general standard disclosures · the environmental and human resources data provided in csr report...

Prepared in compliance with the "Core" subjects in GRI "Sustainability Reporting Guidelines version

4 (G4)."

The environmental and human resources data provided in CSR Report 2016 have been third-party

assured.

Third-Party Independent Assurance Report(PDF: 490KB)

GENERAL STANDARD DISCLOSURES

Aspects Indicator Pages in this Report 2016 ISO 26000GRI GC

Strategy and

Analysis

G4-1

Statement from the

most senior decision-

maker of the

organization.

Top Commitment

4.7 Respect forinternational norms ofbehaviour 6.2 Organizationalgovernance 7.4.2 Setting the directionof an organization forsocial responsibility

G4-2

Description of key

impacts, risks, and

opportunities.

Top Commitment

CSR Management in Overview

The Tokyo Gas Group's LNG

Value Chain and Its Impact on

Society

The Tokyo Gas Group's Key CSR

Activities and Material Aspects

Tokyo Gas Group Business

Activities and Material Balance

<Link>

Results Bulletin : Year ended

March 2016 [PDF: 1,539KB] P9-

12

G4-3Name of the

organization.

<Link>

Profile and Management

philosophy

G4-4

Primary brands,

products and/or

services.

<Link>


March 2016 [PDF: 1,539] P26

G4-5

Location of the

organization's

headquarters.

<Link>


philosophy

Organizational

Profile

G4-6

Number and names of

countries where the

organization operates.



Society

6.3.10 Issue 8:Fundamental principlesand rights at work 6.4.1 Overview of labourpractices 6.4.2 Principles andconsiderations 6.4.3 Issue 1:Employment andemployment relationships

6.4.4 Issue 2: Conditionsof work and socialprotection 6.4.5 Issue 3: Socialdialogue 6.8.5 Issue 3:Employment creation andskills development 7.8 Voluntary initiativesfor social responsibility

G4-7Nature of ownership

and legal form.

<Link;>


philosophy


March 2016 [PDF: 1,539KB] P9-

12

Investors' Guide [PDF: 5,000KB]

P44

G4-8 Markets served.

<Link>


philosophy

Investors' Guide [PDF: 5,000 KB]

G4-9Scale of the reporting

organization.

<Link>


philosophy

G4-10 GC6 Details of workforce.

Human Resources Policies and

Employment Situation

Action on Diversity

Social Data

G4-11 GC3

Percentage of total

employees covered by

collective bargaining

agreements.

100%

Building Positive Communication

between Labor and Management

Social Data

G4-12Organization's supply

chain.



Society

G4-13

Significant changes

during the reporting

period

<Link>

Important Notices

G4-14

Whether and how the

precautionary approach

or principle is

addressed by the

organization.

Measures Taken against

Environmental Risks

Risk Management

<Link>

Risks of Businesses

G4-15

Externally developed

charters, principles, or

other initiatives to

which the organization

subscribes or

endorses.

UN Global Compact

Keidanren Committee on Nature

Conservation

G4-16

Memberships of

associations and

national or international

advocacy

organizations.

UN Global Compact

The Japan Gas Association

Keidanren (Japan Business

Federation)

The Tokyo Chamber of

Commerce and Industry

Japanese Para-Sports

Association

Building a Cohesive Society by

Supporting Sports for the

disabled

Identified

Material

Aspects and

Boundaries

G4-17

All entities included in

the organization's

financial statements or

equivalent documents.

<Link>

Group Companies

5.2 Recognizing socialresponsibility 7.3.2 Determiningrelevance andsignificance of coresubjects and issues to anorganization 7.3.3 An organization'ssphere of influence 7.3.4 Establishingpriorities for addressingissues

G4-18

Process for defining

report content and

Boundaries.



Editorial Policy

G4-19

All the material Aspects

identified in the process

for defining report

content.



G4-20

Report the Aspect

Boundary within the

organization.



G4 Aspect Boundary [PDF: 73KB]

G4-21

Report the Aspect

Boundary outside the

organization.



G4-22

The effect of any

restatements of

information provided in

previous reports, and

the reasons for such

restatements.

N/A

G4-23

Significant changes

from previous reporting

periods in the Scope

and Aspect

Boundaries.

No changes

Stakeholder

G4-24

Stakeholder groups

engaged by the

organization.


Engagement with Main

Stakeholders

5.3 Stakeholder

G4-25

Basis for identification

and selection of

stakeholders.




G4-26

Approach to

stakeholder


Stakeholder Dialogue

Engagement engagement. Engagement with Main

Stakeholders

identification andengagement

G4-27

Key topics and

concerns raised

through stakeholder

engagement.





Stakeholders

Questionnaire Results and

Highlights of Feedback

Report Profile

G4-28Reporting Period for

information provided.Editorial Policy

7.5.3 Types ofcommunication on socialresponsibility 7.6.2 Enhancing thecredibility of reports andclaims about socialresponsibility

G4-29Date of most recent

report.Editorial Policy

G4-30 Reporting cycle. Editorial Policy

G4-31Contact point for

questions.Opinions & Comments

G4-32

Report the 'in

accordance' option

chosen, content index,

and external assurance

report.

[Compliance Option] Core

[GRI Content Index] This table

(GRI Guidelines List)

[External Assurance]

<Link>

Third-Party Independent

Assurance Report (Environment)


Assurance Report (Social)

G4-33

Organization's policy

and current practice

with external assurance

of the report.

Editorial Policy

<Link>


Assurance Report (Environment)


Assurance Report (Social)

G4-34Governance structure

of the organization.

Corporate Governance

CSR Promotion System

Continual Improvement of

Environmental Management

System

Building a Workplace that

Respects Human Rights:

Creating a Vibrant Workplace

Preventing Work-related Injuries

Compliance Promotion Structure

<Link>

Corporate Governance Report

[PDF: 273KB]

G4-35

Process for delegating

authority for

sustainability topics

from the board to

senior executives and

other employees.





System



G4-36

Whether the

organization has

appointed an

executive–level position

or positions with

responsibility for

sustainability topics.





System

Efforts to Enhance Customer

Satisfaction



G4-37

Processes for

consultation between

stakeholders and the

highest governance

body on economic,

environmental and

social topics.





System


Satisfaction



G4-38

Composition of the

board and its

committees.


Governance Data

<Link>


[PDF: 273KB]

G4-39

Whether the chair of

the board is also an

executive officer.


<Link>


[PDF: 273KB]

G4-40

Nomination and

selection processes for

the board and its

committees.


Management Structure

<Link>


[PDF: 273KB]

G4-41

Processes for the

highest governance

body to ensure conflicts

of interest are avoided



Audit Structure

Internal Control

Governance

and managed.Compliance Promotion Structure

6.2 Organizationalgovernance 7.4.3 Building socialresponsibility into anorganization'sgovernance, systemsand procedures 7.7.5 Improvingperformance

G4-42

Board's and senior

executives' roles in the

development, approval,

and updating of the

organization's purpose,

value or mission

statements, strategies,

policies, and goals

related to sustainability

impacts.






System


Satisfaction



G4-43

Measures taken to

develop and enhance

the highest governance

body's collective

knowledge of

economic,

environmental and

social topics.




Audit Structure

Internal Control

Risk Management

G4-44

Processes for

evaluation of the

highest governance

body's performance

with respect to

governance of

economic,

environmental and

social topics.




Satisfaction

Thorough Implementation of

Compliance



System


G4-45

Board's role in the

identification and

management of

sustainability impacts,

risks, and opportunities,

and in the

implementation of due

diligence processes.




Satisfaction


Compliance



System


G4-46

Highest governance

body's role in reviewing

the effectiveness of the

organization's risk

management

processes for

economic,

environmental and


Risk Management

social topics.

G4-47

Frequency of the

highest governance

body's review of

economic,

environmental and

social impacts, risks,

and opportunities.

‐

G4-48

Highest committee or

position that formally

reviews and approves

the organization's

sustainability report and

ensures that all

material Aspects are

covered.




G4-49

Process for

communicating critical

concerns to the highest

governance body.



Compliance

G4-50

Nature and total

number of critical

concerns that were

communicated to the

highest governance

body and the

mechanism(s) used to

address and resolve

them.


Compliance

G4-51

The remuneration

policies for the board

and senior executives,

and the linkage

between performance

criteria and the

organization's

sustainability

objectives.


<Link>


[PDF: 273KB]


March 2016 [PDF: 1,539KB]

G4-52Process for determining

remuneration

<Link>


[PDF: 273KB]



G4-53

How stakeholders'

views are sought and

taken into account

regarding

remuneration.

‐

Ratio of the annual total

G4-54

compensation for the

organization's highest-

paid individual in each

country of significant

operations to the

median annual total

compensation for all

employees in the same

country.

‐

G4-55

Ratio of percentage

increase in annual total

compensation for the

organization's highest-

paid individual in each

country of significant

operations to the

median percentage

increase in annual total

compensation for all

employees in the same

country.

‐

Ethics and

Integrity

G4-56 GC10

Organization's values,

principles, standards

and norms of behavior.



Compliance

4.4 Ethical behaviour 6.6.3 Issue 1: Anti-corruption

G4-57 GC10

Internal and external

mechanisms for

seeking advice on

ethical and lawful

behavior, and matters

related to

organizational integrity,


Compliance




Prevention of Bribery and

Corruption

G4-58 GC10

Internal and external

mechanisms for

reporting concerns

about unethical or

unlawful behavior, and

matters related to

organizational integrity.


Compliance





Corruption

SPECIFIC STANDARD DISCLOSURES

Economic

Aspects Indicator Pages in this Report 2016 ISO26000

For Our Shareholders &

6.8.1 Overview of communityinvolvement and development

6.8.2 Principles and

Economic

Performance

G4-

EC1

Direct economic value

generated and

distributed

Investors

<Link>

IR Library

considerations 6.8.3 Issue 1: Communityinvolvement 6.8.7 Issue 5: Wealth andincome creation 6.8.9 Issue 7: Socialinvestment

G4-

EC2GC7

Financial implications

and other risks and

opportunities for the

organization's activities

due to climate change


Environmental Risks

Environmental Accounting

<Link>

Risks of Businesses

6.5.5 Issue 3: Climate changemitigation and adaptation

G4-

EC3

Coverage of the

organization's defined

benefit plan obligations

<Link>



6.8.7 Issue 5: Wealth andincome creation

G4-

EC4

Financial assistance

received from

government

‐ -

Market

Presence

G4-

EC5GC6

Ratios of standard

entry level wage by

gender compared to

local minimum wage at

significant locations of

operation

‐

6.3.7 Issue 5: Discriminationand vulnerable groups 6.3.10 Issue 8: Fundamentalprinciples and rights at work 6.4.3 Issue 1: Employmentand employment relationships

6.4.4 Issue 2: Conditions ofwork and social protection 6.8.1 Overview of communityinvolvement and development

6.8.2 Principles andconsiderations

G4-

EC6GC6

Proportion of senior

management hired

from local community at


operations

‐

6.4.3 Issue 1: Employmentand employment relationships

6.8.1 Overview of communityinvolvement and development

6.8.2 Principles andconsiderations 6.8.5 Issue 3: Employmentcreation and skillsdevelopment 6.8.7 Issue 5: Wealth andincome creation

G4-

EC7

Development and

impact of infrastructure

investments and

services supported

Procurement of Raw Materials

Overseas Business

Production of City Gas

Development of the Electric

Power Business

Supply of City Gas

Social Action Programs

Working with the International

Community

6.3.9 Issue 7: Economic,social and cultural rights 6.8.1 Overview of communityinvolvement and development

6.8.2 Principles andconsiderations 6.8.7 Issue 5: Wealth andincome creation 6.8.9 Issue 7: Socialinvestment

6.3.9 Issue 7: Economic,

Indirect

Economic

Impacts

G4-

EC8

Significant indirect

economic impacts,

including the extent of

impacts

‐

social and cultural rights 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain 6.6.7 Issue 5: Respect forproperty rights 6.7.8 Issue 6: Access toessential services 6.8.1 Overview of communityinvolvement and development

6.8.2 Principles andconsiderations 6.8.5 Issue 3: Employmentcreation and skillsdevelopment 6.8.7 Issue 5: Wealth andincome creation 6.8.9 Issue 7: Socialinvestment

Procurement

Practices

G4-

EC9

Proportion of spending

on local suppliers at


operation

‐


6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain 6.8.1 Overview of communityinvolvement and development

6.8.2 Principles andconsiderations 6.8.7 Issue 5: Wealth andincome creation

Environmental

Aspects Indicator Pages in this Report 2016 ISO 26000

Materials

G4-

EN1GC7,8

Materials used by

weight or volume


Activities and Material

Balance

6.5.4 Issue 2: Sustainableresource use

G4-

EN2GC8

Percentage of materials

used that are recycled

input materials



Balance


DMAKey CSR Activities and

Material Aspects: Targets

and Performance

G4-

EN3GC7,8

Energy consumption

within the organization

Environmental Protection

Guideline Targets and

Results

Results of Efforts in FY2015



Balance

Environmental Performance

Data (1)



[Material

Aspects]

Energy

G4-

EN4GC8

Energy consumption

outside of the

organization


Results




Balance


Data (1)


G4-

EN5GC8 Energy intensity



Results




Balance


G4-

EN6GC8,9

Reduction of energy

consumption

Efforts to Prevent Global

Warming



Results




Balance


Data (1)

6.5.4 Issue 2: Sustainableresource use 6.5.5 Issue 3: Climate changemitigation and adaptation

G4-

EN7GC8,9

Reductions in energy

requirements of

products and services

Reduction of CO

Emissions at Customers'

Sites

6.5.4 Issue 2: Sustainableresource use 6.5.5 Issue 3: Climate changemitigation and adaptation

Water

G4-

EN8GC7,8

Total water withdrawal

by source


Environmental Risks



Balance


Data (1)


G4-

EN9GC8

Water sources

significantly affected by

withdrawal of water

‐6.5.4 Issue 2: Sustainableresource use

G4-

EN10GC8

Percentage and total

volume of water

recycled and reused

‐6.5.4 Issue 2: Sustainableresource use



and Performance

Operational sites

owned, leased,Activities to Conserve

Biodiversity

2

[Material

Aspects]

Biodiversity

G4-

EN11GC8

managed in, or

adjacent to, protected

areas and areas of high

biodiversity value

outside protected areas

Action along Our Value

Chains

Nagano Tokyo Gas Forest

and Other Measures

6.5.6 Issue 4: Protection ofthe environment, biodiversityand restoration of naturalhabitats

G4-

EN12GC8

Significant impacts of

activities, products, and

services on biodiversity

in protected areas and

areas of high

biodiversity value

outside protected areas

Activities to Conserve

Biodiversity


Chains

Nagano Tokyo Gas Forest

and Other Measures


G4-

EN13GC8

Habitats protected or

restoredNagano Tokyo Gas Forest

and Other Measures


G4-

EN14GC8

Total number of IUCN

Red List species and

national conservation

list species with

habitats in areas

affected by operations,

by level of extinction

risk

‐




and Performance

G4-

EN15GC7,8

Direct greenhouse gas

(GHG) emissions

(Scope 1)


Warming



Balance


Data (1)


G4-

EN16GC7,8

Energy indirect

greenhouse gas (GHG)

emissions (Scope 2)


Warming



Balance


Data (1)


G4-

EN17GC7,8

Other indirect


emissions (Scope 3)


Warming



Balance


Data (1)


Greenhouse gas Tokyo Gas Group Business

[Material

Aspects]

Emissions

G4-

EN18GC8 (GHG) emissions

intensityActivities and Material

Balance


G4-

EN19GC8,9

Reduction of


emissions


Warming



Results


Popularization of high-

efficiency gas appliances in

the home

Development and promotion

of high-efficiency air-

conditioning systems

Development and

popularization of gas

cogeneration systems

(2) Promotion of Renewable

Energy Use

(3) Promotion of Smart

Networks

Action at the City Gas

Production and Supply

Stages

Efforts in the District

Heating and Cooling

Business

Efforts at Business Offices


G4-

EN20GC7,8

Emissions of ozone-

depleting substances

(ODS)


Environmental Risks

6.5.3 Issue 1: Prevention ofpollution 6.5.5 Issue 3: Climate changemitigation and adaptation

G4-

EN21GC7,8

NOx, SOx, and other

significant air emissions



Balance


Data (1)

6.5.3 Issue 1: Prevention ofpollution



and Performance

G4-

EN22GC8

Total water discharge

by quality and

destination



Balance


Data (1)


Environmental Risks

6.5.3 Issue 1: Prevention ofpollution 6.5.4 Issue 2: Sustainableresource use


[Material

Aspects]

Effluents and

Waste

G4-

EN23GC8

Total weight of waste

by type and disposal

method


Balance


Data(2)

Action in the Gas Supply

Field

Action on Waste at Offices

Tackling Waste Emissions

at Customers' Sites


from Production Facilities

and Construction Work


Environmental Risks


G4-

EN24GC8

Total number and

volume of significant

spills

N/A6.5.3 Issue 1: Prevention ofpollution

G4-

EN25GC8

Weight of transported,

imported, exported, or

treated waste deemed

hazardous under the

terms of the Basel

Convention Annex I, II,

III, and VIII, and

percentage of

transported waste

shipped internationally


Environmental Risks


G4-

EN26GC8

Identity, size, protected

status, and biodiversity

value of water bodies

and related habitats

significantly affected by

the organization's

discharges of water

and runoff


Chains


Biodiversity

6.5.3 Issue 1: Prevention ofpollution 6.5.4 Issue 2: Sustainableresource use 6.5.6 Issue 4: Protection ofthe environment, biodiversityand restoration of naturalhabitats



and Performance

Extent of impact

mitigation of


Warming

Popularization of high-

efficiency gas appliances in

the home

Development and promotion

of high-efficiency air-

conditioning systems

Development and

popularization of high-

performance industrial

furnaces and steam

6.5.3 Issue 1: Prevention ofpollution 6.5.4 Issue 2: Sustainable

[Material

Aspects]

Products and

Services

G4-

EN27GC7,8,9 environmental impacts

of products and

services

systems

Development and

popularization of gas

cogeneration systems

(2) Promotion of Renewable

Energy Use

(3) Promotion of Smart

Networks

(4) Reduction of Carbon

Footprint of Transportation

(5) Proposal of Energy-

Saving Lifestyle Solutions to

Pursue with Our Customers

resource use 6.5.5 Issue 3: Climate changemitigation and adaptation 6.7.5 Issue 3: Sustainableconsumption

G4-

EN28GC8

Percentage of products

sold and their

packaging materials

that are reclaimed by

category


from Production Facilities

and Construction Work

Action in the Gas Supply

Field

Action on Waste at Offices


at Customers' Sites



Balance

6.5.3 Issue 1: Prevention ofpollution 6.5.4 Issue 2: Sustainableresource use 6.7.5 Issue 3: Sustainableconsumption

[Material

Aspects]

Compliance



and Performance

G4-

EN29GC8

Monetary value of

significant fines and

total number of non-

monetary sanctions for

non-compliance with

environmental laws and

regulations

Completely complied with

laws and regulations


Environmental Risks

4.6 Respect for the rule of law

TransportG4-

EN30GC8

Significant

environmental impacts

of transporting products

and other goods and

materials used for the

organization's

operations, and

transporting members

of the workforce



Balance


Chains


Data (1)

6.5.4 Issue 2: Sustainableresource use 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain

OverallG4-

EN31GC7,8,9

Total environmental

protection expenditures

and investments by

type

Environmental Accounting

6.5.1 Overview of theenvironment 6.5.2 Principles andconsiderations

Resource Procurement

[Material

Aspects]

Supplier

Environmental

Assessment

DMA Management


G4-

EN32GC8

Percentage of new

suppliers that were

screened using

environmental criteria

‐

6.3.5 Issue 3: Avoidance ofcomplicity 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain 7.3.1 Due diligence

G4-

EN33GC8

Significant actual and

potential negative

environmental impacts

in the supply chain and

actions taken

The Tokyo Gas Group's

LNG Value Chain and Its

Impact on Society


Management

6.3.5 Issue 3: Avoidance ofcomplicity 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain 7.3.1 Due diligence

Environmental

Grievance

Mechanisms

G4-

EN34GC8

Number of grievances

about environmental

impacts filed,

addressed, and

resolved through formal

grievance mechanisms

-6.3.6 Issue 4: Resolvinggrievances

Labor Practices and Decent Work

Aspects IndicatorPages in this Report

2016ISO26000

[Material Aspects]

Employment

DMA

Key CSR Activities and

Material Aspects:

Targets and

Performance

G4-

LA1GC6

Total number and rates

of new employee hires

and employee turnover

by age group, gender

and region

Human Resource

Policies and the

Employment Situation

Social Data


G4-

LA2

Benefits provided to

full-time employees that

are not provided to

temporary or part-time

employees, by


operation

Action on Diversity

6.4.4 Issue 2: Conditions ofwork and social protection 6.8.7 Issue 5: Wealth andincome creation

G4-

LA3GC6

Return to work and

retention rates after

parental leave, by

gender

Action on Diversity

Social Data

6.4.4 Issue 2: Conditions ofwork and social protection

Labor/Management

Relations

G4-

LA4GC3

Minimum notice periods

regarding operational

changes, including

whether these are

specified in collective

‐


6.4.5 Issue 3: Social dialogue

agreements

[Material Aspects]

Occupational

Health and Safety

DMA


Material Aspects:

Targets and

Performance

G4-

LA5

Percentage of total

workforce represented

in formal joint

management–worker

health and safety

committees that help

monitor and advise on

occupational health and

safety programs

Building Positive

Communication

between Labor and

Management

Social Data

6.4.6 Issue 4: Health andsafety at work

G4-

LA6

Type and rates of

injury, occupational

diseases, lost days,

and absenteeism, and

total number of work–

related fatalities, by

region and by gender

Action on Occupational

Safety and Health

Social Data

6.4.6 Issue 4: Health andsafety at work 6.8.8 Issue 6: Health

G4-

LA7

Workers with high

incidence or high risk of

diseases related to

their occupation

-6.4.6 Issue 4: Health andsafety at work 6.8.8 Issue 6: Health

G4-

LA8

Health and safety

topics covered in formal

agreements with trade

unions

Building Positive

Communication

between Labor and

Management

Action on Occupational

Safety and Health

6.4.6 Issue 4: Health andsafety at work

[Material Aspects]

Training and

Education

DMA


Material Aspects:

Targets and

Performance

G4-

LA9GC6

Average hours of

training per year per

employee by gender,

and by employee

category

Social Data6.4.7 Issue 5: Humandevelopment and training inthe workplace

G4-

LA10

Programs for skills

management and

lifelong learning that

support the continued

employability of

employees and assist

them in managing

career endings

Action on Diversity

Personnel Development

and Career

Development

6.4.7 Issue 5: Humandevelopment and training inthe workplace 6.8.5 Issue 3: Employmentcreation and skillsdevelopment

Percentage of

G4-

LA11GC6

employees receiving

regular performance

and career

development reviews,

by gender and by

employee category

Workforce

Structure of Our

Personnel Management

System and Appraisal

Social Data

6.4.7 Issue 5: Humandevelopment and training inthe workplace

[Material Aspects]

Diversity and

Equal Opportunity

DMA


Material Aspects:

Targets and

Performance

G4-

LA12GC6

Composition of

governance bodies and

breakdown of

employees per

employee category

according to gender,

age group, minority

group membership, and

other indicators of

diversity

Action on Diversity

Social Data

6.2.3 Decision-makingprocesses and structures 6.3.7 Issue 5: Discriminationand vulnerable groups 6.3.10 Issue 8: Fundamentalprinciples and rights at work 6.4.3 Issue 1: Employmentand employment relationships

Equal

Remuneration for

Women and Men

G4-

LA13GC6

Ratio of basic salary

and remuneration of

women to men by

employee category, by


operation

‐

6.3.7 Issue 5: Discriminationand vulnerable groups 6.3.10 Issue 8: Fundamentalprinciples and rights at work 6.4.3 Issue 1: Employmentand employment relationships

6.4.4 Issue 2: Conditions ofwork and social protection

[Material Aspects]

Supplier

Assessment for

Labor Practices

DMA


Management


G4-

LA14

Percentage of new

suppliers that were

screened using labor

practices criteria

‐

6.3.5 Issue 3: Avoidance ofcomplicity 6.4.3 Issue 1: Employmentand employment relationships

6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain 7.3.1 Due diligence

G4-

LA15


potential negative

impacts for labor

practices in the supply

chain and actions taken

The Tokyo Gas Group's

LNG Value Chain and

Its Impact on Society


Management

6.3.5 Issue 3: Avoidance ofcomplicity 6.4.3 Issue 1: Employmentand employment relationships

6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain 7.3.1 Due diligence

Labor Practices

Grievance

Mechanisms

G4-

LA16


about labor practices

filed, addressed, and



Thorough

Implementation of

Compliance

6.3.6 Issue 4: Resolvinggrievances

Human Rights


Investment

G4-

HR1GC2

Total number and

percentage of

significant investment

agreements and

contracts that include

human rights clauses

or that underwent

human rights screening

‐

6.3.3 Issue 1: Due diligence 6.3.5 Issue 3: Avoidance ofcomplicity 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain

G4-

HR2GC1

Total hours of

employee training on

human rights policies or

procedures concerning

aspects of human

rights that are relevant

to operations, including

the percentage of

employees trained




6.3.5 Issue 3: Avoidance ofcomplicity

Non-

discrimination

G4-

HR3GC6

Total number of

incidents of

discrimination and

corrective actions taken




6.3.6 Issue 4: Resolvinggrievances 6.3.7 Issue 5: Discriminationand vulnerable groups 6.3.10 Issue 8: Fundamentalprinciples and rights at work 6.4.3 Issue 1: Employmentand employment relationships

Freedom of

Association

and Collective

Bargaining

G4-

HR4GC3

Operations and

suppliers identified in

which the right to

exercise freedom of

association and

collective bargaining

may be violated or at

significant risk, and

measures taken to

support these rights





Management

6.3.3 Issue 1: Due diligence 6.3.4 Issue 2: Human rightsrisk situations 6.3.5 Issue 3: Avoidance ofcomplicity 6.3.8 Issue 6: Civil andpolitical rights 6.3.10 Issue 8: Fundamentalprinciples and rights at work 6.4.5 Issue 3: Social dialogue 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain

Child LaborG4-

HR5GC5

Operations and

suppliers identified as

having significant risk

for incidents of child

labor, and measures

taken to contribute to

the effective abolition of

child labor





Management

6.3.3 Issue 1: Due diligence 6.3.4 Issue 2: Human rightsrisk situations 6.3.5 Issue 3: Avoidance ofcomplicity 6.3.7 Issue 5: Discriminationand vulnerable groups 6.3.10 Issue 8: Fundamentalprinciples and rights at work 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain 6.8.4 Issue 2: Education andculture

Operations and

suppliers identified as

having significant risk

6.3.3 Issue 1: Due diligence 6.3.4 Issue 2: Human rights

Forced or

Compulsory

Labor

G4-

HR6GC4

for incidents of forced

or compulsory labor,

and measures to

contribute to the

elimination of all forms

of forced or compulsory

labor





Management

risk situations 6.3.5 Issue 3: Avoidance ofcomplicity 6.3.10 Issue 8: Fundamentalprinciples and rights at work 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain

Security

Practices

G4-

HR7GC1

Percentage of security

personnel trained in the

organization's human

rights policies or

procedures that are

relevant to operations

‐

6.3.4 Issue 2: Human rightsrisk situations 6.3.5 Issue 3: Avoidance ofcomplicity 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain

Indigenous

Rights

G4-

HR8GC1

Total number of

incidents of violations

involving rights of

Indigenous Peoples

and actions taken

‐

6.3.4 Issue 2: Human rightsrisk situations 6.3.6 Issue 4: Resolvinggrievances 6.3.7 Issue 5: Discriminationand vulnerable groups 6.3.8 Issue 6: Civil andpolitical rights 6.6.7 Issue 5: Respect forproperty rights 6.8.3 Issue 1: Communityinvolvement

AssessmentG4-

HR9GC1

Total number and

percentage of

operations that have

been subject to human

rights reviews or impact

assessments

‐

6.3.3 Issue 1: Due diligence 6.3.4 Issue 2: Human rightsrisk situations 6.3.5 Issue 3: Avoidance ofcomplicity

[Material

Aspects]

Supplier

Human Rights

Assessment

DMA Stakeholder Dialogue

G4-

HR10GC2

Percentage of new

suppliers that were

screened using human

rights criteria

‐

6.3.3 Issue 1: Due diligence 6.3.4 Issue 2: Human rightsrisk situations 6.3.5 Issue 3: Avoidance ofcomplicity 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain

G4-

HR11GC2


potential negative

human rights impacts in

the supply chain and

actions taken


Value Chain and Its Impact

on Society


Management

6.3.3 Issue 1: Due diligence 6.3.4 Issue 2: Human rightsrisk situations 6.3.5 Issue 3: Avoidance ofcomplicity 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain

Human Rights

Grievance

Mechanisms

G4-

HR12GC1


about human rights

impacts filed,

addressed, and






6.3.6 Issue 4: Resolvinggrievances

Society


[Material

Aspects]

Local

Communities


Material Aspects: Targets and

Performance

G4-

SO1GC1

Percentage of

operations with

implemented local

community

engagement, impact

assessments, and

development programs

Social Action Programs

Supporting the Volunteer

Activities of Our Employees


Stakeholders

6.3.9 Issue 7: Economic,social and cultural rights 6.5.1 Overview of theenvironment 6.5.2 Principles andconsiderations 6.5.3 Issue 1: Prevention ofpollution 6.8 Community involvementand development

G4-

SO2GC1

Operations with

significant actual and

potential negative

impacts on local

communities


Environmental Risks


Biodiversity

Action along Our Value Chains

6.3.9 Issue 7: Economic,social and cultural rights 6.5.3 Issue 1: Prevention ofpollution 6.8 Community involvementand development

[Material

Aspects]

Anti-bribery

and

corruption



Performance

G4-

SO3GC10

Total number and

percentage of

operations assessed

for risks related to

corruption and the

significant risks

identified


Corruption

6.6.1 Overview of fairoperating practices 6.6.2 Principles andconsiderations 6.6.3 Issue 1: Anti-corruption

G4-

SO4GC10

Communication and

training on anti-

corruption policies and

procedures


Compliance

6.6.1 Overview of fairoperating practices 6.6.2 Principles andconsiderations 6.6.3 Issue 1: Anti-corruption 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain

G4-

SO5GC10

Confirmed incidents of

corruption and actions

taken

No confirmed incidents of

corruption

6.6.1 Overview of fairoperating practices 6.6.2 Principles andconsiderations 6.6.3 Issue 1: Anti-corruption

Public PolicyG4-

SO6GC10

Total value of political

contributions by country

and

recipient/beneficiary

No political contributions made

6.6.1 Overview of fairoperating practices 6.6.2 Principles andconsiderations 6.6.4 Issue 2 : Responsiblepolitical involvement

Anti-

competitive

Behavior

G4-

SO7

Total number of legal

actions for anti-

competitive behavior,

anti-trust, and

monopoly practices and

No legal actions

6.6.1 Overview of fairoperating practices 6.6.2 Principles andconsiderations 6.6.5 Issue 3: Faircompetition 6.6.7 Issue 5: Respect for

their outcomes property rights

[Material

Aspects]

Compliance



Performance

G4-

SO8

Monetary value of

significant fines and

total number of non-

monetary sanctions for

non-compliance with


Completely complied with laws

and regulations4.6 Respect for the rule of law

[Material

Aspects]

Supplier

Assessment

for Impacts

on Society

DMA


Management


G4-

SO9

Percentage of new

suppliers that were

screened using criteria

for impacts on society

-

6.3.5 Issue 3: Avoidance ofcomplicity 6.6.1 Overview of fairoperating practices 6.6.2 Principles andconsiderations 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain 6.8.1 Overview of communityinvolvement and development

6.8.2 Principles andconsiderations 7.3.1 Due diligence

G4-

SO10


potential negative

impacts on society in

the supply chain and

actions taken



Society


Management

6.3.5 Issue 3: Avoidance ofcomplicity 6.6.1 Overview of fairoperating practices 6.6.2 Principles andconsiderations 6.6.6 Issue 4: Promotingsocial responsibility in thevalue chain 6.8.1 Overview of communityinvolvement and development

6.8.2 Principles andconsiderations 7.3.1 Due diligence

Grievance

Mechanisms

for Impacts

on Society

G4-

SO11


about impacts on

society files,

addressed, and



Customer-oriented Structure

and Activities

Important Notices

6.3.6 Issue 4: Resolvinggrievances 6.6.1 Overview of fairoperating practices 6.6.2 Principles andconsiderations 6.8.1 Overview of communityinvolvement and development

6.8.2 Principles andconsiderations

Product Responsibility

Aspects IndicatorPages in this Report

2016ISO 26000

[Material

Aspects]

Customer Health

and Safety



and Performance

G4-

PR1

Percentage of

significant product and

service categories for

which health and safety

impacts are assessed

for improvement

Measures Against

Earthquake and Other

Disasters

24/7/365 Readiness

For the Safety of Our

Customers

6.7.1 Overview of consumerissues 6.7.2 Principles andconsiderations 6.7.4 Issue 2: Protectingconsumers' health and safety 6.7.5 Issue 3: Sustainableconsumption 6.8.8 Issue 6: Health

G4-

PR2

Total number of

incidents of non-

compliance with

regulations and

voluntary codes

concerning the health

and safety impacts of


during their life cycle,

by type of outcomes

Important Notices


6.7.1 Overview of consumerissues 6.7.2 Principles andconsiderations 6.7.4 Issue 2: Protectingconsumers' health and safety 6.7.5 Issue 3: Sustainableconsumption 6.8.8 Issue 6: Health

[Material

Aspects]

Product and

Service Labeling



and Performance

G4-

PR3

Type of product and

service information

required by the

organization's

procedures for product

and service information

and labeling, and

percentage of

significant product and

service categories

subject to such

information

requirements

For the Safety of Our

Customers

Actively Informing the

Customer

6.7.1 Overview of consumerissues 6.7.2 Principles andconsiderations 6.7.3 Issue 1: Fair marketing,factual and unbiasedinformation and faircontractual practices 6.7.4 Issue 2: Protectingconsumers' health and safety 6.7.5 Issue 3: Sustainableconsumption 6.7.9 Issue 7: Education andawareness

G4-

PR4

Total number of

incidents of non-

compliance with

regulations and

voluntary codes

concerning product and

service information and

labeling, by type of

outcomes

‐


6.7.1 Overview of consumerissues 6.7.2 Principles andconsiderations 6.7.3 Issue 1: Fair marketing,factual and unbiasedinformation and faircontractual practices 6.7.4 Issue 2: Protectingconsumers' health and safety 6.7.5 Issue 3: Sustainableconsumption 6.7.9 Issue 7: Education andawareness

6.7.1 Overview of consumerissues

G4-

PR5

Results of surveys

measuring customer

satisfaction

Customer-oriented

Structure and Activities

6.7.2 Principles andconsiderations 6.7.6 Issue 4: Consumerservice, support, andcomplaint and disputeresolution

Marketing

Communications

G4-

PR6

Sale of banned or

disputed productsFor the Safety of Our

Customers-

G4-

PR7

Total number of

incidents of non-

compliance with

regulations and

voluntary codes

concerning marketing

communications,

including advertising,

promotion, and

sponsorship, by type of

outcomes


regulations and voluntary

codes


6.7.1 Overview of consumerissues 6.7.2 Principles andconsiderations 6.7.3 Issue 1: Fair marketing,factual and unbiasedinformation and faircontractual practices

Customer

Privacy



and Performance

G4-

PR8

Total number of

substantiated

complaints regarding

breaches of customer

privacy and losses of

customer data

Important Notices

6.7.1 Overview of consumerissues 6.7.2 Principles andconsiderations 6.7.7 Issue 5: Consumer dataprotection and privacy

ComplianceG4-

PR9

Monetary value of

significant fines for non-

compliance with laws

and regulations

concerning the

provision and use of





6.7.1 Overview of consumerissues 6.7.2 Principles andconsiderations 6.7.6 Issue 4: Consumerservice, support, andcomplaint and disputeresolution

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