future trends of the cio - sfsu cio development program 2014

FUTURE TRENDS OF THE CIO

May 19, 2014

Stuart AppleyCIO, SVPShorenstein

04/10/2023 2014 SFSU CIO Development Program 2

STUART APPLEYBIO / CONTACT INFO

• CIO at Shorenstein – 7 years. National Investment Fund Manager, investing in Commercial Real Estate. Own, operate and manage buildings we invest in.

• 25 years experience in IT. Previous experience as CIO at a global VC. Previous experience at mutual fund, bank, and loan processing software firm.

• Strong supporter of cloud. Implemented a “cloud first” approach at Shorenstein. Expect to have 70% of apps cloud based later this year, with futurel goal of having 90% apps and no internal data center.

[email protected] @sappley


FUTURE TRENDS OF THE CIO

1. How today’s CIO role has evolved – Key themes

2. Technology trends driving the future

3. What the future CIO looks like


HOW TODAY’S CIO ROLE HAS EVOLVED

KEY THEMES


IT Still Matters

• Nicholas Carr's IT Doesn’t Matter article, written in

2003, but almost truer today. Commoditization of

IT was theme, and that theme (cloud) has played

out exactly in the data center.

• IT actually matters even more than before, but

differently


KEY THEMES



KEY THEMES CHANGING NOW

• Previously, looking to maximize efficiency – now growth/revenue?

• Been strong focus – still important, but maybe notch down?

Process

• Different approach – more focus on enabling architecture for future changes.

• Bottom up approach

Building a Foundation

• Used to articulate how IT strategy “supports” business• Focus should be on supporting vs. new products, driving

growth / revenue / enablement

Aligning with the Business



KEY THEMES THAT ARE CHANGING

• Needed customized apps to conform to customized processes. More process standardization?

• Rogue IT was a bad term when impact broader – Focus now on enablement

On-Prem Application and Services

• Important, particularly for the “highway”, but other rigidity can prevent agility

• BYOD challenges

IT Standardization


SKILLS REQUIRED TODAY

Broad Understanding of

Business Processes

Relationship Building Communication

Promoting Accountability Inspiring Others


TRENDS CHANGING ROLE

Technology Pervasive in Today’s Society



Digital World

CloudConsumerizaton of IT

Customer Experience



Mobile

“Work is not a place, but a thing you do”



Analytics Social

IOT


SKILLS NEEDED IN FUTURE

Business depth vs. breadth Evangelist for innovation and agility Business enabler – Focus on what’s core and strategic Entrepreneurial Quick understanding of emerging technologies Dynamic planner vs. routine Conductor vs. builder Consultant Soft skills Making the complex seem simple Social Contract Negotiations


40%

15%5%

5%

5%

5%

5%

5%

5%

5%5%

Survey on Future IT Head Titles

CIO

Doesn't matter

CEO

Systems service supplier

IT Controller

Chief Information Technology Officer

GM of strategic resources

Chief of cloud

Chief Managed Services Officer

Business informatics Officer

Chief Enabler

CIO OF THE FUTURE - WHAT’S IN A TITLE


CIO OF THE FUTURE - WHAT’S IN A TITLE?

Chief Innovation Officer

Chief Digital Officer

Chief Experience Officer

Chief Cloud Officer

Chief Integration Officer

Chief Security Officer

Chief Risk Officer

Chief Solutions Officer

Chief Data Officer

Chief Collaboration Officer

Chief Social Media Officer

VP Internet of Things

Chief Privacy Officer

Chief Information Technology Officer

Chief Intelligence Officer

Chief Intelligence Officer


FOUR PERSONAS OF NEXT GEN CIO?

* R “Ray” Wang, Constellation Research, 2011


HOW DEVELOP SKILLS?

1. Understand strengths and weaknesses in the various areas

mentioned.

2. Today is a big step – passion for learning & development

3. Understand technology trends and how they can help business.

4. Understand and focus on what differentiates your company.

(Don’t focus on commodity technology that is not truly part of

your companies strategy)

5. Work in a business unit.

6. Social - Build your network and keep learning (and giving)


HURDLES TO CIO OF THE FUTURE

Recent survey found that 44% of CIO’s WANT innovation

to be first priority, yet 44% had cost reduction listed as

#1 priority.*

What are the hurdles?

* Constellation Research, Inc. 2014 CIO Survey


HURDLES TO CIO OF THE FUTURE

1. Company Culture

2. Business Spend away from CIO

3. Fixing legacy cost issues that will then enable innovative

projects and spend

4. Increase in Non-IT executives not understanding their

role in IT projects.


CONTACT INFO

[email protected]

@Sappley

https://linkedin.com/in/stuartappley

http://BizznessCIO.com

https://linkedin.com/in/stuartappley

http://bizznesscio.com/