g-166 lead auditor course workshop-audit team leader module...

Global-Mark P/L Learn and Practice

Management Document G-166 Title: Lead Auditor – Audit Team leader Module

Type of Document: Program Information Brochure

This document is external

© 2013 Global-Mark Pty Ltd – RTO ID: 40501 Rev10 of 7

Document Information and Revision History

Document Number G-166

Original Author(s) Herve Michoux

Current Revision Author(s) Shamnika Karki

Revision History

Revision Date Author(s) Notes

1 01/07/2012 Herve Michoux Original Release

2 27/08/2012 Vanessa Mostyn Updated Assessment Method, group size limits, fees and course outcomes

3 04/10/2013 Jodie Jordan New Template

4 05/02/2014 Meilyn Michoux RABQSA to Exemplar Global

5 22/04/2014 Maria Michoux Updated fees & Assessment method

6 20/02/2015 Jackie Pritchard Updated footer to include RTO ID as per ASQA gap analysis

7 29/10/2015 Maria Michoux Updated BSB codes and class sizes

8 27/09/2016 Shamnika Karki Removed word RABQSA

9 01/09/2017 Shamnika Karki Added unit title next to unit code

10 25/11/19 Shamnika Karki Updated fees and delivery information and simulation audit


Table of Contents

1 Why do we have this document .................................................................................. 42 Overview ............................................................................................................. 43 Course outcome ..................................................................................................... 54 Prerequisites ......................................................................................................... 55 Course delivery ...................................................................................................... 56 Course fees ........................................................................................................... 67 Assessment method ................................................................................................ 68 Simulation audit ..................................................................................................... 69 Additional support .................................................................................................. 710 Bookings, cancellations and more information .............................................................. 7


1 WHY DO WE HAVE THIS DOCUMENT This document describes the educational workshop offered by Global-Mark Pty Ltd to clients seeking auditing skills, in order to run internal or supply management audit programs. This document is subject to change without notice. The latest version is on our web site: www.Global-Mark.com.au.

2 OVERVIEW Whilst the need to undertake audits, internally or externally is will understood, when an audit is of significance there is a need to have one member of the team, lead the audit.

There are a number of specific attributes and skills required to undertake this role.

This course covers the following module:

� Audit Team Leader: 1 day (Exemplar Global-TL and NRT BSBAUD501 – Initial a quality audit, BSBAUD503 – Lead a quality audit, BSBAUD504 – Report on a quality audit, and BSBWOR502 Lead and manage team effectiveness)

Typically this module is completed as part of the Lead Auditor Course; however it can be done as a standalone as long the previous modules have been completed.

The course is intensive and there are a lot of role-plays, and some work to be done in your workplace.

The course is competency based so there are a number of formal assessments being used.

The course meets the requirements of the Exemplar Global Lead Auditor competency standards, being an entry requirement for certification of individuals as auditors (various levels).

You also need to understand the structure and framework of an audit program; from preparation, and resourcing to closing and monitoring performance.

Program summary card

Issue Program rules/comments

Relevant compliance standard (s)

ISO9001, ISO14001, AS/NZS4801 and other Management Systems standards or specification

Target audience Any organisation

Global-Mark output document

Certificate of Attainment (Exemplar Global units)

Statement of Attainment in

BSBAUD501 - Initiate a quality audit

BSBAUD503 - Lead a quality audit

BSBAUD504 - Report on a quality audit

BSBWOR502 – Lead and manage team effectiveness

Other Global-Mark output document

Workshop notes, handouts, and exercises

Certificate validity NA

Who should attend Systems, Compliance, Risk Managers, or Auditors. Typically important for organisations or individual involved in supply chain audits or 2nd party audits.

How many people per firm should attend

Generally 1 or 2 should be sufficient, however large firms may prefer to run an in-house workshop for their supervisors and managers

What material should I bring to the course

Nil needed

Workshop pre-requisites

GM Courses - Auditing Skills and Understanding Management Systems (QM, EM or OHS)

Other details

Course assessment required?

Yes

Real trial event (under supervision) is included in the course

No

Group size limits 12

Course duration 1 day plus external course work

Delivery Mode face-to-face

Simulation Audit Available (optional)


You will also understand and learn the issues associated with leading audits, organizing and managing a team, reaching conclusions as a team, and presenting the team’s agreed conclusions

3 COURSE OUTCOME At the completion of this course you will have:

� An understanding of the role, responsibilities and authorities of the team leader

� The ability to lead a team in the various roles associated with an audit

� The ability to manage and direct other team members (as a Team Leader) and provide feedback on their performance

� The ability to chair, organize and control the team during the audit, but also after the audit, when each member’s findings need to be agreed as conclusions and presented to the Auditee.

� Have conducted a minimum of 3 quality mock audits as Audit Team Leader

4 PREREQUISITES You need to have completed the either of the following:

� Understanding Management Systems based on ISO9001: 1 day (Exemplar Global-QM)

� Understanding OHS Management Systems: 1 day (Exemplar Global-OH)

� Understanding Management Systems based on ISO14001: 1 day (Exemplar Global-EM)

and completed:

� Auditing Skills: 2 days (Exemplar Global-AU and NRT BSBRSK501 – Manage Risk and BSBAUD402 – Participate in a quality audit)

It is required that these courses have been completed in the last 5 years and there is a need to present evidence of having obtained the competencies.

5 COURSE DELIVERY The courses are scheduled regularly as public courses; please refer to our current Training Calendar.

Alternatively this course can be run in-house: this provides organisations and managers the opportunity to adapt the questions (and to an extent the exercises) to their conditions and needs. Global-Mark cannot provide any specific advice, but will answer questions based on its experience and knowledge of the requirements.


6 COURSE FEES In-house Course (1 Day format)

The workshop can be run in-house for a fee of $4,000 (GST exempt) up to 12 attendees

If we are required to provide a Lead Auditor to observe the external assessment, an additional fee of $1000+GST per day will be charged. A maximum of 6 attendees can be observed per day.

To run the course we will need:

� A training room (U-shape set up is less formal)

� Whiteboard

� Projector screen

Public Courses (1 Day format)

The workshop fees, which are payable in advance of the course, are:

� Single participant: $800 GST exempt

� 2 or more participants: 10% Discount

Typically the courses are run from 9:00am to 4:30pm, with 15 minute breaks at 10:30am for Morning Tea, and 2:30pm for Afternoon Tea. A 40-minute lunch break has also been planned.

7 ASSESSMENT METHOD The assessment methods will include, student manual assessment based on written questions and worked examples, assessor and peer observations of role plays plus a post course 3rd party observation report that must be completed by a Qualified Lead Auditor or someone with Diploma of Quality Auditing (who has participated as an audit team member of the workplace audit) along with supporting workplace audit documents (audit plan, audit report, corrective action reports).

The assessment sections are clearly marked in the workbooks and students will be notified during the class.

8 SIMULATION AUDIT For those who are unable to find a Qualified Lead Auditor or someone with Diploma of Quality Auditing qualification to observe them at their workplace (to complete the external assessment) can attend one of our simulation audit sessions. It will be a half-day, face-to-face assessment where students will be required to conduct a simulation audit.

It means students will have a choice to either complete the external assessment at their workplace or complete the simulation audit. A fee of $300 + GST will be charged if the student chooses to attend the simulation audit. A booking has to be made by filling the appropriate box in the student enrolment form if you wish go ahead with the simulation audit.


9 ADDITIONAL SUPPORT Students are encouraged to notify Learning Solutions of any language, literacy and numeracy skills support requirement and disability support requirements during the application process so that any reasonable adjustments can be made.

Our presenters remain available for up to 6 weeks after the course, by email or telephone.

10 BOOKINGS, CANCELLATIONS AND MORE INFORMATION To make a booking please complete a Student Enrolment Form and return it to our office by email.

Our cancellation policy can be found on the student enrolment form.

For more information please contact us on: [email protected].

End of document

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