GISTEC’s Professional Services offer a wide variety of GIS consulting, advisory and implementation services to clients ranging from government entities to large corporate enterprises. As part of our unique services suite, GISTEC’s Professional Services leverage a range of solutions to enhance knowledge transfer, encourage best practices and provide consulting services for a multitude of GIS applications.

GISTEC’s Professional Services are now offered as part of the GISTEC Service Credits Program (SCP).

For more information, call GISTEC at +971 6 575 0055.

GISTEC Professional Services

For many years, GISTEC has played a critical role in assisting government and private enterprises across the UAE to navigate the GIS landscape. The need for such guidance continues to increase as the demands made of GIS have increased. More and more, organizations are seeking qualified partners to develop solutions to their GIS needs.

To bridge this need, GISTEC established a Professional Services team to assist organizations in uncovering and exploiting unique opportunities offered by Esri’s industry-leading GIS solutions as well as business partner solutions on top of the Esri technology. GISTEC’s Professional Services team combines unparalleled workflow knowledge and practical GIS experience that maximizes return on investment, yields tangible results and leads to successful product deployment. GISTEC has continued to display its strengths in GIS implementation and has collaborated with major utility, energy, transportation and communication providers across the UAE.

GISTEC Professional Services includes a variety of services that can be requested separately:

GISTEC Technical Account Managers (TAMs) are assigned to your company on a long-term basis, allowing them to develop an understanding of your GIS and business objectives. Combining this understanding with their experience-based insights and access to GIS product experts, TAMs can help you identify opportunities to leverage your GIS platform for ongoing improvement.

TAMs work with you to conduct disciplined strategic planning that enables your GIS platform to scale and deliver measurable business impact. Additionally, they can help you improve operational efficiency by proactively managing and reporting progress against plans, and coordinating access to GISTEC product experts to get questions answered or issues resolved. TAMs can optimize your use of GIS to accelerate overall return on your investment.

Technical Account Management

Onsite product installationand application deployment

Onsite consultancy services andminor project development tasks

GISTEC Professional Services’ consultants and advisors focus on business workflow and GIS implementation. They will work with you to understand the broader possibilities that GIS technologies can create for your company. Armed with innovative questions, they can develop actionable insights and explore new ideas to help you convert possibilities into realities. Working directly with your team, our consultants encourage conversation, engagement and collaboration. Our Professional Services team will cooperate with you to surpass increasingly complex challenges, enabling you to leverage your GIS improvements and achieve successful implementation.

We help you identify the requirements for starting or developing your GIS environment to maximize your return on investment. We work across the complexities of multivendor and third-party vertical solutions to help you exploit evolving technologies.

Wide range of technical services for Esri’s ArcGIS and major third party vertical solutions

Monthly scheduled onsite system health check visits

GISTEC helps you improve operational processes and system performance by leveraging service models that optimize existing systems. We also assess your organization’s readiness and ability to leverage GIS growth, high availability and coverage. As part of our user-centered initiative, we take an approach of preventive maintenance as the key to healthy operations.

Professional Services

GISTEC provides onsite assistance that ranges from desktop computing to mission-critical applications. The implementation service packages provide a mean for new users to procure short and long-term GIS services based on their specific needs. GISTEC offers a full range of consulting services tailored to customer requirements, including system analysis, database design, system configuration, system upgrade service and project management.

Key Benefits

Onsite Support

Provides a defined number of days of onsite technical assistance after the conclusion of a Workshop or Jumpstart Service Packages.

Monthly onsite system health check visits

Includes onsite preventive maintenance, advice to best practices, current system reviews and system health check to improve the operational effectiveness of your GIS system.

Jumpstart

Designed to help you quickly become self-sufficient in installing, implementing, and managing Esri software as well as third party vertical solutions. Jumpstart Service Packages typically provide knowledge transfer and best practices for the use of GIS products.

ArcGIS Server Jumpstart 3 days

ArcGIS Server Jumpstart 4 days

Geocortex Essentials 3 days

ArcGIS Server Image Extension 5 days

ArcGIS Desktop and 3D Analyst 3 days

ArcGIS Desktop and Spatial Analyst 5 days

ArcGIS Desktop and Network Analyst 5 days

ArcGIS Server Geodatabase 3 days

Esri Maps for Cognos 3 days

Get Started TodayTo purchase or request more information about the GISTEC Service Packages, or any other GISTEC offering, simply contact us at +971 6 575 0055.

Deployment

Utilizing best-practice techniques and know-how, this service guarantees proper product installation and application deployment while reducing deployment and implementation time.

Introducing the GISTEC Service Packages.High-Impact. Cost-Effective. Professional.

GISTEC’s Service Packages provide knowledge transfer, best practices and consulting services to a variety of GIS products and management tasks. Service Packages are delivered by GISTEC’s Professional Services and consultants who are experienced in an array of applications and fully understand the needs and requirements of utility, energy, transportation and communication providers across the UAE.

UAE Service Packages are standardized services with a defined scope and fixed price. They are designed to suit the needs based on your requirements.

Technical Account Management

Your TAM is dedicated to help you maximize your investment in your GIS solutions by providing you with proactive advice and guidance that will help you identify and address potential problems before they occur. Should a problem arise, your TAM will own the issue and engage the best resources to resolve it as quickly as possible with minimal disruption to your business.

Workshop

Interactive, hands-on technology transfer to help you become self-sufficient in using Esri technology. Workshop-based Service Packages cover specific Esri technology and GIS or industry-related activities. These workshops will equip you with a better understanding of how GIS fits into your current and future business operations.

Consultancy

Offers specific assistance in key areas such as enterprise GIS architecture & design, project processes & methodologies, web-mapping & mobile applications, and organizational workflow. This service insures quick adoption of new GIS technologies based on the organizational needs.