gg cleaning solutions_company brochure

12
Because We Care Hotels & Restaurants To Detail

Upload: sonia-correia

Post on 13-Apr-2017

117 views

Category:

Business


0 download

TRANSCRIPT

Page 1: GG Cleaning Solutions_company brochure

Because We Care

Hotels & Restaurants ToDetail

Page 2: GG Cleaning Solutions_company brochure
Page 3: GG Cleaning Solutions_company brochure

“EXCELLENCE is our sole business purpose, add and maintain clients always providing the best SOLUTIONS and exceeding their

expectations.”

Page 4: GG Cleaning Solutions_company brochure

Efficient Cleaner Brighter Greener

Because We Care

Page 5: GG Cleaning Solutions_company brochure

From our CEOA privately owned fresh concept aiming for excellence with a cumulative experience of over 50 years within the contract cleaning and hotel industry brought to the company by our Senior Management Team. Our success and integrity comes from our knowledge and understanding of our clients requirements and the ability to provide cost effective solutions.An innovative solo vision after 16 years of a partnership, that aims to offer its clients products and services inspired in the latest technology and the believe that effort, perseverance and team work, focused in delivering service excellence and value to our clients will motivate a passion to turn a family business into a success of all and every member of our dedicated team ... We aim to meet and exceed clients expectations focused on standards.

Page 6: GG Cleaning Solutions_company brochure

OUR AIM, VISION, MISSION, VALUES...Our Aim:We aim to deliver a very high standard of service based on our clients needs.

Our Vision:An innovative company that continue to offer its clients products and services inspired in the latest technology.

Our Mission: Continuously provide our clients with value-added products and services with the aim to support an efficient cost reduction.

Our Values: Ensure results permitting the development and stability of the company. Set and monitor objectives and achievement to ensure continuous improvement.Present solutions within the scope of our businesses that meet our clients needs and overcome their expectations, ensuring satisfaction and excellence.Have a highly trained technical workforce capable of responding immediately to any and all clients demands. Comply with all legal regulations and requirements applicable to our activity.

Page 7: GG Cleaning Solutions_company brochure

CORE BUSINESSWe offer effective cleaning services tailored to our clients requirements ensuring value for money is delivered

Our Solutions...

Back of House Cleaning

Kitchen Cleaning Services Deep cleaning of ovens, canopies and filters, walls, ceilings, floors, work surfaces and/or any others on clients work schedules and specifications.

Front of House Cleaning

Public Areas Cleaning of all types of floors, hovering, dusting, air vents, ladies, gents and disable toilets, lifts, reception areas and/or any others on clients work schedules and specifications.

Floor Restoration & Maintenance

All types of Marble, Stones & Wood Floors including carpet cleaning

Our many years of experience have taught us how to clean, maintain, restore, replace and repair all types of floors from marble, stone to wood floors. Our products will protect all surfaces allowing them to breathe giving a high standard finish. This ensures a low maintenance cost and gives a prestige look to our clients premises.

Health & Leisure CentresGym´s, Steam rooms, saunas, and Scottish showers....

All commercial cleaning considered upon request

Page 8: GG Cleaning Solutions_company brochure

GG Cleaning Solutions WAY Our company is committed to the use of PDCA - Deming Cycle not only to measure the performance of all contracts but also to seek continuous improvement through adopting new solutions and cleaning methods.

Our Focus:

A. Quality Cleaning Standards- method statements, work schedules, checklists, others.

B. Client & Management Interactions - scheduled meetings and service reviews, others.

C. Employee & Management Interactions - employee welfare.

 An excellent method of measuring contract performance and help to highlight areas of the service that need attention.

1. Compliance with specifications2. Personnel performance & appearance3. Management meetings4. Complaint investigation and resolution5. Innovation

Page 9: GG Cleaning Solutions_company brochure

CERTIFICATIONSBecause the assurance of quality is fundamental it will be always a priority objective of our company to achieve the highest degree of quality in all our products and services.

BS EN ISO 9001 : 2008“QUALITY MANAGEMENT SYSTEMS”"Our Quality Management System sustain every element of our Service Delivery"."CONTINUOUS IMPROVEMENT PROGRAMME”

ISO 14001 : 2004ENVIRONMENT“ENVIRONMENT MANAGEMENT SYSTEM”Reduce environmental impact, increase clients trust & meet legal obligations.

OHSAS 18001 : 2007“HEALTH & SAFETY MANAGEMENT SYSTEM”GG Cleaning Solutions is keen & aware of its obligations under Health & Safety legislation. The protection of our staff, our clients and all those that visit their premises cannot be understated.

Page 10: GG Cleaning Solutions_company brochure

RECRUITMENT AND TRAININGOur employees are the heart of our company and we value their commitment and dedication to our success

Recruitment

We know that cleaning personnel are often put in a position of great trust. Therefore, we have to be very selective with the people we employ. References both from former employers and from personal banks are taken up. "A recruitment process that identifies staff that share our values of Team Work and Commitment". We work under the guidelines of the UK Border Agency and ensure full compliance.

Training

 We operate under a ongoing training programme which underlines our commitment to the very highest cleaning standards delivery.All staff is trained in all aspects of cleaning prior to commencing cleaning duties thus involving a full explanation of all our cleaning methods and techniques.Onsite training is carried out at all GG Cleaning Solutions contracts as well as assessments to identify performance.  Key part of our training is commitment & Responsibility.

Page 11: GG Cleaning Solutions_company brochure

FinancialDepartment

GeneralManagementDepartment

QualityManagement

Systems

CommercialDepartment

Brand Design &Web Department

GG CLEANING Solutions senior management holds an experienced team structured and focused on our company goals motivated to be always rigorous in enforcing the quality criteria that represents the guarantee of our service.We lead, develop and conduct the business and its activity focused in delivering excellence and our aim is to work and progress delivering complete satisfaction to our clients because we are professionals in the commercial cleaning services business!

OUR TEAM

HumanResources

Department

TrainingDepartment

Environment &Sustainability

AccountsDepartment

OperationsDepartment

Health &Safety

BusinessDevelopment

CEO

Page 12: GG Cleaning Solutions_company brochure

Reg. Office: 60 Cornwall Square, London SE11 4JP

Head Office: 137 Lambeth Walk, London SE11 6EE

T: +44 (0) 20 8906 6710

F: +44 (0) 20 8906 6611

[email protected]

[email protected]

www.ggcleaning.uk

BBG.pt