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Get notified when new software capabilities and support assets become available

Want to know when: New versions, releases and modifications to your licensed IBM software are

available for download?

New support information including: APARs, downloads and drivers [releases, refreshes, fix packs, iFixes, updates, SupportPacs, tools, and other support code], flashes, Red Alerts and Technotes [troubleshooting] is loaded into the IBM Support Portal?

New product announcements are made?

Support Lifecycle changes including End-of-Support announcements are published?

Start here:

Register for an IBM ID and password

Set your software notification preferences

Create an IBM Support profile

Use RSS feeds to get additional product and support info

Take advantage of bookmarks

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Get notified when new software capabilities and support assets become available

Register for an IBM ID and password Your IBM ID opens doors to customized content almost anywhere and everywhere you travel across ibm.com.

Create your IBM ID and customize your profile in 3 easy steps. Simply go to ‘My IBM’, available at the top of virtually every ibm.com page

1. Go to ‘My IBM 2. Select ‘Register’ 3. Create a unique ‘Profile’

A confirmation page should appear when these steps are completed.

Once you have created your IBM ID and password, take a minute or two to customize your IBM profile based on your interests. To begin:

Set your Subscriptions’ preferences

Explore available ‘Customer support’ links

Click ‘My support’ to configure your technical support experience

Remember: you can View and edit your IBM profile as often as you like to ensure that your personalized IBM experience evolves to reflect your changing interest and needs.

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Get notified when new software capabilities and support assets become available

Set your software notification preferences For Passport Advantage and Passport Advantage Express clients, the most reliable way to ensure

you receive proactive software notifications is to request eNotifications from within Passport

Advantage Online.

Passport Advantage Online is a secure site designed to provide authorized users with the data

and tools to

Download software

Purchase new licenses and renew IBM Software Subscription and Support

View and update shopping carts

Generate and review reports

Access and manage entitlement

Administer and manage account information and access privileges

To set your software eNotification preferences Sign in to Passport Advantage Online

Note: If you've never signed in to PAO, register now.

You'll be asked to complete a 'Self-nomination' form. You'll need your Site number which can be found on Proofs of Entitlement. You might also ask the Primary Contact for your site to provide you with the required Site number.

Your request for Passport Advantage Online [PAO] access will be forwarded to your Site's 'Primary Contact' for approval. You will be notified when your access request has been approved.

After signing in to Passport Advantage Online

1. Select: Software download & media access from the left navigator 2. Select your Passport Advantage program offering near the bottom of the page 3. Click the Continue button at the bottom of the Software download & media access page 4. Select the ‘Preferences’ tab to set your download and eNotifications preferences

Set your download preferences

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Next select your Preferred products and configure your eNotification preferences based on:

o Product operating system o Product language o Product brand o Product name

Note: Brand and Product group data is prepopulated based on your entitled software.

o Use the check boxes to select one or more Brands or o Use the ‘Add’ and ‘Remove’ functions to select individual products

Set your eNotification preferences

o Choose ‘Yes’ to subscribe

o Enter your email address

o Select your prevailed email language and frequency

Select the help tab at any time to access tab specific information and glossaries

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Get notified when new software capabilities and support assets become available

Create an IBM Support profile

Access to IBM Support and the rich array of support offerings including: self-help and entitled support tools like Fix Central, Service Request, and IBMLink requires your IBM ID and a support registration. (Use your company email address as your IBM ID).

If you have not yet registered with Support, complete the Support registration process to use online support resources, including Service Request (SR) and Fix Central. You will need: o Your software Support Agreement o Your IBM Customer Number o For Software, the product and version number o For Hardware, the Machine Type and Serial Number

Notes:

For help with your Support registration, please visit the Support Registration Quickstart Guide.

Your Site Technical Contact grants access to the SR tool.

Use ‘My Notifications’ to configure support alerts and subscriptions based on your interests and

investments

MyNotifications is a free and enhanced service will helps you keep your infrastructure, software and solutions from IBM secure and protected. Sign up to receive: o subscriptions for the products and categories of content that are of interest to you including: product

notifications, call home events, APARs and electronic services o Proactive product notifications for all offerings o Clear and consistent approaches for the management and reporting of security/risk incidents

Select how often you want to be notified and the type of delivery method (including daily or weekly email and RSS/ATOM feeds).

You can update and change your Subscriptions at any time.

For more information or to subscribe, please visit: http://ibm.co/MyNotifications

Additional support resources

Service Request assistance

Self-nomination for Service Request access

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Get notified when new software capabilities and support assets become available

Use RSS feeds to get product and support info RSS is a quick, easy, and lightweight format for monitoring new content added to Web sites. An RSS feed uses XML-formatted files to deliver content that you then access with an RSS Reader. Our RSS feeds provide the title of a new piece of content, such as a technote, a description of the new content, and a link to the content. Feeds are updated throughout the day.

Subscribe to IBM software support lifecycle RSS feeds

Explore IBM support RSS feeds

Bookmark these and subscribe Use Subscription Services to request eNewsletters based on your interests. You can, for

example, elect to receive IBM US Announcement letters electronically. Based on interest areas you select, your weekly e- mail will provide direct links to the most recent announcements: Features, benefits, pricing, availability, specifications, discounts, and more.

IBM Offering Information: Search for a wide range of information including announcement letters, marketing materials and white papers.

IBM Software Support Lifecycle: Use the search form, or browse by software family or product name to locate ‘general availability’ and end-of-support / end-of-life’ announcement letters.

Subscribe to lifecycle news feed, or download lifecycle data in XML format to import into your spreadsheet program or custom data processing application.

© Copyright IBM Corporation 2015 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America 01 2015 IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.