Getting the most out of

small business employees: 8

key tips

Scope

• Why its important

• 8 Key Tips1. Great leadership2. Set clear expectations3. Prioritise your employee’s tasks4. Give great feedback5. Inform them why you’re worth working

hard for6. Reward them7. Grow your employees8. Remove obstacles

• Summary

Why it’s important

• Demanding and competitive environment

• Competitive advantage

• Real outcomes for businesses

• Increase productivity

• Prioritised work = Achieved objectives

1. It starts with great leadership

• Small businesses need strong leadership

• Fundamentals leadership• Communicate effectively• Establish direction• Know each employee is different• Foster a high performance

environment

• Invest in your leadership skills

Small business owners need to be good leaders

2. Set clear expectations

• Define roles clearly• Use clear language• Talk in terms of outcomes

• Update expectations regularly

• Assign team or shared expectations

• Enables proactive behaviour

• Provides:• Structure• Accountability

• Removes:• Confusion• Doubt on expectations

3. Prioritise your employee’s tasks

• Limited resources

• Prioritise tasks based on business objectives

• Prioritise work based on• Employee ability• Task urgency• Long term objectives

• Review regularly• Daily, weekly, monthly

• Share why

4. Give great feedback

• The most powerful tool to influence performance

• Reward positive behaviour

• Correct poor behaviour

• Best when:• Used regularly• Examples are used• It’s timely• It’s accurate• Includes positive feedback• Develops, not criticises

5. Inform them why you’re worth working hard for• Share your vision, purpose

• Link how they contribute

• Engages and commits employees

• Appeals to Intrinsic motivators

6. Reward them

• Leaders share success

• Demonstrates their value• Increases commitment

• Utilise:• Verbal recognition• Awards• Perks• Other incentives• Base pay

7. Grow your employees

• Invest in skills, knowledge and competencies

• Enables growth

• Leadership and technical skills

• Encourage them

8. Remove obstacles to performance

• Tear down barriers

• Quick, efficient and effective method to boost performance

• Jointly identify them

• Implement new practices

Summary

• Small business has limited resources

• Maximising performance is critical

• Starts with great leadership

• Utilise practical methods

Teres Development

Teres Development offers business and leadership development servicesthrough both coaching and training for individuals and organisations. We arecommitted to efficiently and effectively developing and coaching leaders todeliver results today and prepare them to face tomorrow challenges.

Teres Development is a boutique consulting firm which capitalises on theextensive leadership, planning skills and experiences of its consultantsthrough offering premium leadership and business development services tothe public and private sector. Our consultants are experts in leadership andbusiness development with extensive education and experience.

Contact us: Contact@teresdevelopment.comWebsite: www.teresdevelopment.com