fundamentals of direct mail presented by christiana stergiou india 2008

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Pareto Presents… Pareto Presents… Fundamentals of Fundamentals of Fundamentals of Fundamentals of Fundamentals of Fundamentals of Fundamentals of Fundamentals of Direct Mail Direct Mail Direct Mail Direct Mail Direct Mail Direct Mail Direct Mail Direct Mail [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] www.paretofundraising.com www.paretofundraising.com www.paretofundraising.com www.paretofundraising.com www.paretofundraising.com www.paretofundraising.com www.paretofundraising.com www.paretofundraising.com © Pareto Fundraising 2008

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Introducing all the techniques needed to produce a simple, successful appeal mailing to donors. Presented by Christiana Stergiou at the 19th SAFRW conference held 23 - 26 August 2008 in Agra

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Page 1: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Pareto Presents…Pareto Presents…

Fundamentals of Fundamentals of Fundamentals of Fundamentals of Fundamentals of Fundamentals of Fundamentals of Fundamentals of Direct MailDirect MailDirect MailDirect MailDirect MailDirect MailDirect MailDirect MailDirect MailDirect MailDirect MailDirect MailDirect MailDirect MailDirect MailDirect Mail

[email protected]@[email protected]@[email protected]@[email protected]@paretofundraising.com

www.paretofundraising.comwww.paretofundraising.comwww.paretofundraising.comwww.paretofundraising.comwww.paretofundraising.comwww.paretofundraising.comwww.paretofundraising.comwww.paretofundraising.com

© Pareto Fundraising 2008

Page 2: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Christiana StergiouChristiana Stergiou

© Pareto Fundraising 2008

Page 3: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

What is direct marketing?What is direct marketing?

© Pareto Fundraising May 2008

Page 4: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Growing your revenueGrowing your revenue

Government Become a business

Strategic

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Mergers and acquisitions

Individuals:

Direct marketing

Strategic growth

Page 5: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Skills you needSkills you need

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Page 6: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Media methodsMedia methods

Your

Face to Face

Direct MailOther advertising

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Your organisation

PhoneOnline

Page 7: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Warm vs Cold

© Pareto Fundraising May 2008

Cold pack

Warm pack

Page 8: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Step 1Step 1 Clear objectives

© Pareto Fundraising May 2008

Page 9: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Clear objectivesClear objectives

Page 10: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Objectives should be Objectives should be SMARTSMART

Specific

Measurable

Achievable

RelevantRelevant

Time Bound

Page 11: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Maximise net income?

Specific target?

Renew? Recruit?

What are your objectives?What are your objectives?

Renew? Recruit?

Bequest?

Regular gift?

Page 12: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

The AudienceStep Step 2 2

© Pareto Fundraising May 2008

Page 13: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Who is your audience?Who is your audience?

Page 14: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Clear messageStep 3Step 3

© Pareto Fundraising May 2008

Page 15: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Clear messageClear message

Page 16: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008
Page 17: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

The impact on beneficiariesThe impact on beneficiaries

Fund three additional research programs

Help lots more women like Sue

Page 18: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Making your message stickMaking your message stick

Page 19: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

What is your message?What is your message?

Page 20: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Tell a storyStep 4Step 4

© Pareto Fundraising May 2008

Page 21: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Tell a storyTell a story

Page 22: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008
Page 23: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

What is your story?What is your story?

Not WHAT make it

Not WHAT you do

but WHY you do it

make it personal, outcome focused

Page 24: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

PersonalisationStep 5Step 5

© Pareto Fundraising May 2008

Page 25: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

PersonalisationPersonalisation

Page 26: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Personalised Asks/PropositionsPersonalised Asks/Propositions

Page 27: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Your personalisationYour personalisation

What are you going to personalise?

Different degrees of personalisation?

Page 28: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Creative must havesStep 6Step 6

© Pareto Fundraising May 2008

Page 29: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Creative MUST havesCreative MUST haves

Deadline

First person

Personal letter,

long enough for a

great story, proposition (ask)

and explained

outcome

Brochure /

lift supports the letter

The letter is key

Repeated

asks –specific asks

Page 30: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008
Page 31: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Creative ExecutionCreative Execution

Page 32: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

WarmWarm

© Pareto Fundraising May 2008

Page 33: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

What will be in your pack?What will be in your pack?

Page 34: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Thank youThank youStep 7Step 7

© Pareto Fundraising May 2008

Page 35: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Ask

ThankThank The donor comms

© Pareto Fundraising May 2008

CareAsk

commscycle

Page 36: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

ThankingThanking

Page 37: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

© Pareto Fundraising 2008

Page 38: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Is it the right road for you to take?Is it the right road for you to take?

Page 39: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008
Page 40: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Useful contactsUseful contacts

[email protected]

www.paretofundraising.comwww.paretofundraising.com

seantriner.blogspot.com

Page 41: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

Thank you

© Pareto Fundraising 2008

Page 42: Fundamentals Of Direct Mail Presented By Christiana Stergiou India 2008

The Pareto Group exists to make the world a better place, by expanding the not-for-profit sector's capacity worldwide to ensure as many sector's capacity worldwide to ensure as many beneficiaries are helped as possible.

We encourage you to share this document but do ask that should you decided to use any of the information in a presentation beyond your organisation that you first email us on [email protected]

© Pareto Fundraising May 2008