glassdoor employer branding summit presentation: jen powell

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Confidential and Proprietary © Glassdoor, Inc. 2008-2014 Infinite Possibilities, Limited Budget: Optimizing Your Branding Resources #GDSummit Jen Powell Market Awareness and Brand Cultivation Leader @jphillypowe ll

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Did you miss our first ever Glassdoor Employer Branding Summit? Don't worry about it! We have a full recap of all of the presentations right here. Check out Jen Powell's presentation from the big day.

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Page 1: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

Infinite Possibilities, Limited Budget: Optimizing Your Branding Resources

#GDSummit

Jen PowellMarket Awareness and Brand Cultivation Leader

@jphillypowell

Page 2: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

Impressions and click thrus and likes… oh my!

#GDSummit

Page 3: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

Value add or just incessant barking?

#GDSummit

Page 4: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

“People think focus

means saying yes to the thing

you’ve got to focus on. But

that’s not what it means at all.

It means saying no to the

hundred other good ideas that

there are. You have to pick

carefully.”

-Steve Jobs

Page 5: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

30%of all Google searches

are employment

related

Unbridled Talent

76%of social job seekers

found current

position through

Facebook

2014 Jobvite Job Seeker Survey

50%of candidates would

share their recruiting

experience via social

media

2014 CandE Awards

77%of job seekers use mobile job search

appsBeyond.com

I found it in a white paper so it must be true. Right??

#GDSummit

36%of job seekers are active on LinkedIn; 65% are active on Facebook

2014 Jobvite Job Seeker Survey

Page 6: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

A solid foundation is formed through an understanding of

your candidates’ behaviors and motivations.

#GDSummit

Page 7: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

Gathering insights about our ‘customers’ through the creation of candidate personas

#GDSummit

Page 8: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

What we did

#GDSummit

Page 9: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

The results were…

3,500 online survey responses, a response rate of 25%

142 pages of open text feedback offered by candidates

14 persona summaries across key hiring profiles in the US and India

#GDSummit

Page 10: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #GDSummit

Page 11: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

Received data to validate what we thought we knew

Employees are our brand - What employees say about their experience, whether in live conversations or on external sites, influences candidate.

TOP 5 JOB SEARCH INFLUENCERS

#GDSummit

Page 12: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

Received data to validate what we thought we knew

Candidates crave authenticity - When others tell our story it can ring more true, something that is perceived to be missing from some corporate channels.

TOP 5 EMPLOYER INFORMATION CHANNELS

#GDSummit

Page 13: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

“The most value has been provided by Glassdoor in my decision process. The collection of all the feedback provides a quick resource for people to formulate a pro/con understanding of the potential employer.”

Glassdoor’s Influence

#GDSummit

Page 14: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

There were also a few surprises

Social is not the Silver Bullet – On the whole, candidates don’t value social channels outside of LinkedIn for job search or employer researching purposes.

#GDSummit

Responses revealed a neutral to negative response to social channels providing value in the research process.

Page 15: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

EMPLOYER INFORMATION CHANNELS

LinkedIn is a news source - Candidates ranked LinkedIn as a top channel for accessing news and information about developments in their profession.

There were also a few surprises

#GDSummit

Page 16: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #GDSummit

Page 17: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #GDSummit

Be on the channels your

candidates frequent with

messages that resonate to offer a

differentiated experience

for your candidates.

Page 18: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

xx

#GDSummit

Page 19: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

Where to start?

What?– Decide what information you

want– Determine how will you use the

info

Who?– Candidates– Current employees– Recruiters

How?– Online survey– Focus groups– Pre-existing data sources

#GDSummit

Page 20: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

Keys to success and lessons learned

Offer anonymity

Consider question type and avoid preconceptions

Consider multiple data points

Do something

#GDSummit

Page 21: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014 #GDSummit

Stop wasting time and money

Page 22: Glassdoor Employer Branding Summit Presentation: Jen Powell

Confidential and Proprietary © Glassdoor, Inc. 2008-2014

Thank You!

#GDSummit

Jen PowellMarket Awareness and Brand Cultivation Leader

@jphillypowell