fundamentals of management 2
TRANSCRIPT
Fundamentals of Management 2
BY SUJITH BHASKAR RBY SUJITH BHASKAR R
Management ProcessManagement Process PlanningPlanning OrganizingOrganizing Leading Leading Controlling Controlling
Achieving the organization’s stated purpose
Planning Defining goals, establishing strategy
And developing sub plans to co-ordinate the activity
Organizing Determining what needs to be done,
how it will be done and who is to do it
Leading Directing and motivating
all involved parties and resolving conflicts
Controlling Monitoring activities to
ensure that they are accomplished as planned
Management Process Activities
Planning Planning Includes defining goals , Includes defining goals ,
establishing strategy ,and developing establishing strategy ,and developing plans to coordinate activities.plans to coordinate activities.
Organizing Organizing Includes determining what task Includes determining what task
are to be done, who is to do them , are to be done, who is to do them , how the tasks are to be grouped, how the tasks are to be grouped, who reports to whom , and where who reports to whom , and where decisions are to be made decisions are to be made
Leading Leading Includes motivating employees, Includes motivating employees,
directing the activities of directing the activities of others ,selecting the most effective others ,selecting the most effective communication channel, and communication channel, and resolving conflicts resolving conflicts
Controlling Controlling The process of monitoring The process of monitoring
performance ,comparing it with performance ,comparing it with goals, and correcting any significant goals, and correcting any significant deviations deviations
What are What are Management Management
Roles ?Roles ?
Mintzberg's Managerial Mintzberg's Managerial RolesRoles Interpersonal Interpersonal
RoleRole Figurehead Figurehead Leader Leader LiaisonLiaison
Informational Role Informational Role Monitor Monitor DisseminatorDisseminator SpokespersonSpokesperson
DC Business School DC Business School
Decisional RoleDecisional Role Entrepreneur Entrepreneur Disturbance Handler Disturbance Handler Resources allocatorResources allocator NegotiatorNegotiator
Skills and Competencies to Skills and Competencies to Successful Mangers Successful Mangers
PossessPossess Conceptual Conceptual Interpersonal Interpersonal Technical Technical Political Political
Conceptual Skills Conceptual Skills A mangers mental ability to A mangers mental ability to
coordinate all the organization's coordinate all the organization's interest and activities.interest and activities.
Interpersonal Skills Interpersonal Skills A manger’s ability to work with, A manger’s ability to work with,
understand ,mentor, and motivate understand ,mentor, and motivate others , both individually and in others , both individually and in groups.groups.
Technical Skills Technical Skills A manger’s ability to use the tools, A manger’s ability to use the tools,
procedures ,and techniques of a procedures ,and techniques of a specialized field .specialized field .
Political Skills Political Skills A managers ability to build a power A managers ability to build a power
base and establish the “right” base and establish the “right” connections.connections.
Specific Skills for Specific Skills for Mangers Mangers • Controlling the organization's Controlling the organization's
environment and its resources environment and its resources • Organizing and coordinating Organizing and coordinating • Handling information Handling information • Providing for growth and development Providing for growth and development • Motivating employees and handling Motivating employees and handling
conflicts conflicts • Strategic problem solving Strategic problem solving
StrategicStrategican integral part of a strategy or plan of an integral part of a strategy or plan of
actionaction
StrategyStrategy““Strategy is the direction and scope of Strategy is the direction and scope of
an organization over the long-term: an organization over the long-term: which achieves advantage for the which achieves advantage for the organization through its organization through its configuration of resources within a configuration of resources within a challenging environment, to meet challenging environment, to meet the needs of markets and to fulfill the needs of markets and to fulfill stakeholder expectations”stakeholder expectations”
Management CompetenciesManagement Competencies A cluster of related knowledge, A cluster of related knowledge,
skills, and attitudes related to skills, and attitudes related to effective managerial performances. effective managerial performances.
Management Charter Initiative for Management Charter Initiative for Middle ManagersMiddle Managers Initiate and implement change and Initiate and implement change and
improvement in services, products and improvement in services, products and systemssystems
Monitor, maintain, and improve service Monitor, maintain, and improve service and products delivery and products delivery
Monitor and control the use of Monitor and control the use of resources resources
Secure effective resources allocation Secure effective resources allocation for activities and projects for activities and projects
Recruit and select personnel Recruit and select personnel Develop teams, individuals and self Develop teams, individuals and self
to enhance performance to enhance performance Plan, allocate, and evaluate work Plan, allocate, and evaluate work
carried out by teams, individuals, carried out by teams, individuals, and self and self
Create, maintain, and enhance Create, maintain, and enhance effective working relationshipeffective working relationship
Seek, evaluate, and organize Seek, evaluate, and organize information for action information for action
Exchange information to solve Exchange information to solve problems and make decisions problems and make decisions
Management relate with Management relate with other discipline ?other discipline ?
Management does not exist in isolation Management does not exist in isolation Learning about individuals and their Learning about individuals and their
activities – Anthropology activities – Anthropology Understanding allocation and distribution Understanding allocation and distribution
of resources – Economics of resources – Economics Developing values and ethics – Philosophy Developing values and ethics – Philosophy Understanding behavior of individuals and Understanding behavior of individuals and
groups in a political settings – Political groups in a political settings – Political Science Science
Learning about individual behavior – Learning about individual behavior – Psychology Psychology
Understanding relationships among Understanding relationships among people – Sociology people – Sociology