future of the hr profession
TRANSCRIPT
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Future of HR Profession
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Agenda
Paradigm shifts in business scenario HR Research – Global Role of HR Competencies needed
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Paradigm Shift in Business Scenario
Competition is Global Competencies are Global Technology and Finance
will become lesser Issues Speed gives competitive
advantage Global Outsourcing
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Business Scenario
Fast changes in structures Management Technology is
within the reach of every one
Knowledge improvements are high
Intelligent Work Force Growing Customer
Expectations Brands will disappear
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Paradigm Shift
New Business Models will emerge
Implementation speed becomes critical
Product Innovations will increase
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HR Research
In seventy work teams across diverse industries the members who sat in meetings shared their moods either good or bad within two hours
Moods influence tremendously the work out put of the groups
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Future of HR
Percentage of time people feel positive emotions at work place determines the likelihood of their stay
Cheerfulness and Warmth spreads most easily- Yale study
In Asian Cultures the reverse is true???
Research is needed
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HR Research
Every one percent increase in service climate results in a two percent increase in revenues
Each project Leader has his credibility quotient (CQ). Your CQ decides the effectiveness of your team.
How do you measure and enhance the CQ of our Project Leaders and Managers?
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HR Research
“At work do you have an opportunity to do what you what you do best every day ? “ is related to employee turn over and customer satisfaction (Gallup study of 198,000 employees)
Only 20% of employees in large organizations feel that their strengths are in play every day (Marcus Buckingham)
Most organizations operate at 20% capacity
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HR Research
Investment in employees ahs been found to be related to stock market performance of the firm
HR Quality Index was found to be related to financial and market performance of the firms
HR Practices and Employee attitudes were found to influence service levels and market performance of firms
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HR Research: Some questions
How is the interpersonal personal and group chemistry formed
How does it change? How does one make it
more productive? How do we reduce the
adjustment time of groups?
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HR Managers of Today: Results from Self Renewal workshop Monitoring Performance appraisals (100 hours) Manpower planning (200 hours) Recruitment (400 hours) Leave rules (60 hours) Legal requirements (registration etc.) (200 hours) Administration (400 hours)
Transportation Management Canteen Grievance handling
Finalizing company logo (70 hours)
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HR Managers of Today
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HR Managers of Today
Self development (200 hours) Implementing technology and KM (120 hours) Multiskiling (150 hours) Change agent (plan organize inputs to employees)
(70 hours) House magazine (100 hours) SAP implementation (300 hours) Reading Training catalogues (365 hours)
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HR Roles of Today
Industrial relations Administrative Personnel
Management and Policy Formulation
HRD Facilitation Change Management
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Future of HR
All the above will be outsourced
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HR Roles of Future
Business Partner Strategist (people focused competitive strategies) Business driver (new businesses and opportunities) Entrepreneur (financial, marketing, technology parameters,
cost controls, quality assurance) Change and OD Facilitator
Researcher Diagnostician Interventionist
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OD ACTIVITES
360-DEGREE FEEDBACK/APPRAISAL PROCESS
ASSESSMENT/DEVELOPMENT
CENTERS
ORGANIZATIONAL CLIMATE / EMPLOYEE
SATISFACTION SURVEYS
PERSONAL CONSULTANCY FOR THE CEO’S
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Research
Managerial and Team effectiveness
Spotting, utilizing and multiplying talent
CultureLeadership
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Some Future HR Roles
Business PartnerBusiness Partner
Researcher
Researcher
OD
Spe
cial
ist
OD
Spe
cial
ist
Systems Integrator
Systems Integrator
Strategist
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In Sum: Role of HR
Strategic Business Driver Generating Entrepreneurs and Enhancing
Entrepreneurship Employees as Entrepreneurs and Business Partners Knowledge Generators and Disseminators
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Role OF HR
Synergiser Team Builder Culture Builder Firms Performance
Manager No more Systems
Developer (Systems will be outsourced)
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Role of HR
Motivation and Retention becomes lesser issues
People Management will disappear
Line Managers and outsourced systems will manage
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Future HR Manager
Strategic Thinker Leader Entrepreneur Technological Familiarity Global Benchmarking Initiative Visionary All Rounder Researcher Behavior Systems
Creator
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Competencies Needed
Global Networking Technology Savvy Fast Changing Entrepreneurial
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HR Competencies for Future
Entrepreneurship Entrepreneurship Entrepreneurship
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Thank You
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Thank you