give life to customer data for tangible actions and results

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E I M uniserve EIM is a 360 0 view of transactions that empowers enterprise customers to get a grip on telecom expenditure. With uniserve EIM: J Create departmental GLs and allocate costs J Grant users access to information and analyze spend patterns through online portal as well as mobile application J Inventory management by ordering for new services when required J Invoice processing from automating invoice auditing and data entry to financial tools J Ability to sort and view transaction patterns in graphical format to enable efficient auditing J Order management of new inventories based on business need. J Alerts and reminders for payment due dates, discounts, budget exceptions etc J Integration with payment gateways to enable prompt online payments Give life to Customer data for tangible actions and results

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uniserve EIM is a 360 view of transactions that empowers enterprise customers to get a grip on telecom expenditure.

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Page 1: Give life to Customer data for tangible actions and results

E I Muniserve EIM is a 3600 view of transactions that empowers enterprise customers to get a grip on telecom expenditure.

With uniserve EIM: Create departmental GLs and allocate costs

Grant users access to information and analyze spend patterns through online portal as well as mobile application

Inventory management by ordering for new services when required

Invoice processing from automating invoice auditing and data entry to financial tools

Ability to sort and view transaction patterns in graphical format to enable efficient auditing

Order management of new inventories based on business need.

Alerts and reminders for payment due dates, discounts, budget exceptions etc

Integration with payment gateways to enable prompt online payments

Give life to Customer data for tangible actions and results

Page 2: Give life to Customer data for tangible actions and results

visit uswww.intense.in

Intense Technologies LiedA1, VikrampuriSecunderabad - 500 009. AP, INDIATel: +91-40-44558585/27849019/27844551Fax: +91-40-27819040e-mail: [email protected]

For theenterprise customer

How it all adds up!

20% faster revenue realization

15% quicker issue/query resolution

Enhanced revenue generator for service provider without dependence on TEMs

Clear bottom-line enhancement of 1-2%

For theend-customer

Enhanced customer experience results in 10-15% increased revenue

Results in 20% reduction of customer complaints

Self-help enhances customer experience and stickiness by 20%

Results in account longevity by 18-24 months

About IntenseIntense Technologies is an enterprise software products company offering a range of solutions for enterprise content management, enterprise customer communications management and telecom expense management domains.

Intense's solutions are backed by an intricate understanding of the best practices drawn from customer engagements across verticals like Telecom, Banking, Insurance, Utilities and Manufacturing.

Intense's flagship offering and enterprise customer communications management, uniserveTM, is a market leader in the Indian telecom industry. uniserveTM is the preferred end-to-end enterprise customer communications management solution for customer document design, automated multi-modal delivery, enterprise reporting and self-care requirements.

uniserve’s Enterprise Invoicing Management (EIM) tool empowers enterprise customers to comprehend their transactions across various lines of businesses, geographies and departments. With multi-dimensional presentment of a bill, it empowers your enterprise customers to go beyond the basic analysis. An all-in-one and distinctive selfcare, it ups the value proposition of your service and serves as a key differentiator.