Gamify NPS and achieve highercustomer satisfaction

Using online and web tools fromDronaMobile

JANUARY 2013

Excel Sheets

To compute the NPSleader on a daily

basis?

To communicate updates toall agents where

they stand?

Are you communicating NPS to agents?

Emails

and

Checking results & making sureall agents are submitting

numbers during a contests, eatsup a lot of my time

- At a leading FMCG company

Are your Process Managers saying something similar?

2.0 way of making your NPS moreinteresting & competitive

INTRODUCING

Create your own app to gamify your NPS

Empower agents to submit numbers &see their ranking live on the leaderboard.

Make your leaderboard announcement exciting & inspiring

vs

That thing This thing

Eliminate time delay of knowingthe current top agentInspire agents to do more as theyknow where they stand in realtime

Make your agents competitive with live leaderboard

Floor manager - leading BPO company

When we gamified our NPS, we found our reps weremore involved and madethem competitive

Looking to make your NPS fly?

sales@dronamobile.com

Biren Master,VP Sales +91 9892 037597

dronamobile

Contact: