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GIS “The Hero” for Next Generation 911 Joe Sewash North Carolina Office of Information Technology Services NC Center for Geographic Information and Analysis

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GIS “The Hero” for Next Generation

911Joe Sewash

North Carolina Office of Information Technology ServicesNC Center for Geographic Information and Analysis

2015 NC GIS Conference 2February 27, 2015

2015 NC GIS Conference 3February 27, 2015

2956517, ,2014

2015 NC GIS Conference 4February 27, 2015

1,249911 calls will be

processed statewide during this ninety

minute session

2015 NC GIS Conference 5February 27, 2015

2015 NC GIS Conference 6February 27, 2015

Geographic Information Systems (GIS) may serve a minor role in legacy 911 systems, but it will be an integral part of the next-generation technologies. The sooner 911 professionals realize this and start preparing, the smoother their transition to a next-generation 911 system will be, according to panelists at the recent Association of Public-Safety Communications Officials (APCO) conference.

GIS will become the ‘hero’ of 911, says APCO panelist

-- Urgent Communications, 9/2/2014

2015 NC GIS Conference 7February 27, 2015

GIS will become the ‘hero’ of 911, says APCO panelist

-- Urgent Communications, 9/2/2014

“As we shift focus to the future, GIS will become the hero in the next-generation 911 world and the basis for a lot of what happens. It’s really shifting the role from being a supporting role to being perhaps the heart and soul of call routing and many of the other functions. We’re shifting into this hugely geospatial world.”

-- Sean Petty, Mission Critical Partners

2015 NC GIS Conference 8

“…the heart and soul of call routing…”

Call routing: today

Emergency Service Number

Location determination

Call routing: NG scenario

Locational determination from call initiation

Location “travels” with the call through ESInet

GIS maps of PSAP coverage areas will route calls

Calls can be dynamically routed to backup / secondary sites

February 27, 2015

2015 NC GIS Conference 9February 27, 2015

2015 NC GIS Conference 10

“… and many of the other functions.”

GIS maps for police, fire, EMS dispatch zones

GIS maps for dispatching other services (Hazmat, CDC, etc.)

AVL

Situational status / response

Sensor networks

Traffic cameras, road conditions, environmental sensors

Future possibilities …

February 27, 2015

2015 NC GIS Conference 11

Datasets and Standards

From NENA Standard for NG9-1-1 GIS Data Model

Required Datasets

Road centerlines (RCL)

Emergency Service Boundaries

Strongly Recommended Datasets

Road Alias Table

Site / Structure Addresses

State and County Boundaries

Cell Sites

February 27, 2015

2015 NC GIS Conference 12

GIS Data Maintenance

Discrepancy management

Strong vertical QC requirements between GIS data layers

Spatial Information Function (SIF)

February 27, 2015

2015 NC GIS Conference 13February 27, 2015

2015 NC GIS Conference 14

Beyond NextGen911 …

Pervasive improvements in data quality for other GIS applications and datasets

Tempo of update cycles

Stakes, visibility, and opportunity

February 27, 2015

2015 NC GIS Conference 15

Take Aways Be informed

Track and participate in evolving NC and national standards

Develop and maintainshared GIS datasets

Be engaged

Proactive relationships with 911 counterparts

Prioritize understandingand training

Gain trust

February 27, 2015

2014 NCLGISA Spring Symposium

Contact Information

Richard Taylor, ENP

Executive Director, NC 911 Board

[email protected], 919.754.6624

Joe Sewash, CGCIO

Program Manager, CGIA

[email protected], 919.754.6590

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