gcsv 2011 stepping into social media-andrew hoffman

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INTRODUCTION TO SOCIAL MEDIA Governor's Conference on Service & Volunteerism October 12, 2011 Presented by: Andrew Hoffman

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This document was created by an individual or individuals who submitted a proposal so he / she / they may present at the Office of Faith-Based and Community Initiative’s 2011 Conference on Service and Volunteerism (GCSV11). This proposal was approved by the Indiana Commission on Community Service and Volunteerism (ICCSV) and other community partners. Sharing this document is a courtesy extended by the OFBCI to conference attendees who may want to reference materials covered at the GCSV11, and the OFBCI in no way not responsible for specific content within.

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INTRODUCTION TO SOCIAL MEDIA

Governor's Conference on Service & VolunteerismOctober 12, 2011

Presented by: Andrew Hoffman

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ANDREW HOFFMANExecutive Director at NeighborLink Fort Wayne & NeighborLink Network

Adjunct Professor at Huntington University

Nonprofit Communication & Social Media Consultant

Community Engagement Strategist & Champion

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www.NLFW.org

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st. louis

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WHO ARE YOU &WHY THIS SESSION ?

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START WITH THE

BASICS

A B C

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COMMUNICATION

Communication is a process of transferring information from one entity to another.

"the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs"

Communication is a process whereby information is enclosed in a package and is channeled and imparted by a sender to a receiver via some medium.

Defined by Wikipedia

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STORY MATTERS

http://www.flickr.com/photos/meomi/3059512473/

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RELATIONSHIPS MATTER

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SOCIAL MEDIA IS HAVING CONVERSATIONS ONLINE - Marta Kagan

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JUST A SET OF COMMUNICATION TOOLS

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SOCIAL MEDIA EXPLAINED

We define social network sites as web-based services that allow individuals to

(1) construct a public or semi-public profile within a bounded system,

(2) articulate a list of other users with whom they share a connection, and

(3) view and traverse their list of connections and those made by others within the system.

The nature and nomenclature of these connections may vary from site to site.

Social Network Sites: Definition, History, and Scholarship

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WEB 1.0

WEB 2.0

SOCIAL NETWORKS

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WHAT MAKES SOCIAL MEDIA SITES UNIQUE?

...is not that they allow individuals to meet strangers, but rather that they enable users to articulate and make visible their social networks.

Social Network Sites: Definition, History, and Scholarship

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IT STARTS WITH A SOLID FOUNDATION

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NOTHING YOU DO ON ANY OF THESE MATTER

WITHOUT IT

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FACEBOOK

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TWITTER

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YouTube

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BLOGGING

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MICRO SITES - CAMPAIGNS

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FOUNDATION IS KEY

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WHAT MAKES A GREAT FOUNDATION?

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PURPOSE - Why does this website need to exist?

WHAT MAKES A GREAT FOUNDATION?

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PURPOSE - Why does this website need to exist?

CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining

WHAT MAKES A GREAT FOUNDATION?

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PURPOSE - Why does this website need to exist?

CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining

CALL TO ACTION - What do you want me to do?

WHAT MAKES A GREAT FOUNDATION?

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PURPOSE - Why does this website need to exist?

CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining

CALL TO ACTION - What do you want me to do?

NAVIGATION - Descriptive, Easy, Direct, Functional

WHAT MAKES A GREAT FOUNDATION?

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PURPOSE - Why does this website need to exist?

CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining

CALL TO ACTION - What do you want me to do?

NAVIGATION - Descriptive, Easy, Direct, Functional

DESIGN - Clean, Organized, Professional, Interactive

WHAT MAKES A GREAT FOUNDATION?

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PURPOSE - Why does this website need to exist?

CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining

CALL TO ACTION - What do you want me to do?

NAVIGATION - Descriptive, Easy, Direct, Functional

DESIGN - Clean, Organized, Professional, Interactive

CONTACT INFO - Can People Connect With You Easily?

WHAT MAKES A GREAT FOUNDATION?

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PURPOSE - Why does this website need to exist?

CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining

CALL TO ACTION - What do you want me to do?

NAVIGATION - Descriptive, Easy, Direct, Functional

DESIGN - Clean, Organized, Professional, Interactive

CONTACT INFO - Can People Connect With You Easily?

SEO & TRACKING - Make it easy for people to find. Track People’s Interactions

WHAT MAKES A GREAT FOUNDATION?

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PURPOSE - Why does this website need to exist?

CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining

CALL TO ACTION - What do you want me to do?

NAVIGATION - Descriptive, Easy, Direct, Functional

DESIGN - Clean, Organized, Professional, Interactive

CONTACT INFO - Can People Connect With You Easily?

SEO & TRACKING - Make it easy for people to find. Track People’s Interactions

SECURITY - Your Organization’s operations will dictate this function

WHAT MAKES A GREAT FOUNDATION?

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START

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WHY BLOG?

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IT’S PERSONAL - Tell your story as you see it

WHY BLOG?

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IT’S PERSONAL - Tell your story as you see it

CONTENT - You can become or take the position of an expert or

WHY BLOG?

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IT’S PERSONAL - Tell your story as you see it

CONTENT - You can become or take the position of an expert or thought leader

WHY BLOG?

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IT’S PERSONAL - Tell your story as you see it

CONTENT - You can become or take the position of an expert or thought leader

FREQUENCY - It’s so easy to keep updated & share. Also,

WHY BLOG?

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IT’S PERSONAL - Tell your story as you see it

CONTENT - You can become or take the position of an expert or thought leader

FREQUENCY - It’s so easy to keep updated & share. Also, immediate.

WHY BLOG?

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IT’S PERSONAL - Tell your story as you see it

CONTENT - You can become or take the position of an expert or thought leader

FREQUENCY - It’s so easy to keep updated & share. Also, immediate.

CHOICE BASED - They allow people to choose your

WHY BLOG?

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IT’S PERSONAL - Tell your story as you see it

CONTENT - You can become or take the position of an expert or thought leader

FREQUENCY - It’s so easy to keep updated & share. Also, immediate.

CHOICE BASED - They allow people to choose your content rather than it being forced upon them.

WHY BLOG?

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IT’S PERSONAL - Tell your story as you see it

CONTENT - You can become or take the position of an expert or thought leader

FREQUENCY - It’s so easy to keep updated & share. Also, immediate.

CHOICE BASED - They allow people to choose your content rather than it being forced upon them.

INTERACTION - Can create a two-way conversation

WHY BLOG?

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http://www.bikerumor.com/ - Independent Cycling Reviews

http://donmilleris.com/ - Official Blog of Author Donald Miller

http://jeremycowart.com/blog/ - Professional Photographer

http://graceinukraine.wordpress.com/ - Church Mission Trip to Ukraine Blog

http://www.fatcyclist.com/ - Cycling Blog With Cancer Fighting Message/Purpose

http://michaelhyatt.com/ - CEO of Thomas Nelson Publishing

http://kristof.blogs.nytimes.com/ - Nicholas D. Kristof - New York Times

http://sethgodin.typepad.com/ - Author Seth Godin

http://garyvaynerchuk.com/ - Author & SM Guy - Gary Vaynerchuk (Great Video Blogger)

http://www.venturethere.com/ - Adventure Themed Blog

http://blog.ogilvypr.com/ - Official Ogilvy PR Blog

http://www.startsomethingthatmatters.com/ - Official Blake Mycoskie Blog - TOMS Shoes

http://rachelheldevans.com/ - Rachel Held Evans - Influential Female Blogger

http://contagiouscommunity.wordpress.com/ - Collaborative Blog

http://stephanbauman.com/ - CEO of World Relief

http://fivewords.mckinney.com/ - Mckinney Advertising Agency Blog

http://hardlynormal.com/blog/ - Mark Horvath - Homeless Advocate & Activist

http://www.boston.com/bigpicture/ - Photo Blog by Boston Globe

BLOG LIST

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THESE DON’T MATTER WITHOUT A PURPOSE & STRATEGY

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LETS GET PRACTICAL

Questions & Group Think

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SUGGESTED READS

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SUGGESTED WEBSITES

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Andrew-Hoffman.com

NeighborLink Fort Wayne

[email protected]

260.710.7611

Presentation At:www.Slideshare.net/AndrewDewey

Thank You!