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    StrategyPorters Generic Strategies

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    StrategyPorters Generic Strategies

    Michael Porter

    Michael Porter is a professor at Harvard Business School He is one of the leading thinkers on business strategy,

    especially on the subject of competitive advantage

    Porter represents what has been called the competitive

    position school of thought (as distinct from the resourcebased or competencies approach) This argues that a firmssuccess in strategy rests upon how it positions itself inrespect to its environment

    The Porter framework enables an organisation to check the

    logic of its current competitive strategy and if necessarybegin a search for a new strategy

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    StrategyPorters Generic Strategies

    Competitive advantage

    Is the ability of an organisation to add more valuefor its customers than its rivals and therefore attaina position of relative advantage

    Is what gives a firm an edge over its rivals

    Arises from the selection of the generic strategythat best fits the organisations competitiveenvironment

    The key drivers of competitive advantage are costleadershipand differentiation of product

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    StrategyPorters Generic Strategies

    Competitive strategy

    Competitive strategy is the means by whichorganisations seek to achieve and sustaincompetitive advantage

    Porter argues that competitive strategy means

    taking offensive or defensive actions to create adefendable position in an industry, to cope withcompetitive forces and thereby yield a superiorreturn for the firm

    Firms have discovered different approachescompetitive strategy -the best strategy for a firmshould reflect its particular circumstances

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    StrategyPorters Generic Strategies

    The basis of the generic strategies

    Porter argues that a firms strengths ultimate fallinto one of two headings: cost advantageand

    differentiation

    By applying these strengths in a broad or a narrowfocus, three generic strategies result: cost

    leadership, differentiation and focus

    They are called generic strategies because they

    are not specific to a firm or an industry

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    StrategyPorters Generic Strategies

    Porters Generic strategies

    Porter identified the four strategies to achieve acompetitive advantage

    Cost leadership: superior profits through lowercosts

    Differentiation: higher profits by adding value tothe product areas which are of real significance forcustomers who in turn are willing to pay premiumprices

    Focus strategy: concentrating on a limited part ofthe market Focus strategy is then subdivided intofocus cost leadership and focus differentiation

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    Porters generic strategies

    Target scopeAdvantageLow cost

    AdvantageProduct uniqueness

    Broad(industry wide)

    Cost leadershipstrategy Differentiation strategy

    Narrow(market wide)

    Focus strategy(low cost)

    Focus strategy(differentiation)

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    Generic strategies at a glance

    Low cost

    Low cost culture

    Economies of scale

    Eliminateunnecessary costs

    Enjoy high profits

    through cost

    advantage

    Differentiation

    Adding value

    through

    -product features-product quality

    -distinctive offering

    Offer something

    new or different

    High costs but

    charge premium

    price

    Focus

    Niche markets

    Targeting

    Limited territoryFocus on a specific

    group of customers

    Either cost leader

    or differentiation

    with in the segment

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    Cost leadership

    This strategy concentrates on aiming tobecome the lowest cost producerin theindustry through economies of scale

    In this way the firm can compete on pricewith every other producers in the industryand earn higher unit profits

    Cost reduction provides the focus of the

    organisations strategy

    Competitive advantage is achieved bydriving down costs

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    Cost leadership

    Cost leadership is based on Efficiency to drive down costs

    Effectiveness- knowing what is and what is notimportant to customers and saving on the latter

    But there is room for only one cost leader A successful cost leadership strategy requires that

    the firm is the cost leader and is unchallenged inthis position

    Cost leadership is especially beneficial in marketswhere customers are price sensitive

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    Sources of cost leadership

    Size - economies of scale Greater labour efficiency and effectiveness

    Control of overheads

    Superior management

    Greater operating efficiency and effectiveness

    Low cost production

    Low cost labour

    Design for low cost production

    Use the latest technology to reduce costs and or enhance

    productivity Relocation to low cost site

    Favourable access to low cost sources of supply

    Reduction in waste

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    Firms that succeed in cost leadership

    Firms that succeed in cost leadership have thefollowing strengths: Access to the capital required to make significant

    investment in fixed assets

    Design skills for efficient manufacture A high level of expertise in manufacturing process

    engineering

    Efficient distribution channels

    Examples of cost leadership : Ryanair, Toyota,Wal-Mart (parent company of Asda), Tesco

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    A misconception

    Cost leadership is often seen as a strategy thataims to attract customers with low prices that are

    made possible by low costs

    But cost leadership does not necessarily meanselling at the lowest price

    It might mean selling at the industry average price

    but enjoying above average profits through low

    cost production The low costs result in high profit margins

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    Benefits of cost leadership

    Enjoy higher than average profits Engage in price war

    Eliminate rivals

    Defend market share Increase market share

    Build barriers to the entry of newcomers to

    the market Weaken the threat of substitutes

    Enter new markets

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    Five forces analysis

    Porter developed the five forces model as a framework forthe analysis of profitability of the industry

    The five forces are: Suppliers power: powerful suppliers can push up the cost of inputs

    Buyers power: powerful buyers can negotiate low prices

    The threat of substitutes: where there is a strong threat firms needto remain very competitive

    The ease or otherwise of entry to the market: low barriers raise theprospect new firms pushing down prices

    The intensity of rivalry in the market: intense competition forces

    firms to keep prices down

    The five forces model can be used to analyse each of thegeneric strategies

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    Five forces and cost leadership

    The five forces The cost leader is

    Entry barriers Able to cut prices to discourage potential

    entrants to the market

    Buyer power Able to offer a competitive price to buyerswith power

    Supplier power Insulated from a powerful buyer by low

    costs

    Threat ofsubstitution

    Able to make use of low price as defenceagainst substitutes

    Rivalry Is better able to compete on price

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    Risks of cost leadership

    Vulnerability to even lower cost operators

    As technology improves, a competitor may be able

    to leapfrog the production capabilities, thus

    eliminating the competitive advantage It could lead to a damaging price wars

    There might by difficulty in sustaining cost

    leadership in the long run

    A firm following a focus strategy might be able to

    achieve even lower cost within their segment

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    StrategyPorters Generic Strategies

    Differentiation

    A differentiation strategy calls for thedevelopment of a product or service thatoffers attributes that are both unique and arevalued by customers

    Customers perceive the product to bedifferent and better than that of rivals

    As a result the value added by the

    uniqueness of the product may allow thefirm to charge a premium price for it

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    StrategyPorters Generic Strategies

    Differentiation

    Success in a differentiation strategy means Gaining a competitive advantage by making their

    product different from competitors

    Competing on the basis of value added to customers

    Persuading customers that the firms product is superiorto that offered by rivals

    Customers being willing to pay a premium price to coverhigher costs

    Differentiation can be based on product image or

    durability,after-sales,quality,additionalfeatures,after sales

    And it requires flair, research capability and strongmarketing

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    StrategyPorters Generic Strategies

    Extra costs and premium prices

    Differentiation adds costs in order to add value The extra costs can only be recouped if the market

    is willing to pay a premium price

    Problems occur if the extra costs incurred

    outweigh the additional revenue generated byhigher prices

    For a successful differentiation strategy it isinsufficient merely to add value - customers mustrecognise and appreciate the difference

    Extra costs should be added only in areas thatcustomers perceive to be important

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    StrategyPorters Generic Strategies

    Sources of differentiation

    Creation of strong brand Superior performance

    High quality

    Additional features offered

    Innovation in packaging

    Speed of distribution

    Higher service levels

    Greater flexibility Delivery

    Quality of the materials

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    StrategyPorters Generic Strategies

    Firms that succeed in a differentiation

    strategy

    Firms that succeed in a differentiation strategyhave: Have access to leading scientific research

    A strong creative product development team

    Strong sales team with the ability to successfullycommunicate the strengths of the product

    Reputation for quality and innovation

    Examples: BMW

    Miele - high quality domestic appliances James Purdeyrifles

    Bang and Olufsen- high quality hi-fi

    Mercedes

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    StrategyPorters Generic Strategies

    Differentiation: benefits

    Differentiation offers the prospect of charging apremium price

    Demand for a differentiated product will be less

    elasticthan that for competitors products

    Differentiation can result in above average profits

    Differentiation can create additional barriers to

    entry to the market for newcomers

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    StrategyPorters Generic Strategies

    The five forces and differentiation

    Five forces A firm pursuing a differentiation strategyEntry barriers Benefits from customer loyalty which discourages

    potential entrants

    Buyer power Enjoys some protection since large buyers have

    less power to negotiate because of the absence ofclose alternatives

    Supplier power Is better able to pass on supplier price increases

    to customers

    Threat ofsubstitution Is protected from the threat of substitutes bycustomer loyalty

    Rivalry Benefits from brand loyalty to keep customers

    from rivals

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    StrategyPorters Generic Strategies

    Risks of differentiation strategy

    There are difficulties of sustaining differentiation Differentiation involves higher costs

    There is a risk of creating differences that customers do notvalue

    Customers might become price sensitive and choose onprice rather than uniqueness

    It might involve differentiation on dimensions that becomeless important to customers over time

    Customers may no longer need the differentiation factor

    Imitators may narrow the differentiation

    Rivals pursuing a focus strategy may be able to achieveeven greater differentiation in their market segments

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    StrategyPorters Generic Strategies

    Focus strategy

    In a focus strategy the firm concentrates on one (or at mosta limited number of) segments of the market

    The premise behind this strategy is that the needs of thegroup can be bettered served by focussing entirely on it

    The firm might feel more secure in the niche with greaterinsulation from competition

    A focus strategy means that the firms efforts are notspread too thinly

    Focus strategies are

    Cost focus: cost leader in a particular segment Focus differentiation: differentiation in the chosen segment

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    StrategyPorters Generic Strategies

    Requirements of a focus strategy

    A focus strategy requires The identification of a suitable target customer

    group

    Identification of the specific needs of that group

    Confirmation that the market is sufficiently large tosustain the business

    Estimation of the extent of competition within thesegment

    Production of products to meet the specific needsof that group

    A decision on whether to opt for cost leadership ordifferentiation within the segment

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    StrategyPorters Generic Strategies

    Benefits of a focus strategy

    It involves lower investment in resources

    The firm benefits from specialisation

    It provides scope for greater knowledge of a

    segment of the market

    It makes entry to new markets easier and

    less costly

    Firms using a focus strategy often enjoy a

    high degree of customer loyalty

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    StrategyPorters Generic Strategies

    Focussed cost leadership

    A strategy that aims

    To attract one type of customer with a low

    cost product

    To be the lowest cost operator in oneparticular niche segment of the market

    Example :Hyundai

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    StrategyPorters Generic Strategies

    Focussed differentiation

    A strategy that aims to attract one type ofcustomer with a differentiated product

    It involves distinctiveness in one segment

    Aims to exploit unique position in a nichesegment of the market

    Not the cheapest but the best or most

    distinctive in that segment

    Example: BMW, Mercedes

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    StrategyPorters Generic Strategies

    The five forces and a focus strategy

    The five forces A firm pursuing a focus strategyEntry barriers Develops core competencies that can act as an entry

    barrier

    Buyer power Enjoys some insulation since large buyers have less

    power to negotiate because few alternatives are

    available

    Supplier power Is better able to pass on supplier price rises thereby

    reducing the impact of supplier power

    Threat of substitution Enjoys some protection against substitutes by

    specialised products and core competencies

    Rivalry Enjoys some protection because rivals cannot meet

    differentiation focused customer needs

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    StrategyPorters Generic Strategies

    Problems associated with focus strategy

    Limited opportunities for growth Sacrifice of economies of scale that would be

    available from a larger market

    The firm could outgrow the market Danger of decline in the chose segment or niche

    A reputation for specialisation inhibits move into

    new sectors

    Risk of imitation

    Risk of changes in the target segment

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    StrategyPorters Generic Strategies

    Stuck in the middle

    Porter argued that a firm must make a consciouschoice about the competitive advantage it seeks todevelop

    If it fails to choose one of these strategies,it risks

    being stuck in the middle,trying to be all things toall people,and ends up with no competitivestrategy at all

    Being stuck in the middle leads to low profitability

    Competitors with a clear strategy outperform thosewhose strategy is unclear or attempt a combinationof strategies

    What is rong ith being st ck in the

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    StrategyPorters Generic Strategies

    What is wrong with being stuck in the

    middle?

    It is difficult to simultaneously becomedifferentiated and low cost

    The firm loses out to others able to undercut it and

    to those able to offer a superior product

    If a firm differentiates itself by supplying very high

    quality products it risks undermining that quality if it

    seeks to be come a cost leader

    Such a firm also suffers from a blurred corporateculture and the projection of a confusing image

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    StrategyPorters Generic Strategies

    Multiple strategies

    Firms that are able to succeed at multiplestrategies create separate business units for

    each strategy

    By separating the strategies into Different units

    Each with its own culture

    Each with its own brands

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    S G S

    Generic strategies: summary

    Cost leadership Being the lowest cost producer in the industry as a

    whole

    Differentiation

    The exploitation of a product or service which isbelieved to be unique

    Focus Restricting activities to only part of the market through:

    Providing goods or services at lower cost to thatsegment (cost focus)

    Providing a differentiated product or service to thatsegment (differentiation focus)