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TBR T E C H N O L O G Y B U S IN E SS R E SE A R C H , IN C. TBR’s Computing Business Quarterly SM Research Highlights and Outlook Technology Business Research (TBR) Quarterly Webinar Series April 11, 2013

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The TBR Computing research team recorded a webinar on April 11, 2013, recapping vendor performance and trends as reported in TBR's 4Q12 Devices Benchmark. This deck was used in that presentation. Analyst Jack Narcotta and Executive Analyst Ezra Gottheil shared their perspectives on the latest results and provided webinar attendees with additional insight into the performance and future of the devices market. They then fielded questions from the audience related to this research. Discussion topics included: •What go-to-market strategies and product portfolios are being utilized to create opportunities and displace rivals in the post-PC era? •Which vendors are leading the charge towards a four-screen consumer strategy, and why? •Which companies are lagging behind their competition, and why? For more information visit www.tbri.com

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Page 1: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

TECHNOLOGY BUSINESS RESEARCH, INC.

TBR’s Computing Business QuarterlySM

Research Highlights and OutlookTechnology Business Research (TBR) Quarterly Webinar Series

April 11, 2013

Page 2: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

2 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

Computing Business Quarterly Research Highlights and Outlook: Webinar PresenterJack NarcottaAnalyst – Computing Business Quarterly (CBQ)

Mobile Ecosystems (Android, iOS, Windows, BlackBerry) PCs Tablets Smartphones Thick/Thin/Zero Clients

Twitter: @JackN_TBREmail: [email protected]

Ezra Gottheil

Executive Analyst - Computing Business Quarterly (CBQ)

PCs

Tablets

Social Media

Twitter: @egottheil

Email : [email protected]

Page 3: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

3 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

Computing Devices Landscape 4Q12 and 2013 Outlook The PC isn’t dead, but it needs to evolve Tablets are an important influencer Mobility, not just smartphones, is dictating

success

CBQ Research Highlights and Outlook: Agenda

Desktop PCs

Tablets

Smartphones

Notebook PCs

TBR’s Devices Benchmark provides analysis and insight into the strategies and influence of leading PC and mobile device makers

Page 4: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

4 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

Companies with wider stables of devices that embrace or focus on mobile technology are better positioned to adapt to change.

Alternative operating systems provide new paths to revenue and new customers for PC vendors.

Aggressive PC vendors will fill ecosystems with innovative products to succeed against mobile and tablet rivals

CBQ 4Q12 Research Highlights and 2013 Outlook

Computing Devices Vendor Trends for 2013

PCs remain essential, powerful tools but are being used less. PC-centric vendors need to change their strategies from insulate

to innovate.

Tablets are exerting a tremendous amount of influence in enterprise computing.

Business software compatibility and security controls are paramount, something Android and iOS tablets have yet to offer.IMAGE SOURCE: WIKIPEDIA

IMAGE SOURCE: HP.COM

IMAGE SOURCE: GIZMODO.COM

IMAGE SOURCE: NEOWIN.NET

Page 5: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

5 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

Smartphone vendors Samsung and Apple control the devices marketplace, leaving other vendors scrambling for stability

CBQ 4Q12 Research Highlights and Outlook: The Devices Landscape

Smartphones own – and will continue to own – the lion’s share of revenue and profits PC revenue and profits are shrinking; larger Windows OEMs are well-protected against

competition from smaller rivals

$-

$20,000,000

$40,000,000

$60,000,000

$80,000,000

$100,000,000

$120,000,000

4Q11 1Q12 2Q12 3Q12 4Q12

In T

hous

ands

USD

Calendar Quarter

DEVICE ECOSYSTEM REVENUE POOL TBR

SOURCE: TBR DEVICES ECOSYSTEM STUDY FOR MICROSOFT

$-

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

4Q11 1Q12 2Q12 3Q12 4Q12

In T

hous

ands

USD

Calendar Quarter

DEVICE ECOSYSTEM PROFIT POOL

Smartphone

Tablet

Desktop

Notebook

SOURCE: TBR DEVICES ECOSYSTEM STUDY FOR MICROSOFT

TBR

Page 6: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

6 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

Chromebooks provide PC-centric vendors the opportunity to re-establish themselves in cloud- and mobile-computing.

Consumers will slowly embrace Windows 8 throughout the year, while businesses will continue to delay purchases through 2H13.

CBQ 4Q12 Research Highlights and 2013 Outlook - PC

PC Vendor Trends for 2013

PCs remain the hub of computing activities, but Windows 8 is hindering purchases of secondary and tertiary devices.

The emergence of Chrome OS-powered Chromebooks will provide an opportunity to remedy struggling consumer PC businesses.

Chromebooks’ revenue impact will be limited through 1H13, but PC vendors will use them as an entry point into their portfolio.

Much like traditional PC vendors, Chromebook vendors will integrate software and services as differentiators.

PC vendors are expanding beyond Windows into Google’s ecosystem to create revenue streams for their struggling consumer PC businesses

IMAGE SOURCE: DVICE.COM

IMAGE SOURCE: SAMSUNG.COM

IMAGE SOURCE: HP.COM

Page 7: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

7 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

CBQ 4Q12 Research Highlights: Key Trends - PC

Mobile-centric device vendors with established footholds in emerging markets will retain leadership positions

PC vendors post positive gross margins, but the pool of profit is shrinking

Page 8: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

8 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

Windows 8 tablets, such as the Pro, aim to bridge the gap between consumer and commercial usage models.

The unified OS experience across PC, tablet and smartphones will streamline enterprise deployments of Windows 8.

CBQ 4Q12 Research Highlights and 2013 Outlook - Tablets

Tablet Vendor Trends for 2013

Samsung’s SAFE and KNOX security initiatives are threats to Windows 8 tablets.

Apple’s iPads are a fixture in 94% of the Fortune 500.

Windows 8 tablets will open the enterprise tablet market for PC vendors, but Android and iOS tablets have already established beachheads

Enterprise tablet computing remains in flux, a stark contrast to consumer markets.

Commercial entities continue to weigh the benefits of allowing consumer-grade devices into their networks.

IMAGE SOURCE: SAMSUNG.COM

IMAGE SOURCE: MICROSOFT.COM

IMAGE SOURCE: TECHTARGET.COM

Page 9: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

9 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

CBQ 4Q12 Research Highlights: Key Trends - Tablets

Smaller, lower-cost Android tablets are eroding Apple’s market share, but the company’s devices remain the gold standard for profits

Android tablets are poised to overtake Apple’s iPads in 2013 as users evaluate Windows 8

Page 10: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

10 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

CBQ 4Q12 Research Highlights and 2013 Outlook - Smartphones

Android OEMs remain on the offensive, driving down pricing to fuel market dominance

Android smartphone OEMs are targeting feature phone customers bases in emerging markets to drive growth.

In 2016 smartphones will outnumber feature phones 2-to-1.

To position for growth in emerging economies, dominant smartphone vendors leverage their heft in developed markets

Windows Phone is gaining traction, but is struggling to rise above a flood of lower-cost alternatives from Android OEMs.

HTC, Nokia, Motorola and RIM are vulnerable.IMAGE SOURCES: RIM, NOKIA

Android OEMs will design products specifically intended to attack Nokia and RIM (BlackBerry) in China and India.

Samsung’s Rex smartphone-like feature phones are $75 and appeal to users seeking to upgrade from less-capable devices.

IMAGE SOURCE: GEEK.COM

IMAGE SOURCE: FINANCE.YAHOO.COM

Page 11: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

11 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

Demand for smartphones from Chinese consumers is fueling torrid market share growth but hindering profitability of smaller Android OEMs

CBQ 4Q12 Research Highlights: Key Trends - Smartphones

Mobile vendors with a broad product portfolio are well-positioned in emerging markets

Page 12: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

12 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

Companies with wider stables of devices that embrace or focus on mobile technology are better positioned to adapt to change.

Alternative operating systems provide new paths to revenue and new customers for PC vendors.

Aggressive PC vendors will fill ecosystems with innovative products to counter mobile and tablet rivals

CBQ 4Q12 Research Highlights and 2013 Outlook

Computing Devices Vendor Trends for 2013

PCs remain essential, powerful tools but are being used less. PC-centric vendors need to change their strategies from insulate

to innovate.

Tablets are exerting a tremendous amount of influence in enterprise computing.

Business software compatibility and security controls are paramount, something Android and iOS tablets have yet to offer.IMAGE SOURCE: WIKIPEDIA

IMAGE SOURCE: HP.COM

IMAGE SOURCE: GIZMODO.COM

IMAGE SOURCE: NEOWIN.NET

Page 13: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

13 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

How handset vendors are leveraging the feature phone market to build brand awareness and a customer base for smartphone sales

Understanding how emerging markets will drive handset development and go-to-market strategies

New form factors and evolving usage patterns are disrupting the PC landscape, creating growth opportunities for device vendors in 2013

CBQ 1Q13 Research Highlights

Computing Devices Focus Areas for 1Q13

The emergence of simple, low-cost cloud-connected devices How Windows 8 will counter the consumerization of the

enterprise

Analyze vendors’ approach to the low-cost tablet space and the convergence of tablets with large-screen smartphones

Determine how Windows RT and x86-based Windows 8 tablets will be successfulIMAGE SOURCE: HOUSELTECH.COM

IMAGE SOURCE: FORBES.COM

IMAGE SOURCE: BETANEWS.COM

Page 14: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

14 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

For additional information, please contact:

John Spooner James McIlroyDirector, Computing Practice Vice President of [email protected] [email protected]

Jack NarcottaAnalyst – Computing Group

Twitter: @JackN_TBREmail: [email protected]

Technology Business Research, Inc.Hampton, N.H.Twitter: @TBRIncSlideShare: www.slideshare.net/tbr_market_insightYouTube: www.youtube.com/user/TBRIChannelLinkedIn: www.linkedin.com/company/technology-business-research

CBQ Quarterly Research Highlights and Outlook: Q & A

Questions?Ezra Gottheil

Executive Analyst - Computing Group

Twitter: @egottheil

Email : [email protected]

Page 15: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

15 TBR Quarterly Webinar Series | 4.11.13 | www.tbri.com | ©2013 Technology Business Research, Inc.

Thank You

CBQ 4Q12 Research Highlights and 2013 Outlook

Page 16: Gaining a foothold in the shifting sands of the devices marketplace - Insights from TBR’s 4Q12 Devices Benchmark

TBR

TECHNOLOGY BUSINESS RESEARCH, INC.

About TBR

Technology Business Research (TBR) is a leading independent technology market research and consulting firm specializing in the business and financial analyses of hardware, software, networking equipment, wireless, portal and professional services vendors.

Serving a global clientele, TBR provides timely and accurate market research and business intelligence in formats that are tailored to clients’ needs. Our analysts are available to further address client-specific issues or information needs on an inquiry or proprietary consulting basis.

TBR has been empowering corporate decision makers since 1996.

To learn how our analysts can address your unique business needs, please visit our website or contact us today.

Contact Us

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This report is based on information made available to the public by the vendor and other public sources. No representation is made that this information is accurate or complete. Technology Business Research will not be held liable or responsible for any decisions that are made based on this information. The information contained in this report and all other TBR products is not and should not be construed to be investment advice. TBR does not make any recommendations or provide any advice regarding the value, purchase, sale or retention of securities. This report is copyright-protected and supplied for the sole use of the recipient. Contact Technology Business Research, Inc. for permission to reproduce.