Future-ProofingLibrarySpaces

h7p://www.carsonblock.comlibrarylandtech@gmail.com

@CarsonBlock

LearntheessenCalsofmakingyourlibraryenvironmentfuture-friendly

AnInfopeopleWebinarWednesdayMay11,2016

OurPurpose

There'snoquesConofwhethertechnologyimpactsyourlibrary—thequesConis,howdoesitimpactyourlibrarynow,andhowwillitchangeinthefuture?Whatcanyoudoatyourlibrarytokeepup?

Howwillwedothis?

LearnapproachestoretrofiVng–including“DesignThinking”andProjectManagement

Hello!

•  WhoIam •  WhatIbelieve •  WhatIdo

Getreadytoengage

•  InteracCve(aspossible)!

•  CollaboraCve•  ConversaConal•  Safetoexplore•  TypequesConsinchatbox;wewilldiscussattheendofthepresentaCon

YourThoughtCollector

(Andyoucanuseyourworksheettoo!)

Poll:whoishere?•  PublicLibrarians•  SchoolLibrarians•  SpecialLibrarians•  AcademicLibrarians

Poll:whoishere?•  TinyLibraries•  SmallLibraries•  MediumLibraries•  LargeLibraries

Handout:SessionWorksheet

IntroducingMobileDevicesandDesignThinking

Let’sstartwithabuzz-killingacronym…

BYOD

Whataremobiledevices?

SomeImagesCourtesyofDemcoInteriors

Whataboutwearables?

ThisonetalksdirectlytotheInternet

Sodoesthisone…

TheInternetofThingsisherenow!

Whilethereareseveralkeythingswecandotomakeourlibraries

mobilefriendly….

Thisiswhatwewanttoavoid:

Photocredit:h7ps://www.flickr.com/photos/ishane/1082814771/sizes/m/in/photostream/

Wecandobe7er!

Howdowedobe7er?Let’sconsiderwhatalibraryis

today…

InsideOutsideOnline

Online

Inside

Outside

Formfollows

FuncCon*

*ideally:0)

DesignThinking

DesignThinking

Awayto“tackletheunknown”by:•  LearnfromPeople•  Findpa7erns•  DesignPrinciples•  MakeTangible•  IterateRelentlesslyh7p://upload.wikimedia.org/wikipedia/commons/f/fd/DesignThinking.ogv

DesignThinkingisatooltohelpuskeeppacewithanever-changing

world!

Discussion(feelfreetoshareinchatbox)

•  Howisyourlibrarylikethe“inside/outside/online”diagram?

•  HowmightyoualreadybeincorporaCngdesignthinkingintowhatyoudoeveryday?

InspiraConandAssessment

Likebeansandrice,breadandbu7er…

InspiraCon:what’spossibletoday&tomorrow?

InspiraCon:yourfriendsandcolleagues

InspiraCon:everywhere!Hint:getoutsideoftheechochamber…

AcCvity:Don’tforgettouseyourworksheettograbinspiraCon!

ServingMobileUsers:FirstThingsFirst

AssessingITInfrastructure

Havingaclearideaofthelibrary’scurrentcapacityandcapabiliCesalsocreatestheperfectplacetobuildfromifimprovementsareneeded.

ITConsideraCons

•  Capacityofbuildingpower

•  InternetconnecCons•  Localareanetworks•  Futureneeds

Thepowercircuitsservingthebuildingareoneofthefirstthingstolookat,especiallyforolderlibraries.

PowerCircuits•  Ispowerproperly

grounded?•  Arecurrentcircuits

adequateoroverloaded?•  Arethereenoughoutlets

(insideandoutsidethebuilding)?

•  ArethereanypowerissuessuchasfluctuaConsordimminglights?

Althoughmobiledevicesdonotrequirelargeamountsofpowerto

recharge,havinggoodpoweravailableisaprimeconsideraConwhenserving

theneedsofmobileusers.

Forlater,aneracCvity:Assessyourpower!

Thisismostlyhomework–butdoyouhaveanyobviouspowerproblems?

Mobiledevicesneedmorethanpower.

HowisyourInternetConnecCon?

Whatis“Broadband?”It’sFast!

Whatis“Broadband?”It’sFast!

•  Broadbandisthewordusedto,generallyspeaking,describehigh-speedtelecommunicaConsand,morespecifically,high-speedinternet.

•  InJanuarytheFCCdeterminedthatabroadbandconnecConisatleast25Mb/sec

Whyisbroadbanddesirable?AllthosedevicesarehungryforanetworkconnecCon–andtherearemoreandmoredevicesevery

day…

HowcanIchoosethebroadbandspeedformylibrary?

TwoKeyFactors:•  Whatisavailableinyourarea?(moreonthatinabit)

•  Whatcanyouafford?(anddon’tforgetE-Rate!)

EDGEFormulaCalculator:h7p://impact.ischool.uw.edu/calc.html

Howisspeedmeasured?(Andwhatdoyoumeanby“bigpipe”Internet?)

•  Bitspersecond(bps)-sloooooow

•  Kilobitspersecond(kbps)–dialupmodemspeed

•  Megabitspersecond(Mbps)–“Broadband”

•  Gigabitspersecond(Gbps)–Fast(thinktheGoogleFiberprojectsinKC,ProvoandAusCn).

HowcanIcheckmyspeed?h7p://www.speakeasy.net/speedtest/

h7p://www.speedtest.net/

Howmuchbandwidth(orspeed)doweneed?

Theanswerisalways“more.”

Whatis“Scalability,”andwhydoesitma7er?

WhataboutWiFi?

WhataboutWiFi?

WiFiaccesspointsservealimitednumberofusersatoneCme.

WhataboutWiFi?

Think“scalability”formobileusers--designforaWiFinetworkthatcaneasilygrowbysimplyaddinginexpensiveaccesspointsasdemandincreases.

MakingUserSpacesMobileFriendly

Pop-Quiz:Whichseatsarethemostpopularinyourlibrary?

Typicallytheseatsclosesttoapoweroutlet!

Remember—wewanttoavoidthis:

h7ps://www.flickr.com/photos/ishane/1082814771/sizes/m/in/photostream/

MakingUserSpacesMobileFriendly

MakingSpaces“devicefriendly”

PowertothePatrons!

Carson’sruleforremodelsornewconstrucCon:

“Anyspaceweprovideforapatrontosit,weshouldalsoprovidesafeandconvenientaccesstoapower

outlet.”

RetrofiVngpowersoluConsVisiblesurface-mountedpoweraccesspointsbuiltintodesks,tablesandotherfurnishings.

RetrofiVngpowersoluCons

Thelowlypowerstrip–whenselectedormodifiedtomatchtheaestheCcsandmountedcorrectly--canbeaninexpensiveapproach.

USBPower

ChargingLockers

GeneralComfort

DesignorientaCon:thinklikeamobileuser.Arewedesigningormodifyingourspaceswithpatroncomfortandconvenienceinmind,orjusttryingtofitthemostpeopleinthesmallestspacepossible?

SoloCompuCngSpaces:placesforsolitarywork

•  SolocompuCngspaces–placesforpatron“stuff”–  Books,purses,backpacks,foodanddrink(ifyouallow),etc.

–  Patronshavetheirownmobiledevices!(spaceandpower)

ThisisalsoasolocompuCngarea

SoloCompuCngSpaces:Ideas•  Loungechairswithswivel

tabletarmsorportablepull-uptablesareniceopCons.

•  SmallportabletablesarebecomingthepreferredopConsinceuserscanadjustthetablelocaContomeettheirneeds,unlikeswivelalternaCvesthata7achdirectlytothechair.

CollaboraCveCompuCngSpaces

Let’smoveawayfromthiswhenwecan:

CollaboraCveCompuCngSpaces:Ideas

•  Largesurfaceareasforpersonalandshared“stuff”

•  Patronshavetheirownmobiledevices!(spaceandpower)

CollaboraCveCompuCngSpaces:MeeCngRooms

Privatemee<ngroomsattheUniversityofIowalibrary

CollaboraCveCompuCngSpaces:MeeCngRooms

CollaboraCveCompuCngSpaces:MeeCngRooms

Mee<ngroomsattheUniversityofIowalibrary—connec<onplate

CollaboraCveCompuCngSpaces:MeeCngRooms

Mee<ngroomsattheUniversityofIowalibrary—digitalroomreserva<on

Homework/commentstoday:whatneedshaveyouobserved

fromusersofmobiletechnologyinyourlibrary?

Homework/commentsfortoday:Howmightyouaddressthose

needsinyourlibrary?

Whatifyou’remaxed-out?Whatifyoucan’tbuild?

InspiraConfromSchools:TransiContotheLearning

Commons

Re-assessandRe-use

Assessment–challengesandopportuniCes

Assessment(differentperspecCves)

•  Staff•  Patrons/Students•  Others

Assessdifferentthings

•  Tech•  Power•  PhysicalSpaces•  Workflow•  Others

AssessmentCriteria•  Whodoesthisserve(manyorfew,well-served

alreadyorunder-served)?•  Howisitstaffed?(areanytrade-offsinstaffCme/

effortworthwhile?)•  Isiteasytouseorlearnforstaffandcustomers?•  Advanced:WhatistheTotalCostofOwnership

(TCO)?•  Advanced:WhatistheReturnonInvestment

(ROI)?

ApproachingFunding

•  Bedeliberate•  Useadesignprocess•  IdenCfytheprimaryobjecCve

ApproachingStaffing

•  Regularaccess•  Learning•  SharingopportuniCes

TakeHomeAcCvity:VisionforYourLibrary

Resources:People,Places,Things

Resources:Energy,GoodWill,SCck-to-it-iveness

AcCvity:GeVngitdone!Workingthrough

amini-projectplan

Mini-ProjectPlan•  Vision/Impact•  AmainobjecCve(justonefortoday)•  Asetoftasks•  ACmelineoradeadline•  Whatyouneedtogetthejobdone

–  Time– Money– DonaConsorgrants

•  Howdoweknowwe’vebeensuccessful(hint:didweaccomplishtheobjecCve?

Vision/Impact

•  Whatisyourbigpicture?

AmainGoal(justfortoday)

•  Describewhatyouintendtoaccomplish(SMARTly)

SMARTGoals

Asetoftasks:

•  HowwillyouaccomplishyourGoal?

ACmelineordeadline:

•  Howlongwiththistake–orwhenshoulditbecompleted?

Whatdoyouneedtogetthejobdone?•  Time•  Money•  DonaConsorgrants•  Other

Howdoweknowwe’vebeensuccessful?•  Hint:didweaccomplishtheobjecCve?

Areyoudone?Hint:You’reneverdone!:0)

What’sNext?

•  Goingforward,oneofthegreatestemergingtechnologyneeds--andonethatappliestoallareasofthelibrary--iscomingfromthefurtherevoluConof"BYOD"(BringYourOwnDevice)wherepatronsandstaffbringtheirownequipmenttousewiththelibrary'swirelessaccess.Today,BYODgenerallyreferstolaptopcomputers,tablets,eReadersandothersimilardevices.Butthosearejustthebeginning.

TheInternetofThingsisherenow!

QuesCons?

ThankYou!

@CarsonBlockwww.carsonblock.com

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