fujitsu world tour 2016 human centric innovation digital ... digital tranformation final.pdf · in...

0 Copyright 2016 FUJITSU

Human Centric Innovation

in Action

Fujitsu World Tour 2016

Digital Transformation in Practice

Alex Attal Executive Vice President


The Challenges of Digital

Organizations are facing difficult challenges in shifting to digital

Leadership & Talent Security Complexity Adoption


Digital Transformation at 3 Levels


Connected Digitally through Fujitsu



in Action

Leading provider of home repair services Serving 2.3m customers across the continental U.S. and parts of Canada


Growth Challenges

Entrepreneurial: double digit growth over multi-year period

Technology not keeping pace - reliance on manual processes

Lack of automation tying growth to headcount creating a barrier

HomeServe Case Study: Business Challenge

Drive to Digitize

Digitize operations to transform business scalability

Create a faster, more accurate and efficient business

Unlock growth while maintaining speed and entrepreneurial spirit

Starting the Journey

Start with a concrete external outcome

Make improvements to scalability and security of the business

Create high-quality consumer services to drive growth


Critical for Growth

Launch of new and custom products a key growth enabler

Network of affinity partners requires customizations

Establishing new markets and partnerships requires fast releases

HomeServe Case Study: Business Challenge

Complex Environment

Regulations vary by state (i.e. insurance and warranty services)

State agencies’ approval necessary to operate

Failure to deliver per regulated T&Cs is a topline risk

Speed & Accuracy Key

Manual processes are not scalable

Cross-functional visibility needed to control increasing risk

Digitization allows quicker delivery of services than competitors


Digital Transformation Process

Started at the edge of the organization

and map end-to-end processes

Iterated rapidly: gathering feedback

and evolving processes, roles, and connections as they

learned

Worked inwards: digitizing, automating,

and connecting processes along

the way

Introduced change simultaneously across

people, processes, and technology

Start with Outcomes

Connect End-to-End

Transform Culture

Communicate, Learn, and Evolve

RunMyProcess


Benefits: a Cultural Transformation

Reduction of risk in delivering compliant products

and services at speed and scale

Faster time to market through controlled parallel working and better collaboration

Real-time visibility of product status and organizational readiness to launch

A new platform for growth

The Business Solution

A new digital application connecting the

end-to-end product introduction process

1 end-to-end flow supported by 7 major sub-processes

Bringing together 21 cross-functional teams

The Fujitsu RunMyProcess Impact

Copyright 2015 FUJITSU

What is Fujitsu RunMyProcess?

A new model for business and IT collaboration via our integrated

citizen developer tool

Over 2,500 cloud, on-premise & IoT connectors to integrate new digital systems with existing back office

Rapid delivery of complex digital applications & processes spanning

people, systems and things

Access to applications from any device thanks to RunMyApp mobile delivery capabilities

We are digital problem solvers who help enterprises evolve using the power of connected technology



in Action

Eric Pearson Vice President, Engineering and Chief Architect GlobeRanger


Digitalizing the Physical World


GlobeRanger: Digitalizing the Physical World

■ Real-Time Insight & Intelligence ■ Alerts ■ Edge Processing

Inventory Visibility Compliance

WIP Supply Chain Efficiencies

Cloud / Big Data

Things, Devices, People iMotion Edgeware Enterprise

Edge Applications


Connected Manufacturing: Asset Location

Customer Profile: General Electric (Power Division) Founded : 1892 Revenue : $148 Billion USD URL : http://www.GE.com



in Action

James Gorham EVP Fujitsu Glovia


FUJITSU GLOVIA, INC. is a leading innovator in manufacturing ERP solutions, helping manufacturers digitize, optimize, manage and grow their operations.

From single-location to multi-national, multi-lingual, multi-currency corporations, FGI offers the expertise and technology to deliver fast transformation that

solve its customers’ most complicated business problems.


The DREAM of all Manufacturing Companies:

Key Customers we have helped include:

Caterpillar, Dell, Honda and Toyota…

Paper-Less Lean Manufacturing

Real-Time ‘Near Zero’ Inventory Best Quality

Lowest Cost


Resources

Bar Codes

CRM

Quotations

Orders

DIGITAL MANUFACTURING

Planning

Optimization

Contracts

Sourcing

Purchasing

Raw Materials

eKanban

Finished Goods

Suppliers CUSTOMERS

Forecasts

Invoicing

ASN Shipping

KPIs Highly Secure Profit & Loss Performance

Quality

Plan/ Actual

Portal

EDI

W.I.P.

XML

Web

Services

EDI

REAL TIME Paperless

Sequencing

ATP - CTP

Portal


Questions?

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