fundamentals of analytics planning & implementation

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FUNDAMENTALS OF ANALYTICS PLANNING & IMPLEMENTATION EVELYN CHOU @EVYFINDSTHEWAY

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I recently gave a talk to Digital Analytics DC meetup group about analytics planning and implementation. The content covered critical components of web analytics strategy and ways to define and capture the right metrics on your website. Analytics should be integrated in every project and in every business to drive actionable insights and ROIs.

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Page 1: Fundamentals of Analytics Planning & Implementation

FUNDAMENTALS OF ANALYTICS PLANNING & IMPLEMENTATION

EVELYN CHOU @EVYFINDSTHEWAY

Page 2: Fundamentals of Analytics Planning & Implementation

FUNDAMENTALS OF ANALYTICS PLANNING & IMPLEMENTATION

EVELYN CHOU @EVYFINDSTHEWAY

Page 3: Fundamentals of Analytics Planning & Implementation

EVELYN CHOU | @EVYFINDSTHEWAY

Page 4: Fundamentals of Analytics Planning & Implementation

“If you are unique, why should you crack open a standard analytics tool with its standard reports and

metrics and get going?”

AVINASH KAUSHIK

EVELYN CHOU | @EVYFINDSTHEWAY

Page 5: Fundamentals of Analytics Planning & Implementation

1. FUNDAMENTALS2. ANALYTICS PLANNING3. IMPLEMENTATION

Page 6: Fundamentals of Analytics Planning & Implementation

1. FUNDAMENTALS

Page 7: Fundamentals of Analytics Planning & Implementation

1. FUNDAMENTALS

Page 8: Fundamentals of Analytics Planning & Implementation

1. FUNDAMENTALS

1st Party vs. 3rd Party Cookie

1ST PARTY Cookies that belong to the

same domain that is shown in the browser's address bar.

3RD PARTY Cookies that belong to

domains different from the one shown in the address bar. 

EVELYN CHOU | @EVYFINDSTHEWAY

Page 9: Fundamentals of Analytics Planning & Implementation

1. FUNDAMENTALS

Traffic Filtering

Internal IP address, bot traffic, traffic to any testing and staging environment.

EVELYN CHOU | @EVYFINDSTHEWAY

Page 10: Fundamentals of Analytics Planning & Implementation

2. ANALYTICS PLANNING BY CATEGORY

Page 11: Fundamentals of Analytics Planning & Implementation

2. PLANNING BY CATEGORY

CONTENT HEAVYECOMMERCE BLOG

EVELYN CHOU | @EVYFINDSTHEWAY

Page 12: Fundamentals of Analytics Planning & Implementation

ECOMMERCE

Product Name, Product ID, SKU ID, Quantity, Order Value

EVELYN CHOU | @EVYFINDSTHEWAY

2. PLANNING BY CATEGORY

Page 13: Fundamentals of Analytics Planning & Implementation

CONTENT HEAVY

Site sections, unique/detailed page names

EVELYN CHOU | @EVYFINDSTHEWAY

2. PLANNING BY CATEGORY

Page 14: Fundamentals of Analytics Planning & Implementation

BLOG

Social Interactions

EVELYN CHOU | @EVYFINDSTHEWAY

2. PLANNING BY CATEGORY

Page 15: Fundamentals of Analytics Planning & Implementation

3. IMPLEMENTATIONTHE DEVELOPERS & QA TEAM: YOUR BEST FRIENDS

Page 16: Fundamentals of Analytics Planning & Implementation

DEBUGGING TOOLS

EVELYN CHOU | @EVYFINDSTHEWAY

3. IMPLEMENTATION

HTTP FOX OBSERVE POINT CHARLES WEB DEBUGGING FIREBUG OMNIBUG

Page 17: Fundamentals of Analytics Planning & Implementation

EVELYN CHOU | @EVYFINDSTHEWAY

3. IMPLEMENTATION

YOU CAN’T IMPROVE WHAT YOU DON’T TRACK

GOALS & OBJECTIVES

FUNDAMENTAL REQUIREMENTS

ANALYTICS PLANNING &

DESIGN

IMPLEMENT

REPORT & ANALYZE

OPTIMIZE

Page 18: Fundamentals of Analytics Planning & Implementation

QUESTIONS?

EVELYN CHOU | @EVYFINDSTHEWAY

Page 19: Fundamentals of Analytics Planning & Implementation

THANK YOU EVELYN CHOU

@EVYFINDSTHEWAY LINKEDIN.COM/EN/EVELYNCHOU

EVYFINDSTHEWAY.COM