GeorgiaBEST Managed Services

John Scoville Karen Nunn

September 2015

Topics for discussion

• Accomplishments / Highlights for FY15 • Managed Services Institutions • GeorgiaBEST Service Catalog • GeorgiaBEST Banner Managed Services • GeorgiaBEST Degree Works Managed Services • GeorgiaBEST Roadmaps • Training and Resources • Q&A

FY 15 Highlights

Accomplishments • New Customers:

• Georgia Gwinnett College • Georgia Southwestern State University • Armstrong State University

• New service offerings: • Ellucian Mobile

• Move from CITRIX to Remote Desktop Connection for Axiom • Redesign of the GeorgiaBEST website

Upcoming project efforts • Upgrade to Oracle 12c & Red Hat Enterprise Linux (RHEL) 6.x • Implementation of Ellucian Regulatory Releases

Managed Services Institutions

Institution

Banner

Degree Works

Abraham Baldwin Agricultural College X X

Albany State University X

Armstrong State University X X

Atlanta Metropolitan State College X X

Bainbridge State College X X

College of Coastal Georgia X

Columbus State University X

Dalton State College X X

Darton State College X

Fort Valley & State University X X

Georgia Gwinnett College X X

Georgia Southwestern University X X

Savannah State University X X

South Georgia State College X X

Service Catalog

Banner Managed Services

Accomplishments • Regulatory Upgrades

• Financial Aid 8.x (Spring Regs, 150%, Direct Loan Reconciliation)

• Student 8.x (Gainful Employment reporting, SAT redesign)

• Georgia Enhancements (Learning Support Policy updates)

• Oracle 12c Workshop Upcoming project efforts

• Discussions with potential new customers • XE

• Upcoming foundational upgrades • Oracle 12c & Red Hat Enterprise Linux (RHEL) 6.x

Degree Works Managed Services

Accomplishments • Degree Works 4.1.4 upgrades • Student Educational Planner Training • Implementation of Student Educational Planner (SEP) • Implementation of Curriculum Planning Assistant (CPA) • Georgia Enhancements for Degree Works 4.1 (DWQUERY)

Upcoming project efforts • Planning for Degree Works 4.1.5 • DWQUERY enhancements • Reporting

Upcoming foundational upgrades • Oracle 12c & Red Hat Enterprise Linux (RHEL) 6.x

GeorgiaBEST Product Release Calendars

Banner Baseline

http://www.usg.edu/georgia_best/application_development_and_support/banner/baseline_banner_calendar

GeorgiaBEST Product Release Calendars

Georgia Enhancements

http://www.usg.edu/georgia_best/application_development_and_support/banner/georgia_enhancements_calendar

On-Demand Subscription Library

• All USG institutions have access to Ellucian’s On-Demand Subscription Library.

• Access training on your own schedule

• Contact the ITS helpdesk (helpdesk@usg.edu) for access information https://udca.sungardhe.com/cp/home/displaylogin

GeorgiaBEST Training Resources

• Training Roadmap for GeorgiaBEST http://www.usg.edu/georgia_best/training_documents/GeorgiaBEST_Training_Roadmap_2015.pdf

• General Training/Events Page http://www.usg.edu/georgia_best/application_development_and_support/training

• Need one-on-one training/support? Sign up for a UPICKIT session http://www.usg.edu/georgia_best/application_development_and_support/training/upickit

GeorgiaBEST Training Resources

• GeorgiaBEST presentations for Georgia Summit available on our website here:

http://www.usg.edu/georgia_best/application_development_and_support/training/conferences

Where Can I Find Help?

https://ecommunities.ellucian.com http://www.edu1world.org/USG

Community Sources

Authoritative Sources

http://www.usg.edu/georgia_best https://ellucian.okta.com/

How can I join?

• Are you interested in joining the GeorgiaBEST Managed Services Community?

• Complete the ITS Data Collection Documentation and return to Karen Nunn (Karen.Nunn@usg.edu).

• Additional information on GeorgiaBEST Managed Services is available at http://www.usg.edu/georgia_best/managed_services/becoming_a_new_managed_services_customer.

QUESTIONS