general courses - sabs · iso/iec 17025: 2005 general ... it seeks to identify the origin of the...

GENERALCOURSES2015/2016 SABS Training Academy

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1. Risk Based Root Cause Analysis 2

2. SATS 1286:2011 Measurement and Verification of local content - Local Goods, Services and Works 3

3. SANS 1162:2011 - Responsible Tourism 4

4. ISO/IEC 17025: 2005 General requirements for the competency of testing and calibration laboratories 5

5. SANS 10216:2010 Evaluation of Vehicle test stations 6

6. Introduction to Standardization 7

7. Writing a National Standard 8

8. Application of ARP 013. 9

9 Understanding the WTO/TBT Agreement 10

10. Standards Act for Standards Writers 11

11. Successful minutes the SABS Way 12

12. English for Standards 13

13. Effective Committee Meetings 14

14. Participation in International Standardization 15

15. Project Managemnet for Standards Writers 16

16. Standards Development processes and Procedures 17

TABLE OF CONTENTS

NOTE: Please refer to our General Information Guide on our website (www.sabs.co.za) for details on Applications, Certificates, Examinations, Rewrite, Payments and Inhouse Course Presentation

02

RISK BASED ROOT CAUSE ANALYSIS

OVERVIEWThe course offers insight on how to approach problems. It provides the know-how on not only treating the symptoms but forces one to look deeper into what the cause of the problem is. Root Cause Analysis (RCA) is a popular technique used to help one understand what caused the problem in the first place. It seeks to identify the origin of the problem.

The RCA technique seeks to determine:i. What happened?ii. Why it happened?iii. What to do to reduce the likelihood that it will happen again.

It ensures success of a company’s corrective action process and also creates opportunities for continual improvement.

COURSE CONTENT:• Introduction to RCA• Definitions• Benefits of RCA• Practical guide to carrying out an RCA• RCA Tools and Techniques • Fishbone/ Ishikawa Diagram• 5 Why’s technique

COURSE DURATION: Two (2) days

COURSE OUTCOMES:By the end of this training, learners will be able to:• Identify and define the problem• Describe the problem• Collect decision-making data• Identify possible causal factors• Identify the root cause(s)• Recommend and Implement solutions

TARGET GROUP:• Process Quality Control/ Assurance staff• Auditors• Managers• Management R• Representatives

FEES:R 3 950.00 (excl. VAT)

PRETORIA DURBAN CAPE TOWN PORT ELIZABETH

22-23 April 2015 04-05 May 2015 08-09 June 2015 17-18 Sept 2015

21-22 May 2015 20-21 Aug 2015 05-06 Oct 2015 12-13 April 2016

13-14 July 2015 30 Nov – 01 Dec 2015 13 – 14 Jan 2016

13-14 Aug 2015

23-25 March 2016

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OVERVIEW

The standard specifies requirements and proce-dures to define, measure, declare and verify the local content production of goods, services and works when required for procurement. It explains how procurement processes shall ensure that products within designated sectors contain no less than the level of local content minimum threshold determined by the Preferential Procurement Policy Framework Act (PPPFA), 2000 (Act No.5 of 2000) and other procurement requirements.

The course is designed to give a clearer understanding of the requirements and provide steps in the implementation of the measurement and verification of local content i.e. SATS 1286:2011.

COURSE DURATION: One (1) day

SATS 1286:2011 - MEASUREMENT AND VERIFICATION OF LOCAL CONTENT - LOCAL GOODS, SERVICES AND WORK

COURSE OUTCOMES:• The designation process and the local content requirements within the public procurement environment.• The local content requirements as part of the tender/bid regarding designated products.• Calculating LC values for a particular product in the designated sector.• Verification of local content claims by bidders.• Assisting bidders in completing the SBD/ MBD 6.2 and the Annexures for local content measurement. COURSE DATES:

This course is available upon request for on-site training at the client’s premises Note: Minimum of 10 people required for on-site training

FEES:R 2 900.00 (excl.VAT)

04

SANS 1162:2011 – RESPONSIBLE TOURISM

OVERVIEW

The course is aimed to train delegates on the application of the requirements of SANS 1162. The standard contains minimum requirements for the performance of the organisation in the tourism sector in relation to sustainability and enables an organisation to formulate a policy and objectives, which take into account legal requirements and information pertaining to the impact of these requirements.

COURSE DURATION: Three (3) days

COURSE OUTCOMES:

The four key modules that the standard covers are:- Social and cultural guidelines in the context of responsible tourism- Economic guidelines- Environmental guidelines- Promotion of Responsible Tourism

This outcome based learning programme will give you competence against the unit standard SAQA ID 246758 - Demonstrate and apply understanding of the main issues of responsible tourism

NQF level 4 (5 Credits)

COURSE DATES:This course is available upon request for on-site training at the client’s premisesNote: Minimum of 10 people required for on-site training


PRETORIA

28-30 April 2015

16-18 Sep 2015

22-24 Feb 2016

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ISO/ IEC 17025:2005 GENERAL REQUIREMENTS FOR THE COMPETENCY OF TESTING AND CALIBRATION LABORATORIES

OVERVIEW

This course aims to give an understanding of the general requirements for the competency of the laboratory and its staff to carry out tests and/or calibrations, including sampling. It covers testing and calibration performed using standard methods, non-standard methods and laboratory meth-ods.

This International standard is applicable to all organizations performing test(s) and/or calibra-tion(s). This include for example, first, second and third party laboratories and laboratories where testing and/or calibration forms part of inspection and product certification. It is applicable to all laboratories regardless of the number of personnel or the extent of the scope of testing and/or calibration activities. It is for use by laboratories in developing their management system for quality, administrative and technical operations.

COURSE DURATION: Five (5) days

COURSE OUTCOMES

• Brief overview of the standard • Management requirements • Technical requirements • Questionnaires • Practical examples and exercises — Portfolio of evidence• Certificates of competence will be awarded

COURSE VENUE: PRETORIA ONLY

(Otherwise available on special request for on-site training at the clients premises)Note: Minimum of 10 people required for on-site training

FEES: R6 300.00 (excl. VAT)

PRETORIA

Full 5 days (consecutive) Staggered days*

04-08 May 2015

27-30 July 201530 Nov -04 Dec 2015

Day 1 10 Sep 2015

Day 2 11 Sep 2015

Day 3 17 Sep 2015

Day 4 18 Sep 2015

Day 5 (Final exam) 02 Oct 2015

*To alleviate the stress of releasing candidates from the workplace for consecutive extended periods we are now offering staggered training classes with the same quality content and fees structure as the full consecutive days course.

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SANS 10216:2010 EVALUATION OF VEHICLE TEST STATIONS

OVERVIEW

The number of tragic accidents experienced by South Africans justifies the stipulation by the Department of Transport, which requires Vehicle Test Stations to comply with certain regulatory requirements, one of these being SANS 10216.

Both the Road Traffic Authorities and the customer need the assurance that the vehicle test station authority possesses an adequate level of competency, impartiality and integrity. When in compliance with the requirements of SANS 10216, consistency in vehicle testing and inspection services can be assured on a national basis.


COURSE OUTCOMES • Concepts of Quality Management Systems• Review of Quality Management Systems including internal audits• Requirements of SANS 10216• National Road Traffic Act 93,1996• Facilities and Equipment Requirements• Examination

COURSE VENUE: PRETORIA ONLY

(Otherwise available on special request for on-site training at the clients premises)Note: Minimum of 10 people required for on-site training


Pretoria

04-08 May 2015

20-24 July 2015

12-15 Oct 2015

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INTRODUCTION TO STANDARDIZATIONPrerequisite for internal candidates: SABS Induction and Value Chain

COURSE CONTENT• Definition and function of standards• Role of the SABS• National, regional and international standardization• Concepts and terminology related to standardization• The standards development process, including maintenance• Documents developed and/or published by SABS Standards Divison.• The role and function of technical committees


COURSE OUTCOMES:On completion of this module, learners will be able to:• Discuss the role of the SABS and SABS Standards Division in standards development.• Understand and comment on the concept, purpose and benefits of standards and standardization.• Discuss (in basic terms) the international standards environment and explain the role of SABS Standards Division in the international standards environment.• List and describe the range of documents published by SABS Standards Division.• Explain the standards development process, including its stages and basic terminology.• Explain the difference between locally developed standards and adopted standards.• Discuss the purpose and composition of technical committees, as well as the meaning of consensus in the context of standards development.• Identify functions and role-players in the standards development process.• Understand the purpose and system of standards maintenance.

INTRODUCTION TO STANDARDIZATION

WRITING A NATIONAL STANDARDSTANDARDS ACT FOR STANDARDS WRITERS

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Target Group:

• All SABS employees who work in a direct or indirect capacity with national standards, including Auditors and Test Officers• Chairpersons and members of the SABS technical committees and Working Groups• Persons who are involved with the development or drafting of standards

COURSE DATESThis course is available upon request for on-site training at the client’s premisesNote: Minimum of 10 people required for on-site training


WRITING A NATIONAL STANDARDPREREQUISITE: Introduction to Standardization

Prerequisite for internal candidates:• Introduction to standardization• Standards Development Processes and Procedures• Understanding the WTO/TBT requirements• The Standards Act for Standards Writers

COURSE CONTENT:• Rules for the structure and drafting of a national standard and similar document• Requirements for the content of a standard• Rules for drafting the various elements of a standard• Rules that apply to the maintenance of standards

COURSE DURATION: Six (6) days

COURSE OUTCOMES:By the end of this workshop, learners will be able to…• Identify and apply the concepts and principles that are applicable to, and support, standards.• Understand the function of writing a national standard.• Determine the type of standard or other deliverable needed.• Draft an appropriate scope and title for a standard.• Select suitable keywords and draft an abstract.• Organize information effectively within a standard and arrange the typical components of a standard into a typical and coherent structure.• Explain and apply the rules and conventions applicable to the drafting of a national standard.• Ensure that language and style within a standard are appropriate and that standard wording is used wherever possible.• Draft Test Methods appropriately.• Understand the legal issues involved in the writing of standards.• Explain and apply the drafting rules, conventions and considerations particular to the maintenance of existing standards.

Target Group:• Standards Writers• Standards Editors• Technical Reviewers• Chairpersons and members of SABS Technical committees • Conveners of Working Groups COURSE DATES: This course is available upon request for on-site training at the client’s premisesNote: Minimum of 10 people required for on-site training

FEES :R 6 100.00 (excl. VAT)

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APPLICATION OF ARP 013PREREQUISITE: Writing a national standard

COURSE CONTENT:The rules, guidelines and conventions contained in ARP 013, Rules for the structure and drafting of standards.

ARP 013 covers the following:• General principles of standards• Structure, including subdivision of subject matter and numbering of subject matter• The use of notes and footnotes• The use of tables and figures• References• Cross referencing• Quantities, units and symbols

This document is aligned with the ISO/IEC Directives – Part 2: Rules for the structure and drafting of standards.


COURSE OUTCOMES:By the end of this workshop, learners will be familiar with the contents of ARP 013 and able to apply it in the development of standards and other normative documents.

Target Group:• Standards Writers• Standards Editors• Technical Reviewers• Word Processors• Conveners of Working Groups

COURSE DATES: This course is available upon request for on-site training at the client’s premisesNote: Minimum of 10 people required for on-site training

FEES:R 4 500.00 (excl.VAT)

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UNDERSTANDING THE WTO/TBT AGREEMENT(World Trade Organization/Technical Barriers to Trade)

PREREQUISITE: Introduction to standardization

COURSE CONTENT:• The history and purpose of the WTO/TBT agreement• The implications of the WTO/TBT agreement for the development of standards

COURSE DURATION: Half day (4 hours)

COURSE OUTCOMES:On completion of this module, learners will be able to…

• Explain why standards are developed in the way that they are.• Describe how the development of standards relates to the WTO/TBT Agreement.• Explain the obligations that the SABS has as a Standards Organization to the TBT Agreement.

Target Group:• Standards Writers• StandardsEditors• TechnicalReviewers• ChairpersonsandmembersofSABS Technicalcommittees• ConvenersofWorkingGroups• SABSCommercialmanagers• OtherSABSemployeesconcernedwith nationalstandardsandtheircontent.

COURSE DATES:

Thiscourseisavailableuponrequestforon-sitetrainingattheclient’spremisesNote: Minimum of 10 people required for on-site training

FEES:R 800.00 (excl. VAT)

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STANDARDS ACT FOR STANDARDS WRITERSPrerequisite: Introduction to Standardization

COURSE CONTENT:

• The history and purpose of the Standards Act• The implication of the Standards Act for the development and publication of National Standards and similar documents.


COURSE OUTCOMES:

By the end of this workshop, learners will be able to…• Explain the purposes of the Standards Act and its relevance to SABS Standards Division.• Discuss the continued existence, objectives and functions of the SABS.• Demonstrate awareness of the basic principles and requirements regarding the management of SABS.• Describe the purpose and operation of an Advisory Forum and Government Consultative Forum under the Standards Act.• Debate the concept, purpose and requirements of a National Norm for the development of standards (including identification of SANS1-1).• Identify the linkages to, and relationship between, the ways in which SABS Standards Division goes about developing standards, and the requirements/ contents of the Standards Act.• Identify the requirements of the Standards Act and SANS 1-2 with regard to the recognition of Standards Development Organizations and debate the merits of standards development by organizations other than the SABS.• Discuss the purpose of, and process for, the incorporation of South African National Standards into legislation.• Identify the relationship between the Standards Act of 2008 and the National Regulator for Compulsory Specifications Act of 2008.

Target Group:• Standards Writers• Standards Editors• Technical Reviewers• Chairpersons and members of SABS Technical committees• Conveners of Working Groups• SABS Commercial managers• Other SABS employees concerned with national standards and their content

COURSE DATES:

This course is available upon request for on-site training at the client’s premisesNote: Minimum of 10 people required for on-site training

FEES: R 3 300.00 (excl. VAT)

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PREREQUISITES:• Introduction to standardization• Standards development processes and procedures• Effective committee meetings

Prerequisite for internal candidates: English for standards

COURSE CONTENT:• The purpose and function of minutes of a meeting• The role and responsibilities of the person taking minutes at a meeting• Basic rules for taking and drafting minutes• Conventions around the minutes of SABS Technical Committees• Skills required and applied in the taking and drafting of minutes


COURSE OUTCOMES:

On completion of this module, learners will be able to:• Explain the benefits of taking minutes efficiently and effectively.• Describe the role of the minute taker.• Explain what skills are required for a minute taker.• Apply minute taking skills effectively i.e. listening, note taking.• Apply the correct format and process for taking and writing minutes of SABS Technical Committees as resolutions.

Target Group:• Committee Administrators• Conveners of Working Groups• Other SABS employees tasked with taking and/or writing minutes of meetings.



SUCCESSFULMINUTES THE SABSWAY

ENGLISH FOR STANDARDSOVERVIEW

• The presentation, structure, grammar and tone of business communication as applied in a standards environment• Rules and guidelines for the writing of reports, particularly in the standards environment

COURSE DURATION: Four (4) days

COURSE OUTCOMES:• On completion of this module, learners will be able to:• Communicate accurately and effectively and therefore present a professional image of the SABS.• Use grammar, spelling and tenses appropriate for business correspondence.• Understand and make use of the correct modal verbs.• Communicate in writing in a manner that reflects professionalism.• Understand the presentation, structure, grammar and tone of a business email.• Write professional reports.• Apply punctuation appropriate for use in business communication.

Target Group:• Standards Writers• Technical Reviewers• Committee Administrators• Conveners of Working Groups• Sales and Information Officers• Auditors• Test Officers• Administrators• Human Capital Consultants• Other SABS employees tasked with writing reports• Other SABS employees who have to communicate with the public


FEES: R 5 200.00 (excl. VAT)

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EFFECTIVE COMMITTEE MEETINGSPREREQUISITES:• Introduction to Standardization• Standards Development processes and procedures

COURSE CONTENT:• The purpose and functioning of Technical Committees• The role and responsibilities of the chairperson• The roles and responsibilities of committee members• Typical committee proceedings• The function of chairing a meeting• The function of organizing a meeting

COURSE DURATION: Four (4) days

COURSE OUTCOMES:On completion of this module, learners will be able, as a member of the SABS Secretariat and/or as Standards Committee Chairperson to;• Explain the purpose(s) of holding committee meetings.• Identify and diagnose typical problems that occur in committee meetings.• Explain how committees are established and maintained, including the purpose and importance of the Strategic Business Plan and committee membership status.• Identify appropriate committee members and discuss the benefits of committee membership.• Identify the roles played by various committee members.• The motives of committee members and their potential impact on committee proceedings.• Apply rules relating to the development of South African standards, specifically to interpret and practically apply rules concerning acceptance criteria.• Explain the process and considerations for the appointment of a committee chairperson.• Identify and carry out the roles and responsibilities of SABS Standards secretariat with regard to the administration and organization of committees and committee meetings.• Generate effective agendas for committee meetings. As a Committee Chairperson…• Identify the purpose, responsibilities and key qualities of a committee chairperson.• Prepare adequately and effectively for the role of committee chairperson.• List and apply general guidelines for chairing committee meetings effectively.• Debate and internalize the concept of consensus (in the context of technical committees).• Understand and apply rules pertaining to voting.• Recognize amongst group members, as well as select for use, appropriate meeting behavior patterns.• Identify and apply techniques and skills for guiding group discussion.• Demonstrate an understanding of basic theory relating to the following:• Behavioral styles (aggression, assertion and non-assertion);• Group development and dynamics;• Group decision making;• Personality types;• Managing exhibited behavior within a group context; and• Non-verbal communication (body language).• Coordinate activities and actions of a committee on an ongoing basis.• Effectively lead and manage committee interaction and discussion in order to facilitate the committee to reach consensus.• Identify personal development needs for increasing competence in chairing committee meetings.

Target Group:• Managers• Standards Writers• Chairpersons of Technical Committees• Committee Administrators• Conveners of Working Groups• Other SABS employees tasked with chairing or organizing meetings


FEES :R 5 500.00 (excl.VAT) 14

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PARTICIPATION IN INTERNATIONAL STANDARDIZATIONPREREQUISITE:• Introduction to Standardization• Effective committee meetings

COURSE CONTENT:• The purpose of international standardization activities• The role of the SABS in the international standards environment• Levels of participation in international standardization• The role and responsibilities of an International Secretariat• The role and responsibilities of national mirror committees• Rules and guidelines for attending an international meeting


COURSE OUTCOMES:On completion of this module, learners will be able to…• Debate the purpose of the SABS’ involvement in international standardization.• Discuss the relationship (including similarities and differences) between national and international standardization.• Describe the process and methodology for developing international standards.• Identify the role, duties and responsibilities of a national standards body (NSB) in relation to international standardization.• Prepare adequately and appropriately for international travel and participation in international committee meetings.• Interact appropriately with international committee members and other role players in international standardization.• Participate constructively in international committee meetings.• Explain the considerations for hosting international committee meetings and respond appropriately to such requests.• Explain the considerations for acceptance/refusal of the secretariat function for an international technical committee and respond appropriately to such requests.

Target Group:• Learners to international meetings• International Secretariats• International Chairpersons and Conveners• Members of mirror committees

COURSE DATES:



PROJECT MANAGEMENT FOR STANDARDS WRITERSPREREQUISITES:• Introduction to Standardization• Writing a national standard

Prerequisite for internal candidates: Standards Development Processes and Procedures

COURSE CONTENT:• The nature and purpose of projects• The purpose of project management• The phases of project management• Roles and responsibilities in project management


COURSE OUTCOMES:By the end of this workshop, learners will be able to…• Identify and describe a project• Explain basic project management principles• Project scheduling and Project planning• Types of projects• Apply Project Management to standards development• Standards development stages (SANS 1-1)• Linking project management skills to standards development stages• Monitor and control multiple projects

Target Group:Standards WritersProject LeadersProgramme Managers

COURSE DATES:



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STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES Prerequisite for internal candidates: Introduction to Standardization

COURSE CONTENT:• Process and procedures that apply to the development of National Standards and similar normative documents• Requirements that apply to the various stages in the development of a standard• The use and purpose of forms and other communication in the standards development process

COURSE DURATION: Six (6) days

COURSE OUTCOMES:By the end of this workshop, learners will be able to…• Describe in detail the stages and process of development of a national standard.• Discuss the purpose of each stage of standards development, as well as the responsibilities, activities and role-players relevant to each stage of standards development.• Explain the role that a technical committee plays in the development of a national standard.• Anticipate possible problems within the standards development process and propose ways to avoid and/or solve such problems.• Describe the function, procedures and administrative requirements of the Standards Approval Committee (SAC).• Identify and use appropriately the forms associated with each stage of standards development.• Explain and apply the rules and conventions applicable to the development of a national standard.• Explain the procedures and functions involved in the maintenance of standards.• Compare and participate in the development of local/home-grown standards and the adoption of regional/international/foreign national standards.• Participate in and implement the complete standards development process.• Describe the procedure for the development of normative documents other than national standards.

Target Group:• SABS Committee Administrators• SABS Standards Writers• Standards administrative staff• Chairpersons of SABS Technical committees • Conveners of Working Groups

NOTE This course is designed as hands-on training for SABS Standards employees and therefore pro-cess-specific. It is not recommended for external candidates.



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Section One: Learners Details (As it appears on Identity Document)(NB: this is important as the details herein will reflect on relevant Certificate issued)

SURNAME

FULL NAMES

INITIALS

IDENTITY NUMBER

MOBILE NUMBER

TELEPHONE NUMBER

EMAIL ADDRESS

NOTE: THE ABOVE EMAIL ADDRESS IS WHERE ALL COURSE CONFIRMATIONS AND CORRESPONDENCE WILL BE SENT.

Section Two : Billing Information (If this application is being processed on behalf of the delegate by a representative within an organisation, please indicate your details below and ensure that the box “send correspondence here” is ticked as well.)

Name of Organisation / Individual to be Billed

Postal Address

Telephone Number & Ext

Fax Number

Mobile Number

Billing Contact Name

Email for billing contact Send Correspondence Here : Yes No - Send to delegate Send to both

FOOD MANAGEMENT AND GENERAL COURSES

Registration form

To; SABS Fax: 012 428 6623

SABS Training Academy Email:[email protected]

REGISTRATION INSTRUCTIONS (please read carefully and complete all relevant sections)

1. The registration form must be accompanied by• Copy of ID• Completed Account Application ( if you do not hold an account with the SABS)• Valid Purchase order ( if you do hold an account with the SABS)

2. Fax or Submit registration forms to correct email as indicated above.3. The submission of this registration does not automatically guarantee a seat confirmation.4. Upon account verification / receipt of proof of payment, an email notification will be sent to applicant notifying them of seat confirmation within 2 – 4 working days prior to scheduled course date.5. Refer to the terms and conditions for further information6. Sign each page of the registration form and AA88 Account Application form7. Courses are charged per person per module.8. Fees do not include travel accommodation. This must be arranged by the delegate or organisation as applicable.9. Please refer to the General Information Guide for further details for payment , fees, certificates and re-issue of certificate policies.

10. Please initial every page of this registration form to acknowledge you have read and understood the terms and conditions

Section Three : Course details

Name of Course

Module

Preferred Date to Attend

Alternative Date

Which campus will you attend

Introduction Module 1 Module 2 Module 3 Other

Pretoria Durban Cape Town Port Elizabeth

Section Four : Application Checklist for Completion prior to submission

Dietary Constraints

Emergency Contact Person’s Name and Number

Account Details

Purchase Order

Identity Document

Vegetarian Halaal Allergies Other

Please specify Allergies and Other

Do You Or your Organisation hold a valid account with the SABS ? Yes No

If Yes, Please specify account number _______________________________________________

If No, Did you complete and attach the AA88 Account Application Form to this Registration form?

Yes No

Is a Valid Purchase Order attached to this registration form? Yes No

Is a copy of your ID attached to this registration form? Yes No

FOOD MANAGEMENT AND GENERAL COURSES

Registration form

Training Coordinators (For Queries)Tel: +27 (0) 12 428 – 6877 (Training Centre Main Reception Pretoria)Tel: +27 (0) 12 428 – 6190 (Food Management and General Courses)

of 2 AA88 2011/03/03 sabs pta

ACCOUNT APPLICATION FORM1 Dr Lategan Road, Groenkloof, Private Bag X191, Pretoria 0001Tel.: (012) 428-7911 Fax: (012) 344-1568

TYPE OF ACCOUNT REQUIRED (please tick where appropriate)

CREDIT ACCOUNT (invoices to be paid 30 days from date ofinvoice)

CASH ACCOUNT (all goods and services must be paid for inadvance)

FULL NAME OF BUSINESS/INDIVIDUAL (please ensure CC/Pty/Ltd,etc., is cited). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Company Registration No.: ..................................................................

VAT Registration No.: ..........................................................................

POSTAL ADDRESS (where invoices are posted to) PHYSICAL ADDRESS (address of premises)

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CONTACT PERSON (please print name)

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Telephone number

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Fax number

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NAMES AND ID NUMBERS OF DIRECTORS/PARTNERS/MEMBERS/OWNERS

NAMES

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ID Nos.

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BANKING DETAILS

BANK: ............................................................................. ACCOUNT No.: .................................................. BRANCH CODE: ................................

CREDIT LIMIT APPLIED FOR (Please put “Zero” if application is for a cash account or use the expected buy over any two month period as aguideline for the credit limit required if applying for a credit account.

R ______________________

PLEASE ENSURE POINTS A – H ARE CLEARLY UNDERSTOOD BEFORE SIGNING:

A) The enclosed terms and conditions shall apply to both SABS and its subsidiary companies and in this specific instance reference to SABSshall mean either the SABS or SABS Commercial (Pty) Limited whichever entity is relevant.

B) I/we undertake to pay all invoices within a period of thirty (30) days from the date of invoice.C) Should it be necessary to institute legal action for non payment, I/we accept responsibility for payment of legal fees according to the scale

agreed upon by the attorney and the client.D) I/we are aware that in the event that our application for a credit account is rejected the SABS will automatically create a cash account for our

organization, giving us the option to deal with SABS on a cash only basis.E) I/we are aware that the decision to deal with the SABS on a cash only basis will mean that all goods and services required from the SABS must

be paid for in full and in advance before any goods and services are provided to our organization by the SABS.F) I/we are aware that the only deviation from point D (above) relates to invoices for year 2 and year 3 permit and listing fees which will be billed

six monthly in advance and must be paid within 30 days from the date of invoice.G) I consent to SABS making enquiries about our credit record with any credit reference agency or any other party to confirm the details on this

application. I also consent that SABS can provide credit reference agencies with information relating to how we conduct our account with theSABS and in turn the credit reference agencies can make such information available to credit providers.

H) I confirm that I have been granted due authority by my organization to apply for a credit account on their behalf.I) I have read the terms and conditions attached to this document and herewith accept these terms and conditions. I have also read points A

to H above and clearly understand them.

_______________________________Signature of applicant

_________________________________Printed name

_____________________________Position at applicant’s organization

______________Date

FOR SABS USE ONLY

DETAILS OF SUBMITTING PARTY

Name of submitting party . . . . . . . . . . . . . . . . . . Tel No. (ext.) . . . . . . BU No. . . . . . Prospect No. . . . . . . . . . . . Date . . . . . . . .

GROUP CREDIT MANAGER’S RECOMMENDATIONS

Approved for credit acct YES NO Approved for cash acct YES NO Credit limit approved: . . . . . . . . . . . . . .

Approved by (print name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date . . . . . . . . .PTO

of 2 AA88 2011/03/03 sabs pta

TERMS AND CONDITIONS OF SALEAND/OR RENDERING OF SERVICES

1. The Debtor agrees to abide by the credit facilitiesgranted by SABS and specifically that payment of theDebtors account is strictly payable within 30 days fromdate of invoice.

2. The credit facility may be suspended or withdrawn bySABS at any time without prior notice to the Debtor andSABS reserves the right to review the extent, nature andduration of such credit facility at any time.

3. If any amount is not paid within the agreed paymentterm, the Debtor will be liable for interest at themaximum rate permitted by law from time to time,including without limiting the generality thereof, theNational Credit Act, Act No. 34 of 2005.

4. A certificate under the hand of any manager of theSABS as to the existence and the amount of the Debtorsindebtedness to SABS at any time, as to the fact thatsuch amount is due and payable, the amount of interestaccrued thereon, and as to any other fact relating to theDebtors indebtedness to SABS shall be prima facieproof of the contents and correctness thereof and of theamount of the Debtors indebtedness to SABS for thepurpose of provisional sentence or summary judgementor any other proceedings against the Debtor in anyCourt, and shall be valid as a liquid document for suchpurposes. It shall not be necessary to prove theappointment of the person signing such certificate andsuch certificate shall be binding on the Debtor and shallbe deemed to be of sufficient particularity for thepurpose of pleading or trial in any action or otherproceeding instituted by SABS against the Debtor.

5. Ownership in the goods sold and delivered to the Debtoron account shall pass to the Debtor only when allamounts due by the Debtor to SABS has been paid,notwithstanding delivery of the said goods to the Debtor.Risk in and to the goods shall, however, pass to theDebtor on the acceptance of the delivered goods.

6. The Debtor agrees that in the event of the Debtorbreaching any conditions contained herein; the Debtorfailing to pay any amount due and payable on due date;the Debtor suffering any civil judgement to be taken orentered against it; the Debtor causing a notice ofsurrender of its estate to be published in terms of theInsolvency Act, Act No. 24 of 1936, as amended; theDebtor dying or being deregistered; the Debtors estatebeing placed under an order of provisional or finalsequestration, provisional or final liquidation, provisionalor final judicial management, as the case may be, thenand in that event SABS shall, without detracting fromany other remedy which it may have to rely on theprovisions of Clause 5 and to repossess the goods soldand delivered to the Debtor, have the right, in eitherevent, without prejudice to SABS rights, to claim specificperformance of all of the Debtors obligations whether ornot such obligations would otherwise then have fallendue for performance, or to claim damages.

7. In the event of the SABS instructing attorneys to collectan amount owing to SABS from the debtor, the Debtoragrees to pay all legal costs, tracing fees and collectioncharges incurred by SABS as between attorney and ownclient.

8. The Debtor consents to the jurisdiction of theMagistrates Court in terms of Section 45 of theMagistrates Court Act. Act No. 32 of 1944 (as amended)having jurisdiction under Section 28 of the said Act,notwithstanding that the claim by SABS exceeds thenormal jurisdiction of the Magistrate Court as to amount.SABS shall in its discretion be entitled to proceedagainst the Debtor in any other Court of competentjurisdiction, notwithstanding the afore-going.

9. The Debtor nominates its business address as indicatedon the Account Application form as its domicilium citandiet executandi for service upon it of all notices andprocesses in connection with any claim for any sum dueto SABS arising out of credit granted by SABS to theDebtor.

10. No relaxation or indulgence granted to the Debtor bySABS at any time shall be deemed to be a waiver of anyof SABS rights in terms hereof and such relaxation orindulgence shall not be deemed a novation of any of theterms and conditions set out herein, or create anyestoppel against SABS.

11. The Debtor agrees not to raise any complaint or todispute liability to SABS unless it has notified SABS ofits complaint or grounds of dispute in writing within 10Business Days of receipt of the goods in question.Subject to the afore-going, SABS shall in its discretion,be entitled to remedy any failure by either replacing thegoods in question or refunding the whole or part of thecontract price paid to it by the Debtor in respect of suchgoods (in which case the Debtor shall return inoriginal/good condition to SABS the goods in respect ofwhich the refund is allowed). Goods shall be returned atthe Debtor’s risk and expense.

12. Any agreement purporting to vary the terms hereof orany consensual cancellation hereof, shall not be validunless reduced to writing and signed by both the Debtorand SABS.

13. Save as otherwise provided herein, SABS shall not beliable to the Debtor or any other person for any loss ofprofit or other special damages whatsoever. The Debtorhereby indemnifies SABS against any claim by thirdparties in respect of indirect or consequential damagesor loss.

14. If the Debtor intends transferring its business, thegoodwill or any goods or property forming part thereof(other than in the ordinary course of business or forsecuring payment of a debt), the Debtor shall adviseSABS in writing thereof not less than thirty calendardays before the effective date of such transfer.

15. The Debtor agrees that any payment made can be setoff against any amount owing to the SABS or its Affiliateorganizations, in the sole discretion of the SABS.