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General Manager’s Report

June 20, 2012

Table of Contents

Products and Services Call Center............................................................................................................................1 Interactive Voice Response System (IVRS) ........................................................................1 Delinquent Accounts Chart ..................................................................................................2 Water Production Chart........................................................................................................3 Wastewater Treatment Chart................................................................................................3

Infrastructure Asset Management Biosolids Legislation and Regulation ..................................................................................4 Anaerobic Digestion and Combined Heat and Power Study ...............................................4 Water Reuse .........................................................................................................................4 Water & Wastewater Permit Compliance ............................................................................4 Sewer System Overflows Chart ...........................................................................................5 Basement Backups Chart .....................................................................................................5 Water Main Breaks / Leaks by Pipe Material & Size ..........................................................6 Water Main Breaks / Leaks Reported by Age .....................................................................6 Water Main Breaks and Leaks Chart ...................................................................................7 Water Main Reconstruction Charts......................................................................................8 Sewer Main Repair & Replacement Charts .........................................................................9 Sewer Lateral Lines Charts ................................................................................................10

Small, Local, Minority Business Enterprise Technology Implementation ..............................................................................................11 Training ..............................................................................................................................11 SLMBE Office Outreach ...................................................................................................11 SLMBE Subcontracting Plan Changes ..............................................................................13 SLMBE Dashboard ............................................................................................................15

Accomplishments and Community Outreach “How To Do Business With WSSC” Supplier Outreach Event ........................................17 Sally Barkley Receives Distinguished Service Award from ISM-MD..............................17 Fishing Derby.....................................................................................................................17 Employee Appreciation Day ..............................................................................................17 Public Hearing – Pipeline Design Manual ........................................................................17 Leadership Montgomery & Prince George’s 2012 ............................................................17 FOG Unit’s Final Initial Inspection of Food Service Establishments................................18 Community Outreach Events .............................................................................................18

Budget Report Budget Charts.....................................................................................................................20

i

Products and Services Call Center

In May 2012, the Call Center answered 87% of the 47,109 calls received. This is the highest percent of calls answered since September 2011. May’s answer rate is 14% higher than the rate for April 2012. The improved call answer percentage is attributed to new staffing strategies, including staggered lunch hours and improvements in attendance.

Percent of Calls Answered

87%73%75%81%84%83%86%86%87%89%88%

0%

20%

40%

60%

80%

100%

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

FY 2011 FY 2012 Target

Interactive Voice Response System (IVRS) In May 2012, the IVRS processed 7,886 payments, for a total of $1,610,043.36. The average number of monthly payments processed through the IVRS for fiscal year-to-date 2012 is 8,147. In FY 2011, the average for the same period was 4,270.

FY 2012 IVRS Payments Received

-

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

5,000

5,500

6,000

6,500

7,000

7,500

8,000

8,500

9,000

9,500

10,000


Credit Card Payments Received Check-by-Phone Payments ReceivedDebit Card Payments Received # of Payments Received in FY 2011

1

Products and Services

Delinquent Accounts(Accounts are considered delinquent seventeen days beyond the due date)

TOTAL AMOUNT DUE ‐ ACTIVE & SUSPENDED ACCOUNTS(Montgomery and Prince George's Counties)

$‐

$1

$2

$3

$4

$5

$6

$7

$8

$9

In M

illions

Residential $6,079,438.23 $6,514,355.98 $5,940,909.02 $5,390,547.64 $5,393,468.79 $5,606,269.21 $5,616,766.96

Multi‐Family Units $706,464.79 $476,035.64 $800,194.47 $900,236.63 $563,800.28 $293,846.65 $378,336.84

Government $189,789.79 $184,735.41 $345,903.10 $90,666.28 $93,591.37 $194,464.20 $122,378.23

Commercial $867,133.66 $820,912.19 $874,558.12 $870,104.08 $1,078,814.50 $1,036,574.36 $1,062,782.57

Nov‐2011 Dec‐2011 Jan‐2012 Feb‐2012 Mar‐2012 Apr‐2012 May‐2012 Jun‐2012

2

Products and Services

Wastewater Treatment(Includes wastewater treated at Blue Plains Facility)

0

25

50

75

100

125

150

175

200

225

250

Millio

n Ga

llons

Per

Day

FY 2011 Actual 174.277 179.366 173.181 183.206 180.357 180.752 175 185.108 206.065 198.169 186.311 169.772FY 2012 Actual 163.5 173.2 218.0 190.6 184.8 203.8 190.3 180.7 184.9FY 2012 Budget 214.5 214.5 214.5 214.5 214.5 214.5 214.5 214.5 214.5 214.5 214.5 214.5

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun

Water Production

0

25

50

75

100

125

150

175

200

225

250

Millio

n Ga

llons

per

Day

FY 2011 Actual 198.8 192.8 195.2 169.8 163.2 165.4 164.2 159.7 158.3 163.6 173.6 194.0 FY 2012 Actual 201.8 182.9 168.1 161.1 155.1 153.3 153.6 151.2 151.1 162.3 167.6FY 2012 Budget 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0


3

Infrastructure Asset Management

Biosolids Legislation and Regulation On May 10, 2012, the Maryland Department of Agriculture (MDA) announced their plan to publish revisions in early June to the State Nutrient Management Guidelines (NMG) of the Maryland Register. These guidelines are incorporated by reference in the Maryland Department of the Environment (MDE) regulations governing land application of biosolids. The regulations, as proposed, will permanently ban winter land application of biosolids in Maryland by 2016, and will create an effective ban of land applying biosolids starting in the Fall of 2012 (because the maximum allowed application rate is below what current equipment can land apply). In addition to the MDA proposed NMG revisions, MDE has informed WSSC that they plan to publish new Biosolids Management regulations (more encompassing than the MDA NMGs) before the end of the summer. MDE has stated that they are working on the new regulations (WSSC is a member of the task force) and that their publication was imminent for the last three years. There is a good possibility that once MDA publishes the NMGs and incorporates/addresses public comments that MDE will follow by publishing their new regulations. MDE has not shared their draft regulations with the Maryland Association of Wastewater Agencies and its task force members. MDE has stated that these new regulations will include, among other things, an increase in Biosolids Generation fees. If enacted, this will surely lead to an increase in fees to WSSC. Anaerobic Digestion and Combined Heat and Power Study On May 22, 2012, WSSC’s Anaerobic Digestion/Combined Heat & Power (AD/CHP) project team visited Blue Plains WWTP to meet with senior DCWater staff members to discuss what effect, if any, new pretreatment developments would have on the feasibility of WSSC utilizing Blue Plains for future solids processing and to take advantage of lessons learned. Some items discussed that were particularly pertinent to WSSC were reported new efficiencies in the Cambi (sludge treatment) process and the advantages and disadvantages of various project delivery methods utilized by Blue Plains in their project. Water Reuse Keys Energy is proposing to build a 735 MW power plant in Southern Prince George's County and has approached WSSC in regards to purchasing a portion of Western Branch WWTP’s effluent flow for their cooling towers. Negotiations are still pending due to concerns about the water returned to WSSC for treatment. Water & Wastewater Permit Compliance In the month of May there were zero violations for both drinking water quality permits and wastewater effluent permits.

4


Sewer System Overflows

0

5

10

15

20

25

30

# of S

SOs

FY 2012 Other 0 5 4 0 0 3 0 1 1 0 0FY 2012 Overflowing Manholes 14 14 11 11 6 24 15 10 18 8 6FY 2011 Actual 9 7 6 14 6 13 14 12 19 15 9 135-Year Avg. By Month 15 12 10 12 12 14 18 15 18 14 21 12

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June

Please Note: "Other" includes clean outs, force mains, wastewater pumping station overflows, etc.

Basement Backups

0

50

100

150

Num

ber o

f Bac

kups

FY 2012 Svc Line (Laterals) 42 40 41 45 52 37 59 64 38 56 29FY 2012 Mainline 16 44 42 28 36 63 30 19 29 20 15FY'11 Actual 62 79 78 90 92 80 90 94 98 89 82 525-Year Avg. By Month 57 54 59 62 73 86 82 76 83 80 82 69

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June

5


There were 46 breaks and leaks reported in the month of May. The data shows that 74% of the breaks and leaks resulted from pipes made of cast iron material and 96% of the pipes were under 12 inches in diameter.

There were 46breaks and leaks reported in the month of May. The data shows that 57% of the breaks and leaks reported, occurred in pipes 25-50 years old.

46

4

2616

0

10

20

30

40

50

60

70

80

90

100

# of

Wat

er M

ain

Bre

aks

and

Leak

s

Total Breaks/Leaks

Water Main Breaks/Leaks by Pipe Age

Total Breaks/Leaks Under 25 Years 25-50 Years Over 50 Years

46 34

12

44

2

0102030405060708090

100

# of

Wat

er M

ain

Bre

aks

and

Leak

s

Total By Material By Pipe Size

Water Main Breaks/Leaks by Material & Size

Total Breaksand Leaks

Cast IronDuctile Iron

Under 12"12" and Over

6


Water Main Breaks & LeaksBreaks and leaks for the reporting month are unconfirmed, pending field verification

0

100

200

300

400

500

600

700

# of

Bre

aks

& L

eaks

FY 2011 Actual 55 45 67 176 277 647 366 96 59 39 49 83FY 2012 Actual 59 84 97 160 187 227 301 84 55 41 465-Year Avg. by Month 53 57 82 186 265 411 394 206 63 47 42 54


7


Cumulative Water Main Reconstruction Completed

0

5

10

15

20

25

30

35

40

45

50

55

60

Cum

ulat

ive #

of M

iles

Miles Constructed 2.29 6.99 11.12 16.52 19.92 21.93 27.62 33.52 40.49 46.50 53.37FY 2012 Goal - Cumulative 4.6 9.2 13.8 18.4 22.4 23.4 23.9 24.4 27.4 31.8 36.4 41

Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun

Water Main Reconstruction Completed

0

1

2

3

4

5

6

7

8

# of M

iles

Contract Work 1.48 3.35 2.84 3.95 1.76 1.39 4.58 4.47 5.21 4.90 5.82In-House Work 0.81 1.35 1.29 1.45 1.64 0.62 1.11 1.43 1.76 1.11 1.05FY 2012 Goal - Monthly 4.6 4.6 4.6 4.6 4.0 1.0 0.5 0.5 3.0 4.4 4.6 4.6

Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun

8


Sewer Main Repair & Replacement Completed

0.00

2.00

4.00

6.00

# of

Mile

s

Grouting/Point Repairs 0.20 0.70 1.33 2.86Main Line Bursting 0.17 0.13 0.04 0.05 0.00 0.00 0.06 0.00 0.00 0.00 0.00Main Line Lining 1.44 2.11 1.02 3.69 0.73 3.51 1.53 2.62 2.76 3.55 1.30Main Line Replacement 0.00 0.25 0.01 0.00 0.24 0.01 0.36 0.16 0.62 0.23 0.26FY 2012 Goal - Monthly 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9

July Aug* Sept Oct Nov Dec Jan Feb Mar Apr May Jun

Cumulative Sewer Repair & Replacement Completed

0

5

10

15

20

25

30

35

Cum

ulat

ive

# o

f Mile

s

Sewer Main - Cumulative 1.61 4.10 5.17 8.91 9.88 13.40 15.35 18.33 22.41 27.52 31.94FY 2012 Goal - Cumulative 2.9 5.8 8.7 11.6 14.6 17.5 20.4 23.3 26.2 29.1 32.0 34.9


9


Sewer Lateral Lines Completed

0

0.5

1

1.5

2

2.5

# Mile

s Com

plet

ed

Lateral Line Completed 0.67 0.5 0.26 1.59 1.59 1.34 1.07 1.12 0.94 0.58 1FY 2012 Goal - Monthly 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42


Cumulative Lateral Lines Completed

0

2

4

6

8

10

12

Cum

ulat

ive #

of M

iles

Lateral Line - Cumulative 0.67 1.17 1.43 3.02 4.61 5.95 7.02 8.14 9.08 9.66 10.66FY 2012 Goal - Cumulative 0.4 0.8 1.2 1.7 2.1 2.5 2.9 3.3 3.7 4.2 4.6 5.0


10

Small, Local and Minority Business Enterprise Technology Implementation The project integration for Prism, the new compliance tracking system, is scheduled for completion by July 16, 2012. The SLMBE Office participated in a three-day “PRISM Train-the-Trainer” during the last week of May, 2012. The configuration of PRISM and data integration efforts continue as scheduled. Training On May 30, 2012, Hunt International conducted the first of three additional trainings titled, “Mutual Respect Equals Success for WSSC’s Supplier Diversity.” The training is a repeat of the sessions conducted in 2011 in a response to the Disparity Study and subsequently the implementation of the new MBE Program Policy. Thirty-six Project and Contract Managers attended the session that included a robust discussion on the perceived barriers to a successful supplier diversity program, as well as to the sensitivities pertaining to interaction with a diverse supply base. The next training in this series is scheduled for June 26, 2012. SLMBE Office Outreach Montgomery County Chamber of Commerce 2012 Federal Procurement Conference On May 3, 2012, the SLMBE Office attended the Federal Procurement Conference entitled “Opportunities in Maryland.” The SLMBE Office Director participated on a panel discussion for businesses interested in learning about local government contracting opportunities. The event was held at the University of Maryland at Shady Grove, Rockville, Maryland. 2012 Top MBE Awards On May 4, 2012, the SLMBE Office attended the 5th Annual Top 100 MBE Awards. The Awards were created to recognize those enterprising women and minority entrepreneurs that fuel this nation’s economy through their innovation, sacrifices, and dedication. These business owners are living their dreams and making significant contributions to their clients, professions, industries and communities. The event was held at the University of Maryland at University Center’s Marriott Inn and Conference Center, Adelphi, Maryland. NAACP 2012 Freedom Fund Dinner On May 6, 2012, several of the SLMBE Office staff and Commissioners attended the NAACP 2012 Freedom Fund Dinner. The Dinner was held at the North Bethesda Marriott Conference Center. Institute for Supply Management (ISM) 97th Annual International Supply Management Conference and Education Exhibit On May 6-9, 2012, the SLMBE Office attended the ISM Conference held at the Baltimore Convention Center. ISM is the largest supply management association in the world. ISM exists to educate, develop and advance the purchasing and supply management profession.

11

Small, Local and Minority Business Enterprise Maryland Washington Minority Contractors Association (MWMCA) 9th Annual Spring Breakfast/Business Showcase Expo On May 11, 2012, the SLMBE Office attended and exhibited at the 9th Annual Spring Breakfast/Business Showcase Expo. The event was held at Martin’s West in Baltimore, Maryland. The SLMBE Office Director was the recipient of the “Best Leader in Providing Minority Firms Opportunities” Award. Also in attendance were Lieutenant Governor Brown and Prince George’s County Executive Baker. Project Information Workshop for the Power Purchase Agreement (PPA) Solar Photovoltaic System for the Seneca and Western Branch Wastewater Treatment Plants On May 15, 2012, the SLMBE Office, along with the Acquisition and Production Offices, hosted the Project Information Workshop for the Power Purchase Agreement (PPA) Solar Photovoltaic System for the Seneca and Western Branch Wastewater Treatment Plants. The workshop was an outreach event and pre-proposal conference designed to educate and inform interested vendors about the upcoming PPA Project. The Production Team provided an overview of the project; the Acquisition Office provided an overview of the contract’s requirements and answered questions about clauses and provisions in the contract; and the SLMBE Office presented an overview of their processes. After the presentations, a matchmaking session was conducted, which was followed by a site visit. Approximately 70 vendors were in attendance. Women Business Owners (WBO) of Prince George’s County Seventh Annual - “It’s All About Me! Women’s Business and Wellness Conference On May 15, 2012, the SLMBE Office attended and exhibited at the Seventh Annual Business and Wellness Conference. This event was held at the Marriott Inn & Conference Center at the University of Maryland. The event was dedicated to women business owners and provided workshops and keynote speakers, as well as exhibitors. County Executive, Rushern Baker, provided remarks to the attendees. SymTrac™ Trainings: On May 16 and May 25, 2012, the SLMBE Office presented training for both internal and external stakeholders on how to best utilize and operate SymTrac™ so that they can effectively monitor and track contract performance and payments. ISM-MD General Membership Meeting On May 16, 2012, several members of the SLMBE Office attended the monthly ISM-MD General Membership meeting held at the Hilton Garden Inn, Hanover, Maryland. The purpose of the meeting was to elect and install new officers for the Maryland Chapter and to outline the new polices and procedures for conducting business for ISM members. The organization will focus more on educating and certifying its members. Prime Supplier Workshop, 2nd Tier Opportunities On May 18, 2012, the SLMBE Office participated in the Women Professional Education Organization (WPEO-DC) workshop where primes and sponsors speak about how to do business with each other and upcoming contracting opportunities. WBE’s introduce themselves and practice their elevator pitches using four methods outlined for them. The WPEO manages the time and the final half-hour is used for networking, giving attendees an opportunity to extend conversations. This event was hosted by Capital One and was held in McLean, Virginia.

12

Small, Local and Minority Business Enterprise Appendix A and Good Faith Efforts Training: On May 18, 2012, the SLMBE Office hosted its monthly workshop, “Understanding the SLMBE Appendix A for MBE/SLBE/SLMBE Participation and the Good Faith Efforts Guide Training Course”. This training course will help vendors/suppliers understand the information presented in the Appendix A and how to prepare their response for the requested participation goals/requirement. Approximately fifteen vendors attended the workshop and presented positive feedback. 2012 Maryland Asian American Business Conference On May 22, 2012, the SLMBE Office exhibited at the 2012 Maryland Asian American Business Conference held at the University of Maryland at Shady Grove Campus. The conference provided seminars on state, federal and non-profit business resources, as well as a trade show to help promote Asian American businesses. Congressman John Sarbanes was one of the featured speakers at the event. Radio One Baltimore Business Exchange On May 30, 2012, the SLMBE Office exhibited at Radio One’s MBE Exchange Program for Government Contracting. The program is designed to provide a forum for minority businesses to introduce themselves and to market their businesses to prospective private and public entities. This was followed by a panel discussion from experts in business and contracting to help assist the businesses on how to do business with their respective organizations. The program is held monthly at the Reginald F. Lewis Museum in Baltimore, Maryland. Special Communications/Advertisement

In celebration of Asian Pacific American Heritage Month, the SLMBE Office placed an ad in The Epoch Times, which is published in both English and Chinese, encouraging firms to do business with WSSC and to register in our Centralized Bidders Registration. The advertisements appeared in the publication three times a week during the month of May. Subcontract Plan Changes On April 30, 2012, the SLMBE Office reviewed a request submitted by Howard Robson, Inc., a majority-owned firm located in Landsville, Pennsylvania, to modify the subcontracting plan for Contract No. BD4144A05 for the T. Howard Duckett Dam Rehabilitation. In accordance with MBE SP 11-01, the original solicitation contained a 24% mandatory Minority Business Enterprise (MBE) subcontracting requirement. Howard Robson, Inc. proffered 27.7% ($1,626,544) of their total bid amount of $5,872,000 to three MBE subcontractors: Pioneer Contracting Company, Inc., 16% (MDOT #99-012, Asian American, Odenton, Maryland, Anne Arundel County); Acumen TSC, Inc., 10% (MDOT #11-573, African American, Washington, DC); and Apex Petroleum Corporation, 1.7% (DC #LSD3808705213, Largo, Maryland, Prince George’s County). Howard Robson, Inc. requested to modify their subcontracting plan by adding REN Reinforcing Steel Company to provide rebar installation service. The reason for the modification was due to Pioneer’s scope on the project to construct the scour pads. Pioneer decided not to bond the project to keep their bonding capacity for other general contracting work they will perform. This resulted in Pioneer not being able to establish credit with their big material suppliers for concrete and rebar. Apex’s subcontracting percentage decreased due to the scope of work by Acumen TSC, Inc., which included fuel, excavation and backfill. To avoid payment problems and the supply of materials for the project, Howard Robson assumed the responsibility of the purchasing of all of the concrete and rebar for the scour pads with

13

Small, Local and Minority Business Enterprise Pioneer being in agreement. As a result of this, Acumen TSC’s scope of work increased and Pioneer’s and Apex Petroleum’s scope of work decreased. The revised subcontracting plan submitted by Howard Robson proffered 27.9% ($1,638,288) MBE subcontracting of the contract value of $5,872,000. To date, Howard Robson, Inc. has been paid $0.00, of which 0% has been paid to its MBE subcontractors according to SymTrac™. The SLMBE Office concurred with the modification on May 15, 2012. On May 8, 2012, the SLMBE Office reviewed a request for modification of the subcontracting plan for Contract No. PM0007A10 for the Sanitary Sewer Rehabilitation Program Support Basic Ordering Agreement (BOA). Black & Veatch Corporation, a majority-owned firm located in Gaithersburg, Maryland, was awarded the original contract in the amount of $15,000,000. Originally, Black & Veatch proffered 26% ($3,900,000) Minority Business Enterprise (MBE) subcontracting of the contract’s value. Black & Veatch submitted a request to the Commission requesting to remove one of the subcontractors, Goel Services, Inc. from their subcontracting plan. The reason for removing Goel Services was due to WSSC not anticipating that there would be any CCTV work included in future task orders. Apex services involved providing fuel. The SLMBE Office confirmed with the Project Manager that no CCTV work would be included on this project. To date, Black & Veatch has been paid $1,586,761, of which 24% ($381,234.58) has been paid to its MBE subcontractors according to SymTrac™. The SLMBE Office concurred with the modification on May 17, 2012.

14

WSSC SLMBE DASHBOARDMAY 2012

Contracting Area Goal M/WBE$** M/WBE%** MBE $ WBE $ Majority $A/E Services 24% 13,944,222$ 34% 12,133,100$ 1,811,122$ 35,847,182$ Construction Services 20% 12,968,907$ 10% 10,716,431$ 2,252,476$ 122,904,712$ Goods and Services 28% 54,445,538$ 43% 33,930,874$ 20,514,664$ 84,779,731$ Professional Services 20% 4,517,231$ 20% 2,533,845$ 1,983,385$ 19,974,495$

Totals 26%† 85,875,898$ 27% 59,314,250$ 26,561,647$ 263,506,120$ Total of ALL Payments 349,382,018$

†Annual MBE payment objectives

**M/WBE includes Certified-MBE and WBE firms (displayed for reporting purposes only.)

MBE% WBE MBE Majority Total27% 375,000$ 19,572,360$ 54,338,890$ 74,286,250$ 10% -$ 41,734,629$ 379,048,832$ 420,783,461$ 41% 7,418,018$ 43,352,626$ 73,250,552$ 124,021,196$ 48% -$ 3,831,297$ 4,130,080$ 7,961,376$ 19% 7,793,018$ 108,490,912$ 510,768,353$ 627,052,283$

Total M/WBE 116,283,930$

*MBE and WBE award dollars include Prime and Subcontract award dollars. Majority award dollars are adjusted to exclude amount proferred to sub-

contractors.

Note: Majority Prime Award Dollars - Subcontract Award Dollars proferred to M/WBE = Majority$. M/WBE Prime Award Dollars + Subcontract Award

Dollars proferred to M/WBE = M/WBE$.

MBE PAYMENT AND AWARD DATA

Summary - Payments to MBE Firms

Fiscal Year-to-DateSummary - MBE Award Dollars*

Note: M/WBE$ (excluding subcontract payments) + Majority$ = Total Payments. The total M/WBE$/Total Payments = Total M/WBE%

Fiscal Year-to-Date

Contracting AreaA/E ServicesConstruction ServicesGoods & ServicesProfessional ServicesTotals

Fiscal YTD Total M/WBE Payments are more than the same period last year by $30.1 M (May FY'2011YTD Total M/WBE Payments were $55.7 M). A/E Services M/WBE YTD Total Payments are more than the same period last year by $6.5 M (A/E Services FY'2011 M/WBE YTD Total Payments were $7.3 M); Construction M/WBE YTD Total Payments are more than the same period last year by $974K (Construction FY'2011M/WBE YTD Total Payments were $11.9 M); Goods and Services M/WBE YTD Total Payments are more than the same period last year by $19 M (Goods and Services FY'2011 M/WBE YTD Total Payments were $35 M); and Professional Services M/WBE YTD Total Payments are more than the same period last year by $3.4 M (Professional Services FY'2011 M/WBE YTD Total Payments were $1 M). FISCAL YTD VALIDATED MBE SUBCONTRACT PAYMENTS: $9,331,082 in A&E payments; $4,270,507 in Construction payments; $13,099,988 in Goods and Services payments; and $2,200,117 in Professional Services payments.

MBE Subcontract Awards: $14,152,340 to A&E; $25,329,165 to Construction; $9,470,118 to Goods and Services; and $1,840,916 to Professional Services. Fiscal YTD Total Contract Award Dollars are more than the same period last year by $392 M (May FY'2011 YTD Total Contract Award Dollars $236 M). The total MBE Contract Award Dollars for Fiscal YTD is $46.1 M more than the same period last year (May FY'2011 YTD Total MBE Contract Award Dollars $70 M). Monthly, the Contract Award Dollars are audited to ensure Contract Award Dollars are accurately reported in the four board contracting areas.

15

WSSC SLMBE DASHBOARDMAY 2012

Contracting Area *Total MBE% WBE $ MBE $ Majority $ Totals9% 4,899$ 17,123$ 210,591$ 232,613$ 22% 1,998,343$ 1,587,940$ 12,403,260$ 15,989,543$ 13% -$ 35,324$ 230,316$ 265,640$ 0% -$ -$ 18,100$ 18,100$ 22% 2,003,242$ 1,640,387$ 12,862,268$ 16,505,897$

*Total MBE% and MBE$ includes MBE and WBE payments.

*Total MBE% WBE $ MBE $ Majority $ Totals0% -$ -$ -$ -$ 0% -$ -$ 50,757$ 55,801,821$

100% -$ 42,000$ -$ 42,000$ 0% -$ -$ -$ -$ 0% -$ 42,000$ 50,757$ 55,843,821$

*Total MBE% and MBE$ includes MBE and WBE awards

May 2012 April 2012FYTD 2012

SLMBE % of YTD

RegisteredTotal Vendors 147 123 1,451 100%

Total SLMBE Vendors 9 13 312 22%

Total MBE Only Vendors 9 13 202 14%

Total SLBE Only Vendors 0 0 116 8%

0 0 6 0%

Professional Services

Construction Services

A/E Services

Note: Majority refers to approved SLBEs that have not been identified as either a MBE or WBE. The SLBE Program is a race/gender neutral Program.

Goods & ServicesProfessional Services

Totals

SLBE PAYMENT AND AWARD DATA

A/E Services

Registered Vendors

Awards to SLBE FirmsFiscal Year-to-Date

Construction ServicesGoods & Services

Contracting Area

Totals

Note: Prime SLBE awards only (Subcontract SLBE awards will be reported in future Dashboards.) Majority refers to approved SLBEs that have not been identified as either a MBE or WBE. The SLBE Program is a race/gender neutral Program.

CENTRALIZED BIDDER REGISTRATION (CBR)

Total Combo MBE/SLBE Vendors

Payments to SLBE FirmsFiscal Year-to-Date

May FY'2012 YTD SLBE Payments are less than May FY'2011 YTD ($12.9 M) SLBE Payments by $3.6M. May FY'2012 YTD SLBE validated subcontracting payments: $15,989,543 Construction; $232,613 A/E Services; $265,640 Goods & Services; $18,100 ProfessionalServices .

CBR vendor registration began officially on December 3, 2007. As of May 31, 2012, the total number of registered firms in the CBR was 4,838 and the total number of SLMBE firms registered in the CBR was 764.

Of the May FY'2012 SLBE Awards, $92,757 was awarded under the SLBE Sheltered Market Program. As of May FY'2012 YTD the Total SLBE Subcontract Awards are $55,843,821.

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Accomplishments and Community Outreach

“How To Do Business With WSSC” Supplier Outreach Event On May 4, 2012, WSSC held its third “How To Do Business With WSSC” supplier outreach session. The September 2011 and January 2012 sessions attracted 257 participants. May’s session attracted 84 participants. As part of the formal presentation, which included supplier diversity and the procurement process for small purchases and formal solicitations, the Engineering and Construction, Production, Logistics and IT teams presented and discussed upcoming projects. There were fourteen tables staffed by WSSC representatives available after the formal presentation to discuss 96 projects with the attendees. The event gave the supplier community another opportunity to be introduced to WSSC’s strategic initiatives regarding procurement and supplier diversity, as well as providing them an introduction to WSSC’s proposed Procurement Regulations and the opportunity to meet with the senior leaders in the organization. There are currently three “How to Do Business With WSSC” sessions planned for FY 2013 – September 2012, January 2013, and May 2013. Sally Barkley Receives Distinguished Service Award from ISM-MD On May 16, 2012, Sally Barkley, of the Information Technology Team, received the Distinguished Service Award from the Institute for Supply Management (ISM), ISM-MD, Inc. Sally was recognized for her contributions to the procurement profession. Her professional experience with WSSC began in the early 1980s and spans many areas including Procurement, Materials and Services, and ERP. Fishing Derby On May 19, 2012, a huge crowd turned out for the Fourth Annual Fishing Derby held at the Triadelphia Lake Recreation Area in Brookville. About 150 people of all ages cast their lines in hopes of reeling in a big catch. An elementary-aged student took home the prize for heaviest fish, which was a 3.3 pound carp. The event was also covered by Channel 9 News. The derby had previously been held in late summer, but moving it to May appears to have resulted in a much larger turnout. Employee Appreciation Day On June 2, 2012, WSSC held its annual Employee Appreciation Day. The beautiful weather and great activities attracted about 800 employees and guests to the Brighton Dam event. A number of employees participated in the team building activities, which were won by the team led by J.C. Langley of the Industrial Assets Management Group. Public Hearing – Pipeline Design Manual On June 6, 2012, a public hearing was held on the proposed changes to the Pipeline Design Manual. The changes are designed to protect public safety and relate to the required minimum horizontal separation, or setback between large diameter water mains and new structures. Revisions were first proposed in February 2011 and then modified after discussions with industry stakeholders and a workgroup of public agencies. Leadership Montgomery & Prince George’s 2012 Congratulations to Zohreh Movahed, Regulatory Services Group, and Marcia Tucker, Infrastructure Systems Group, who both graduated in June 2012 from Leadership Montgomery and Leadership Prince George’s respectively.

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Accomplishments and Community Outreach

FOG Unit’s Final Initial Inspection of Food Service Establishments

The WSSC FOG Unit recently completed their final (9,107th) initial inspection of Food Service Establishments (FSEs) that have existed in the WSSC service area since May 2007. While many FSEs have “come and gone” over the years, the core population of regulated FSEs stands at about 4,600-or over 750 per Investigator. Finishing just over a month ahead of the negotiated Consent Decree deadline requirement for the inspections, the staff of six Investigators, two Senior Investigators and a Permitting Agent were able to combine their talents to complete the arduous task of fully inspecting any FSE that contributes wastewater to WSSC. “There was also some part-time assistance from a few Plumbing Inspectors in 2011, but the majority of the planning, effort and day-to-day accomplishments can be traced to these nine individuals,” according to Wayne Ludwig, the FOG Unit Coordinator, who joined the staff in early 2010. Community Outreach Events

May 19, 2012 Mt. Rainier Day Mount Rainier, MD WSSC participated in the annual Mt. Rainer Day which celebrated the town’s heritage and commitment to environmental stewardship. WSSC provided a variety of educational and outreach information to our customers.

May 19, 2012 5K Walk and Health Fair Largo, MD

WSSC provided staff and water jugs for the walk and health fair sponsored by Men Aiming Higher in Prince George’s County.

May 20, 2012 Festival of Nations Fort Washington, MD

WSSC promoted its commitment to our customers at the Maryland-National Capital Park and Planning Commission’s Festival of Nations by providing visitors with information about numerous WSSC services ranging from the Water Fund to Can the Grease and more.

May 20, 2012 Taste of Wheaton Wheaton, MD

As visitors flocked to this event to try different foods from area restaurants, staff was on hand sharing information about our Can the Grease program.

May 23, 2012 Senior Health and Fitness Fair Lanham, MD

Staff had a table and provided information about the health benefits of drinking water to senior citizens. Staff also provided details about the Water Fund and answered bill-related questions.

May 24, 2012 Presentation at Thomas Claggett Elem. School District Heights, MD

Staff presented information to kindergarteners and sixth graders about water and wastewater treatment.

May 25, 2012 Allenwood Elementary School Temple Hills, MD

Staff presented information to students about careers in the water and wastewater industries.

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Budget Report

Monthly Status Report –May 2012 See attached report.

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Budget Report

Operating Revenues

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Budget Report

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general manager’s report - wsscwater.com 20... · fog unit’s final initial inspection of food...

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