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Business Assessments Presentation By Wendy Taylor Marketing Director

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Page 1: General presentation 29jun11.ppt

Business Assessments PresentationBy

Wendy Taylor Marketing Director

Page 2: General presentation 29jun11.ppt

Business Assessments - Explained: A well designed Business Assessment will save you time and

money in gathering information pre and post training and development

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What is it - Assessment? It’s on-line and structured around your services

There are three answer typesHow well do you do this currentlyHow important is this for your future successOptional additional comments

Performance gaps are identified

“A Performance Gap is the difference between how well something is done and how important it is perceived to be for future career development.”

Upon completion of the survey a personalised and/or group report is produced

Report shows where to focus future development – Main “hot spots”

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WinningInsights Framework – used in Consultancy Change Projects

Commissioned by Prof Graeme Cocks of Melbourne Business School – Based on Best Selling Management Book

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Management Development Framework – used by Trainers

Institute of Leadership and Management Skills MapsTeam LeadershipManagement & Leadership

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Best Practice to follow Guides / Toolkit Templates A starting point On-line Review Reporting

The Information Security Framework

Full Consulting Package

ICASACCAAON InsuranceIAAITC

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What does it do? Assists you in your sales processHelps clients to better understand what they know and don’t know –

brings the unconscious to the conscious mind

Shows your clients what is most important to their future successShows where the “Performance Gaps” are in knowledge, experience

and building profitable business through peopleResults show overall business and management competencies

against your a competency framework.Report clearly shows where focus needs to be placed to build a

stronger and more profitable business

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Performance Gaps Improving the performance gaps

Improved Performance, Morale and Productivity

Improved and focussed Business through people development

The Winning Organisations of Today

Also known as Opportunity Gaps

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Who is it designed for? Any organisation that is serious about developing through, fact knowledge

and empowered people.

The Process

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How to access it?

Via a websiteEmail with a hyperlinkE-commerce facility

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What happens next?

Participants receive an email with instructions for accessing the Diagnostic

Email contains a link to the DiagnosticParticipants can print email as an aide to completing the DiagnosticReport(s) Produced

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WinningWheel©

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ILM Unit Performance Gap – Highest to Lowest

Unit Performance Score

Importance Score

Performance Gap

Manage Customer Service in own area of Responsibility 1.0 7.0 -6.0

Manage Knowledge in own Area of Responsibility 2.0 5.5 -3.5

Lead and Manage Meetings 3.0 6.0 -3.0

Support Team Members to Identify, Develop & Implement new Ideas 3.5 4.8 -1.3

Manage or Support Equality of Opportunity, Diversity and Inclusion 3.8 4.0 -0.2

Procure Supplies 1.0 1.0 0.0

Make Effective Decisions 6.8 6.8 0.0

Manage Conflict in a Team 5.3 2.3 3.0

Participate in Meetings 5.5 1.5 4.0

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Dimension Survey Statement % Performance Score

% Importance Ranking

Performance Gap (-/+)

Physical Security PS2.2. It is company policy to restrict the use of portable media, such as USB sticks, CD's, etc. 14.3 92.9 -78.6

Physical Security PS1.4. Filing cabinets containing confidential / personal data are locked when the premises are empty. 14.3 71.4 -57.1

System Security OP2.3.1: Internet usage is limited and all employees understand the necessity of closing down any internet connection when not in use.

28.6 71.4 -42.8

Security Management when working with others

SP5.5: Our Organisation has documented procedures when external contracts are ended which include measures for ensuring their access to systems and documents is terminated with immediate effect.

35.7 64.3 -28.6

Physical Security PS1.2. There is a procedure in place for the booking out of physical files/documents containing personal or commercially sensitive data which is adhered to by all staff. 35.7 92.9 -57.2

System Security OP3.2.1: All employees are made aware of the security policies surrounding the systems they have access to. 35.7 85.7 -50.0

Physical Security OP1.1.4. Our Organisation has documented policies and procedures for managing visitors, including signing in, escort, access logs, reception, hosting and signing out.

35.7 92.9 -57.2

Security Awareness and Training

SP1.3.3 Staff are made aware of our Organisation's contingency plans should a disaster strike. 42.9 92.9 -50.0

Business Continuity Planning and Disaster Recovery

SP6.4: Our contingency, disaster recovery and business continuity plans are periodically reviewed, tested and revised, then communicated to all staff.

42.9 71.4 -28.5

Business Continuity Planning and Disaster Recovery

SP6.3: Our Organisation considers both physical and electronic requirements in their disaster/business continuity plans.* 42.9 57.1 -14.2

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Dimension Survey Statement%

Performance Score

% Importance Ranking

Performance Gap (-/+)

Security Awareness and Training

SP1.1: I understand my personal responsibilities regarding the security policies of our Organisation. 57.1 100.0 -42.9

Security Awareness and Training

SP1.3.2 Employees receive updates on our Organisation's security policies as and when they are amended.* 92.9 100.0 -7.1

Physical Security PS1.1. All the access points, including doors, gates, windows, skylights, emergency exits are secured and checked before the premises are vacated. 78.6 100.0 -21.4

System Security OP2.1.4: Our Organisation does not allow staff to install software of any kind. 57.1 100.0 -42.9

Data Protection Act DPA2: Management have communicated the importance of the Data Protection Act.* 100.0 100.0 0.0

Security Awareness and Training

SP1.3.4 Management pro-actively enforce security policies.50.0 92.9 -42.9

Security Awareness and Training

SP1.3.3 Staff are made aware of our Organisation's contingency plans should a disaster strike. 42.9 92.9 -50.0

Business Continuity Planning and Disaster Recovery

SP6.2: Our organisation has a documented business continuity plan which has been communicated to all staff. 42.9 92.9 -50.0

Security Management when working with others

SP5.2: Our Organisation ensures that external parties adhere to all our policies and regulations with regard to Information Security.* 100.0 92.9 7.1

Security Policies and Regulations

SP4.3: Management carry out periodic reviews of all security policies and procedures. These reviews cover everything from the handling of data, IT security and physical security. 71.4 92.9 -21.5

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Section Reporting – full breakdown per question / statement

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Statement Level Scores per unit

Performance Score

Importance Rating

Performance Gap

I have been involved in identifying the performance requirements of my role. 5.0 5.0 0.0

I have measured my progress against set objectives. 3.0 5.0 -2.0

I have been involved in identifying gaps in my skills and knowledge. 6.0 6.0 0.0

I am confident in planning and implementing my own development. 6.0 6.0 0.0

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Training – ILM skills maps in Team Leading and ManagementManagement CompetenciesTraining Needs AnalysisCourse EvaluationPre and Post Training – Journey Travelled

ConsultingWinningInsights© - Organisational overviewBusiness Insights RangeInformation SecurityCustomer Care

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Benefits to You Shows ROI to clientsSales tool – get buy-in and substantiate recommendationsSaves time and therefore moneyAccurate tool to identify needsPre and Post training needs assessmentWorking SmarterLeaders in the field

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Why Taylored Assessments

Local Company – working nationally and internationallyValues are integrity and honest communicationStatistical Analysis made simpleWide range of AssessmentsTotal flexibility to develop your own in your brandYou keep IPR – We provide know how and systemFully managed serviceSophisticated system – producing analytics that make sense

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