getting started on twitter
TRANSCRIPT
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GETTING STARTED ON
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What is Twitter?
• Definition: a social networking and micro-blogging service that allows you answer the question, "What are you doing?" by sending short text messages 140 characters in length, called "tweets", to your friends, or "followers.”
“Twitter is blogging without the hassle!”- Anonymous
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What’s all the fuss about?
• Twitter can help with the following:– Getting real-time updates and news immediately– Connect with people who you may have been
connected with– Broadcast real-time updates immediately to your
network
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The Growth of Twitter
3x Increase!
3x Increase!
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My experience with Twitter
• I’ve used Twitter for the following: Personal, Business, News
• 2 years of Twitter experience
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What you’ll be learning today
1. Get your Twitter account started2. Understand what people say on Twitter3. Understand how others have used Twitter4. Integrate Twitter with current activities5. Utilize tools to enhance your Twitter
experience
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BASICS
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Getting Started on Twitter
• Branding yourself– Choosing a username– Choosing a photo
(i.e. headshot, logo, etc)– Choosing a background
• Build your network– Find who’s already using
Twitter– Follow people you’d be
interested in
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What to tweet about
• What are you doing?– Interesting facts about your industry– Specials or promotions– Information about events– Handling customer service via Twitter
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TERMINOLOGY
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Twitter Terminology
• Jargon:• Tweets = 140-character updates on Twitter• Follower = A user interested in your updates
• Symbols:• @ = public conversations• # = adding a tag to a tweet• RT = retweeting is sharing tweets with others• d = direct messages are similar to e-mails
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@ replies = public conversations
my tweet:
my follower’s responses:
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# = hashtags (tagging tweets)
tweets tagged with #twitterteacher:
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RT = retweeting tweets
recent retweets from @soundernews:
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EXAMPLES
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• Zappos (@zappos)– Customer service– Company transparency– Brand proliferation
• Other examples:– Comcast (@comcastcares)– Dell.com (@delloutlet)– Motore Coffee (@motore)
Business Example: Zappos
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• CNN (@cnnbrk)– Breaking news worldwide– Connecting with a network
of virtual reporters
• Other examples– Hudson River plane crash– Presidential Inauguration– Earthquakes in Italy
News Example: CNN
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• Shaquille O’Neal (THE_REAL_SHAQ)– Connecting with fans at a
personal level– Ability to control their brand
• Other Examples:– Ashton Kutcher (@aplusk)– Kevin Rose (@kevinrose)– Lance Armstrong
(@lancearmstrong)
Personal Example: Shaq
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INTEGRATION
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Integrating Twitter with Life
• Cell phone:– Connect it with your text
messaging– Use 3rd party applications to
tweet• Blogging:– Use Twitterfeed.com to
push your blogs to Twitter automatically
• Facebook– Connect your tweets with
your Facebook Status using the Twitter Application
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TOOLS
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Twitter Clients
• Twhirl: http://www.twhirl.org
• Twitterific: http://iconfactory.com/software/twitterrific
• Tweetie: http://www.atebits.com/tweetie-mac/
• Tweetdeck: http://www.tweetdeck.com/beta/
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• TinyURL: http://www.tinyurl.com
• Bit.ly: http://www.bit.ly
• Tr.im: http://www.tr.im
• Digg.com: http://www.digg.com
URL Shorteners