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Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

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Page 1: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Geddy’s Gourmet Ice CreamTeam: Delta Sigma Pi

Geoffrey PoleAmandeep Ghuman

Gabriela SuarezYu-Yu “Ellie” Lin

Page 2: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Agenda

The Challenge

Alternatives

Recommendations

Risk Analysis

Implementation Plan

Q&A

Ellie Lin

Page 3: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

The Challenge

To establish brand recognition and market share while resolving supply chain challenges without compromising the values of Geddy’s vision

Ellie Lin

Page 4: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Alternatives

Quality Costumer Experience

Brand Equity Risk Total

Domestic Expansion + 0 ++ - +2

International Expansion - 0 ++ -- -2

Process Improvemen

t+ ++ 0 0 +3

Acquisitions - + - - -2

Brand Awareness 0 + ++ 0 +3

Status Quo 0 0 - -- -3

Gabriela Suarez

Page 5: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Recommendation 1

Aman Ghuman

Page 6: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Brand Recognition

Customer Loyalty Program

• Each item bought= 1 point

• 10 points= 1 free item

Aman Ghuman

Page 7: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Brand Recognition Continued:YouTube and Facebook

YouTube Ads

Dussehra

Diwali

Valentine’s

New Year Holi

YouTube Ads

Facebook Viral

Brand Recognition

Ellie Lin

Page 8: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Recommendation 2

Aman Ghuman

Page 9: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Expansion in Domestic Markets

Geddy’s

High-End Restaurants

Catering Easy Day

Aman Ghuman

Page 10: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Recommendation 3

Geoff Pole

Page 11: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

600 700 800 900 1000 1100 12000

10

20

30

40

50

60

70

80

90

100

Profits v Temperature

Weekly Profit (100s rupees)

Te

mp

era

ture

(F)

Stocking Policies and Profits

Geoff Pole

Page 12: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Long Term: Cost Efficiency

Inventory

Analysis

Smart Deliver

y

Utilizing

Space

More on sight storage capability.

Delivery frequency reflecting need of

inventory.

Active inventory management and communication.

Geoff Pole

Page 13: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Risk Analysis

Competitor Backlash

2System

Integration

Ineffective

3New

Liability Issues

4Lack of

Profits in a long-term

Impa

ct o

f Risk

Likelihood of Risk

50%0%

2

1

3

4

Gabriela Suarez

Page 14: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Implementation Plan

Gabriela Suarez

Page 15: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Q&A

Team: Delta Sigma Pi

Page 16: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Appendix A: Policies and Weekly Profits

Type of Policy Average Weekly ProfitAverage Weekly

Deseasonalized Profit

Target Service Level Policy 784.1038068 983.1915067

Scaled Stocking Level Policy 1020.919443 952.4321868

Common Service Level 1242.998046 1019.751613

Target Level for Top 3 Margin 706.7027371 555.3676151

Target Level for Top 2 Margin 919.1642358 831.9070509

Geoff Pole

Page 17: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Appendix B: STATA Analysis

_cons 458.3478 72.33625 6.34 0.000 313.2596 603.4359 temp 6.171535 1.034275 5.97 0.000 4.097041 8.246028 wkprft Coef. Std. Err. t P>|t| [95% Conf. Interval]

Total 1045056.48 54 19352.8978 Root MSE = 108.6 Adj R-squared = 0.3906 Residual 625109.63 53 11794.5213 R-squared = 0.4018 Model 419946.85 1 419946.85 Prob > F = 0.0000 F( 1, 53) = 35.61 Source SS df MS Number of obs = 55

. regress wkprft temp

Geoff Pole

Page 18: Geddy’s Gourmet Ice Cream Team: Delta Sigma Pi Geoffrey Pole Amandeep Ghuman Gabriela Suarez Yu-Yu “Ellie” Lin

Appendix C: Smart Delivery

February 15 – June 15

June 16 – October 15

October 16 – February 14

5

8

9Geoff Pole