gaming support 2008 catalog
DESCRIPTION
Catalog for the casino industry. Products include: Casino Signs; Digital Signage (JackpotJunction); BonusBox; BaseSys Gaming Management System; BaseSys Jackpot Controllers; Eureka LED Displays; Casino Seating.TRANSCRIPT
Catalogue 2008
About Gaming Support
Gaming Support builds its business by growing
gaming revenues for our clients. We have
been delivering tried and tested, industry-
leading solutions to casinos and slot parlors
worldwide for over 7 years. Focused on growing
gaming revenues and operating efficiency for
our clients, our diversified range of solutions
includes:
• Signs
• Seating
• Slot accessories and spare parts
• Games
• Systems
All backed up by a focus on service excellence
that delivers assured quality.
© Gaming Support bv, 2007All rights reserved. No part of this catalogue may be reproduced in any form, by print, photoprint or any other means, without written permission from the publisher. Technical data, texts and pictures are subject to error and modifications and are subject to further developments.
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Signs Gaming Support Signs scale from large
exterior solutions promoting each outlet,
through slot-bank and wall-mounted signs
and displays that promote specific gaming
areas, to slot toppers and edge lit signs for
enhanced ‘local area’ communication with
your visitors.
Seating Providing functional elegance
to our range of casino and slot
parlor clients, Gaming Support
Seating is manufactured to the
highest quality. The reliability of
every seat is guaranteed with a
lifetime structural full replace-
ment warranty.
SlotsGaming Support is among the select few inde-
pendent companies worldwide who partner with
the major slot manufacturers, including:
Gaming Support oversees the operation of
almost 10,000 slots in over 20 separate loca-
tions spanning multiple countries. This provides
the company with detailed knowledge of all the
major slots, of how they integrate with signs and
systems, and of what is needed to maintain each
slot’s uptime.
A b o u T GA m i n G S u P P o r T
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A b o u T GA m i n G S u P P o r T
Games Gaming Support’s innovative table games include products
developed from our detailed industry experience. These in-
clude Super Kick Ass Double Down bonus Poker®, Shut Dice®
and Tens up®.
All of Holland Casino’s tables are supplied
by Gaming Support, including: roulette,
blackjack, Poker, Punto banco and Sic
bo. Every table is ergonomically designed
and manufactured to constantly ensure both
player and croupier comfort.
Systems JackpotJunction® is the leading gaming-
enabled digital signage system worldwide.
it gives casinos and slot parlors the ability
to create their own broadcast-quality media
channels. integrating with signs, displays and
special effects, JackpotJunction turns jackpots
into powerful broadcasts that grab attention,
extend play and drive revenues.
overseeing tens of thousands of devices for casinos and
slot parlors, Gaming Support is one of the world’s
pre-eminent providers of outsourced gaming services.
We have the experience and knowledge to increase your
gaming revenues and enhance your operating efficiency.
PAG e 5c A t A l o G u e 2 0 0 8
Contents
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63666768
697172767883
84
P h o n e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i n G s u P P o r t . c o m
StandardsSignsLED Displays Jackpot ControllersSeatingSlot AccessoriesTable Games
GamesSuper Kick Ass Double Down Bonus Poker®
Shut Dice®
Tens Up®
SystemsBonusBox®
JackpotJunction®
JackpotJunction XL®
BaseSys® GMSTable Billboards
General Terms and Conditions
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Standards • Signs
Gaming Support Signs helps casinos and
slot parlors around the world by delivering
sign solutions that:
• Integrate with slots
• Match slot themes
• Match property themes
• Afford excellent value
• Provide superior quality
Every day of the year, Gaming Support
oversees the operation of almost 10,000
slots in over 20 separate locations spanning
multiple countries. Our employees continually
grow our knowledge of what works for our
gaming customers; and what does not. Our
sign solutions work.
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S ta n da r d S • S i g n S
Integrate Signs and Slots our extensive industry knowledge and experi-
ence allows Gaming Support to provide sign
solutions that completely integrate with slots
and systems. We partner with the major slot
manufacturers.
Match Slot ThemesWorking with the major slot manufacturers
provides our team of sign designers with unique
insight into the themes used in the leading slot
games. This allows our designers to create
signs that match the themes used in the slot
machines.
Match Property Themesour designers specialize in creating signs for
casinos and slot parlors. That is all they do.
With installs around the world, our sign design-
ers have proven experience in delivering sign
solutions that match the interior design themes
used in casinos and slot parlors. We pride our-
selves on our uniquely creative sign solutions.
Excellent ValueWe offer our customers sign solutions that
afford great value for money. We manufac-
ture gaming-specific signs all year round. This
means that Gaming Support’s customers re-
ceive excellent prices; and guaranteed quality.
Superior QualityWe manufacture every single sign at our
specialized head office facility. We ensure that
each sign we manufacture and install meets the
exact specifications of our gaming customers.
All of our signs meet the quality requirements
of the major certifying institutions.
on the following pages, you will find a small
sample of our signs*. if you would like to find
out more about Gaming Support’s superior sign
solutions, please contact us.
* Sign designs shown in this catalogue include those relating to slot games, casinos and slot parlors. Gaming Support has tried to recognize all trademark and intellectual property ownership. Gaming Support cannot be held responsible for any errors or omissions.
262,0 cm
173,8 cm
250,0 cm
105,0 cm
17,0 cm
125,0 cm
303,0 cm
56,0 cm
Copyright © 2007 bally Gaming inc.
Copyright © 2007 bally Gaming inc.
Copyright © 2007 bally Gaming inc.
207,58 cm
146,49 cm
48,37 cm
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S ta n da r d S • S i g n S
6098
7097
7071
250 cm
131 cm
Topview
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S ta n da r d S • S i g n S
6128 WmS Gaming and ‘Hot Hot PennyTm’ are trademarks or registered trademarks of WmS Gaming inc.
WmS Gaming and ‘Life of luxury’ are trademarks or registered trademarks of WmS Gaming inc.7137
7004_2 WmS Gaming and ‘Jackpot PartyTm’ are trademarks or registered trademarks of WmS Gaming inc.
350,90 cm
Topview
48,99 cm112,68 cm
75,6 cm24,0 cm
35,6 cm
1200,0 cm
250,0 cm165,0 cm
105,0 cm
165,0 cm215,0 cm
100,0 cm
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S ta n da r d S • S i g n S
5073
7004_r3
5054 international Game Technology, iGT and ‘red White blue®’ are trademarks or registered trademarks of international Game Technology inc.
WmS Gaming and ‘Jackpot PartyTm’ are trademarks or registered trademarks of WmS Gaming inc.
Cirsa, unidesa and ‘Jokers WildTm’ are trademarks or registered trademarks of CirSA business Corporation, S.A.
355,10 cm
45,41 cm
132,0 cm
355,10 cm
Topview
30,0 cm
440,0 cm
105,0 cm167,5 cm
114 cm75
248,0 cm103,3 cm
94,0 cm63,0 cm
30,0 cm
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S ta n da r d S • S i g n S
7025_r2
7001_r2
7021
Copyright © 2007 bally Gaming inc.
Fortuna Gaming is the trademark or registered trademark of Fortuna Gaming b.V.
r. Franco and ‘Cash blast’ are trademarks or registered trademarks of recreativos Franco S.A.
290,8 cm163,7 cm
109,7 cm74,7cm
50,3cm120,7cm
202,6 cm115,6 cm
571,7 cm
115,2 cm
123,3 cm 39,1 cm
113,8 cm
68,0 cm
213,0 cm
76,0 cm
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S ta n da r d S • S i g n S
7099
3025
4061_07
Aristocrat and ‘Cash Express™’ are trademarks or registered trademarks of Aristocrat Technologies Australia Pty Ltd.
154,6 cm73,4 cm
97,8 cm
176,1 cm
615,8 cm
53,8 cm
127,5 cm 30,447,6cm
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S ta n da r d S • S i g n S
7075_r3
7076_r1
7082_r4
127,5 cm
83,8 cm
47,6
33,7
434,2 cm
184,3 cm
160,0 cm
33,8 cm
99,4 cm
66,9 cm
220,6 cm
358,2 cm
106,0 cm
145,9 cm111,0
89,2 cm
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S ta n da r d S • S i g n S
7086
7087
7089
280,0 cm125,5 cm
112,5 cm
140,0 cm
78,5 cm
62,5
120 cm
115 cm
171,6 cm
24,7 cm
143,0 cm
63,0 cm
15,0 cm
270,0 cm
ceiling
30,0 cm
171,6 cm
topview
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7102_r5
7105_r1
7030
110,0 cm
89,0 cm
30,0 cm
62,4 cm
70,0 cm
139,1 cm
380,0 cm
120,0 cm
180,0 cm
222,0 cm
200,0 cm
137,0 cm
320,0 cm
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6039
6042
50,0 cm
75,0 cm
30,0 cm
option A
Silver polished aluminium
red neon
Clear plex w/decorcolors as shownLow voltage LED lights
option b option C
Fabricated brushedsteel armature
Full colorvinyl print logo
12 mm plex w/full color printto be edge lit by LED
fabricated aluminium backing w/black finish
64 cm
94 cm85 cm
32 cm
67 cm
33,2 cm 14,8 cm
18,6 cm 39,8 cm27,5
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4036
7043
7058
Denom. Values
32,4 cm30,0 cm
25,6 cm
9,8 cm
60,3 cm
Topview
24,0 cm
24,0 cm15,9 cm
7,7 cm 5,6 cm
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7077
7078
7101_r1
47,5 cm
35,0 cm
75,8 cm
69,3 cm
40,0
45,3
35,025,0
47,5 cm
35,0 cm
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7077_r3
7077_r1
7077_r5
70,0 cm
40,0 cm 30,0 cm
57,5 cm
70,0 cm
40,0 cm 30,0 cm
57,5 cm
273,0 cm
47,7 cm
Topview
Sideview
35,0 cm
10,0 cm20,0 cm
3D close-up
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S ta n da r d S • S i g n S
4037
7053_r2
7062_1
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S ta n da r d S • S i g n S
AccessoriesGaming Support carries a very wide range of spare parts for the broad variety of signage and lighting solutions that we install for our clients in casinos and slot parlors.
below is a small sample of our signs spare parts. if what you need is not shown on the following pages, please contact us to discuss your needs.
Sign FacingsGaming Support replaces sign facings to match the themes of new slots.This extends the life of your signs, both saving you money and reducing any disruption to your gaming operations.We deliver new sign facings to meet your cus-tom requirements.
Sign ModificationsGaming Support provides the full range of sign modifications.Popular modifications include• Changing pole height• replacing damaged poles• Adding neon lights• Changing neon light colorCommonly we are asked to extend the life of existing signs. We deliver solutions that include adding• Parts to update signs• Light Chasers (see page 15)• JackpotJunction Lite Controllers (see
page 55)
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S ta n da r d S • S i g n S
Edge Lit Signs• Easy to install• Changing the Plexiglas is as easy as 1-2-3• Highly visible• Place on
– Slot machines – Poles – Walls
• match slot and property themes• options for light colors are
– red – Green – blue
includes base unit and Plexiglas sign. Each can be purchased separately.
Light Chaser• use in Signs to easily change and control light shows• Works with
– LEDs – neon lights
• 12 output channels• Comes with easy-to-use software• Program 16 different light shows
– up to 256 patterns per show• Jackpot hits trigger light shows• You control
– brightness of LED illumination – Speed of LED illumination
• 24V = up to 150 LEDs on simultaneously• 12V = up to 300 LEDs on simultaneously
includes user manual, CD with software and rS232 cable
LED String (shown in photo) and Power Supply unit (not shown) require separate purchase
Light Chaser Power Supply Unit• Available in 12V and 24V• includes cable
4010530
4010036
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S ta n da r d S • S i g n S
1010198
1010195
LED Strings• For use with Gaming Support’s Light Chaser• Lights are available in
– red – Green – blue – Yellow – White
LED Strings for general use are also available. Please contact us.
Starlight Harness• Also known as Wire Harness• ideal for chasing spray applications• Long lasting
– 20 gauge solid copper wire• 24V
Fluorescent Lamps• Long lasting• Energy efficient• Wide variety of uses, including
– General lighting – inside signs
• Available in a wide range of shapes and sizes
Rotators• Long lasting• Work year after year• reversible motor to offer maximum flexibility• Can be installed in
– Ceilings – Floors
• Able to be used – indoors – outdoors
• rPms available – 2 (standard) – 1, 3, 4, 5, 6
• Available in – 3 ring – 5 ring5 ring: 1010238
3 ring: 1010237
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S ta n da r d S • S i g n S
ScreensGaming Support offer the full range of screens, including TFT and plasma.Screen size ranges from 15” and upwardsPlease contact us to discuss your needs.
Screen Frames• Frame your screens• Variety of colors available• Different finishes available• match your interior design theme(s)
These are just a small sample of our signs spare parts. if what you need is not shown on these pages, please contact us to discuss your needs.
Gaming Support Displays deliver industry-
leading performance that:
• Are incredibly bright
• Emphasize jackpot values
• Run shows when they are triggered
• Can be managed from your computer
Eureka® LED Displays integrate with the major
slots and systems, and are in use in casinos and
slot parlors worldwide. Our frontline ex perience
gained overseeing the daily operations of almost
10,000 slots across multiple countries allows us to
develop products that work. All Gaming Support
Display solutions deliver exactly what our clients
need; day after day.
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Standards • LED Displays
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S ta n da r d S • l e d d i S p l ay S
* GiF: Graphics interchange FormatMicrosoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the united States and/or other countries.
Incredibly BrightEureka LED Displays deliver the best resolution
and brightness of any LED display developed
for the gaming industry. make sure your mes-
sages stand out – use ultra-bright Eureka LED
Displays from Gaming Support.
Emphasize Jackpot Valuesintegrating with the major slots, systems and
jackpot controllers, ultra-bright Eureka LED
Displays allow you to make sure your jackpot
values really stand out. With an easy-to-use in-
terface, Eureka LED Displays allow you to focus
on communicating the key
messages to influence your
visitors.
To really catch the attention
of your visitors, use the
Eureka Large Format Dis-
play. Designed to be seen
from a greater distance, the
Eureka Large Format Display will make your
gaming floor stand out; indoors and outdoors.
Trigger your Shows • Trigger your Visitors Easily create your own messages and shows
using the Eureka movie manager. Eureka LED
Displays allow you to place text over static and
animated GiF* files without using specialized
software – making them very easy to use. GiFs
can also be used across media, eg you can reuse
GiFs you run on your website – saving you time
and money.
With Eureka movie
manager you can
link audio, video and
special effect trig-
gers to your shows.
Triggers can range
from PA systems and
alarm bells, to snow
canons and confetti
canons. Triggers can
be activated when a jackpot hits, at a specified
time of day, or whenever you want during a show.
Eureka Displays put you in control of your shows,
allowing you to trigger your visitors to spend
more money.
Manage from your Computer Every Eureka LED Display that is connected to
your computer network can be managed from a
single PC running the Windows® operating sys-
tem. Eureka LED Displays communicate using
Ethernet / iP protocols. You could be in a differ-
ent location – or even country – and up-dating
a Eureka movie show is as easy as using your
calendar to set a meeting. Capture the atten-
tion of your visitors for longer by showing more
powerful and attention-grabbing movie shows
with Eureka LED Displays.
To find out more about the range of industry-
leading Gaming Support Display solutions,
please contact us.
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S ta n da r d S • l e d d i S p l ay S
Eureka in-Machine LED Display • brighten-up your slot machine communications• Eureka in-machine LED Displays allow you to:
– Emphasize jackpot values for slot machines – Link your in-machine Displays to your net-work to increase your communication options – Publicize jackpots values
• Available in rG (red Green)• includes Logic board and Power Supply unit• Dimensions:
H 55 mm W 320 mm D 50 mm
Eureka on-Machine LED Display • Similar to in-machine Eureka LED Display• Attach to the top of your slot machines, rather
than locating inside• Enclosure requires separate purchase• Dimensions (including Enclosure):
H 64 mm W 352 mm D 76 mm
Eureka 1x3 LED Display Jackpot values will be noticed with ultra-bright Eureka 1x3 LED Displays• Emphasize jackpot values for:
– slot machines – slot banks – mysteries – Progressives
• Link your 1x3 Displays to your network to in-crease your communication options – Publicize jackpots values – repeat time-sensitive offers – Cross-promote your gaming franchises
• Available in: – rG (red Green) – rGb (red Green blue)
• Eureka rGb Displays allow you to broadcast movie shows in full color
• Eureka rGb Displays require more powerful rGb Logic boards
• Enclosure requires separate purchase• includes Logic board and Power Supply unit• Dimensions (including Enclosure):
H 210 mm W 1250 mm b 198 mm
4010503
4010513 rG4010556 rGb
4010512
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S ta n da r d S • l e d d i S p l ay S
Eureka 2x3 LED Displayoffering similar options to the 1x3, with twice the impact!• Available in:
– rG (red Green) – rGb (red Green blue)
• Eureka rGb Displays allow you to broadcast movie shows in full color
• Eureka rGb Displays require more powerful rGb Logic boards
• Enclosure requires separate purchase• includes Logic board and Power Supply unit• Dimensions (including Enclosure):
H 311 mm W 1250 mm b 198 mm
Eureka Large Format Displayincredibly bright and very largeVisitors will definitely pay attention to what you want to communicate to them
Located in key positions, Eureka Large Format Displays are ideal for advertising across your property• Also perfect for outdoor advertising
includes Enclosure and Power Supply unit
Dimensions (including Enclosure): H 960 mm W 3960 mm b 346 mm
Weight 385 Kg
4010514 rG4010557 rGb
4010520
150,0 cm
45,0 cm
140,0 cm
25,0 cm
23,3 cm
34,5 cm
5,6 cm
17,3 cm
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S ta n da r d S • l e d d i S p l ay S
Eureka EnclosuresA wide range of enclosures are available for:• Eureka Displays inside signs• Eureka Displays that are free-standing
Colors commonly requested:• metallic silver• black• White
Eureka enclosures come in a wide variety of finishes, including:• Polished gold• Powder coated• Chrome• Wood (your choice of wood and finish effect)
if you need Display enclosures to meet your cus-tom requirements, please contact us.
LED EnclosuresWe provide our customers with a variety of enclosures that fit most industry standard LED displays.These are produced to meet your custom needs.Please contact us to find out more.
Eureka Power Supply Unitreplacement power supply unit for use with Eureka LED Displays
1031279
Managing and controlling slots and jackpots is made easy with JackpotNavigator®. Developed from the experience Gaming Support has built up overseeing the daily operations of almost 10,000 slots from the major slot manufacturers, Jackpot-Navigator will allow you to easily manage and control your slots and jackpots.
With JackpotNavigator you can:• Easily manage jackpots from your computer• Quickly update JackpotNavigator settings• Emphasize jackpot values• Trigger special effects when jackpots hit• Connect to JackpotJunction (see page 72)
Standards • Jackpot Controllers
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S ta n da r d S • jac k p ot c o n t r o l l e r S
Manage from your ComputerControl thousands of slot machines from a
single PC running the Windows® operating sys-
tem. Each Jackpotnavigator master can have
up to 31 Jackpotnavigator Slaves connected
to it. Each Slave can have 32 slot machines
connected to it. one Jackpotnavigator master
can control 1,024 slots (1 + 31 x 32). one PC can
have one Jackpotnavigator master linked to it,
allowing you to remotely control and manage
jackpot settings across your gaming floor and
property.
Rapid Updating Every Jackpotnavigator master comes com-
plete with an integrated keypad and backlit
display allowing quick and convenient updating
of Jackpotnavigator settings. Settings can also
be easily updated from the comfort of your PC
with the user-friendly Jackpotnavigator remote
Software – allows you to edit the settings for
both Jackpotnavigator master and all Slaves
Jackpotnavigator remote Software main Window
manage from your Computer
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S ta n da r d S • jac k p ot c o n t r o l l e r S
connected to a master. Controlling and ma-
naging mystery and Progressive jackpots is
fast and easy with Jackpotnavigator.
Emphasize Jackpot Valuesintegrating with the major slots and sys-
tems, each Jackpotnavigator controls LED
Displays allowing you to communicate
your growing jackpot values to all of your
customers in real time. Emphasizing your
growing jackpot values will help build and
maintain fun and excitement across your
gaming floor as your customers play more
to win more.
Trigger Special Effectsone Jackpotnavigator allows you to control
and manage 6 jackpot triggers for each and
every jackpot level. Triggers range from the
usual PA systems, signage, plasma displays,
TVs and projectors, through to special effects
such as confetti canons and snow blowers.
Triggering special effects when jackpots hit
will take your jackpots to the next level, help-
ing to build a winning atmosphere across your
gaming floor.
To find out more about the superior features
of Jackpotnavigator, the jackpot controller
offered to you by Gaming Support, please
contact us.
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S ta n da r d S • jac k p ot c o n t r o l l e r S
JackpotNavigator Master*With real-time jackpot management, Jackpot-navigator allows you to:• manage up to 6 jackpots• Control mystery and Progressive jackpots• Trigger up to 6 different media when a jackpot
hits – Audio – Video – Special effects
• use the membrane keypad with backlit LCD for quick access
• rapidly configure and change jackpot settings• run diagnostics to manage your jackpots in
real-time
Can control 1,024 slot machines• Each master can have 31 Slaves connected to it• Each Slave can control 32 slot machines• 1 master + 31 Slaves x 32 machines = 1,024
slots
includes Jackpotnavigator user manual, break-out board and Power Supply unit
Dimensions (master):H 61.5 mmW 252.5 mmD 267 mm
* requires additional purchase of Jackpot-navigator remote Software for optimal use
JackpotNavigator SlaveCombines with Jackpotnavigator master to:• manage up to 6 jackpots• Control mystery and Progressive jackpots• Trigger up to 6 different media when a jackpot
hits – Audio – Video – Special effects
• run diagnostics to manage your jackpots in real-time
one Jackpotnavigator Slave can control 32 slot machines31 Jackpotnavigator Slaves can be connected to one Jackpotnavigator master
includes Jackpotnavigator user manual, break-out board and Power Supply unit
Dimensions (Slave):H 61.5 mmW 252.5 mmD 267 mm
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S ta n da r d S • jac k p ot c o n t r o l l e r S
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JackpotNavigator Remote Softwareuse with Jackpotnavigator master to:• Easily manage up to 6 jackpot levels• Control mystery and Progressive jackpots• Simplify diagnostics and reporting• Edit all jackpot settings for all Jackpot-
navigator Slaves that are connected to a Jackpotnavigator master
Jackpotnavigator remote Software runs on computers with the Windows® operating sys-tem.
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S ta n da r d S • jac k p ot c o n t r o l l e r S
Accessories
JackpotNavigator Breakout Board use with Jackpotnavigator master to:• Connect one Jackpotnavigator master to as
many as 32 Jackpotnavigator Slaves• Connect one Jackpotnavigator Slave to as
many as 32 slot machines
Dimensions:H 38.5 mmW 152.5 mmD 127 mm
JackpotNavigator Power Supply Unituse with both Jackpotnavigator master and Slave
JackpotNavigator Mystery Interface Card use to control mystery jackpots on your slot machines• Acts as the interface between slot machines
and breakout board• Connects to slot machine mechanical meters• Works with the major slot machine makes and
models
Dimensions:H 19.8 mmW 54 mmD 35.7 mm
Gaming Support Locking Device Prouse to help manage mystery jackpots on your slot machines• Acts as the interface between mystery jackpot
and Jackpotnavigator• Connects to slot machine mechanical meters• immediately locks slot machine when a large-
scale mystery jackpot is won• Works with the major slot machine makes and
models
Dimensions:H 19.8 mmW 54 mmD 35.7 mm
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S ta n da r d S • jac k p ot c o n t r o l l e r S
JackpotNavigator Machine-specific Harness use to control Progressive jackpots on your slot machines• Acts as the interface between slot machines
and breakout board• Connects to serial progressive ports on the
major slot machine makes and models
Jackpot Trigger Deviceuse to trigger audio, video and special effects when jackpots hit• Supports mystery and Progressive jackpots• Acts as the interface between Jackpotnaviga-
tor and almost any media device – Audio, eg PA Systems – Video, eg Laser projection systems – Special effects, eg Confetti canons
• Works with all jackpot controllers
Dimensions:H 18 mmW 83.3 mmD 76.8 mm
Gaming Support Confetti Canon use with Jackpotnavigator and Jackpot Trigger Device to celebrate jackpot hits• Helps trigger human emotional senses when
jackpots are hit• builds feeling of fun and excitement across
your gaming floor• no jackpot need go unnoticed again• Extends the reach of your jackpots
many different special effects can be triggered when jackpots hit. interfacing with Jackpotnavi-gator and Jackpot Trigger Device, these special effects include:• Strobe and laser lighting• Tumbler systems• Snow blower machines• Animatronics and robotics
A full list of special effects is available upon request
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Gaming Support Seating extends playing time of
customers by delivering:
• Ergonomically designed seating solutions
• Quality and innovative designs
• Craftsmanship that is attractive
• Materials that maximize comfort
• Seats that are reliable
Gaming Support Seating is based on our wide-
ranging industry and frontline gaming floor
experience. Overseeing the daily operations of
almost 10,000 slots, hundreds of tables, and
with daily involvement in F&B, hospitality and
convention customers, Gaming Support delivers
seating solutions that meet the needs of our broad
base of casino and slot parlor clients.
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Standards • Seating
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S ta n da r d S • S e at i n g
Ergonomic SeatsYour customers come in all shapes and sizes.
So do our seats. Every Gaming Support seating
product is designed to perfectly fit that most
demanding of species – Homo sapiens. our seats
are a perfect fit for your customers, your bud-
get, and your property design.
Finest QualityQuality seats that are a perfect fit increase
playing time by making customers feel more re-
laxed. Every Gaming Support seat is manufac-
tured from only the highest quality materials,
based on the gaming industry’s most innovative
designs. Gaming Support Seating delivers pro-
ducts that stand up to many years of use and
still keep their good looks.
Attractive manufactured to the highest specifications and
to strict quality standards, the range of pro-
ducts we offer will attractively match your exact
needs. Seating solutions that look this good will
make your gaming floor a model property.
Comfortablemaximizing comfort maximizes playing time.
maximizing playing time maximizes gaming
revenues. make the comfortable choice – buy
your gaming seating from Gaming Support.
Reliable With a lifetime structural full replacement war-
ranty, Gaming Support Seating is your
reliable choice.
To find out how Gaming Support Seating can
help you extend the playing time of your cus-
tomers, please contact us.
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Wrap style Gb240 back Wrap style Gb240 front Wrap style Gb243
Wrap style Gb245
Ergo inspired Gb 281 Ergo inspired Gb 292 Classic Appeal GCbS-SQ
Wrap style Gb296 nuevo riche Gb232
S ta n da r d S • S e at i n g
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Sheer Simple radius Gb202 Sheer Simple radius Gb259 Sheer Simple radius Gb251
S ta n da r d S • S e at i n g
Sheer Simple radius GCbS
Classic Appeal GCbS-rW
Sheer Simple radius Gb203 Sheer Simple radius Gb254
Sheer Simple radius Gb203 Sheer Simple radius Gb257
c A T A l o G u e 2 0 0 8 pAG e 4 6 p h o N e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i N G S u p p o r T . c o m
Wrap Style Gb240Wrap Style Gb296 Wrap Style Gb265
nuevo riche Gb634nuevo riche GC232 nuevo riche GC235
Ergo inspired Gb283 Ergo inspired GC297 nuevo riche GC211
S ta n da r d S • S e at i n g
Standards • Slot Accessories
Overseeing the daily operations of almost 10,000 slots from the major slot manufac turers, Gaming Support carries the full range of slot accessories to guarantee the uptime of your gaming floor.
The following pages contain a small sample of our Slot Accessories. If what you need is not shown on the following pages, please contact us to discuss your needs.
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S ta n da r d S • S lot ac c e SS o r i e S
Slot Machine HarnessPartnering with the major slot manufacturers, Gaming Support stocks machine harnesses for all popular slots
Commonly asked for harnesses include those from:• Aristocrat• Atronic• Austrian Gaming industries• bally• iGT• WmS Gaming
Assa® Desmo Casino LocksGaming Support deliver only the best acces-sories to our casino and slot parlor customers. This is why we supply the full range of Assa® Desmo Casino locks, combining the essential components of:• High security locking• Precision manufacturing• Lasting durability• best-in-class quality
Popular Desmo Casino lock options include:• Key alike• Key different• Key alike 2 pull-out positions
Assa® Desmo RC (Removable Core) Locks building on the success of its Desmo Casino locks, Assa has developed a version of this lock with a removable core making it the best lock for all gaming applications.
removable cores mean:• Pre-installations are more secure• replacing entire locks due to lost keys is a
thing of the past
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S ta n da r d S • S lot ac c e SS o r i e S
Hoppers our range of replacement hoppers fit all slot machines from every major slot manufacturer
Towerlights Full range of towerlights are available to match your slot machine model for both upright and slant-top cabinets
Available in:• Low-profile, durable black plastic• Gold or chrome plating• one, two or three lights• 6 different colors
– red – Green – blue – Yellow – White – orange
uses standard holders for easy lamp replacement
Towerlight Lensesreplace damaged lenses
bring new colors to your slot tops
Available in a wide range of colors, including:• red• Green• blue• Yellow• Purple
Slot LabelsFull range of slot labels are available to match all slot machines from every major slot manu-facturer
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Monitors and TFT ScreensFull range of monitors and TFT screens available to fit all slot machines from every major slot manufacturer
Bill Acceptorsour range of replacement bill acceptors fit all slot machines from every major slot manufac-turer
Coin Acceptorsour range of replacement coin acceptors fit all slot machines from every major slot manufac-turer
Arm Restsreplacing damaged and worn armrests on your slant-tops makes them look a lot newer!
S TA N D A R D S • S LoT A C C E S S o R I E S
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S ta n da r d S • S lot ac c e SS o r i e S
These are just a small sample of our Slot Accessories. if what you need is not shown on these pages, please con-tact us to discuss your needs.
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Dallas IDidentification tag for mikohn Slot machine inter-face board (Smib)
Wobblers Correctly located and with eye-catching designs, these constantly moving wobblers are a great way to communicate with your customers and staff• Special events• new slots and games• new opening times• Cross-promotion of your franchises
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Standards • Table Games
Overseeing the daily operations of hundreds of tables
across multiple properties, Gaming Support delivers
a wide selection of table games, including American
and French Roulette, Blackjack, Poker, Punto Banco,
Baccarat, and Sic Bo.
Gaming Support supplies table games that:
• Are manufactured to the highest quality
• Have ergonomic designs
• Extend play time
• Are elegantly finished
Customized tables can be produced to your specific
requirements to match the look and feel of the
interior design of your casino.
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S ta n da r d S • ta b l e ga m e S
Highest Qualityusing the best quality European furniture
manufacturers specializing in producing live
table games for casinos, Gaming Support guar-
antees that the quality of our tables are best-in-
class. Delivering a wide selection of tables and
bases, offering various sizes and player posi-
tions, every table Gaming Support has delivered
remains in service to this day – a testament to
the quality of our tables.
ErgonomicLive games require more human movement
than slots. Player and croupier comfort are crit-
ical factors in making one table more success-
ful than another – we have learned this from our
frontline operational experience. To guarantee
player and croupier comfort, every Gaming
Support table is ergonomically designed and
manufactured to very exact measurements.
Extend Play TimeComfortable tables make customers comfort-
able. Comfortable customers stay and play
longer. using an ergonomically designed table
from Gaming Support extends play time across
your live games area – increasing table drop
and casino revenues.
Elegant A great table is comfortable, and matches the
look and feel of your casino interior design.
This level of elegance comes naturally to tables
manufactured to incredibly exact specifications
by the highest quality European casino furniture
makers... tables from Gaming Support.
To find out more about the ergonomically
designed range of tables from Gaming Support
that extend play time and increase table drop
and revenues for our casino clients, please
contact us to discuss your needs.
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S ta n da r d S • ta b l e ga m e S • va lu e
Value Card*Available in 7 and 9 player positions
Value Card tables are available with or without service rack
Table Accessories include:• 12-tube float tray• Cash box – lockable, standard key plan• Tip box – lockable, standard key plan• note pusher• Handheld counter• brass table bell• Card shoe• Discard holder• Service rack includes
– Ashtrays – Drink holders
Approximate dimensions (7 player):H 975 mmW 2150 mmD 1200 mm
Wide range of colors and finishes available
* Chips shown in photo require separate purchase
Value Roulette* American and French roulette available
Value roulette tables are available with or with-out service rack
Table Accessories include:• Lockable chip cover• Cash box – lockable, standard key plan• Tip box – lockable, standard key plan• note pusher• Handheld counter• brass table bell• ivorine roulette balls
2 x 21mm• Win marker• Service rack includes
– Ashtrays – Drink holders
optional cut-out for chip sorting machine
Approximate dimensions:H 890 mmW 2880 mmD 1630 mm
Wide range of colors and finishes available
* roulette wheel and chips shown in photo require separate purchase
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S ta n da r d S • ta b l e ga m e S • m i d - r a n g e
Mid-Range Card* Available in 7 and 9 player positions
mid-range Card tables come complete with chip / service rack
mid-range Table Accessories are the same as Value Card tables. Float tray options are:• Secure Float Tray• Secure Float Tray XP• Secure Float Tray XPS
Approximate dimensions (7 player):H 975 mmW 2150 mmD 1200 mm
Wide range of colors and finishes available
* Chips, plaques and cards shown in photo require separate purchase
Mid-Range Roulette* American and French roulette available
mid-range roulette tables come complete with chip / service rack
mid-range Table Accessories are the same as Value roulette tables, and also include:• Lockable chip cover
– inbuilt for enhanced security – Ergonomically designed float tray mechanism – retractable float tray mechanism
Float tray options are:• Secure Float Tray• Secure Float Tray XP• Secure Float Tray XPS• inbuilt connection for chip sorting machine• metal support frame with inbuilt mechanism to
level roulette wheel• inbuilt computer storage space• inbuilt computer cabling space in one leg
Approximate dimensions:H 890 mmW 2880 mmD 1630 mm
Wide range of colors and finishes available
* roulette wheel, chips and plaques shown in photo require separate purchase
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S ta n da r d S • ta b l e ga m e S • h i g h - e n d
High-End Card*Available in 7 and 9 player positions
High-End Card tables come complete with chip / service rack
High-End Table Accessories are the same as mid-range Card tables, and also include:• massive mahogany wood• High gloss finish to emphasize wood grain
Approximate dimensions (7 player):H 975 mmW 2150 mmD 1200 mm
Wide range of colors and finishes available
* Chips and plaques shown in photo require separate purchase
High-End Roulette* American and French roulette available
High-End roulette tables come complete with chip / service rack
High-End Table Accessories are the same as mid-range roulette tables, and also include:• massive mahogany wood• High gloss finish to emphasize wood grain
Approximate dimensions:H 890 mmW 2880 mmD 1630 mm
Wide range of colors and finishes available
* roulette wheel, chips and plaques shown in photo require separate purchase
High-End Punto Banco*Available in 7 and 9 player positions
High-End Punto banco tables come complete with chip / service rack
High-End Table Accessories are the same as mid-range blackjack tables, and also include:• massive mahogany wood• High gloss finish to emphasize wood grain
Approximate dimensions (9 player):H 825 mmW 2850 mmD 1525 mm
Wide range of colors and finishes available
* Chips and plaques shown in photo require separate purchase
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S ta n da r d S • ta b l e ga m e S ac c e SS o r i e S
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Secure Float Tray• Ergonomically designed• High security float tray• Double lock• 16-tube float tray• 60 chips per tube• markings for 50 chips
Tray dimensions:H 120mmW 730mmD 250mm
Secure Float Tray XP• Ergonomically designed• High security float tray• Double lock• 13-tube float tray• one six-stock Plaque container
Tray dimensions:H 120mmW 730mmD 250mm
Secure Float Tray XPS • Ergonomically designed• High security float tray• Double lock• 13-tube full-length float tray (50 chips)• 3 half-length tubes • Two-stock Plaque container
Tray dimensions:H 120mmW 730mmD 250mm
Value Chip Display Rack 9 positions
W 450mmD 120mm
Chip Cover• Lockable• Long-lasting Acrylic• non-value chip cover• right-handed• Left-handed also available
H 210mmW 100mmD 27mm
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S ta n da r d S • ta b l e ga m e S ac c e SS o r i e S
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Chip Rack• 6 barrel chip rack• Solid wood• Available in 2 heights
– 10 cm – 15 cm
Playing Cards – CartaMundione of the largest manufacturers of playing cards worldwide, Cartamundi deliver guaranteed security.
Full range of playing card styles available, featuring different• finishes• designs
Full range of 100% plastic cards available, providing outstanding play and security.
Playing Cards – Fournier No 2818Known for its quality and attention to detail, Fournier cards deliver guaranteed security.
no 2818 cards are made from 100% plastic to provide• durability• outstanding resistance
Available in red / blue back
Playing Cards – Fournier No 2508Known for its quality and attention to detail, Fournier cards deliver guaranteed security.
no 2508 cards are made from 100% plastic to provide• durability• outstanding resistance
Available in red / blue back
Shuffle Covers Wide range of card shuffle covers with:• Lockable covers• Acrylic for durability
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S ta n da r d S • ta b l e ga m e S ac c e SS o r i e S
ContinentalThe Cammegh Continental incorporates rose-wood, Tulip wood and Ebony as well as solid brass dome and capstan.
ConnoisseurCammegh Connoisseur incorporates a corian or aluminium ball-track. These materials are very hard wearing and maintain accuracy in varying conditions.
Mercurymercury Wheel with 3 discrete in-rim sensors for ‘no more bets’ and winning number recog-nition. it is the ideal manual partner for touch screen betting and management systems and can also be themed to any design.
CrystalCammegh Crystal is a beautiful interpretation of the traditional wooden roulette wheel. its unique manufacturing process creates a one piece transparent bowl and rotor.
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S ta n da r d S • ta b l e ga m e S ac c e SS o r i e S
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These are just a small sample of our Table Games Accessories. if what you need is not shown on these pages, please contact us to discuss your needs.
Wheel Cover• Secure your roulette tables when not in use• Lockable acrylic roulette domed wheel cover• Comes complete with reading deviceApproximate dimensions:H 210mmW 900mmD 850mm
Replacement Table Cloths - RouletteGaming Support is able to deliver replacement table cloths for any live table game, including American and French roulette.
All Gaming Support table cloths• Have ergonomically designed layouts• Are available in both wool and synthetic
materials• Can be custom printed to meet your exact
requirements
if you would like custom print table cloths to match the interior design theme of your casino, please contact us.
Replacement Table Cloths - CardGaming Support is able to deliver replacement table cloths for any live table game, including the popular card games of Poker and its many variants, blackjack, Punto banco and baccarat.
All Gaming Support table cloths• Have ergonomically designed layouts• Are available in both wool and synthetic
materials• Can be custom printed to meet your exact
requirements
if you would like custom print table cloths to match the interior design theme of your casino, please contact us.
PAG e 6 3c A t A l o G u e 2 0 0 8
Games
Developed from the experience Gaming Support
has built up overseeing the daily operations of
hundreds of tables across multiple properties,
our exclusive, innovative live games will help you:
• Increase customer interaction
• Extend customer playing time
• Build excitement from greater involvement
• Deliver a balanced game portfolio
• Attract and keep new customers
The range of innovative, easy to play live games
offered by Gaming Support includes:
1. Super Kick Ass Double Down Bonus Poker
2. Shut Dice
3. Tens Up
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ga m e S
Increase Interaction Customers interact with the live games
developed by Gaming Support. Each game
has been designed to take people beyond
the standard level of involvement. The more
involved customers are with the live game, the
longer they will play.
Extend Playing Time As your customers see more winners across
your live games area, they will want to be win-
ners themselves. As the winning feeling passes
from table to table, you will really notice the ex-
citement building across your live games area.
Build ExcitementDelivering more emotional involvement and
more winners, the benefits of using table games
developed to build excitement across your
live games area will perfectly balance against
the traditional ‘core four’ games of blackjack,
craps, roulette and baccarat, and support the
phenomenal growth of poker.
Balanced Portfolio With a healthy mix of the ‘core four’ + poker
boosted by exciting and innovative table games
from Gaming Support, your players will appre-
ciate trying out something new while having the
safety of ‘something old’. This will also help you
attract new customers who may find the new
table games more appealing than the ‘core four’
+ poker.
New Customers With more interactive live games paying out
regular winnings and building excitement
across your live games area, attracting and
keeping new customers will be made easier.
Add one or more Gaming Support live games
products to your floor and notice the difference.
To find ouwt more about any of the exclusive,
innovative live games offered to you by Gaming
Support, please contact us.
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ga m e S
Looking to attract and keep new customers? Then Super Kick Ass Double Down bonus Poker could be the table game for you. This fast, exciting game has the possibility for regular payouts that will build and maintain that winning atmosphere in your live games area.
Played on standard card tables, installing Super Kick Ass Double Down bonus Poker is quick and easy. in addition to earning on bets, you can charge a minimum fee per round and per player.
How to Play➊ To start, players place their bet and optional
bonus bet➋ Dealer deals each player one card face-up➌ Dealer is dealt four cards – three cards face-
up and one card face-down➍ Players may now decide to double their bets
(excluding bonus bet)➎ Dealer’s face-down card is revealed➏ Player’s card is combined with dealer’s cards
to form a winning combination (if any)➐ bets are paid out according to the payout
table➑ bonus feature is played if one or more
players qualify➒ bonus button is used to determine the bonus
value – player strikes button➓ bonus multiple is selected at random
Super Kick Ass Double Down Bonus Poker
Approximate Dimensions
Table ClothH 975 mm n/aW 2150 mm 1755 mmD 1200 mm 1005 mm
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ga m e S
Shut Dice is a thrilling new table game from Gaming Support. Fast game-play with dice will attract a broad range of interest from both new-comers and seasoned table players alike.
‘Roll of the Dice’ outcomePlayed on any standard card table, Shut Dice is very easy for players to learn. The dealer rolls five standard dice, and players bet on how many open number(s) there will be when the dice come to a stop.
object of Shut DiceCorrectly predict the open number(s) after each roll of the dice• Shut = number is rolled• open = number is not rolled• Dealer could roll one 6 = 6 is Shut• Dealer could roll five 6s = only 6 is Shut
in the photo, 1, 2 & 5 are Shut, and 3, 4 & 6 are open 3, 4 & 6 are the winning numbers
Shut Dice
Approximate Dimensions
Table ClothH 975 mm n/aW 2150 mm 1755 mmD 1200 mm 1005 mm
How to Play➊ To start, players place 1 or more chips on any
or all of the 6 dice boxes➋ Dealer calls ‘no more bets’ and the 5 dice are
rolled➌ ‘roll of the Dice’ outcome is known when all
dice come to a stop➍ The corresponding boxes to the outcome of the
dice are ‘Shut’ to indicate they are the losing numbers
➎ numbers not rolled are ‘open’ and are the winning numbers
➏ bets are paid out according to the pay table
Sample Pay Table
no. of open numbers1 2 3 4 5
A 6 : 1 1 : 1 1 : 1 3 : 1 10 : 1
House Edge for ‘Variant A’ Pay Table is 3.6%other Pay Tables are available
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ga m e S
Tens Up
Approximate Dimensions
Table ClothH 1040 mm n/aW 2440 mm 1825 mmD 1370 mm 1030 mm
Tens up is baccarat with a twist of blackjack, delivering the excitement of baccarat combined with the easy rules of blackjack. An exclusive table game brought to you by Gaming Support, Tens up delivers fun and excitement to players. With the optional bonus feature, players can win big with Tens up.
Played on standard card tables with 6 decks, in Tens up the dealer makes the initial, 2-card open deal. Players can choose to receive one extra card. Then the points are added up and the winners are decided. Tens up is perfect for introducing new players to baccarat.
object of Tens UpScore 10 points or as close to 10 points as possible.Scores over 10 have the first digit removed, for example: • K + 4 + 10 = 24 = a score of 4.
Card Values: • Ace = 1 • Picture cards = 10 • Value cards = corresponding values.
How to Play➊ Players place Ante and optional bonus
wagers➋ initial deal is made (two open cards for
players, one for the dealer)➌ Players with 1 point from the initial deal can-
not buy an extra card➍ Players with more than 1 point can choose to
buy one extra card➎ Dealer deals himself a second open card➏ Dealer stands at 7 or above➐ Players with 10 points from first two cards
are ‘Tens up’➑ bonus feature is played if one or more
players qualify
Sample Pay Table
Tens up 1.2 : 1Win 1 : 1Equal Push
House Edge for this Pay Table is 3.42%bonus round has 28.63% House Edgeother Pay Tables are available
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Systems
Developed from the experience Gaming Support has
built up overseeing the daily operations of almost
10,000 slot machines and hundreds of tables in
over 20 separate locations, Gaming Support
Systems deliver robust solutions to make managing
and growing your gaming operations easier.
Working with the major slot manufacturers,
our Systems work in any gaming environment. Our
clients encompass the biggest and best operators…
and span the globe.
Our industry-leading solutions include:
• BonusBox®
• JackpotJunction®
• BaseSys® GMS
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Sy S t e m S • b o n u S b ox
BonusBox®
Developed with direct operator feedback, the
latest winning solution from Gaming Support is
bonusbox®.
BonusBox will allow you to:• bring the prizes to the people
• Add more excitement to your slot floor
• offer targeted prizes to your customer
segments
Working with the major slot machines, bonus-
box is easy to install on each of your slots; and
to move to other slots at a later date.
Bring the Prizes to the PeoplePeople can reach out and almost touch the
prizes inside every bonusbox. Securely stored
inside a robust unit, bonusbox provides you
with the flexibility to place real or dummy units
in each bonusbox – or even tickets for later
redemption.
Placing desirable prizes at eye level will excite
your slot floor customers, converting more
voyeurs into players.
Add ExcitementWith one bonusbox connected to each slot
machine, you can use bonusbox on selected
slots, complete banks of slots, or across entire
slot floors. bonusbox gives you the freedom to
vary competition and bonus jackpot prizes to
keep your customers entertained for longer.
building the levels of mystery and suspense
your customers are feeling will keep your floor
buzzing.
offer Targeted PrizesThere is limited value in offering a free meal to
a High roller – or offering a rolex on a single
bingo machine. integrating with Player Track-
ing programs, bonusbox gives you the power
to control what prizes are offered to which cus-
tomers – allowing you to maximize the effec-
tiveness of any customer rewards you give out.
To find out how bonusbox will help grow slot
revenues for your operation(s), please contact
your nearest Gaming Support office.
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Sy S t e m S • jac k p otj u n ct i o n
Whether you have 7 slot machines or 7,777,
there’s a JackpotJunction solution that will
grow gaming revenues for your operation.
JackpotJunction works with most jackpot sys-
tems and controllers.
Note: JackpotJunction XL is substantially more
powerful than both JackpotJunction Lite and Pro.
To find out more about JackpotJunction XL, please
go to page 76.
JackpotJunction®
There’s nothing more exciting than hitting a
jackpot. With JackpotJunction, you share that
excitement with every player. When a jackpot
hits, everyone feels the thrill in real time.
JackpotJunction enables you to easily set
jackpot thresholds above which jackpots are
communicated. Setting lower thresholds during
quieter periods can be quickly and easily altered
to higher threshold levels for busier periods.
Taking meter output from jackpot control-
lers, JackpotJunction allows you to broadcast
jackpot values to your customers using a range
of media devices. Jackpot hits interrupt nor-
mal shows and trigger audio, video and special
effects so you can drive player excitement; and
grow gaming revenues.
When there’s a jackpot hit, JackpotJunction
really gets the party started... stimulating your
customers by communicating the excitement of
winning jackpots.
To find out how any of the JackpotJunction
systems can grow gaming revenues for your
operations, please contact your nearest Gaming
Support office.
Ideal for
JackpotJunction Lite® • individual banks of slot machines
• Adding an extra dimension to signs
JackpotJunction Pro® • Single site gaming properties
• Properties looking to bring more excitement to their gaming floor
JackpotJunction XL® • Enterprise level operators with multiple properties
• Casino resorts with non-gaming franchises that can be cross-promoted
• Enterprises focused on growing gaming and non-gaming revenues
FeaturesJackpotJunction
Lite®JackpotJunction
Pro®
Jackpotsone mystery or
Progressivemystery and Progressive
Audio Audio contained in Video files
Video
Special Effects
Threshold Setting Video output only
Show Scheduler
Television broadcasting
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Sy S t e m S • jac k p otj u n ct i o n
JackpotJunction Lite ControllerWorks with all jackpot systems and controllers.
Shows up to 8 jackpot levels simultaneously.• 1 input channel (serial port)• Shows one mystery or Progressive jackpot data
All screens connected to the JackpotJunction Lite Controller show the same content.
Accepted file formats:• Dynamic video – mPEG• Static video – GiF, JPG and bmP• Plays audio that is contained within a video file
With the dimensions of a mini-PC, it is ideal for controlling:• individual banks of slot machines• Adding an extra dimension to signs• integrated within the sign to control video
output
Dimensions:H 46 mmW 157 mmD 146 mm
JackpotJunction Pro ControllerWorks with most jackpot systems and controllers.
Each Digi box connection allows the Jack-potJunction Pro Controller to show up to 16 jackpot links simultaneously.• 16 input channels using one Digi box• Shows mystery and Progressive jackpot data
Screens connected to the JackpotJunction Pro Controller can show different content.
Accepted file formats:• Dynamic video – mPEG• Static video – GiF, JPG and bmP• Audio – mP3 and WAV
A 19 inch rack-mount PC, it is ideal for controlling:• Single site gaming properties.
Dimensions:H 177 mmW 482 mmD 508 mm4010515
4010518
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Sy S t e m S • jac k p otj u n ct i o n
JackpotJunction Connection KitConnects all major makes and models of jackpot controllers to Jackpot Data interchange.
required purchase with any JackpotJunction solution.
JackpotJunction Digi BoxEach Digi box increases input channels for the JackpotJunction Pro Controller from a maxi-mum of 4 to a maximum of 16.
Advised purchase with any JackpotJunction Pro solution.
JackpotJunction Jackpot Data Interchange Software This is the core module for all JackpotJunction solutions.responsible for collecting, verifying and com-municating the raw outputs of jackpot control-lers.integrates jackpot layer with all other input and output components of the JackpotJunction system.required purchase with all JackpotJunction solutions.
JackpotJunction VideoJunction SoftwareActs as the bridge between JackpotJunction and all video outputs.
Allows operational personnel to define and edit video shows and their properties, including:• scheduling times• sequence of play• text overlays• a myriad of special effects
Supporting mPEG video formats, VideoJunction provides limitless display options, including:• stock media footage• complex image morphing• 3-D rendering
required purchase with JackpotJunction Lite and Pro solutions
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JackpotJunction AudioJunction SoftwareActs as the bridge between JackpotJunction and all audio outputs.
Allows operational personnel to define and edit audio shows and their properties, including:• scheduling times• duration of play• sequence of play• sound on demand
Supporting WAV and mP3 audio formats, AudioJunction enables you to produce audio broadcasts with unparalleled impact, reach and affordability.
required purchase with JackpotJunction Pro solutions.
JackpotJunction TriggerJunction Software Acts as the bridge between JackpotJunction and all special effect outputs.
Allows jackpot hits to control special effects, including:• delay effects, such as triggering confetti can-
ons 10 seconds after audio begins• duration of effects
8 trigger outputs
required purchase with JackpotJunction Pro solutions.
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JackpotJunction XL® Unique Strengths
Power-up Every Square Foot of your Property • JackpotJunction XL controls audio, video and special effects throughout your property
broadcast Fun and Excitement • Communicate jackpot hits across all your properties
build and maintain Winning Atmosphere • All visitors share the emotions of jackpot winners
Push your Gaming Floor to all your Visitors;Pull all your Visitors to your Gaming Floor • Cross-Promote everything you offer by plac-
ing media devices throughout your property
Easy to use • Web-based applications
Proven install base • Customers worldwide from the largest casinos to standalone slot parlors
JackpotJunction XL® is the leading gaming-
enabled digital signage system worldwide.
Creating your own media channels,
JackpotJunction XL communicates the
excitement of your gaming floor to all your
visitors – driving attendance on your gaming
floor. Connecting all your properties and
extending your gaming floor’s reach to
customer gateways, JackpotJunction XL grows
gaming revenues.
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Channel your CommunicationsJackpotJunction XL puts you in control of com-
municating with your customers. Deployed
using unique media zones, you deliver targeted
messages to segments of your customers
based on their location. JackpotJunction XL
allows you to create your own media channels
for customers and employees to power-up
every square foot of your property.
Power-Up your SpaceWherever a customer can be found, so can
JackpotJunction XL. You choose where, when
and how to deploy the media devices it controls.
From gaming to non-gaming, outside to off-site
locations, the options are endless. Jackpot-
Junction XL gives you the flexibility to deploy
personalized content wherever, whenever and
however you choose.
Broadcast Fun and ExcitementHitting a jackpot is fun and exciting. With Jack-
potJunction XL you communicate jackpot hits to
every customer across your entire gaming floor
and throughout all of your properties.
Pumping-up the excitement extends play and
grows gaming revenues as customers look to
share in the fun and be the next jackpot winner.
Share Winning EmotionsEveryone loves a winner. JackpotJunction XL
allows you to share the emotions of individual
jackpot winners with all of your customers in
real time; on the gaming floor, in retail outlets
and restaurants, in the reception area, in their
hotel rooms… even in other properties. no win
needs to go unnoticed again.
Communicate in Real Timeusing templates and industry-leading tech-
nology, JackpotJunction XL empowers you
to communicate with your customers in real
time. Whether it is the latest jackpot winner,
promotional give-away or update on poker seat
availability, any authorized user can broadcast
messages at the time they will have maximum
impact.
Pull all of your Visitors to your Gaming FloorGaming, retail, F&b, hotel, convention, enter-
tainment – integrated operations can
significantly benefit from the cross-promotional
capabilities that JackpotJunction XL delivers.
With JackpotJunction XL you push your gaming
floor to all of your visitors, and pull all of your
visitors to your gaming floor.
Easy to UseAuthorized users manage JackpotJunction XL
locally or remotely through secure, browser-
based connections. The interface is easy to
use, and setting jackpot threshold levels is as
straightforward as using a calendar to set a
meeting. With the scheduler, you have the ability
to execute broadcasts based upon a wide range
of triggers, such as event, time, day, week, etc.
Proven Install BaseWith installations worldwide and customers
ranging from the largest casino operators to
standalone slot parlors, JackpotJunction XL is
tried and tested. To find out how JackpotJunction
XL will grow gaming revenues for you, please
contact your nearest Gaming Support office.
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Sy S t e m S • b a S e Sy S g m S
BaseSys ® GMS
Graphically model your gaming floor • Quickly see what is happening across your gaming floor(s)
Effectively manage your customers • Focus resources on your most valuable customers
real-time data gathering • minimize downside issues while maximizing customer interaction opportunities
Full accounting and reporting packages • manage and deliver data to meet opera-tional and regulatory requirements
modular to scale with your operations • You pay for what you need, when you need it
baseSys® GmS is our modular gaming
management system that delivers what you
need, when you need it. With baseSys GmS,
you receive one integrated package that can
include: Accounting; reception; Cashless
Gaming; Player Tracking; reporting; and more.
Model your Gaming FloorbaseSys GmS enables you to view a plan of your
gaming floor where each slot is represented
by a colored square. This allows you to quickly
and easily create an accurate ‘model’ of your
slot floor, so you can manage what is going on in
real-time.
Effective Customer ManagementDelivering real-time data to your fingertips,
baseSys GmS enables you to better manage
your customers. With baseSys GmS, you can
isolate registered players by machine, so you
know who is playing what machine, where they
are on your floor, and so on; allowing you to
identify, target and deliver superior service to
your most valuable customers.
Real-time DataDelivering 1,000 times faster data transfer
speeds than the rS485 protocol, baseSys
GmS shows what is happening on your gaming
floor in less than one minute. This enables
management to both minimize the downside
risks associated with gaming floors, and
more importantly to identify which customer
segments are on the gaming floor, where they
are, what they are doing, etc.
Competitors BaseSys GMS
Protocol rS485 Ethernet / iP
Data Transfer Speed
9,600 bps 10mbps
Slot Floor inter-rogation
Approximately 1 day
Less than 1 minute
overview Slow data transfers
Lightning fast data transfers
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Accounting and ReportingAdding and updating machines on your floor,
checking the daily result and counts, verifying
that all counts are accurate… these are some
of the primary tasks that baseSys GmS was
developed to perform day in, day out. machines
can be configured by groupings that include:
manufacturer; Denom and Location. With
baseSys GmS, you can quickly see which
machines and manufacturers are hot, what
locations deliver the best results depending on
the time of day, day of week, week of month, etc.
With baseSys GmS, the output you get is the
output you need. You have the option of standard
reports and charts, or you can request your
own custom reports and charts. Whether the
output is to manage and improve your gaming
operations, to meet regulatory requirements, or
both, baseSys GmS puts you in control.
‘Grow As You Go’ ScalabilityScaling to the size of your operations, baseSys
GmS has been designed from direct operator
input. What baseSys GmS offers is simplicity and
ease-of-use; Why buy a sledgehammer to crack
the proverbial nut? With baseSys GmS, you can
manage and control thousands of slot machines
in one or multiple properties from any computer
running the Windows® operating system.
To find out more about the superior features
of baseSys GmS, the most flexible gaming
management system in the industry, please
contact your nearest Gaming Support office.
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BaseSys Interface BoardCollects and records the most important data from slot machines Primary uses include:• meter collection and relay• Alarm collection and relay• remote hopper management• remote power management• Electronic funds transfer
Automatically monitor and control all major events for every slot that has a baseSys inter-face board within it and that is connected to the baseSys Floor Server, including:• Door open alarms• resetting meter data• Automatically turning on and off your slots
– delivering significant saving in energy and air conditioning costs
Dimensions:H 46 mmW 157 mmD 146 mm
BaseSys Jackpot Controller• Control up to 8 different jackpot settings• Adds greater flexibility to the baseSys Floor
Server
BaseSys Floor Server Allows you to control your slot floor by act-ing as the central collection gateway between individual slots that have a baseSys interface board within them and the back-end account-ing, management and player tracking software modules.
• Compact for ease of locating• Top-end, powerful hardware features• Developed to run baseSys Venue Software
Pack
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BaseSys Venue Software Pack Contains the baseSys Communication Server, which is an open standard integrated gateway connecting networked slot machines with a centralized database.Polls iP-addressable baseSys interface boards at specified and regular intervals.Accumulates system information for processing and storage within a database.
Data in this database is made available to net-work-based applications for:• inspection• manual adjustment• processing• analysis
baseSys Venue Software Pack also includes administrative applications that allow:• real-time, web-browser based data review• manual adjustments • Diagnostic utility for machine-level trouble-
shooting
BaseSys Accounting System Provides an overview for each gaming day on results, counts and differences for every slot machine connected to the system.Creates reports to allow completion of daily casino accounting.
• meter data for all slot machines for each gaming day is collected
• Allows for manual entry of meters from dis-connected machines
• Data is stored in a central database• reporting tools include: – Analyzer – charting application to compare figures for
slot machine coin-in, results, games played, etc. Comparisons can be run on manufacturer, game and denomination performance.
– Event Viewer – allows users to view slot events in real time or historically.
BaseSys Software Development Kit (SDK) Enables baseSys users to develop new applica-tions and integrate existing applications with baseSys configurations.
includes extensive system documentation, an APi (Application Programming interface) and sample code.
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BaseSys Data HarnessSerial cabling for transfer of data between gaming machine and baseSys interface board.Supports gaming machines with serial account-ing ports.
BaseSys Alarm Harness Pulse cabling that connects machine-based switches to digital i/o ports on baseSys inter-face boards.Collects alarm signals from main door, CPu door, cash box, etc.Supports most gaming machine makes and models.
BaseSys Parallel Meter Harness Parallel pulse cabling that connects machine-based mechanical meters to baseSys interface boards.For use with gaming machines lacking serial accounting ports.Supports most gaming machine makes and models.
BaseSys Player Tracking Module (PTM)With its in-built membrane keypad and screen, allows rapid access for operational personnel to manage and control player tracking data.Access control via embedded Dallas i-button iD employee access key reader.Card reader options are:• chip (smart) card• magnetic strip card
Supports most gaming machine makes and models.
BaseSys PTM Chip Card Reader replacement chip card reader module for baseSys PTm
replacement magnetic strip card readers also available
BaseSys PTM Chip CardsFor use with baseSys Player Tracking modules.PTm chip cards provide operators with quick, secure and error-free customer recognition for cashless and player tracking applications.Available in a wide range of memory options.Variety of card designs available to match your gaming and player loyalty program brands.
magnetic strip card also available in a variety of designs.
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Sy S t e m S • ta b l e b i l l b oa r d S
Power-up the space in your table games area
with a table billboard system.
An easy to use, stand-alone LCD display sys-
tem, the billboard integrates seamlessly with a
range of Cammegh roulette wheels; including
the mercury and Slingshot 2.
The billboard displays a wide variety of ani-
mated statistical and game play information
designed to attract and engage players.
optional bespoke graphics and an updatable
messaging banner reinforce your casino brand
and inform your customers of special events
and promotions.
Table BillboardsEngaging player interest and cross-promoting
the range of events and franchises throughout
your property will grow gaming revenues.
Key features include:
• Winning number stack
• Current trend statistics
• Hot and cold numbers
• odd and even numbers
• optional game status audio
billboard display stand for:
• Single or double displays
• Landscape or portrait formats
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g e n e r a l t e r m S a n d c o n d i t i o n S
General Terms and Conditions of Gaming Support
Article 1: General1. All offers, contracts and the execution of such shall be exclusively
governed by these general terms and conditions (hereinafter referred to as ‘the General Terms and Conditions’) of Gaming Support bV (hereinafter referred to as ‘Gaming Support’). Any deviations from the General Terms and Conditions must be explicitly agreed upon with Gaming Support in writing in advance.
2. in the General Terms and Conditions, the term ‘client or purchaser’ shall be taken to mean any (legal) person that has concluded or wishes to conclude a contract with Gaming Support.
Article 2: General terms and conditions of contracting parties and/or third parties
1. The general terms and conditions of contracting parties and/or third parties shall not apply, unless Gaming Support has explicitly accepted these general terms and conditions in writing.
2. Any applicability of the general terms and conditions referred to above shall not, however, affect the applicability of the General Terms and Conditions of Gaming Support, unless the latter deviate from the ge-neral terms and conditions of contracting parties and/or third parties.
3. General terms and conditions and any agreed amendments or ad-ditions to such shall only be accepted by Gaming Support under the conditions referred to above and shall only apply to the designated transaction. Later transactions shall not automatically again be con-cluded under these conditions.
Article 3: Tenders and orders1. All tenders and quotations submitted shall be without obligation un-
less explicitly stated otherwise and shall be based on the data, draw-ings, calculated prices of materials, etc. furnished with any requests.
2. All the data furnished in the tender, such as dimensions, weights, capacities and quantities, shall be specified as accurately as possible on the basis of the information known at the time.
3. Drawings, calculations, photocopies, descriptions and any other docu-ments and appendices concerning tenders shall be deemed to form part of the tenders.
4. The sending of tenders and/or brochures, quotations, and suchlike shall not commit Gaming Support to delivery or acceptance of the order.
5. Gaming Support shall retain the right to refuse orders without giving reasons, or to deliver cash on delivery (CoD).
Article 4: Agreements undertakings to, and agreements and/or contracts with, employees of
Gaming Support shall not bind Gaming Support, unless they have been confirmed by Gaming Support in writing. in this context, ‘employees’ shall be taken to mean all personnel and staff without power of attor-ney. The client or purchaser must ascertain in advance whether or not the employee as referred to above has power of attorney.
Article 5: Contract1. Subject to the provisions set out below, a contract shall first be
concluded after Gaming Support has accepted or confirmed an order in writing. The confirmation of the order shall be deemed to represent the contract correctly and completely.
2. Any supplementary agreements made and/or undertakings given subsequently by Gaming Support or its employees, or any supplemen-tary agreements made and/or undertakings given subsequently on behalf of Gaming Support by its salespersons, agents, representatives or other intermediaries shall only bind Gaming Support if such agree-ments and/or undertakings have been confirmed by it in writing.
3. in the case of work for which no tender or confirmation of the order in respect of the nature and extent of such work is sent, the invoice and/or delivery note shall also be regarded as confirmation of the order, which invoice and/or delivery note shall also be deemed to represent the contract correctly and completely.
4. by placing an order, the client or purchaser declares that it is solvent and creditworthy.
5. upon or after concluding the contract, and before it performs (further), Gaming Support shall be entitled to require from the client or pur-chaser security for the fulfilment of both its payment obligations and other obligations. A client or purchaser shall be bound to furnish such security.
Article 6: Prices1. Gaming Support’s prices shall be without obligation. The prices shall be
specified exclusive of VAT, and exclusive of other taxes, levies and fees.2. All contracts shall always be concluded on the basis of the prices cur-
rent at the time of the conclusion of the contract.3. All the work, investigations, tests, etc. to be carried out by Gaming
Support shall be charged to the client or purchaser in accordance with Gaming Support’s current and/or usual rates at the time of the order concerned.
4. Should there be any price increases after a contract with Gaming Support has been concluded, as a result, for example, of increases introduced by the government or increases in factory prices, ex-
change rates, etc., Gaming Support shall be entitled to pass on these increases to the client or purchaser. This shall not affect the client or purchaser’s right to dissolve the contract. in the event of such dissolu-tion, the client or purchaser shall be required to pay the costs already incurred.
5. The client or purchaser may, if required and at its own expense, ar-range for a chartered accountant to inspect the records concerned with the evidence for the increase passed on.
6. The payment of any extra charges on the basis of this article must be made at the same time as the payment of the principal amount.
Article 7: Amendments to the order1. Amendments to the original order, of whatever nature, which are made
in writing or orally by, or on behalf of, the client or purchaser and which result in higher costs than could be expected in the quotation shall be charged extra to the client or purchaser.
2. Amendments to the execution of the order which are desired by the cli-ent or purchaser after placement of this order must be communicated to Gaming Support by the client or purchaser in writing and in good time. if such amendments are communicated orally or by telephone, the execu-tion of these amendments shall be at the client or purchaser’s risk.
3. A submitted amendment may result in the delivery period agreed by Gaming Support before the amendment being exceeded, which is outside Gaming Support’s responsibility.
Article 8: Cancellation1. Should the client or purchaser cancel the order and/or refuse to
purchase items for reasons that fall outside Gaming Support’s area of risk, the client or purchaser shall be obliged to acquire the materials already purchased by Gaming Support, whether or not they have been treated or processed, at cost price, including wages and social insur-ance contributions.
2. Subject to the provisions referred to in the previous paragraph of this article, Gaming Support shall retain all rights to claim full perfor-mance of the contract and/or full compensation.
3. items specially customised, treated, packed, and so on for the client or purchaser shall not be taken back and/or credited.
4. Should the client or purchaser nevertheless cancel the order, he shall also be obliged:
a) to pay for the work already performed; b) to refund the costs arising from the cancellation and any exchange
losses, if Gaming Support has concluded a currency agreement with a bank or other third party in connection with the order;
c) to indemnify Gaming Support against claims from third parties as a result of the cancellation of the order.
Article 9: Deciding not to proceed with delivery/purchase1. When enquiries made or other information gained result in serious
doubt about the client or purchaser’s ability to pay, Gaming Support shall be entitled to inform the client or purchaser in writing that it has decided not to proceed with the contract. in this case, delivery may still continue to take place on a CoD basis or by means of payment in advance.
2. The client or purchaser’s legal right to decide not to proceed with the contract remains unaffected.
Article 10: Delivery and delivery date1. The date ex works, ex workshop, ex warehouse, ex supplier or ex some
other place agreed later shall be considered as the delivery date of items supplied by Gaming Support.
2. Delivery carriage paid shall take place only if and in so far as this is specified by Gaming Support on the invoice or in some other way.
3. items, including those delivered carriage paid or those transported in the name of Gaming Support, shall be transported at the client or purchaser’s expense and risk, such that the dispatch is considered as delivery.
4. Gaming Support shall be entitled to deliver in parts (partial deliveries), which deliveries it may invoice separately; the other party shall then be obliged to pay pursuant to the provisions of Article 20 of the General Terms and Conditions. Partial deliveries shall be treated as execution of a special order within the meaning of the General Terms and Condi-tions.
5. The specification of delivery date shall always be an approximation, unless explicitly agreed otherwise in writing. The delivery shall take place within the stipulated period as soon as the items have left the warehouse before expiry of the stipulated period.
6. The agreed delivery date shall not be a deadline. Gaming Support shall only be liable for exceeding the agreed delivery date if it is given notice of default in writing and is offered a reasonable period for fulfilment of its obligations.
7. in the event of a situation as referred to in the previous paragraph, Gaming Support’s liability shall be limited to the size of the amount for which Gaming Support is insured in respect of this matter.
8. The client or purchaser undertakes to enable Gaming Support to execute, or arrange for the execution of, the items and/or services or work in a proper and sound manner, failing which Gaming Support shall be entitled to proceed to dissolution of the contract.
9. in the event that delivery, installation and/or repair of the goods has to occur in a place other than the places referred to in paragraph 1, the client or purchaser shall be unconditionally bound to reimburse Gaming Support for the call-out charges and accommodation ex-
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penses, in accordance with Gaming Support’s current or known rate at the time of the order concerned. These costs shall also be fully payable in the event that Gaming Support concludes on-site, such at its own discretion, that installation and/or repair, for whatever reason, can not be executed.
10. if the other party has not taken possession of the items after the expiry of the delivery date, these items shall be stored at the other party’s disposal, at the other party’s expense and risk.
11. Should Gaming Support be unable to fulfil its obligations, it shall im-mediately notify the client or purchaser of this, stating the expected period by which the specified delivery period will be exceeded.
12. All the items and services that have been ordered from Gaming Sup-port by, or in the name of, the client and that Gaming Support has supplied and/or installed over and above the quantities and/or sorts of materials to be processed as explicitly laid down in the contract or has performed over and above the work described in this contract shall be charged as extra work.
Article 11: Fitting1. All the arrangements and/or facilities that are necessary for the set-
ting up of the items to be fitted and/or the correct functioning of the items in fitted state shall be at the client or purchaser’s expense and risk and shall fall outside Gaming Support’s responsibility.
2. The client or purchaser shall be obliged, at its own expense, to prepare and maintain the rooms in which the items are installed in such a condition that the fitting can take place without any delay and without any problems. The corresponding work shall be for the client or purchaser’s account and should be carried out in accordance with the specifications furnished by Gaming Support. if and in so far as the client or purchaser fails to fulfil this obligation, Gaming Support may, at its own discretion, carry out all the work, or have it carried out, and purchase all the material required for this work, in order to ensure the fitting is carried out efficiently; and this shall all be at the client or purchaser’s expense and risk.
3. in order to fulfil the obligation referred to in the previous paragraph, the client or purchaser shall, at its own expense and risk, ensure, among other things, that:
a) the rooms designated for fitting the items in have been correctly prepared, heated, provided with lighting and provided with air condi-tioning, all in accordance with Gaming Support’s specifications;
b) as soon as Gaming Support’s employees have arrived at the location where the fitting is to take place, they can begin their work and, in addition, are at all times given the opportunity to carry out their work during normal working hours and also, should Gaming Support deem it necessary, outside normal working hours;
c) suitable accommodation and/or facilities required by labour legisla-tion are available for Gaming Support’s employees;
d) the access roads to the location where the fitting is to take place are suitable for the transport of the items;
e) there are the required lockable storage places for material, equip-ment and other items;
f) the agreed assistants, auxiliary equipment, and auxiliary and work-ing materials are available on time and free of charge;
g) upon commencement of and during the fitting, the items, in good condition, are available on-site;
h) all the necessary safety and other precautionary measures have been taken and are maintained, which should be shown in, among other things, a written statement of the client or purchaser that the rooms in which the items have to be set up meet Gaming Support’s specifications, particularly in terms of the floor load and suitability of the building for the installation and use of the items.
4. in the event of loss of time caused by delay owing to the client or pur-chaser’s failure to fulfil one or more of the obligations set out in this article, the costs thereby incurred shall be for the client or purchaser’s account and the fitting period shall be extended accordingly. in ad-dition, Gaming Support shall be entitled, if such is reasonable in the individual context of the case, to decide not to proceed with the fitting (for the time being), without prejudice to the client or purchaser’s obli-gation to pay for the items delivered and to pay the costs that are for its account.
Article 12: Transport/risk1. if no further instruction is given to Gaming Support by the client or
purchaser, the means of transport, dispatch, packaging, etc. shall be determined by Gaming Support in accordance with good commercial practice, without Gaming Support bearing any responsibility for such. Any specific wishes of the client or purchaser concerning the transport or dispatch shall only be carried out if the client or purchaser has declared that it will bear the extra costs of such.
2. Even if delivery carriage paid has been agreed, the dispatch shall always be at the client or purchaser’s expense and risk, even when the transporter claims that on consignment notes, road waybills, and suchlike there appears the clause that all transport damage shall be at the sender’s expense and risk.
3. The client or purchaser must itself arrange for the insurance of the items during transport. The transport shall only be insured by Gaming Support if the client or purchaser has explicitly requested such in writ-ing for its own account.
Article 13: Guarantee1. The guarantee furnished on items sold by Gaming Support shall never
exceed the guarantee furnished to Gaming Support by its suppliers.2. in all cases, all guarantees on items and/or services supplied shall
lapse: a) if no valid guarantee certificate and sales receipt is produced; b) after the expiry of the guarantee period given by Gaming Support
exclusively in writing or, if no guarantee period is given in writing, one year after the date of delivery;
c) if work on the item supplied has been or is being carried out by persons other than those designated by Gaming Support;
d) if defects in the item supplied are a result of any negligence or injudicious use;
e) if the item is not used in accordance with its agreed or intended purpose;
f) if the defects arise or result from faultiness of materials or services which were furnished, fitted, or removed by the client or purchaser for the (end) products and/or services supplied by Gaming Support or which are connected in some other way with the items supplied.
Article 14: Liability1. The client or purchaser shall indemnify Gaming Support and its
employees or persons employed by, or in the name of, Gaming Support against all claims from third parties for compensation for any damage suffered by such third parties which is caused by, or connected in some other way with, items or services supplied by Gaming Support. Gaming Support shall exclude liability for consequential damage, in-cluding consequential loss, lost profits, lost savings and damage owing to interruption of operations.
2. Except for Gaming Support’s liability pursuant to mandatory statutory provisions and generally prevailing rules of reasonableness and fair-ness, Gaming Support shall not be liable for the costs, damage and interest that may arise as a direct or indirect result of:
a) a non-attributable failure to perform, as further described in these General Terms and Conditions;
b) deeds or omissions on the part of the client or purchaser, its em-ployees, or other persons employed by it or in its name;
c) errors and/or defects in a design that were not noted by the client or purchaser at the time of approval of the design concerned.
3. Gaming Support’s liability shall never extend beyond that of its suppliers.
4. Gaming Support shall not be liable for damage to items supplied by it during transport not organised by itself.
5. Gaming Support shall not be liable for injudicious, faulty installation by third parties of items supplied by Gaming Support.
6. Gaming Support shall not be liable for damage and defects that occur as a result of injudicious, incorrect use of the items supplied.
7. Any liability of Gaming Support shall at all times be limited to the amount that is paid out under its insurance in that case. Should Gaming Support’s liability not fall under the description of the cover of the insurance, its liability shall be limited to an amount of Eur 5,000 or an amount that is twice the amount of the invoice concerning the delivery or service that gave rise to the liability, whichever of these amounts is higher.
Article 15: Non-attributable failure to perform; Force majeure1. The term ‘a non-attributable failure to perform’ shall be taken to
mean: a failure that is neither due to the fault of Gaming Support nor should be for the account of Gaming Support in accordance with the law, a juristic act or generally accepted standards. Among the causes of non-attributable failures are: strikes, excessive absenteeism ow-ing to illness of Gaming Support’s employees, transport difficulties, extreme weather conditions, fire, government measures, including in any case import and export bans, quota systems and interruptions of operations at Gaming Support or its suppliers, as well as breach of contract by its suppliers resulting in Gaming Support being unable (any longer) to fulfil its obligations to the client or purchaser.
2. if, in Gaming Support’s opinion, the cause of the non-attributable failure will be of a temporary nature, it shall be entitled to postpone the execution of the contract until the circumstance giving rise to the failure to perform ceases to occur.
3. Should the situation of the non-attributable failure to perform be of a permanent nature, parties may make an arrangement concerning the dissolution of the contract and the consequences associated with such.
4. Gaming Support shall be entitled to demand payment in respect of the performance effected in the execution of the contract concerned before a situation within the meaning of this article became apparent.
5. Gaming Support shall be entitled to also invoke a non-attributable failure to perform if the circumstances giving rise to the failure to perform occur after items and/or services should have been supplied by it.
Article 16: Complaints1. upon delivery of items supplied by Gaming Support, the client or pur-
chaser must ascertain the current condition of the items and whether or not the items supplied are in conformity with the provisions of the contract within the meaning of Article 5 of the General Terms and Con-ditions. Should it then appear that items have been damaged, the client or purchaser must itself immediately take all measures to obtain dam-ages from the transporter. Should it appear that the items supplied are not in conformity with the provisions of the contract as referred to
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shown or when the transfer concerned, with specification of the invoice number or the reason for the payment, has been credited to Gaming Support’s bank or giro account.
2. Gaming Support shall be entitled, before the commencement of and even during the execution of the contract, if it so requires, to demand payment in advance from the client or purchaser up to an amount equal to 100% of the agreed price in respect of the contract upon commencement and up to an amount equal to 80% of the agreed price during the execution of the order.
3. Should the client or purchaser fail to make a demanded payment referred to in paragraph 2, Gaming Support shall be entitled to halt the work until the demanded payment has been made to Gaming Support, without prejudice to Gaming Support’s right to compensation for costs, damages and interest.
4. repairs, including the parts and/or materials used for such, must at all times be paid for in cash upon delivery. Also included here are the work and extra materials arising from the (again) furnishing, fitting or removing, or which are connected in some other way with the items and/or services supplied for which the client or purchaser was indem-nified under guarantee by Gaming Support’s suppliers.
5. in the event that the client or purchaser a) is put into involuntary liquidation, assigns its estate, submits a
petition for suspension of payment(s), has the whole or a part of its property attached,
b) dies or is put in the hands of the receivers, c) fails to fulfil any obligation resting with it under the law or under
these terms and conditions, d) fails to pay an invoice amount or a part of such within the period
stipulated for this, e) proceeds to effect the cessation or transfer, whether directly or indi-
rectly, of its company or an important part of it, including the bringing of its company into a company to be established or already existing, or proceeds to change the object of its company.
Gaming Support shall be entitled, as a result of the simple occur-rence of one of the above-mentioned circumstances, either to deem the contract to be dissolved, without any notice of default or judicial intervention being required, or to demand immediately in full, without any warning or notice of default being necessary, any amount payable by the client or purchaser in respect of the deliveries made by Gaming Support, all without prejudice to Gaming Support’s right to compensa-tion for costs, damages and interest.
Article 21: Leniency Should Gaming Support not always and immediately use its rights in a
particular matter under the General Terms and Conditions, this shall neither involve Gaming Support not being permitted to exercise such rights as the occasion arises later nor involve Gaming Support being bound to exercise similar leniency in other cases later.
Article 22: Interest and costs1. if payment has not been made within the period stated in Article 20, the
client or purchaser shall be in default by operation of law and shall, as from the invoice date, owe 1.5% interest per (part of a) month on the amount still outstanding.
2. All the court and extrajudicial costs to be incurred shall be borne by the client or purchaser. The extrajudicial collection costs shall amount to at least 15% of the amount owed by the client or purchaser, including the interest mentioned above, with a minimum of Eur 100.
Article 23: Applicable law All tenders, contracts and the execution of such shall be exclusively
governed by Dutch law.
Article 24: Disputes1. All disputes, including those only considered as such by one party, that
arise from, or are connected with, the contract to which the General Terms and Conditions apply or the General Terms and Conditions themselves shall be decided upon by the District Court in rotterdam, such to the extent permitted by the statutory provisions.
2. The provisions of the previous paragraph shall not affect Gaming Sup-port’s right to submit the dispute to the civil court that has jurisdiction in accordance with the normal rules relating to jurisdiction.
Article 25: Translation of the General Terms and Conditions in the event that the General Terms and Conditions have been trans-
lated, the Dutch text shall take precedence over the translated text.
earlier in this paragraph, the client or purchaser must inform Gaming Support of this in writing.
2. Any complaints shall only be accepted by Gaming Support if they have reached it in writing – directly – within eight working days after deli very of the items concerned, with an accurate specification of the nature of, and grounds for, the complaints. Complaints concerning hid-den defects must be communicated to Gaming Support by registered letter within eight days after the client or purchaser could reasonably have discovered the defect, but within six months after the delivery.
3. Complaints concerning invoices must also be submitted in writing and within eight days after the date of dispatch of the invoices.
4. Gaming Support must be given the opportunity to check the complaints submitted.
5. if, in Gaming Support’s opinion, the complaint is justified, Gaming Support shall, at its own discretion, either replace/restore the items or take back the items and refund the purchase price.
Article 17: Goods returned1. Goods returned without prior written permission from Gaming Support
or without any agreement having been made shall not be accepted. Goods returned without written permission from Gaming Support shall be stored at the expense and risk of the sender or refused.
2. in the case of items returned, the handling and other costs arising shall be charged to the sender and shall amount to a minimum of 15% of the invoice amount of the items.
Article 18: Intellectual property1. Gaming Support shall retain all intellectual property rights to all
designs, illustrations, drawings, samples, models, etc. furnished by it. reproduction, disclosure/publication and copying, in whatever manner, shall only be permitted with Gaming Support’s prior explicit written permission.
2. The designs, illustrations, drawings, samples, models, etc. referred to in paragraph 1 shall remain the inalienable property of Gaming Sup-port and must be returned to it on its first demand.
3. Gaming Support shall be permitted to take technical measures to protect its software. if Gaming Support has protected software by technical means, the client or purchaser shall not be permitted to remove, evade or otherwise nullify this protection.
4. For each act carried out contrary to this provision, the client or purchaser shall be obliged to pay a fixed penalty of Eur 50,000 or Eur 5,000 a day, without prejudice to Gaming Support’s right to claim full damages.
Article 19: Retention of title1. unless explicitly agreed otherwise in writing, any remaining materials
that originally came from Gaming Support shall be the property of Gaming Support.
2. All the items supplied by Gaming Support shall remain its property un-til the client or purchaser has completely paid all its debts concerning these items, concerning items to be supplied by Gaming Support and concerning the work carried out or to be carried out pursuant to such a contract for the client or purchaser, as well as all its debts on account of failing to perform such contracts. The risk in respect of the items passes to the client or purchaser at the moment of delivery.
3. in the event of the client or purchaser not paying an amount due and payable, suspending payment(s), petitioning for suspension of payment(s), being put into involuntary liquidation, being put in the hands of the receivers, dying or having its affairs wound up, Gaming Support shall be entitled, without notice of default and without judicial intervention, to cancel the order or the part of it that still has to be delivered and to claim back as its property the items that may have been delivered but have not been paid for or not been paid for in full, but without prejudice to its rights to seek compensation for any loss or damage. in such cases, each debt owed to Gaming Support by the client or purchaser shall be immediately due and payable. The costs of taking back or claiming back the items shall be borne by the client or purchaser.
4. The items may be sold on or used by a client or purchaser in the con-text of its normal business activities, but may not be given as security and may not serve as security for a debt owed to a third party.
Article 20: Payment1. Payment of the invoice amounts must always be made in full within 14
days after the invoice date, unless explicitly agreed otherwise in writ-ing. The payment shall then first be acknowledged as such, if this is effected in cash against proper proof of discharge and this can also be
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