get connected with central desktop - march 2012

17
Get Connected Best Practices: Intranets March 6, 2012

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Wondering where to go next with Central Desktop? Want to learn how others are innovating with Central Desktop? Great – because we have answers! Come to our next monthly webinar to interact with users like you. In each session, we chat about collaboration, answer your questions and highlight some things you may not know about using Central Desktop. Most importantly, we give you the opportunity to discuss innovative usage with other customers. Alan Bush, Central Desktop client services representative, discusses a timely topic and then takes your questions. Improve user adoption with a more useful intranet Susan Fujiki, implementation consultant, Central Desktop During this webinar, Alan and Susan will focus on best practices for creating and maintaining an intranet that will help to engage more users. We will also look at real-life examples of intranets that have been successful with our customers and within Central Desktop's own workspaces.

TRANSCRIPT

Page 1: Get Connected with Central Desktop - March 2012

Get Connected Best Practices:

Intranets

March 6, 2012

Page 2: Get Connected with Central Desktop - March 2012

Who are these people?

Alan Bush

● Implementation Team

● Central Desktop

● Former Central Desktop user

Susan Fujiki

● Implementation Team

● Central Desktop

● CD’s first Aussie employee

Page 3: Get Connected with Central Desktop - March 2012

YOU?

Page 4: Get Connected with Central Desktop - March 2012

Agenda

● Discussion topic: Best practices for intranets

● Q&A

● Community conversation

Page 5: Get Connected with Central Desktop - March 2012

What are these calls all about?

● Vibrant, active user community

● Conversations o Highlight: Central Desktop and specific customer(s)

o Informal dialogue: between all customers

Page 6: Get Connected with Central Desktop - March 2012

What these calls are NOT

● Not a sales pitch. We won’t try to sell you

on additional services or upgrades.

● Not a forum for feature requests. Use

the Ideasphere

Page 7: Get Connected with Central Desktop - March 2012

“I have a question”

● If you have a question, ask it in the question box.

● I will answer questions after the best practices.

● We will also have an open discussion session after the best practice session.

Page 8: Get Connected with Central Desktop - March 2012

BEST PRACTICES:

INTRANETS

Customer Highlight

Page 9: Get Connected with Central Desktop - March 2012

No, not the

“Information

Superhighway”

Page 10: Get Connected with Central Desktop - March 2012

Hallmarks of an intranet

● Internally focused

● Team collaboration

● Outside access prohibited

Page 11: Get Connected with Central Desktop - March 2012

But wait, that’s not all…

● Great starting point for collaboration

● Increase usefulness

● Foster communication

Page 12: Get Connected with Central Desktop - March 2012

So what makes a good intranet?

● Relevant

● Navigable

● Attractive

● Up-to-date

● Make it yours

Page 13: Get Connected with Central Desktop - March 2012
Page 14: Get Connected with Central Desktop - March 2012

ARE YOU GETTING THE MOST

OUT OF YOUR INTRANET?

Page 15: Get Connected with Central Desktop - March 2012

COMMUNITY

CONVERSATIONS

Thoughts?

Tips?

Tricks?

Page 16: Get Connected with Central Desktop - March 2012

Next meeting

● We want your submissions

● Have an idea? We’d love to showcase it!

Page 17: Get Connected with Central Desktop - March 2012

Contact us

Client Services 626.689.4420

[email protected]

Alan Bush 210.767.3101

[email protected]

@alanbush

Susan Fujiki 626.381.9362

[email protected]

@seburrows

We don’t bite!