generations in workplace
DESCRIPTION
Presentation on increasing knowledge and understanding on the five generations in the workplace.TRANSCRIPT
![Page 1: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/1.jpg)
1
ALIGNING A MULT-GENERATIONAL WORKFORCE WITH YOUR AGENCY’S GOALS
Presented by: Cathy Peterson, MA
Human Services Resource and Training Company
![Page 2: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/2.jpg)
2
DISCLAIMER
One Size Does Not Fit All!!
![Page 3: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/3.jpg)
3
OBJECTIVES Increase knowledge and understanding
of the four generations. Enhance comprehension of how
generational differences affect the workplace.
Expand the capacity to manage diverse working styles across the generations.
![Page 4: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/4.jpg)
4
What is a generation?
![Page 5: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/5.jpg)
5
What is a generation? A grouping of people typically by
birth years, that are defined by the historical and sociological experiences they have shared.
![Page 6: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/6.jpg)
6
WHY DISCUSS THE WORKFORCE?
![Page 7: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/7.jpg)
7
Why Discuss the Workforce? Create and maintain a high
performance workforce Four distinct age-based cohorts
coexist in the workplace Dramatic shift in the workplace
![Page 8: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/8.jpg)
8
Workforce Statistics Workforce will grow more diverse:• 37% increase for Asians• 36% Increase for Latinos• 17% increase for African
Americans• 6% Increase for Caucasians
![Page 9: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/9.jpg)
9
Workforce Statistics 50% of the workforce is age 40 and
younger
The fastest growing segment of employees are aged 27 and younger.
Over the next 10 years, Another 10 million will enter the workforce.
![Page 10: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/10.jpg)
10
Should Standards Change for Each Generation? Every employee should be held to the
standard outlined for his/her job. No adaptations should be made that
compromises the integrity of the organization or diminishes the effectiveness of the organization to carry out its mission.
All employees should comply with policies and procedures set forth by the organization.
![Page 11: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/11.jpg)
11
Workforce Silent ( 1922-1945) Baby Boomers (1946-1954) Generation Jones (1955-1965) Generation X (1965-1977) Nexters (1978-2000)
![Page 12: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/12.jpg)
12
Who’s in Your Workforce?
0
5
10
15
20
25
30
35
40
45
50
Percent
Gamers
Boomers
Veterans
![Page 13: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/13.jpg)
13
EventsGeneration
Icons Technology
TV First Sex
Silent Joe DiMaggio
LP’s Payton Place
Honeymoon
Boomers Joe Namath
8 Tracks/ tape cassette
Dallas Backseat
Gen X Michael Jordan
CD’s Melrose Place
Online
Nexters Lebron James
IPods The OC Define Sex
![Page 14: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/14.jpg)
14
Defining Events- Silent Great Depression World War II Cold War
![Page 15: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/15.jpg)
15
Characteristics Work ethic= commitment,
responsibility, conformity Between heroes of WW2 and youthful
rebellions of the 1960’s. Suffocated children of the Great
Depression Strong loyalty to the organization Don’t rock the boat
![Page 16: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/16.jpg)
16
Core Values Dedication Sacrifice Hard Work Conformity Respect for authority Patience Delay reward Duty before pleasure
![Page 17: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/17.jpg)
17
Workstyle Quickly rose to the top and
became the superiors of the great mass of baby boomers
Work ethic is based on commitment, Conformity
Not likely to rock the boat
![Page 18: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/18.jpg)
18
Liabilities and Assets to the workplace Liabilities Do not speak up when
frustrated or see fault with superiors
Lack technological skills and reluctant to use them
Can be closed minded about any challenges to authority or patriotism.
Assets Willing to wait for the
big payoff Can be relied on to
complete a task assigned.
Extremely thorough High adherence to
code of honor and ethics.
![Page 19: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/19.jpg)
19
Heroes Eleanor Roosevelt President Franklin D. Roosevelt Babe Ruth Jackie Robinson Joe DiMaggio
![Page 20: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/20.jpg)
20
Employee- Silent Make up approximately 5% of the workforce. Loyal– often found to have worked for only one
employer. Very comfortable with a top-down
management style May be motivated by a job well done. Believe in “paying your dues” Prefer a formal relationship with their manager Expect to arrive on time to work, work hard
and in return receive steady paycheck and job security
![Page 21: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/21.jpg)
21
Defining Events- Baby Boomers Vietnam War Woodstock Women Rights Watergate Civil Rights Movement Birth of Television Deaths of President Kennedy, Robert
Kennedy, Dr. Martin Luther King Jr.
![Page 22: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/22.jpg)
22
Characteristics Invented the 60-hour work week Passionately concerned about
participation and spirit in the workplace Bringing heart and humanity to the
workplace. Focus on team-based work Strong loyalty to an organization Driven Sacrificed career for children or vice
versa
![Page 23: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/23.jpg)
23
Core Values Optimism Team Orientation Personal Gratification Health and Wellness Growth Work Involvement
![Page 24: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/24.jpg)
24
Workstyle
Attitude toward work- a career Independent Work long hours Struggles with work-life balance Overachievers
![Page 25: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/25.jpg)
25
Liabilities and Assets in the Workplace
Liabilities Can be hung up on
lines of supervision Can be indirect in
their communication Require clearly define
schedules and procedures
Assets Loyal to the
organization Willing to work hard
in order to achieve success
Enjoy input of teams Genuinely care about
co-workers
![Page 26: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/26.jpg)
26
Heroes Gandhi Martin Luther King Jr. Mother Theresa John and Jacqueline Kennedy Bobby Kennedy
![Page 27: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/27.jpg)
27
Employee- Baby Boomers Currently 45% of the workplace. Willing to work long hours Expect others to work long hours Work is a high priority Innovative and challenges the rules Pay attention to relationship building Value Teamwork Prefer structured work style that
includes regular communication.
![Page 28: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/28.jpg)
28
Defining Events- Gen X Collapse of Communism Missing children on Milk Cartons Computers in Classroom Recession Persian Gulf War Rodney King Incident The Challenger
![Page 29: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/29.jpg)
29
Characteristics Grew up quickly with increased divorce rates,
violence and low expectations Entering workforce approached downsizing
and recession Ambitious and independent May appear to be less driven General mistrust of politics and Government Bore the brunt of personal sacrifice
![Page 30: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/30.jpg)
30
Workstyle Internet Savvy Embrace risk and prefer free agency Jump from job to job are unwilling to
conform to organizational demands. Adopted the philosophy there are no
guarantees Want to be immediately valued for their
skills. Require more coaching and feedback
than previous generations
![Page 31: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/31.jpg)
31
Core Values Diversity Thinking Globally Balance Fun Informality Self-reliance Techno-literacy
![Page 32: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/32.jpg)
32
Heroes Aren’t influenced by “real”
heroes… Every time a hero emerged, skeletons from the closet surfaced
![Page 33: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/33.jpg)
33
Liabilities and AssetsLiabilities Give needy
employees less attention than they require
Show impatience with poor performers.
They don’t give respect just based on titles
Assets Hold a strong work
ethic Bring a fresh
perspective Have a less need to
be liked
![Page 34: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/34.jpg)
34
Gen X Comprise 40% of the nation’s employees Typically have little trust in the system Freedom is important. Credited with bringing work-life balance
to the workplace. First generation of free agents Impatient with meetings. Value honesty and respect over authority. Are masters of multi-tasking
![Page 35: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/35.jpg)
35
Workstyle Raised in the comfort of the
internet Pragmatic and hardworking Want to be paid volunteers Want to join an organization
because they want to Work on their own terms
![Page 36: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/36.jpg)
36
Characteristics Baby on Board Beneficiaries of hands-off
parenting Coddled and confident Technologically savvy Strong volunteerism Inclusive They like their parents
![Page 37: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/37.jpg)
37
Core Values Optimism Civic Duty Confidence Achievement Sociability Morality Street Smart Diversity
![Page 38: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/38.jpg)
38
Liabilities and AssetsLiabilities Distaste for menial
work Lack of skills for
dealing with difficult people
Impatience
Assets Multitasking Goal Orientation Positive attitude Collaboration
![Page 39: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/39.jpg)
39
Heroes Bill Gates NYC Firefighters The American Women’s Soccer
Team
![Page 40: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/40.jpg)
40
Employee- Nexters Comprised 10% of the workforce. Prefer a casual relationship with
supervisor Wanting to make a difference and
knowing their work has value. Adaptable and open Comfortable about diversity Expect to be treated as equals
![Page 41: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/41.jpg)
41
What are the Commonalities?
Everyone wants to succeed. Everyone wants to feel valued. People want to be kept in the know
about matters that concern them. Communication
![Page 42: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/42.jpg)
42
Activate Careers Encourage employees to talk freely
and open about their career aspirations.
Provide feedback Schedule career discussions with
all team members Help build skills Provide feedback
![Page 43: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/43.jpg)
43
Change the Organization to Prevent Job Stress Ensure that the workload is in line with
worker’s capabilities and resources. Design jobs to provide meaning,
stimulation, and opportunities for workers to use their skills.
Clearly define worker’s roles and responsibilities.
Provide opportunities for social interaction among workers.
![Page 44: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/44.jpg)
44
How can you provide social interaction among staff?
![Page 45: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/45.jpg)
45
Managing Multigenerational Employees Provide employees with opportunities to
introduce new ideas. Strive to be flexible. Offer flexible ways
for employees to learn. Understand that younger generations
do not relate to what may be perceived as workaholics.
Appeal to the need for self-reliance and meaning in their work.
![Page 46: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/46.jpg)
46
Work/Life Balance Agency Benefits Studies on work/life balance programs have
reported such benefits as:o Attracts new employeeso Helps retain staffo Builds diversity in skills and personnelo Improves moraleo Reduces sickness and absenteeismo Encourages employees to show more initiative
and teamworko Decreases stress and burnout
![Page 47: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/47.jpg)
47
Work/Life Examples On-site childcare centers An eldercare information and referral program An employee healthcare center Wellness programs ATM’s in your building Reduce prices for soda, juice, and bottled
water Emergency Childcare Assistance Seasonal childcare programs Onsite seminars and workshops ( nutrition,
stress, smoking, Etc.)
![Page 48: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/48.jpg)
48
Aligning the Generations Understand your workforce. Build and maintain a balanced
workforce. See how each generation fits into
your current mission and goals and find ways to bring out the best in them.
![Page 49: Generations In Workplace](https://reader034.vdocument.in/reader034/viewer/2022051014/54ba8ce34a795957178b46a7/html5/thumbnails/49.jpg)
49
Conclusion Seek to understand each generation. Develop generational sensitive styles. Develop the ability to flex a
communication style to accommodate each group.
Use the differences to enhance the work of the entire team.