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    GIS IN BUSINESS

    VENKATESAN.C

    II SEM M.TECH(REMOTE SENSING)

    RS9122 GIS APPLICATIONS

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    Case study 1

    An Integrated approach for Banking

    GIS

    Mohammad Jafrullah

    Infotech Enterprises Ltd. Hyderabad

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    Outline

    Business Objectives of Banks

    How GIS can Help Banks Market Analysis

    Business Expansion Planning

    Bank Asset Management

    Retail banking services

    Integrated Approach for GIS

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    BusinessObjectives of a Bank

    Expansion of Customer base

    Improvement in Quality of the Services Increased Customer Satisfaction

    Consistent Business Growth

    Increase in Profitability Retaining the Customers

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    Market Analysis Customer Analysis

    where are our customers located?

    What are their characteristics (market

    segmentation, classification of residential areas)? which are the areas not served ?

    Analyze Market Trends

    Competitor Analysis

    where are our competitors located? Where are their customers ?

    Reason for existing performance ?

    Focused Marketing

    What are the products and the areas they are wellreceived ?

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    Analyse RetailMarkettrends

    Analyse Retail

    market trendsacross various

    branch's Does

    Land use/

    Income groups

    matters ???

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    Business Expansion Planning New Branch / New ATM Location

    Cost-effective site analysis to select a new bankbranch/ATM location

    Key elements-Concentration of commercial areas, trafficpatterns, workplaces or homes of customers

    Branch Performance Monitoring Defining a trade area around the branch,

    measuring the market potential within that trade area,

    identifying the nearby competitors. Decision support for Strategic Planning

    What if scenarios provide the means to determine theeffects of

    branch closures

    relocations

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    BankAssetM

    anagement To operate, maintain, and upgrade Bank's

    physical assets cost-effectively.

    Regular inspection for condition assessment

    infrastructure asset condition

    Return of Investment and Asset Performance

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    Retailbankingservices Online tracking of Cash status in ATMs

    Real Time solution for the replenishment and

    management of ATMs provides highly effective

    approach to the cash management cycle Auto detect component provides real time data in

    order to optimize the servicing of ATMs,

    GIS based solution displays the ATMs on the map

    along with the cash status to help in bettervisualization and better optimization in Cash

    distribution

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    Branch Performance

    Monitoring

    This Branch

    performance is going

    down quarter by

    quarter, Any Spatial

    Implications ???

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    Branch Performance

    Monitoring

    Relocate

    Branch

    Under Served

    Area

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    Cashvan Fleetmanagement

    Cash Van Fleet management for Cashdistribution

    Scheduling and planning of routes for cash vans and atthe same time ensuring that the Cash vans run as per theschedule and disburses the cash at ATMs in time.

    More Security for Cash vans by linking to Central officesusing Fleet management systems

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    Customer care / help Lines

    Customer calls to Help Line

    asking where is the Nearest

    ATM

    (Very common when we are new places)

    Person at Help desk can

    identify customer location

    based nearest landmarks

    and can guide him to nearestATM Location

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    Integrated Approach

    Fleet

    Managementsystem

    E ansi n

    lanning

    system

    Cust mer

    Relati n shi

    Management

    an ing

    ystem

    Mar eting

    Analysis

    system

    ERP

    ATM Cash

    Distributi n

    ystemIntegrated GI

    Database

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    Casestudy

    GIS for RuralMarketing

    Author: Suruchi Raina/Vijay Amanna

    [email protected]

    [email protected]

    Genesys International Corporation Limited,

    SEEPZ, Mumbai 96

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    Requirement Analysis Planning for maximum coverage of area.

    Identifying uncovered markets and locating them,

    Designing route plans, based on available roadinformation and demographics on these markets,

    Planning optimum routes for delivery to wholesale/retail outlets and product promotional

    campaigns. Addressing congregation like haat, mela, mandi

    along with normal route plan.

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    LinCompassLinCompassis designed as a modular

    application. Modules are based on threebroad requirements

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    MARKET ANALYSIS

    Identification of potentialmarket -

    Prioritization ofdistrict

    Drillingdownto the places ofvisit -

    Analysisbyquery

    Composite query

    Buffer query

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    Map showing Villages within 1 km from a

    State Highway identified by using buffer

    query

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    ROUTE PLANNING Example of a typical route plan:

    The required route should cover villages of population lessthan 4000, and each day it should visit three villages thatshould have either a haat day or a primary school or

    primary health center. The total travel distance should notexceed 60 Km and the distance between two villagesshould be less than 15 Km.

    Duration of route cycle = 25 days

    District to be covered = Lucknow

    Tahsil to be covered = Malihabad& Lucknow

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    Features of Route Design Module

    a) Route plan calculator

    b) Route Plans

    i) Stockist optionii) Linear & Circular Route option

    iii) Continuous and with break Plan selection

    iv) Automatic & Manual Route options

    v) Night-halt selection

    vi) Route plan for covering Mela Mandivii) Route plan along Highway

    viii) Combination of any of the above

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    Runtime attachment and

    detachment ofdata

    Relational Database Management

    System(RDBMS) has been used for

    database maintained

    The application attaches and detaches data

    automatically on run time as per the user

    selections, which reduces time consumptionwhile performing queries.

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    Reportsgeneration LinCompassautomatically generates

    reports of all route details along with the

    other required information.

    This is created in the .dbf format

    The application provides the option to

    export to excel.

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    Map displaying circular route plan along

    with the generated detailed report

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    DATABASE FOR LINCOMPASS

    APPLICATION

    Map data

    Tabular data Census data from International Institute of Population Science

    (IIPS), Census Department of respective states,

    Land Record Department,

    Road Department, etc.

    Congregation data giving information on the various melas andmandis held at various places.

    The entire database has been linked to the relevant map featuresthrough unique identification numbers.

    Database creation and development of application took about6 months of time with a team of 35.

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    CONC

    LUSION Application is fast and simple to use

    Implementation of this made identification

    of potential markets in the targeted

    population is much easier.

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    Case study 2Identifyingthe Relationship Between Area

    Characteristicsby SocialClass and Bank

    BranchesDistributionusing GISCase Study of Tokyo 23 Wards

    YoungJoo Lee, Hiromichi Fukui

    KeioU

    niversity, JapanEndo5322, Fujisawa, Kanagawa, 252-8520, Japan

    [email protected] , [email protected]

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    Methodology

    firststage

    market segmentation by factor analysis & cluster analysis

    using socioeconomic variables related to social level.

    used 2000 census data, NSC2001& high-income taxpayer list forsocioeconomic data.

    secondstage

    distribution characteristic of existing branches -overlay analysis withresult of segmentation.

    used point data of branches of five major banks made by addressmatching process

    base map of Tokyo 23 wards divided into 3058 towns.

    used SPSS11.5 and JMP5.0 for statistical analysis

    ArcGIS8.0 for spatial analysis to identify the relationship between areacharacteristics by social class and distribution characteristic of existingbank branches in Tokyo23 wards.

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    Factor Analysis

    population density, age(20s, 30s, 40s,50s, 60s), gender, households,

    residence types (aged-households, marriedcouple, have a children, single)

    ownership (home ownership, rent a house)

    education, job, employment, income, high-tax payer, consumer

    purchasing power

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    38 variables attributing to 9 factors

    Factor1(purchasing power),

    Factor2 (social position),

    Factor3 (residence type),

    Factor 4 (the rich),

    Factor 5 (the elderly),

    Factor 6 (thirty-something),

    Factor 7 (the fifties vs. the twenties),

    Factor 8(employment and ownership),

    Factor 9 (the forties)

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    Cluster Analysis

    Hierarchical cluster analysis using the Ward method

    Group1 (the elderly & life style stability),

    Group4 (30s & life style stability), Group5 (the noble class),

    Group6 (instability of life),

    Group7 (lifestyle stability),

    Group8 (spending power),

    Group9 (wealth).

    Groups 2 and 3 are removed from this result because ofoutliers.

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    Fig shows the number of towns contained

    by each clusters of 23 wards.

    Setagayaku, which is located in the west of

    Tokyo (Fig 1.)is the wealthiest area in

    Tokyo because, 65.8% of the towns in

    Setagayaku contained to Group 5(HighClass).

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    Result of Bank Branches

    Distributions

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    The graph of the relationship between area

    characteristic and branch distribution

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    Conclusions andDiscussions

    A lot of branches of five major banks are

    located in Group5 (high class). And,although the order is different, most ofbranches in five major banks are located in

    Group1 (the elderly & life style stability),

    Group8 (spending power), and

    Group6(instability of life ).

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