glasscraft • limited warranty • prefinished wood doors 2011 · 2016. 6. 22. · finished wood...
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GlassCraftDoorCompany•LimitedWarranty2011
FactoryFinishedWoodDoorsandSidelightsWithorWithoutDecorativeGlassand/orWroughtIronOurWarrantytoyou…GlassCraftPrefinishedWoodDoorandentrywaysaredesignedtocreatelastingvalueandbeautyforyourhome,andthiswarrantyiseffectiveforallprefinishedwooddoors,sidelights,andentrysystems(the“product”)soldbyGlassCraftonorafterJanuary1,2011foruseintheUnitedStates.Anypreviouswarrantieswillcontinuetoapplytodoorproductsmanufacturedbyuspriortothisdate.Foradditionalinformation,includingcareandmaintenance,installationandfinishinginstructions,ortoreportawarrantyclaim,seeyourdealerorrefertowww.glasscraft.com.Wewarrantthat,subjecttotheconditionsandexclusionsstatedbelow,eachprefinishedwooddoororitsglasspanelorwroughtirongrillewillbefreefromdefectsinmaterialandworkmanshipwhichwouldrendertheproductunfitfornormalandrecommendeduseandservicewheninstalledinthecontinentalUSA.GlassCraftDoorCompany(“GlassCraft”)warrantsthisproductonlytothefirstpurchaseroftheproductforpurposesotherthanresale,ortotheoriginalpurchaseroftheresidenceintowhichsuchdoorisinstalled.Thiswarrantycoversdefectswhichbecomeevidentduringtheperiodoutlinedbelow,providedthattheownergiveswrittenorelectronicnoticeofthedefectstoGlassCraftDoorCompany,2002Brittmoore,Houston,Texas77043,withintheapplicabletimeperiod.ThiswarrantyconstitutesthesoleandexclusivewarrantyofferedbyGlassCraftDoorCompany:itisnottransferable;andnodealer,distributor,orrepresentativeofGlassCrafthastheauthoritytomodifyorexpandthiswarranty.WooddoorswithfactoryfinishGlassCraftDoorCompanyoffersalimitedwarrantyforone(1)yearforallfactory‐finishedwooddoorsand/orentrywaysfromthedateoffirstpurchasefromGlassCraftoftheproduct;thiswarrantyassuringthateachproduct,forthisperiod,isofgoodmaterialandworkmanshipandfreefromdefectsthatwouldrendertheproductunserviceableorunfitfortheordinary,recommendeduse.Thefollowingshallnotbeconsidereddefectsinmaterialorworkmanship,andarenotcoveredbythiswarranty:
1. Warpofupto¼”inanyplaneofthedoorforany6'8"talldoorupto36”wide.Warpofupto½”inanyplaneofthedoorfordoorstallerthan6’8”andupto8foottallandupto42”wide.Doorswiderand/ortallerarenotwarrantedagainstwarp.Surfacechecksinthedoorsthatarelessthan1/8”inwidthorlessthan2”inlengtharenotwarranted.
2. Normalwearofthedoor,naturalvariationinwoodcolorortexture,andthephysicalappearanceofthedoor,includingtheappearanceofthefinishorfadingofthestaincolorarenotcovered.Appearanceorperformanceofawoodknotisnotcoveredbythiswarranty.
3. Glassbreakageorglassdamageforanyreason.Thephysicalappearanceofaglasspanelisnotcoveredbythiswarranty.4. Rustingormetaldeteriorationorappearanceofawroughtirongrille.5. DamagecausedbeyondthecontrolofGlassCraft,includingbutnotlimitedtodamagecausedbymisuse,abuse,accident,or
mishandling,orbyfire,flood,earthquake,hurricane,storm,tornado,orotheractsofnature.Inaddition,waterpenetrationduetopressurizedwaterapplicationfromawaterhoseorsprinklersystemsisnotcovered.Leakageinanydoorarounda“speakeasy”dooropeningisnotcovered.OrdamageresultingfromtheinstallationofastormdoorwiththeGlassCraftwooddoor.
6. Damageresultingfromreducingtheheightofthedoorbyremovingmorethan1”fromthebottomrailand/or1/2”fromthetoprailofthedoororreducingthewidthofthedoorbyremovingmorethan1/2”fromeithersideedge.
7. Panelmovementorshrinkage.Damagecausedbyfailuretocomplywithfinishing,installation,maintenance,andwarrantyinformationprovidedbyGlassCraft,failuretoperformnormalhomeownermaintenance,orbyattemptsotherthanbyGlassCrafttorepairthedoor.
8. Damageresultingfromexposureduetoinstallationinanunprotectedopening,suchasaninstallationwithoutsufficientroofoverhangprotection,whichcausesthedoortobeexposedtoanexcessiveamountofdirectsunlightand/orprecipitation.Minimumsufficientroofoverhangmaybedefinedasadistanceofnotlessthanone‐halfoftheheightelevationmeasuredfromthebottomofthedoortothebottomoftheoverhangatthepointthattheoverhangisfurthestfromthedoororentry.Thewidthoftheoverhangand/orplacementandsizeofentrywaysidewallsarealsoveryimportanttoadequatelyprotecttheentryway.Dependingupontheinstallationapplication,thisoverhangmayneedtobegreaterthanthisminimumoverhang.
GlassPanelsGlassCraftDoorCompanydoesnotwarrantanyproductagainstglassbreakageorglassdamageforanyreason.ThefollowingGlassPanelwarrantyshallbevoidiftheunithasnotbeenstored,installed,andmaintainedinagoodandworkmanlikemanner,orifthedamageisresultingfromexposureduetoinstallationinanunprotectedopening,suchasaninstallationwithoutsufficientroofoverhangprotection,whichcausesthedoorandglasspaneltobeexposedtoanunusualamountofdirectsunlightand/orprecipitation.(See#8aboveformoreinformationon“roofoverhangprotection”).
“IG”InsulatedGlassPanelsYourInsulatedGlasspanel,foraperiodoffive(5)yearsfromthedateofpurchase,iswarrantedagainstanymaterialobstructionofvisionthroughthepanelduetotheaccumulationofdust,moisture,orfilmontheinternalsurfaceoftheglasscausedbyfailureoftheglasspanel’sedgesealduetodefectsinmaterialorworkmanship,undernormal
conditions.Thiswarrantyshallbevoid1)ifthepanelisinstalledinhighmoistureenvironments(suchasgreenhousesorswimmingpoolenclosures),or2)iffilm,shades,blinds,astormdoor,oranyforeignmaterialsareusedonornearthesurfaceofthepanel.
ClaimsProcedureandLimitonRemediesAllwarrantyclaimsmustbepresentedasoutlinedabove,withinthewarrantyperiod.Wewillnothonorwarrantyclaimsmadepriortopaymentinfullforthewarrantedproduct.UponvalidationbyGlassCraftofanywarrantyclaim,wewill(atouroption):
1) Provideareplacementatnocosttothecustomer,andreturnittothecustomer,FOBGlassCraftinHouston,Tx.2) RefundthepurchasepricepaidfortheproductbytheoriginalpurchaseroftheproductfromGlassCraftDoorCompany.3) Provideareplacementatacostof25%ofthecurrentlistpriceoftheproduct,andreturnittothecustomer,FOBGlassCraftin
Houston,Texas.4) Intheeventthatthefactory‐appliedprefinishbeprovendefective,GlassCraftcanchoosetorefinishthedoororentry,or
refundupto$100tothecurrentowner,orprovidearefinishkitatnocosttothehomeowner.Wereservetherighttoinspectanyproductthatisallegedtobedefective.GlassCraftmayrequirethatthepurchaserreturntheproducttoGlassCraftinHoustonforinspection.Orwemaychoosetosendacompanyorfieldrepresentativetoinspecttheproductinthefield,inwhichcasewemustbegivenatleastathirty‐dayopportunitytodoso.AllfreightcoststoandfromGlassCraftforawarrantyclaimaretheresponsibilityofthepurchaser.THISCONSTITUTESTHEPURCHASER’SSOLEANDEXCLUSIVEREMEDYUNDERANYCLAIMORTHEORYOFLIABILITY.THEREARENOWARRANTIESTHATEXTENDBEYONDTHEDESCRIPTIONONTHEFACEHEREOF.ALLIMPLIEDWARRANTIES,INCLUDINGMERCHANTABILITY,AREEXCLUDED.GLASSCRAFTSHALLNOTBELIABLEFORCONSEQUENTIAL,INDIRECT,ORINCIDENTALDAMAGESOFANYNATUREINCLUDING,WITHOUTLIMITATION,LABORCOSTOFANYKINDARISINGFROMORINCONNECTIONWITHANALLEGEDBREACHOFANYWARRANTYORNEGLIGENCEONTHEPARTOFGLASSCRAFTDOORCOMPANY.INNOEVENTSHALLGLASSCRAFTPAYFORTHECOSTOFLABOR,INSTALLATION,REMOVAL,DISPOSAL,ORFINISHINGOFAREPLACEMENTORORIGINALDOORORGLASSPANELORFORANYOTHERCOSTRELATINGTHEREPLACEMENTOFADOORORGLASSPANEL,ALLOFWHICHSHALLBETHESOLERESPONSIBILITYOFTHEPERSONMAKINGTHEWARRANTYCLAIM.ThiswarrantyiseffectiveforproductssoldafterJanuary1,2011.GlassCraft®isatrademarkofGlassCraftDoorCompany.