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GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

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Page 1: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

GAS & GADGETS Presents

Domestic

LPG Customer

Under the Guidance of Ministry of Petroleum and Natural Gas

Preferred Time Delivery

for

Page 2: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

Customer Orientation

Product is subsidised and the delivery is

strictly on first come first served basis.

No preferential treatment meted out based

on the status or pressure from customers.

Catering to all categories of customers

including working couples.

Inconvenience to both distributors and

customers when “door locked”

New Initiative

Home Delivery of Cylinder as per day and time convenient to Customers

Page 3: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

Concept

Many Customers are eager to get delivery at their preferred day and time

Home Delivery Charges are only Rs 8/- for a nearly 30KG heavy cylinder

MoP&NG formulated in Vision 2015 a scheme of preferred time delivery at a nominal Cost.

Will benefit working couple, single customers and other customers who wish to receive cylinders at specific time.

Page 4: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

Where Available ?

Launch in Delhi and nearby cities of Gurgaon, Faridabad,

Sonepat, Noida, Ghaziabad Bengaluru and Pune

Kolkatta, Mumbai, Chennai, Hyderabad.

Extension to all cities with 10 lakh population within 6 months

Remaining Cities within a Year

Page 5: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

Modalities

No jumping of Queue even for preferred time customers.

If there is a backlog with distributors due to unavoidable circumstances,

After maturity of his booking, delivery on very next opted preferred time by customer.

Page 6: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

Modalities

Once registered the option to remain for six months

Customer has option to de-register.

In case customers are not available at home during

the delivery consecutively for two times,

Status of preferred time customer will be withdrawn.

Once registered no need to mention during refill

booking.

Page 7: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

Categories and Charges

Customer Can Opt for a time on any week Day

Time Metro Population> 10 lakhs (Rs)

Before 8AM 50

8AM to 11 AM 25

11AM to 3PM 25

3PM to 6PM 25

6PM to 8PM 50

In case he misses delivery, he gets next week day at the same time

Page 8: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

Preferred Day and Time Charges

Customer can opt for a specific day - Monday to Friday and time

In case he misses the preferred day(Monday) delivery, he gets next week same day(Monday) at the preferred time

Time Metro Population> 10 lakhs (Rs)

Before 8AM 50

8AM to 11 AM 25

11AM to 3PM 25

3PM to 6PM 25

6PM to 8PM 50

Page 9: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

Preferred Day and Time Charges

Customer can opt for Saturday or Sunday anytime between 8AM -6PM

In case he misses the preferred day

(Saturday or Sunday) delivery, he gets

next week same day (Saturday or Sunday)

Time Metro Population> 10 lakh (Rs)

8AM to 6PM 25

Page 10: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

Registration

•Registration through

a) Direct Letter to Distributors

b) Web site

• www.gasngadgets.com

•Once registered can change after six months.

•De-registration possible.

Page 11: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

Grievance Redressal

Any issues related to the scheme, Customers can talk to - 9830064144

Write in our websites – www.gasngadgets.com

Page 12: GAS & GADGETS Presents Domestic LPG Customer Under the Guidance of Ministry of Petroleum and Natural Gas Preferred Time Delivery for

THANK YOU

WWW.GASNGADGETS.COM