ge equipment managementwyantsimboli.net/portpgs/pdfs/geespf.pdfge fleet servicesis one of the...

GE Equipment Management

Unyielding integrity. Commitment to performance.

Thirst for change.

GE’s traditions have yielded more than a century

of leadership and innovation in global markets.

They have been the backbone of our business,

allowing us to anticipate, adapt and deliver as

only GE can. From new technologies to superior

financial services, all that we do is driven by

our customers — and fueled by imagination.

GE Equipment Management wants to make it

easy for you to do business with us. We leverage

GE’s resources to be the leading full-service

provider of equipment finance and operating

leases to customers around the world.

Managing your assets, optimizing your fleets,

and creating investment opportunities are what

we do best.

At GE Equipment Management, we are committed

to helping customers increase income and

profitability while reducing costs. We measure

our success by yours. The GE way.

GE Equipment Management 1


With assets of $26 billion in 26 countries, GE Equipment Management helps companies of all sizes finance and

manage a wide variety of equipment, including trucks, trailers, auto fleets, railcars and modular space units.

By using GE’s proven Six Sigma methodology and cutting-edge technology, GE Equipment Management offers

unparalleled productivity benefits to customers in a range of industries and markets.

ServicesFinancial Services> Leasing> Sale & Leaseback> Remarketing Services> Tax Management> Productivity Analysis

Products and Services> Maintenance Management> Electronic Fuel Card> Accident Management> Accident Prevention> National Account

Purchasing

> Title & Licensing> Personal Mileage> Truck Services> Fleet Management

Outsourcing

GE Fleet Services

2 GE Equipment Management

GE Fleet Services is one of the world’s largest fleet

management companies, with more than 1.2 million cars

and trucks under lease and service management. We offer tailored

solutions that drive satisfaction and cost savings for customers ranging

from small and regional businesses to Fortune 500 organizations across

all industries. From account managers to maintenance technicians and

fleet-management specialists, GE Fleet Services’ accomplished employees

provide reliable service and help optimize cost savings for our customers

through dedication, partnership and focus. Through our Client Advisory

Board, focus groups, and Voice of

Customer surveys and workouts,

we act on customers’ feedback to

improve processes, manage costs, drive

quality, and enhance productivity.

Internet-based FleetManagement Tools> Your Office @ Fleet

secure site> Vehicle Ordering> Management Reporting> Driver Ordering

LocationsGE Fleet Services has 23offices across North America,Europe, Japan, Australia andNew Zealand.

HeadquartersThree Capital DriveEden Prairie, MN 55344952-828-1000

www.gefleet.com



Fleet> Box Cars> Covered Hopper Cars> Flat Cars> Gondola Cars> Open Top Hopper Cars> Pressure Differential Cars> Pulp Protector Box Cars> Tank Cars

Value-Added Services> Full Service Engineering > Fleet Sizing Services> Asset Management Services> Field Technical Support> Remarketing Expertise> Repair, Administrative and

Maintenance Services

Leasing Products> Operating Leases

(Full Service or Net)> Per Diem> Leveraged Leases> Synthetic Leases> Sale Leasebacks> International Leasing

Products> Capital Leases

GE Rail Services

GE Rail Services is one of the leading

service providers to railroads and shippers through-

out North America and Europe. We lease a diverse fleet of 200,000 railroad

cars, from covered hopper cars that carry flour and grain, to gondola cars

for hauling coal. Additionally, our TIP Intermodal unit leases 150,000

semi-trailers and containers to the industry. GE Rail Services provides

customized solutions and a variety of leasing options to meet our customers’

short- and long-term financial needs. Our superior product quality and

leasing flexibility are complemented with an extensive service center network,

which offers full-service engineering, fleet sizing, asset management, field

technical support and remarketing expertise. Through e-commerce capability,

resource planning and optimization, and regulatory compliance, GE Rail

Services ensures end-to-end

rail management solutions.


Major Markets Served> Agriculture> Forest Products> Utilities> Petrochemicals & Chemicals> Automotive> Steel> Consumer Goods> Plastics

LocationsGE Rail Services operates 12 sales offices, seven rail car repair shops, seven MSO(mobile service operation)repair facilities, and two

customer service offices inNorth America. Additionally,Rail manages local and international rail freight operations across Europe.

HeadquartersGE Rail Services161 North ClarkChicago, Illinois 60601800-445-6126

www.gerailservices.com


Services> Full-Service Leasing> Contract Maintenance> Supply Chain Management

Solutions• Transportation

Management• Warehousing Management• Inbound/Outbound Flow

Management

> Commercial Truck Rental> Consumer Truck Rental> Specialized Equipment

Services

Penske Truck Leasing


LocationsPenske Truck Leasing servescustomers from approximately1,000 locations in the UnitedStates, Canada, Mexico, SouthAmerica and Europe.

Penske Truck Leasing is a leading

global transportation services provider

operating 200,000 vehicles and serving customers in North and South

America and Europe. Through leasing, rentals, and logistics, we improve a

company’s operations by optimizing the flow of product, work, cash and

information. Our strengths include depth of expertise, integrity, Six Sigma

quality processes and an unwavering commitment to customer service. We’re

committed to ensuring product is delivered on time,

all the time. We can help increase revenue,

reduce costs, and improve asset manage-

ment through our entire range of

transportation services. At Penske,

customer service means surpassing

expectations, exceeding promises

and delivering proven results.

HeadquartersPenske Truck Leasing Co.Route 10 Green HillsP.O. Box 563Reading, PA 19603610-775-6000

www.pensketruckleasing.com


Products> Dry Vans> Flatbeds> Refrigerated Vans> Doubles Vans> Electronic Vans

> Specialized Trailers> Plate Vans> Postal-Spec Vans> Liftgates> Storage & Cartage Vans> Curtain Side Vans

Major Markets Served> Retail> Grocery> Wholesalers> Manufacturing> For-Hire Trucking> Food Distribution> Logistical Service Providers

GE TIP

For more than 40 years,

trucking companies, private

fleets and others have relied on Transport International Pool (TIP)

for top-quality trailer services to help them deliver the best possible service

to their customers. GE TIP is an industry leader with one of the largest,

most diverse fleets – more than 125,000 units – delivering customer-focused

services centered on renting, leasing, selling and re-marketing trailers.

Customers can take advantage of many innovative value-added services

ranging from satellite-based GE VeriWise™ asset tracking, to damage

protection and insurance plans. GE TIP further supports our customers’

fleet operations with Mobile Maintenance, a nationwide trailer maintenance

program that helps customers

decrease maintenance expense

and increase asset utilization.


Value-Added Services> Asset Tracking: GE VeriWise™

> Trailer Sales, Rentals,Leases

> Financial Products &Services

> Online Asset Management

> Mobile Maintenance> Trailer Remarketing> 24-Hour Emergency Road

Service> Vehicle Protection Plan> Physical Damage Insurance

LocationsGE TIP operates an extensivenetwork of more than 100branches in Canada, theUnited States and Mexico.

Field Support Center &Headquarters426 W. Lancaster Ave.Devon, PA 19333800-333-2030

www.tiptrailers.com


Products> Modular Temporary and

Permanent Buildings> Multi-Building Complexes> Designer Series Sales Offices> Mobile Offices and

Construction Site Trailers> Residence Halls

> In-Plant Factory OfficeStructures

> MODULAIRE™ CustomEnclosures

> Steps, Decks and Ramps> Furniture and Other

Equipment

Financial Services> Purchase> Rent> Operating Lease> Finance Lease

GE Modular Space


Value-Added Services> Zoning & Permitting Process

Regulation Compliance> Complete Site Management> Insurance> Building Services> Wireless Security

Major Markets Served> Education> Construction> Healthcare> Commercial/Industrial> Government> Retail

LocationsGE Modular Space has morethan 80 sales and servicefacilities in Canada, the UnitedStates and Mexico.

GE Modular Space is one of North America’s

largest suppliers of mobile and modular

buildings, with more than 75,000 buildings. Since 1969, we have offered

fast, flexible and economical solutions, temporary and permanent,

to customers facing virtually any space challenge.

Our line of mobile modular units, along with our

GE PermaCon suite of customizable construction

components, serve as classrooms, dormitories,

and medical facilities among others. Additionally,

GE Modular Space provides interior and exterior accessories and ancillary

building services, from furnishings to wireless security systems. We structure

flexible lease and financing options that best meet

our customers’ needs. We are committed to deliv-

ering total project management, from design

and scope to final delivery and installation.

Field Support Center &Headquarters426 W. Lancaster Ave.Devon, PA 19333800-523-7918

www.modspace.com


network of 39 branches offer-ing maintenance, insuranceand breakdown services. TIP/Rail. TIP delivers innova-tive finance programs andservices for trailers, tankersand intermodal equipment,through a network of over 100branches across 17 countries,

while Rail provides rail trans-port and equipment servicesfor railroads, shippers andother transport providers. Modular Space is one of theContinent’s top providers offlexible building solutions andservices for the construction,education, business and

commercial, healthcare andgovernment markets.

GE European Equipment Management Amsteldijk 166Amsterdam 1079LHThe Netherlands+31 20 504 1660

Global Reach

GE Equipment Management supports customers

in all the world’s major markets. Our business

expertise and asset management services

add value on an international scale because

they appeal to critical industry needs in both

public and private sectors. In addition to robust

equipment and service networks across the

Americas, GE Fleet Services is a leader in leased

transport solutions in Europe, Japan, Australia

and New Zealand.

GE Equipment Management continues to expand

geographically while reinforcing its commitment

to existing operations abroad. Additionally,

GE is cultivating opportunities in markets

on the cusp of rapid industrial and economic

development, including Eastern Europe, China,

Thailand and Mexico. As those capital markets

flourish, GE Equipment Management will be

there to help manage customers’ building, trans-

port and asset management needs.

GE European Equipment Management

Headquartered in Amsterdam, GE Equipment

Management Europe (EEM) is one of Europe’s

leading providers of cars, vans, trucks, trailers,

railcars and modular buildings. EEM helps

European businesses efficiently manage their

extensive transport networks and adopt

innovative solutions to building space every day.

GE European Equipment Management operations

are an extension of the GE culture and core

competencies that define GE Equipment

Management and its people. EEM successfully

navigates each region’s economic, legal and

business climate to deliver tailored solutions.

Our experts work across five busi-

nesses, including GE Equipment

Management’s Fleet Services,

TIP, Rail Services and Modular

Space. TLS, the fifth operat-

ing unit, is a leading UK

commercial vehicle rental

and contract hire

specialist with a

national network

of 39 branches.

International Operations

European Business SummariesFleet Services offers flexiblefleet leasing and managementservices to meet the needs ofcompanies with car and vanfleets of all sizes. Vehicle Services includesTLS, a leading UK commercial vehicle rental and contracthire specialist, with a national


GE IT Solutions1101 Pacific AvenueErlanger, KY 41018877-443-2487

www.gecitsolutions.com

GECISBlock 4A, DLF Corporate ParkQutab Enclave, Phase 3,Mehrauli-Gurgaon RoadGurgaon-122002, Haryana, India91 124 635 8030

www.gecapitalindia.com

Productivity Solutions

Companies that depend on transportation as well

as component space solutions are seeking more

than fleet-management assistance. They want to

depend on a full-service provider with the kind of

IT power and support that makes their operations

more efficient. GE has such solutions and more.

Strategic partnerships with GE IT Solutions and

GE Capital International Services (GECIS) help

maximize your relationship with GE Equipment

Management.

Not only do you get superior asset management

services, but with GE IT Solutions you have

the ability to outsource portions of your IT

infrastructure so you can stay focused on what

you do best and reap significant cost savings.

With emphasis on providing complete solutions

in the client, network, server, storage, security

and applications environments, GE IT Solutions

couples best practices from industry and

in-house experts with Six Sigma methodologies

to ensure the reliability, cost-effectiveness

and quality of each solution.

Services extend from IT planning and design to

procurement and implementation, with a focus

on aligning customers’ IT environments with

their business objectives. GE IT Solutions also

combines program management with on-site

and remote support teams to provide integrated

solutions for daily operational support, mainte-

nance and management.

GE Capital International Services (GECIS) offers

backroom business-process management

services and support, in India, China, Hungary

and Mexico.

GECIS delivers high-quality, cost-effective

transaction processing, accounting services

and telephone customer-service support to help

client organizations maximize the speed and

efficiency of internal and external processes.

Strategic Partnerships


GE Fleet Services“I have been so pleased withGE Fleet Services. I wish we’dmade the switch years ago.They are so responsive andthe level of knowledge andservice is excellent. They’vemade my job so much easier.”Fleet Analyst, Kinkos

GE TIP“We highly value the contribution TIP has made to help us keep our fleet and customer responsive.”VP, Byers TransportationSystems, Inc.

GE Modular Space“We chose GE PermCon™

because it provides a high-quality school buildingmore quickly than traditional construction.”Senior Director, ComptonUnified School District

It is our job to help customers buy right, which

means offering the best products and services

supported by tailored finance and tax manage-

ment plans. We strive to help companies more

efficiently manage their fleets and cash flow,

while creating opportunities to reduce costs and

invest in the future of their business.

Technology

GE Equipment Management uses state-of-the-art

technology to advance product offerings, such

as our pressure differential railcar, or our latest

modular space solutions, which stand the

test of time thanks to new construction methods.

However, GE Equipment Management also

leverages its technology to improve the way

businesses traditionally manage their assets.

As customers demand greater value from their

fleet investments, we answer with rapid-response

maintenance services and an array of innovative

asset services. For example, our modular space

units can be equipped with wireless security

and monitoring systems. And it’s now possible to

track mobile assets, such as truck trailers and

railcars, with satellite-based global positioning.

GE Equipment Management Advantage

Superior Asset Management

GE Equipment Management provides the right

asset, at the right time, at the right location.

By helping manage the life cycle of customers’

assets, we remove the headaches often

associated with downtime and the cost of doing

business. Time and labor, maintenance and mon-

itoring, fleet management and administration –

we offer customers the opportunity to outsource

non-core processes, enabling them to focus

resources on key aspects of their business.

Our customers are motivated by equipment

alternatives that will produce higher margins

at lower capital intensity. GE Equipment

Management’s products and services are

matched by our extensive finance options,

including operating leases, sale-leasebacks,

rentals and purchase plans.

In the Words of Our Customers


GE Rail Services“GE aggressively pursueswin-win solutions for our rail needs.”Rail Asset Manager, ExxonMobil

GE IT Solutions“Our satisfaction surveyreceived an extraordinarilyhigh 97.56% rating for GE ITSservices. Thanks for meetingthe demands of our usersacross the country.”Office Systems Manager,BMW of North America, LLC

For the fleet manager, GE Equipment Management

offers a wealth of Internet-based management

tools. We work closely with customers to best

integrate fleet technologies into their existing

supply chain, logistics and distribution strategies.

GECIS and GE IT Solutions further exemplify

technology proficiency with their dedicated

IT focus. They help clients offload such

back-end processes as IT infrastructure and

maintenance, as well as front-end phone-

and Web-design services.

Six Sigma Quality

Today’s competitive environment leaves no room

for error. At GE, we relentlessly look for new

ways to exceed customer expectations. That

is why Six Sigma quality has become such a

fundamental part of our culture.

Six Sigma is a highly disciplined, statistical

process that focuses us on developing and

delivering high-quality products and services.

The central idea behind Six Sigma is to measure

how many defects or errors are in a process

and eliminate them.

GE associates embrace Six Sigma’s customer-

and data-driven philosophy and apply it to

everything we do, from servicing customers, to

increasing internal efficiencies, to improving

the flow of products to market. Six Sigma is more

than an initiative; it’s the way we work.

Our passion for customers inspires partnership

and learning, always driven by Six Sigma quality

and a spirit of innovation. GE understands that

customers win not only when we provide better

products and service, but when we present the

tools and know-how to help our customers drive

their own success and invest for growth.

GE Operating System

The GE Operating System is our learning culture

in action. It is a year-round series of intense

sessions where executive management, mentors

and initiative champions meet to share best

practices and new ideas. The GE Operating

System is at the heart of our “boundaryless” cul-

ture, which fosters the unimpeded flow of ideas.

It is present at every customer touch-point, from

Six Sigma green belt training to superior product

design. It allows GE businesses to reach speeds

and performance levels unachievable were

they on their own, and drives those principles

that have earned GE and GE Capital their

AAA credit rating in the financial community.

Penske“This is phenomenal. Weloved doing business withPenske before, but you aredefinitely our vendor of choice now.”President, Maines Paper


energies on satisfying customers. All GE employees are trained in the strategy,statistical tools and tech-niques of Six Sigma quality.

Training courses are offeredat various levels:> Quality Overview Seminars:

Basic Six Sigma awareness> Team Training: Basic tool

introduction to equipemployees to participate on Six Sigma teams

> Master Black Belt, BlackBelt and Green Belt Training:In-depth quality training

> Design for Six SigmaTraining: Prepares teams forthe use of statistical tools todesign it right the first time

At GE, customers are not our obligation – they’re

our passion. We look relentlessly for new ways

to improve service levels and add greater value

as a partner for strategic growth. Our role isn’t

complete until our customers have realized their

own measure of success.

As globalization continues to change the way

customers conduct business, GE administers

to those needs through a broad global network.

However, being global and growth-oriented

is not simply about worldwide strategy but

also world-class values. Growing our people,

markets and businesses means globalizing

every activity of the company, from recruiting

the very best talent, to leveraging our size to

invest for the future. For example, we are

allocating resources globally to strengthen

our position in high-growth markets, such as

energy, water, healthcare and security.

Diversity

GE recognizes the power and richness of a

diverse workforce. Our business and employee

diversity creates a limitless source of ideas

and opportunities.

GE Equipment Management People

Who We Are

If GE is steered by innovation, it is anchored

by a culture based on integrity, performance

and teamwork. Our employees continue to

make GE far more dynamic, global-minded and

customer-driven than ever before.

At GE Equipment Management, we combine

all that is the GE culture with what we do best –

asset management. We represent technical

leadership, services acceleration and Six

Sigma excellence.

As a GE financial services organization, GE

Equipment Management’s global workforce

pushes the limit of conventional thinking, creat-

ing innovative financial products and services

for our customers across many industries. We

fervently believe that when our customers win,

we win. GE’s continued success is inextricably

linked to the quality of our employees.

Values

GE values underpin everything we do. Three

timeless traditions – unyielding integrity,

commitment to performance and thirst for

change – are the foundation upon which we

go to market, serve our stakeholders, and

give back to the community.

Leadership CommitmentPeople create results.Involving all employees isessential to GE’s qualityapproach. GE is committed to providing opportunities and incentives for employees to focus their talents and


A Learning Culture> GE invests nearly $1 billion a

year in career developmentfor employees at every levelof professional growth.

> GE provides advanced management training at dedicated facilities inEurope, Asia, Latin America

and Ossining, NY. Ossining is home to our renowned John F. Welch LeadershipDevelopment Center, knownas Crotonville – America’sfirst major Corporate univer-sity and a symbol of GE’scommitment to learning.

We’re constantly striving to be a Global Employer

of Choice – a place where everyone has the

opportunity to reach their full potential. GE

commits itself to a boundaryless approach to

find the right people who can drive our company

forward and respond to customer needs in any

corner of the world.

GE’s diverse culture has given rise to networking

groups, including the African American Forum,

Asian American Forum, Hispanic Forum and

Women’s Network. In addition, the GE environ-

ment supports “horizontal learning.” Through

our professional communities and networking

forums, sales teams share leads, engineers

share technologies, and people share ideas

resulting in great innovations.

GE Careers

GE helps employees map their careers and

move ahead, with ongoing opportunities to

learn from mentors and peers. Employees are

amazed at the fluidity with which they can

move from challenge to challenge, within a

specific business or across industries.

Through coaching and planning, managers

help employees shape an action plan to achieve

their short- and long-term career goals. Through

360° feedback from work teams, peers and

customers, employees develop perspective on

their management style and skills.

In addition to actively recruiting talent into

GE through highly respected Leadership

Development Programs, we strongly believe

in developing our talent within the company.

Our world-renowned management

development programs have helped

GE be consistently ranked as a

leading company by Fortune

and the Financial Times.

GE employees imagine, they

lead, and they perform.

General Electric (NYSE: GE) is a diversified technology and services company dedicated to creating products that

make life better. From aircraft engines and power generation to financial services, medical imaging, television pro-

gramming and plastics, GE operates in more than 100 countries and employs more than 300,000 people worldwide.

One of only seven Triple A-rated industrial companies, GE has an outstanding heritage and is zealously dedicated to

integrity and putting imagination to work to lead in the 21st century.

GE Equipment Management is one of General Electric’s 13 core businesses. We combine the best of GE financial

and technological expertise to provide full-service equipment financing and operating leases to customers around

the world.


World Headquarters120 Long Ridge RoadStamford, CT USA 06927203-357-4710www.geem.com

General Electric Company


EM062703

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Penske Truck Leasing

GE Modular Space

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GE Rail Services

European EquipmentManagement

FinancialServices

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