get em in get em out finding a road from turnaway data to repurposed space
TRANSCRIPT
Get ‘Em In, Get ‘Em Out
Nikki DeMovilleElectronic Resources Coordinator
California Polytechnic State UniversitySan Luis Obispo
Finding a Road from Turnaway Data to Repurposed Space
Goals Tools & Processes Results Using COUNTER JR2 Reports
Introduction
November 2013
Shepley Bulfinch architects hired 5-10 year master space plan
Background
December 2013 Use it or lose it funding
mandate Extra $125,000 for
collections
January – April 2014
Planning process mandate: Clear space in the stacks
Budget process mandate May 1 deadline for large invoices Early April: Identify, select, and finalize purchases
May 2014 – June 2014 All ERM and cataloging processes Withdraw all print
Timeline
Short timeline (6 months) Small staff (green highlighted staff completed project)
Challenges
IRRS @ Kennedy Library (ERM, Cataloging, Acquisitions, and ILL)*
Director, Information Resources & Resource Sharing
Electronic Resources Coordinator
Information Resources Coordinator
Serials Coordinator
Cataloging Specialist
Acquisitions Specialist
Resource Sharing Specialists (2)
+ Reference Specialist (0.5, on loan from Academic Services)*Kennedy Library is the sole library serving Cal Poly, a master’s university with 20,000 students
Serve multiple goals at once
Spend funds before deadline On content with proven
need That also let us remove print
Goal 1: Bang for the Buck
Dagur Brynjólfsson - Flickr: IMG_8888
Identify what users are trying to access online We found:
Our users were trying to get to older journal content
Our discovery systems clearly direct users to available print
BUT Low circulation metrics and high dust levels show that our users avoid print copies
Solution: Where turnaways are high, purchase online
backfiles
Goal 2: Better Access
Preservation:
Check all withdraw candidates against WEST
Environment: Recycle withdrawn volumes
Partnerships: Backfile purchases support
interlibrary resource sharing
Goal 3: Reduce Impact
Align indexes with online back-file holdings
Goal 4: Increase Discovery
Image by Chuck Coker, https://www.flickr.com/photos/caveman_92223/4750606873
Identify candidate titles
Justify expenditure
Assess usage
Goal 5: Evidence-informed
Looked at several platforms and publishers
Chose ScienceDirect for content And Thomson Reuters for indexes
Began gathering as much data as possible
Getting Started
Consistently high usage on our
campus Significant front-file holdings
made back-file turnaways easy to identify
No existing back-file licenses Strong correlation with print
holdings Clean, easily available usage
and holdings data
Why ScienceDirect?
http://cheezburger.com/423941/winners-of-the-pompous-albert-caption-contest
Source Data
Elsevier Title lists
Back-file prices (packages & individual titles)
Usage data (JR2 Access Denied)
Front-file holdings
Serials Solutions Back-file holdings (non-Elsevier)
Innovative Interfaces Millennium
Print holdings and circulation data
Thomson Reuters Lists of indexed titles
Western Storage Trust
WEST Collection Comparison report
Data Used
Identification Tool
Template
Paste in
Formulas handle the rest
Turnaways Back-file depth Front-file subscription Print holdings Price of package
Decision Criteria
Evaluated 24 back-file packages Selected 11 packages + 2 individual titles
Choosing Packages
Easy winner
Doesn’t make the cut (for our campus)
Serials Solutions
Knowledgebase, ERM, Summon MARC records
SFX Link Resolver
Innovative Interfaces Millennium Load MARC records
Rapid ILL Refresh electronic holdings, set flag for lending
Purchase & Activate
Print circulation
Total including in-house Currency
Dustiness Preservation
Western Regional Storage Trust (WEST)
Withdraw Factors
Pull from shelves Suppress & delete
print holdings WEST offers Recycle volumes RapidILL
Refresh print holdings
Withdraw Process
Discovery
How far back does your indexing go?
Cal Poly: 1975 online
Thomson Reuters Web of Science Compared title lists
Existing journal back-files Newly added journal back-files
Discovery – What to add?
Project data:
Title lists from Web of Science Title lists from ScienceDirect backfiles Title lists from other back-files (JSTOR, Wiley) Match on ISSN
Discovery – Closer Look
Be careful of duplication
For our grouping of titles, Science Citation Index & BIOSIS Previews overlapped heavily
Best choices for us, based on match rates: Science Citation Index – back to 1955 Social Science Citation Index – back to 1956 Zoological Record – back to 1864
Very preliminary assessment: did it work? Existing back-file use across publishers increased
in the Social Sciences Existing back-file use across publishers did not
increase in the Sciences
Discovery – What We Learned
Linear feet replaced by online backfiles
Space Recaptured
600 Multi-year, multi-phase
project Most print withdraws for
material already licensed
Space In Transition
Transition collection to e-preferred
Continue withdraws for licensed content
Strategic online replacement
Assess remaining print
Group
Study
Space Repurposed - Next
Images courtesy Robert E. Kennedy
Library
Faculty – Student Collaboration
Campus Partners
Space Repurposed - Future
Images: Shepley Bulfinch / Anna Gold
Quick summary Usefulness Our JR2 experience
COUNTER Reports
Illustration from Margarita philosophica, 1503, by Gregor Reisch (d. 1525). Typ 520.03.736, Houghton Library, Harvard University
Basic definition:
All successful full text requests, regardless of year
Useful for: Simplest measure of total usage Identify high-use journals Clues to usage patterns—browsing vs.
downloads Caveats:
Doesn’t separate front- and back-files
COUNTER JR1
Basic definition:
Full text requests from an archive Useful for:
Separate usage for back-files Quick usage assessment after back-files are
licensed Caveats:
Older report, optional with COUNTER version 4, may not be available
Basically replaced by JR5
COUNTER JR1a
Basic definition:
All successful full text requests, broken out by year of publication
Useful for: Assessment Usage patterns
New vs. old – half-life and speed of decline
Trend analysis & projection
COUNTER JR5
Doesn’t measure what you don’t have Usage for articles > 15 years old often
combined Trend analysis past 15 years becomes
problematic Can help to decide if embargoed access is
enough JR1 HTML-PDF ratio can give context to high
counts for current content Look for changes to the pattern year-over-year
JR5 Tips
JR5 Usage Trend
Basic definition:
Access Denied: content item not licensed ScienceDirect :
When a user tries to access an article or chapter to which they are not subscribed and which is not accessible through open access, the user is directed to the abstract version. (http://usagereports.elsevier.com/Report_Descriptions/COP4%20communication.pdf)
Useful for: Prediction Finding out what your users are trying to access
COUNTER JR2
Only measures turnaways in the native platform Does NOT count attempted use through link
resolver Best suited to large publishers (“destination” sites) Things to look for:
High usage (JR1 or JR5) Search stats (DB1) if available Platform design that drives additional use
JR2 Tips
Conversion to usage Mean difference across the entire package was -6.6 Median difference across the package was 0
Comparison is for purchased titles, back-files only Additional 748 turnaways for front-file content in
2014-15
How JR2 Compared to Usage
2014-15 Article Requests
2013-14 Turnaways
5,399
3,367
2013-14
(Turnaways)
2014-15 (Back-file Use only)
2013-14 Use (Front-file only)
2014-15 Use (Front-file only)
Animal Behaviour 111 127 548 795
Soil Biology and Biochemistry
21 36 271 366
Aquaculture 97 100 304 255
Behaviour Research and Therapy
90 45 277 262
Journal of Biomechanics
258 186 1,123 1,731
Turnaway/Request Examples
Capstone projects, theses, and faculty research
can have a large effect, especially at non-research-intensive campuses
Expect Fluctuation
2013-14 (Turnaways
)
2014-15 (Back-file Use only)
2013-14 Use (Front-file
only)
2014-15 Use (Front-file
only)
Journal of Human Evolution 81 9 158 46
Vaccine 4 14 432 873
JR2 is an indicator of interest that requires low effort by
the user ILL requires more user effort, so barrier is higher ILL numbers tend to be very small compared to licensed
use Owning the content in print mostly prevents ILL requests
JR2 Compared to ILL
2013-14 ILL Requests
2013-14 (Turnaways
)
2014-15 (Back-file Use
only)
Behavior Therapy 4 58 27
Journal of Dairy Science 0 373 309
Veterinary Parasitology 5 5 9
JR2 can show you content your users want …
… but only want in an online format
JR2 and Print Holdings
Journal of Dairy Science
Print Holdings in open stacks 2001-2009
Print Holdings pageable from storage 1917-2000
Online Holdings 1995-current
Total use of print volumes since 1980s
437
Last recorded use of any print volume
Pre-1996
Online use 2013-14 (front-file content)
1,854
Turnaways 2013-14 373
Back-file use 2014-15 309
Current content generates more attention If back-file content is licensed, remaining
turnaways signal interest in front files
Identifying Potential Subscriptions
Journal of Equine Veterinary Science
May 2013-Apr 2014
(JR5 Use – All) 0
May 2013-Apr 2014
(JR2 Turnaways) 112
May 2014-Mar 2015
(JR5 Use – Only back-files licensed) 66
May 2014-Mar 2015
(JR2 Turnaways – Front-files not licensed)
86
Apr 2015 (JR5 Use – Back-files licensed) 8
Apr 2015 (JR5 Use – Front-files – Subscription begins)
117
The Undocumented Title
Not on any list, not activated anywhere Used anyway!
Print: not used, layer of dust Possible of indicator of strength of ScienceDirect
platform The Access Glitch
Temporary access loss showed up in JR2 reports
Interesting Side Notes
New coverage: 4,568 years across 252 title families 3,300+ uses in the first year Favorable cost per use 600 linear feet of shelf space recaptured NO COMPLAINTS!
Final Results
