full year results and strategy update · 2020. 11. 25. · benefiting from our diversified business...
TRANSCRIPT
Full year results and strategy update
25 November 2020
Agenda
FY20 strategic and financial highlights
Robin Beer, CEO
1
Financial review
Siobhan Boylan, CFO
2
Strategy update
Robin Beer, CEO
3
Conclusion and Q&A4
09:00 am
09:10 am
09:30 am
10:00 am
Sarah Houlston, COO
2 Brewin Dolphin | Full year results and strategy update
Delivering strong results and achieving on our strategic objectives
Good progress across our four strategic objectives
1
Provide more choice
for more clients
• Broadened 1762
proposition to include
Lombard Lending, LMS and
investment propositions
• Launched virtual advice for
WealthPilot
• Over 6,100 BPS accounts at
year end
4
Maintain a proud
culture
• Virtually overnight,
99% of our people
working from home
• Supporting our
communities
2
Further develop our
client experience
• Enhanced MyBrewin portal
and new MyBrewin app
release
• Launched new client
valuation data service to
intermediaries
• Most used DFM, more than
30% of IFAs using the service2
• 95% of Brewin clients would
recommend us to a friend
Inflows1
£2.8bnconsistent with FY19
Total dividend
14.3p
Income
£361.4m (+6.6%)
Adj. PBT
£78.2m (+4.3%)
FY 2020
3
Build a platform for
growth
• Irish acquisition and
integration completed
• Implemented Client
Engage
• Avaloq project
progressing
3 Brewin Dolphin | Full year results and strategy update
1. Total discretionary fund inflows
2. Defaqto 2019
Financial reviewSiobhan Boylan | Chief Financial Officer
2.3
1.4
0.9
FY 2018 FY 2019 FY 2020
Growth rate
Positive fund flow performance
5 Brewin Dolphin | Full year results and strategy update
Net flows (£bn)
Growth rate (%)
Discretionary funds (£bn) Discretionary organic net inflows1
(£bn)
Total funds (£bn)
Ex-transfers
7% 4% 2%
1.9
5.61.6
4.3
1.4
3.5
37.6
40.1
41.2
FY 2018 FY 2019 FY 2020
+7%
+3%
42.8
45.0
47.6
FY 2018 FY 2019 FY 2020
+6%
+5%
1. Including transfers
77.5 75.0 78.2
FY 2018 FY 2019 FY 2020
-3%+4%
Strong set of results
6 Brewin Dolphin | Full year results and strategy update
21.7 20.5 20.4
FY 2018 FY 2019 FY 2020
0%-6%
(252.3)(265.7)
(281.5)
FY 2018 FY 2019 FY 2020
+5%+6%
329.0339.1
361.4
FY 2018 FY 2019 FY 2020
+7%+3%
68.5 62.6 62.1
FY 2018 FY 2019 FY 2020
-9%-1%
4.4 4.4 4.4
12.0 12.0
9.9
FY 2018 FY 2019 FY 2020
16.4
14.3
16.4
1. See adjusted PBT to statutory PBT reconciliation on page 55
Total costs1
(£m)
Adjusted PBT1
(£m)
Total income
(£m)
Statutory
PBT
(£m)
Full year
dividend
(p)
Adjusted
diluted
EPS1
(p)
22.1%Adjusted margin1 23.6% 21.6%
£bn
FY
2019
FY
2020
Opening discretionary funds 37.6 40.1
Inflows 2.8 2.8
Outflows (1.2) (1.4)
Net new flows 1.6 1.4
Transfers (0.2) (0.5)
Net flows including transfers 1.4 0.9
Acquired 0.3 1.0
Investment performance 0.8 (0.8)
Closing discretionary funds 40.1 41.2
Execution only & BPS 4.1 4.3
Advisory 0.8 2.1
Total closing funds 45.0 47.6
MSCI WMA Private Investor
Series Balanced Index1,665 1,568
3.2 2.8 2.8
(1.3) (1.2) (1.3)
(0.1)
• Consistently strong inflows, greater contribution from higher yielding direct inflows. Direct funds growth benefiting from strong integrated inflows (aided by 1762 from Brewin Dolphin) and contribution from BDCIIL1
• Strong client FUM retention - over 96%
• Increased advisory book following BDCIIL acquisition provides opportunity to increase transfers into discretionary business in coming years –successful track record
Discretionary net flow growth offset
by investment performance
Inflows
Outflows
Outflows – low-margin institutional exits
FY18 FY19 FY20£bn
1. Investec Capital & Investments (Ireland) Limited: rebranded to Brewin Dolphin Capital & Investments
(Ireland) Limited (‘BDCIIL’)
Continued positive discretionary net flows despite challenging markets
7 Brewin Dolphin | Full year results and strategy update
Benefiting from our diversified business model
8 Brewin Dolphin | Full year results and strategy update
0.4
0.1
0.4
0.7Intermediaries
0.4
0.1
0.4
0.5
Direct - Integrated
MPS
FY19 FY20Discretionary net
new flows
(£bn) Direct – IM only
Discretionary inflows
(£bn)
FY19 v FY20
0
0.6
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
FY15 FY16 FY17 FY18 FY19 FY20
Positive discretionary net new flows every quarter
(£bn)
• Consistent delivery of organic
discretionary fund flows
• Advice-focused strategy paying off
– greater contribution from integrated
fund flows
• Continued demand for advice-
focused wealth management services
– c.60% of direct new business taking
integrated wealth advice services
• Balanced multi-channel approach
aiding resilient delivery of growth
0.9
0.7 0.7
0.5
0.9
0.5
0.8
0.6
Intermediaries MPS Direct - IM only Direct - Integrated
FY19 FY20 FY19 FY20 FY19 FY20FY19 FY20
61% 58%
19% 18%
20% 24%
FY19 FY20
• Recent acquisitions have contributed £19.8m to total income
• Increase in direct income driven by higher trading volumes from market volatility in Q2 20 and Q3 20 with commission income up £3.8m (excl. acquisitions) on prior year
• Indirect income driven by continued strong MPS net flows
• Financial planning income growth largely due to recent acquisitionsand continued growth from the 1762 from Brewin Dolphin proposition
• Other income includes £4.7m contribution from recent acquisitions
62.1 61.8
8.1 9.0
FY19 FY20
70.2 70.8
Income growth driven by advice and acquisitions
9 Brewin Dolphin | Full year results and strategy update
Effective direct fee margin
(bps)3
IM
Advice
IFA relationships4
• IFA relationships growing in scale
• Development of more competitive price points
• Stable due to changing income mix
• Growth in integrated service
>£50m
£m
FY
2019
FY
2020
Change
(%)
Direct 217.5 228.8 +5
Intermediaries
MPS
Indirect
67.7
9.1
76.8
67.6
11.2
78.8
-
+23
+3
Total discretionary 294.3 307.6 +5
Financial planning
Other income1
27.5
17.3
33.1
20.7
+20
+20
Total income 339.1 361.4 +7
£bn (quarter end)
Average direct funds 25.0 25.9 +4
Average intermediaries funds 9.6 9.8 +2
Average MPS funds 3.4 4.1 +21
Average discretionary funds 37.9 39.8 +5
Average total funds 42.8 46.1 +8
Quarterly average MSCI PIMFA index2 1,592 1,561 -2
1. Other income includes interest, report writing, execution only, advisory and rental income
2. Average MSCI PIMFA Private Investor Series Balanced Index
3. Revenue margin calculated using funds value as at each quarter’s fee strike date
4. Intermediaries funds by relationship size
<£50m
>£100m
70.5 69.0 Intermediaries margin (bps)3
129.9 130.8 125.8
8.4
0.9 2.8
0.4 1.8
7.5
FY19 Inflationary pay rises Hiring BAU Holiday accrual Acquisitions FY20
+3% BAU
139.2
126.7
80.5
74.9
76.6
7.1
5.5
0.3
1.2
2.0
5.2
FY19 Savings Other BAU FSCS levy Acquisitions FY20
-7% BAU
82.1
80.8
Non-staff costs
(£m)Controllable
1. See adjusted PBT to statutory PBT reconciliation on page 55
2. Includes headcount from acquisitions completed in FY19
3. Total costs excludes temporary staff costs, divided by average permanent headcount
4. Accounting adjustment – employees allowed to carry additional annual leave resulting in a cost accrual
5. Savings and costs avoided - includes T&E, staff-related, recruitment, office supplies and marketing
Staff costs
(£m)£m
FY
2019
FY
2020
Change
(%)
Staff costs 126.7 139.2 +10
Non-staff costs 80.8 82.1 +2
Fixed operating costs 207.5 221.3 +7
Profit share 58.2 60.2 +3
Total costs1 265.7 281.5 +6
Headcount ex-acquisitions 1,810 1,894 +5
Acquisitions 54 1102
Headcount 1,864 2,004 +8
Total staff costs / income (%) 54.5 55.2
Non-staff costs / income (%) 23.8 22.7
Total costs / income (%) 78.4 77.9
Profit share / pre profit share profit (%) 44.2 43.0
Profit share per capita (£000)
Total cost per perm. head (£000)3
31.2
138.9
30.0
136.2
-4
-2
4
Disciplined cost control - operating costs ex-acquisitions broadly flat
10 Brewin Dolphin | Full year results and strategy update
5
Acquisitions
73%
20%
5%2%
Investing in our technology and infrastructure
11 Brewin Dolphin | Full year results and strategy update
Custody and settlement system:
• Expected delivery in the Autumn of
2021
• Complexities of integration in
remote working environment
• Expanded scope; incremental
solutions added to further improve
client experience and introduction
of automation to some processes
• Total capex spend to date £26.5m
Technology
enhancement
(user-experience)
Property1
IT hardware
Systems investment
• Client management system
£5.3m (FY19: £4.6m)
• Custody and settlement system
£20.9m (FY19: £5.6m)
Capital expenditure was £35.6m2
(FY19: £16.7m), slightly higher than
£30m-£33m guided due to delay in
custody and settlement system
1. Property includes office equipment and leasehold improvements
2. Excluding IFRS 16 related right of use additions of £1.9m
Capex spend
Highly cash generative
12 Brewin Dolphin | Full year results and strategy update
£m
229.2
180.5
32.0
28.9 8.2
48.4 3.6
19.1 8.3
99.5
0.3
FY19 Acquisitions
(net cash)
Adjusted
EBITDA
Capex Working
capital
Rental
payment
(IFRS 16)
Dividends Acquisition/
integration
costs
Tax, interest
& other
Net share
purchases
FY20
Robust balance sheet
13 Brewin Dolphin | Full year results and strategy update
£m
FY
2019
FY
2020
Goodwill, client relationships & brand
Software
104.5
12.7
129.3
45.4
Total intangible assets 117.2 174.7
Fixed assets
Defined benefit pension
Other non-current assets
Right of use assets
10.7
17.4
-
-
9.7
20.3
3.0
38.0
Total other non-current assets 28.1 71.0
Net cash
Working capital
Provisions
229.2
(10.2)
(4.4)
180.5
(17.9)
(4.8)
Total net current assets 214.6 157.8
Lease liabilities
Other non-current liabilities
Total non-current liabilities
-
(22.2)
(22.2)
(45.3)
(23.2)
(68.5)
Net assets 337.7 335.0
Regulatory capital resources
Capital adequacy (%)
216.0
291
161.1
220
*Impact of IFRS 16 lease accounting – gross up the
balance sheet
*Pension scheme investment strategy de-risked in
December 2019
*
Movement in intangible assets (£m)
Acquisition of BDCIIL
Technology/system development
Amortisation
36.0
33.1
(11.6)
Total 57.5
Strong regulatory capital supporting outlook
14 Brewin Dolphin | Full year results and strategy update
Capital
resources are
220% of FCA
requirements
Net assets
£335.0m
Capital
deductions
£173.9m
Regulatory
capital
resources
£161.1m
Regulatory
capital
resources
£161.1m
Capital
adequacy
220%
Capital
requirement
including group
risk appetite
150%
£110.0m
Surplus capital
£22.0m
Final dividends
est. £29.1m1
1. Estimated based on issued number of shares as at 30 September 2020
Dividends
15 Brewin Dolphin | Full year results and strategy update
3.55 3.65 3.75 3.85 4.25 4.40 4.40 4.40
5.056.25
8.259.15
10.7512.00 12.00
9.90
2013 2014 2015 2016 2017 2018 2019 2020
Interim dividend (p)
Final dividend (p)
Total dividend (p)
Dividend payout ratio8.6
60%
9.9
62%
12.0
70%
13.0
77%
15.0
77%
16.4
76%
16.4
80%
14.3
70%
1.0 0.2 1.5 1.1 1.1 1.2 1.0 1.1 Dividend cover
Dividend policy is to pay 60-80% of annual adjusted diluted earnings per share
Capital management philosophy
16 Brewin Dolphin | Full year results and strategy update
ROE metric
Policy unchanged
Capital allocation framework
>150% risk capital
• Entering a period of reinvestment
• Capital allocation framework established
• Introduction of ROE as a guide to be
used for investing organically and
inorganically
− Creates discipline and efficiency
− Historical ROE around 20%
• Capital risk appetite retained at >150%
− Maintaining a strong balance sheet
• Dividend policy of 60%-80% of adj. EPS
Balancing reinvestment and consistent shareholder returns
Updated FY 2021 guidance
17 Brewin Dolphin | Full year results and strategy update
Opex Capex
Continue to monitor the impact of Covid-19
on operations and any change in client
behaviours so we can adapt appropriately
Operating costs to grow
mid-single digitFY 2021 capex of around £30m
Custody and settlement system on track for
completion during Autumn 2021
• FY 2021 capex for custody and settlement system
expected to be c.£19m (cost to date: c.£26.5m)
• FY 2021 capex of c.£3m for property1 (FY20: £2.0m)
• Normal run rate capex c.£8m-£10m per year
• Amortisation of systems investment expected to
increase opex by £5m-£6m per year
1. Largely relating to new London
head office at Cannon Street
2. See slide 47 in the appendix
No change to our long-term KPI targets2
Looking ahead, further fasterRobin Beer | Chief Executive Officer
Introduction
My initial thoughts as CEO1
My 2025 ambition2
Our strategic priorities 3
19 Brewin Dolphin | Full year results and strategy update
A strong track record in a sector with attractive growth prospects
A highly experienced leadership
team with a strong track record
Operating in a sector with
attractive growth dynamics
• Changing client requirements, demand for advice increasing
− Pension freedoms
− Complexity of legislation
− Increased life expectancy
• Opportunity for consolidation
Executing our
client-focused strategy
• Creation of a fully integrated wealth manager
• Market leading Intermediaries proposition
• Innovation of new propositions and digital user experience for clients
• Successful M&A strategy
• Strong growth of assets, income and profit
20 Brewin Dolphin | Full year results and strategy update
1 2 3
Provide more
choice for more
clients
Further develop
our client centric
experience
Build a platform
for growth
Maintain a culture we
are proud of
Our advice-focused strategy supported strong growth across the business
8.0
FY17 FY20
17.5
33.1
+17% CAGR
7.7
14.5
+17% CAGRFinancial planning income
(£m)
FuM
(£bn)
Intermediaries FuM
(£bn)
Growth through acquisitions
FY16 FY20FY16 FY20
FY16 FY20
Achieved our FuM target:
grow organic discretionary
funds by a third over 5 years
FY19FY18
Duncan Lawrie AM Aylwin Ltd
Epoch
ICIIL
Dundee IFA
Total FuMA
acquired
£4.0bn1
1. Includes £0.3bn of AuA
21 Brewin Dolphin | Full year results and strategy update
My 2025 vision
Driving
shareholder
returns
Leading advice-focused digitally enabled Wealth Manager
Relevant GrowthEfficient
• Grow client base
• Increase client digital penetration
• Wealth-advice penetration
• Increase profits
• Increase advisors capacity
• Improve margins
Creating shareholder value through organic / inorganic growth and operational improvement
22 Brewin Dolphin | Full year results and strategy update
Assessing relevance through external trends and client insight
• Move to self reliance for pension planning
• Financial planning needs are becoming more
complicated with changes in legislations
• Instant/digital valuations, reports and analysis
• Speed, convenience as important as price
• 24/7 access and support
External Clients
Increasing demand
for alternatives &
ESG solutions
• Greater demand for alternatives
• Growth in ESG products
• Greater demand for diverse asset exposure
• Growing need for responsible investment
Changing client
requirements
• Ability to reach customers
• Distribution model post Covid-19
• MPS gaining traction
• Increased life expectancy
• Increase in intergenerational transfers
• Back office integration for Intermediaries
• Preference for digital engagement
Desire for
advice
• Continued shift from DB to DC
• Brexit
• Covid-19 catalyst
Technological
innovation
• Importance of digital interface
• Personalised client interaction
• Data insight capabilities
Trends
Relevant
23 Brewin Dolphin | Full year results and strategy update
Our strategic destination
Advice
Self-serve
Analogue Digitally enabled
Leading advice-focused digitally enabled Wealth Manager
Our Goal
Wealth managers
High street banks
Private banks & Global wealth managers
D2C & Robo
Finance advisors & networks
Relevant
24 Brewin Dolphin | Full year results and strategy update
Investment in
technology
Innovating
our
propositions
Accelerate
our digital
agenda
Expand our
distribution
channels
Maintain a
culture we
are proud of
Build a
platform for
growth
Further develop
our client centric
experience
Provide more
choice for more
clients
Strategic priorities to increase relevance, become more efficient
& drive growth
Our strategic
objectives remain
Inorganic
opportunities
Relevant Efficient Growth
25 Brewin Dolphin | Full year results and strategy update
Investment in
technology
Innovating
our
propositions
Accelerate
our digital
agenda
Expand our
distribution
channels
Maintain a
culture we
are proud of
Build a
platform for
growth
Further develop
our client centric
experience
Provide more
choice for more
clients
Our strategic
objectives remain
Inorganic
opportunities
Relevant Efficient Growth
26 Brewin Dolphin | Full year results and strategy update
Strategic priorities to increase relevance, become more efficient
& drive growth
Spectrum of yes, more choice for clients
Complexity of Client Advice Needs
Wealth advice service
Simplified financial
advice service
Non-advised self select
investment service
Complex financial
advice service
BPS
WealthPilot
Wealth Core
1762
Relevant
Propositions
27 Brewin Dolphin | Full year results and strategy update
BPSDigital self service
1762Financial planning-led (more complex needs)
WealthPilotManaged portfolio (less complex needs)
Wealth CoreAdvice-led
Our broad range of propositions support client’s life cycle needs
Life transitions that drive the need for advice-focused financial planning
10s 20s 80s70s60s50s40s30s 90s
Propositions
Relevant
Propositions
28 Brewin Dolphin | Full year results and strategy update
0
500
1000
1500
2000
0
40
80
120
Attracting a wider range of clients through relevant digital solutions
Age
• Supporting intergenerational wealth
transfers
• Mitigating FuM loss from ageing client base
• Attracting clients at an earlier age
• Efficient and scalable digital delivery
Nu
mb
er
of a
cco
un
ts
Wealth Core & 1762
Nu
mb
er o
f acco
un
ts
BPS
Double new client numbers
Propositions
Relevant
Propositions
29 Brewin Dolphin | Full year results and strategy update
0 100
Continually innovating and deepening our client propositions
Investment SolutionsVoyager Fund SeriesESG
• Optimise target market
• Drive growth
• Specific client group
• Success criteria
• Client insight
• Robust governance
30 Brewin Dolphin | Full year results and strategy update
Creation Distribution Expansion
Maturity Lifecycle
Investment in
technology
Innovating
our
propositions
Accelerate
our digital
agenda
Expand our
distribution
channels
Maintain a
culture we
are proud of
Build a
platform for
growth
Further develop
our client centric
experience
Provide more
choice for more
clients
Our strategic
objectives remain
Inorganic
opportunities
Relevant Efficient Growth
31 Brewin Dolphin | Full year results and strategy update
Strategic priorities to increase relevance, become more efficient
& drive growth
Sarah Houlston | Chief Operating Officer
Digital and Technology update
Building a digital and data enabled wealth management capability
Digital
Our aims:
• To provide more, higher
quality client interactions,
with a lower cost to serve
• To make the firm accessible
and relevant to a broader
range of clients earlier in their
wealth journey
ClientsData Digital
PeopleLocal wealth managers
Out of hours support teams
Data scientists
Commercial strategists
Technologists
Brewin client systems
Platform integration
Open Banking, savings & investments
Pension dashboard
Client activity triggers
Product applications
Paperless processes
Interactive tools
Self serve capabilities
Document storage
Relevant
Digital
33 Brewin Dolphin | Full year results and strategy update
Digital roadmap: step change in digital capabilities
New BPS System Launch
Intermediary Client Onboarding
MyBrewin client reporting suite launch
2020 2021 2022 and beyond
Paper statement migration
Increase MyBrewin penetration
‘Brewin Wealth’ Launch
WealthPilot full launch
Digital Document Sharing / Signing
Digital Tool Consolidation
MyBrewin Enhancements
Direct Client Onboarding
Digital product sales and fulfilment
Intermediary Platform Integration
‘Powered by Brewin’ Capabilities
Digital
Relevant
Digital
Ambition: c.80% digital penetration of our client base
34 Brewin Dolphin | Full year results and strategy update
Beginning of 2020
WDX
eXimius
• New cloud-based CRM
and custody and
settlement systems
• Fully integrated systems
with straight through
processing
• Client Engage live in H2
2020
• Enhanced portfolio
rebalancing
Fiscal
Ma
nu
al In
terf
ace
Client Management
Portfolio & Order
Management
Custody & Settlement
Au
tom
ate
d in
terf
ace
End of 2021
MyBrewin BPS
Brewin Wealth WealthPilot
Upgraded New
New technology architecture provides resilience and platform for growth
Client Engage
eXimius
Avaloq
• Aged CRM and custody
and settlement systems
• Systems built stand-
alone, limited integration
and straight through
processing
• Large support overhead
supporting manual
interface
Client Management
Portfolio & Order
Management
Custody & Settlement
TechnologyEfficient
Technology
35 Brewin Dolphin | Full year results and strategy update
Custody & settlement system built, advanced stage of integration testing
Technology
Solution Design Core Avaloq Software Build
Extensive software and user acceptance testing
Data migration, rehearsals and training
Readiness and implementation
Avaloq solution validated
Software build underway
2019 2020 2021
Integration build
Avaloq solution
testing commenced
Integration between
Avaloq and Brewin
Systems underway
Testing of integration
Avaloq and Brewin
systems underway
Implementation
over consecutive
weekends to
minimise risk
Migration and
implementation
rehearsals begin
All Software build
complete
✓ ✓ ✓ ✓
✓✓
Avaloq contract
signed
User Acceptance
Testing begins
✓
✓
Efficient
Technology
36 Brewin Dolphin | Full year results and strategy update
Improved technology and digital capabilities supports efficiencies
Faster, simpler client journeys
Data led client recommendations
Improved business intelligence
Streamlined client reporting
Straight through processing
Adviser / admin capacity
Tighter business controls
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
• Reduced operational risk
• Scale faster, through increased
capacity and capability
• Better client data – increased
service take up
• Cost efficiencies – improving
margin
• Greater synergies from M&A
Client management
system
Custody & settlement
system
TechnologyEfficient
Technology
Increase by 25% advisor capacity and improve margins
37 Brewin Dolphin | Full year results and strategy update
Efficiencies
Investment in
technology
Innovating
our
propositions
Accelerate
our digital
agenda
Expand our
distribution
channels
Maintain a
culture we
are proud of
Build a
platform for
growth
Further develop
our client centric
experience
Provide more
choice for more
clients
Our strategic
objectives remain
Inorganic
opportunities
Relevant Efficient Growth
38 Brewin Dolphin | Full year results and strategy update
Strategic priorities to increase relevance, become more efficient
& drive growth
2020 2024F
c.8%
c.6%
c.4%
c.10%
UK wealth market expected to grow whilst we expand our target market
c.£1.6trn
c.£2.1trn
1. Source: Oliver Wyman
2. Excludes intermediated AUM to remove double counting between financial advisers & networks and wealth managers
Size and growth of the UK wealth
management market1
2020, AUA in £bn
Wealth managers2
High street bank
Private banks & Global
wealth managers
D2C & Robo
Finance advisors &
networks
30%
Expand our target
market captured
through a broad
range of
propositions
2020-2024F
CAGR
c.£560bn
c.£360bn
c.£390bn
c.£240bn
c.£770bn
c.£460bn
c.£460bn
c.£360bn
Growth
39 Brewin Dolphin | Full year results and strategy update
Brewin’s market opportunity broadens, through the “spectrum of yes”
Bespoke
managed
Model
portfolios
Self
directed
Non-advised Advised Complex needs
Mass market
<£100k
VHNW
>£5m
Mass affluent
£100-250k
HNW
£1-5m
Affluent
£250k-£1m
Market
definition
Size of market
c.£bn 20201
2020-2024
CAGR growth1
540
340
250
50
3%
4%
10%
9%
Wealth core and intermediaries
WealthPilot 1762
Advice-led
Managed portfolio Less complex needs
Financial planning-
ledMore complex needs
Our opportunity
Intermediaries
BPS
Digital self
service
Growth
Distribution
160 11%
1. Source: Oliver Wyman and Brewin Dolphin
Brewin Dolphin
definition
40 Brewin Dolphin | Full year results and strategy update
Broadening our distribution channels, with more choice for clients
2018 2020+
UK
& IR
EL
AN
D B
RA
NC
H
NE
TW
OR
K
PR
OF
ES
SIO
NA
L S
ER
VIC
ES
INT
ER
ME
DIA
RIE
S
CH
AR
ITIE
S
CH
AR
ITIE
S
UK
BR
AN
CH
NE
TW
OR
K
PR
OF
ES
SIO
NA
L S
ER
VIC
ES
INT
ER
ME
DIA
RIE
S
INC
RE
AS
ED
IR
EL
AN
D
OP
PO
RT
UN
ITY
B2
B
ST
RA
TE
GIC
PA
RT
NE
RS
HIP
S
Distribution
Channels
Propositions
& Solutions
BPSWealth
PilotCore 1762
MPS
Core BPSWealth
Pilot
Voyager
FundsMPS ESG
More channels, propositions & solutions
More choice for
more clients
Client prospect
Growth
Distribution
Double new client numbers
41 Brewin Dolphin | Full year results and strategy update
Delivered growth through acquisitions, expanding capacity and channels
2. Strategic
• Enhanced financial planning capability/capacity
• Additional distribution channels
• Expanded our services through Mathieson
• Expanded footprint
3. Culture
• Strong cultural fit
• High retention rates
• Smooth integration
Growth
Inorganic
Maintain disciplined approach aligned with our strategic objectives
Successful track record
42 Brewin Dolphin | Full year results and strategy update
1. Financial
Disciplined approach£bn
£m
My 2025 ambition
Driving
shareholder
returns
Leading advice-focused digitally enabled Wealth Manager
Relevant GrowthEfficient
• Double new client numbers
• c.80% digital penetration of our client base
• 75% of new clients taking wealth-advice services
• Organic doubledigit EPS growth
• Increase advisors capacity by 25%
• Improve operatingmargin
Creating shareholder value through organic / inorganic growth and operational improvement
43 Brewin Dolphin | Full year results and strategy update
Q&A
Appendix
FY21 priorities
Technology
• Delivery of the custody and settlement system
• Prioritise and further develop our digital agenda
Innovation
• Innovate at pace, ensuring we remain relevant to clients and prospects
• Explore ways to improve the client and adviser experience
• Optimise learnings from our data warehouse
Expanding our distribution channels
• Ireland: capture the growing market opportunity
• Intermediaries
• Strategic partners
ESG
• Evolve our corporate ESG initiatives and deliver a relevant client solution
Provide more
choice for more
clients
Further develop
our client centric
experience
Build a platform
for growth
Maintain a culture
we are proud of
46 Brewin Dolphin | Full year results and strategy update
Adjusted EPS5 16.8 19.6 21.7 20.5 20.4 n.a
Dividends (p)
Dividend payout ratio
13.0
(77%)
15.0
(77%)
16.4
(76%)
16.4
(80%)
14.3
(70%)
60% -
80%
KPIs
Build a platform for
growth
Adjusted PBT margin3 (%) 22 23 24 22 22 25
Capital adequacy ratio (%) 232 232 234 2914 220Min
150
Provide more choice
for more clients
Discretionary fund inflows (%) 4 8 7 4 2 5
Net promoter score (-100% /
+100%)+45 +48 +44 +51 +51 +381
Further develop our
client centric
experience/
proposition
Overall client satisfaction
(n/10)8.4 8.5 8.5 8.6 8.7 8.41
Discretionary funds per
CFCP (£m)64 75 80 81 772 100
Strategic Objective KPI
FY
2016
FY
2017
FY
2018
FY
2019
FY
2020
Current
target Progress
Maintain a culture we
are proud ofEmployee engagement (%) 78 82 83 87 90 771
RG
RG
IE
RG
IE
IE
CS
CS
RG
IE
CS
Revenue growth
Improved efficiency
Capital efficiency
and shareholder
return
CS
1. Benchmark
2. Excluding the acquisition in Ireland, the measure is £80m
3. See adjusted PBT to statutory PBT reconciliation on page 55
4. 235% post BDCIIL acquisition & IFRS 16
5. See EPS note to the Financial Statements
47 Brewin Dolphin | Full year results and strategy update
Financial planning presence and support across branch network
48 Brewin Dolphin | Full year results and strategy update
Continued improvement in quality
38
66 68
4
69
41
2522
173 1
Discretionary 51
7887
16
11
9
33
114
Execution
only
Advisory
Asset mix % Income profile %
FY
2010
FY
2015
FY
2020
Fees
FP income
Commissions
Other Income
FY
2015
FY
2020
FY
2010
49 Brewin Dolphin | Full year results and strategy update
Funds summary
£bn
FY
2018
FY
2019
FY
2020
12
month
change
%
Private clients
Charities and corporates
Direct discretionary
Intermediaries
MPS
Indirect discretionary
20.4
4.7
25.1
9.5
3.0
12.5
21.4
4.9
26.3
10.0
3.8
13.8
21.6
5.1
26.7
10.1
4.4
14.5
+1
+4
+2
+1
+16
+5
Discretionary 37.6 40.1 41.2 +3
BPS
Execution only
0.1
3.9
0.2
3.9
0.2
4.1
Advisory 1.2 0.8 2.1
Total funds 42.8 45.0 47.6 +6
MSCI PIMFA Private Investor
Balanced Index1,612 1,665 1,568 -6
FTSE 100 Index 7,510 7,408 5,866 -21
50 Brewin Dolphin | Full year results and strategy update
Fund flows and transfers
£bn
Private clients
Charities and corporates
Direct discretionary
Intermediaries
MPS
Indirect discretionary
Discretionary funds
BPS
Execution only
Advisory
Total funds
Inflows Outflows
Net new
flows
1.1
0.3
(0.6)
(0.3)
0.5
-
1.4
0.9
0.5
1.4
(0.9)
(0.5)
-
(0.5)
0.5
0.4
0.5
0.9
2.8 (1.4) 1.4
-
0.2
-
(0.5)
-
(0.3)
0.1 (0.1) -
3.1 (2.0) 1.1
Annualised growth rate %
Inflows Outflows
Net new
flows
+5
+6
-3
-6
+2
-
+5
+9
+13
+10
-3
-5
-
-4
+2
+4
+13
+7
+7 -3 +3
+5 -13 -8
+7 -4 +2
Transfers1 Net flows
(0.7)
0.3
(0.2)
0.3
(0.4)
(0.1)
-
(0.1)
0.1
0.3
0.5
0.8
(0.5) 0.9
-
0.5
-
0.2
- -
- 1.1
51 Brewin Dolphin | Full year results and strategy update
1. Charities and corporates internal transfers includes a £0.3bn reclassification from private clients related to Brewin Dolphin Wealth Management Limited
Fees and commissions
£m
FY
2019
FY
2020
Change
(%)
Fees
Commissions
231.7
62.6
237.6
70.0
+3
+12
Discretionary 294.3 307.6 +5
BPS (Fees only) 1.2 1.3 +8
Fees
Commissions
4.1
6.2
4.6
6.7
+12
+8
Execution only 10.3 11.3 +10
Fees
Commissions
2.1
0.4
3.6
1.1
+71
+175
Advisory 2.5 4.7 +88
Total fees
Total commissions
239.1
69.2
247.1
77.8
+3
+12
Total fees and commissions 308.3 324.9 +5
Financial planning
Other income
27.5
3.3
33.1
3.4
+20
+3
Total income 339.1 361.4 +7
52 Brewin Dolphin | Full year results and strategy update
Total funds and income margin
FY 2019
Average
funds1
£bn
FY 2020
Average
funds1
£bn
FY 2019
Income
£m
FY 2020
Income
£m
FY 2019
Average
margin1
bps
FY 2020
Average
margin1
bps
Discretionary 38.1 39.9 294.3 307.6 77.2 77.3
YoY change 5% 5% -
. .
BPS 0.2 0.2 1.2 1.3 68.6 68.4
Execution only 3.8 4.1 10.3 11.3 27.0 27.8
YoY change 8% 10% 3%
Advisory 0.9 2.0 2.5 4.7 28.1 25.5
YoY change 122% 88% -9%
Total 43.0 46.2 308.3 324.9 71.8 70.7
YoY change 7% 5% -2%
1. Calculated using funds value as at quarter end fee strike dates. Following the completion of the acquisition on 31st October 2019, BDCIIL contributed income to the group for eleven months in FY20. The revenue margins provided are
calculated on the basis that income from BDCIIL was generated for the full twelve months of the period
53 Brewin Dolphin | Full year results and strategy update
Discretionary funds and income margin
FY 2019
Average
funds1
£bn
FY 2020
Average
funds1
£bn
FY 2019
Income
£m
FY 2020
Income
£m
Change
%
FY 2019
Average
margin1
bps
FY 2020
Average
margin1
bps
Direct 25.1 26.0 Fees 156.0 159.9 3% 62.1 61.8
YoY change 4% Commissions 61.5 68.9 12% 24.5 26.6
217.5 228.8 5% 86.6 88.4
Intermediaries 9.6 9.8 Fees 66.6 66.5 - 69.4 67.9
YoY change 2% Commissions 1.1 1.1 - 1.1 1.1
67.7 67.6 - 70.5 69.0
MPS 3.4 4.1 Fees 9.1 11.2 23% 27.0 26.5
YoY change 21%
Total discretionary 38.1 39.9 Fees 231.7 237.6 3% 60.8 59.7
YoY change 5% Commissions 62.6 70.0 12% 16.4 17.6
294.3 307.6 5% 77.2 77.3
1. Calculated using funds value as at quarter end fee strike dates. Following the completion of the acquisition on 31st October 2019, BDCIIL contributed income to the group for eleven months in FY20. The revenue margins provided are
calculated on the basis that income from BDCIIL was generated for the full twelve months of the period
54 Brewin Dolphin | Full year results and strategy update
Statutory PBT reconciliation
£m
FY
2019
FY
2020
Change
(%)
Profit before tax and adjusted items 75.0 78.2 +4
Acquisition costs
Defined benefit pension scheme past service costs
Onerous contracts
Incentivisation awards
Amortisation of intangible assets - client relationships and brand
Adjusted items
(2.3)
(1.9)
(1.0)
(0.3)
(6.9)
(12.4)
(3.6)
-
(0.2)
(1.2)
(11.1)
(16.1)
Statutory profit before tax 62.6 62.1 -1
Tax (14.5) (14.1)
Statutory profit after tax 48.1 48.0 -
Statutory diluted earnings per share (p) 16.6 15.9 -4
Average number of diluted shares 289.3 301.1
55 Brewin Dolphin | Full year results and strategy update
Cash flow full year cycle
229.2
144.1
180.5
32.0
14.1
23.1 3.3
35.4 2.3
13.3 8.2
14.8
4.9
13.0 1.3
5.9
46.6
52.9 23.4
FY 2019 Acquisitions
(net cash)
Adjusted
EBITDA
Capex Working
capital
Rental
payment
(IFRS 16)
Final
dividend
Acquisition/
integration
costs
Tax,
interest &
other
Net share
purchases
H1 2020 Adjusted
EBITDA
Capex Working
capital
Rental
payment
(IFRS 16)
Interim
dividend
Acquisition/
integration
costs
Tax,
interest &
other
FY 2020
56 Brewin Dolphin | Full year results and strategy update
Regional network
£bn
FY
2019
FY
2020
Change
(%)
London / South East 12.5 12.5 +1
Scotland / Northern England 8.8 8.7 -1
Central and Islands 6.0 7.1 +18
Midlands and South West 9.0 8.4 -7
Models 3.8 4.4 +16
Total discretionary funds 40.1 41.2 +3
57 Brewin Dolphin | Full year results and strategy update
Asset allocation (balanced) as at 30 September 2020
Asset class
WMA
Balanced
%
BD
Balanced
%
Cash 5.0 6.0
Gilts
Corporate bonds
UK index linked bonds (O/B)
5.0
10.0
2.5
3.5
10.0
1.5
Bonds 17.5 15.0
UK
North America
Dev’d Europe ex UK
Japan
Asia
Emerging
Overseas
30.0
20.8
4.4
2.2
4.3
0.8
32.5
29.0
23.2
5.0
2.5
5.5
1.8
38.0
Equities 62.5 67.0
Hedge funds / Absolute return (O/B)
UK commercial property
10.0
5.0
10.0
2.0
Alternatives 15.0 12.0
Total 100.0 100.0
58 Brewin Dolphin | Full year results and strategy update
Major shareholders as at 1 November 2020
% holding
Janus Henderson Investors 5.0
BlackRock 4.9
Royal London Asset Management 4.8
Aberforth Partners 4.6
Vanguard Group 3.9
M&G Investment Management 3.9
JPMorgan Asset Management 3.7
Aegon Asset Management 3.5
Legal and General Investment Management 3.5
Other1 62.2
1. Of which Brewin Dolphin staff and
former staff including Employee Benefit Trust 13.7
59 Brewin Dolphin | Full year results and strategy update
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November 2020
60 Brewin Dolphin | Full year results and strategy update