fusion retail solution - sap business · pdf file · 2015-01-07fusion retail...

Fusion Retail Solution Overview

Sales opportunities are limited. Customers want more SKUs, personalized service, and

connected convenience. Retailers are �nding new ways to streamline inventory management,

purchasing, and pricing. Data exchange with customers, suppliers, and other systems must work

�rst time, every time, anytime, no exceptions!

What is a retailer to do?

The Fusion Retail Management Solution (FRS) for BUSINESS ONE is recognized worldwide as a

software solution that can handle point-of-sale (POS) and management challenges. It expedites

checkout and back-of�ce tasks; scales up smoothly for expansion, includes e-commerce

capabilities and cuts your POS system and inventory costs. Most importantly…it is integrated

directly to the GL, AP, AR, PO, TO, SO and Inventory tables of BUSINESS ONE.

See, manage, move, price, and control inventories across multiple store and distribution

locations. Make informed decisions with real-time data. Maintain a uni�ed view of each customer

—whatever the sales channel. Connected solutions let information �ow to customers, business

partners and employees. Companies can now streamline operations to make their enterprise

more nimble, responsive, and productive. BUSINESS ONE FRS closes the loop on customers to

build more dynamic, lasting relationships.

Any Inventory. Any Store. Any POS Terminal.

Most companies track inventory at the distribution level, not the store. Companies lose billions of

dollars each year because inventory is inaccurate. BUSINESS ONE FRS can tame stock, inven-

tory, and sales methods - including your services, layaways, work orders, back orders, purchase

orders, transfer orders,

• Hard goods, soft goods, services, grocery, and convenience items

• Matrix, lot matrix and configuration

• Serialized items, multiple serial numbers and rental or repair history

• BTO assemblies, kits, and items you produce

• Weighed, measured, by bin and by volume

• Gift cards and vouchers

• Unlimited number of inventory items and transactions

• Inventory translations

• Wireless registers

• Bottle deposits and age verification

Fusion Retail Solution - SAP Business OneFusion Retail Solution - SAP Business One

1603 Lyndon B. Johnson Freeway . Suite 855 . Dallas, Texas 75234 . P: 214.420.5144 . www.fusionRMS.com1603 Lyndon B. Johnson Freeway . Suite 855 . Dallas, Texas 75234 . P: 214.420.5144 . www.fusionRMS.com

360 Degree Integration Eliminates Double Entry

Easy integration with the Internet and other software packages avoids double work and broad-

ens management visibility. BUSINESS ONE FRS amiably integrates with legacy systems,

accounting/�nancial software other than BUSINESS ONE, EDC, credit card services, and the

Web. In-store traf�c, catalog sales, phone orders, and Web traf�c feed each other, enabling you

to run your enterprise as one working unit. BUSINESS ONE FRS helps you maximize cash-in

from every "touch" and transaction.

• Eliminate double entry

• Define how much detail goes to GL, AP, AR, PO, TO, SO and Inventory tables of BUSINESS

ONE

• Use EDC and integrate with leading credit card services to reduce fraud and errors

• Smoothly integrate Web sales from multiple sites with in-store sales

• Use Store Operations' POS as a data collector for BUSINESS ONE CRM applications

• Enable PDA, mobile/wireless stations for "line-busting" associates

• Ship and track online through FedEx or UPS sites

Manage Inventory

See, manage, move, price, and control inventories across multiple store, warehouse or

manufacturing locations and make informed decisions with real-time data. Inventory

Management features help you have what you need, where and when you need it.

• Shipping, receiving, and inventory movement

• Physical count and barcode printing

• Available-to-promise and capable-to-promise order management capabilities

• Integrated call center management

• Integrated eCommerce solution

• One user interface

• Create purchase orders for new inventory at the store or at corporate

• Available inventory replenishment

• Email notification for understocked/overstocked items

Power, Speed, and Flexibility at the Point-of-Sale

In one or 100 checkout lanes, BUSINESS ONE FRS easy-to-grasp screens deliver faster,

smoother sales. The customizable POS screen teaches your employees as they work—with

every item,



price, and quantity in plain sight. Cashiers make fewer mistakes. Lines go fast. Tricky

transactions, layaways, returns, partial payments, and mixed tender all become easier.

Remember POS solutions should enhance customer service at the register, and

• Serve others while keeping a stalled transaction "on hold"

• Sell and track any product, service, warranty, or subscription

• Process payments, layaways, work orders and quotes

• Suspend and unsuspend sales to keep checkout lines moving

• Configure items at the point-of-sale

• Accept checks, cash, credit cards, debit cards, gift cards and loyalty cards

• Accept foreign currencies and government stamps

• Keep selling even when your network is down with built in network recovery

• Instantly check stock, locally or across your enterprise

• Put items on back orders for future deliveries from the POS

• Track marketing information for future sales opportunities

Save Your Time and Money

Every function is easy to learn and flexes to your changing needs. Intuitive screens speed

learning so staff can spend extra time serving customers or researching new products.

• Installs and sets up easily – typically within hours

• Teach POS functions in as little as 15 minutes using the built-in training mode

• Built in training with real data

• Lock out or empower any employee's access to sensitive data

• Automate inventory management. Reduce shrinkage and slow moving items

• Finish long tasks in minutes. Use wizards to bulk-update prices and inventory data

• Know which associates sell best and track commissions

• Predict what days and hours to staff up or cut back

• Know when to order, and leverage multiple suppliers to get lowest prices

• One touch checkout

Real-Time That’s Real-Safe. Always Up. Always Selling.

Make informed decisions with real-time data yet sleep knowing your stores don’t go dark if data

connections are lost. The redundant real-time architecture provides all the benefits of real-time

with out the risk including;



• Real-Time reporting at corporate and store levels

• Purchase and ship inventory from different locations

• Built-in redundancy with web services

• Rich and/or thin client capabilities

• Citrix, terminal services, broadband connectivity and dial up compatibility

• Create multiple connections on the same network

Loyalty. Trust. Happy Customers.

Serve customers as individuals, using the same tools retail giants do. Make every customer feel

like a valued friend by keeping customer records as complete as you like them. Happy custom-

ers are repeat customers. Besides building a loyal customer base, BUSINESS ONE FRS features

speed lines and helps ensure accurate accounting.

• Capture, show/hide customer contact and demographics on POS screen

• Customer loyalty programs

• Instantly access purchase, payments and account information from the POS

• Accommodate partial payments and account payments

• Suggest relevant upsells, sale items, and volume discounts

• Target your mailings directly to customers' special interests

• Grant automatic discounts and differential pricing to special customers

• Reprint e-receipts to resolve disputes, speed rebates, or verify purchases

• Multiple currency transactions

• Integrated debit and credit card support

Customizable Management Tools

BUSINESS ONE FRS incorporates all-new tools to manage every aspect of your store with ease

and control. At the POS or in the back office this flexibility helps give faster task completion,

complete visibility, and accuracy.

• Every function is easy to learn and flexes to your changing needs

• Easy to navigate screens increase time for serving customers or competitive research

• Easily reconfigure POS screens to display what your clerks need

• Customize receipts and price labels with graphics, logos, etc



• Exploit many flexible-pricing structures for markups and discounts

• Set up new sales and promotions fast—in several ways

• Streamline buying with ordering levels, best-price suppliers, and automatic POs

• Wizards - reducing time for inventory management and everyday chores

• Unparalleled pricing programs

• User defined security levels

Fast, Flexible and Full Featured Reporting

Make smarter decisions using accurate and timely data. Exploit thousands of standard report

possibilities or design your own. The BUSINESS ONE FRS report engine runs the longest reports

with blazing speed. Better reporting power gives you tighter management and higher profits.

• Know exactly what sold best in every department, category, and season.

• Decide what to buy or mark down.

• Track ROI from your ads, mailings, promotions, sales, and discounts.

• Preview, print, or export data in multiple formats.

• Filter, hide, sort, and group data as you like it.

• Add logos and graphics for formal reports.

• Drill down to modify the database directly from reports.

• Top/Bottom 100 inventory reporting

More Cash Per Customer

Make in-store traffic, catalog sales, phone orders, and Web traffic feed each other. BUSINESS

ONE FRS helps you maximize cash-in from every "touch" and transaction. In myriad ways,

BUSINESS ONE FRS helps serve customers better to increase revenue and bind loyalty.

• Know customers' buying histories. Easily market what they want

• Remind customers who forget their "usual items"

• Handle layaways, vouchers, back orders, and quotes

• Display upsells on the POS screen so associates mention them

• Use multimedia displays to sell impulse items to customers in line

• Customize receipts with promo for new products and specials

• Integrated gift card and loyalty programs



Store Operations Helps You Expand — Economically

Store Operations �exes and conforms to the way you sell and work. It gives you the kind of

information tools retail blockbusters use—customer purchase histories, e-receipts and

personalized marketing.

Take the Next Step

The team at Point Solutions, LLC is ready to work with you to take the next step. The decision to

move or purchase a retail solution is a big one and we want to not only provide you with the

tools with quality integrated software, but also with the talent of specialized persons who know

retail. Take the �rst step to success by contacting Point Solutions today.



fusion retail solution - sap business · pdf file · 2015-01-07fusion retail...

Documents