Gaining Buy-in and Building Harmony

Moderator: Tom Tropp, Corporate Vice President, Ethics and Sustainability, Arthur J. Gallagher & Co.

Bev Dribin, Vice President, Public Affairs, Aramark

Laura Gallagher, Director, Corporate Philanthropy, AIG

Phyllis A. James, Executive Vice President, Special Counsel-Litigation, Chief Diversity Officer, MGM Resorts International

Nora Moreno Cargie, Vice President, Corporate Citizenship, Tufts Health Plan; President, Tufts Health Plan Foundation

Corporate Responsibility Framework

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PILLARS OF CORPORATE RESPONSIBILITY

FOOD ENVIRONMENT

Enable and empower quality and healthy lifestyle choices.

Target Areas Health and Wellness Food Safety Menu Transparency

Minimize our impact on the planet.

Repeatable

BusinessModelCompetitive

Differentiators

IndustryLeadershi

p

Sustainable

Solutions

Enterprise

Consistency

ENRICH AND

NOURISH LIVES PEOPLE COMMUNIT

YCreate a highly engageddiverse workforce andinclusive workplace.Target Areas Wages & Benefits Training & Development Diversity & Inclusion Health & Safety

Provide opportunities for successful andhealthy lives.

Target Areas Responsible Sourcing Waste Minimization Efficient Operations Transportation Management

Target Areas Aramark Building Community Strategic Philanthropy Employee Engagement

Business Value of Sustainability

Stakeholder Engagement Approach

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Sustainable Sourcing Council (enterprise-wide)

Subject Matter Expertise Network (internal and external)

Sustainable Sourcing Advisory Panel (external, multi-sector)

Industry and NGO Engagement (partnerships and memberships)

Responsible Sourcing Strategy

HIGHLY CONFIDENTIAL – DO NOT COPY

Gaining Buy-In and Building Harmony

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HIGHLY CONFIDENTIAL – DO NOT COPY

In the past year, I have performed community volunteer work on my own or sponsored by a community organization.

In the past year, I have performed community volunteer work sponsored by my company with co-workers. My company makes significant contributions to the well-being of and supports me in giving back to the

community. How important is it to you to work for a company that you feel is a good corporate citizen? How aware are you of the company’s corporate giving efforts? Please select the option that best describes your perception of [company name] community support [Choose

one response]:– I am very proud to belong to a company as involved in the community as ours is– I appreciate the company’s involvement in the community– I don’t have strong feelings either way about the company’s community involvement– I think the company should provide less support to community organizations in the future– I don’t think the company should support any community organizations with funding or volunteerism

Collecting and using data to gain buy-in and build harmonySample survey questions

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CSR: A DYNAMIC CHAIN OF CONTINUOUS COMMUNICATION

Management

Front-Line Employees

CEO&

Senior Leadership

Annual CSR ReportCSR NewsletterMGMTHINKNew Employee OrientationCSR CouncilsMGM Resorts Foundation EventsMy Green Advantage#MGMCares

Chairman’s Town HallChairman’s BlogSenior Leadership MeetingsSpecial Board CSR Committee MeetingsDiversity Champion Workshop Annual Strategic PlansAnnual Bonus GoalsDaily Company NewsletterQuarterly Management MeetingsEmployee Network GroupsDaily Pre-shift Team Updates

Back of House Posters

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Don’t Stop Believing

Shared Value Leads to Competitive

Advantage By using Corporate

Citizenship and Foundation assets to identify social

problems that intersect with the business, Tufts Health Plan can create solutions with measurable business

value. This will differentiate Tufts Health Plan as an

innovator committed to the health of communities where we do business.

Superior Business/People

ReturnsGreater Impact

*Partnering on issues that are relevant to our

business will lead to positive impact and

deeper relationships with community, employees, customers and members

*Responsive investments in our communities align for greater business and

social returns

Winning Proposition

Aligned/leveraged resources will achieve transformational results.This will occur through collaborations, public/private partnerships, and authentic engagement on community issues and outcomes internally and externally.