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Page 1: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Get Out From Under the Tangle

of Middleware Applications

Page 2: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Nastel Technologies – What We Do

BankingFinance

ClaimsProcessing

TransportLogistics

OrderHandling

PaymentsProcessing

B U S I N E S S A P P L I C AT I O N S

Tracking AnalyticsMonitoring

XOK !

©2017 NASTEL TECHNOLOGIES, INC.2

Page 3: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

The Nastel Difference: Making the Complex Simple

3 ©2017 NASTEL TECHNOLOGIES, INC.

Logs, Metrics &

Transactions

From Multiple

Sources

Event/Transaction Synthesis

with Alerts and Notifications

Intuitive, Actionable

Business Insights

Payload

Data

KPI's

Metrics

Properties

Chaotic Complexity

Low-value Data

Simplicity

High-value Data

Data Enrichment &

Business Milestones

2

1

3

Page 4: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Metrics and Events from Multiple Sources

4 ©2017 NASTEL TECHNOLOGIES, INC.

Application Infrastructure Metrics & Events

(Messaging Middleware, ESB, Java, …)

Transaction

Metrics & Events

Application

Metrics & Events

Page 5: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Nastel's AutoPilot®

Automatic Transaction

Tracking & Auditing

Complex Event Processing

(CEP: Situational Awareness)

Unified Application Analytics

and Log Analytics

End-User Monitoring,

Performance Analytics

Middleware Management

and Monitoring

Built on a Big-Data Platform

for Extreme Scalability

©2017 NASTEL TECHNOLOGIES, INC.5

Page 6: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

w w w . n a s t e l . c o mw w w . n a s t e l . c o m

AutoPilot® for IBM MQ

Overview:- Management

- Monitoring

- Message Tracking

- Log Analytics

Page 7: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Nastel's AutoPilot® for IBM MQ

7 ©2017 NASTEL TECHNOLOGIES, INC.

AutoPilot® for IBM MQ

XOK !

Message TrackingMonitoring

XOK !

▪ Unix

▪ Linux

▪ Windows

▪ IBM z/OS

▪ IBM iSeries

▪ IBM AIX

Management

Page 8: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

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AutoPilot® Insight

Transaction Tracking

& Advanced Analytics

Page 9: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Tracing versus Tracking

▪ Tracing

▪ Capturing the calls to

explain exactly what

the application did

▪ Tracking

▪ Where’s my order?

9 ©2017 NASTEL TECHNOLOGIES, INC.

Application

Developers

Business

Users

Middleware

Team

Application

Owners

Application

Support

Page 10: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Transaction Topology Views

10 ©2017 NASTEL TECHNOLOGIES, INC.

Datacenter View Server View

Application View

GeoMap

View

Page 11: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Track & Trace Digital Transactions

1Tracking Events

2Correlation,

Analytics

3Actionable

dashboards©2017 NASTEL TECHNOLOGIES, INC.11

Page 12: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Analytics with Integrated, Natural Query Language

▪ NoSQL Analytical Platform

▪ Streaming analytics for

time-series data

▪ Intuitive "English-like" query

language

Get number of events for last hour

group by Applname, Severity

show as [scorecard | linechart |…]

▪ Viewlets: web dashboards

▪ Samples provided for quick start

©2017 NASTEL TECHNOLOGIES, INC.12

Page 13: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Insight through Capture, Analytics & Visualization

13 ©2017 NASTEL TECHNOLOGIES, INC.

Page 14: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Example Transaction: Financial Services

14 ©2017 NASTEL TECHNOLOGIES, INC.

Page 15: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Transaction Trace Details

15 ©2017 NASTEL TECHNOLOGIES, INC.

Page 16: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Transaction Analytics, Notifications and Alerts

16 ©2017 NASTEL TECHNOLOGIES, INC.

Page 17: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Transaction Activity Trace, Event and Message Details

17 ©2017 NASTEL TECHNOLOGIES, INC.

Page 18: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Transaction Milestones: Financial Services Example

18 ©2017 NASTEL TECHNOLOGIES, INC.

Page 19: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Transaction Milestones - Details

19 ©2017 NASTEL TECHNOLOGIES, INC.

Page 20: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Example Transaction: Retail Organization

20 ©2017 NASTEL TECHNOLOGIES, INC.

Page 21: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Transaction Milestones: Retail Example

21 ©2017 NASTEL TECHNOLOGIES, INC.

Page 22: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Automatic Detection of Anomalies

22 ©2017 NASTEL TECHNOLOGIES, INC.

Out of band (anomaly)

Page 23: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Missed SLA Transactions

23 ©2017 NASTEL TECHNOLOGIES, INC.

Missed SLA Events

Page 24: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Total Transactions and Transaction Volumes

24 ©2017 NASTEL TECHNOLOGIES, INC.

Page 25: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Summary: Optimizing Digital Transaction Performance

©2017 NASTEL TECHNOLOGIES, INC.25

Page 26: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

AutoPilot® Insight: Data Collectors

Log4j/SLF4J/Logback

Syslog

Folder & File Tracking

Log Streams

Files, HDFS, Kafka,

JMS, MQ, MQTT,

Logstash, Apache

Flume …)

Java JMX

JEE Servlet Filter

Java Garbage Collection

Java Transaction Profiling

End User Monitoring via Browser

Middleware (MQ, Tibco, IIB, DataPower …)

Databases

Operating Systems

ApplicationPerformance

Log Analytics

https://www.nastel.com/tech/#collectors26 ©2017 NASTEL TECHNOLOGIES, INC.

Page 27: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

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Case References &

Testimonials

28

©2017 Nastel Technologies, Inc.

Page 28: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Frequently Encountered Business Challenges

29 ©2017 NASTEL TECHNOLOGIES, INC.

Healthcare – Tracking electronic health records & claims processing in

healthcare insurance with strict adherence to HIPAA rules

Retail – Real-time capture of user experience data from POS

Telco – Reduction of support costs for on-line order management

Financial Services – Reducing risk by tracking SLA breaches in trade

compliance

Page 29: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

Case Study: Large Bank

30 ©2017 NASTEL TECHNOLOGIES, INC.

Application: AutoPilot Tracking Transactions Across Distributed and Mainframes

Problem: Compliance violations and resultant penalties

RESULTS:On-time reconciliation with

the Fed improves the bottom-line by eliminating

penalties.

> Major compliance violations

> Financial and reputational

impact visible to senior

management

Nastel provides tracking,

monitoring & analysis for:• Mainframe and Java

• MQ family

• Messages across multiple

lines of business

Replaced IBM Omegamon

Nastel providing end-to-end transaction monitoring

and the visibility necessary to prioritize messages

• Poor problem visibility

• Unable to prioritize during periods

of high demand

• Unable to track long-running

transactions or business milestones

Page 30: Get Out From Under the Tangle of Middleware Applications · 2017. 9. 29. · Team Application Owners Application Support. Transaction Topology Views 10 ©2017 NASTEL TECHNOLOGIES,

For more information …

▪ See Nastel Whitepaper:

▪ "Getting IT Operational Intelligence

from Logs, Metrics & Transactions"

31 ©2017 NASTEL TECHNOLOGIES, INC.

http://www.nastel.com/whitepapers

/prevent-app-problems