Gill Harrison, Annie Cushing, Viv Cook, Celia Goreham, Sheila Hayden, Mary Rogers, Natasha Perovic

Developing and evaluating a CETL faculty-development resource to improve formative feedback on clinical and communication skills

Feedback project

• CETL (Centre for Excellence in Teaching & Learning) Funding

Determinechallenging scenarios

Scenarios written

Videos made & workshop package

produced

Feedback

15 radiography / radiotherapy / ultrasound supervisors

“Using the feedback video helped me to get a better understanding of how to give feedback to students”

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A lot A little Not a lot Not at all

Talking wall – “I like”

Variety talking points

Multidisciplinary

Covers many issue in short clip

Promotes discussion

Stimulating

Getting ideas flowing Scenarios of difficult / challenging students

Student/tutor dynamics

‘safe’ environment to discuss concerns

How other people can successfully deal with these situations

Practice giving feedback

Good and bad scenarios shown and discussed

Addressing difficult / uncomfortable situations

Realistic Different way to practice reflection

Talking wall – “I didn’t like”

Scan room –

unrealisticlacking other equipment

Problems with IT (volume)

Talking wall – “I learned”

To discuss issues with others

Made me think about way I give feedback

Ways to give feedback when there’s not much positive

Reflect on own practice

Facial expressions and body language

Importance of feedback

Analysis of bad practice

Strategies to deal with difficult situations

Manage my own reactions

Going through structure of feedback

Talking wall – “I would change”

A bit pictorially

stark

Videos particular to each professional group

‘Bad’ student in different scenarios

Role play more situations

Add scenarios with health advocates

Not to give too much away with the titles of the scenarios

Add the shy student

More scenarios

How can you use the resource?

• http://www.cetl.org.uk/learning/feedback_opportunities/player.html