frontenders healthcare services - corporate presentation
TRANSCRIPT
FRONTENDERS HEALTHCARE SERVICES PVT. LTD. Corporate
Presentation
WWW.FRONTENDERS.IN 1
INDEX
Brief Profile
Vision
Mission
Our Team
Why FrontEnders ?
Our Services
Projects Handled
Clients
Testimonials
Contact Us
WWW.FRONTENDERS.IN 2
BRIEF PROFILE
We are an emerging healthcare consulting firm. Our goal is to make a positive change, wherever we are and whatever we are
into. The change might be lowering the cost of healthcare to end users or improving the reputation of healthcare delivered to
compete in developing/developed global markets.
The industry have undergone considerable changes, precisely in line with the striking (medical as well as information)
technological leap, shift in disease burden, aging population, etc., that has come to pass in the contemporary period. This puts
great pressure on healthcare administrators, to gear up accordingly, hence they can get prepared for meeting all types of probable
challenges in healthcare delivery. FrontEnders will assist you to set up functional healthcare organizational as well as operational
goal(s), from a long-term viability perspective.
WWW.FRONTENDERS.IN 3
TO BE A PRINCIPLE ENABLER OF QUALITY, AFFORDABLE, ACCESSIBLE AND SUSTAINABLE
HEALTHCARE SERVICES, GLOBALLY. Vision
WWW.FRONTENDERS.IN 4
TO CREATE, BUILD AND TO DELIVER INNOVATIVE SOLUTIONS THAT SUIT OUR CLIENT NEEDS AND ALSO
TO FACILITATE HEALTHCARE PLAYERS IN PATIENT -CENTERED CARE DELIVERY.
Mission
WWW.FRONTENDERS.IN 5
OUR TEAM
Clarity in perceiving the various entailed
practical hitches that are par for the course of
the present-day healthcare standards and
regulations in healthcare practice
management services and the innate problem
solving skills are the professional virtues of our
Healthcare Consultants.
http://www.frontenders.in/our-team.html
WWW.FRONTENDERS.IN 6
WHY FRONTENDERS?
WWW.FRONTENDERS.IN 7
Within a short span, we have gained high reputation as far as the hospital management
consultancy and the allied healthcare consultancy areas are concerned.
We are well-versed with the entailed ins and outs of the contemporary healthcare practices.
We are experts in evaluating the resources in hand and are practically aware about the
possible potentiality of the healthcare services under a global scanner.
We excel in providing realistic healthcare consultancy services in India and overseas.
We take special care to guide our clients in apt and functional ways. Our proven track records
speak for us.
CAPABILITIES
WWW.FRONTENDERS.IN 8
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Capabilities
Hospital Development & Infrastructure Health IT
Operations Management Healthcare Marketing
Human Resource Planning
OUR SERVICES
WWW.FRONTENDERS.IN 9
Hospital Business
Planning & Execution
Gap Analysis
Infrastructure Design &
Facility Planning
Operations Management
Information Communic
ation & Technology
Healthcare Digital
Marketing
Human Resource planning
HOSPITAL BUSINESS PLANNING & EXECUTION
A hospital infrastructural planning
should include certain realistic
features, such as investment,
location, modern facilities, recruitment
of qualified, efficient, and dependable
staff, professional training, safety,
etc., which will make the related
healthcare services popular and
profitable.
While planning the course of actions
for hospital development projects,
utmost care should be taken to make
the overall facilities and services
‘patient-friendly’, ‘effective’, and
‘economical’.
WWW.FRONTENDERS.IN 10
WWW.FRONTENDERS.IN 11
INFRASTRUCTURE DESIGN & FACILITY PLANNING
Planning the infrastructural design for a
hospital, needs clear-cut vision, good grip on
prevailing healthcare practice standards &
ergonomics, catering population’s needs and
wants and requirements of state and national
regulatory bodies. Focus should be given to
make each and every touch point (from the
entrance to the exit) patient-friendly.
A pleasant ambience must hover over the
entire area, and patient/visitor must feel it
easy to find the way to different sections.
Areas like the registration department,
diagnostic labs or scanning centers, payment
counters, and the pharmacies must have
easy and quick access. There should be
sufficient help-line to the highly critical,
elderly, or disabled patients.
WWW.FRONTENDERS.IN 12
OPERATIONS MANAGEMENT
Operations management decides the functionality and
the practical success of organization. When handled in a
casual, insipid manner, the realization of the
organizational objectives becomes a remote possibility,
even though there is no dearth of the required
resources.
Effective operations management will enable the
healthcare organization to provide economically viable,
but at the same time, functional and quality treatments
to patients.
WWW.FRONTENDERS.IN 13
GAP ANALYSIS
Gap analysis is a useful tool for all active healthcare organizations
to examine the running system judiciously and for finding out the
probable areas where more attention is required, hence the
organization becomes more dynamic.
The process entails the assessment of the present condition,
crafting plans for desired future state and mobilizing organization
for implementing of the same.
In healthcare practice, precise gap analysis is a must for creating
patient-friendly and technologically improved therapeutic
functions.
WWW.FRONTENDERS.IN 14
INFORMATION COMMUNICATION & TECHNOLOGY
We assist hospitals in ‘planning’, ‘sourcing’, and in the ‘implementation’ of the healthcare information system such as the
‘Practice Management Software (PMS)’ that assist doctors in ‘scheduling’, ‘billing’, and in the other ‘resource planning’
activities. We assist to build the ‘Laboratory Information System (LIS)’, ‘Radiology Information System (RIS)’, and ‘Hospital
Information System (HIS) that supports the administrators and the medical practitioners in the day-to-day hospital operations
and also in improving the productivity level.
WWW.FRONTENDERS.IN 15
HEALTHCARE DIGITAL MARKETING
Patients have become keen observers of healthcare services and always do significant amount of research
before picking a hospital or a healthcare service center for their health needs. Hence, it becomes the
organizational obligation of the healthcare entrepreneur to conduct online promotional as well as awareness
activities in most apt and specialized ways.
We have proven track record of making all categories of healthcare marketing services, patient-focused and
value-based. We will make sure that our clients enjoy a beneficial online presence. You can bank on our
expert assistance to make your hospital digital and social presence strong and stays more relevant to your
audience.
WWW.FRONTENDERS.IN 16
HUMAN RESOURCE PLANNING
Personnel who works within the framework of hospital
management or healthcare management services must be
qualified, experienced, devoted, and self-controlled
people. Competence and dedication are the two vital
qualities of all hospital staff.
Our team members, who are well-versed in all areas of
healthcare management services, can rightly identify the
required manpower for all your clinical and non-clinical
departments. We have proven methods for finding out the
real experts for all categories of healthcare services.
WWW.FRONTENDERS.IN 17
PROJECTS HANDLED
WWW.FRONTENDERS.IN 18
40%
30%
0%
0%
20%
10%
35%
30%
0%
0%
20%
15%
35%
35%
0%
0%
20%
10%
35%
35%
0%
0%
20%
10%
30%
30%
10%
10%
10%
10%
30%
30%
10%
10%
10%
10%
BUSINESS PLANNING, INFRASTRUCTURE &
EQUIPMENT PLANNING
GAP ANALYSIS & OPERATIONS
MANAGEMENT
DIGITAL MARKET ING WEBSITE DEVELOPMENT
HEALTH IT HUMAN RESOURCE PLANNING
2011 2012 2013 2014 2015 2016
OUR CLIENTS
WWW.FRONTENDERS.IN 19
CLIENT PROFILE
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Client Profile
50 - 100 bedded Hospitals 100 - 250 bedded Hospitals
250 - 500 bedded Hospitals Single Specialty Clinics
WWW.FRONTENDERS.IN 20
HEALTHCARE CONSULTING AT ITS BEST
FrontEnders started working with Karen Hospitals from 2012, for thepast few years they have done lot of support in the area of HIMS,website development, getting ambulance from India, administrativestaffs and clinical staffs including senior doctors from India andsupported our business development activities. Karen hospital is lookingvery long term relationship with FrontEnders in many areas like oursatellite clinic expansion program, construction of new medical schooland getting doctors from India for our medical programs. We are verymuch satisfied with their commitment and follow-up, we haverecommended to few of other healthcare partners in Kenya. We wishthem to grow well in India and East Africa.
Dr. Betty M GikonyoChief Executive Officer
The Karen Hospitals, Kenya
WWW.FRONTENDERS.IN 21
EXPERTS IN HOSPITAL OPERATIONS
FrontEnders, India is our principal advisor for thehospital projects as a national council that we havestarted in the year 2012. From the concept level toexecution level they have expressed their caliber andcapacity related to this projects in Kenya. Now oneadvanced OPD centre and one Level 5 SuperSpeciality Hospital with 100 beds in western Kenyahas established in the “Jumuia Hospitals” brand. Theentire community and we are excited about thisinitiative of NCCK through FrontEnders. Our vision ofbringing Indian Healthcare model to Kenya ishappening through FrontEnders team.
General SecretaryNCCK, Kenya
WWW.FRONTENDERS.IN 22
We are glad to have engaged Frontendershealthcare services for our hospital invarious areas. As a team they havesupported us completely in establishing theinternal process for the administration,guidance for the entire sales and marketingactivities and also provided good advices infinancial aspects such as planning of thehospital budget.
Dr PrakashMedicity Hospital
Chennai
THANK YOU FOR YOUR VALUABLE TIME
Call : 044 2489 0001
Email: [email protected]
Website: www.frontenders.in
WWW.FRONTENDERS.IN 23