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2010-11 First Quarter Report to the WIB - Page 1 of 19

First Quarter Performance Report

PY 2010‐2011

Prepared for:

Oakland Workforce Investment Board

Prepared by:

Anne Chan, Rapid Response Manager, Oakland PIC John Tang, Program/Performance Oversight Director, Oakland PIC

Rebecca Wee, MIS Manager, Oakland PIC

Nov., 1, 2010


KEY ISSUES AND IMPACTS

Year‐to‐Date Performance Results for Qtr 1 in Program Year 2010‐11: The first quarter of program year 2010-2011 was marked by a 100-day State of California budget impasse, which blocked the flow of funds for the WIA Formula Adult program, the WIA Formula Dislocated Workers program, and the WIA Formula Youth Program. Despite the lack of funds, limited activities did take place for clients carried-over from the 2009-2010 formula programs. Fourteen adult clients were terminated from formula programs, with 13 entering employment (92.86% entered employment rate). A total of eight ARRA adult clients were terminated from the ARRA program, with all clients entering employment (100% placement rate). The primary activity for first quarter of 2010-2011 was the enrollment of adult clients into both the ARRA Adult and ARRA Dislocated Worker programs. Both programs came closer to fulfilling their enrollment targets. Currently, a total of 360 clients are enrolled into the ARRA Adult program. Of the 360 clients enrolled into the ARRA Adult program, approximately 80 clients are co-enrollment from the Formula Adult program. Without access for Formula funds, services to clients enrolled in Formula Adult and Formula Dislocated Worker can only be granted through co-enrollment with the ARRA program. Currently, 137 clients have enrolled into the ARRA Dislocated Worker program. At the time of this report, an additional 60 dislocated workers are being fast-tracked through the enrollment process. It is anticipated that over 200 individuals will be enrolled into the ARRA Dislocated Worker program by the end of October. AC HIRE The popular Alameda County HIRE subsidized employment program came to an end on Sept. 30th 2010. A total of 333 Oakland PIC clients were served in that program. Eighty percent (80%) of wages for program participants were subsidized by the Alameda County Social Services Agency. Participants were allowed to remain in the program for up to six months.

American Recovery and Reinvestment Act Program The American Recovery and Reinvestment Act (ARRA) funded Summer Youth Employment program for 2010 placed 242 youth into gainful summer employment. All summer youth program activities concluded on Sept. 30, 2010. The program ran smoothly and within budget. At the end of the 2009-2010 program year, it was identified that ARRA adult and ARRA displaced workers program, respectively, would need to undergo a significant recruitment drive. At that time ARRA Adult consisted of 179 enrolled clients, while ARRA Dislocated Worker (ARRA DW) had 49 enrolled clients. We are pleased to report that ARRA Adult enrollments have increased to 360 enrolled participants, while the ARRA DW program now has 137 enrolled participants. The ARRA DW program continues to be under-enrolled. It is anticipated that an additional 90+ enrollments will occur in the months of October and November 2010. Additionally, a series of Career Expositions will be conducted to facilitate recruitment and to target services to dislocated workers.


The additional 90+ enrollment into the ARRA Dislocated Worker’s program will all likely be placed into On-the-Job Training programs. Working in conjunction with WIB staff, the PIC have recruited clients for several targeted OJT projects including: Civic Corp Schools -- approx. 22 OJT placements Teacher Pathways -- approx. 15 OJT placements East Bay Teacher Pathways -- approx. 5 OJT placements City of Oakland Public Works -- 36 OJT placements Turner Group Construction -- 24 OJT placements

ARRA Programs Enrolled Exited Plmt. Rate Adult Program 360 7 100%

Displaced Worker Program 137 1 100% Summer Youth 242 242 n/a

At total of 83 worksites were employed in the ARRA Summer Youth Employment Program. The worksites included, but were not limited, to the following: East Bay Boxing Association GWD Redevelopment Ralph Bunch Youth Uprising Administration Media Arts Urban Youth Harvest Gazzali’s Supermarket Jay Phares Just Cause Oaklandish AMR (T&B) Creative Minds D Unique Tools Alameda County Public Health FERC The Town Center Café Youth Noise/Link Media Youth Together Job Corps (downtown Oakland) OBAY Creative Oakland PIC EBase Graham & Company Human Outreach Agency Kids Choice UCB/Thelton Henderson Big Time Printing Grand Lake Coffee House Simon’s Restaurant 3 D’s Daycare Butta Qutz Pro Wireless Men of Valor Academy One Family/Bikes 4 Life GIS Project Reems Academy Soul’s Restaurant Acts Full Gospel Church Higher Ground Oasis Pamper Spa

Rapid Response Activities: Services under WIA’s Rapid Response funding stream are tailored to meet the needs of specific companies and workers facing potential layoffs. Services delivered by the Oakland One-Stop system can include orientations to the use of the One Stop Career Centers, job fairs, job clubs, skills assessments, and workshops. In addition, staff from the local Employment Development Department (EDD) office, an active partner of the Oakland Workforce Investment Board


(WIB), participates in each Rapid Response visit, conveying information to workers about unemployment benefits and job search resources available through EDD. The first quarter of PY 2010-2011 a total of 13 rapid response interventions were delivered. Oakland organizations from which lay-offs have occurred or will occur include: the Oakland Police Department, Abbott Labs, and Owens Illinois. Additionally, WARN notices have been received to indicate eminent layoffs/closures at the following organizations: • TransBay Container Terminal, Inc.- Employees will work for the new company, Ports

Oakland Outer Harbor Terminal (PAOH); who is taking over the lease at the Port of Oakland

• McDonough, Holland & Allen PC - Another law firm took over the company. The attorneys who were not retained were allowed to look for jobs at other law firms. The administrative staff also found other jobs.

• Children's Hospital – Currently, hospital employees are required to take furlough days in an effort to reduce the number of layoffs.

• Alameda County Social Services - The AC Hire subsidized program ended and a large number of employers elected to keep the employees on at the end of the subsidy period, which was September 30, 2010.

• Port of Oakland - In an effort to reduce the likelihood of layoffs, employees are required to take 10 furlough days per year.

Chart 1: For the first quarter of program year 2010-11, the Rapid Response team served the following employers:


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7/7/2010 OR N City of Oakland-Police

250 Frank Ogawa Plaza Oakland 94612 7/30/2010 80 15 Distributed RR packet and presentations were give on One Stop

Career Centers, EDD, DOL, Labor Mkt., Training and resources.

7/13/2010 OR N City of Oakland-Police

250 Frank Ogawa Plaza Oakland 94612 7/30/2010 80 20 Distributed RR packet and presentations were give on One Stop


8/6/2010 Plan N Abbott Labs 1420 Harbor Bay Pkwy. Alameda 94501 9/30/2010 50 Met with HR Director to plan upcoming RR Orientations for dislocated

workers at company, including Contractors & Reg.

8/11/2010 OR N NUMMI 45500 Fremont Blvd. Fremont 94538 221 25 Follow-up orientation meeting with NUMMI workers who are also

Oakland residents.

8/12/2010 Plan N Alameda Co. Soc.Serv.

2000 San Pablo Ave. Oakland 94612 9/30/2010 80 Met with HR Director to plan upcoming RR Orientations for dislocated

workers at company, including Contractors & Reg.

8/19/2010 Plan N Department of Energy 1301 Clay St. Oakland 94612 9/30/2011 10 Met with HR Directors to plan upcoming RR Orientations for dislocated

workers at DOE.

8/19/2010 OR Y 2 Owens Illinois 3600 Alameda Ave. Oakland 94601 11/30/2010 212 30 Distributed RR packet and presentations were give on One Stop


8/20/2010 OR Y 2 Benefit Cosmetics 725-85th Avenue Oakland 94621 11/26/2010 52 45 Distributed RR packet and presentations were give on One Stop


8/23/2010 OR N Owens Illinois 3600 Alameda Ave. Oakland 94601 11/26/2010 212 33 Distributed RR packet and presentations were give on One Stop


8/25/2010 OR N NUMMI 45500 Fremont Blvd. Fremont 94538 221 12 Follow-up orientation meeting with NUMMI workers who are also

Oakland residents.

8/27/2010 OR N Owens Illinois 3600 Alameda Ave. Oakland 94601 11/26/2010 212 15 Distributed RR packet and presentations were give on One Stop


9/27/2010 OR y 2 Abbott Labs 1420 Harbor Bay Pkwy. Alameda 94501 9/30/2010 50 47 Distributed RR packet and presentations were give on One Stop



The Formula Youth Program Youth program data will not be presented in the current quarterly report do the program hiatus created by the Youth Year-Round RFP process. It is anticipated that youth providers will be given contracts in the second quarter of PY 2010-2011. Eligibility determination and enrollments into the year-round youth program will commence once the contracting process is completed. SERVICES TO JOB SEEKERS UNDER SERVICE INTEGRATION Analyzing the One‐Stop Data The problem of the decreasing daily count at One-Stop Career Center at 1212 Broadway appears to be have been ameliorated. Since its low point in April, 2010 daily count figures have risen in each of the past four months. At the low point, the total number of clients who accessed career center services for April 2010 was 2,999. In May, the figure increase to 3,468. In June, the number of users jumped dramatically to 6,575. In July, the numbers increase once again to 7,439. In Aug. and Sept., a total of 9,161and 8,903 clients, respectively, visited the career center for services! While the Sept. numbers have not yet been compiled, career center staffs have indicated that the foot traffic in the career center has not dropped-off, but, in fact, may have continued to increase.


The Oakland Career Expo Project To address the need to recruit and improve services to dislocated workers, a total of 32 career expositions will be organized. Beginning on Saturday Nov. 6th, the expositions will be held at the rate of one1 per week for a period of 8 months. The expositions will target displaced workers and workers at sites where WARN notices have been filed. Of the 32 career expos, approximately 16 will be held at a local “career center” and 16 will be held off-site (either at employer locations or at a local community college). Each career expo will feature the following activities:

• Presentation to dislocated workers of available services • Job Skills Assessment using (Key Train) • Stress Management from the Center for Working Life (or a comparable agency) • Debt Counseling from Consumer Credit Counseling Services (or a comparable agency) • Resume writing workshops and resume posting using the Virtual One-Stop • Interviewing Workshops with mock interviews attended by actual corporate hiring

manager • Information, Referral and Coordination with other agencies providing support to

dislocated workers • An over view of services offered by the Trade Adjustment Assistance reform act • An overview of services offered by the Employment Development Division of the State

of California

Individual career expos will target specific employment sectors including: the skilled trades, careers as healthcare technicians, and careers in digital arts media. Additionally, the career expos will be culturally sensitive and will include workshops conducted in multiple languages. The schedule for the first two months includes: November 6th — Career Expo at Lao Family Community Development Where: Lao Family Community Development One-Stop, 2325 E 12th St., Oakland, CA 94601 Keynote Speaker: Supervisor Keith Carson Workshop: A Focus on Seasonal Hiring Free food and employers will be on-site to conduct seasonal hiring. Time: 10am - 4pm November 8th — Career Expo at the English Center One - Stop Where: The English Center One-Stop: 66 Franklin St Ste 300, Oakland, CA 94607 Workshop: Turbo Charge Your Job Search Workshop will introduce jobseekers to the new Virtual One-Stop application and review other ways to streamline your job search with technology! Raffle for free laptop. Food and Child Care provided. Time: 4pm – 8 pm November 20th — Seasonal Opportunities Where: San Antonio Senior Center, 3301 E 12th Street, Oakland, CA 94601 Accessible by BART and AC transit (Fruitvale BART Station) Workshop: From Temp to Hire Free Food, Employers on site and giveaways for a select few that attend the workshops


Childcare will be provided on-site. Time: 12pm - 4pm December 1st — Over 40 Workers Where: Alameda Convention Center Keynote address and workshops related to employment strategies for over 40 workers. Employers will be onsite to hire program participants. Time: 9am – 1pm December 4th — Explore New Career Options Where: Lao Family Community Development One-Stop, 2325 E 12th St., Oakland, CA 94601 Workshops will focus on skill attainment and the use the Key Train system to improve skill attainment. Workshops will be conducted in 5 languages: English, Spanish, Chinese, Burmese, and Bhutanese. Time: 10am – 4 pm

December 8th — LinkedIn Social Networking Where: The English Center One-Stop, 66 Franklin St Ste 300, Oakland, CA 94607 Workshop: It’s who you know! Workshops will focus on the importance of social networking in your job search, including a presentation on LinkedIn, the premiere professional networking website. Childcare and food will be provided. Raffle for prizes! Time: 4pm – 8pm

December 16th — Stress Free Holidays Where: San Antonio Senior Center, 3301 E 12th Street, Oakland, CA 94601 Accessible by BART and AC transit (Fruitvale BART Station) Workshops: Knowing your Transferable Skills and Financial Health Free Food, Employers on site and giveaways for a select few that attend the workshops Childcare will be provided on-site. Time: 4pm - 7pm

January 5th — Careers in the Skilled Trades Where: Alameda Convention Center Accessible by BART and AC transit (Fruitvale BART Station) First Impressions and Workshops: Accessing the Construction Trades Jobs in the Current Economy Free Food, Employers on site and giveaways for a select few that attend the workshops Childcare will be provided on-site. Time: 9am - 1pm


Table 1: Program Year 2010-2011 - ARRA Adult and Dislocated Worker Common Measures First Quarter 7/1/10 through 9/30/10

A B C D E F G H I J K L

Service Provider Category

Carried Over From

Previous Years

Enrolled this

Program Year

Enrlmt Goal this

Program Year

% of this PY Enrlmnt

Goal

Overall Results Total

Active or

Enrolled this PY

Total Exited

this PY

Placed this PY

% of Plmnts to Exits

State Goals

Success Rate

PIC Adult 0 239 216 110.65% 239 3 3 100.00% 68.00% 147.06% DWs 0 118 272 43.38% 118 1 1 100.00% 74.00% 135.14%

English Center

Adult 0 33 60 55.00% 33 0 0 0.00% 68.00% 0.00% DWs 0 6 20 30.00% 6 0 0 0.00% 74.00% 0.00%

Lao Family

Adult 0 27 54 50.00% 27 0 0 0.00% 68.00% 0.00% DWs 0 8 10 80.00% 8 0 0 0.00% 74.00% 0.00%

Unity Council

Adult 0 28 80 35.00% 28 2 2 100.00% 68.00% 147.06% DWs 0 5 16 31.25% 5 0 0 0.00% 74.00% 0.00%

ASSETS Adult 0 33 66 50.00% 33 2 2 100.00% 68.00% 147.06% DWs 0 N/A N/A 0.00% NA NA NA 0.00% 74.00% 0.00%

Totals 0 497 794 62.59% 497 8 8 100.00% 77.00% 129.87% Adults 0 360 476 75.63% 360 7 7 100.00% 73.00% 136.99%

Dislocated Workers 0 137 318 43.08% 137 1 1 100.00% 79.00% 126.58%


Table 2: Program Year 2010-2011 - Formula Adult and Dislocated Worker Common Measures First Quarter 7/1/10 through 9/30/10

A B C D E F G H I J K L

Service Provider Category

Carried Over From

Previous Years

Enrolled this

Program Year

Enrlmt Goal this

Program Year


Goal


Active or

Enrolled this PY

Total Exited

this PY

Placed this PY

% of Plmnts to Exits

State Goals

Success Rate

PIC Adult 173 0 108 0.00% 173 2 2 100.00% 68.00% 147.06% DWs 209 0 136 0.00% 209 4 4 100.00% 74.00% 135.14%

English Center

Adult 69 0 30 0.00% 69 0 0 0.00% 68.00% 0.00% DWs 6 0 10 0.00% 6 0 0 0.00% 74.00% 0.00%

Lao Family

Adult 9 0 27 0.00% 9 0 0 0.00% 68.00% 0.00% DWs 2 0 5 0.00% 2 0 0 0.00% 74.00% 0.00%

Unity Council

Adult 36 0 40 0.00% 36 4 3 75.00% 68.00% 110.29% DWs 10 0 8 0.00% 10 2 2 100.00% 74.00% 135.14%

ASSETS Adult 32 0 33 0.00% 32 2 2 100.00% 68.00% 147.06% DWs NA NA NA 0.00% NA NA NA 0.00% 74.00% 0.00%

Totals 546 0 397 0.00% 546 14 13 92.86% 77.00% 120.59% Adults 319 0 238 0.00% 319 8 7 87.50% 73.00% 119.86%

Dislocated Workers 227 0 159 0.00% 227 6 6 100.00% 79.00% 126.58%


Table 3: Out-Of-School Participants in Youth WIA Programs Active as of September 30th 2010

A B C D E F G H I J K L M N

Service Provider

Carried Over From

Previous Years

Enrolled this

Program Year

Enrlmt Goal this

Program Year

% of This PY Enrlmnt

Goal

Total

Active or

Enrolled this PY

Total Exited

this PY

Emplmt or

PostSec this PY

% of Plmnts/PostSec

to Exits

Emp or PostSec

State Goals

Diploma or

Degree

% Degree

/Diploma this PY

Degree or

Dipl. State Goal

Lit/Num

Lao Family 33 0 NA 0.00% 33 1 1 100.00% 65.00% 0 0.00% 61.00% 0

Pivotal Point 18 0 NA 0.00% 18 2 2 100.00% 65.00% 2 100.00% 61.00% 0

Scotlan Center 61 0 NA 0.00% 61 0 0 0.00% 65.00% 0 0.00% 61.00% 6

YEP 125 0 NA 0.00% 125 16 16 0.00% 65.00% 5 31.25% 61.00% 0

Totals 237 0 0 0.00% 237 19 19 100.00% 67.00% 7 36.84% 61.00% 6


Table 4: In-School Participants in Youth WIA Programs Active as of September 30th 2010

A B C D E F G H I J K L M N

Service Provider

Carried Over From

Previous Years

Enrolled this

Program Year

Enrlmt Goal this

Program Year


Goal


Active or

Enrolled this PY

Total Exited

this PY

Emplmt or

PostSec this PY

% of Plmnts/PostSec

to Exits

Emp or PostSec

State Goals

Diploma or

Degree

% Degree

/Diploma this PY

Degree or

Dipl. State Goal

Lit/Num

AlCo Health C 43 0 NA 0.00% 43 1 1 100.00% 65.00% 1 100.00% 61.00% N/A

Lao Family 14 0 NA 0.00% 14 10 10 100.00% 65.00% 10 100.00% 61.00% N/A

Scotlan Center 17 0 NA 0.00% 17 0 0 0.00% 65.00% 0 0.00% 61.00% N/A

YEP 235 0 NA 0.00% 235 0 0 0.00% 65.00% 0 0.00% 61.00% N/A

Totals 309 0 0 #DIV/0! 309 11 11 100.00% 67.00% 11 100.00% 61.00% 0


July, 2010 Monthly Data Formula Formula ARRA ARRA Youth Youth ARRA

Total Adult DW Adult DW In‐School Out‐of‐School SYEP

# of Visits to One‐Stop site 7430 # of Universal Client Visits (unique individuals) # of clients enrolled in WIA Intensive Services 324 233 274 85 299 231 242# of clients exiting WIA services 2 4 8 1 0 14 # of exits for Employment (job placements) 2 4 8 1 0 14 # of exits for Post‐Secondary Education Average Wage of Job Placements $11.00 $15.00 $13.43 $15.68 $0.00 $10.42 % of clients placed achieving 90 day retention Changes in Earnings over previous quarter # of WIA clients obtaining a degree or diploma 0 3 Literacy/Numeracy Gains # of Clients receiving ITAs 2 18 2 # of Clients participating in OJT 1 3 Rapid Response Services # of Rapid Response Events Coordinated 2 # of clients served by Rapid Response services 35 # of potential clients served by Rapid Res. Services 160


August, 2010 Monthly Data Formula Formula ARRA ARRA Youth Youth ARRA

Total Adult DW Adult DW In‐School

Out‐of‐School SYEP

# of Visits to One‐Stop site 9161 # of Universal Client Visits (unique individuals) # of clients enrolled in WIA Intensive Services 320 231 310 113 299 223 242# of clients exiting WIA services 4 5 4 0 18 4 # of exits for Employment (job placements) 3 5 4 0 1 3 # of exits for Post‐Secondary Education 13 0 Average Wage of Job Placements $13.35 $21.74 $13.56 $0.00 $9.00 $11.58 % of clients placed achieving 90 day retention Changes in Earnings over previous quarter # of WIA clients obtaining a degree or diploma 13 1 Literacy/Numeracy Gains # of Clients receiving ITAs 1 3 13 3 # of Clients participating in OJT 2 1 Rapid Response Services # of Rapid Response Events Coordinated 9 # of clients served by Rapid Response services 160 # of potential clients served by Rapid Res. Services 1270


September, 2010 Monthly Data Formula Formula ARRA ARRA Youth Youth ARRA

Total Adult DW Adult DW In‐School

Out‐of‐School SYEP

# of Visits to One‐Stop site 8903 # of Universal Client Visits (unique individuals) # of clients enrolled in WIA Intensive Services 320 226 359 134 286 214 242# of clients exiting WIA services 7 7 49 23 3 3 242# of exits for Employment (job placements) 1 0 12 2 0 3 # of exits for Post‐Secondary Education 1 1 Average Wage of Job Placements $16.47 $0.00 $8.30 $22.56 $0.00 $0.00 % of clients placed achieving 90 day retention Changes in Earnings over previous quarter # of WIA clients obtaining a degree or diploma 1 Literacy/Numeracy Gains 6 # of Clients receiving ITAs 1 2 26 13 # of Clients participating in OJT 2 Rapid Response Services # of Rapid Response Events Coordinated 1 # of clients served by Rapid Response services 47 # of potential clients served by Rapid Res. Services 50


Demographic Data

FIRST QUARTER – PY 2010‐2011 ARRA and Formula ADULTS ARRA and Formula YOUTH

TOTAL WIA

ADULT WIA

DISLOCATED IN‐

SCHOOL OUT‐OF‐SCHOOL

DEMOGRAPHICS Race/ Ethnicity ‐ Top 5 African American 265 265 Latino/a 47 47 Chinese 34 34 White 27 27 Vietnamese 12 12 Gender Female 206 82 43 44 37 Male 216 122 36 28 30 Age < 19 138 NA NA 71 67 > 19 284 205 79 NA NA ZIP/ Neighborhood ‐ Top 5

94601 55 55 94606 51 51 94605 44 44 94621 43 43 94603 36 36

Re‐Entry 34 34 0 0 0 Disabled 34 34 0 0 0 Foster Youth 17 NA NA 5 12 Long‐Term Unemployed 171 171 0 0 0 LEP clients 66 38 19 4 5 EMPLOYMENT List Occupations Administrative and information clerks Agricultural Bank tellers Business and Financial Operations Child care workers Communications equipment operators Drivers Food prep and serving staff Home health aide Interviewers, Except Eligibility and Loan Labor, grounds keeping and landscaping Loan and credit clerks Nursing aide Real estate appraiser


Security guard Shipping, receiving and traffic clerks Social workers Stock clerks Supervisors manufacturing Truck drivers Warehouse order fillers List Industries 48% Office and admin support 7% Healthcare support 7% Food prep and serving 7% Personal care and service 7% Transportation and material moving 4% Management occupations 4% Business and financial occupations 4% Community and social services 4% Protective service 4% Building and grounds cleaning and maintenance 4% Construction List Part‐time vs. Full‐time Placements Part‐time 24 6 3 0 15 Full‐time 17 9 2 0 6 Diploma or Degree – List diplomas/ degrees achieved High School Diploma 22 0 0 22 0 Equivalency/GED 3 0 0 0 3 AA or AS Diploma/Degree 0 0 0 0 0 BA or BS Diploma/Degree 0 0 0 0 0 Occupational Skills License 3 1 0 0 2 Occupational Skills Certificate or Credential 5 3 2 0 0 List names of accredited training institutions

Academy of Chinese Culture Advanced Pro Nursing Institute Allied Business School, Inc. Cal. Inc. Northern California Teamsters Apprenticeship Training

Youth providers, community programs and adult schools ‐ attainment of GED certificate and equivalent

Rapid Response Services: Placement information that quantifies the impact of the services listed above. Information can include # of clients enrolled in WIA services, # of clients that have gained employment with a different employer, or other measures.

Provided by Anne Chan on Page 5.


Please contact the Oakland Private Industry Council Performance and Program Monitoring Department with any questions or comments.

Respectfully submitted,

Anne Chan, John Tang, and Rebecca Wee

1 Frank H. Ogawa Plaza, 3rd Floor, Oakland, CA 94612 510‐238‐7581 (phone) 510‐238‐4731 (fax)

WWW.OAKLANDWIB.ORG

MEMORANDUM DATE: November 2nd , 2010 TO: Oakland Workforce Investment Board FROM: Agnes Ubalde, Chair of Oakland WIB Quality Assurance Committee RE: Fiscal Reporting Standards for FY2010‐2011

REQUESTED ACTION: The Oakland Workforce Investment Board (WIB) requests that the entity serving as System Administrator provide to the Board quarterly financial updates. These quarterly reports shall provide an update on actual expenditures related to the board‐approved budget for the fiscal year.

DISCUSSION: There is a need for greater transparency and financial accountability for the funding administered by the Oakland WIB. Currently there is no formal structure or system for providing the members of the Oakland WIB with clear and timely fiscal reporting relating to the annual Board‐approved budget. With the provision of clear and timely fiscal information, the Board will be better informed to make policy recommendations and to provide oversight on how funding is currently administered within Oakland’s local Workforce Investment Area (LWIA). On October 20th 2010 the Oakland WIB Quality Assurance Committee discussed and unanimously moved to recommend to the full board to adopt the policy recommendation as re‐stated below

RECOMMENDATIONS: Due to the need for greater oversight of the public dollars administered by the Oakland WIB; the need for more timely and accurate fiscal information on the current performance of the system to assist the WIB in making more informed policy decisions; and in response to requests by members of the Oakland WIB, the WIB Quality Assurance Committee recommends the full body of the WIB take the following action: Approval and adoption of a recommendation to require quarterly financial reporting to be provided by the entity serving as System Administrator to the Oakland WIB. The financial reporting shall provide an update of actual expenditures compared to the board‐approved budget for the fiscal year.

MEMORANDUM DATE: November 8, 2010 TO: Oakland Workforce Investment Board FROM: Agnes Ubalde, Chair of the Oakland Workforce Investment Board RE: Request for Proposal (RFP) #104 – WIB Strategic Plan RFP REQUESTED ACTION: The Oakland Workforce Investment Board (WIB) approves the framework of RFP #104 for a WIB Strategic Planner to develop a three year WIB Strategic Plan in concert with the WIB as identified in this memo. Given the timeline and lack of a scheduled January WIB meeting, we request that the WIB grant staff authority to conduct an RFP process that will allow for the release of an RFP and award up to $50,000.00 in a contract for the scope of work as defined below for a six month period beginning January 2011 and ending June 2011.

DISCUSSION: The proposed strategic planning timeline, contractor qualifications and services to be provided are outlined below. Qualifications of Consultant:

Experienced organizational development professional Knowledge of Oakland’s workforce community and the local employment services

delivery system Experience related to WIA legislation, its activities, federal/state funding regulations,

public procurement and investment planning for public resources Experience conducting needs assessments, accessing and analyzing existing data

sources, conducting independent research and analysis Experienced in working with multiple and diverse stakeholders

Services Framework:

The Retreat Process Develop a process to engage all workforce development stakeholders Organize and facilitate a WIB Strategic Planning Retreat which will be scheduled for

January 2011. Develop all retreat materials: documents, tools, and strategic plan template for discussion.

Develop a framework to craft a vision and mission statement for the WIB Discussion of Oakland’s unique workforce objectives, outcome goals, and performance

measures Research and present an assessment of strategic plan models from other LWIAs

Page--2

The Consultant’s Strategic Plan Process Collaboration with the WIB and City staff on the community input process and in the

scope and focus of the needs assessment Incorporate workforce community and stakeholder input in the process including: key

informant interviews, focus groups, provider and client surveys Sharing with the WIB and City staff preliminary drafts of needs assessment and

research of best practices to allow for input into the plan’s direction Provide monthly reports on progress and activities Ongoing meetings with stakeholders and major WIB partners to explore how best to

leverage resources, integrate strategies, and align efforts Methods to enhance the delivery of services within Oakland’s workforce development

system and Comprehensive and Affiliate One-Stops to meet the needs of all Oakland residents and employers

Identify strategies to improve access for underrepresented and special needs populations, increase linkages and partnerships across the system, and effectively engage employers and business leaders

Build upon documents already adopted by the WIB including the Workforce Scan and the Local Plan

Identify annual and three year outcomes to be achieved, define indicators to measure outcomes, define strategies to achieve outcomes

Outcome: A three year plan that will: Clarify the WIB’s mission Provide strategy for business engagement in key industry sectors Provide strategy to align workforce and economic development strategies Provide a plan for a strong regional collaboration Provide a plan for program and resource development Provide board development strategy Provide a strategy for technology improvement Assess the WIB’s strengths and weaknesses

Strategic Planning Tentative Timeline:

WIB Approval of SP RFP Process November 8th Release RFP November 19th Bidder’s Conference December 1st RFP Due December 9th by 4:00 p.m. Interviews and Selection December 16th from 9a.m.– 3p.m. Consultant Contract begins January 3, 2011 Consultant Contract ends June 30, 2011 RECOMMENDATIONS: Staff recommends that the WIB approve the framework of RFP #104 to procure a strategic planner as identified in this memo and authorize staff to issue an RFP to procure professional services, and enter into contract with the winning proposal to conduct a WIB Strategic Planning Retreat and to develop a three year WIB Strategic Plan.

MEMORANDUM TO: Oakland Workforce Investment Board FROM: Theo Oliphant, Mayor's Office of Public Private Partnerships DATE: November 8, 2010 SUBJECT: Increasing On-The-Job Training Participant Wage Limit Background On-The-Job-Training (OJT) programs provide a direct connection between employers and jobseekers, enabling jobseekers to develop skills, earn income and build their build a work history. Employers benefit from the reduced operating cost to hiring and training the new hire. Workforce Investment Act (WIA) regulations permit local area WIBs to fund OJT for up to 520 hours. Additionally, the Oakland WIB's OJT rules have historically placed a $4,000 cap per participant, with the Oakland Private Industry Council, in its capacity as System Administrator, having the authority to approve raising the wages cap to $6,000 per participant. Importantly, OJT programs have usually involved entry-level jobs with wages ranging from $10 - $12 per hour. At that pay scale, the 520 hour cap aligns well with the $6,000 limitation. Recent Developments In Targeted Sectors Several third party studies have posited that careers in construction, trade & logistics, green jobs, and healthcare provide good-paying jobs and are relatively more willing to hire jobseekers with barriers to employment such as lower educational attainment, lack of work history and previous incarceration.1 The Mayor's Office staff and OPIC have collaborated to develop paid OJT opportunities for Oakland residents who are enrolled as WIA clients. Specifically, our office contacted various employers in the targeted industry clusters to ascertain their willingness to provide private sector jobs to WIA clients through an OJT program funded with ARRA funds and/or WIA formula funding. OPIC has devoted substantial management and staff time to meeting with these employers, explaining the WIA guidelines and performing the OJT orientation for the WIA clients.

1 See Taking Stock of Oakland Economy (2007), report commissioned by Mayor Dellums and the

Oakland Metropolitan Chamber of Commerce launching the Oakland Partnership; Greening the East Bay Economy (2009) by Elizabeth Redmon.

We have recently developed partnerships leading to 77 committed OJT opportunities for 2010-2011 that are now being filled with Oakland WIA clients. The following are paid OJT opportunities for Oakland residents. Industry Employer # OJT Participants Hourly wages Landscaping / Maintenance

Volunteers of America (via Oakland Public Works)

36

$16.95 / hour

Construction Turner Group Construction

26 $24.12 / hour

Trade & Logistics

PCC Logistics 15 $10 - $16 / hour

total 77 We have held preliminary discussions with various healthcare companies, and we are also pursuing opportunities in the Digital Arts and Media sector. Proposal Summary We have confirmed that employers find subsidized wages a compelling draw for filling their hiring needs with Oakland residents who are registered WIA Clients eligible for wage subsidies. However, we have also learned from employers that the WIA clients typically require 3 – 4 months to reach the productivity level of similarly situated employees hired via other traditional methods. In short, 520 hours is an adequate amount of training and transition time. The challenge is that higher paying jobs in the $17 - $24, would in some instances only allow for less than 2 months of subsidized training if the participant limitation remains $6,000 per person. Staff and OPIC jointly recommend that the per participant limitation be raised to $10,000 effective immediately. Goals and Objectives The goals of the revamped OJT program is to provide a direct employment pipeline connecting WIA-enrolled jobseekers with permanent private sector employment. We believe this will accomplish several objectives:

First, it will improve and enhance the profile of the Oakland WIB with the East Bay business community.

Second, this OJT program will provide a real world test of the thesis regarding cluster focused strategies for linking economic and workforce development.

Third, successful administration of this program will improve the competitive position of the Oakland WIB, and our CBOs and educational institutions for future leveraging grants, particularly with regard to green jobs.

Fiscal Impact The proposed OJT program will enable an expedited spend-down of the available non-obligated ARRA funds. The State EDD has approved this strategy for maximizing the impact of the ARRA funds, and ensuring that funds are fully deployed prior to the June 30, 2011 deadline. Requested Action We request that the Oakland WIB adopt the following resolution: The Oakland WIB hereby adopts a policy for On-The-Job Training increasing the maximum amount of subsidized wages per WIA-client to $10,000; provided however, that subsidized wages cannot exceed 520 hours for such WIA-client.

Oakland Workforce Investment Board ‐ Office of the Mayor 1 Frank H. Ogawa Plaza, 3rd Floor, Oakland, CA 94612

www.oaklandwib.org

MEMORANDUM DATE: November 4, 2010 TO: Oakland Workforce Investment Board Executive Committee FROM: Agnes Ubalde, Acting Chair of Oakland WIB RE: Request for Proposal (RFP) #105 – Innovation RFP

REQUESTED ACTION: The Oakland Workforce Investment Board (WIB) Executive Committee requests approval of the framework of RFP #105 (“Innovation RFP”) to fund innovative workforce development services as identified in this memo. We request that the WIB grant staff authority to develop and issue an RFP for the provision of WIA workforce development services, primarily targeting Dislocated Workers, with the intent of encouraging new and innovative program designs to meet the tremendous workforce needs of Oakland’s unemployed residents. City staff will manage the RFP development, solicitation, and review process, with final contracts with vendors, contractor and/or grantees to be brought back to the WIB for final approval on contract scope‐of‐work and funding amounts prior to their finalization.

DISCUSSION: On August 12, 2010 the WIB approved a FY2010‐2011 budget that called for the issuance of an RFP to obligate $468,000 in WIA FY2010‐2011 formula dollars “to fund new and innovative workforce training programs and also to expand WIA services”. The City of Oakland, through the Oakland WIB, will issue this RFP to fund workforce training programs that align with the City’s Economic Development priorities and address the present needs faced by Oakland jobseekers in the current local labor market landscape. This RFP will utilize funds from the Workforce Investment Act (WIA) FY2010‐2011 Formula Allocations and Incentive Award. Specifically, $316,000 in WIA FY2010‐2011 Formula Rapid Response, $129,000 in WIA FY2010‐2011 Formula Dislocated Worker and $22,000 in Incentive Award funding will be made available through this RFP. Through this RFP, Oakland WIB will fund proposals that present promising strategies for workforce training that addresses Oakland’s unique needs, while demonstrating sufficient capacity to manage federal WIA funds. Priority for programs to be funded through the Innovation RFP will be based on alignment to previously identified policy promoted by the WIB, most recently through the release of RFP #103 for One‐Stop Services, and in the recent RFP to support programs that provide year‐round WIA youth services. These priorities include:


www.oaklandwib.org

• Improving the delivery of services within Oakland’s workforce development system to meet the needs of all Oakland residents and employers;

• Supporting strategies that align workforce development services with the City of Oakland’s economic development strategies and targeted industry sectors, resulting in a more integrated and cohesive workforce development system;

• Improving access for underrepresented and special need populations by providing job search, employment, and training services designed to meet specific cultural, geographic, and population‐specific needs;

• Building stronger partnerships and connections with the local educational system through high schools, career and technical training institutes, adult schools, and community colleges;

• Supporting Comprehensive and Affiliate One‐Stop Career Link Centers that demonstrate capacity and effective strategies to engage Oakland’s priority industries and businesses to develop workforce strategies that meet the real‐time needs of Oakland’s employers;

• Targeting services to reach the diverse groups in Oakland; • Supporting a diversity of service providers, types of programs and innovative methods of service delivery, as well as support for organizations that have not received prior WIA funding but demonstrate the capacity to implement the services and accommodate federal requirements;

• Encouraging collaborative programs that build relationships that include small organizations, innovative approaches, and key partnerships such as probation, adult education, and community colleges.

In addition, the Service Framework for the Innovation RFP incorporates policy strategies that have been developed based upon recent local data that has highlighted current factors and trends unique to Oakland’s labor market, as well as broader research and studies used to inform the WIB board in the development of workforce policy, notably:

• Oakland Workforce Investment Board: A Scan of the Local Workforce Landscape, RDP Consulting and Solutions 4 Communities, July 2010.

• Pathways Out of Poverty for Vulnerable Californians: Policies that Prepare the Workforce for MiddleSkill Infrastructure Jobs, PolicyLink, September 2010

• Building the East Bay Green Economy: Critical Steps for Supporting and Engaging East Bay Green Business, Oakland Metropolitan Chamber of Commerce, October 2009.

• Putting the East Bay to WorkSustainable Jobs for the Underemployed, East Bay Community Foundation, September 2009;

• Taking Stock of Oakland’s Economy, Oakland Metropolitan Chamber of Commerce, April 2007;

• Oakland Moving Forward, Community Task Force Report on Economic Development, 2007;

• “Libraries Branch Out into JobHunting Centers”, San Francisco Chronicle, August 1, 2010; • “Great Cities need Libraries now, More than Ever,” San Francisco Chronicle, November 8, 2009.

• Disability Employment Research Resources, United States Department of Labor, Office of Disability Employment Policy (ODEP)


www.oaklandwib.org

The RFP strategy will keep the Oakland WIB in federal, state and local compliance regarding procurement of WIA funds while improving the delivery of services to meet the needs of Oakland residents seeking support and training to gain employment.

Services Framework: Strategy 1: SectorBased Workforce Development Training It has been a long‐standing priority of the City of Oakland and the WIB to link workforce training to the City’s priority industry sectors and current economic development projects. Through this RFP the City of Oakland will seek qualified organizations to develop and implement workforce training services linked to: Retail; Arts and Digital Media; Healthcare & Life Sciences; Green Business; and International Trade and Logistics. Projects must demonstrate compelling need and strong program design with services coordinated to businesses and specific City of Oakland Economic Development projects coming to fruition during the expected grant period.

Strategy 2: Career and Technical Education Programs Career and Technical Education Programs are key components in Oakland’s role developing an educated, prepared, adaptable and competitive workforce. Priority Oakland Career and Technical Education projects to be supported through this RFP include projects linked to the Teacher Pathway program, which works to attract and retain high‐quality teachers, particularly in low‐performing schools; and the Green Energy and Technology (GET) Academies, which operate as a component of the larger East Bay Green Corridor Project. GET Academies support the development of multiple pathways by which California’s students can graduate high school, complete postsecondary education.

Strategy 3: Workforce Services for People with Disabilities In the first quarter of the current Program Year 2010‐2011, over sixteen percent (16.5%, or 34 out of 205) of new adult clients who enrolled in Oakland’s workforce system were adults with disabilities. This is equal to the new enrollment of adults returning to the workforce who are on parole or probation (‘re‐entry clients’), (OPIC Q1 FY2010‐2011 Performance Report). While our system has developed multiple efforts to serve re‐entry clients with tailored services, there has not been a similar effort to meet the needs of disabled jobseekers, despite the overwhelming research documenting the disproportionate levels of unemployment, lack of opportunity, and other obstacles facing the community. It has been a national priority through the US Department of Labor Employment and Training Administration to promote comprehensive services and work incentive information for people with disabilities through the Disability Program Navigator Initiative. The Initiative focuses on developing new and ongoing partnerships to achieve seamless, comprehensive, and integrated access to services, creating systemic change, and expanding the workforce development system's capacity to serve customers with disabilities and employers. In California, the California Workforce Association (CWA) and California Health Incentives Improvement Program (CHIIP) are working in partnership to address the need for seamlessly transitioning services for youth with disabilities moving into employment and independent living as adults. The Innovation RFP will encourage innovative program strategies that build upon the approaches and programming of the above state and federal initiatives, while bringing in new concepts and strategies into Oakland’s workforce development system.


www.oaklandwib.org

Strategy 4: Partnerships with the Library System for the Provision of Workforce Services Over the past five years, the number of unemployed Oakland residents has increased at an alarming rate, to the point where now over 17% of the labor force is officially unemployed, according to current state Economic Development Department data. This equates to over 35,000 unemployed Oakland residents as of September 2010. In other words, there are now over 20,000 more Oakland residents unemployed than there were five years ago, highlighting the tremendous need for innovative solutions to the provision of workforce services to complement the core service delivery strategy promoted within our current local workforce system. The Oakland Public Library system has played an increasingly important role during this economic downturn, serving growing numbers of jobseekers that turn to the Main Library and their local branch library for information on job resources and training, and to use computers for job search, online applications, and computer skills development to improve their competitiveness in the tight labor market. We are encouraging innovative programs that directly partner with the Oakland Public Library system to serve unemployed Oakland residents and link them to WIA services leading to job placement. The parameters for the services offered by winning contractors will be dictated primarily through federal and state WIA guidelines and regulations.

RECOMMENDATIONS: Given the need for a public procurement of federal WIA dollars and the pressing need to provide workforce development services that meet the real‐time needs of Oakland residents in this time of extraordinarily high unemployment, the WIB Executive Committee recommends the following action from the WIB: Immediate WIB authorization to approve the framework of RFP #105 – Innovation RFP ‐ to fund activities identified in this memo, and grant the City of Oakland through the Oakland WIB the authority to develop and release the RFP for innovative workforce training services. WIB staff will bring final recommendations for contracts and funding allocations back to the full WIB for final approval on the scope‐of‐work and funding amounts for the contracts.

City Attorney’s Findings re: One‐Stop RFP process

I was asked by the Mayor's Office to look into this issue raised by Greg below. Based on my review of the memo, the minutes, and the tape of the meeting discussing the RFP item, it's clear to me that the WIB authorized staff to pursue the RFP process, including drafting and issuing the RFP, and there was no direction from the WIB to bring back the draft RFP to the WIB for review or approval. The written materials for the RFP item on the July 15 WIB included a memo to the WIB from the chair of the One Stop Leadership Committee. Under "Requested Action," the chair of the committee wrote: "We request that the WIB grant staff authority to conduct a RFP process that will allow for continuity of workforce development services through our One‐Stop system, with recommendations on contracts with vendors, contractor and/or grantees to be brought back to the full WIB for final approval on contract scope‐of‐work and funding levels." Again, under "Recommendations," the memo states that the committee recommends "Immediate WIB authorization to approve the framework of RFP #103 to fund activities identified in this memo and grant the City of Oakland through the Oakland WIB the authority to conduct a RFP process for One‐Stop services. WIB staff will bring recommendations for contracts and funding allocations to the full WIB for final approval regarding contract scope‐of‐work and funding amounts." (At the WIB meeting, the chair clarified that this actually wasn't a formal recommendation from the committee, since the committee did not have a quorum to take action. Presumably the memo expressed the consensus of the committee members who attended the meeting.) The recommended action was clearly to delegate administrative authority to staff to conduct the entire RFP process, which would include among other things drafting the RFP, as long as the RFP was consistent with the framework outlined in the memo, and on with the condition that the contracts come back to the WIB for approval. The motion made by Mary Bergan on the item at the July 15 WIB meeting was to "take the requested action as stated in the memo from the chair of the committee." Later, when asked to restate the motion, she read the recommendation verbatim from the memo. A friendly amendment was then accepted to provide that the RFP conform to the adopted budget. Prior to the vote, the chair restated the motion by referring to the stated language from page 9 of the agenda packet (the committee chair's memo is marked as item #9), and stated that the requested action is the body of the motion, with the friendly amendment. The motion passed. Therefore, the WIB has delegated authority to conduct the RFP process to staff, within the stated parameters. Of course, drafting and issuing the RFP is part of the RFP process. There was nothing in the WIB action that required staff to bring the draft RFP back to the WIB for review or approval prior to issuance. Dan

Office of the Mayor 1 Frank H. Ogawa Plaza, 3rd Floor, Oakland, CA 94612

510-238-7581 (phone) 510-238-4731 (fax) WWW.OAKLANDWIB.ORG

MEMORANDUM DATE: July 15th, 2010 TO: Oakland Workforce Investment Board FROM: Brian Salem, Chair of Oakland WIB One-Stop Leadership Committee RE: Request for Proposal (RFP) #103

REQUESTED ACTION: The One‐Stop Leadership Committee of the Oakland Workforce Investment Board (WIB) requests that the WIB approve the framework of RFP 103 to fund activities identified in this memo. We request that the WIB grant staff authority to conduct a RFP process that will allow for continuity of workforce development services through our One‐Stop system, with recommendations on contracts with vendors, contractor and/or grantees to be brought back to the full WIB for final approval on contract scope‐of‐work and funding levels. DISCUSSION: The City of Oakland through the Oakland WIB will issue this RFP to support the continued delivery of WIA services through Comprehensive and Affiliate One‐Stop Career Link Centers (“One‐Stops”). The provision of services through the One‐Stops will address the critical employment needs of Oakland’s recent and long‐term unemployed. The last time the Oakland WIB issued a Request for Proposal for WIB One‐Stop Career Center services was in FY 2005. Our current workforce development system continues to operate under the auspices of the 2005 One‐Stop Career Center contract entered into with the Oakland Private Industry Council (PIC) through annual one‐year contract extensions. The Oakland WIB has a duty and an obligation to handle WIA funds in an open and transparent manner to meet the federal standards set forth around the procurement of Department of Labor WIA funds. The Oakland WIB currently operates one Comprehensive One‐Stop Career Center at 1212 Broadway Street operated by the Oakland Private Industry Council (OPIC), and three Affiliate One‐Stop Career Centers: The English Center located on 66 Franklin Street; The Unity Council on 1900 Fruitvale Avenue; and The Lao Family Community Development, Inc. on 1551 23rd Avenue. The OPIC is the designated of the One‐Stop Center Operator responsible for managing the Comprehensive One‐Stop Career Center and coordinating service activities among partners and Affiliates. This RFP will utilize funds from the Workforce Investment Act (WIA) FY2010‐2011 Adult and Dislocated Worker Formula Allocations. Through this RFP, Oakland WIB will fund proposals that demonstrate capacity and promising strategies that will ultimately increase and improve the coordination of services

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among Oakland’s Comprehensive and Affiliate One‐Stop Career Link Centers. Effective proposals will also demonstrate strategies that include partnerships with WIA‐mandated partners with an emphasis on building connections with the local educational system through high schools, career and technical training institutes, adult schools, and community colleges. The Oakland WIB seeks to support strategies that align workforce development services with the City of Oakland’s economic development strategies and targeted industry sectors. The result will be a more integrated and cohesive workforce development system providing a range of services that meet the needs of Oakland residents with a variety of employment barriers and a variety of training and job placement needs. The RFP strategy will keep the Oakland WIB in federal compliance regarding procurement of WIA funds while improving the delivery of services to meet the needs of all Oakland residents seeking support and training to gain employment. Services Framework:

• Provide continuity within Oakland’s workforce development system through funding of Comprehensive and Affiliate One‐Stop Career Centers.

• Enhance the delivery of services within Oakland’s workforce development system and Comprehensive and Affiliate One‐Stops to meet the needs of all Oakland residents and employers

• Improve access for underrepresented and special need populations by providing job search, employment, and training services designed to meet specific cultural, geographic, and population‐specific needs.

• Increase coordination and linkages within Oakland’s One‐Stop Career Centers, as well as building stronger partnerships and connections with educational institutions and WIA‐mandated service providers.

• Support Comprehensive and Affiliate One‐Stop Career Centers that demonstrate capacity and effective strategies to engage Oakland’s priority industries and businesses to develop workforce strategies that meet the real‐time needs of Oakland’s employers.

The parameters for the services offered through these One Stops will be dictated primarily through federal guidelines and regulations. RECOMMENDATIONS: Given the need for a public procurement of federal WIA dollars and the pressing need to provide workforce development services that meet the real‐time needs of Oakland residents in this time of extraordinarily high unemployment, the WIB One‐Stop Leadership Committee recommends the following action from the WIB: Immediate WIB authorization to approve the framework of RFP #103 to fund activities identified in this memo and grant the City of Oakland through the Oakland WIB the authority to conduct a RFP process for One‐Stop services. WIB staff will bring recommendations for contracts and funding allocations to the full WIB for final approval regarding contract scope‐of‐work and funding amounts.

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