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Prenatal Care Capacity Assessment in Philadelphia Thelma Rose Ganser, Master of Public Health Candidate June 2012 A Community Based Master’s Project presented to the faculty of Drexel University School of Public Health in partial fulfillment of the Requirement for the Degree of Master of Public Health.

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Page 1: Ganser_prenatal care capacity assessment

Prenatal Care Capacity Assessment in Philadelphia

Thelma Rose Ganser, Master of Public Health Candidate June 2012

A Community Based Master’s Project presented to the faculty of Drexel University School of Public Health in partial fulfillment of the Requirement for the Degree of Master of Public Health.

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AKNOWLEDGEMENTS

I would like to give special thanks to everyone who contributed to this project. Most notably my faculty advisor, Dr. Jennifer Breaux and Principal Investigator, Dr. Nathalie A. Bartle.

Additionally, I would like to thank my community preceptor, Deborah Roebuck and other members of the Maternal, Child and Family Health Division of the Philadelphia Department of

Public Health including Maria Ness and Bethany Massey. Furthermore, I would like to acknowledge our Practicum student, Jasmine Wall for her assistance in completing the project,

as well as the Maternity Care Coaltion and the Maternal and Child Health Working Group of the Drexel University School of Public Health for their support. Lastly, I would like to thank my

friends and family for all of their support throughout the process.

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TABLE OF CONTENTS

Abstract ..................................................................................................................................................... viii

Introduction .................................................................................................................................................. 1

Background and Significance ....................................................................................................................... 3

Importance of Prenatal Care ..................................................................................................................... 4

Disparities in Access to Care ..................................................................................................................... 6

Life Course Perspective ............................................................................................................................. 9

Prenatal Care Scale ................................................................................................................................. 10

Specific Aims ............................................................................................................................................... 11

Research Design and Methods .................................................................................................................. 12

Quantitative Methods ............................................................................................................................. 13

Qualitative Methods ............................................................................................................................... 16

Results......................................................................................................................................................... 17

Quantitative Results ................................................................................................................................ 17

Facility Type ........................................................................................................................................ 18

Available Prenatal Care Hours Weekly ............................................................................................... 19

Types of Providers ............................................................................................................................... 19

Total Number of Prenatal Care Hours by Provider Type .................................................................... 20

Full Time Equivalency (FTE) ................................................................................................................ 21

Payment Type and Insurance Coverage ............................................................................................. 23

Total Number of Prenatal Care Appointments Weekly ...................................................................... 24

Wait Time for Prenatal Care Appointment ......................................................................................... 24

Statistically Significant Differences Between Public and Private Sites ............................................... 25

Qualitative Open-Ended Questions on the Change in Prenatal Care Capacity .................................. 26

Qualitative Results .................................................................................................................................. 27

Change in Prenatal Care Capacity ....................................................................................................... 27

Barriers to Providing Prenatal Care .................................................................................................... 28

Facilitators to Providing Prenatal Care ............................................................................................... 29

Key Action Steps to Ensure All Women Receive Prenatal Care .......................................................... 30

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Discussion ................................................................................................................................................... 31

Limitations .................................................................................................................................................. 36

Conclusions ................................................................................................................................................. 37

Recommendations ..................................................................................................................................... 38

Bibliography................................................................................................................................................ 40

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LIST OF TABLES

Table 1 Facility Type Public ........................................................................................................................ 18

Table 2 Facility Type Private ...................................................................................................................... 18

Table 3 Percentage of Provider Type ......................................................................................................... 20

Table 4 Percentage of All Hours by Provider Type .................................................................................... 21

Table 5 Full Time Work Equivalency (FTE) ................................................................................................. 22

Table 6 Statistically Significant Differences Between Public and Private Sites........................................ 26

Table 7 Change in Prenatal Care Capacity ................................................................................................. 27

Table 8 Barriers to Providing Prenatal Care .............................................................................................. 28

Table 9 Facilitators to Providing Prenatal care ......................................................................................... 30

Table 10 Key Action Steps to Ensure All Women Receive Prenatal Care ................................................. 31

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LIST OF GRAPHS

Graph 1 Reported Facility Type ................................................................................................................. 18

Graph 2 Percentage of Total Providers and FTE of Provider Type............................................................ 23

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LIST OF APPENDICES

Appendix A .................................................................................................................. Quantitative Survey

Appendix B ................................................................................................ Qualitative Interview Questions

Appendix C ..................................................................................................... Informational Letter to Sites

Appendix D ............................................................................ Community Coalition Action Theory (CCAT)

Appendix E .................................................................................................... Identified Prenatal Care Sites

Appendix F ....................................................... Available Prenatal Care Hours at Public and Private Sites

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ABSTRACT

Prenatal Care Capacity Assessment in Philadelphia Rosie Ganser MPH1, Dr. Nathalie A. Bartle EdD1,

Jennifer Breaux DrPH MPH1, Deborah Roebuck2, Maria Ness MPH2

1Drexel University School of Public Health, 2Philadelphia Department of Public Health

Philadelphia has one of the highest rates of infant mortality in the nation. With the closure of 13 obstetric (OB) inpatient units since 1997, the question arises if there is sufficient prenatal care capacity in Philadelphia at this time. The objectives of this study are to: 1) determine the number of prenatal care slots available in Philadelphia; 2) determine the full-time work equivalent of providers offering prenatal care; 3) identify the available hours for prenatal care 4) determine types of insurance and/or payment methods; 5) identify the average length of time a newly pregnant woman has to wait for an initial appointment; and 6) identify how prenatal care capacity has changed in the past 5-10 years. Quantitative surveys were e-mailed and faxed to identified sites and qualitative interviews were conducted with four key personnel. Completed surveys were received from 20 sites. The calculated FTE for a total of 90 providers was 19.8 providers, which represents a workforce of only 22% of the possible 100%. The majority of available hours were reported between 8AM and 5PM, Monday-Friday, with 10% of sites providing hours before 8AM and 25% of sites providing hours after 5PM. All sites reported accepting private insurance and medical assistance. Additionally, the average wait time for a prenatal care appointment was reported to be 10.26 days. Qualitative findings were consistent with the literature. Prenatal care hours need to be expanded and the provider work-force needs to be increased. Furthermore, political and economical barriers to providing the critical support services need to be addressed and implementation of an annual city-wide surveillance for prenatal care capacity is necessary.

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Introduction

Philadelphia has one of the highest rates of infant mortality of all urban locations. As of

2008, the overall rate was 10.8 per 1,000 live births, placing Philadelphia fifth in the nation for

highest infant mortality rate (Pennsylvania Department of Health, 2009). Currently the national

infant mortality rate is 6.7 per 1,000 live births, putting the United States (U.S.) behind 46 other

developed countries (National Center for Health Statistics, CDC, 2010). One possible reason for

the high infant mortality rate is the large number of babies born pre-term (Hamilton, Martin, and

Ventura, 2011). Births that occur before 37 weeks of gestation are considered to be pre-term

(Goldberg & Dwight, 1998), and currently account for 12% of all babies born in the US

(National Center for Health Statistics, 2010).

Adequate prenatal care is considered a modifiable risk factor related to pre-term births

and is defined as:

• “The timing and initiation of care;

• Adherence to a prescribed visit schedule;

• The content of medical care, including assessment of risk status; medical tests to

scren for and diagnosis disease conditions; medical procdures for the treatment of

diseases; assessment of the need for and referral to ancillary services; provision of

health education; and so on;

• The type training and organization of provider(s) of care;

• The setting of care;

• The content of ancillary services, including educational, nutritional, and

psychosocial service; case management; tobacco, alcohol, and substance abuse

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counseling; social support intervention services; outreach and follow-up services,

and so on;

• The quality, availability, accessibility, organization, and functioning of the

prenatal care provider system, including patient/provider/system interactions

(Alexander & Kotelchuk, 2001).”

The lack of adequate prenatal care in Philadelphia, which currently lags behind other cities,

potentially impacts the high infant mortality rate (Jessop, et al. 2005; Rouse, Fantuzzo, LeBoeuf,

2011). For example, 13 hospitals have closed their inpatient obstetric (OB) units since 1997

(Bishop, 2006), and with a small increase of births from 22,753 in 1996 to 23,431 in 2009

(Pennsylvania Department of Health, 2010), there is concern that prenatal care capacity has been

dramatically affected by this increase in demand for obstetric services.

Health outcomes including the rates of low birthweight babies, preterm pregnancies,

perinatal and maternal mortalities, infant mortalities, and severe maternal morbidity are

recognized indicators of sufficient and appropriate reproductive health care (Cunningham, et al.,

Chapter 1, 2010). However, while such statistics do reflect the status of reproductive care for a

given locale, they are also influenced by a number of sociodemographic, behavioral and medical

risk factors. Thus, in assessing Philadelphia’s system of prenatal health care delivery, it is

important to keep in mind that insufficient or inappropriate prenatal care is one among many risk

factors that influence birth outcomes (Alexander, Kogan, & Nabukera, 2002).

Since the literature suggests that prenatal care is of great importance for good maternal

and infant health outcomes, it is fitting that the Maternal Child and Family Health (MCFH)

Division of the Philadelphia Department of Public Health (PDPH) sought to address these issues.

Thus it is vital to know the magnitude of capacity issues related to prenatal care in Philadelphia.

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In order to investigate these issues, the Maternal and Child Health Working Group (MCHWG)

within the Drexel University School of Public Health (DUSPH) partnered with the MCFH

division.

The primary goal of this study was to conduct an assessment to determine the extent of

prenatal care capacity, both public and private available to pregnant women in Philadelphia. This

study addressed the level of sufficiency as it relates to prenatal care within Philadelphia’s system

of reproductive health care delivery. “Prenatal care capacity” refers to the system’s ability to

meet prenatal care needs of pregnant women in terms of providing an adequate number of

appointments within an acceptable time frame for women in various trimesters of their

pregnancies according to recommendations from the American College of Obstetrics and

Gynecology (ACOG) and the current standard of care. Prenatal care capacity, or the capacity of

the provider workforce is distinct from the quality of care provided, although both contribute to

the provision of adequate prenatal care. The ability of this system to provide care that is adequate

in terms of quality will be addressed by this project in future studies.

Background and Significance

Prenatal care is a very important component of reproductive health care. The ultimate

goal of providing reproductive care, in the forms of preconception, prenatal, peripartum and

neonatal care, is to maximize the health outcomes for newborns and mothers, which in turn, are

reflected by a number of local and national perinatal statistics (Thompson, Goodman, & Little,

2002). The significance of prenatal care and the impacts of disparities in access to care, as well

as the manner in which prenatal care utilization is measured, can all impact the reported positive

health outcomes for mothers and babies. The large disparities in poor birth outcomes have been

further explained with recent studies utilizing the theory of the Life Course Perspective.

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Importance of Prenatal Care

Pregnancy outcomes have shown to improve with early preventive care beginning at

preconception (Kirkham, Harris, & Grzybowski, 2005). The standard for the timing of initiation

of prenatal care is accepted as occurring within the first trimester of pregnancy (Kirkham, Harris,

& Grzybowski, 2005). Timeliness in which care is initiated is very important and it is necessary

for a system have the capacity to initiate care in a timely manner. The Agency for Healthcare

Research and Quality (AHRQ) addressed the issue of timeliness of care in their Nataional

Healthcare Quality Report (2011). Care that is not administered in a timely manner can lead to

emotional discomfort, greater costs for treatment, and can have negative impacts on physical

health (Boudreau, et al., 2004).

The goals of the initial prenatal care visit, are to determine the health status of the mother

and fetus, estimate the gestational age, plan for and initiate continued care, and determine if any

major health risks exist according to the patient’s family and past medical history (Kirkham,

Harris, & Grzybowski, 2005; American College of Obstetrics and Gynecology (ACOG), 2004).

Because screenings and further evaluations are based on gestational age, it is important to

accurately determine the estimated delivery date (EDD) at this early prenatal care appointment.

Further prenatal appointments and a plan for subsequent care may vary from somewhat

infrequent visits for a low-risk pregnancy to prompt hospitalization if the risk to maternal or fetal

life is observable or imminent (Cunningham, et. al., 2010).

The benefits of prenatal care have been highly debated and in order to address this

debate, Villar and Bergsjo reviewed the evidence-based reasons for prenatal care (Villar &

Bergsjo, 1997). Since there is disagreement as to what the actual benefits of prenatal care are,

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they focused on the components of prenatal care which are proven to be preventive and help

reduce risk for mothers. These factors include bleeding, anemia, preeclampsia, sepsis and genito-

urinary infection and obstructed labor. An additional maternal health benefit includes detection

of gestational diabetes (Prenatal Care, 2004).

Prenatal care also provides health benefits for the baby. This includes the recognition of

genetic abnormalities, unusual fetal position or restricted growth, and fetal problems or distress

(Prenatal Care, 2004). A lack of prenatal care can lead to a higher risk of maternal morbidity and

mortality and pre-term births and low birth-weight births (Alexander & Kotelchuck, 2001,

Vintzileos, et al., 2002, Cunningham, et al., Chapter 1, 2010). Low birth-weight infants are at

higher risk for abnormal growth rates, sickness, neurodevelopmental issues, and late onset sepsis

(Hack, Klein, & Taylor, 1995; van Wassenaer, 2005; Stoll et al.,1996). They are also at a greater

risk for health issues later in life including hypertension, diabetes, psychological distress, and

obesity (Curhan et al., 1996; Wiles, Peters, Leon, & Lewis, 2005).

A study reviewing a low-income population in New York State determined there was an

association between receiving adequate prenatal care and the utilization of well-child visits

postpartum, suggesting an impact on newborn care as well (Cogan, et al., 2012). The study also

found that adequate prenatal care was associated with a child receiving a lead test by age two.

The findings from this study suggest that prenatal care is a protective factor for healthy practices

after birth, providing additional potential health benefits for the baby.

Withholding prenatal care would be deemed unethical making a randomized control trial

an impossibility to confirm the positive effects of prenatal care. However, recent studies show

that the ways in which the effectiveness of prenatal care is viewed in terms of birth outcomes

may be impractical. Dooley and Ringler (2012) suggest that prenatal care should be viewed for

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its psychosocial impacts, the improvement of the patient-provider relationship, and the ability to

provide continuous education. These impacts include the ability to provide early intervention

with high risk behaviors that include smoking, drug use, poor nutrition, and the treatment of

sexually transmitted diseases (Bennett, et al., 2006, Kirkham, Harris, & Grzybowski, 2005). The

development of this strong relationship between the pregnant woman and her health care

provider has the potential to transform into the lifelong establishment of primary and preventive

care for the mother and baby, as well as for other family members.

Coordination of care is largely important in improving health outcomes for patients. The

AHRQ listed improved communication and coordination of care as a national priority area in

their National Healthcare Quality Report (2011). Coordination of care has been shown to reduce

morbidity and mortality and to be cost effective (Shojania, et al., 2007). Developing a strong

relationship with a prenatal care provider and coordinating care for the patient have the potential

to greatly improve the experience for the patient and positively impact birth outcomes.

Disparities in Access to Care

Prenatal care is preventive care that can provide assessment and medical treatment, as

well as address psychosocial issues (Villar & Bergsjo, 1997). These psychosocial issues were

examined in a Washington, DC based study of the determinants of late prenatal care for African

American Women (Johnson, et al, 2003). Findings from the study showed that factors

influencing late prenatal care initiation included young maternal age, unemployment, no history

of abortions, current consideration of abortion, inability to pay for prenatal care, and no interest

in personal health status. Barriers to service were also reported in a study by Tossounian,

Schoendorf, Kiely (1997) as hours not being convenient and not knowing where to go.

Beckmann, Buford, & Witt (2000) address additional barriers to receiving prenatal care. These

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barriers include length of wait time at appointment and cost of transportation. Furthermore, a

study in a Midwestern community investigated the factors that contribute to late prenatal care

initiation (Roberts, et al., 1998). Findings included barriers to obtaining an initial appointment,

patient perception of prenatal care as unimportant, and unintended pregnancy. These studies

provide a significant amount of evidence displaying the overwhelming barriers that exist for

women to access prenatal care.

A Geographic Information Systems (GIS) analysis of the impacts on capacity of the

closure of the 13 hospitals in Philadelphia was addressed in a 2010 report (Cordivano, 2010).The

analysis revealed that for a healthy pregnancy, 25 visits to the provider and support services were

necessary for a total transportation cost of nearly $70. However, for a high risk pregnancy, the

total number of necessary visits to the provider and support services increased to 34 visits and a

total transportation cost of nearly $100. A measurement of the average travel distance for

Philadelphia resident patients for each remaining open OB unit in Philadelphia, also increased by

more than 15%, except at Pennsylvania Hospital. All hospitals experienced an increase in

obstetric patients with the largest being at Albert Einstein hospital with an increase of 95.68% in

births from 1996 to 2008 and the lowest being at Thomas Jefferson Hospital with an increase of

17.98%. This paints a picture of the impacts of the OB unit closures on increasing barriers for

women, most significantly high risk women, and the increase in demand based on an increase in

the number of births. Both have the potential to contribute negatively to the birth outcomes for

Philadelphia residents.

A study by Shi, et al. (2004) focused on the impact of community health centers (CHCs)

on racial and ethnic disparities in perinatal birth outcomes. The study focused on the disparities

that exist between African American infants and other racial groups that include whites,

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Hispanics, and Asians. At the time of the study in 2004, the rates of infant mortality and low

birth-weight babies were higher for African Americans babies with a rate of 13.5 per 1,000 live

births and 13.3% respectively (Arias, et al., 2003). Rates for infant mortality in whites,

Hispanics, and Asians were 5.7 per 1,000 live births, 5.4 per 1,000 live births, and 4.7 per 1,000

live births. Rates for low birth-weight babies in whites and Hispanics were 6.9% and 6.5%.

Notable findings in the study found that CHCs with an increased capacity for prenatal care had

higher rates of first trimester prenatal care initiation and were affiliated with a decreased low

birth weight rate. It was suggested that while this finding does not imply causality, it may be

heavily influenced by the manner in which CHCs promote access to prenatal care. This

association suggests that because CHCs serve higher risk populations, increasing capacity and

first trimester prenatal care initiation may lead to a decrease in adverse perinatal outcomes.

Provider capacity has the potential to serve as a barrier and negatively impact health

outcomes (Donabedian, 1980). AHRQ explored the concept of a workforce shortage and the

impact that this has on health outcomes. The National Healthcare Quality Report (2011) reported

that the Health Resources and Services Administration (HRSA) has estimated that the shortage

of physicians will be as large as 100,000 providers and 1 million nurses. A woman’s perceived

health risk and health literacy also play a large role as a barrier to accessing prenatal care.

Headley and Harrigan (2009) suggest that women who do not identify as high risk may not fully

understand the importance of prenatal care. Infrastructure barriers such as low provider capacity

and long wait times, intersect with personal barriers, such as lack of access to transportation,

inability to pay, and perceived risk, and high risk behaviors, such as smoking, poor nutrition, and

drug use, to exacerbate poor birth outcomes.

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Life Course Perspective

Social determinants of health and the impacts across the life-span are critical to consider

in prenatal care research. The Life Course Perspective, a framework by Lu and Halfon (2003),

addresses the disparities that exist among women in biological, environmental, psychological,

behavioral and social protective and risk factors. Focus is placed on stressors experienced in

critical development periods such as in utero and the summative impact known as weathering

later in life. Principles from the life course perspective provide strong evidence for the

importance of prenatal care for later health outcomes for the baby.

Additionally, the Life Course Perspective attempts to address why the disparities in birth

outcomes exist among different racial groups, most notably African Americans and whites. As of

2006, the CDC reported the disparity to be as large as 13.3 infant deaths per 1,000 live births for

African Americans and 5.6 infant deaths per 1,000 live births for whites (CDC, 2008). As of

2010, the infant mortality rate in Philadelphia was on par with the national infant mortality rate

for African Americans with a rate of 13.2 deaths per 1,000 live births (Pennsylvania Department

of Health, 2010). While the infant mortality rate in Philadelphia for whites is much higher than

the national rate at 10.5 per 1,000 live births as of 2010, a disparity in the rates between whites

and African Americans still exists.

The leading causes of mortality among African American infants were low-birth weight,

congenital malformations, and sudden infant death syndrome (SIDS). Moreover, women who are

at a greater risk are also not as likely to initiate prenatal care as women who are of lesser risk

(Kogan, et al., 1998, Markovitz, et al., 2005). Through the Life Course Perspective, it is argued

that African Americans are exposed to greater risks and fewer protective factors throughout their

lifespan and this contributes greatly to the disparity in infant mortality and poor birth outcomes

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(Lu & Chen, 2004). These risks are characterized as stressors and they include emotional,

economical, partner-motivated, and traumatic stressors.

Prenatal Care Scale

How prenatal care is measured can greatly impact the results of the positive effects of

prenatal care. In 1994, Kotelchuck developed the adequacy of prenatal care utilization index

(APNCU), which divided pregnancy into two rather than three-month intervals, allowing for

greater precision and the addition of an adequate-plus category to measure the ratio of observed

to expected prenatal care visits (Kotelchuck, 1994). The APNCU is now considered the standard,

as reflected by the fact that it was the only index used in the National Center for Health

Statistic’s 2004 natality files, which is a report for the current vital statistics systems data

reported by the Centers for Disease Control (VanderWeele et al, 2008). The APCNU measures

prenatal care through two levels: Adequacy of Initiation of Prenatal Care and Adequacy of

Received Services. It is worth noting that, depending on the index used, there is a great deal of

variation in the number of cases assigned to a particular category of care (VanderWeele et al,

2008), resulting in disagreement about the conclusions drawn regarding the association of

prenatal care with poor birth outcomes. By first assessing the capacity to provide care and later

assessing the quality of care provided, this study’s design aims to avoid some of these

complications.

An editorial published by Nicolaides in 2011 suggests a modification to the traditional

prenatal care model as presented by the APCNU. It would include an assessment at 11-13 weeks

of gestation to focus more in individualized care related to disease risk rather than a set number

of visits for everyone (Nicolaides, 2011). An estimation would be made at the 11-13 week visit

on the potential risk for disease. Most women would be considered low-risk and their number of

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appointments would be reduced. While reducing the number of prenatal care appointments for

high-risk women is certainly not a suggestion, it is a potential solution for women who are of

low-risk. This model of care can provide a potential framework for a future prenatal care

utilization index that is different from the current APCNU. Both the APCNU and the suggested

modified model by Nicolaides stress the importance of prenatal care initiation in order to reach

adequate prenatal care utilization throughout the duration of a pregnancy (Anderson &

Kotelchuck, 2001).

Specific Aims

A complete assessment of prenatal care capacity for pregnant women in Philadelphia will

be addressed in this study by the following:

1. Assessment of the number of prenatal care slots available in Philadelphia via

examination of providers by type -- obstetrician/gynecologist (OB/GYN), general

practitioner (GP), physician assistant (PA), nurse practitioner (NP), mid-wife, or

resident -- including name of institution and address and phone number of where care

is delivered

2. Examination of the full-time work equivalent (FTE) at sites of providers offering

prenatal care

3. Examination of the available hours at various sites designated for prenatal care

4. Examination of insurance and/or payment methods (Medical Assistance, Private, Self-

pay, Uninsurable patients, Uninsured patients, and “Other”) that providers accept for

prenatal care

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5. Elaboration on the average length of time a newly pregnant woman has to wait for an

initial appointment, including an examination of minimum and maximum times at the

individual sites

6. Summations regarding changes in site prenatal care capacity in the past 5-10 years?

Research Design and Methods

This study utilized a mixed methods design to determine the degree to which there is an

affiliation between prenatal care capacity and type of site. This study aimed to determine what

the capacity to provide care is and if there is a difference of prenatal care capacity between

private and public sites. This was done by using a mixed methods approach through an online

quantitative questionnaire and conducting qualitative interviews. A mixed methods approach

strengthens the study by allowing for corroboration of results between the different research

methods through triangulation and by enhancing, illustrating, and clarifying the results through

complementarity between the quantitative surveys with the results from the qualitative

interviews.

The Community Coalition Action Theory (CCAT) was used as a theoretical framework

for this study (Glanz, Rimer, Viswanath, 2008). The CCAT uses interorganizational relationship

theory to build relationships in the community and develop collaborative organizational

relationships. Additionally, CCAT incorporates Stage Theory, which determines how coalitions

move through the process from formation and implementation to maintenance and

institutionalization. The theory also allows for the consideration of community aspects including

sociopolitical climate, geography, history, and norms (See Appendix D for a visual of the CCAT

model). The MCFH division of the PDPH and the MCHWG of DUSPH came together to

collaborate on a study informed by the recognized issues of high infant mortality and low

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prenatal care utilization rates in Philadelphia. Currently, both organizations are working to assess

the actual prenatal care capacity in the city of Philadelphia, a suggested contributor to these poor

birth outcomes. Once a comprehensive study has been completed, DUSPH plans to report the

findings to the PDPH and form policy recommendations to be considered for broader city level

policy change. The goal is to translate this research into policy change that leads to an

improvement in prenatal care capacity and health outcomes for pregnant women in Philadelphia.

Quantitative Methods

Prenatal care provider and site listings were previously directly obtained from managed

care organizations for a pilot study conducted in 2011. These did not include listings obtained

from commercial insurance website directories that were utilized in this study. A query of online

commercial insurance databases of the five most popular insurance plans in Philadelphia was

conducted in order to obtain commercial insurance prenatal care provider listings. A total of

7,925 listings were acquired, which includes several duplicate listings of individual sites that

provide prenatal care. The pilot study conducted in 2011 aimed to answer the same research

questions proposed in this study but resulted in barriers to follow-up with the participants in the

study due to restrictions on information collection. In the study investigators identified the

prenatal care facilities and who provides prenatal care at these facilities. The Maternal Child and

Family Health Division assisted in determining the active prenatal care physical faciltiies.

The software program Microsoft Excel was used to sort the 7,925 total listings for unique

(first occurrence in the Excel list) and duplicate listings (repeat occurrences in the Excel list).

The list was then sorted by address and cross-checked for phone numbers since listings provided

may have multiple phone numbers provided for one physical site. All unique listings were called

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to determine if the information listed was correct and if they provided prenatal care. After

verifying the site information, sites were then asked to participate in the study.

Inclusion was based on criteria developed by investigators including: being a major

delivery hospitals’ prenatal unit in Philadelphia, an unaffiliated OB/GYN providing prenatal

care, other hospital that still provides prenatal care (but not OB), midwife, family practice unit,

federally qualified health center or a PDPH ambulatory health center. The subjects in this study

included the "point person" at the designated sites who completed the online quantiative survey

on prenatal care capacity. Inclusion for the qualitiative component was determined by recruiting

key personnel at one publicly funded health center, two hospital clinics, and two city health

centers. Criteria for the point person was someone who was an employed professional at the

prenatal care site and who was responsible for scheduling appointments or was familiar with the

procedure for scheduling.

Initially, a phone call was made to each site to explain the study. During the phone call

the researcher identified herself, the purpose of the study, and offered to answer any further

questions if necessary. Contact information for the principal investigator (PI) and co-principal

investigator (Co-PI) and a written letter of explanation of the study were provided upon request

(See Appendix C for a copy of the informational letter). Co-investigators requested the site to

identify a contact person that researchers may speak with to conduct a survey about prenatal care

capacity. The name and contact information were collected for this person and an e-mail address

was obtained. The link to the survey was sent to the identified contact person at the site through

e-mail. Follow-up phone calls and e-mails were sent to the subject if the survey was not

completed during the data collection phase. If the research subjects requested it, a hard copy of

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the survey was faxed or mailed to the site and returned to the co-investigators at Drexel

University School of Public Health (DUSPH).

Subjects were asked to complete a survey that was developed with the online survey

software Survey Monkey (See Appendix A for a copy of the Survey Monkey questionnaire). The

survey was slightly modified from the version used in the pilot study and was developed in

collaboration with the MCFH division of the PDPH and the MCC. If any participant was unable

to complete any part of the survey for which he/she was eligible, the investigators worked with

MCFH/DUSPH staff to ensure the participant had an opportunity to complete the survey at

another time that was mutually acceptable to both the participant and MCFH/DUSPH staff.

Data were downloaded into Microsoft Excel files from the Survey Monkey responses.

After reviewing the data to correct errors in reporting and missing repsonses, SPSS Statistics and

Microsoft Excel were used to analyze the data. A data analysis plan was developed in

collaboration with the MCFH division of the PDPH to include a chi-square cross-tabular analysis

to determine significant difference of the specific aims in public versus private sites. Full time

equivalency (FTE) was calculated by dividing the reported total number of prenatal care hours

available each week across all provider types by the product of the total number of providers and

the typical number of hours in a work week, or for the purpose of this study, 40 hours. This

resulted in the percentage of total providers and was then further multiplied by the total number

of providers to determine the total workforce. FTE represents the total number of full time

providers available in the work force or the total percentage of hours worked of a possible 100%

of hours for a full-time work week. For example, 90 providers with an FTE of 19.8 providers

represents 90 providers only working the full time work equivalency of 19.8 providers or only

22% of the possible 100% full time hours.

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Qualitative Methods

In addition to the quntitative study, the researcher contacted four key personnel to

complete a qualitative interview. Qualitative interviewees were identified by the research team.

The participants included two OB unit chairs at Philadelphia hospitals, one nurse-practitioner

employed by a public health center, and one certified nurse midwife employed by both a

Philadelphia hospital and a public health center. The interview was recorded and transcribed and

a theme analysis was conducted. Researchers determined an appropriate theme analysis to

incorporate the contribution of the qualitiative interview into the overall report and

recommendations (See Appendix B for the list of open-ended qustions included in the interview).

This theme analysis included a review for common themes and statements that stood out. The

frequency and average at which these common themes appeared was measured and reported

Three members of the research team conducted the theme analysis.

An Expedited protocol application was submitted to the Institutional Review Board (IRB)

at Drexel University. In addition, an application for a waiver of consent was included. After

review, the application and waiver of consent were approved. An additional IRB application was

submitted to the Philadelphia Department of Public Health (PDPH) for review near the end of

the data collection process. The additional IRB application was submitted for consideration of

the data collected from city health centers only. The IRB submitted to the PDPH was approved

before completion of this paper but limitations on data collection dramatically impacted our

ability to collect data from the city health centers during the data collection phase.

This research involved minimal risk to the subjects because no personal health

information was collected from the individual completing the survey. Only public information

was collected on the services provided by the site. All participants were given the option to

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participate in the study. Participation was completely voluntary. All information collected was in

regards to public information about the site and did not harm the rights and welfare of the

subjects completing the survey.

There were multiple anticipated benefits as discussed in the background information

section. This information may contribute to scientific literature, positively effect the broader

society, and bring further awareness and understanding to prenatal care capacity in large urban

areas. This study may also serve as a model for other large cities to assess their prenatal care

capacity.

Results

Quantitative Results

Quantitative data variables were determined under the guidance of the MCFH Division of

the PDPH after downloading the data from Survey Monkey into Excel. The Excel data output

was cleaned up to reflect uniformed answers for data analysis. For example, in the data output, a

selection of “Aetna Better Health” as a choice under the types of Medical Assistance accepted

was coded to reflect a dichotomous variable of yes or no.

These data were then further analyzed for frequency and mean. Mean was chosen as the

method of analysis in order to fully reflect 100% of the participant reponses. For purposes of this

study, it was more appropriate than median because it was critical to include the outliers. For

example, the longest and shortest wait times for a prenatal care appointment. By using the mean,

weight was given to the outliers or those who have a disparity in access because of their long

wait times.

After sorting for duplicates in the database, it was determined that 64 sites provide

prenatal care in the city of Philadelphia (See Appendix E for the list of the identified prenatal

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care sites). Of the 64 sites, 36 sites provided their contact information including an e-mail

address or fax number where the link to the survey was sent. A total of 22 surveys were started

and 20 surveys were completed.

Facility Type

Table 1 Public Facility Type (N=9)

Number of Sites Percentage of Total Number of Sites

City Funded Health Center

2 10%

Federally Qualified Health Center

6 30%

No Response 1 5% Table 2 Private Facility Type (N=11)

Number of Sites Percentage of Total Number of Sites

Hospital Owned 8 40% Nurse Owned 1 5% Univsersity Owned 2 10%

Graph 1

10%

30%

5%

40%

5% 10%

0%10%20%30%40%50%60%70%80%90%

100%

City-FundedHealth Center

FederallyQualified Health

Center

No Response Hospital-Owned Nurse-Owned UniversityOwned

Perc

enta

ge o

f Site

s

Reported Facility Type

Public Sites Private Sites

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A total of 55% of the sites (N=11) were private and identified as hospital owned, nurse

owned or university owned. Additionally, 45% of the sites (N=9) were public and identified as

city funded health center or federally qualified health center.

Available Prenatal Care Hours Weekly Across Sites

The total number of available prenatal care hours weekly for public sites range from a

minimum of 4 hours to a maximum of 42.5 hours. The earliest available appointment for a public

facility was offered at 7:30 am and the latest available appointment was offered at 5:00pm (See

Appendix F for the available prenatal care hours provided by public and private participant

sites). The total number of available prenatal care hours weekly for private sites range from a

minimum of 23 hours and a maximum of 45 hours. Ten percent (N=10) of the sites provided

hours before 8:00 am and 25% (N=5) of the sites offered hours after 5:00pm. Only one of the

sites offering hours outside of the Monday-Friday 8:00am-5:00pm time interval (only before

8:00am) was a public facility and five of the sites were private. These extended hours were only

offered on Monday, Tuesday, and Wednesday.

Types of Providers

Across all sites, there was a total of 90 practitioners reported providing care (N=90). The

total number of practitioners reported at public facilities was 20. A total of two general

pracitioners, three OB/GYNs, one physician assistant, three nurse practitioners, eight midwives,

and three family medicine physicians were reported as providing care at public sites. The total

number of practitioners reported at private facilites was 70. A total of 37 OB/GYNs, two

physician assistants, 11 nurse practitioners, five midwives, 14 residents, and one perinatologist

were reported as provdiing prenatal care athe the private facilities. Across all sites, 45% of the

total number of practitioners (N=40) were OB/GYNs, 16% (N=14) were nurse practitioners,

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16% (N=14) were residents, 14% (N=13) were midwives, 3% (N=3) were physician assistants,

3% (N=3) were family medicine physicians, 2% (N=2) were general pracititoners, and 1% (N=1)

were perinatologists.

Table 3 Public

Facility (N=9)

Private Facility (N=11)

Practitioner Type

Number of Providers

Percentage of Total Number of Providers

Number of Providers

Percentage of Total Number of Providers

Total Percentage Across All Sites

OB/GYNs 3 3% 37 42% 45% Nurse Practitioners

3 3% 11 13% 16%

Residents 0 0% 14 16% 16% Midwives 8 9% 5 5% 14% Physician Assistants

1 1% 2 2% 3%

Family Medicine Physicians

3 3% 0 0% 3%

General Practitioners

2 2% 0 0% 2%

Perinatologists 0 0% 1 1% 1% Total 20 21% 70 79% 100%

Total Number of Hours by Provider Type

Among the public site participants, general pracititoners reported providing a total of 14

hours per week for prenatal care. OB/GYNs provided a total of 40 hours weekly, physician

assistants provided a total of 40 hours, nurse practitioners provided 60 hours, midwives provided

16.25 hours, and family medicine physicians provided 11 hours of prenatal care. Among the

private site participants, OB/GYNs provided 322 hours of prenatal care weekly, physician

assistants provided 42 hours, nurse practitioners provided 154 hours, midwives provided 47

hours, residents provided 27 hours, and perinatologists provided 24 hours. Across all sites,

general pracitioners provided 2% of the total prenatal care hours weekly, OB/GYNs provided

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46% of the hours, physician assistants provided 10% of the hours, nurse practitioners provided

27% of the hours, midwives provided 8% of the hours, family medicine physicians provided 1%

of the hours and perinatologists provided 2% of the hours.

Table 4 Public

(N=9) Private

(N=11)

Provider Type Number of Hours

Percentage of Hours of All Providers

Number of Hours

Percentage of Hours of All Providers

Total Percentage of Prenatal Care Hours Weekly Across All Sites

OB/GYNs 40 5% 322 41% 46% Nurse Practitioners

60 8% 154 19% 27%

Residents 0 0% 27 3% 3% Midwives 16.25 2% 47 6% 8% Physician Assistants

40 5% 42 5% 10%

Family Medicine Physicians

24 3% 0 0% 3%

General Practitioners

14 2% 0 0% 2%

Perinatologists 0 0% 11 1% 1% Total 194.25 25% 603 75% 100%

Full Time Equivalency

Full time equivalency (FTE) for all provider types across all sites is 19.8 or 22%. A total

of 90 practitioners provide a total workforce equivalent to only 19.8 practitioners or only 22%.

FTE for all provider types across public sites is 4.8 or 24%. A total of 20 practitioners at public

sites provide a total workforce equivalent to only 4.8 or 24%. FTE for all provider types across

private sites is 15.4 or 22%. A total of 70 practitioners at private sites provide a total workforce

equivalent to only 15.4 or 22%.

FTE was also calculated for each type of practitioner among all sites and for each public

and private sites. The total OB/GYN FTE across all sites was 9.2 or 23%, for nurse practitioners

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it was 5.32 or 38%, for residents it was .7 or 5%, for midwives it was 1.56 or 12%, for physician

assistants is was 2.04 or 68%, for family medicine physicians it was .6 or 20%, for general

practitioners it was .36 or 18% and for perinatologists it was .28 or 28%.

Table 5 Public

(N=9) Private

(N=11)

Provider Type FTE Percentage FTE Percentage Total FTE Across All Sites

Total Percentage Across All Sites

OB/GYNs 1 33% 8.14 22% 9.2 23% Nurse Practitioners

1.5 5% 3.85 35% 5.32 38%

Residents 0 0% .7 5% .7 5% Midwives .4 5% 1.2 24% 1.56 12% Physician Assistants

1 100% 1.06 53% 2.04 68%

Family Medicine Physicians

.6 20% 0 0% .6 20%

General Practitioners

.36 18% 0 0% .36 18%

Perinatologists 0 0% .28 28% .28 28%

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Graph 2

Payment Type and Insurance Coverage

All public and private or 100% of the sites reported accepting private insurance as well as

medical assistance coverage. Ninety-five percent of sites reported accepting self-payment, 40%

of sites reported accepting uninsured patients, and 35% of sites reported accepting uninsurable

patients. All 11 or 100% of the private sites accept self-payment from patients and eight of the

nine or 89% of the public sites accept self-payment. Eight of the nine public sites or 89% accept

uninsured patients and seven of the nine public sites or 78% accept uninsurable patients at their

sites. Zero of the private sites reported accpeting uninsured or uninsurable patients.

Respondents were asked to provide ways in which they cover uninsured or uninsurable

patients. Twenty-five percent of sites reported covering uninsured patients by signing them up

for Medical Assistance and 15% offered uninsured patients a sliding fee scale. Addtionally, 15%

2%

45%

3% 16% 14% 16%

1% 3%

18% 23%

68%

38%

12% 5%

28% 20%

0%10%20%30%40%50%60%70%80%90%

100%

Perc

enta

ge

Provider Type

Percentage of Total Providers and FTE of Provider Type

Percentage of Total Providers AcrossAll Sites

FTE of Provider Type

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of sites offer uninsurable patients a sliding fee scale and 10% of sites refer them to city health

centers.

Total Number of Prenatal Care Appointments Weekly

Across all 20 sites, a total of 918 available prenatal care appointments weekly were

reported. Of those 918 appointments, 138, or 15%, were available for new prenatal care patients.

Public sites reported providing a total of 282 prenatal care appointments weekly and of those 282

appointments, 55 or 20% were available for new prenatal care patients. Private sites reported

providing 636 prenatal care appointments weekly and of those 636 appointments, 83 or 13%

were available for new prenatal care patients.

Wait Time for Prenatal Care Appointment

Wait time at sites was calculated by determining the number of days between the date of

the reported available appointment and the date the survey was completed. The average reported

wait time for a prenatal care appointment across all sites was 10.26 days with a maximum wait

time of 32 days and a minimum wait time of 1 day. Public sites reported an average wait time of

9.1 days with a maximum of 22 days a minimum of 1 day. Private sites reported an average wait

time of 10.27 days with a maximum of 32 days and a minimum of 1 day.

Across all sites, the average wait time for an intial prenatal care appointment for a

medically high risk patient was 5.69 days, for a patient with prior pregnancy complications it

was 6.25 days, for a first trimester patient it was 11 days, for a second trimester patient it was

8.11 days, and for a third trimester patient it was 7.11 days. Among public sites the average wait

time for an intial prenatal care appointment for a medically high risk patient was 5.56 days, for a

patient with prior pregnancy complications it was 5.56 days, for a first trimester patient it was 9

days, for a second trimester patient it was 6.56 days, and for a third trimester patient it was 6.56

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days. Among private sites the the average wait time for an intial prenatal care appointment for a

medically high risk patient was 3.73 days, for a patient with prior pregnancy complications it

was 4.55 days, for a first trimester patient it was 11.64 days, for a second trimester patient it was

8.64 days, and for a third trimester patient it was 6.27 days.

Statistically Significant Differences Between Public and Private Sites

SPSS Statistics Software was used to test for a significant difference between public and

privates sites using Pearson Chi Square for the following items:

• Total number of prenatal care hours

• Total number of practitioners

• Total number of practitioners by type

• Accepting private insurance or medical assistance

• Percentage of patients using each type of insurance

• Accepting uninsured or uninsurable patients

• The percentage of patients that are uninsured or uninsurable among sites that do accept

them

• Total number of prenatal care appointments weekly

• Currently accepting new patients

• Total number of new prenatal care appointments available for new prenatal care patients

weekly

• Wait time for a prenatal care appointment in days

• Wait time for an initial prenatal care appointment in days for a medically high risk

patients, a patient with prior pregnancy complications, a 1st trimester patients, a 2nd

trimester patient, and a 3rd trimester patient

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Because of the small sample size, consideration was given to using a significance level of

0.1. However, all significant items at the 0.1 level were also significant at the 0.05 level.

Table 6 Characteristic of Site Private Site Public Site Significance of

Difference Percentage Accepting Uninsured Patients

0%* 88% p< 0.001

Percentage Accepting Uninsurable Patients

0%* 78% p< 0.001

Average Wait Time in Days for 2nd Trimester Patients

8.64 days 6.56 days p= 0.04

*Qualitative interview respondents reported accepting uninsured and uninsurable patients at their private sites. However, this was not reflected in the quantitative survey results. The reported private sites that accept uninsured and uninsurable patients did not participate in the online survey.

Quantitative Open-ended Questions Assessing How Prenatal Care Capacity Has Changed at

the Site in the Last Five to Ten years

Quantitative participants were asked to report on how prenatal care capacity has changed

at their site in the last five to ten years. Thirty-five percent of respondents reported that change

was unknown or there was no change in the last five years and 50% of respondents reported the

same findings for change in the last ten years. These results were consistent with themes found in

the qualitative interviews in regards to the increase in prenatal care capacity by increasing the

number of providers and growth in the program. There was also corroboration in the finding of

an increase in demand for appointments at the sites. The open-ended responses also revealed a

significant finding with 15% of respondents reporting an increase in the number of prenatal care

appointments in the last five years.

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Qualitative Results

Qualitative interviews were transcribed and separated by the research questions that were

asked. The transcriptions were hand-coded by the student researcher, principal investigator, and

a co-investigator on the project. Common themes in response to each specific question were

determined along with responses that stood out. The frequency and average at which these

common themes appeared was measured and reported. A total of four people participated in the

qualitative interviews. The participants consisted of two OB chairs employed at Philadelphia

area hospitals, one CRNP employed at a publicly funded health center, and one CNM employed

at both an area Philadelphia hospital and a publicly funded health center.

Change in Prenatal Care Capacity in the Last 5-10 Years

Respondents were asked how prenatal care capacity has changed at their site in the last

five to ten years. A total of 75% of the respondents reported that prenatal care capacity had

increased at their site in the last five to ten years. A number of factors contributed to these

increases. For example, 50% of sites reported making facility and systems changes and 50% also

reported increasing the number of providers at their site. Additionally, 25% of the sites reported

providing the option to go to other affiliated sites and increasing commercial insurance volume.

Table 7 Change in Prenatal Care Capacity Percentage of Respondents Reporting This

Type of Change Increased 75% Facility and system changes 50% Hired additional providers 50%

Evidence of an increase in prenatal care capacity was recorded in the interviews. Most

notably, one participant stated “You’re talking to someone that has expanded prenatal care

because I opened the doors for undocumented and uninsured women… I just do it because I

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think it is the right thing.” – OB Chair, Philadelphia Hospital. Another respondent stated “I think

our site, because it’s a public funded city clinic, it’s busier than ever.” – CRNP, Publicly Funded

Health Center.

Barriers to Providing Prenatal Care at Their Site

Respondents were asked what the barriers are to providing prenatal care at their sites. All

respondents, 100%, reported that social support and educational needs of patients were a

significant barrier to providing prenatal care to patients. Furthermore, 75% of respondents

reported prior existing health issues as a barrier to providing prenatal care for their patients at

their sites. A limited understanding of importance of prenatal care was reported by 50% of the

respondents as a barrier to providing prenatal care, as well as ambivalency towards the

pregnancy, a short length of time for an appointment, and obstacles in initiating care. Obstacles

in getting the first appointment were reported as a barrier by 50% of the repsondents due to

policies that require patients to come in for an intial screening appointment days before the initial

prenatal care appointment. Fifty-percent of the respondents reported that policies that have been

proven to be successful are not regularly adopted by the city health centers.

Table 8 Barriers to Providing Prenatal Care Percentage of Sites Reporting This Type of

Barrier at Their Site Social support and educational needs of patients

100%

Prior existing health issues 75% Limited understanding of importance of prenatal care

50%

Ambivalent toward pregnancy 50% Obstacles in initiating care 50%

Twenty-five percent of respondents reported additional barriers to providing prenatal care

at their sites. These barriers included not receiving primary care, not having additional ancillary

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services such as nutritionists and social workers, a long wait time to get an intial appointment

because of high patient volume, lack of insurance, real economic issues, transportation access,

and resident providers having a high workload.

Many of the reported barriers to prenatal care were supported by notable quotes from the

respondents. More specifically, one respondent stated that “There’s a long trail that you have to

go down to actually get a first OB appointment.” – CNM, Philadelphia Hospital and City Health

Center. One respondent spoke to the barriers as a result of the small window of operating hours

for certain departments. “ Everyone goes to lunch for an hour and you really have a small

window of time to provide care to sometimes 60-65 patients.” – CNM, Philadelphia Hospital and

Publicaly Funded Health Center

One respondent had an alternative view than the other respondents. They were quoted

saying “There are many barriers on the patient side, not on our side… They have psychiatric

issues… drug addiction issues. Support is very limited.” – OB Chair, Philadelphia Hospital.

Facilitators to Providing Prenatal Care at Their Site

Respondents were asked what were the facilitators to providing prenatal care at their site.

A total of 75% of the respondents reported collaboration among the six hospitals providing

obstetrical care to come up with quality care measures. Twenty-five percent of sites also reported

competency and continuity of prenatal care providers and staff as a facilitator. One unique

response by one repsondent was that their Philadelphia area hospital was able to provide

undocumented citizens with ultrasounds and prenatal care at not cost to the patients through a

contract they had with the city.

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Table 9 Facilitators to Providing Prenatal Care Percentage of Respondents Reporting This

Type of Facilitator at Their Site Six OB Hospitals Collaborating 75% Provider Competency 25% Continuity of Providers 25% Philanthropy 50%

One respondent was quoted saying The six hospitals that are still providing delivery

services have collaborated to come up with quality care measures, and the six chairmen get

together on a every two or three month basis to identify problems and try to work together. – OB

Chair, Philadelphia Hospital. One respondent also reported a low no-show rate as a facilitator to

care stating “I will tell you that the patients who see the midwives primarily at the women’s care

center have less no shows than patients who see the residents.” – CNM, Philadelphia Hospital

and Publicaly Funded Health Center

Key Action Steps to Ensure All Women Receive Prenatal Care

Respondents were asked what three key action steps they felt would ensure all women

receive prenatal care in Philadelphia. Fifty-percent of the respondents reported placing

importance on prenatal care for the patients as an action step. A total of 50% of the respondents

also reported the need to create a shared electronic medical record. Additional responses also

included increasing the number of providers (25%), better shared information source between

support agencies (25%), prenatal care as a universal right for all women (25%), educating

everyone (25%), academic medical centers using the DHHS guide to community engagment to

improver relationship with the community (25%), and having more people with passion and

heart enter the field (25%).

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Table 10 Key Action Steps to Provide Care Percentage of Respondents Recommending

Implementation of This Key Action Step Place importance on prenatal care 50% Shared electronic medical record (EMR) 50% Shared information source among all support services

25%

Community engagement by academic medical centers

25%

One notable response by a participants was “But the patients who need it most are the

ones that don’t tend to access it. Those patients who don’t have regular primary care, who have

multiple health issues, and obesity, and things that we now know place your pregnancy at risk.

Those are the patients that are not accessing, those with substance abuse issues.” – CNM,

Philadelphia Hospital and City Health Center. Another unique response was a suggestion by a

respondent that stated “I would love to see maternal and child health medical homes for all the

supportive, educational, and medical services.” – CRNP, Publicly Funded Health Center.

Discussion

The inadequate provider workforce with an FTE of only 22% could be the result of a

number of factors. The inclusion of all types of providers potentially skews this result providing

a somewhat inaccurate picture of the actual provider workforce in Philadelphia. However, the

OB/GYN provider type alone represents 45% of the total reported number of providers and 46%

of the total number of hours provided, yet this group reported one of the lowest FTEs at 23%. In

order to expand the provider workforce in Philadelphia, it is important to consider the use of

other licensed providers such as nurse practitioners and physician assistants, who represented

much more significant FTEs at 38% and 68%. Dooley and Ringler (2012) suggested that prenatal

care should be viewed for its psychosocial impacts, the improvement of the patient-provider

relationship, and the ability to provide continuous education. A consistent provider workforce

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with providers who offer prenatal care hours full-time creates a plan of care that includes

continuous education, the establishment of a strong patient-provider relationship, and the ability

to result in positive psychosocial impacts.

A low number of average appointments available per day were reported across all site

participants. With the high patient volume at more than 23,000 births annually and only 64 sites

providing prenatal care, there is a possibility that sites are not providing an adequate number of

appointments daily or weekly for women receiving prenatal care in Philadelphia. There are few

studies that address prenatal care capacity, which calls for further research on this issue.

However, a study by Shi, et al. (2004) found that an increased capacity for prenatal care at

Community Health Centers (CHCs) lead to higher rates of first trimester prenatal care initiation

and was affiliated with a decrease in the rate of low birth weight babies. It was suggested that

while this finding does not imply causality, it may be heavily influenced by the manner in which

CHCs promote access to prenatal care through increased capacity. This association suggests that

because CHCs serve higher risk populations, increasing capacity and first trimester prenatal care

initiation may lead to a decrease in adverse perinatal outcomes.

Partnerships founded in the Community Coalition Action Theory between professional

programs, such as nurse practitioner programs and physician assistant programs, and the city,

state, or local level government provide an opportunity to increase the number of these types of

physicians as prenatal care providers. Programs that utilize incentives such as loan forgiveness

would provide additional resources for these types of providers and remove the barriers to

education and licensure. These types of innovative initiatives are critical in improving the poor

birth outcomes of Philadelphia and provide a means to address the projected shortage of

physicians and nurses as reported in the National Healthcare Quality Report (2011).

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Additional consideration needs to be given to address the qualitative findings that

coordination of clinical care and support services and initiation of prenatal care are significant

barriers to adequate prenatal care. The National Healthcare Quality Report (2011) reported this

to be a means to improve health outcomes for patients and increase cost-effectiveness (Shojania,

et al., 2007). In order to address this, it is necessary to consider alternative approaches to

managing the psychosocial and prenatal care needs of pregnant women in Philadelphia. Birth

doulas are trained community health workers who provide emotional, informational, and

physical support for pregnant and laboring women throughout the birthing process (Kane Low,

Moffat, & Brennan, 2006). Additionally, the impacts of doulas reach beyond the biological

elements. Utilizing doulas as coordinators between clinical care needs and psychosocial support

needs, essentially turning them into patient navigators referred to as “psychological doulas,”

provides the opportunity to reduce life stressors that negatively impact birth outcomes such as

preterm birth.

A lack of education on the importance of prenatal care and the perception that care is not

important were found in both the qualitative findings and the review of literature. In order to

address this it is important to increase awareness of the importance of prenatal care through a

public education campaign. This can be done during the “Implementation of Strategies” stage of

the CCAT. Partnerships with schools utilizing community health workers such as birth doulas

can provide the necessary training and resources to provide education on the importance of

prenatal care to young women before they are pregnant in the preconception stage (Kirkham,

Harris, & Grzybowski, 2005).

The literature also revealed that initiation of care was a considerable barrier to prenatal

care utilization. This was consistent with the qualitative findings that the process of having to

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attend a pre-screening appointment before the actual initial prenatal care appointment creates an

extra burden on pregnant women. One significant finding from this study was that there is no

known comprehensive list of identified prenatal care sites published and available to pregnant

women. To counter the lack of information available about sites that provide prenatal care and

help alleviate the burden of initiating care, it seems it is important for the Maternal Child and

Family Health Division of the Philadelphia Department of Public Health to distribute widely

resource lists in multiple formats (e.g. print, interactive webpage, etc.) for diverse populations,

with the goal of providing correct listings of prenatal care sites. This resource list would be

distributed to multiple referral services (e.g. social service agencies, primary care providers,

etc.).

The qualitative findings revealed that the complicated process to iniating care created

additional barriers for women to initiate care. This was supported in the literature through a study

by Beckmann, Buford, & Witt (2000). While the quantitative finding that there is an average

wait time across all sites of 10.26 days also suggests that the high patient volume and demand

could be impacting this wait time, the finding that private sites have a maximum wait time of 32

days and private sites have a maximum wait time of 28 days is more significant and accounts for

the outliers who experience disparities in access through long wait times at these sites. One

possible explanation is that it could also be impacted by the difference in policies for scheduling

different types of patients (e.g. first trimester vs. second trimester). However, with the

knowledge that the timeliness of care can negatively impact health outcomes, it is important to

address this discrepency by streamlining the process to obtain an initial prenatal care

appointment and standardize the policies for scheduling across all institutions.

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The quantitative results also revealed that hours outside of the 8:00am-5:00pm work day

were very limted. This could highly impact working mothers without vacation time, sick leave,

or maternity leave benefits, or women who access other support services that are only open

between 8am-5pm, such as the Welfare Department. Inconvenient hours and long wait times

were reported in the literature as service barriers to accessing prenatal care. This was

corroborated in the results through the qualitative finding that many women experience long wait

times at their appointments. This is even more significant since public sites, who were the only

sites to report accepting uninsured and uninsurable patients, only provided hours before 8:00am

one day a week at one site.

A number of the qualitative results for barriers to providing prenatal care at their sites

were consistent with the literature. These similarities included access to transportation, length of

wait time at an appointment, difficulty in initiating first appointment, perception of prenatal care

as important, and having an unintended pregnancy. While this study does not address quality of

care, these findings suggest the need for future study and policy to address these bariers to

receiving prenatal care in Philadelphia.

The use of the Community Coalition Action Theory (CCAT) provides an opportunity for

a unique collaboration among the 64 sites providing prenatal care and community leaders and

maternal health organizations. The qualitative results revealed that the six major OB unit chairs

were already meeting to address issues related to quality of care. Expanding the representation of

leadership to include representatives from the public health centers and members of the

community would strengthen community engagement and partnership. The “Synergy” stage of

the theory provides for the pooling of resources, member engagement, and assessment and

planning. Since a leadership panel already exists to assess issues of quality of care that may

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contribute to poor birth outcomes, it may be helpful to have a larger community representation to

be able to expand resources and member engagement.

Furthermore, the theory allows for implementation of strategies. With a large

membership base and representation of the community, implementing strategies will allow the

policies to reach multiple levels of the system that go beyond the six major OB units, increasing

impact and potentially intensifying the overall goal of improving the poor birth outcomes in

Philadelphia. Additionally, including the community in the leadership and implementing change

at the community level builds community capacity among community members. This provides

the opportunity to determine the level of overlap between the needs from the perspective of the

researchers represented in literature and the perspective of the community leadership

incorporated through the CCAT.

Limitations

When trying to reach prenatal care sites directly by phone, various barriers were

experienced. Sites were often very busy processing patient phone calls and meeting the demand

of the high patient volume. Additionally, site personnel found it difficult to determine who would

be the appropriate person to complete the survey. It was also difficult to navigate answering

systems at sites to be able to reach someone internally. Often the researcher was not permitted to

obtain contact name or phone number for the person for which the message was being left. This

also created further difficulty to follow up with participants directly to remind them to participate

in the study after receiving the survey monkey link, contributing to the overall low response rate.

Multiple sites asked if there would be an incentive for participating in the study. An

incentive for this study was not provided, which potentially further contributed to a low response

rate. The research team also experienced difficulty in identifying a private provider to participate

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in a qualitative interview. Three of the four qualitative respondents confirmed that only three

private practitioners remain in the city of Philadelphia. This greatly reduced the potential

population of private pracitioners to participate in a qualitative interview.

After investigating IRB approval with the city, the researchers were assured by PDPH

collarborators that it would not be necessary to seek city IRB approval if Drexel IRB approved

the protocol which was completed successfully. However, in the late spring, reserachers were

notified that any further city health center data could not be obtained and previously collected

data could not be used in the study until an application for city IRB approval was submitted and

approved. This greatly impacted participant response and the representation of data for public

facilities.

Since the sample size was rather small, N=20 of a possible 64 participants, many of the

findings have additional limitations. To improve the power of the statistical significance testing,

the participant size would need to be larger and more data would need to be available. A larger

sample size would also increase the significance of the quantitative findings of this study and

allow for external validity in order for meaningful conclusions to be transferrable. In addtion to

the sample size limitation, the mixed methods design includes the limitation of causation. While

correlation does not directly infer causation, the association does provide a potential explanation

for the cause.

Conclusions

Quantiative results suggest that there is an inadequate number of sites that provide

prenatal care hours outside of the 8am-5pm Monday-Friday time interval. Provider workforce is

also inadequate with 85% of sites having 5 or fewer providers and a FTE workforce of only 19.8

providers or 22% of the total possible 100% workforce. Additionally, an inadequate number of

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appointments are available for new patients with only 15% of all appointments available to

them.

Wait time for initial prenatal care appointment is inadequate with a wait time of 10.26

days across all sites. Statistically significant differences were found between the percentage of

public facilities that accept uninsured and uninsurable patients compared to the private facilities,

providing a picture for where these patient populations receive their care. Many of the qualitative

results were consistent with the literature and support quantitative data conclusions.

Recommendations

Prenatal care hours need to be extended beyond the 8am-5pm Monday-Friday interval to

accommodate working mothers and those who receive other support services. Philadelphia’s

prenatal care provider workforce needs to be increased to meet the demand of more than 23,000

births annually across only 64 prenatal care sites. In order to accommodate this increaseit is

important for hospitals and health centers to consider the potential for other types of providers to

be utilized for prenatal care. Obstetric care systems should implement programs that partner with

professional programs to incentivize these types of providers to practice as prenatal care

providers through loan reimbursement. Obstetric cares systems should also consider the use of

birth doulas as patient navigators and coordinators of care.

Institutional policies for scheduling need to be streamlined and standardized across

prenatal care providers in order to help address the long wait times across the different patient

groups (e.g. first trimester patients, second trimester patients, medically high risk patients, etc).

Addtionally, the intersectinoality of multiple socioeconomic, systemic, and political barriers to

providing prenatal care need to be addressed. The MCFH Division of the PDPH should distribute

informational brochures with accurate listings of locations to obtain prenatal care and institute

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public awareness camapigns of the importance of prenatal care through preconception care

before women get pregnant. Furthermore, implementation of an annual city-wide surveillance of

prenatal care capacity is necessary and should be under the guidance of the PDPH. Partnerships

grounded in the Community Coalition Action Theory (CCAT) between the academic medical

centers, the city health centers, and the public health department are critical and necessary to

institutionalize change and improve health outcomes.

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Kogan, M. D., Martin, J. A., Alexander, G. R., Kotelchuck, M., Ventura, S. J., & Frigoletto, F. D. (1998). The changing pattern of prenatal care utilization in the united states, 1981-1995, using

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different prenatal care indices. JAMA: The Journal of the American Medical Association, 279(20), 1623-1628. doi:10.1001/jama.279.20.1623

Kotelchuck, M. (1994). An evaluation of the kessner adequacy of prenatal care index and a proposed adequacy of prenatal care utilization index. American Journal of Public Health, 84(9), 1414-1420. Lu, M. C., & Halfon, N. (2003). Racial and ethnic disparities in birth outcomes: A life-course perspective. Maternal and Child Health Journal, 7, 13–30. Lu, M. C., & Chen, B. (2004). Racial and ethnic disparities in preterm birth: The role of stressful life events. American Journal of Obstetrics and Gynecology, 191(3), 691-699. doi:10.1016/j.ajog.2004.04.018 Markovitz, B. P., Cook, R., Flick, L. H., & Leet, T. L. (2005). Socioeconomic factors and adolescent pregnancy outcomes: Distinctions between neonatal and post-neonatal deaths? BMC Public Health, 5(1), 79-79. doi:10.1186/1471-2458-5-79 National Center for Health Statistics, Centers for Disease Control and Prevention. (2010). Births and natality. FastStats. Hyattsville, MD: Available from http://www.cdc.gov/nchs/fastats/births.htm National healthcare quality report (NHQR) (2011). Sage Publications. Nicolaides, K. (2011). A model for a new pyramid of prenatal care based on the 11 to 13 weeks’ assessment. Prenatal Diagnoisis, 31, 3-6. Pennsylvania Department of Health. (2010). Health Statistics and Research, Resident Live Births by Age of Mother, Counties and Pennsylvania. Pennsylvania Department of Health. (2009). Maternal and Child Health Status Indicators, Philadelphia City. Pennsylvania Department of Health. (2010). Resident Infant Deaths by Age, Sex, Race and County, Pennsylvania 2010. Prenatal care (2004). Harvard University Press. Roberts, R. O., Yawn, B. P., Wickes, S. L., Field, C. S., Garretson, M., & Jacobsen, S. J. (1998). Barriers to prenatal care: Factors associated with late initiation of care in a middle-class midwestern community. The Journal of Family Practice, 47(1), 53. Rouse, H. L., Fantuzzo, J. W., & LeBoeuf, W. (2011). Comprehensive challenges for the well being of young children: A population-based study of publicly monitored risks in a large urban center. Child & Youth Care Forum, 40(4), 281-302. doi:10.1007/s10566-010-9138-y

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Stoll, B. J., Gordon, T., Korones, S. B., Shankaran, S., Tyson, J. E., Bauer, C. R., et al. (1996). Late onset sepsis in very low birth weight neonates: A report from the National Institute of Child Health and Human Development Neonatal Research Network. Journal of Pediatrics, 129(1), 63–71.

Thompson, L. A., Goodman, D. C., & Little, G. A. (2002). Is more neonatal intensive care always better? insights from a cross-national comparison of reproductive care. Pediatrics, 109, 1036-1043. Tossounian, S. A., Schoendorf, K. C., & Kiely, J. L. (1997). Racial differences in perceived barriers to prenatal care. Maternal and Child Health Journal, 1(4), 229-236. doi:10.1023/A:1022370627706 VanderWeele, T. J., Lantos, J. D., Siddique, J., & Lauderdale, D. S. (2009). A comparison of four prenatal care indices in birth outcome models: Comparable results for predicting small-for-gestational-age outcome but different results for preterm birth or infant mortality. Journal of Clinical Epidemiology, 62(4), 438-445. Vintzileos, A. M., Ananth, C. V., Smulian, J. C., Scorza, W. E., & Knuppel, R. A. (2002). The impact of prenatal care in the united states on preterm births in the presence and absence of antenatal high-risk conditions. American Journal of Obstetrics and Gynecology, 187(5), 1254-1257. doi:10.1067/mob.2002.127140 van Wassenaer, A. (2005). Neurodevelopmental consequences of being born SGA. Pediatric Endocrinology Reviews, 2(3), 372–377. Wiles, N. J., Peters, T. J., Leon, D. A., & Lewis, G. (2005). Birth weight and psychological distress at age 45–51 years: Results from the Aberdeen children of the 1950s cohort study. The British Journal of Psychiatry, 187, 21–28.

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APPENDIX A

Quantitative Survey

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APPENDIX B

Qualitative Interview Questions

1) How has prenatal care capacity changed at your site in the last 5-10 years? A. Has it increased or decreased?

2) Describe barriers that prohibit providing prenatal care at your site. 3) What facilitates your ability to provide prenatal care at your site? 4) What are three action steps you feel should be taken to ensure all women in Philadelphia

receive prenatal care?

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APPENDIX C

Informational Letter to Sites

Maternal & Child Health Working Group Drexel University School of Public Health

The Maternal and Child Health Working Group (MCHWG) at the Drexel University School of Public Health is building on a pilot study conducted in 2010/2011 to carry out a prenatal care capacity assessment within the City of Philadelphia. The MCHWG is a multidisciplinary group of academics, clinicians and policy makers who strive to improve the health of women and children through education and research. This assessment is being conducted in collaboration with the Division of Maternal, Child and Family Health at the Philadelphia Department of Public Health and the Maternity Care Coalition. The primary goal of this study is to determine the extent of prenatal care capacity, both public and private, available to pregnant women in Philadelphia. As you may know, 13 hospitals have closed their inpatient obstetrical units (OB) since 1997. An additional six OB unit closures in the counties surrounding Philadelphia may be increasing the number of patients at the remaining Philadelphia hospitals. There is concern that prenatal care capacity has been dramatically affected by these closures and may in part be responsible for the inadequate maternal and child health practices in the city. Results of this assessment have the potential to positively impact maternal and child health practices in the city related to reducing infant mortality and poor birth outcomes. Furthermore, results of this assessment will be most important in developing future and more comprehensive research on these issues as well as informing policy at the local, state and federal levels. Currently, the city's capacity to provide access to early and adequate prenatal care is unknown. Therefore, we are asking for your help so we can begin to address the gaps and needs in prenatal care services in our city. The individual completing the survey should have knowledge of your site's prenatal care services as well as the insurance plans accepted by the site and practitioners. Survey responses should be specific to one site. Therefore, an individual selected as the "point person" to complete the survey for multiple sites should submit one survey per site. Participation in this study is voluntary and no link will be published between the subject completing the survey and the answers submitted. Thank you in advance for your time and we look forward to speaking with you in the near future. Sincerely, Dr. Nathalie Bartle, Ed.D. Maternal & Child Health Working Group, Drexel University School of Public Health Deborah Roebuck Division of Maternal, Child and Family Health, Philadelphia Department of Public Health

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APPENDIX D

Community Coalition Action Theory (CCAT)

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APPENDIX E

Identified Prenatal Care Sites in Philadelphia

Site Name Address 1 Address 2 City State Zip Code

1 Women’s Healthcare Group 7996 OXFORD AVE Philadelphia PA 19111

2 Health Center #2 1720 S BROAD ST Philadelphia PA 19145 3 Health Center #3 555 S. 43rd St Philadelphia PA 19104 4 Health Care Center #4 4400 Haverford Ave Philadelphia PA 19104 5 Health Center #5 1900 N. 20th St Philadelphia PA 19121 6 Health Care Center #6 321 W. Girard Ave Philadelphia PA 19123 7 Health Center #9 131 E. Chelten Ave Philadelphia PA 19144 8 Health Center #10 2230 Cottman Avenue Philadelphia PA 19149

9 Strawberry Mansion Health Center

2840 West Dauphin Street Philadelphia PA 19132

10 Drexel OB/GYN Associates 216 N Broad St

Feinstein Bldg 4th Fl Philadelphia PA 19102

11 Drexel OB/GYN Associates 10 Shurs Ln Ste 205 Philadelphia PA 19127

12 Drexel OB/GYN Associates 10 Shurs Lane Suite 204 Philadelphia PA 19127

13

Women's Care Center, Drexel OB/GYN Associates 1427 Vine Street 7th Floor Philadelphia PA 19102

14 Drexel OB/GYN Associates 255 S 17th St

9th Floor, Medical Arts Bldg Philadelphia PA 19103

15 Einstein OB/GYN Associates 101 East Olney Ave Ste C5 Philadelphia PA 19120

16 Einstein OB/GYN Associates 7201 Rising Sun Ave Philadelphia PA 19111

17 Einstein OB/GYN Associates

7131-39 Frankford Avenue 2nd Floor Philadelphia PA 19141

18

Einstein Ob/Gyn Associates - Wadsworth Plaza

1602-04 Wadsworth Avenue Philadelphia PA 19150

19 Germantown Women's Health Associates 2 Penn Blvd Ste 108 Philadelphia PA 19144

20 Paley Einstein OB/Gyn Associates 5501 Old York Road Paley 3 Philadelphia PA 19141

21 Einstein OB/GYN 5401 Old York Road Klein 410 Philadelphia PA 19141 22 Abbottsford Falls 4700 Wissahickon Ave Philadelphia PA 19144

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23 The Health Annex 6120-B Woodland Avenue 2nd Floor Philadelphia PA 19142

24

RHD 11Th St Family Health Service Drexel Prenatal Clinic 850 N 11TH ST Philadelphia PA 19123

25 GPHA Hunting Park 1999 W Hunting Park Ave Philadelphia PA 19140

26 GPHA Chinatown 930 Washington Ave Philadelphia PA 19147 27 GPHA Woodland Ave 5000 Woodland Ave Philadelphia PA 19143

28 GPHA Wilson Park Medical Center 2520 Snyder Ave Philadelphia PA 19145

29 GPHA Frankford Avenue Health Center 4510 Frankford Ave Philadelphia PA 19124

30 GPHA Southeast Health Center 800 Washington Ave Philadelphia PA 19147

31 Kramer OB/Gyn Associates 7901 Bustleton Ave Ste 100 Philadelphia PA 19152

32 HR Millennium OB/Gyn 9807 Bustleton Ave Philadelphia PA 19115

33 Helen O. Dickens Center for Women's Health 3400 Spruce St 1 West Gates Philadelphia PA 19104

34 Division of Maternal Fetal Medicine 3400 Spruce St

2000 Courtyard Bldg Philadelphia PA 19104

35 Penn Family Care OB 3819 Chestnut St Ste 205 Philadelphia PA 19104

36 Penn OB/GYN Associates 3701 Market St 3rd Flr Philadelphia PA 19104

37 Covenant House Health Services-OB/GYN

251 East Bringhurst Street Philadelphia PA 19144

38 Delaware Valley Community Health

401-55 W Allegheny Ave Philadelphia PA 19133

39 Parkview OB/Gyn 841 E Hunting Park Avenue Philadelphia PA 19124

40 Fairmount Primary Care Center

1412 FAIRMOUNT AVE PHILADELPHIA PA 19130

41 Advanced Women’s Care PC 10752 Bustleton Ave Philadelphia PA 19116

42 Patricia McCauley Sunday, CNM 7602 Central Ave

Stapeley Bldg Ste 103 Philadelphia PA 19111

43 Dr. Girard Reme 5217 N BROAD ST IST FL Philadelphia PA 19140

44 Dr. Yvonne Prioleau 301 S 8TH ST STE 2A Philadelphia PA 19106

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45 Jefferson OB/GYN Associates 834 Chestnut St Suite 300 Philadelphia PA 19107

46 Jefferson OB/GYN Associates 834 Chestnut St Ste 420 Philadelphia PA 19107

47 Jefferson Family Medicine/OB Care 833 Chestnut St Ste 301 Philadelphia PA 19107

48 Women and Children’s Health Sevices 700 Spruce St Ste 200 Philadelphia PA 19106

49 Penncare for Women 601 Walnut St Ste 220 Philadelphia PA 19106 50 Penncare OB/GYN 301 S 8TH ST STE 3D Philadelphia PA 19106

51 Broad Steet Health Center 1415 N Broad St 2nd Flr Philadelphia PA 19122

52 Haddington Health Center 5619-25 VINE ST Philadelphia PA 19139

53 Temple OB/GYN Assoiates 3401 N. Broad St

7th Floor, Outpatient Building Philadelphia PA 19140

54 Temple OB/GYN Assoiates 3425 N. Carlisle St Philadelphia PA 19140

55 Temple OB/Gyn Associates Roxborough 525 Jamestown Street Suite 201 Philadelphia PA 19128

56

Temple Physicians Inc, Women's Care at Northeastern

2301 East Allegheny Avenue 4th Floor Philadelphia PA 19134

57 Women's Center at Palmer Park 1741 Frankford Ave Ste 100-B Philadelphia PA 19125

58 TPI OB/GYN Lehigh 100 East Lehigh Avenue CHC-2 Philadelphia PA 19125

59 TPI Northeast 9331 Old Bustleton Ave Ste 203 Philadelphia PA 19115

60 Dr. Santiago 100 E LEHIGH AVE CHC2- E Philadelphia PA 19125

61 Michael A. Feinstein, MD, PC

829 SPRUCE ST STE 200 Philadelphia PA 19107

62 Philly Pregnancy Center, PC 201 A N 9TH ST Philadelphia PA 19107

63 Esperanza Health Center 3156 Kensington Ave Philadelphia PA 19134 64 Sayre Health Center 5800 Walnut Street Philadelphia PA 19139

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APPENDIX F

Available Prenatal Care Hours at Private and Public Participant Sites

Public Site 1 Tuesday: 1pm-4pm; Friday: 9am-12pm

Private Site 1 Monday-Friday: 8am-5pm

Public Site 2 Thursday: 9am - 5pm

Private Site 2 Monday & Wednesday-Friday: 9am-5pm

Public Site 3 Monday-Friday: 8am-4pm

Private Site 3 Monday & Wednesday: 7:30am-5pm Tuesday: 8am-6pm; Thursday: 8am-5pm Friday: 8am-2:30pm

Public Site 4 Wednesday: 7:30am-5pm; Thursday: 1pm-5pm

Private Site 4 Monday-Friday 9am-4pm

Public Site 5 Thursday: 8am-12pm

Private Site 5 Monday & Wednesday-Thursday: 8:30am-5pm Tuesday: 8:30am-6:30pm

Public Site 6 Monday & Thursday: 1pm-5pm Wednesday: 9am-12pm

Private Site 6 Monday: 8:45am-6pm Wednesday: 8:45am-6:30pm Tuesday & Thursday-Friday: 8:45am-5pm

Public Site 7 Wednesday: 12pm-5pm

Private Site 7 Monday-Tuesday & Friday: 9am-4pm Wednesday: 9am-11:30am

Public Site 8 Monday-Friday: 8:30am-5pm

Private Site 8 Tuesday: 10am-6pm Wednesday-Friday: 9am-5pm

Public Site 9 Wednesday: 8:45am-5pm

Private Site 9 Tuesday-Friday: 8am-5pm

Private Site 10 Monday: 12pm-4pm; Tuesday: 12pm-7pm Wednesday-Thursday: 10am-4pm

Private Site 11 Monday & Wednesday-Friday: 9am-5pm Tuesday: 9am-6:45pm

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