get britain working overview and jobcentre plus case studies martin betts senior policy adviser, dwp...

Get Britain Working

Overview and Jobcentre Plus Case studies

Martin BettsSenior Policy Adviser, DWP Employment GroupElaine EastonPartnership Manager, Jobcentre Plus Northumberland Tyne and Wear Leone HillPartnership Manager, Jobcentre Plus Hampshire and the Isle of Wight

Our policy direction

• Flexibility

– End to ‘one size fits all’

– Individual and local circumstances vary

– Whitehall not best placed to design support

• Results focus

– Used to pay heavily for process

– Only real measure of success is job outcomes

– Jobcentre Plus will be judged, providers paid, for results

• Partnership working

– Flexibility and incentives support this

Policy is under development forpost-Work Programme support

Adviser support

Support through flexible provision

• Contracted provision• Black box• Maximum 2 years• Cross benefit• Minimum standards

NJI / WCA Pre-ProvisionReview

Flexiblesupport

Core face-to-face

conditionality regime

Fortnightly signing Fortnightly signing Fortnightly signing

Post-Work ProgrammeWork ProgrammePre-Work Programme(Claim duration)

Adviser support

Support through flexible provision

DiagnosticInterview

Customer journey – JSA and ESA

Jobcentre Plus flexibility

• More personalised face to face meetings

• Further support from a menu of options

• Menu tailored to local labour market conditions

• New Jobcentre Plus performance framework

Flexible menu of support

Peer SupportMentors

Work Clubs

Work ExperienceInternships

Work ExperienceMandatory Work Activity

Apprenticeships

Volunteering Work Together

SkillsBasic Skills Support

Occupational Training: Sector-based training and

Service Academies

ESF25% IB, IS volunteers75% disadvantaged

families

JobsearchAdvisor Support

Job vacancies databaseOnline supportCareers Advice

JCP Group Sessions

Flexible FundDiscretionary fundsSupport partnership

work to tackle disadvantage.

EnterpriseNew Enterprise Allowance (including mentoring and

financial support)Enterprise clubs

Self-employment guidance

The Work Programme

• Biggest of its kind the UK has ever seen• For those at risk of long term unemployment• 2.4 million expected referrals• Replacing much of range of poor value provision• Flexibility, results focus, partnership working• Longer to work with customers• Black box (but transparent, with safeguards)• Universal programme• More sophisticated payment model

Prime Providers

• Will compete for market share

• 7 year contract – long term relationships

• Greatest ever freedom and financial incentives to succeed

• Almost 300 voluntary organisations involved as sub-contractors, 2 as prime providers

8 June 2011 Jobcentre Plus, Hants & IW

Work Clubs

• Background

• Key features of a Work Club

• Newcastle’s Work Club Work Shops


Work Clubs - background

Work Clubs are one of a number of Get Britain Working measures available as part of Jobcentre Plus Flexible Support

Work Clubs are a Great Britain wide initiative introduced from 4 October 2010

Work Clubs are key as they empower local communities and encourage people to work together to offer additional support to the unemployed.

DWP was not prescriptive about who could set up Work Clubs or imposing a specific delivery model.

This encouraged local partnership working and promoted innovation to ensure that Work Clubs offer services that address the needs of the participants and the local labour market.


Work Clubs – key features

Work Clubs can come in all shapes and sizes, but essentially they should provideunemployed people with a place to meet, exchange skills, share experiences, find opportunities, make contacts and get support to help them in their return to work.

No two work clubs are the same as they reflect the needs of members and their community.

They help unemployed people make the most of local knowledge within their community to help them gain employment.

Work Clubs can be set up, supported or hosted by any suitable group, including voluntary sector organisations, local authorities, community groups.

Are set up where there is a local demand and provide opportunities for customers to meet and support each other through the job hunting process

No specific delivery model – designed and run locally by a cross section of organisations and will vary according to local need


Newcastle’s Work Club Work Shop

Innovative Partnership Approach

• Jobcentre Plus• Local Authority• Newcastle Futures

Work Shop approach

• The Newcastle Partnership• Designed to help community organisations understand the Work Club

concept, the resources required and support available. • Based on our experiences with establishing Newcastle • Resource Centres


Newcastle’s Work Club Work ShopCore elements

• Work Club essentials• Resources required• Work Club offer• Health & Safety • Marketing & promotion

Flexible & Adaptable product to suit partners

• Employability Partners• Newcastle Libraries• Children’s Centres• Primary Schools


Newcastle’s approach to setting up Work Clubs Jobcentre Plus support

• Promote and encourage all suitable customers to consider participatingin additional support through local Work Clubs where available

• Signpost customers to local Work Clubs where support might help them find employment.

• District Provision Tool

Ongoing Support

• Work Club strategy

• Work Club support group

• Networking list

• Sharing information


Work Experience• Aimed at people with little or no work

history

• Mainly 18-24s unemployed for 3 mths

• 2 to 8 weeks structured placement

• Hosts from private, public & third sectors

• Commitment from many national companies and organisations

• Voluntary for customers

• No end vacancy required

• Any sector - but geared to labour market

• Customer remains on benefits

David Cooper, General Manager of the Kings Theatre says,

Work experience introduces and familiarises people with everyday work practices, structures and disciplines required by employers.

Placements need to be meaningful – with genuine tasks and responsibilities that matter.’

15 June 2011 Hants & IW Jobcentre Plus

The Kings Theatre, Southsea

The Kings Theatre supports placements, work experience and volunteering opportunities – from 2 weeks for school students to longer term placements and projects for unemployed people, FE and University students.


What’s special about a theatre?• Opportunities in a wide variety of jobs:

– Administration & Personnel– Duty Management– Marketing & PR– Website maintenance– Graphic design– Education department– Finance– Maintenance– Technical Theatre

• Opportunities to develop into other areas of work if interest and potential shown

• Theatre work – stands out on a CV


• Website

18 September 2010 Jobcentre Plus

Started Future Jobs Fund in March 2010

Took on additional jobs outside working hours to further promote shows

Attended careers fairs in the area to demonstrate position

Employed as a full time Marketing Assistant by The Kings in Aug 2010

Enjoyed the spectacular success of Jack & The Beanstalk – breaking box office records for the 9th consecutive year

Promoted to ‘Marketing Officer’ Feb ‘11

Emelye’s story

19 September 2010 Jobcentre Plus

Josh’s experience "When I applied for the work

experience position I hoped to gain a different experience and thought it would be cool to work at the Kings Theatre.

Since starting I've found working at the Kings fun and really varied. It's helped to improve my computer skills and I've gained experience in a lot of things I haven't done before, including bar work.

The people here are great and because of my work I've even had the chance to see some of the productions for free!"


Does work experience work?• At organisations like the Kings, many participants continue to work as

volunteers or casual staff. They become ambassadors for the Kings, and theatre in general. Many who have gone into employment cited their work experience placement as key to their success.

• Advisers say their customers are more confident and motivated following a period of work experience.

• Some employers have been so impressed they have created vacancies and apprenticeships for young people.

• Sourcing specific placements to match a customer’s interests has proved a successful approach.

• Portsmouth City Council have a comprehensive work experience package involving all their departments and linked with access to all PCC training opportunities and jobsearch support.

Work Experience participants are finding work!

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