giles swimlanes presentation final

8/3/2019 Giles Swimlanes Presentation Final

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Ex3 2003 Ex3 Confidentialand Proprietary

Nathan Giles

President and CEO

Efficient Enterprise Engineering, Inc.

(Ex3)

Swim LanesChange the Future


2/21


IfI always appear

prepared, it is because

before entering on an

undertaking, I have

meditated long and haveforeseen what may occur. It

is not genius which reveals

to me suddenly and

secretly what I should do in

Napoleon Bonaparte

The True Power of Genius

circumstances unexpected by others; it is thought and

preparation.


3/21


Reason for Mission

Strength ofOpponentMilitary, Political, Civilian Infrastructure,

Communication, etc.

Required Strength forSuccessMilitary, Communication, Political, etc.

Identify the resources, steps, and coordination activitiesrequired to launch an invasion force on a specific date

and secure victory.

Objective

Considerations


4/21


Define the enemy

Identify strengths and weaknesses

Develop overall strategy

Planning Meeting Inputs


5/21


Planning MeetingOutputs

Resources Identified

Battle Plan Developed

Assignments Made

Start

JamEnemy

RADAR

Destroy

Gun

Emplacements

RemoveExplosives

from Bridge

Guard

Approaches

Roll

Battalion

over Bridge

End


6/21


Identify Force Components

Start

Jam

Enemy

RADAR

Destroy

Gun

Emplacements

Remove

Explosives

from Bridge

Guard

Approaches

Roll

Battalion

over Bridge

End


7/21


Imagine individual,

disconnected, and

uncoordinated calls

made to different force

components

instructing them to

attack the specific

positions and take

specific actions.

Execute the Plan


8/21


Result: Chaos & Failure

Start

JamEnemy

RADAR

DestroyGun

Emplacements

RemoveExplosives

from Bridge

BattalionStuck

Failure

WildWea

sles

were

late! Noacc

ess

tobridge

Bridge

Blown

HeavySA

M

Activity


9/21


Developed initially by industrial engineers to

define a successful manufacturing processes.

A swimlane chart is designed to eliminate all

potential points offailure.

What is a Swimlane Chart?

Identifies all players

Identifies all stepsincluding Quality

Control

Identifies all

dependencies

Change Control Process (OPIE)

Customer

Development

Database

Project

Manager

User

Change RequestRecordCreated

(Status = 1)

RequestReceived

Accepted?

Update(Status = 2)

RequestDenied

Update(Status = 3)

Y

N

DiscussinWeeklyStatus

Meeting

RequestAccepted

Give Taskto Project

Lead

SubmitsChangeRequestvia

OPIE

Update(Status = 4)

RequestCompleted

Satisfied?

Notification

Notification

Update(Status = 5)

N

Y

DocumentChanges/

Justification

ReceiveChange Order

CustomerSign-offNeeded?

Y

ReviewandReturn

Decision

N

Notification

End

CreateTask

TaskCompleted

NewChangeRequest


10/21


Approach to Swimlane Diagramming

1. Identifies all related or involved parties

C&C

F4-Sq

uadron

FACSquad

F-15Squadron

EODS

quad

Infantry

Company


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2. Identifies all stepsincluding Quality ControlSecure a Bridgehead

D-2D-3

C&C

Infantry

Company

F-15

Squadron

FACSquad

EODS

quad

F4-Squadro

n

StartIssue GoOrder

D-2:55LaunchSortie

D-2:35

LaunchSortie

D-2:10BeginJamming

D-2:05

InsertFAC

D-2:15LaunchSortie

D-2:00

Paint Target

D-1:55LaunchWeapons

D-2:25LaunchSortie

D-1:50RTB

D-1:50

RecoverFAC

D-1:40

RTB

D-1:40StopJamming

D-1:35

RTB

D-1:45InsertEOD

D-1:25SecureBridge

D-2:10Begin

Maneuvers

D-1:35TakeSouth

Approches

B


12/21



3. Identifies all dependenciesSecure a Bridgehead

D-2D-3

C&C

Infantry

Company

F-15

Squadron

FACSquad

EODS

quad

F4-Squadron

StartWeather

OK?

Abort

SignalReadiness

YAll UnitsReady?

Issue GoOrder

Y

N N

Signal

Readiness

SignalReadiness

SignalReadiness

Signal

Readiness

D-2:55LaunchSortie

D-2:35

LaunchSortie

D-2:10Begin

Jamming

Jamming

Active?

D-2:05

InsertFACY

Abort

N

D-2:15LaunchSortie

D-2:00Paint Target

TargetPainted?

Abort

N

D-1:55Launch

Weapons

Y

TargetDestroyed?

D-2:25LaunchSortie

D-1:50RTB

D-1:50Recover

FAC

D-1:40

RTB

D-1:40Stop

Jamming

D-1:35RTB

Abort

N

D-1:45InsertEOD

Y

D-1:25

Secure

Bridge

D-2:10Begin

Maneuvers

Defenses

Destroyed?

Abort

N

D-1:35TakeSouth

Approches

B


13/21


Would you ever undertake

a military mission without

a detailed and

comprehensive plan?

Would a corporation ever

consider a manufacturing

process that was not well

orchestrated?

Questions:


14/21


Observations:

Intense planning is fundamental to the

operational side ofthe military, as well as the

manufacturing side ofbusiness.

Process engineering like this is generally not

part ofa business curriculum.

By applying the principles ofindustrial

engineering to the business side ofthe house,

substantial process efficiency is achieved.


15/21


Sharing of Best Practices

The military has consistently analyzed industry

best practices and vice versa to enhance

operational performance.

Swimlane diagramming exercises can help set

clear expectations and can also be used to

greatly improve communication across

organizational silos, which traditionally have

been points offailure.


16/21


SecureaBridgehead

D-2D-3

C&C

Infantry

Company

F-1

5Squadron

FACSquad

EOD

Squad

F4-Squadron

StartWeathe r

OK?

Abort

SignalReadiness

YAllUnits

Ready?

IssueGo

OrderY

N N

SignalReadiness

Signal

Readiness

SignalReadiness

SignalReadiness

D-2:55LaunchSortie

D-2:35LaunchSortie

D-2:10

BeginJamming

JammingActive?

D-2:05InsertFACY

Abort

N

D-2:15

LaunchSortie

D-2:00PaintTarget

Target

Painted?

Abort

N

D-1:55LaunchWeapons

Y

TargetDestroyed?

D-2:25LaunchSortie

D-1:50

RTB

D-1:50

RecoverFAC

D-1:40RTB

D-1:40

StopJamming

D-1:35RTB

Abort

N

D-1:45InsertEOD

Y

D-1:25

SecureBridge

D-2:10

BeginManeuvers

DefensesDestroyed?

Abort

N

D-1:35

TakeSouthApproches

B

CoordinatedEffort


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CoordinatedEffort Swimlane

Secure a Bridgehead

D-2D-3

C&C

Infantry

Company

F-15Squadron

FACSquad

EODS

qua

d

F4-Squadron

StartWeather

OK?

Abort

SignalReadiness

YAll UnitsReady?

Issue GoOrder

Y

N N

SignalReadiness

Signal

Readiness

SignalReadiness

Signal

Readiness

D-2:55LaunchSortie

D-2:35LaunchSortie

D-2:10

BeginJamming

JammingActive?

D-2:05InsertFAC

Y

Abort

N

D-2:15

LaunchSortie

D-2:00

Paint Target

Target

Painted?

Abort

N

D-1:55

LaunchWeapons

Y

TargetDestroyed?D-2:25LaunchSortie

D-1:50

RTB

D-1:50

RecoverFAC

D-1:40RTB

D-1:40

StopJamming

D-1:35

RTB

Abort

N

D-1:45InsertEODY

D-1:25

SecureBridge

D-2:10

BeginManeuvers

Defenses

Destroyed?

Abort

N

D-1:35

TakeSouthApproches

B


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Swimlane Diagram Example


Customer

Development

Database

Project

Manager

User


(Status = 1)

RequestReceived

Accepted?

Update(Status = 2)

RequestDenied

Update(Status = 3)

Y

N

Discussin

Weekly StatusMeeting

RequestAccepted

Give Task

to ProjectLead

SubmitsChangeRequestvia

OPIE

Update(Status = 4)

RequestCompleted

Satisfied?

Notification

Notification

Update(Status = 5)

N

Y

Document

Changes/Justification

ReceiveChangeOrder

Customer

Sign-offNeeded?

Y

ReviewandReturn

Decision

N

Notification

End

CreateTask

TaskCompleted

NewChangeRequest


19/21


Questions and Conclusions

Nathan Giles

President and CEO

Efficient Enterprise Engineering, Inc.

(Ex3)


20/21


Secure a Bridgehead

D-2D-3

C&C

I

nfantry

Company

F-15Squadron

FACSquad

EODS

quad

F4-Squadron

StartWeather

OK?

Abort

SignalReadiness

YAll Units

Ready?

Issue Go

OrderY

N N

Signal

Readiness

Signal

Readiness

Signal

Readiness

Signal

Readiness

D-2:55LaunchSortie

D-2:35

LaunchSortie

D-2:10

BeginJamming

Jamming

Active?

D-2:05

InsertFACY

Abort

N

D-2:15

LaunchSortie

D-2:00

Paint Target

Target

Painted?

Abort

N

D-1:55

Launch

Weapons

Y

Target

Destroyed?

D-2:25

LaunchSortie

D-1:50

RTB

D-1:50

Recover

FAC

D-1:40

RTB

D-1:40

StopJamming

D-1:35

RTB

Abort

N

D-1:45

InsertEODY

D-1:25

Secure

Bridge

D-2:10

Begin

Maneuvers

Defenses

Destroyed?

Abort

N

D-1:35

TakeSouth

Approches

B


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C

ustomer

Developm

ent

Database

Project

Manager

User


(Status = 1)

Request

Received

Accepted?

Update(Status = 2)

Request

Denied

Update(Status = 3)

Y

N

Discussin

Weekly Status

Meeting

Request

Accepted

Give Task

to Project

Lead

SubmitsChange

Requestvia

OPIE

Update(Status = 4)

Request

Completed

Satisfied?

Notification

Notification

Update(Status = 5)

N

Y

Document

Changes/

Justification

ReceiveChangeOrder

Customer

Sign-off

Needed?

Y

Reviewand

ReturnDecision

N

Notification

End

CreateTask TaskCompleted

NewChange

Request

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