future of jobs survey 2020 · eastern europe (2) central asia (3) ... power storage and generation...

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Platform for Shaping the Future of the New Economy and Society

Future of Jobs Survey 2020

Part I: Background Information (Questions)

Part II: Transformations (Questions)

Part III: Occupations, Skills and Tasks (Questions)

Part IV: Training and Reskilling (Questions)

Part V: COVID-19 section

Introduction Global trends, socio-economic and demographic factors, technological breakthroughs as well as the

current COVID-19 health pandemic are having large scale effects on the global workforce. Labour

markets are undergoing major transformations, new categories of jobs are emerging, others are

partly or wholly being displaced.

What is the short- and long-term impact on jobs and skills? What is the magnitude of these changes?

How will these forces and major disruptions to the labour market bring about business model

change in industries and geographies? There is now more than ever an increased need for tangible

evidence and reliable information from the frontlines of this change.

The World Economic Forum’s Platform for Shaping the Future of the New Economy and Society has

created a survey that asks global leaders to share their views and planning on topics key to managing

the transition to the future of work. The survey covers long- as well as short-term transformations

and is a key component of the Future of Jobs Report, which provides invaluable and actionable

insight on the job landscape within geographies and industries.

The first four parts of the survey focus on the long-term effect on all these trends on your company

and employees. Part five specifically covers the short-term effects and responses to the current

COVID-19 outbreak.

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Who should complete this survey?

The questions in this survey will require deep insight into your organization’s current strategy as well

as talent-related aspects of operationalizing this strategy. We are looking for respondents who have

an eye on strategic concerns, as well as the changes to jobs and skills we are likely to see leading up

to 2024.

Although the right individual will vary from organization to organization, our target respondents for

the survey are the following: Chief Human Resources Officers, Chief Executive Officers, Chief

Strategy Officers, Chief Financial Officers and Chief Innovation Officers. We will also accept

responses from your organization’s operational contact in close consultation with the relevant

executives.

Completing the survey

Please answer the questions below to the best of your knowledge on behalf of your organization.

The survey will take approximately 40 minutes to complete. Should you have any questions or

require clarification regarding the survey, please do not hesitate to contact us at: [email protected].

You can return to previous questions at any point to edit your answers as well as exit the survey and

later return to the point where you left off.

The survey is confidential; we will not share confidential information about you or your organization.

Results will be anonymous and reported in aggregate unless you consent to an alternative

arrangement. Your name, organization name, title and contact information are for internal use only

and will not be published or associated with your responses in any way.

Thank you in advance for taking the time to share your knowledge and forecasts for this important

research.

Part One: Background Information

1.1 Please fill in the details below, giving us your:

Organization’s Name: (1) ________________________________________________

First Name: (2) ________________________________________________

Last Name: (3) ________________________________________________

Current Role: (4) ________________________________________________

Department: (5) ________________________________________________

Email Address: (6) ________________________________________________

mailto:[email protected]

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1.2 Are you answering the survey as a representative of your organization’s headquarters or a

subsidiary?

• Headquarters (1)

• Subsidiary (2)

→ please specify the country:

▼ Afghanistan (1) ... Zimbabwe (170)

(see the full list in the drop-down section at the end of the document)

1.3 In which country is your organization’s headquarters located?

▼ Afghanistan (1) ... Zimbabwe (170)

1.4 Is your organization a World Economic Forum member?

▪ Yes (1)

▪ No (2)

1.5 Which industry best describes your organization’s primary business?

▼ Advanced Manufacturing ... Telecommunications

(see the full list in the drop-down section at the end of the document)

1.6 Is there another industry that also describes your organization? If so, please identify it here.

▼ Advanced Manufacturing ... Telecommunications

1.7 How many employees does your organization have globally?

▪ Up to 250 (1)

▪ 251-499 (2)

▪ 500-999 (3)

▪ 1,000-4,999 (4)

▪ 5,000-9,999 (5)

▪ 10,000-49,999 (6)

▪ 50,000 or more (7)

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1.8 In which regions does your organization operate? Please tick all that apply.

▪ East Asia and the Pacific (1)

▪ Eastern Europe (2)

▪ Central Asia (3)

▪ Latin America and the Caribbean (4)

▪ Middle East and North Africa (5)

▪ South Asia (6)

▪ Sub-Saharan Africa (7)

▪ Western Europe (8)

▪ North America (9)

1.9 In how many countries does your organization operate?

▪ 1 (1)

▪ 2 to 5 (2)

▪ 6 to 20 (3)

▪ 21 to 50 (4)

▪ 51 and above (5)

1.10 In which of the following countries does your organization have significant operations

(minimum 100 FTEs)?

If your organization has operations in more than 10 countries, please select the 10 countries where

you have the largest headcount. Click on a country to add it to the list.

▼ Aerospace (1) ... Telecommunications (26)

1.11 What are the five key factors that your organization takes into consideration when locating

roles? Please select maximum five.

▪ Ease of importing talent (1)

▪ Flexibility of labour laws (2)

▪ Global industry spread (3)

▪ Labour cost (4)

▪ Location of raw materials (5)

▪ Location of the organization’s headquarters (6)

▪ Overall production cost (7)

▪ Proximity to market (8)

▪ Quality of the supply chain (9)

▪ Strong local education provision (10)

▪ Talent availability (11)

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Part Two: Transformations What are the trends set to drive change in your company - today and in the period leading up to

2024? Tell us more in the questions below.

2.1 In the next four years, how likely is your organization to have adopted the technologies below

as part of its growth strategy?

highly

likely (1) Likely (2)

Neither

likely nor

unlikely

(3)

Unlikely

(4)

highly

unlikely

(5)

3D and 4D printing and modelling

• • • • •

Artificial intelligence (e.g. machine learning) • • • • •

Augmented and virtual reality • • • • •

Big data analytics • • • • •

Biotechnology • • • • •

Cloud computing • • • • •

Distributed ledger technology (e.g. blockchain)

• • • • •

Encryption and cyber security • • • • •

E-commerce and digital trade • • • • •

Internet of things and connected devices • • • • •

New materials (e.g. nanotubes, graphene) • • • • •

Power storage and generation • • • • •

Quantum computing • • • • •

Robots – humanoid • • • • •

Robots – non-humanoid (industrial automation, drones, etc.)

• • • • •

Text, image and voice processing • • • • •

Other, please specify • • • • •

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2.2 In the next four year, do you see the trends listed below as positively or negatively impacting

growth in your organization? If you expect long lasting impact from the coronavirus pandemic,

please select other and share details in the textbox.

Very

Positive

(1)

Positive

(2)

Neutral

(3)

Negative

(4)

Very

Negative

(5)

Ageing population • • • • •

Changing climate • • • • •

Changing consumer behaviour and values (e.g., sustainability)

• • • • •

Degrading environment (e.g., pollution) • • • • •

Growing economic uncertainty • • • • •

Growing middle class in emerging economies • • • • •

Increasing cybersecurity and data privacy risks

• • • • •

Increasing protectionism/tariffs • • • • •

Rising non-communicable diseases • • • • •

Rising geographic mobility • • • • •

Rising income and wealth disparity • • • • •

Rising urbanization • • • • •

Other, please specify • • • • •

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2.3 To deliver on your organization’s current growth strategy in the next four years, your

organization would need to:

Tick all that apply

• Expand its current workforce (1)

• Expand its current workforce due to technological integration or automation (2)

• Expand its use of contractors doing task-specialized work (3)

• Modify the composition of the value chain (4)

• Modify the locations where the organization operates (5)

• Reduce its current workforce due to technological integration or automation (6)

• Reduce its current workforce (7)

2.4 What are the top economic and social barriers your organization experiences when introducing

new technologies? Tick all that apply

• Inability to attract specialized talent (1)

• Insufficient understanding of opportunities (2)

• Lack of flexibility in hiring and firing (3)

• Lack of flexibility of the regulatory framework (4)

• Lack of interest among leadership (5)

• Shortage of investment capital (6)

• Skills gaps among organization’s leadership (7)

• Skills gaps in the local labour market (8)

• Other, please specify (9)

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Part Three: Occupations, Skills and Tasks What will be the changes in the distribution of work between people, machines and algorithms by

2024? Given that limited hard data exists on this topic, the questions below seek your estimates of

these effects. Bearing in mind your answers in Part One and Part Two, please answer the following

questions on behalf of your organization to the best of your current knowledge and perceptions.

3.1 Which roles are crucial to your organization and represent a large proportion of employees?

Please select up to five. Select the Job Family to view a list of roles below.

1. Job Family 1

Role 1

▼ Architecture and Engineering (0) ... Transportation and Logistics ~ Transportation Inspectors (203) + none option

(see the full list in the drop-down section at the end of the document, Job Family and Occupation

Categories)

2. Job Family 2

Role 2

▼ Architecture and Engineering (0) ... Transportation and Logistics ~ Transportation Inspectors (203)

3. Job Family 3

Role 3


4. Job Family 4

Role 4


5. Job Family 5

Role 5


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3.2 Which roles are crucial to your organization and represent a smaller proportion of employees

than the roles listed above (e.g. leadership roles)?

Please select up to three. Please do not include roles you have already selected in the section above.

1. Job Family 1

Role 1


2. Job Family 2

Role 2


3. Job Family 3

Role 3


3.3 Which roles will be new and increasingly important to your organization in the next four

years? Please select up to four. Please do not include roles you have already selected in the section

above.

1. Job Family 1

Role 1


2. Job Family 2

Role 2


3. Other, please specify

________________________________

4. Other, please specify

________________________________

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3.4 Which current roles are likely to become increasingly redundant in your organization in the

next four years? Please select up to five. Please do not include roles you have already selected in the

section above.

1. Job Family 1

Role 1


2. Job Family 2

Role 2


3. Job Family 3

Role 3


4. Job Family 4

Role 4


5. Job Family 5

Role 5


3.5 What proportion of your global workforce do these employees represent today? (must total

100%)

{the key roles in your organization listed in

Q 3.1}


Q 3.2 }


Q 3.3 }

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Q 3.4}

All other roles not listed above

3.6 What proportion of your global workforce do you expect these employees to represent in four

years?


Q 3.1 }


Q 3.2 }


Q 3.3}


Q 3.4 }

All other roles not listed above

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3.7 In which country are you expecting to increase/decrease your headcount in the next four

years?

Increase headcount

(1)

Stable

headcount

(2)

Decrease

headcount

(3)

{Use the Country in Q8} • • •










3.8 Thinking about the tasks that are currently commonly performed in {the key roles in your

organization listed in 3.1} roles, what are the core tasks that need to be accomplished today?

Tick all that apply

▪ Administering (1)

▪ Communicating and interacting (2)

▪ Coordinating, developing, managing and advising (3)

▪ Identifying and evaluating job-relevant information (4)

▪ Information and data processing (5)

▪ Looking for and receiving job-related information (6)

▪ Performing complex and technical activities (7)

▪ Performing physical and manual work activities (8)

▪ Reasoning and decision-making (9)

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3.9 Thinking about the skills currently required to perform key tasks in {the key roles in your

organization listed in 3.1} roles, what are the core skills employees need to have to perform well?

Tick all that apply

▪ Active learning and learning strategies (1)

▪ Analytical thinking and innovation (2)

▪ Attention to detail, trustworthiness (3)

▪ Complex problem-solving (4)

▪ Coordination and time management (5)

▪ Creativity, originality and initiative (6)

▪ Critical thinking and analysis (7)

▪ Emotional intelligence (8)

▪ Instruction, mentoring and teaching (9)

▪ Leadership and social influence (10)

▪ Management of financial, material resources (11)

▪ Management of personnel (12)

▪ Manual dexterity, endurance and precision (13)

▪ Memory, verbal, auditory and spatial abilities (14)

▪ Persuasion and negotiation (15)

▪ Quality control and safety awareness (16)

▪ Reading, writing, math and active listening (17)

▪ Reasoning, problem-solving and ideation (18)

▪ Resilience, stress tolerance and flexibility (19)

▪ Service orientation (20)

▪ Systems analysis and evaluation (21)

▪ Technology design and programming (22)

▪ Technology installation and maintenance (23)

▪ Technology use, monitoring and control (24)

▪ Troubleshooting and user experience (25)

▪ Visual, auditory and speech abilities (26)

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3.10 Keeping in mind the tasks that will be performed by {the key roles in your organization listed

in 3.1}, in the next four years would you expect an increase or decrease in the use of the following

skills by individuals?

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Increasing use

(1) Stable use

(2) Decreasing use

(3)

Active learning and learning strategies (1) • • •

Analytical thinking and innovation (2) • • •

Attention to detail, trustworthiness (3) • • •

Complex problem-solving (4) • • •

Coordination and time management (5) • • •

Creativity, originality and initiative (6) • • •

Critical thinking and analysis (7) • • •

Emotional intelligence (8) • • •

Instruction, mentoring and teaching (9) • • •

Leadership and social influence (10) • • •

Management of financial, material resources (11) • • •

Management of personnel (12) • • •

Manual dexterity, endurance and precision (13) • • •

Memory, verbal, auditory and spatial abilities (14) • • •

Persuasion and negotiation (15) • • •

Quality control and safety awareness (16) • • •

Reading, writing, math and active listening (17) • • •

Reasoning, problem-solving and ideation (18) • • •

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Resilience, stress tolerance and flexibility (19) • • •

Service-orientation (20) • • •

Systems analysis and evaluation (21) • • •

Technology design and programming (22) • • •

Technology installation and maintenance (23) • • •

Technology use, monitoring and control (24) • • •

Troubleshooting and user experience (25) • • •

Visual, auditory and speech abilities (26) • • •

3.11 Keeping in mind the tasks that will be performed by your employees, in the next four years

what proportion of the core skills required to perform their roles well will remain the same?

0 10 20 30 40 50 60 70 80 90 100

(1)

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3.12 For the following roles, how difficult is it to find employees with the relevant skill set and

qualifications? (Consider your recruitment over the last year. A role is considered difficult to fill if it

requires a high wage premium or if it takes a long time to find the right candidate.)

Very Easy (1) Easy (2) Adequate

(3)

Difficult

(4)

Very

Difficult

(5)

{the key role in your organization

listed in Q3.1} ▪ ▪ ▪ ▪ ▪


listed in Q3.1} ▪ ▪ ▪ ▪ ▪


listed in Q3.1} ▪ ▪ ▪ ▪ ▪


listed in Q3.1} ▪ ▪ ▪ ▪ ▪


listed in Q3.1} ▪ ▪ ▪ ▪ ▪


listed in Q3.3} ▪ ▪ ▪ ▪ ▪


listed in Q3.3} ▪ ▪ ▪ ▪ ▪


listed in Q3.3} ▪ ▪ ▪ ▪ ▪


listed in Q3.3} ▪ ▪ ▪ ▪ ▪


listed in Q3.3} ▪ ▪ ▪ ▪ ▪

Other (free text field) ▪ ▪ ▪ ▪ ▪

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3.13 Currently, what proportion of time spent doing tasks in your organization is spent by your

employees performing the work?

100% by Human 50/50 100% by Machine

All tasks (1)

Administering (2)

Communicating and interacting (3)

Coordinating, developing, managing

and advising (4)

Identifying and evaluating job-

relevant information (5)

Information and data processing (6)

Looking for and receiving job-related

information (7)

Performing complex and technical

activities (8)

Performing physical and manual

work activities (9)

Reasoning and decision-making (10)

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3.14 By 2024, how would you expect this ratio to evolve?

100% by Human 50/50 100% by Machine

All tasks (1)

Administering (2)

Communicating and interacting (3)

Coordinating, developing, managing

and advising (4)

Identifying and evaluating job-

relevant information (5)

Information and data processing (6)

Looking for and receiving job-related

information (7)

Performing complex and technical

activities (8)

Performing physical and manual work

activities (9)

Reasoning and decision-making (10)

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Part IV: Training and Reskilling How will you ensure you have the best-fit talent for the future of work? Please share more details on

your current and future upskilling/reskilling plans below. Upskilling and reskilling are defined as

follows:

• Upskilling: Learning new competencies to stay in current role, due to the change in skills

required, or adding certain competencies for career progression.

• Reskilling: Learning new sets of competencies to transition to a completely new role.

4.1 Keeping in mind your current strategic direction, select the top 10 skill clusters that you are

currently focusing your reskilling/upskilling efforts on? Please rank the skills below

Drag and drop 26 skills clusters

Active learning and learning strategies (1) → Visual, auditory and speech abilities (26) (list above)

4.2 What proportion of your existing employees currently have access to employer-supported

reskilling/upskilling opportunities?

0 10 20 30 40 50 60 70 80 90 100

(1)

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4.3 Currently what proportion of your existing employees have completed employer-supported

reskilling/upskilling opportunities?

0 10 20 30 40 50 60 70 80 90 100

4.4 Considering your future reskilling/upskilling programme, in the next four years what

proportion of employees will have access to reskilling/upskilling?

0 10 20 30 40 50 60 70 80 90 100

4.5 Think about how much your company has spent on reskilling/upskilling strategies over the last

year, what proportion of your total staff costs does this represent? (Please provide your best

estimate.)

% of total staff costs

4.6 How do you expect your reskilling/upskilling expenditure to evolve in the next four years?

(Please provide your best estimate based on the strategic direction of your organization.)

% of total staff costs 2024

4.7 How will you fund your future-facing reskilling initiative? Please tick all that apply

▪ Budget per worker (1)

▪ Budget per department (2)

▪ Centralized budget (3)

▪ Share costs with other companies in your industry (4)

▪ Share costs with other companies outside your industry (5)

▪ Tap into government funding (6)

▪ Use free learning to minimize cost (7)

▪ Other, please specify (8)

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4.8 How likely is your organization to undertake the following strategies to address the shifting

skills demand?

Highly

likely (1)

Likely

(2)

Neither

likely nor

unlikely (3)

Unlikely

(4)

Highly

unlikely

(5)

Retrain existing employees (1)

Hire new permanent staff with skills

relevant to new technologies (2)

• • • • •

Hire new temporary staff with skills

relevant to new technologies (3)

• • • • •

Hire freelancers with skills relevant

to new technologies (4)

• • • • •

Strategic redundancies of staff who

lack the skills to use new

technologies (5)

• • • • •

Look to automate the work (6) • • • • •

Outsource some business functions

to external contractors (7)

• • • • •

Expect existing employees to pick

up skills on the job (8)

• • • • •

Other (Please specify) (9) • • • • •

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4.9 In the next four years, what proportion of your employees do you think will require

reskilling/upskilling to meet the evolving skill demand of the tasks they will have to perform?

0 10 20 30 40 50 60 70 80 90 100

4.10 Bearing in mind the answer to the previous question and the evolving skill demand, how long

do you expect the reskilling/upskilling of your employees to take? (Total must equal 100%)

Share of employees requiring: 0 10% 20 30 40 50 60 70 80 90 100%

Reskilling lasting less than 1 month (1)

Reskilling lasting 1 to 3 months (2)



Reskilling lasting more than 1 year (5)

4.11 Of the employees that you choose to retrain, on average by when do you expect to see a

return on the reskilling/upskilling investment (i.e. enhanced cross-role mobility, increased worker

satisfaction, enhanced worker productivity, etc.)?

Within 1 month (1)

Within 1 to 3 months (2)



More than 1 year (5)

Difficult to assess (6)

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4.12 In your future retraining programme, what proportion of training provision will come from:

0 10 20 30 40 50 60 70 80 90 100

Public educational institutions (1)

Public training providers (2)

External online training (3)

Internal learning and development (4)

Private training providers (5)

Private educational institutions (6)

4.13 What percentage of employees with increasingly redundant skillsets do you expect to

successfully redeploy within your organization after they have completed their reskilling

programme?

0 10 20 30 40 50 60 70 80 90 100

4.14 What do you perceive as the biggest hurdles in implementing/pursuing your

reskilling/upskilling strategies across your organisation? (Free text field)

Please add any additional comments you would like to share.

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COVID-19 section

The COVID-19 health pandemic is affecting many businesses and workers across a large number of

geographies. Bearing in mind the ten locations you chose in Section I, tell us more about the impact

of the pandemic on your current workforce.

5.01 How do you expect the current COVID-19 outbreak to impact the productivity of your company’s workforce over the next year?

• Positive impact on workforce productivity • No impact at all • Limited negative impact on workforce productivity • Some negative impact on workforce productivity • Strong negative impact on workforce productivity • Ability to operate is severely compromised • Don’t know

5.02 In response to the current outbreak, which of the following measures has your company implemented or is planning to implement across the organisation?

• Accelerate the digitalisation of work processes (e.g., use of digital tools, video conferencing)

• Accelerate the implementation of upskilling/ reskilling programmes

• Accelerate the digitalisation of upskilling/ reskilling (e.g., education technology providers)

• Accelerate automation of tasks

• Provide more opportunities to work remotely

• Accelerate ongoing organisational transformations (e.g., restructuring)

• Temporarily reduce workforce

• Temporarily reassign workers to different tasks

• Permanently reduce workforce

• Temporarily increase workforce

• Permanently increase workforce

• No specific measures implemented

5.03 What percentage of your global workforce has had to shift to performing their current role

remotely?

________ Percentage

5.04 What percentage of your global workforce is unable to perform their current role either in

person or remotely?

________ Percentage

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5.05 How do you plan to support your workforce during this time? (Please select the primary measure.)

• Support remote workers through online community-building

• Support workers through online learning and retraining to acquire new skills

• Provide paid sick leave and other medical support

• Continue to provide partial or full salary to affected workers who work cannot be conducted remotely

• Unable to support workforce through any additional measures

• Other – please specify

5.06 How do you plan to support your workforce during this time? (Please select all measures.)

• Support remote workers through online community-building

• Support workers through online learning and retraining to acquire new skills

• Provide paid sick leave and other medical support

• Continue to provide partial or full salary to affected workers who work cannot be conducted remotely

• Unable to support workforce through any additional measures

• Other – please specify

Thank you for taking the time to complete the Future of Jobs Survey.

Please see the results of the Future of Jobs Report at wef.ch/foj

http://wef.ch/foj

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Industries and Industry Clusters

Industry Cluster Industry

Advanced Manufacturing Advanced Manufacturing

Mobility Aerospace

Consumer Agriculture, Food and Beverage

Mobility Automotive

Mobility Aviation, Travel and Tourism

Financial Services & Investors Banking and Capital Markets

Basics & Energy Chemical and Advanced Materials

Education Education

Information & Communication Technologies & Media Electronics

Basics & Energy Energy Technology

Basics & Energy Energy Utilities

Health & Healthcare Health and Healthcare

Government and Public Sector Government and Public Sector

Information & Communication Technologies & Media Information Technology

Infrastructure Infrastructure and Urban Development

Financial Services & Investors Institutional Investors

Financial Services & Investors Insurance and Asset Management

Information & Communication Technologies & Media Media and Entertainment

Basics & Energy Mining and Metals

Non-Profits Non-Profits

Basics & Energy Oil and Gas

Basics & Energy Oil Field Services and Equipment

Financial Services & Investors Private Investors

Professional Services Professional Services

Consumer Retail, Consumer Goods and Lifestyle

Mobility Supply Chain and Transportation

Information & Communication Technologies & Media Telecommunications

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Job Family and Occupation Categories

Job Family Role

Architecture and Engineering Architects and Surveyors

Architecture and Engineering Biochemical Engineers

Architecture and Engineering Biomedical Engineers

Architecture and Engineering Chemical Engineers

Architecture and Engineering Civil Engineers

Architecture and Engineering Electrotechnology Engineers

Architecture and Engineering Energy and Petroleum Engineers

Architecture and Engineering Environmental Engineers

Architecture and Engineering Industrial and Production Engineers

Architecture and Engineering Materials Engineers

Architecture and Engineering Mechanical Engineers

Architecture and Engineering Mining Engineers, Metallurgists and Related Professionals

Architecture and Engineering Nanosystems Engineers

Architecture and Engineering Nuclear Engineers

Architecture and Engineering Robotics Engineers

Architecture and Engineering Devops Engineer

Architecture and Engineering Renewable Energy Engineers

Architecture and Engineering Technical Specialists

Arts, Design, Entertainment, Sports and Media Advertising and Public Relations Professionals

Arts, Design, Entertainment, Sports and Media Athletes and Sports Competitors

Arts, Design, Entertainment, Sports and Media Authors and Journalists

Arts, Design, Entertainment, Sports and Media Commercial and Industrial Designers

Arts, Design, Entertainment, Sports and Media Creative and Performing Artists

Arts, Design, Entertainment, Sports and Media Fashion Designers

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Arts, Design, Entertainment, Sports and Media Graphic Designers

Arts, Design, Entertainment, Sports and Media Handicraft Workers

Arts, Design, Entertainment, Sports and Media Interior Designers

Arts, Design, Entertainment, Sports and Media Photographers

Arts, Design, Entertainment, Sports and Media Telecommunications and Broadcasting Technicians

Business and Financial Operations Accountants and Auditors

Business and Financial Operations Claims Adjusters, Examiners, and Investigators

Business and Financial Operations Compliance Officers

Business and Financial Operations Credit and Loans Officers

Business and Financial Operations Financial Analysts

Business and Financial Operations Financial and Investment Advisers

Business and Financial Operations Human Resources Specialists

Business and Financial Operations Insurance Underwriters

Business and Financial Operations Investment Fund Managers

Business and Financial Operations Management and Organisation Analysts

Business and Financial Operations Regulatory and Government Associate Professionals

Business and Financial Operations Risk Management Specialists

Business and Financial Operations Sales and Marketing Professionals

Business and Financial Operations Social Media Strategist

Business and Financial Operations Training and Development Specialists

Business and Financial Operations Valuers and Loss Assessors

Business and Financial Operations Digital Marketing and Strategy Specialists

Business and Financial Operations Digital Transformation Specialists

Community, Social Service and Protective Services Firefighters

Community, Social Service and Protective Services Immigration and Customs Inspectors

Community, Social Service and Protective Services Police Officers

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Community, Social Service and Protective Services Prison Guards

Community, Social Service and Protective Services Religious Professionals

Community, Social Service and Protective Services Security Guards

Community, Social Service and Protective Services Social Work and Counselling Professionals

Computer and Mathematical Data Analysts and Scientists

Computer and Mathematical Database and Network Professionals

Computer and Mathematical Geospatial Information Scientists and Technologists

Computer and Mathematical ICT Operations and User Support Technicians

Computer and Mathematical Information Security Analysts

Computer and Mathematical Mathematicians, Actuaries and Statisticians

Computer and Mathematical Software and Applications Developers

Computer and Mathematical AI and Machine Learning Specialists

Computer and Mathematical Big Data Specialists

Computer and Mathematical FinTech Engineers

Computer and Mathematical Internet of Things Specialists

Computer and Mathematical Online Learning Managers

Computer and Mathematical Process Automation Specialists

Construction and Extraction Building Finishers and Related Trades Workers

Construction and Extraction Building Frame and Related Trades Workers

Construction and Extraction Construction Laborers

Construction and Extraction Electrical Equipment Installers and Repairers

Construction and Extraction Explosives Workers and Ordnance Handling Experts

Construction and Extraction Mining and Petroleum Extraction Workers

Construction and Extraction Mining and Petroleum Plant Operators

Education and Training Primary School and Early Childhood Teachers

Education and Training Secondary Education Teachers

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Education and Training Special Education Teachers

Education and Training University and Higher Education Teachers

Education and Training Vocational Education Teachers

Farming, Fishing, and Forestry Agricultural Equipment Operators

Farming, Fishing, and Forestry Agricultural Inspectors

Farming, Fishing, and Forestry Animal Breeders

Farming, Fishing, and Forestry Farmworkers and Laborers

Farming, Fishing, and Forestry Fishers and Related Fishing Workers

Farming, Fishing, and Forestry Forest and Conservation Workers

Farming, Fishing, and Forestry Graders and Sorters, Agricultural Products

Farming, Fishing, and Forestry Hunters and Trappers

Farming, Fishing, and Forestry Logging Equipment Operators

Farming, Fishing, and Forestry Nursery and Greenhouse Workers

Healthcare Practitioners and Technicians Audiologists and Speech Therapists

Healthcare Practitioners and Technicians Clinical and Counselling Psychologists

Healthcare Practitioners and Technicians Dentists and Associated Professions

Healthcare Practitioners and Technicians Dietitians and Nutritionists

Healthcare Practitioners and Technicians Environmental and Occupational Health and Hygiene Professionals

Healthcare Practitioners and Technicians Epidemiologists and Public Health Specialists

Healthcare Practitioners and Technicians Generalist Medical Practitioners

Healthcare Practitioners and Technicians Medical and Dental Prosthetic Technicians

Healthcare Practitioners and Technicians Medical,Pharmaceutical and Laboratory Technicians

Healthcare Practitioners and Technicians Midwifery Professionals

Healthcare Practitioners and Technicians Nursing Professionals

Healthcare Practitioners and Technicians Optometrists and Opticians

Healthcare Practitioners and Technicians Paramedical and Emergency Medical Technicians

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Healthcare Practitioners and Technicians Personal Care Workers in Health Services

Healthcare Practitioners and Technicians Pharmacists and Associated Professions

Healthcare Practitioners and Technicians Physical Therapists

Healthcare Practitioners and Technicians Psychiatrists

Healthcare Practitioners and Technicians Specialist Medical Practitioners

Healthcare Practitioners and Technicians Traditional and Complementary Medicine Professionals

Healthcare Practitioners and Technicians Veterinarians

Hospitality and Food Related Chefs and Cooks

Hospitality and Food Related Concierges and Hotel Desk Clerks

Hospitality and Food Related Food Preparation Assistants

Hospitality and Food Related Food Service Counter Attendants

Hospitality and Food Related Hotel and Restaurant Managers

Hospitality and Food Related Waiters and Bartenders

Hospitality and Food Related Event Managers

Installation and Maintenance Electronics and Telecommunications Installers and Repairers

Installation and Maintenance Home Appliance Installers and Repairers

Installation and Maintenance Mechanics and Machinery Repairers

Legal Administrative Law Judges, Adjudicators, and Hearing Officers

Legal Arbitrators, Mediators, and Conciliators

Legal Court Reporters

Legal Judges, Magistrate Judges, and Magistrates

Legal Judicial Law Clerks

Legal Lawyers

Legal Legal Secretaries

Legal Paralegals and Legal Assistants

Legal Title Examiners, Abstractors, and Searchers

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Management Business Services and Administration Managers

Management General and Operations Managers

Management Health and Education Services Managers

Management Legislators and Officials

Management Managing Directors and Chief Executives

Management Manufacturing, Mining, Construction, and Distribution Managers

Management Organisational Development Specialists

Management Production Managers in Agriculture, Forestry and Fisheries

Management Strategic Advisors

Management Product Managers

Management Project Managers

Management Relationship Managers

Manufacturing and Production Assembly and Factory Workers

Manufacturing and Production Chemical Processing Plant Operators

Manufacturing and Production Food Processing and Related Trades Workers

Manufacturing and Production Garment and Related Trades Workers

Manufacturing and Production Petroleum and Natural Gas Refining Plant Operators

Manufacturing and Production Power Production Plant Operators

Manufacturing and Production Printing and Related Trades Workers

Manufacturing and Production Sheet and Structural Metal Workers, Moulders and Welders

Natural Science Biologists and Geneticists

Natural Science Botanists, Zoologists and Related Professionals

Natural Science Chemists and Chemical Laboratory Scientists

Natural Science Environmental Protection Professionals

Natural Science Food Scientists and Technologists

Natural Science Geologists and Geophysicists

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Natural Science Materials Scientists

Natural Science Physicists and Astronomers

Natural Science Remote Sensing Scientists and Technologists

Office and Administrative Accounting, Bookkeeping and Payroll Clerks

Office and Administrative Administrative and Executive Secretaries

Office and Administrative Bank Tellers and Related Clerks

Office and Administrative Client Information and Customer Service Workers

Office and Administrative Data Entry Clerks

Office and Administrative Material-Recording and Stock-Keeping Clerks

Office and Administrative Postal Service Clerks

Office and Administrative Statistical, Finance and Insurance Clerks

Personal Care and Building Maintenance Building Caretakers and Housekeepers

Personal Care and Building Maintenance Childcare Workers

Personal Care and Building Maintenance Hairdressers, Beauticians and Related Workers

Personal Care and Building Maintenance Personal Care Aides

Personal Care and Building Maintenance Sports and Fitness Workers

Personal Care and Building Maintenance Vehicle, Window, Laundry and Other Hand Cleaning Workers

Sales Cashiers and Ticket Clerks

Sales

Door-To-Door Sales Workers, News and Street Vendors, and

Related Workers

Sales Real Estate Sales Agents

Sales Sales and Purchasing Agents and Brokers

Sales

Sales Representatives, Wholesale and Manufacturing, Technical

and Scientific Products

Sales Securities and Finance Dealers and Brokers

Sales Shop Salespersons

Sales Telemarketers

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Sales Business Development Professionals

Social Science Economists

Social Science Philosophers, Historians and Political Scientists

Social Science Social Psychologists

Social Science Social Science Research Assistants

Social Science Sociologists, Anthropologists and Related Professionals

Social Science Survey Researchers

Social Science Town and Traffic Planners

Transportation and Logistics Car, Van and Motorcycle Drivers

Transportation and Logistics Commercial Pilots

Transportation and Logistics Flight Attendants

Transportation and Logistics Heavy Truck and Bus Drivers

Transportation and Logistics Light Truck or Delivery Services Drivers

Transportation and Logistics Locomotive Engine Drivers and Related Workers

Transportation and Logistics Postal Service Mail Carriers

Transportation and Logistics Refuse Workers

Transportation and Logistics Sailors and Marine Cargo Workers

Transportation and Logistics Ship and Aircraft Controllers and Technicians

Transportation and Logistics Ship and Boat Captains

Transportation and Logistics Supply Chain and Logistics Specialists

Transportation and Logistics Transportation Attendants and Conductors

Transportation and Logistics Transportation Inspectors

Transportation and Logistics Autonomous and Electric Vehicle Specialists

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Country

Afghanistan Dominican Republic Lesotho Qatar

Albania Ecuador Liberia Romania

Algeria Egypt Libya Russian Federation

Angola El Salvador Lithuania Rwanda

Argentina Equatorial Guinea Luxembourg Saudi Arabia

Armenia Eritrea North Macedonia Senegal

Australia Estonia Madagascar Serbia

Austria Ethiopia Malawi Sierra Leone

Azerbaijan Finland Malaysia Singapore

Bahrain France Mali Slovak Republic

Bangladesh Gabon Malta Slovenia

Belarus Gambia Mauritania Somalia

Belgium Georgia Mauritius South Africa

Benin Germany Mexico Spain

Bhutan Ghana Moldova Sri Lanka

Bolivia Greece Mongolia Sudan

Bosnia and Herzegovina

Guatemala Montenegro Eswatini

Botswana Guinea Morocco Sweden

Brazil Guinea Bissau Mozambique Switzerland

Brunei Darussalam Haiti Myanmar Syria

Bulgaria Honduras Namibia Tajikistan

Burkina Faso Hungary Nepal Tanzania

Burundi Iceland Netherlands Thailand

Cambodia India New Zealand Togo

Cameroon Indonesia Nicaragua Tunisia

Canada Iran Niger Turkey

Cape Verde Iraq Nigeria Turkmenistan

Central African Republic

Ireland Norway Uganda

Chad Israel Oman Ukraine

Chile Italy Pakistan UAE

China Jamaica Panama United Kingdom

Colombia Japan Papua New Guinea

United States

Congo Dem Rep Jordan Paraguay Uruguay

Costa Rica Kazakhstan Peru Uzbekistan

Côte d'Ivoire Kenya Philippines Venezuela

Croatia Korea Poland Vietnam

Cuba Kuwait Portugal Yemen

Cyprus Kyrgyz Republic Zambia

Czech Republic Lao PDR Zimbabwe

Denmark Latvia

Djibouti Lebanon

future of jobs survey 2020 · eastern europe (2) central asia (3) ... power storage and generation...

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