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Developed with Xactware Data and Technology April 2017 Getting Started Guide

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Page 1: Getting Started Guide - 360Value · Search for a Valuation Getting Started Guide 10 Review Training ... Search for a Valuation Getting Started Guide 12 Re-Assign Valuations

Developed with

Xactware Data

and Technology

April 2017

Getting Started Guide

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Getting Started Guide

1

Contents

Introduction .................................................................................................................................... 4 An Introduction to Xactware ........................................................................................................ 4 Mission Statement ...................................................................................................................... 4

Using 360Value ............................................................................................................................... 5 Logging In ................................................................................................................................... 5 User Info/Set Preferences........................................................................................................... 6 Real Time Training/Helps ........................................................................................................... 8

Topic Tab ................................................................................................................................. 9 Index ......................................................................................................................................... 9 Search Real Time Training....................................................................................................... 9 Review Training ...................................................................................................................... 10 Online Tutorial ........................................................................................................................ 10 Training Videos ...................................................................................................................... 10

Search for a Valuation ................................................................................................................. 10 Re-Assign Valuations ................................................................................................................ 12 Compare/Merge Valuations ...................................................................................................... 12 Group Report ............................................................................................................................ 12 Printable Worksheets ................................................................................................................ 13

Residential Valuations ................................................................................................................. 13 Address Information .................................................................................................................. 13 Address Verification .................................................................................................................. 14

Home Information ........................................................................................................................ 14 Regional Prefill .......................................................................................................................... 15 PushPin Supplied Information .................................................................................................. 15

1 to 4 Family Valuations .............................................................................................................. 15 Primary Information ................................................................................................................... 15 360Virtual Inspection™ ............................................................................................................. 16 Dimensioning Wizard ................................................................................................................ 17 Year Built................................................................................................................................... 18 Total Finished Square Feet....................................................................................................... 18 Home Configuration Wizard ...................................................................................................... 18 Quality Grade ............................................................................................................................ 19 Use ............................................................................................................................................ 19 Style .......................................................................................................................................... 20 Number of Stories ..................................................................................................................... 20 Foundation Shape and Type..................................................................................................... 21 Exterior Wall Construction and Exterior Wall Finish ................................................................. 21 Floor Coverings ......................................................................................................................... 22 Roof Shape and Cover ............................................................................................................. 22 Kitchens and Bathrooms ........................................................................................................... 23 Garage/Carport ......................................................................................................................... 23

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Getting Started Guide

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Site Access ............................................................................................................................... 24 Exterior ...................................................................................................................................... 24 Interior ....................................................................................................................................... 25 Room Information ..................................................................................................................... 26 Attached Structures .................................................................................................................. 26 Detached Structures ................................................................................................................. 27 Additional CAT Risk Features ................................................................................................... 27 Underwriting Information ........................................................................................................... 28 Risk Information ........................................................................................................................ 28 Additional Information ............................................................................................................... 28 Calculate ................................................................................................................................... 28

Condo – Interior Unit Valuations ................................................................................................ 31 Primary Information ................................................................................................................... 31 Exterior ...................................................................................................................................... 31 Interior ....................................................................................................................................... 32 Remaining Sections .................................................................................................................. 32 Calculate Condo – Interior Unit ................................................................................................. 32

Home Quality Definitions Table .................................................................................................. 32

Condo – Upgrades Only Valuation ............................................................................................. 36 Primary Information ................................................................................................................... 36 Interior Finish Upgrades ............................................................................................................ 36 Kitchen Upgrades ..................................................................................................................... 37 Bathroom Upgrades .................................................................................................................. 37 Additional Interior Upgrades ..................................................................................................... 38 Home Systems Upgrades ......................................................................................................... 38 Exterior Feature Upgrades........................................................................................................ 39 Additional Features ................................................................................................................... 39 Calculate – Condo Upgrades Only ........................................................................................... 40

Manufactured/Mobile Valuation .................................................................................................. 40 Primary Information ................................................................................................................... 40

Manufacturer and Trade Name (Model) ................................................................................. 40 Total Width ............................................................................................................................. 41 Use Supplemental Value Section (SVS) ................................................................................ 41 Floor Plan ............................................................................................................................... 41 Width and Length ................................................................................................................... 41 Condition ................................................................................................................................ 42 Foundation Type .................................................................................................................... 42

Detailed Information .................................................................................................................. 43 Interior Features ..................................................................................................................... 43 Cabinets, Countertops and Doors .......................................................................................... 43 Exterior Features .................................................................................................................... 43 Additional Features ................................................................................................................ 44 Systems .................................................................................................................................. 45 Insulation ................................................................................................................................ 45 Additional Structures .............................................................................................................. 46

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Getting Started Guide

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Calculate Manufactured Home Valuation ............................................................................... 46

Commercial Valuations ............................................................................................................... 47 Commercial Address Page ....................................................................................................... 47 Commercial Use Page .............................................................................................................. 48 Building Use Type Wizard......................................................................................................... 49 Commercial Structure Page ...................................................................................................... 50 Commercial Structural Options Page ....................................................................................... 51 Commercial Features Page ...................................................................................................... 51 Calculate Commercial Valuation ............................................................................................... 52

Agricultural Valuations ................................................................................................................ 53 Agricultural Address Page ........................................................................................................ 53 Agricultural Use Page ............................................................................................................... 53 Agricultural Structure Page ....................................................................................................... 54 Agricultural Structural Options Page ......................................................................................... 55 Agricultural Features Page ....................................................................................................... 55 Calculate Agricultural Valuation ................................................................................................ 56

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Introduction Getting Started Guide

4

Introduction

360Value is the next-generation property-valuation solution for insurers that provides true component-

based replacement-cost estimates and a number of associated underwriting solutions for residential,

commercial, and agricultural properties.

An Introduction to Xactware

Xactware is the leading provider of software tools, data, and services to the insurance repair industry

including adjusting, construction, and loss mitigation services.

Xactware specializes in serving the needs of a broad customer base— from the largest insurance carriers

and cleaning contractors to small insurance and construction companies as well as independent

adjusters. Our products and services include property-loss estimation, insurance-to-value calculations,

accounting, contract management, replacement cost, and multimedia training systems as well as regional

pricing databases and nationwide training seminars.

Xactware was the first to integrate field-estimating software with a sophisticated extranet service called

XactNet. The combination of XactNet and Xactimate means 100% of estimates are analyzed for common

scoping errors. XactAnalysis, XactNet's online management reporting tool, provides reports that are tailor-

made for executive analysis using full-spectrum graphical reports that instantly display trends and issues.

XactAnalysis can generate a report that shows purchasing and pricing for the entire company, or you can

drill-down to create reports at a regional, office, estimate, and even line-item level. Because the XactNet

and XactAnalysis infrastructure is state-of-the-art and 100% redundant, its up-time since January 1996

exceeds 99%. That's proven dependability!

Xactware sits at the foothills of the Rocky Mountains on a bench overlooking a northern portion of Utah

Valley and Utah Lake on a 13 acre campus in Lehi, Utah. This spectacular backdrop helps to enhance a

unique creative environment. Xactware has over 550 dedicated employees.

Mission Statement

"To foster lifetime partnerships with employees, business partners and customers by balancing creativity

with structure, responsibility with ability, and expectation with information."

Xactware's success is built on its strong commitment to its mission statement. We have the experience,

expertise and enthusiasm necessary to provide our customers with the highest quality products and

services available in the marketplace. For additional information on Xactware and its products, we invite

you to visit our family of websites at Xactware.com and Verisk.com.

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Using 360Value Getting Started Guide

5

Using 360Value

360Value is the industry's fastest growing web-based valuation program for residential, commercial, and

agricultural structures. 360Value allows the user to complete a valuation in less than five minutes. It uses

the same trusted pricing structure as Xactware’s own Xactimate, the #1 estimating tool in the industry.

This pricing structure is based on ZIP/Postal Codes and local-based socio-economic factors, and uses

the same regional pricing used to settle claims for over 15 years.

Logging In

To log in to 360Value,

1. Type www.360-value.com into the Address field of your web browser and press Enter.

The 360Value login page appears.

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Getting Started Guide

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2. Enter your UserID and Password in the appropriate fields. If you need a User ID and Password,

please contact your supervisor, internal help desk, or 360Value sales representative.

3. Click .

User Info/Set Preferences

You can view your account information and personal settings to check for accuracy.

To view your account information,

1. Click Set Preferences on the main page or User Info on the Navigation bar. The User Info page

appears.

2. Review the User Information section to confirm your first name and last name are spelled

correctly.

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Getting Started Guide

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If you want to change your password,

a. Click Change Password.

b. Enter your current password.

c. Enter your new password

twice.

d. Click Submit.

3. Review the Address Information section to

confirm your address is correct.

4. In the Optional Settings section, check the

Show help tips when I log in checkbox to

view tips for using 360Value each time you

log in.

5. Check the Do not display the Multi-Family Home alert checkbox to turn off the multiplex alert

pop-up window.

This window reminds users that valuation questions pertain to an entire structure and not just one

unit of a multi-family dwelling.

6. Check the Display Help Topics checkbox to display help topics in Real Time Training within the

primary window instead of a separate pop-up window.

7. Click . The “User Information Updated Successfully” message appears.

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Getting Started Guide

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Real Time Training/Helps

You can view Real Time Training help topics for 360Value in a number of different ways.

Click the Help menu and select Real Time Training.

Click a question hyperlink to view context-sensitive helps.

Press the F1 key.

Real Time Training appears.

If the 360Value Help Center pop-up

window appears, see User Info/Set

Preferences on page 6 for

instructions on displaying Real Time

Training within the primary window.

Real Time Training only displays in a

pop-up window if the screen/window

display is not large enough to support

it.

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Getting Started Guide

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Topic Tab

As you navigate 360Value, the Topic tab displays the

help topic that corresponds with the current page.

This tab also displays any topic selected in the Index

or Search tabs.

Index

To access an alphabetical listing of help topic key

words, click the Index tab. Any selected topic displays

in the Topic tab. Click the applicable shortcut link at

the top to jump to an alphabetical section.

Search Real Time Training

Type one or more words (separated by spaces) and click Search. Select the topic you want to view from

the list of search results. You can also click Show Tree to view topics in the Table of Contents. Any

selected topic displays in the Topic tab.

Click the [+] button to

expand the view; click [-]

button to collapse the view.

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Search for a Valuation Getting Started Guide

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Review Training

Additional training materials are available by hovering over the Review Training icon on the main page, or

from the Help drop-down menu.

Online Tutorial

The Online Tutorial is a fast way to learn the basics. The Online Tutorial opens in a popup window and

uses visual aids with audio to demonstrate the basic workflow and the fundamentals of 360Value.

Training Videos

Training videos walk through specific aspects of 360Value using visual aids and audio. Training Videos

provide more detailed information and instruction regarding commonly asked questions.

Search for a Valuation

The Search Valuations page filters which valuations you see on the Search Results page. You can search by Name, Valuation ID, or Policy #. For more search options, click Advanced Search.

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Search for a Valuation Getting Started Guide

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1. Enter the search criteria for the valuation(s) you want to view or edit. 2. Check the box of each optional field you want to display on the Search Results page.

3. Click .

The valuations for your specific criteria display on the Search Results page. Click a valuation to display

the Results page or to continue with an incomplete valuation.

If the Search Results page contains the Modify Search and Show All buttons, not all valuations are

currently displayed.

Click the Modify Search button to change the search criteria.

Click the Show All button to clear the search criteria and see a comprehensive list of valuations.

To view valuations

within a specific time

period, select the date

range (12, 24 or 36

months) and click

Search.

Print multiple valuations

in one report from this

page.

Re-assign multiple

valuations at once from

this page.

Click on any column

heading to sort valuations

by that column. Click on

the same column heading

again to reverse the sort

order.

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Search for a Valuation Getting Started Guide

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Re-Assign Valuations

You may only re-assign valuations if you have administrative rights to do so. To re-assign multiple

valuations, from the Search Results page, follow these steps:

1. Check the box to the right of each valuation you want to re-assign.

2. Click the Find User link at the bottom of the page and search for the user you want to assign as the

owner of the valuations.

3. Click .

Compare/Merge Valuations

You may select two valuations to compare or merge if you have the administrative rights to do so. To

compare or merge valuations, from the Search Results page, follow these steps:

1. Check the boxes to the right of the two valuations you want to compare or merge.

2. Click . The Compare/Merge page appears.

3. If applicable, click the Valuation ID drop-down list to select the versions you want to compare/merge. If

a valuation has only one version, the drop-down list will not display.

4. Click . The differences table displays. Changes to Differences in regional prefill are

displayed in regular font and explicit answers are displayed in bold font for quick reference.

5. To view only explicit differences, click the Show Explicit Differences link at the top of the Description

column. To show all differences, click Show All Differences.

6. Selected items always merge into the Primary Valuation on the left. To change which valuation is the

Primary Valuation, click the Make Primary link above the valuation in the right column. The valuation

will move from the right column to the left column.

7. Select the items in the right column you want to merge into the Primary Valuation in the left column, or

click the Select All link.

8. Then click the corresponding button at the bottom of the page to merge changes into the

or into a .

9. Click to return to the Compare/Merge page.

Group Report

You may print a group of valuation reports with a cover page and total of the selected valuations if you

have the administrative rights to do so. To print a group of reports, from the Search Results page, follow

these steps:

1. Check the box to the right of each valuation

you want to print.

2. Click .

3. Enter the title you would like to give the

report, and select the column headings you

want to appear on the report cover page.

4. Click .

5. The report can be opened or saved in PDF

format on your computer.

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Residential Valuations Getting Started Guide

13

Printable Worksheets

Printable Worksheets and Tick Sheets allow you to collect the details of a valuation when 360Value is not

available on-site. These valuations reflect the fill-in-the-blank format and the question-and-answer formats

of the Valuation. You can print out these forms and carry them with you to record valuation data at any

time.

To access Residential Printable Worksheets,

1. Click the Printable Worksheets link on 360Value's Main page. The Printable Worksheets window

opens.

2. Click the link of the worksheet you want to print. The Residential forms are PDF format while the

Commercial and Agricultural tick sheets are HTML format.

A new window opens and displays the form you selected.

If you do not have a PDF reader installed, you can click on the Printable

Worksheets window to download one.

3. Click the Print icon to print the form.

Residential Valuations

Residential questions display in a specific order which enables 360Value to fill in many of the answers for

you. For example, once you complete the Primary Information section, 360Value loads prefill answers in

the Exterior, Interior, and Room Information sections. You can then review the answers and make any

necessary changes instead of entering the data manually.

To start a new residential valuation, click New Valuation in the Navigation bar and select Residential.

Address Information

The Address Information page appears and displays the Type of Home options as well as the Address

fields for the valuation. You can select from 1 to 4 Family, Condo - Interior Unit, Condo - Upgrades Only,

or Manufactured/Mobile home types. The Type of Home selected determines which questions display on

the Home Information page.

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Home Information Getting Started Guide

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Enter the name and address information of the property. The ZIP/Postal code determines the correct

pricing jurisdiction for the valuation. Fields marked with an * are required. To account for variations across

ZIP/Postal Codes, 360Value replacement cost estimates are localized to a five digit ZIP Code level for the

US and three digit Postal Code level for Canada.

Address Verification

When a United States or Canadian address is entered, the application checks for a matching or similar

address in the database. If a match is found, you can select the address you prefer by clicking the

appropriate button.

Address Verification is a company profile setting. If it does not display in 360Value, you can request it

by contacting your purchasing department or 360Value representative.

Home Information

The Home Information page is separated into sections to help you quickly define the home's

characteristics. The Primary Information section includes questions that make the largest impact on the

home's replacement cost value. You can click the plus button to expand a section or click the minus

button to collapse a section. You can also click the links to 'Expand All' or 'Collapse All' sections at the

bottom of the page.

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1 to 4 Family Valuations Getting Started Guide

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Regional Prefill

Regional prefill answers are provided for several valuation questions. Some answers are provided at the

beginning of a valuation while others are provided after some key questions are answered. An alert

message appears when prefill values are being retrieved.

It is important that you review all prefill answers carefully for a highly reliable valuation. Click the icon to

confirm any prefill values that correctly describe things you know about the home; and make sure to

change any incorrect values.

360Value will not change values you manually override. When an answer is explicitly set, the background

color of the field is changed to distinguish it from prefill answers. Explicit answers are also distinguished

on valuation reports and the Results page with a bold font.

PushPin Supplied Information

Available property information from the PushPin database displays on the Home Information page when

licensed and data is available. The PushPin database contains specific and detailed information on key

building features for more than 70 million residential properties in the United States. The database

represents more than 75 percent of homes with four or fewer units. ISO compiles this data from

aggregated public assessor data. Coverage is dependent on the availability of data from individual

jurisdictions or towns.

The PushPin database is updated bi-annually. To check when PushPin data was last requested for the

valuation, click the Display Property Prefill fields link on the Home Information screen, or from the Need

help with this value? link on the Results page. If the PushPin database has been updated since the last

valuation calculation date, a ‘Refresh’ button appears. Click ‘Refresh’ to update the valuation PushPin

data.

When updating PushPin data, 360Value does not change explicit values manually entered or confirmed.

Instead, updated PushPin information is displayed in the Original Prefill column for your reference.

Review all PushPin answers carefully for a highly reliable valuation. Click the to confirm the PushPin

supplied answers you know are correct.

PushPin supplied information must be licensed to display. If it does not display in 360Value, you can

request it by contacting your purchasing department or 360Value representative.

1 to 4 Family Valuations

To create a 1 to 4 Family valuation, click New Valuation and select Residential.

Primary Information

The Primary Information section includes questions that make the largest impact on the home's

replacement cost value. Most of the general information on the property itself is entered in this section.

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1 to 4 Family Valuations Getting Started Guide

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Enter the year the home was built, any additions, total finished square feet, use, style, number of stories,

as well as some of the home's key characteristics.

360Virtual Inspection™

When a valid address is entered, aerial images provided by Google Maps™ are available to estimate key

building features and square footage amounts. Click the plus (+) button to view these property images.

Click the Additions hyperlink if you want to add additions to the home.

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1 to 4 Family Valuations Getting Started Guide

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Dimensioning Wizard

Found within 360Virtual Inspection™, Dimensioning Wizard allows users to estimate the home’s size.

Select the feature to trace from the feature drop down list located at the top of the map, then click on a

corner of the structure to start tracing. Continue by clicking on every corner of the home. To complete the

trace, click the original starting point. A shaded area displays on the map and the feature has been added

to the Square Footages tab. Dimensioning Wizard uses three tracing options:

1. Footprint w/ Garage

This option estimates the square footage of the home using the user’s tracing of the perimeter of the

home.

2. Advanced

This option allows users to

identify specific areas of the

home, including separate

stories, garages, attached, and

detached structures.

3. Footprint Finder

This option estimates the square

footage of the home using

graphical analytics to detect

structure edges and corners. To

map a structure, users can just

click on the roof. Once the

structure is mapped users can

make alterations by dragging the

shape as needed.

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1 to 4 Family Valuations Getting Started Guide

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Year Built

If the Year Built entered is before 1986 the ‘Use Functional Replacement Cost’ question appears. Check

the box if you want to calculate functional replacement cost. 360Value's default calculation function is

actual replacement cost. Click the Use Functional

Replacement Cost question link for more information.

If the Year Built entered is before 1941 the ‘Apply cost for

Original Period/Restored Finishes’ appears. When the Original

Period/Restored Finishes checkbox is checked, 360Value adds

appropriate costs for the re-creation of door, window, interior

and exterior molding profiles, and the extensive additional labor

required to restore the home to its original aesthetic

appearance as closely as possible.

To specify the items appropriate for the home, click the More Details link to check and uncheck specific

items.

Total Finished Square Feet

Enter the number of finished square feet in the entire structure. This includes finished attic and addition

areas. To include finished basement areas in the square footage entered, check the 'Above sq. ft.

includes finished basement area' checkbox. Exclude all garage areas and any attached or detached

structures, such as decks, balconies, patios, porches, etc.

Home Configuration Wizard

For 1 to 4 Family valuations, the Home Configuration Wizard allows users to view a graphical diagram of

the home’s configuration, including the approximate square footage for below grade, above grade,

finished, and unfinished square footage.

Click the Home Configuration Wizard link and

answer the corresponding questions. The

Home Configuration Wizard images update as

questions are answered.

Note: The images displayed are samples only and may not represent the home's actual configuration.

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1 to 4 Family Valuations Getting Started Guide

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Quality Grade

Select the quality grade of the home to determine prefill

for the valuation as they pertain to features, finishes, and

types of rooms.

If you are unfamiliar with the quality grade definitions,

click the Quality Grade help link and answer the

corresponding questions. The Quality Selector is grouped

into four categories of home characteristics: General

Shape & Style, Exterior Finishes & Features, Interior

Finishes & Features, and Cabinets & Countertops. Move

the sliders to view descriptions and images of each

Quality Grade by category. If no information is available

about a specific category, move the slider to Unknown.

If the home's features do not exactly match the displayed descriptions, you can move the slider between

two different quality grades. For example, to indicate that the Cabinet & Counter-top features have a

greater quality than Standard, but are not quite Above Average, move the slider to the far right side of the

Standard column.

NOTE: The images displayed are limited examples and are not representative of every possible option.

For more detailed information, refer to the text descriptions displayed on the right side in the gray area.

Once you have adjusted each of the sliders, click the ‘Set Overall Quality To’ button to select the overall

Quality Grade and return to the Home Information page.

NOTE: Since the quality grade of some rooms may differ

from the overall home quality, you can specify a

separate Room Quality Adjustment for each room by

clicking More Detail next to the room question. Select

from None, Upgraded, or Downgraded options.

You can also adjust the Quality Grade for all rooms

located in the Basement. Select from None, Upgraded, Downgraded, or Minimal Finish options.

Use

Click the drop-down list button to select how this home is used. This question sets prefill values for the

home. For example, a multi-family structure has more rooms, such as kitchens and bathrooms, than a

single-family structure.

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If the home is part of a multi-family structure, but you are only valuating one part of the structure,

choose the Single Family Attached use type.

Style

Select the home's style from the drop-down list. 360Value has approximately 30 home styles to choose

from, including Pueblo, Cape Cod, Queen Anne, Contemporary, Ranch and Craftsman to name a few.

Click the 'Style' question link for a complete list with descriptions and images. If you are unsure of the

home’s style, it’s appropriate to select ‘Unknown.’ Click the help link at the bottom of the window for more

detailed information and examples of each home style.

Number of Stories

Select the home's Number of Stories

from the drop-down list. If the home is

unique and does not match one of the

available options, select the answer

that best describes the largest part of

the home.

Click the ‘Number of Stories’ question

link for a complete list with descriptions

and images.

Click the help link at the bottom of the

window for more information and home

examples.

A two story home of the same size and characteristics will be a lower cost to rebuild than a one story

home, because of the smaller foot print and roof line.

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Foundation Shape and Type

Select the number of corners or Foundation

Shape from the drop-down list. Click the

‘Foundation Shape’ question link to select an

image.

Additional help determining the foundation shape

can be found by clicking the help link at the bottom

of the window.

Next, Select the home’s Foundation Type from the

drop-down list or click the 'Foundation Type'

question link to select an image.

Click the help link at the bottom of the window for

more information and examples.

If you have two different foundation types, click the Add Row link to the right of the percentage field. All

foundation percentages must total 100%. Enter the correct percentages of each type in the percentage

fields provided.

Additional questions display if Basement is selected. Enter the percentage of the lowest level

(basement/below grade) that is finished living space. Select a Basement Quality Adjustment if applicable;

and if there is a walk-out basement, click the appropriate checkbox.

Exterior Wall Construction and Exterior Wall Finish

Select the home's exterior wall construction from the ‘Exterior Wall Construction’ drop-down list. If the

home has multiple exterior wall construction materials, click the Add Row link to specify the additional

materials from the drop-down lists and enter the percentages in the corresponding fields. All exterior wall

construction percentages must total 100%.

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1 to 4 Family Valuations Getting Started Guide

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Next, select the home's exterior

wall finish from the ‘Exterior Wall

Finish’ drop-down list. If the home

has multiple exterior wall finish

materials, click the Add Row link

to specify the additional materials

from the drop-down lists and enter

the corresponding percentages.

All exterior wall finish percentages

must total 100%.

You can also click the ‘Exterior

Wall Finish’ question link to view

images of the different exterior

wall finish options. Check the box

to select the appropriate finish(es)

and then enter the corresponding

percentage(s).

Floor Coverings

Select the home's floor covering from the ‘Floor Coverings’ drop-down list. Click the Add Row link if you

need more fields. If there are multiple flooring coverings in the home, select additional materials from the

drop-down lists and specify the percentage in the corresponding percentage fields. All floor covering

percentages must total 100%.

Roof Shape and Cover

Select the home's Roof Shape from the drop-

down list or click the ‘Roof Shape’ question link

to select an image.

If the home has two roof types, select the

shape that is most prevalent. If the home has

three or more roof types, or the roof has

several hips and valleys, select

Complex/Custom.

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Next, select Roof Cover material from the drop-down

list(s). Enter the correct percentages of each type in the

percentage fields provided. All roof cover percentages

must total 100%. If you need more than one roof cover,

click the Add Row link to the right of the percentage

field.

You can also click the ‘Roof Cover’ question link to view

images of the different roof cover options. Check the box

to select the appropriate roof cover(s) and then enter the

corresponding percentage(s).

Kitchens and Bathrooms

Once prefill has loaded for the valuation, 360Value supplies prefilled values for number and size of the

kitchen(s) and bathroom(s) in the home. These values are based on answers to previous questions (such

as Total Finished Square Feet and Year Built).

Room features and finishes are also prefilled

for these rooms, based on answers already

provided.

Click the More Detail link if you have additional

information to enter for each kitchen or

bathroom. A pop-up window appears and

displays questions for the name, size,

appliances, counters, cabinet and room

features of each room. Room features include

ceiling features, cornice or crown molding, and

chair rail. Click the Submit button when

finished. The more detailed information you

provide, the more appropriate the replacement

cost calculation will be.

When the ‘Lock the answers in this room’ checkbox is checked, the regional prefill answers are marked

explicit and will not be updated if new prefill values are loaded while completing the valuation form.

Garage/Carport

Select the Garage/Carport number of cars, and

then select a style. Click the Living Area above

Garage drop-down list button to select the amount

of living space above the garage. Click the Add

New link to enter additional attached garages or

carports.

This is the window you see when you click the Bathrooms' More Detail hyperlink. The Kitchens and other room windows are similar.

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Site Access

Most labor and material costs related to site access are already included in the zip code pricing area. If

site access for this specific property is uncommon or different in comparison to the pricing area or

surrounding communities, select the appropriate option from the drop-down list. For example, a property

in the Seattle area that is located on an island is different from most properties in the same area. See the

glossary terms below for details on the components added for each option.

Additionally, if it is a sloped lot with a Moderate (16-30 degrees) or Steep (greater than 30 degrees) slope,

select the appropriate option from the "Property Slope" drop-down list in the "Exterior" section.

This question may not display for all Zip/Postal code areas.

Exterior

Expand the Exterior section to enter information for the

exterior of the home. This includes questions for

foundation material, dormers, exterior doors, windows,

trim and details.

Next select the foundation material(s) from the drop-

down list(s). Enter the correct percentages of each

type in the percentage fields provided. All foundation

material percentages must total 100%. If you need

more than one foundation material selection, click the Add Row link to the right of the percentage field.

Next, enter the property slope, and number of dormers in the roof. Select any exterior door, window,

specialty window, or trim and details features from the appropriate drop-down lists. Click the Add Row link

if you need more fields. Enter the number of each in the corresponding amount field.

Click the More Detail link if you have additional information to enter for each window. A pop-up window

appears and displays questions for the material, style, size, and features of each window. Click the

Submit button when finished.

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Interior

Expand the Interior section to enter information for the interior features of the home. This includes

questions for wall/ceiling finishes, systems, electrical features, fireplaces, lighting, staircases, millwork,

and more. Click the Add Row link if you need more fields. Enter the percentage or number of each in the

corresponding fields.

Click the More Detail link if you have additional information to enter for each fireplace. A pop-up window

appears and displays questions for the Face Material, Mantel, Hearth Material and any Gas Log Sets.

Click the Submit button when finished. The more detailed information you provide, the more appropriate

the replacement cost calculation will be.

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Room Information

All other rooms in the estimate are entered in this section.

Select the room size from the drop-down list. Enter the

number of each size in the corresponding amount field.

Click the Multiple Room Features link to adjust the

features found in multiple rooms in the estimate.

A pop-up window appears and displays room feature

questions, such as ceiling features, cornice or crown

moldings, and chair rails. Click the Submit button when

finished. 360Value distributes the selected features into

the appropriate rooms.

If necessary, you may manually change the distribution of

these features by clicking the More Detail link (see below)

of the corresponding room(s).

Click the More Detail link to adjust the room quality or if you have additional information or want to modify

the information entered for each room. A pop-up window appears and displays questions for the size and

features of each room, such as ceiling features, cornice or crown molding, and chair rail. Click the Submit

button when finished.

If the structure has a finished basement or shallow basement foundation type, or if it is a bi-level home

with a finished basement, you can specify which rooms are in the basement by clicking the "This room is

in the basement" checkbox. This causes the room to receive prefill values associated with the basement,

which may differ from those associated with above-grade levels.

Attached Structures

Next, enter information in the Attached Structures section for decks, balconies, porches, patios, and other

attached structures. Select the material or structure type from the appropriate drop-down list. Additional

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questions appear when an answer is selected. Enter the square footage in the Sq. Ft. field, enter the

covered and enclosed percentage, select the shape, and then enter the height, levels, and benches

length in the corresponding fields. Check the Heated box if the greenhouse or sunroom entered is heated.

Click the Add New link if you need more fields.

Detached Structures

Expand the Detached Structures section

to enter information on structures

detached from the home, such as fencing,

driveways and sidewalks, gazebos,

tennis/basketball courts, detached

garages, and more. You can also enter

User Defined Features for Detached

Structures in the same section. Select the

detached structure type from the drop-

down list. Additional questions appear

when an answer is selected. Click the Add New link if you need more fields. The Detached Structures

replacement cost estimate is calculated separately from the dwelling replacement cost estimate.

Additional CAT Risk Features

The fields in the Additional CAT Risk Features section

are specific to catastrophe loss analysis and display

when CAT Risk service is licensed. Once the

replacement cost has been calculated, click the CAT

Risk option in the sidebar on the Results page to

display the perils and annual average loss.

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Underwriting Information

Answer the questions in the Underwriting Information section to store additional policy or agent

information. This is for your information only and not required to complete a valuation. Fields include

policy, agent, approval, and reference number information to name a few.

Risk Information

The Risk Information section is shown only when any of

the contained fields are shown. Answer the questions in

the Risk Information section to store additional property

risk information. This is for your information only and not

required to complete a valuation. The answers do not

impact the estimated replacement cost.

Additional Information

The Additional Information fields are provided for your own internal use and are completely optional. They

do not affect the replacement cost value of the valuation. Fields include address, phone, dates and notes

information.

Calculate

When you are finished entering all valuation information, click Calculate.

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Click the error's hyperlink to return to the question where the missing information is located.

If information is missing from a required question, clicking Calculate displays an error page with a

description and link for each question that requires more information.

The questions listed on the error page display in red. Enter the correct information for all errors, then click

Calculate at the bottom of the page.

If all required questions are complete, the Results page appears.

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From the Results page, you can do the following:

Click Valuation Reports to display a menu of report options. You can view, print, e-mail, or download a

PDF (Portable Document Format) valuation report file.

California Department of Insurance Regulations: The State of California recently passed regulatory

action that sets standards and training requirements for estimating replacement values on Homeowners'

Insurance. This regulation went into effect on June 27, 2011 and affects all Replacement Cost

Estimating tools, including 360Value. Please see California Department of Insurance: Standards and

Training for Estimating Replacement Value on Homeowners’ Insurance.

Click Attachments to open the Attachments pop-up window which allows you to view and manage

digital files associated with the current valuation.

Click Notes to open the Notes pop-up window which allows you to add, view, and edit notes for the

current valuation. If notes have already been added to the valuation, a list of notes displays in the order

they were added.

Click Risk Reports to display available risk reports. This option displays if the service has been licensed

and is available. The available reports include A-Plus, BCEGS, CA Brushfire, CA DOI Earthquake Zone,

Catastrophe Hazard, Crime, Fireline, FloodAssist, Foreclosure Alert, Geomni Property, Hail Damage,

Premium Tax, PPC, Sinkhole and Wind. Click the desired report in the Risk Reports menu. The report

pop-up window appears, displays the report details, and a link to print the report.

Click History to view and select other valuation versions (unavailable when multiple valuation versions

do not exist).

Click Edit Policy to change the policy number associated with the valuation.

Click Calculate ACV to calculate actual cash value (ACV). The Calculate ACV pop-up window allows

you to calculate an actual cash value for a valuation by depreciating the replacement cost value.

Depreciation is based on the answers entered in this window. The Actual Cash Value displays on the

Results page and on reports.

Click CAT Risk Assessment to display the perils and annual average loss. This option displays when

the CAT Risk service is licensed. Check boxes for the appropriate perils or select Gross to enter the

dwelling limit and deductible information. Click Submit to display the Catastrophe Risk Analysis on the

Results page.

Click Compare/Merge to compare this valuation to another or to different versions of the valuation. This

option displays if the service has been licensed.

Click Collaborate to send an email to the property owner with a link to their valuation. They can then

review, accept, or reject the valuation.

Click Edit to make changes to this valuation (unavailable when viewing previous valuation versions or

read-only valuations).

Click Finish to return to the Main Page.

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Condo – Interior Unit Valuations

The Condo - Interior Unit option creates a new valuation for condos with "Bare Walls" policy coverage.

This policy type covers all real property from the exterior framing inward. Since this coverage may vary,

360Value includes many specific questions to accommodate a variety of coverage types.

The Condo - Interior Unit valuation is similar to the 1 to 4 Family valuation. This chapter of the Getting

Started Guide explains the sections of the Condo - Interior Unit valuation that differ from the 1 to 4 Family

valuation. For more information on the other sections, see Residential Valuations on page 13.

To create a Condo Interior Unit valuation, click New Valuation, select Residential and then click the

Condo - Interior Unit radio button.

Primary Information

The Primary Information section includes some of the same fields as the 1 to 4 Family valuation, but does

not require style, use, foundation, or roof questions since they do not apply to condo units. The Quality

Grade question is required in the Condo Interior Unit valuation.

There are four additional checkbox questions. Check the appropriate boxes to include appliances,

cabinets/countertops, plumbing fixtures, and other attached structures in the condo unit value.

Exterior

Check each box to include exterior doors and/or

windows in the condo unit value.

Check the appropriate boxes to include appliances, cabinets/countertops, and plumbing fixtures.

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Interior

The Interior section includes questions regarding average wall height, wall material, floor material, wall

and ceiling finishes, and other interior features. Check the appropriate boxes to include wall material, in-

wall plumbing, heating/cooling, electrical, light fixtures, interior doors and millwork in the condo unit value.

Remaining Sections

The Room Information, Additional Features, Attached Structures, Underwriting Information, CAT Risk,

and Additional Information sections include the same questions as the 1 to 4 Family valuation sections.

Calculate Condo – Interior Unit

Click Calculate to see the results of the valuation. If information is missing from a required question,

clicking Calculate displays an error page with a description and link for each question that requires more

information. If all required questions are complete, the Results page appears.

Home Quality Definitions Table

Refer to the definitions below to determine the quality grade of Residential home and Condo Interior Unit

valuations.

The "Custom" quality grade in 360Value is between the "Above Average" and "Premium" quality grades.

If the home has features from both the "Above Average" and "Premium" columns below, consider

selecting "Custom" as the overall quality.

Uncheck each box to hide the related questions.

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General Shape and Style

Item Economy Standard Above Average Premium

Architectural

Details

Minimal design details. Common design

details for when the

home was built.

Enhanced design

details.

Detailed/custom design

features and architecture.

Foundation

Shape

4 Corners

(Square/rectangular

foundation)

4-7 Corners

(Square/Rectangle or

L Shape)

6-12 Corners (L, T, U,

Z, H Shape or Custom)

13+ Corners (Irregular or

Complex)

Offsets

No interior spaces

extending past the

foundation.

1 or 2 interior spaces

extending past the

foundation.

2+ interior spaces

extending past the

foundation.

Multiple offsets and angled

sections with cantilevered

areas such as bay or bow

windows.

Roof

Item Economy Standard Above Average Premium

Type

Typically basic gable

or hip.

Typically gable or hip

with one or two

overbuilds.

Typically gable or hip,

with several overbuilds

and/or dormers.

Typically gable, hip, or

complex. Multiple overbuilds to

accommodate shape of the

home, with several dormers.

Style

Manufactured roof

trusses or

conventional stick

frame.

Manufactured roof

trusses or

conventional stick

frame.

Manufactured roof

trusses or conventional

stick frame.

Conventional stick framing (due

to the complexity of shape).

Slope

Gently sloping roof. Gently to moderately

sloping roof.

Steeply sloping roof. Steeply sloping roof.

Material

3-tab shingle. Medium grade 3-tab

shingle or architectural

shingle.

High-grade architectural

shingle, tile, metal or

concrete.

High-grade architectural

shingle, tile, metal or concrete.

Exterior Walls

Item Economy Standard Above Average Premium

Siding

Vinyl, aluminum,

metal, hardboard, or

Masonite.

Medium-grade vinyl,

aluminum, metal,

hardboard, Masonite,

pine, cement fiber or

stucco.

High-grade siding or

masonry materials,

such as vinyl, pine,

cedar, stucco, cement

fiber, brick veneer, or

manufactured stone

veneer.

High-grade siding such as top-

quality vinyl, pine, cedar,

stucco, cement fiber, brick,

manufactured stone, or natural

stone.

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Exterior Walls

Masonry/

Veneer

Small amount of brick

(like wainscot).

Often masonry on a

portion of home.

Possible masonry or

stucco finish on entire

home.

Often masonry or stucco finish

on entire home.

Decoration

Minimal or no

architectural details.

Minimal or no

architectural details.

Wood or fiberglass

columns, some

decorative molding, or

ornate handrails on

porch.

Decorative

cornerstones/keystones;

fiberglass, brick, or marble

columns; ornate handrails on

porch; and/or prominent

decorative crown molding/trim.

Extras

None/minimal. None/minimal. Bay, round or transom

window(s), and/or

double or French doors.

Some unique windows (extra-

large picture windows, hexagon

shaped windows, etc.), 8’ high

or arched top exterior door(s)

Interior Walls

Item Economy Standard Above Average Premium

Material

Plaster on wood lath

or gypsum drywall.

Plaster on wood lath

or gypsum drywall.

Plaster on wood lath or

gypsum drywall.

Plaster on wood lath or gypsum

drywall.

Coverings

Paint/inexpensive

wallpaper.

Paint with wallpaper in

the bathroom/kitchen.

Possible higher-grade

sheet or natural-wood

paneling.

Paint, high-grade

wallpaper, and/or

natural wood paneling.

Paint, high-grade wallpaper,

natural wood paneling, tile,

brick and/or marble.

Molding

Minimal molding. Painted or stained,

chair railing or crown

molding in one or two

rooms.

Painted or stained (can

be slightly oversized),

chair railing or crown

molding in several

rooms.

Usually oversized, painted or

stained with highest-quality

multi-coat. Multi-piece chair rail,

crown molding, and

baseboards common.

Extras

None / minimal None/minimal Some built-in

bookcases, wet-bars,

etc. in rooms other than

kitchens and

bathrooms.

Columns and built-ins, such as

bookcases or a wet-bar,

curved/ornate staircase(s),

ornate or crystal chandeliers,

hanging lights, or recessed

lights.

Doors

Hollo-core, flat-panel

doors.

Hollow-core, raised-

panel/painted doors.

Hollow-core, raised-

panel/stained wood

doors.

Solid-core hardwood/ornate

doors, French doors, 8-foot

high doors and/or arched-top

doors.

Ceilings

Standard 8' ceilings. Vaulted ceilings in

some areas.

Vaulted or tray ceilings,

may have exposed

structural/decorative

wood beams in some

areas.

Vaulted or tray ceilings as well

as 9-12' ceilings throughout;

may have exposed

structural/decorative wood

beams.

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Flooring

Item Economy Standard Above Average Premium

Floors

Low end "economy" or

"builder’s grade"

carpet and sheet vinyl.

Varied (based on

decor), limited to

medium-grade carpet

and sheet vinyl with

ceramic tile,

hardwood, or laminate

flooring in limited

areas.

Varied (based on decor)

usually a mixture of

high-quality carpet and

sheet vinyl with some

ceramic tile, hardwood,

and/or laminate style

flooring.

Varied (based on decor) but will

usually be a mixture of very

high-end carpet (i.e., wool),

ceramic tile, imported marble or

slate, and select hardwood.

Cabinets/Fixtures

Items Economy Standard Above Average Premium

Cabinets

Pre-fabricated,

modular box-style,

particleboard cabinets.

Solid pine/other

softwood material or

pre-fabricated,

modular box-style,

particleboard cabinets

with hardwood frames.

Solid pine/other

softwood material or

pre-fabricated, modular

box-style, particleboard

cabinets with hardwood

frames.

Solid hardwood or pre-fab

modular box style made from

solid hardwood and hardwood

veneers.

Cabinet Door

Fronts

Flat-panel cabinet

doors.

Hardwood cabinet

door fronts with a flat,

recessed panel.

Hardwood raised-panel

cabinet door fronts, may

be cathedral-style or

have glass panes.

Hardwood raised-panel cabinet

door fronts, may have

cathedral-style or

leaded/beveled glass panes.

Countertops

Laminate countertops. Laminate countertops,

may have hardwood

edging, low-grade

solid surface material,

or natural

marble/granite tile

countertops

High-grade laminate

with hardwood edging,

medium-grade solid

surface material, or

domestic solid natural

marble/granite

countertops.

Highest grade imported solid

natural granite/marble or

quartz, concrete countertops

with decorative edging, or

stainless steel countertops.

Bathroom

Vanities

N/A N/A Bathroom vanity tops

cultured marble with

integrated sink bowl.

Bathroom vanity tops can be

cultured or natural marble with

an integrated sink bowl.

Bathtubs

Bathtubs are cast iron

with ceramic tile

surround or one-piece

fiberglass tub and

surround.

Bathtubs are cast iron

with ceramic tile

surround or one-piece

fiberglass tub and

surround.

Often cast iron with

ceramic tile or cultured

marble surround,

possibly a jetted tub

and/or separate shower

unit. Often have glass

doors installed.

Usually cast iron with a cultured

or natural marble tile surround.

Jetted and/or oversized

"garden" type tubs, as well as

large walk-in shower areas

surrounded by cultured or

natural marble common. All

bathtubs and showers have

high quality glass door

installed.

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Cabinets/Fixtures

Faucets

Faucets are

inexpensive chrome-

plated style.

Faucets are medium

grade chrome plated

or polished brass

style.

Faucets typically a

higher-end chrome-

plated or polished-brass

style with decorative

handles.

Faucets are highest quality

chrome, polished brass, or

even gold plated and

commonly have decorative

handles.

Condo – Upgrades Only Valuation

The Condo - Upgrades Only Valuation creates a new valuation for condo policy types that cover only

upgrades to the condo. The condominium association insures the unit "as built" or "as purchased" and the

unit owner is responsible for insuring any upgrades. Since this coverage may vary, 360Value includes

many specific questions to accommodate a variety of coverage types.

The Valuation format contains all required questions on one page divided into sections. This valuation

design enables you to quickly define only upgraded items or features in the unit. Click to expand a

section and enter upgrade information. Click to collapse a section.

The Primary Information section of the Condo - Upgrades Only Valuation is similar to the Condo Interior

Unit Valuation. This chapter of the Getting Started Guide explains the sections of the Condo - Upgrades

Only Valuation that differ from the Condo - Interior Unit Valuation. For more information on the other

sections, see Condo – Interior Unit Valuations on page 31.

To create a Condo - Upgrades Only Valuation, click New Valuation, select Residential and then click the

Condo - Upgrades Only radio button.

Primary Information

The Primary Information section includes the Year Built, Total Finished Square Feet, and Number of

Stories questions.

Interior Finish Upgrades

Expand the Interior Finish Upgrades section and enter upgrade information. You can enter Average Wall

Height, Floor Covering, Wall Finish, and Ceiling Finish upgrades.

Click the drop-down list in the Original Item column to select the original item that was originally furnished

with the condo. Then enter the % of the Home Covered by the upgraded item, in the % of Home Covered

field. Click the drop-down list in the Replacement Item column to select the upgraded item. Click the Add

Row link if you need more fields.

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For example, if 20% of the floor covering was up-graded from carpet to hardwood flooring, select Carpet in the Original Item column, enter 20% in the % of Home Covered column, and then select Hardwood in the Replacement Item column.

Kitchen Upgrades

Expand the Kitchen Upgrades section to enter upgrades for multiple kitchens, appliances, cabinets, and

countertops.

Click the Kitchen Size drop-down list and select the correct size for the kitchen. The Kitchen Size in

360Value determines the linear feet of cabinetry and countertops.

Click the drop-down list in the Original Item column to select the original item. Click the drop-down list in

the Replacement Item column to select the upgraded item. Click the Add Row link if you need more fields.

Click the drop-down list for any new cabinet features added and type any notes regarding the upgrades in

the Notes text box.

Bathroom Upgrades

Expand the Bathroom Upgrades section to enter upgrades for sinks, bathtubs, showers, commodes,

fixtures, cabinets, etc.

For example, if the countertops were upgraded from laminate to tile, select the laminate quality and type in the Original Item column, and then select the tile quality and type in the Replacement Item column.

For example, if the vanity tops were upgraded from laminate to tile, select the laminate quality and type in the Original Item column, enter the total linear feet in the Quantity field, and then select tile quality and type in the Replacement Item column.

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Click the drop-down list in the Original Item column to select the original feature that was furnished with

the condo. Then enter the number of items upgraded in the Quantity Replaced field. When entering

upgrade information for Vanity Top(s) or Cabinets, enter the total linear feet of the upgraded Vanity

Top(s) or Cabinets in the Quantity Replaced field. Click the drop-down list in the Replacement Item

column to select the upgraded item. Click the Add Row link if you need more fields.

You can also click the drop-down list for any New Vanity Features Added. Click the drop-down list for

Other Features Added and enter the quantity in the Quantity Replaced field. Type any notes regarding the

upgrades in the Notes text box.

Additional Interior Upgrades

Expand the Additional

Interior Upgrades section

to enter upgrades for

lighting, interior doors,

window trim, moldings,

staircases, and other

built-ins.

Click the drop-down list in

the Original Item column

to select the original

feature that was

furnished with the condo.

Then enter the number of

items replaced or number

of rooms upgraded. Click

the drop-down list in the

Replacement Item

column to select the

upgraded item. Click the

Add Row link if you need

more fields.

You can also click the drop-down list for any other interior upgrades added and enter the quantity in the

corresponding amount field. Type any notes regarding the upgrades in the Notes text box.

Home Systems Upgrades

Expand the Home Systems Upgrades section to enter upgrades for heating, air conditioning, specialty

systems, and fireplaces.

Click the drop-down list in the Original Item column to select the original feature that was furnished with

the condo. Then enter the number of items upgraded in the Quantity Replaced field. Click the drop-down

list in the Replacement Item column to select the upgraded item. Click the Add Row link if you need more

fields.

For example, if the chair rail was upgraded from none to 2" painted chair rail in the kitchen and dining room, select 'None' in the Original Item column, enter the number of rooms it was added to in the amount field, and then select chair rail type in the Replaced With column.

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Exterior Feature Upgrades

You can enter upgrades for doors, windows, awnings, patios, decks, and enclosures in the Exterior

Feature Upgrades section.

Click the drop-down list in the Original Item column to select the original item and then enter the number

of items upgraded. Enter the total square feet of patios, decks, or enclosures upgraded. Click the drop-

down list in the Replacement Item column to select the upgraded item. Click the Add Row link if you need

more fields.

You can also click the drop-down list for any other new features added and enter the quantity in the

corresponding amount field. Type any notes regarding the upgrades in the Notes text box.

Additional Features

Expand the Additional Features section and enter

upgrade information not listed elsewhere in the

valuation.

Enter a description of the original item in the

Original Item field. After an Original Item is

entered, three additional fields appear. Enter the

original cost in the corresponding amount field.

Then enter the description and cost of the replacement item in the appropriate fields. Click the Add New

link if you need to add more items.

For example, if the air conditioning was upgraded from none to central air conditioning, select 'None' in the Original Item column, enter the number of air conditioning units added to in the amount field, and then select the air conditioning type in the Replaced With column.

For example, if a deck was upgraded from redwood to polymer decking, select the redwood deck type in the Original Item column, enter the total square feet in the amount field, and then select the polymer deck type in the Replaced With column.

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Calculate – Condo Upgrades Only

Click Calculate to see the results of the Valuation. If information is missing from a required question,

clicking Calculate displays an error page with a description and link for each question that requires more

information. If all required questions are complete, the Results page appears.

Manufactured/Mobile Valuation

The Manufactured/Mobile Home Valuation creates a new valuation for manufactured (mobile) homes.

The valuation format contains all required questions on one page divided into sections.

To create a Manufactured/Mobile valuation, click New Valuation, select Residential and then click the

Manufactured/Mobile radio button.

Primary Information

The Primary Information section includes questions that make the largest impact on the home's

replacement cost value. Most of the general information on the property is entered in this section. Enter

the year the home was built, Manufacturer, Trade Name or Model, Total Width, Floor Plan, as well as

some of the home's key characteristics.

Manufacturer and Trade Name (Model)

Enter the manufacturer and trade name or model number

in the appropriate fields. A dynamic list of manufacturers

and trade names is available and appears after you begin

typing. The list populates when you’ve typed as little as

one character. You can then use the arrow keys or

mouse to select the appropriate manufacturer.

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Total Width

Select the total width of the home from the drop down menu. The total width includes all connected

sections (see Floor Plan below). If the total width is not available from the drop-down list, select the next

available width.

Use Supplemental Value Section (SVS)

Check the box to use the Supplemental Value Section. The Supplemental Value Section (SVS) allows

free entry in all fields and is used when the manufacturer or trade name is not available or is unknown.

When the Use Supplemental Value Section option is checked, the Quality Category question displays.

Click the drop-down list to select the Quality Category of the home. Options include Economy, Standard,

Deluxe, and Luxury. Definitions for each Quality Category can be found by clicking the Quality Category

question link. Quality is used only when the Use Supplemental Value Section option is selected.

Floor Plan

Select the home’s floor plan from the drop-down

list. Only floor plans available for the selected

Manufacturer and Trade Name are displayed.

Please note, that if the Use Supplemental Value

Section option is checked, the available floor

plans are based on the Total Width selected.

You can also click the Floor Plan question link

to see a sample of each floor plan. Click the

appropriate floor plan, enter the Main Section

width and length, and click the Submit button.

Width and Length

Select the width and length of the Main Section, Additional Section(s), and any Expando/Tip Out Rooms

from the corresponding drop-down lists. Do not include additional sections or expando/tip out rooms in

the Main Section Width and Length fields. If the width or length is not available from the drop-down list,

choose the answer that best matches the size.

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Condition

Select the home’s overall condition from the drop-down list.

Excellent Home is new and/or like new, very attractive and highly desirable.

Good Normal wear and tear visible, but home is well maintained, still attractive, desirable and useful.

Average Without inspecting the home, assumed to be a marketable product, being of no specified

condition. (Average retail book value)

Fair Minor deterioration apparent due to both the climate and deferred maintenance, less attractive but

obviously useful.

Poor Signs of structural deterioration obvious, missing or broken component items, definitely

undesirable and marginally useful.

Foundation Type

Select the home’s Foundation Type from the drop-down list, or click the 'Foundation Type' question link to

select an image.

Click the help link at the bottom of the window for more information and examples.

If you have two different foundation types, click the Add Row link to the right of the percentage field. All

foundation percentages must total 100%. Enter the correct percentages of each type in the percentage

fields provided.

Additional questions display if Basement is selected. Enter the percentage of the lowest level

(basement/below grade) that is finished living space. Select a Basement Quality Adjustment if applicable;

and if there is a walk-out basement, click the appropriate checkbox.

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Detailed Information

The remaining sections of the worksheet are provided so that any changes from the ‘factory defaults’ may

be included in the valuation. Values should only be entered in these sections if they differ from items that

come standard in the home. These items should always be entered if SVS is used.

Note: Items may be entered using different units of measurement. When using a question with

Each Item as the unit of measurement, enter a value for the total specified items throughout the

home. When using a question with Square Feet as the unit of measurement, enter each value as

one square foot. Enter the total value of square feet.

Interior Features

Expand the Interior Features section to enter information for the interior features of the home. This

includes questions for kitchen appliances, floor covering, carpeting complete (100% carpeted), interior,

and miscellaneous. Click the Add Row link if you need more fields.

Cabinets, Countertops and Doors

Expand the Cabinets Countertops and Doors section to enter information for the cabinets, countertops

and doors located in the home. This section also includes questions for Built-Ins and Wet Bars. Click the

Add Row link if you need more fields.

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Exterior Features

The Exterior Features section includes questions for exterior, windows, skirting, house type siding,

awnings, canopies, roofing, and more. Click the Add Row link if you need more fields.

Additional Features

Expand the Additional Features section to enter information related to earthquake resistant systems,

running gear, and wind tie down systems. Click the Add Row link if you need more fields.

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Systems

The Systems section includes questions for central air conditioning systems, heating, water coolers,

overhead cooler ducts, window air units, electrical, fans, plumbing, water heaters and fire sprinkler

systems. Click the Add Row link if you need more fields.

Insulation

Expand the Insulation section to enter information for upgraded insulation packages and energy efficient

items found in the home. Click the Add Row link if you need more fields.

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Additional Structures

Enter information in the Additional Structures section for garage/carports, decks/balconies,

patios/porches, breezeways, site built additions, and other attached or detached structures.

When entering a site built addition, click the More Detail link to enter additional details for living space,

kitchen, and bathroom additions.

When calculating ACV, Manufactured/Mobile Additional Structures calculate differently than the base

structure. See the Actual Cash Value and Depreciation white paper for more information.

Calculate Manufactured Home Valuation

Click Calculate to see the results of the Valuation. If information is missing from a required question,

clicking Calculate displays an error page with a description and link for each question that requires more

information. If all required questions are complete, the Results page appears.

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Commercial Valuations

The Commercial Valuation presents questions in a question-and-answer format. It is divided into pages

with questions organized into sections. The progress bar lists the pages from left to right and provides the

following status indication:

Bold text with brackets indicate the current page

White text indicates there are incomplete questions on the page

Dark blue text indicates all required questions are complete on the page

Valuation pages and questions display in a specific order which enables 360Value to prefill many

answers for you. Pages are ordered from left to right (as shown on the Progress Bar), and questions are

ordered from top to bottom on each page. For example, the features in the building are prefilled for you

when you answer the questions on the Structure page. This way, answering the questions in order allows

360Value to set prefill for you. You can then review the answers and make any necessary changes

instead of entering the data manually.

To create a new commercial valuation using this question-and-answer approach, click Create Valuation

and select Commercial from the Main page. The Commercial Address page is the first page of the

Valuation.

Commercial Address Page

The Address page allows you to enter information

on the property itself as well as the property

owner. You can enter the name, address, e-mail,

phone, and policy number of the owner. If the

owner's address information is the same as the

property information, check the Copy to Property

Information checkbox.

Fill in any additional property information. Make

sure you enter the correct ZIP/postal code in the

Property Information section. 360Value uses this

ZIP/postal code to determine the correct pricing

jurisdiction for the valuation. To account for

variations across ZIP/Postal Codes, 360Value

replacement-cost estimates are localized to a

five-digit ZIP Code level for the US and three digit

Postal Code level for Canada. Click Next to

continue to the Use page.

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Commercial Use Page

The Use page is where you enter the primary, attached, and built-in use types for the building or

buildings. These answers determine many of the available options and prefills on the Structure, Structural

Options, and Features pages.

A "Built-in" use type resides within a Primary or Attached structure. Enter a built-in use by clicking Add

Built-In.

A building is considered "Attached" if it has a roof type or number of stories that is different from the

primary building, but it shares a common wall. For example, a warehouse may have an attached office.

Enter an attached use by clicking Add Attached.

The total square footage field includes the primary building and all attached buildings. Select the Property

Slope and Site Access for the structure. Enter the Year Built and Number of Stories for the Primary

Building. Enter Square Footage and Quality for each use type. Make sure to include all finished (heated)

and unfinished areas. For example, if an Apartment building has an unfinished basement area and

underground parking, all of this square footage must be included in the total.

To remove a Built-In or Attached Use type, select the blank option at the top of the Use drop-down list.

Click Next to continue to the Structure page.

A detailed description of the Primary Use type displays here. Click Show More to see the full description.

Click on Primary Use to open the Building Use Type Wizard to select the Use type from graphical representations.

Click Add Attached to define any buildings attached to the primary building. For example, a hotel may have an attached restaurant.

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Building Use Type Wizard

If you prefer, click on Primary Use or Attached Use to select the Primary or Attached Building

graphically.

Select the Primary Building or Attached Building Use type by clicking the corresponding image. Use the

arrow keys or slider to scroll through the Use type image gallery. You can also click images in the

background to move them forward. A detailed description for the center image displays on the right.

Filter results by entering text into the Text Filter, or by checking the appropriate box(es). Use types for the

entered text and/or selected categories display in the image gallery.

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Commercial Structure Page

The Structure page is where you enter the basic information on the structure. Most fields on this page are

required and the answers determine many of the available options and prefill values on the Structural

Options and Features pages.

Check the Exterior Shell Only checkbox to create a valuation for the exterior of the building only, not

including any interior finishes. Once checked, the Interior Finishes pop-up window appears. Check the

boxes of the interior finishes or items you want to include in the valuation and then click Submit. Only

applicable interior finish questions will display on the Structural Options and Features pages.

The Exterior Shell Only checkbox only displays for Apartment/Condominium, Office - General Business,

Shopping Center - Indoor Mall, and Shopping Center - Outdoor Strip Mall use types. This allows

360Value to calculate the value of a building's shell, such as for a strip mall, which may be valuated

without any interior finishes or features.

Enter the year built, average story height, and number of units. Click the question hyperlink if you need

help with a specific question.

Click the drop-down menu to select the Above Grade Supporting Wall type used in this building. Click the

Add Row link if you need more fields. If you choose multiple types, enter the corresponding percentage

next to each type. All supporting wall type percentages must total 100%.

Click the drop-down menu and select a foundation shape. Then click the drop-down menu to select the

foundation type used in the structure. If you choose multiple types, enter the corresponding percentage

next to each type. All foundation type percentages must total 100%. If the specified foundation type

includes Basement or Shallow Basement, enter the corresponding percentage of each Below Grade Use

type in the percentage field.

Click Next to continue to the Structural Options page.

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Commercial Structural Options Page

The Structural Options page is where you enter information on exterior wall finishes, interior partition

walls, roof, and floor details. Click the drop-down list button for each type of system or finish to select the

appropriate type for the structure. If you need additional fields for any system, you can click the Add Row

link. All structural option type percentages must total 100%. The values prefilled on this page are based

on the answers you entered on the Structure page.

Click Next to continue to the Features page.

Commercial Features Page

The Features page allows you to enter the structure's common features that affect replacement cost. This

includes equipment for each use type such as building signage, specific features (pools, spas, safes and

vaults), and any other user-defined features. The types of features available are based on the use(s)

selected on the Use page. Check the box for each feature type used in the structure. A drop-down list

displays if there is more than one type available. An amount field displays if 360Value calculates the

value based on the number of items. If you need help answering a question, click the question hyperlink

for context-sensitive help.

If there are any features you need to include that are not listed anywhere else in the valuation, enter the

description in the User Defined Feature field. Additional questions display for the number and the cost per

item. The total amount is calculated for you. Click the Add Row link to enter additional user defined

features.

To create an auxiliary structure, click the drop-down list and select an auxiliary structure. Additional fields

appear allowing you to enter specific information regarding the structure.

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Calculate Commercial Valuation

When finished, click Calculate to calculate your valuation and view the Results page. If information is

missing from a required question, an error page displays with a description and link for each question that

requires more information. If all required questions are complete, the Results page appears.

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Agricultural Valuations

The Agricultural Valuation presents the valuation questions in a question-and-answer format. It is divided

into pages with questions organized into sections. The progress bar lists the pages from left to right and

provides the following status indication:

Bold text with brackets indicate the current page

White text indicates there are incomplete questions on the page

Dark blue text indicates all required questions are complete on the page

The pages and questions are ordered so that filling in the pages, in order from left to right (as shown on

the Progress Bar), and answering the questions, from top to bottom within each page, yields the best

results. For example, the features in the building are prefilled for you when you answer the questions on

the Structure page. This way, answering the questions in order allows 360Value to set prefills for you.

You can then review the answers and make any necessary changes instead of entering the data

manually.

To create a new agricultural valuation using this question-and-answer approach, click Create Valuation

and select Agricultural from the Main page. The Agricultural Address page is the first page of the

Valuation.

Many of the sections in the Agricultural Valuation are similar to a Commercial Valuation. This chapter of

the Getting Started Guide explains the sections of the Agricultural Valuation that differ from the

Commercial Valuation. For more information on the other sections, see Commercial Valuations on page

47.

Agricultural Address Page

The Address page is the same as the Commercial Valuation. See Commercial Address Page on page 47.

Click Next to continue on to the Use page.

Agricultural Use Page

The Use page is where you enter the primary, attached, and built-in use types for the building or

buildings. These answers determine many of the available options and prefills on the Structure, Structural

Options, and Features pages.

Click the drop-down list buttons to select the Use and Quality for each building (primary or attached) and

any built-in uses. Click the Add Row link if you need more fields.

Enter the appropriate measurements (length, width, diameter, height, and/or number of units) for this

structure and then select the quality and property slope.

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If there are additional built-in uses, specify the square footage of each built-in use. The total square

footage of all buildings includes the primary building and all attached buildings. Square footage for the

each building is calculated based on the length and width measurements entered. The built-in use square

footage is included in the total square footage calculated from the length and width of the building. Square

footage is not applicable for buildings measured in diameter or bushel capacity, i.e. Tower Silo, Grain Bin,

etc.

Agricultural Structure Page

The Structure page is where you enter the basic information on the structure. Most fields on this page are

required and the answers determine many of the available options and prefills on the Structural Options

and Features pages.

Enter the year built and height (height to eave) or number of stories. If the structure has a second story

loft enter the corresponding percentage. Click the question hyperlink if you need help with a specific

question.

Measurement questions change depending on the Use type selected.

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Select the construction type used in the structure from the Construction Type drop-down menu. Click the

Add Row link if you need more fields. If you choose multiple types, enter the corresponding percentage

next to each type. All construction type percentages must total 100%.

Enter the number of exterior or end walls for the structure. The Exterior Wall Finish selected on the

Structural Options page is only applied to the number of walls entered.

Click the drop-down menu and select a foundation type. If you choose multiple types, enter the

corresponding percentage next to each type. All foundation type percentages must total 100%.

Click Next to continue on to the Structural Options page.

Agricultural Structural Options Page

The Structural Options page is the same in the Commercial Valuation. See Commercial Structural

Options Page on page 51.

Agricultural Features Page

The Features page allows you to enter the structure's

common features that affect replacement cost. This

includes equipment for each use type, additional

features, specific features such as automated milking

systems and feed hoppers; and any other user-defined

features. Check the box for each feature type used in the

structure. A drop-down list displays if there is more than

one type available. An amount field displays if 360Value

calculates the value based on the number of items. If you

need help answering a question, click the question

hyperlink for context-sensitive help.

If there are any features you need to include that are not

listed anywhere else in the valuation, enter the

description in the User Defined Feature field. Additional

questions display for the number and the cost per item.

The total amount is calculated for you. Click the Add Row

link to enter additional user defined features.

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Calculate Agricultural Valuation

Click Calculate to see the results of the Valuation. If information is missing from a required question,

clicking Calculate displays an error page with a description and link for each question that requires more

information. If all required questions are complete, the Results page appears.

© Insurance Services Office, Inc., 2017. ISO, the ISO logo, and 360Value are registered trademarks and Verisk, Verisk Insurance Solutions,

and the Verisk Insurance Solutions logo are trademarks of Insurance Services Office, Inc. AIR Worldwide and the AIR Worldwide logo are

registered trademarks of AIR Worldwide Corporation. Xactware is a registered trademark of Xactware Solutions, Inc. All other product or

corporate names are trademarks or registered trademarks of their respective companies.

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