geek speak translated understanding infosec and it support terminology aug 28 and aug 29, 2013
TRANSCRIPT
Geek Speak Translated
Understanding Infosec and IT Support Terminology
Aug 28 and Aug 29, 2013
Geek Speak Translated
• “PPT” of Information security• IT is a world of acronyms and jargon• Geek speak words - explained
– Demonstration of some commands and functions– Some useful videos
• Resources and Credits• Questions
Presentation Overview
Geek Speak Translated
“PPT” of Information Security
People
Process
Technology
Geek Speak Translated
IT is a World of Acronyms and Jargon
• Acronyms have become a way of life• Terminology used in technology needs to be experienced
or memorized to become useful• Things are not going to get any simpler in the future• Things will get “fancier” and more frequently used • It helps to know the jargon ( trust me on that)
SERIAL NUMBER – find it SERVICE TAG NUMBER – find it
MAC ADDRESS – find it IPCONFIG – find it
EMAIL HEADER – find it COMMAND PROMPT – find it
GWmail (students, alumni) GWemail ( staff, faculty, affiliates)
IP ADDRESS –find it
LAST ACCOUNT ACTIVITY- find it PING - demo
ENCRYPT – video VPN - conversation
SSL - video CLOUD - conversation
HTTP VS HTTPS – video BYOD – Bring Your Own Device
INTERNET - video INTERNET WORKING – video ( 13 mins)
OS (OPERATION SYSTEM) – such as Windows 7, Mac OSX
SERVER – system that responds to requests
VERSION OF SOFTWARE - Usually available in the Help > About within the application
CLIENT – system that makes the request to a server
SSO – Single Sign On ITSC – The IT Support Center
Geek Speak Translated
Geek Speak Words - Explained
Geek Speak Translated
Credits and Thanks to ..
Resources:
Apple Support
wikiHow.com
Google Support
Dell.com
Microsoft.com
Columbia University Medical Center IT
Indiana University Information Technology Services
ping.eu
TNG Medialab
YouTube Contributors : nRkQzzL9 , dtommy1979 , AaronTitusGW Division of IT
Geek Speak Translated
For more information, contact …
Noor Aarohi
Senior Analyst, Risk and Compliance
Division of Information Technology
E-mail : [email protected]