global alliance for banking on values_lima 2011-pdf_.indd

Global Alliance for Banking on Values

Conference Reader

Lima, Peru3 - 6 March 2011

LIMA CONFERENCE

3 - 6 March, 2011

Global Alliance for

Banking on Values

Conference Reader

Lima Conference

3 - 6 March 2011

www.gabv.org

Design Studio van Waert, Westbroek, The Netherlands • Printing Digital4, Houten, The Netherlands

© Global Alliance for Banking on Values, February 2011

C O N F E R E N C E R E A D E R ● L I M A , P E R U , 3 6 M A R C H 2 0 1 1 3

Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

GABV at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Charter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2020 Target and Action Tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

The Benefits of Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Conference Programme

Executive Summary of the Conference Programme . . . . . . . . . . . . . . . . . . . . . . . . . 18

Design Flow: Member Meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Values Ambassadors: The Next Generation of Sustainable Banking . . . . . . . . . . 22

Profiles of the Member Banks of the GABV

Map of the GABV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Alternative Bank Schweiz AG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Banca Popolare Etica . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

BancoSol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

(BRAC MF &) BRAC Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Cultura Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

GLS Gemeinschaftsbank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Merkur Cooperative Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Mibanco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

New Resource Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

OneCalifornia Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Triodos Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Vancity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

XacBank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Biographies

Member Institution Biographies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Speakers and Other Guests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Values Ambassador Biographies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

4 G L O B A L A L L I A N C E F O R B A N K I N G O N V A L U E S

Conference Coordinators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Conference Coordinator Biographies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Contact Details for GABV Member Banks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101


Welcome

On behalf of everyone at Mibanco and our parent company Grupo ACP, I would

like to extend a warm welcome to the members of the Global Alliance for

Banking on Values, our Values Ambassadors and our guests, at our third annual

meeting. We are delighted to be able to host the event here in Peru at a time of

change, challenge and opportunity for sustainable banking. May the beautiful

surrounding desert landscape of our Peruvian coast remind us that a difficult

environment can also sustain life and hope. Indeed, our clients are the best

example of survival and success in difficult circumstances, and for them we

strive to grow and mature together a new model of sustainable banking

capable of reaching an ever increasing number of unserved people around the

world.

We hope you enjoy your time together, that it provides rich insights into the

issues we share, and that it inspires us to find new and better ways to meet

them together.

Yours sincerely

Luis-Felipe Derteano

Chairman, Grupo ACP


The information in this conference reader is provided by Global Alliance for

Banking on Values (GABV) members, and collated by the GABV Secretariat.

While every effort has been made to make sure it is accurate, readers should

check with individual institutions and their websites for up-to-date information.


Foreword

Dear participants and members

We are delighted that you can participate in the Global Alliance for Banking on

Values’ third annual meeting. ‘Better Banking in Challenging Times’ aims to take

us from our goal to touch a billion lives with sustainable banking by 2020 - and

five focused areas of work to deliver it - to explore how we wrestle with a rapidly

changing world in 2011 and beyond. Our meeting will build on the aspirations

announced by HRH Princess Máxima of The Netherlands and Achim Steiner at

the launch of our network in 2009, and the programme of activity we

established a year later in Bangladesh in a meeting hosted by founding

members, BRAC.

We want to explore how our growing network can be more closely connected to

these action tracks and their objectives. At the same time we intend to build a

vibrant community of Values Ambassadors – high performing people from our

members, who will help to shape the sustainable banking industry of the future.

And this year we are delighted to welcome a small but influential group of

guests, who share our interest in values-driven banking and who can help us

drive our agenda forward.

Since we last met our numbers have grown. We welcomed BancoSol, Cultura

Bank, OneCalifornia Bank and Vancity as new members late in 2010. We now

have combined assets of over USD 26 billion, representing close to 10 million

customers. And since we met we have delivered on a commitment made at the

Clinton Global Initiative in New York to raise $250 million in new capital over

three years, exceeding this target in just one. So at the same event this year we

announced the pledge we made at our second annual meeting Bangladesh;

to touch the lives of a billion people by 2020.

The individual and collective successes of the Global Alliance for Banking on

Values and its members provide ample encouragement to progress our action

tracks: to take forward our plans to develop a sustainable finance asset class;

to develop education and training for a new generation of sustainable bankers;

to find compelling ways to measure our impact; to focus and strengthen our

advocacy work; and to grow our network. At the same time we recognise the

considerable challenges we face if we’re to build a movement that can change

the financial industry. From predatory lending in parts of Asia, to the destructive


impact of exploitative lending in North America, we know at least some of the

obstacles a progressive approach to banking already faces, and is likely to have

to contend with in the future.

By meeting together, with the benefit of Grupo ACP and Mibanco’s generous

hospitality, we have a chance to address these challenges. We have four days to

build on the foundations established over the last two years, and to find

concrete ways to work together across our network.

This publication aims to provide a brief overview of who we are as a network, as

institutions and individuals. We hope it is a useful complement to the meeting,

that it stimulates important debate, and that it helps to create better banking in

challenging times.

Global Alliance for Banking on Values Steering Committee

Thomas Jorberg

Managing Director

GLS Bank

Germany

Peter Blom, GABV Chair

CEO

Triodos Bank Group

The Netherlands

Fazle Hasan Abed

Chairman

BRACBank Group

Bangladesh

Luis-Felipe Derteano

Chairman

Grupo ACP

Peru


Global Alliance for Banking on Values (GABV) At a Glance

March 2009: Founding of the GABV

The GABV launches in the presence of HRH Princess Máxima of The Netherlands,

and Achim Steiner, Executive Director of UNEP, in March 2009.

September 2009: Making Commitments

The GABV’s steering committee approves the organisation’s charter and

establishes an infrastructure to work as an effective alliance.

At the Clinton Global Initiative meeting in New York, the network announces a

commitment to raise $250 million in new capital over three years to support the

expansion of $2 billion in lending to green projects and unserved communities

around the world.

March 2010: Moving From Intention to Action

As a network of eleven of the world’s leading sustainable banks, the GABV

comes together for its second annual meeting in Dhaka, Bangladesh, hosted by

founding member, BRAC Bank. The members of the GABV close their meeting

pledging to touch the lives of one billion people with sustainable banking by

2020. Growth is expected from expanding the network’s membership

significantly, supporting banks looking to adopt genuinely values-driven

models, and the creation of new sustainable banks.

September 2010: Achieving our Commitment

Returning to the Clinton Global Initiative in New York, the GABV announces

that its members have surpassed their earlier commitment, raising almost

$400 million within just one year. The money will support the expansion of over

$3 billion in new lending. The achievement signals that sustainable banking

“It shouldn’t be easy to come to the Global Alliance. It should be

something that is really important for an institution.

Membership could be used to say, “I am part of this global

initiative and I like it, and my institution is part of something

important.” Luis-Felipe Derteano, Chairman, Grupo ACP


can help meet the world’s most profound social and environmental challenges.

March 2011: Expanding our Impact

In late 2010, the network grows to 13 members with the addition of four new

institutions:

• BancoSol, who focus on low-income sectors in Bolivia

• OneCalifornia Bank, an American community development bank

• Vancity, Canada’s largest credit union; and,

• Cultura Bank, Norwegian sustainable banking specialists.

GABV members now represent close to 10 million customers in 24 countries,

with a combined balance sheet of over $26 billion.

March 2011: Delivering Better Banking in Challenging Times

Our Goal:

One billion lives touched by sustainable banking


Charter

The Global Alliance for Banking on Values is an independent network of

banks using finance to deliver sustainable development for unserved

people, communities and the environment.

Introduction

Over the last several decades a number of banks and their affiliates have

emerged throughout the world to deliver innovative products to holistically

meet the needs of their communities. In the more recent past the financial

sector has found itself in a crisis of multiple dimensions including lack of

confidence, inadequate profitability and over-complexity leading to a negative

impact on the overall economic climate. The Global Alliance for Banking on

Values has been established to use the knowledge from these innovative banks

and affiliates to provide alternatives for addressing the current crisis in our

financial world impacting the overall sustainability of our society.

Who are our members?

Innovative banking institutions whose primary focus is on:

• Delivering social finance products and basic financial services while

• Financing community based development initiatives and social entrepreneurs

thereby

• Fostering sustainable and environmentally sound enterprises and fulfilling

human development potential including poverty alleviation while

• Generating a triple bottom line for People, Planet and Profit.

“What intrigued me about the Global Alliance, and that I think is

unique from other international groups, is both the fact that it

consists entirely of mission-based financial institutions, and that

it is truly diverse in its representation geographically and

culturally. And that the ambition really is not only to change the

lives of the people who we serve in our communities, and many

of them around the world, but also to change the face of modern

banking.” Tamara Vrooman, CEO, Vancity


What are our shared values?

Although each of us is unique, we share the values of:

• Using money as a tool for enhancing the quality of life through human, social,

cultural and environmental development,

• Responsibility for the long term impact of our efforts on our interdependent

environment and communities, and

• Transparency, trust, clarity, and inclusiveness in delivering our products and

services.

What is our joint mission?

As a global alliance we will work together to:

• Deliver joint ventures to drive sustainable social and environmental change,

• Provide thought leadership and advocacy for social innovation in the financial

sector, and

• Combine and share strengths, capabilities and resources to improve each of

our competitive positions.


2020 Target and Action Tracks

Our Goal: To touch the lives of a billion people with sustainable banking

by 2020

We intend to get there by developing and delivering five key action tracks.

These tracks were co-created by our members at our second annual meeting, in

Dhaka:

Raising financial capital to fund the growth and impact of sustainable banks;

Developing human capital so a new generation of capable, motivated

sustainable bankers can productively and efficiently use the financial capital we

raise;

Measuring the impact of our network to demonstrate the results of our work

for a wide group of stakeholders - from investors to clients to the general

public;

Actively engaging in discussions on important issues so our voice is heard,

influencing the mainstream and supporting public policy developments that

benefit the world through enhancing sustainable banking; and,

Expanding our network of sustainable banks further increasing the reach of our

business models so we can deliver our goal by 2020.

“GLS is not in other countries, so to integrate in a global

movement is very important internally, to our clients, and to the

wider public. The question of human capital and co-worker

education is crucial, so our people can see and learn from other

banks.” Thomas Jorberg, CEO, GLS


Within these five action tracks the GABV (by 2015) will achieve the following

interim goals:

• Raise at least $500 million in incremental equity capital for Sustainable

Banking;

• Develop knowledge resources to strengthen member banks’ capabilities and

commitment to sustainable finance;

• Measure and report the impact of its member banks’ efforts;

• Engage in public education on the importance and impact of sustainable

banking practices; and,

• Grow its membership to between 50 to 100 banks.


The Benefits of Membership

“The Global Alliance is helping us to build further trust, and

show all our stakeholders that we’re part of a network; that

there are banks all over the world who are doing and thinking

about business in the same way we do.” Sven Thali, CEO, ABS

The Global Alliance for Banking on Values is a young and expanding

organisation that draws on the collective experience of sustainable banking’s

leading organisations and individuals. Its benefits are already clear, and

developing further as it evolves. A selection, highlighted in interviews with the

members themselves, follow.

Financial capital

Our financial Capital action track aims to raise significant capital for investment

in financial institutions with a sustainable development finance focus. It

concentrates on identifying the capital needs of sustainable banks as well as

capital sources that are willing to provide long term capital in return for a

combination of financial and social returns, with a potential upside for existing

and potential members.

Human capital

Our Human Capital action track provides support for the training of bankers and

managers in sustainable development banking practices, as well as building a

knowledge sharing network. This work aims to deliver the benefits of scale and

diversity for members that tend to be small and medium-sized banks and

regionally focused.

The power of the network

The Global Alliance for Banking on Values is primarily a CEO and senior

executive network. The leaders in it take advantage of peer-to-peer discussions

on the challenges they face, and the opportunities they may share or have

already addressed. Sharing these issues informally or in open, professionally

facilitated fora has provided effective support to our members and their

organisations.


The network also provides opportunities at other levels. Our Values Ambassador

programme for younger, talented professionals within our member

organisations, is building a network of connected sustainable bankers who will

be at the heart of the sustainable banking industry of the future. Learning

about policy and practice also takes place across the network, such as sharing

remuneration approaches among our member’s human resources leaders.

An opportunity for advocacy

As well as demonstrating a global perspective to its stakeholders, Global

Alliance for Banking on Values membership brings wider opportunities to

influence. Our members have been represented on platforms including the

World Economic Forum, the Clinton Global Initiative and UNEP Finance

Initiative. Members can influence the issues the network champions, providing

a global voice for the sustainable banking movement. The network’s website

and social media outlets provide other opportunities to promote individual and

collective activity.

The Global Alliance for Banking on Values already shares an increasing number

of adhoc commercial approaches. And in the future we expect more bi-lateral,

group and network-wide business opportunities to develop.

Conference Programme


Executive Summary of the Conference Programme

In the following pages we describe the Global Alliance on Banking for

Values (GABV) third annual meeting, held from 3 to 6 March 2011. Having

established our network, we have agreed an ambitious impact target, and

five key action tracks to reach it. Now we want to bring these activities to

life across the whole of our growing network, during a challenging time.

One of the GABV’s priorities is to build a movement with a healthy long-term

future by engaging younger sustainable bankers. A critical feature of this year’s

meeting will be a parallel event for the GABV’s Values Ambassadors. This group

will interact with senior bank leaders throughout the conference to foster new

perspectives, mentoring, and shared experiences.

The design of this year’s meeting is intended to take the sustainable banking

movement forward, while addressing some of the shared obstacles we face.

Our discussions and working sessions are aimed at:

• Refining and renewing the GABV’s action tracks

• Committing to specific actions – individually, collectively and bilaterally –

in 2011

• Building a leadership team across institutions to advance the goals of the

sustainable banking movement

• Engaging Values Ambassadors as active partners in our ongoing work

While we will frame our meeting by reflecting on the most pressing challenges

and opportunities in our work, much of our time will be spent working in detail

to refine, shape and deepen the action tracks developed at our 2010 meeting in

Dhaka. We will conclude the meeting by committing to specific actions for

2011.

“The financial capital project would be really interesting for us

if we can create a sustainable finance asset class. As a relatively

small bank we can benefit from cooperation around that.”

Lars Pehrson, CEO, Merkur


Throughout the meeting, we will offer opportunities for informal networking, to

help deepen our relationships and learn from each other’s experiences.

Our hosts this year, Grupo ACP and Mibanco, have also graciously agreed to

share a day in the life of their organisations, where participants will have an

opportunity to meet with and hear the perspectives of Mibanco clients in and

around Lima.

Design Flow: Member Meeting

08:00

09:00

10:00

11:00

12:00

13:00

14:00

15:00

16:00

17:00

18:00

19:00

20:00

21:00

March 2 Pre-meeting March 3

Steering Committee

Meeting

Values Ambassadors

Meeting

Welcome and briefingBreakfast and briefing

Official Opening of the

Third Annual Meeting:

• Public Launch Event

• Press Conference

• Reception and Lunch

Lunch

Break

Welcome dinner

Steering Committee

Meeting

Values Ambassadors

Meeting

Learning from successful

sustainable finance

examples

Field trips: what can we

learn from Mibanco?

Field Trip Briefing

Delegates arrive

in Lima

Dinner


Please note that a more detailed schedule will be provided during the conference,

and that times and activities may change.

08:00

09:00

10:00

11:00

12:00

13:00

14:00

15:00

16:00

17:00

18:00

19:00

20:00

21:00

March 4 March 5 March 6

Travel from Lima to

meeting site in Ica

• Values Ambassadors

interview CEOs

• Informal conversations

• Briefing on the day’s

activities

Lunch and Hotel check-in

Lunch

Lunch and

Hotel Check-out

Framing our work for 2011

• Our action tracks and

programme

Opening and Overview

Impact Metrics action

track working session

Human Capital action


Thought Leadership action


Challenges and

opportunities for

sustainable

banking leaders

Networking Event hosted

by Values Ambassadors

Break

Break

Break

Break

Commitments

to Action

Conclusions

and Close

Travel to Lima

Informal Conversations

and Networking

Drop off in Lima

or at Airport


Dinner

Artisan Fair

Dinner and

Cultural Event

Break

Financial capital action



Values Ambassadors: The Next Generation of Sustainable Banking

One of the priorities of the GABV is to build a movement with a healthy long-

term future by engaging younger sustainable bankers. At last year’s meeting in

Dhaka, we took an initial step by inviting a small group of bankers to a parallel

programme to the member’s meeting. This year in Lima, we are expanding and

re-launching this initiative, and calling it the Global Alliance Values

Ambassadors.

Values Ambassadors are a diverse group of sustainable bankers who share the

following characteristics:

• They have around 5 to 10 years of experience in sustainable banking

• They have demonstrated in their work how sustainable banking can make an

impact

• They are interested in making connections across institutions and learning

from each other

• They are willing and able to contribute to the work of the GABV beyond our

meeting in Lima

Their programme seeks to achieve the following objectives:

Provide a learning environment

To broaden perspectives, to learn about other member banks, to gain a global

perspective, and to get inspirations for their own work.

“The major long-term challenge is to come up with an easily

explained concept of responsible banking. Not just a slogan, but

something that people recognise as a necessity; as a way of

doing business; as a way of behaving. The practical steps that

the GABV members are taking in this regard would be very

interesting.” Ochir Dugersuren, CEO, XacBank


Skills and capacity development

To introduce a set of leadership skills that participants will be able to apply at

work.

Providing input to the GABV’s thought leadership work in 2011

To explore the following questions: (I) what are the characteristics of the

sustainable bank of the future? (II) what are relevant global and local

developments and shifts that will affect our work in the future? (III) what is our

potential as an alliance, and as a value-based bank?

Based on these discussions, participants will develop ideas that are relevant to

their daily activity, as well as a detailed proposal for up to five specific issues

that the GABV should pursue in its thought leadership activities, and the

activities that the GABV should undertake to support them. They will share this

proposal as the basis for discussion at the Thought Leadership action track

working session.

Prototype cross-organisational learning

To serve as a prototype for better understanding the potential for cross-

organisational learning within the GABV.

Expand capacity within each member institution

Together with the CEO from their bank, to identify how they will work in 2011

with the Values Ambassadors network and/or on an idea explored during the

meeting.

Create a network

To meet peers and CEOs from other member banks, and connect on a personal

level so these contacts can be mutually beneficial in the future.

Meeting participants will be asked to share the results of their work across the

GABV network, including with the attendees of the Dhaka meeting in 2010.


Notes

Profiles of the member

banks of the Global Alliance

for Banking on Values

Global Alliance for Banking on Values

Mibanco

TlB

TM

B A N K


Alternative Bank Schweiz AGSwitzerland

Mission

The Alternative Bank Schweiz AG emphasises ethical

principles instead of maximum profits. As the leading

provider of ethical banking services and a pioneer in the implementation of

social and environmental standards, ABS gives encouragement to the Swiss

banking and financial markets. All banking activities are based on transparency.

Short History

ABS was initiated by the environmental, social and development organisations

and movements in the end of the 1980’s. It obtained the authorisation of the

Federal Banking Commission and assembled the required share capital by 1990.

In that same year, the head office was opened. Amongst other non-conventional

products, the Innovation Fund Association was set up by the bank in 1996 to

support projects that are unable to obtain financing with traditional banks. An

analytical tool developed by ABS, the “ABS property rating”, was launched in

2003 to assess sustainability of buildings. In 2005 an external authority was

established to verify the bank´s ethical standards. Five offices (two branches

and three information offices) have been opened in the different Swiss regions.

Management Board

• Sven Thali (Chairman of the Executive Board)

• Etienne Bonvin (Member of the Executive Board)

• Edy Walker (Member of the Executive Board)

Market Focus, Products and Services

ABS´s products and services are aligned with its client requirements concerning

savings, investments, financial security, company financing, real estate and

monetary transactions. Loans are issued principally in the area of social or

ecological housing (also for private individuals), organic agriculture, renewable

energy, as well as SME’s. ABS offers investment advice and ethical/sustainable

investment funds. The focus is the development of innovative products and

services that support sustainable economic actions, to amplify ABS´s profile and

to provide possibilities which do not exist in the traditional market.


Key Figures* 2009 2008 2007

Total Assets - Balance Sheet 898 809 686

Total Assets - Off-balance Sheet 14 15 11

Total Assets under Management 912 824 697

Total Loans 663 624 527

Total Deposits 823 737 623

Total Equity 56 55 48

Total Revenues 16 18 15

Net Profit 0 1 1

Number of Lending Clients 834 830 765

Number of Deposit Clients 22,918 21,640 20,475

BIS Ratio 6.3% 6.8% 7.0%

Return on Equity 0.1% 1.7% 1.6%

Number of Co-workers 78 79 71

Number of Locations 5 5 5

(* in USD million)

Bank Contact Details

www.abs.ch


Banca Popolare EticaItaly

Mission

Banca Popolare Etica was created in 1999 by a big coalition of the major italian

social organisations who wanted to create a place where savers, driven by the

common desire of a more transparent and responsible management of financial

resources, may meet socio-economic initiatives, inspired by the values of a

sustainable social and human development.

Short History

The bank´s roots are to be found in the third-sector organisations, of voluntary

work and of international cooperation. The first experience of ethically oriented

finance in Italy is represented by the MAG cooperative societies (self-

management mutual associations). Their traditional aim is to raise savings

among their members and to finance socially oriented projects. Pushed by some

new legal rules in the 1990s, some of the organisations involved in the ethically

oriented finance initiated a fundraising campaign in December 1998 in order to

obtain a banking license. This was the first time that a banking institution, with

the purpose of operating exclusively in sustainable and alternative finance, filed

a request and obtained such an authorisation in Italy. In March 1999, Banca

Etica opened its first branch office in Padova. It has grown to 12 agencies, with

30 ambulant bankers and almost 200 co-workers. Since 2002 the volume of

savings and deposits more than doubled, the loan portfolio has quadrupled,

and the net profit increased substantially between 2004 and 2007. Profits

suffered a decrease in 2008 because of the fast and unpredictable decrease of

official interest rates, nevertheless during the finacial and economic crisis Banca

Etica has seen a considerable increase in the volumes of costumer deposits and

loans.

Structure

Banca Etica has the legal form of a popular banking institute and is

characterised by the principle of, so called, shareholder supremacy: when

voting, all shareholders have the same power, regardless of the number of

shares owned, according to the principle ‘one person, one vote’. Today, the bank

counts on 60 local shareholder groups resulting in more than 30,000

shareholders.


Board of Management

• Ugo Biggeri (President)

• Mario Crosta (General Manager)

Market focus, products and services

Products and services include savings accounts, current accounts, debit and

credit cards, affinity cards with organisations like Amnesty International,

payment services and online banking.

Typically, Banca Etica´s focus is financing organisations operating within the

third-sector that carry out civil society oriented economic projects, having the

legal form of cooperative societies, associations or social institutions.

Key Figures* 2009 2008 2007



Total Assets Under Management 1,168 1,005 909


Total Deposits 1,134 972 716


Total Revenues 24 27 n/a

Net Profit 0 2 5

Number of Lending Clients n.a. n.a. n.a.

Number of Deposit Clients n.a. n.a. n.a.

BIS Ratio 12.4% 10.9% 12.4%




(* in USD million)


www.bancaetica.it


BancoSolBolivia

Mission

We are a bank that offers opportunities to the lowest-income sectors for a

better future, providing them with high-quality, integrated financial services.

Short History

In November, 1986, international and Bolivian investors founded the Fundación

para Promoción y el Desarrollo de la Microempresa, as a Non Governmental

Organisation (NGO).

The most promising alternative and most viable instrument to deliver the

organisation’s objectives, and overcome the legal and financial structure

limitations of an NGO, was the creation in February 1992 of the first commercial

bank specialized in microfinance: Banco Solidario S.A.

After over eighteen years in business, BancoSol has disbursed more than USD 2

billion for more than 1.5 million micro enterprise projects. Currently, the Bank

has more than 130,000 clients who account for a total loan portfolio of over USD

355 million. In addition, BancoSol has almost USD 335 million in deposits taken

from over 260,000 clients. The Bank is present in eight large cities in Bolivia (La

Paz, Cochabamba, Santa Cruz, Oruro, Tarija, Potosí, Sucre, Cobija and Trinidad)

through a network of more than 100 branches.

Management Board

• Kurt Koegnisfest (Chief Executive Officer)

• Enrique Ferraro (President of Directory)


Entrepreneurs with a small capital base but with dynamic adjustment

capabilities are BancoSol’s core clientele. Women play an important role in

terms of the numbers and amounts of outstanding loans; they account for 46%

of BancoSol’s clients and 40% of the loan portfolio. Most of our clients are

young, between 35 and 40 years old, with low levels of formal education.


BancoSol clients operate in the informal economy, which contributes more than

20% of GDP and generates employment for over 65% of the employed

population.

In three of the country’s biggest cities, the micro entrepreneurial sector grows

at 5% per year. There are approximately 800,000 micro enterprises, largely

urban, that form part of this informal economy, generating over 1.7 million jobs

for the economically active population.

Key Figures* 2009 2008 2007



Total Assets Under Management 495 393 270





Net Profit 12 2 8

Number of Lending Clients 129,705 109,764 88,798


BIS Ratio 13.0% 10.8% 10.5%




(* in USD million)


www.bancosol.com.bo


BRAC Microfinance Programme (a) & BRAC Bank (b)Bangladesh

Mission

BRAC works with people whose lives are dominated by extreme poverty,

illiteracy, disease and other disadvantages. With a holistic approach, BRAC

strives to bring about positive changes in the quality of life of the poor. BRAC’s

Microfinance Programme works to ensure the economic sustainability of the

poor by making available credit which they can invest in productive activity and

also encouraging them to save.

BRAC Bank’s Vision

Building a profitable and socially responsible financial institution focused on

Market and Business with growth potential, thereby assisting BRAC and

stakeholders build a “just, enlightened, healthy, democratic and poverty free

Bangladesh”.

BRAC Bank’s Mission

• Sustained growth in ‘Small & Medium Enterprise’ sector

• Continuous low-cost deposit growth with controlled growth in Retail Assets

• Corporate Assets to be funded through self-liability mobilization.

• Growth in Assets through Syndications and Investment in faster growing

sectors

• Continuous endeavor to increase non-funded income

• Keep our Debt Charges at 2% to maintain a steady profitable growth

• Achieve efficient synergies between the bank’s branches. SME unit offices and

BRAC field offices for delivery of Remittance and Bank’s other products and

services

• Manage various lines of business in a fully controlled environment with no

compromise on service quality

• Keep a diverse, far flung team fully motivated and driven towards materializing

the Bank’s vision into reality


Short History

BRAC’s Microfinance (MF) Programme was launched in 1974 to encourage the

increase of income for the poor through the setting up and expansion of

income generating activities and micro-enterprises. BRAC continues to play a

pioneering role in providing diversified financial services to serve different

segments of the population who lack access to saving and credits provided by

financial institutions. In 2008, BRAC’s MF Programme increased its member base

to more than 8 million, with a cumulative disbursement of nearly USD 6 billion.

BRAC Bank Limited, with institutional shareholdings by BRAC, International

Finance Corporation (IFC) and Shorecap International, has been the fastest

growing Bank from 2004 to 2007. The Bank operates under a “double bottom

line” agenda where profit and social responsibility go hand in hand as it strives

towards a poverty-free, enlightened Bangladesh.

As a fully operational Commercial Bank, BRAC Bank focuses on pursuing

unexplored market niches in the Small and Medium Enterprise Business, which

hitherto has remained largely untapped within the country. Since inception in

2001, with 56 branches, 30 SME Sales & Service Centers, 430 SME Unit Offices,

more than 150 ATMs, 30 Cash Deposit Machines and more than 1,800

Remittance Delivery Points BRAC Bank is one of the country’s fastest growing

banks. The bank has already proved to be the largest SME financier in just seven

years of its operation and continues to broaden its horizon into SME, Retail and

Corporate Banking. Customer Service and staff development towards delivering

global standard service remains this year’s priority.

Structure

BRAC’s Microfinance Programme, is one part of BRAC’s holistic approach to

development, which comprises a range of interventions in health, education,

environment and social and economic development. The Microfinance

Programme, together with the Ultra Poor and Agriculture programmes make up

BRAC’s Economic Development Programme. BRAC offers additional services to

ensure the success of its borrowers’ enterprises. These include backward linkage

services such as training on improved techniques and provision of improved

breeds and technology, as well as forward linkages, such as storage facilities for

produce and marketing of finished goods. A number of commercial ventures

have been set up by BRAC to create these strategic linkages. In addition to

protecting its borrowers, these ventures have also contributed towards making

the organisation self-sustaining, with profits diverted to back into its poverty

alleviation programmes.


BRAC Bank has 50% institutional shareholders such as BRAC (33.51%),

International Finance Corporation (9.5%) and Shore Cap International (6.99%).

Since early 2007, the remaining halves of its shares have been distributed to the

general public and mutual funds through its IPO on the Dhaka and Chittagong

Stock Exchanges.

Board of Management

• Fazle Hasan Abed (Chairperson, BRAC)

• Mahabub Hossain (Executive Director, BRAC)

• Muhammed A. (Rumee) Ali (Managing Director, BRAC Enterprises)

• Md. Aminul Alam (Executive Director, BRAC Overseas Programme)

• AMR Chowdhury (Deputy Executive Director)

• Imran Matin (Deputy Executive Director, BRAC Overseas Programme)

Board of Directors of BRAC Bank Limited

• Mr. Muhammad A. (Rumee) Ali, Chairman

• Mr. Quazi Mohammad Shariful Ala, Director

• Mr. Mark A. Coffey, Director (Nominated by ShoreCap International Limited),

• Ms. Tamara Hasan Abed, Director

• Mr. Shib Narayan Kairy, Director

• Ms. Nihad Kabir, Director (Independent)

• Dr. Hafiz G.A. Siddiqi, Director

• Mr. A. E. A. Muhaimen, Managing Director and CEO


BRAC’s Microfinance Programme works to provide collateral-free financing to

the poor, especially women, in both rural and urban areas, in a simple, efficient,

and affordable manner. BRAC MF Programme offers two different microfinance

products: micro-loans (group-based, exclusively for women) and micro-

enterprise loans (individual loans for both men and women). Group based small

loans are particularly designed for the lower-end poor to assist them in under-

taking income generating activities. Micro-enterprise loans are available for small

entrepreneurs to offer scope for expanding their business and capital base.

Moreover, BRAC utilizes a credit-plus approach where loans are accompanied by

various forms of assistance for the borrowers. An important part of the credit

operation is the collection of savings. Savings opportunities with BRAC provide

members with funds for consumption, children’s education and other

investments. It also provides security for old age and serves as a contingency

fund during natural disasters.


A fully operational Commercial Bank, BRAC Bank offers a wide range of banking

products to SME, Retail and Corporate guests. The bank has its primary focus on

service quality and customer satisfaction. Through a team of over 6,000

employees, BRAC Bank offer a broad range of products and services, including

SME, Retail, Commercial and Corporate banking to more than 6.5 Lac customers.

Key Figures* 2009 2008 2007

Total Assets - Balance Sheet 1,366 1,046 670


Total Assets Under Management 1,366 1,046 670


Total Deposits 1,086 838 540



Net Profit 19 14 9



BIS Ratio 12.7% 12.8% 12.3%


Number of Co-workers 5,907 5,073 3,672


(* in USD million)


www.brac.net

www.bracbank.com


Cultura BankNorway

Mission

Cultura Bank’s main task is to finance projects which benefit society and

contribute to a better natural environment. The bank emphasises building

alliances between depositors and lenders and to underpin this it practises

transparency as a carrying principle. It strives to offer high quality, solid banking

services and be able to offer a healthy and sustainable return to shareholders.

Furthermore the bank views promoting financial literacy as an important task

and takes an active part in public discourse about the function of money and

the economy.

Short History

Cultura was founded as a savings and loan cooperative in 1986 and obtained a

full licence as a savings bank in 1996. Since then the bank has grown from a

total asset base of just €5 million to €55 million today. The founders of the bank

wanted to channel funds to organic farming. At the time this was considered

risky and shunned by conventional banks. They also took special interest in

private initiatives in the cultural sphere, in particular in education.

Since then the activities of the bank has broadened to include small enterprises

involved in fair trade, traditional crafts, and distribution of various ecological

products. From the beginning the bank has relied solely on funding itself

through customer deposits. The bank’s equity consists of a core fund and capital

issued through an equity-like instrument called equity certificates, specially

designed for savings banks. The governing body of the bank is elected by four

groups; the customers, the equity certificate owners, the employees and one

representative designated by the local authorities.

Management Board

• Lars Hektoen, CEO

• Arve Gjetnes, CFO and COO

• Kjell Fredrik Lövold, Chief lending officer

• Jannike Oestervold, IT and publications



Cultura Bank offers a comprehensive range of banking services to companies and

private individuals. About 65% of total outstanding loans are business related

with education (private schools) and agriculture as the two largest areas. Other

important groups are healthcare and various small and medium size companies.

During the last few years the bank also has built a portfolio of housing loans,

which are increasingly focussed on ecological building. Apart from ordinary

loans the bank also offers overdrafts and guarantees. Internet banking and

debit cards complete the product range on payment services.

Since 2005 the bank has been active in microfinance. Since 2007 it has been a

partner in the CIP programme of the European Investment Fund, providing a

backup guarantee facility for this group of loans.

Key Figures* 2009 2008 2007






Total Equity 8 6 8


Net Profit 0.2 0.3 0.3

Number of Lending Clients 360 — —


BIS Ratio 16.0% 17.4% 0.0%




(* in USD million)


www.cultura.no


GLS GemeinschaftsbankGermany

Mission

For GLS Bank, conducting a professional, sustainable banking business means

the incorporation of social, ecological and economic criteria. Secure

investments, credit policies and monetary transactions that make sense are our

core business. We understand “social” to be people in their entirety, whose

material, emotional and mental needs should be the focus of economic

activities. We consider “ecological” to be the task of maintaining and developing

the basis for the Earth´s livelihood. We regard “economy” as an instrument for

achieving these first two goals as efficiently as possible. The money of our

customers is invested exclusively in companies and projects whose performance

under the above mentioned criteria is outstanding.

Short History

The GLS Bank was the first social and ecological bank in Germany. The bank was

founded in 1974 and originally focused on ecologic, social and cultural projects,

such as anthroposophic schools, Demeter farms and communal living projects.

Over time, the focus has widened, thus including other independent schools

(e.g. Montessori schools) and organic farms into its portfolio. After the accident

at Tschernobyl in 1986, other sectors were introduced, such as renewable

energy projects. In 1989, the first wind energy fund was established by the bank

and in 2003 GLS Bank took over the activities of Ökobank, an ethically and

ecologically oriented bank in Germany. Nowadays, following the financial crisis

the demand for sustainable banking products has risen, hence, resulting in high

growth of GLS Bank. It operates in 7 branch offices in Germany since it took over

the activities of IntegraBank in 2008.

Board of Management

• Thomas Jorberg (CEO)

• Andreas Neukirch (member of the Management Board)


GLS Bank focuses on financing cultural, social and ecological projects that try to

tackle challenges in our society by developing creative solutions. We offer a

wide array of products: from current accounts and financial investments to asset

management, financings, shareholdings and foundation consultancy services.


Loans are offered to companies and projects such as independent schools and

kindergartens, organic farms, organic food-stores, institutions using therapeutic

pedagogy and others. With our transparent socio-ecological concept and

sensible, safe investment opportunities we enable our customers to make

informed decisions and assume responsibility. This concept works due to

collaboration of three strong partners: GLS Gemeinschaftsbank eG for banking,

GLS Treuhand e.V. for foundation affairs, and GLS Beiteiligungs AG.

Key Figures* 2009 2008 2007

Total Assets - Balance Sheet 1,949 1,446 1,169


Total Assets Under Management 2,034 1,475 1,169

Total Loans 1,024 864 704

Total Deposits 1,638 1,177 961



Net Profit 7 3 2

Number of Overall Clients 73,104 61,836 55,000


BIS Ratio 10.9% 9.9% 9.4%




(* in USD million)


www.gls.de


Merkur Cooperative BankDenmark

Mission

Merkur Cooperative Bank is founded on the idea of conscious handling of

money, and on criteria that include environmental, social and ethical aspects in

addition to financial considerations. Merkur pursues a situation where the

individual, based on his own insight, meets the needs of others in a dignified

way.

This leads to the following main working areas/objectives:

• To give the individual in freedom the optimum conditions for developing his/

her abilities, thus enabling him to act based on his own insight. Consequently,

free schools, educational institutions and cultural initiatives are funded, also

initiatives for mentally deficient people and other special groups;

• To treat all people with dignity. Hence new, contemporary types of ownership

and social communities within e.g. agriculture, production, trade and housing

settlements, projects for socially disadvantaged youths and children or

projects for mentally deficient children and adults are financed;

• To have production and consumption reflect the real needs of society and the

individual, and to have it done with due account being taken to the human

being, nature and the environment. Hence organic and biodynamic farms,

renewable energy and sustainable production and trade are financed.

Short History

The first steps towards the founding of Merkur Cooperative Bank were taken in

1982 with the forming of a credit and loan association. In 1985 Merkur merged

with another independent initiative to form the Co-op Bank, and received a

banking license. Merkur opened its first office in Aalborg in 1985. In 1992 it

established a branch in Copenhagen (which became head office in 2004) and is

nowadays present in the four major cities of Denmark. In addition, Merkur has

limited activities in North Germany, in cooperation with Trion Geldberatungs-

genossenschaft, and in Finland.

Board of Management

• Lars Pehrson (CEO)

• Asbjørn Andersen (CFO and COO)


In addition Caroline Panum is Head of Human Resource and Client Relations, in

close cooperation with the Board of Management, and each branch has its own

Branch Manager.


Merkur´s main objective is to give and facilitate financial advice and financing

to profit making enterprises within sustainable production and not-for-profit

institutions and associations within cultural and social fields. Therefore, the

main part of Merkur Cooperative Bank´s combined loan finance projects are in

the environmental, social and cultural sectors. As a secondary activity, Merkur

approves loans and arranges mortgages for private customers. Merkur also

provides other financial services, including savings and current accounts

(available with Visa and/or debit cards), payment services, webbank, and

pensioner’s and children’s savings accounts, as well as a full range of financial

services for business customers. Furthermore, Merkur places great emphasis

upon transparency in banking. Details of all loans in the three core sectors are

published on Merkur´s website so that information about how the customer´s

money is working can be seen in the public domain. Merkur also publishes (in

cooperation with Cultura Sparebank in Norway) the magazine ‘Pengevirke’ four

times a year, in which the activities of Merkur and its´ customers are described

in more detail.

In 2009 Merkur established a separate entity, Merkur Development Loans Ltd, in

cooperation with a Danish state investment fund, IFU. The aim is to give loans to

SMEs and cooperatives in developing countries in order to promote

sustainability and provide financing on fair conditions.


Key Figures* 2009 2008 2007








Net Profit 1 1 2



BIS Ratio 16.1% 15.4% 17.5%




(* in USD million)


www.merkur.dk


Mibanco, Banco de la MicroempresaPeru

Mission

We are committed to offering our communities opportunities for progress and

access to the financial system.

Short History

More than 42 years ago, 15 successful entrepreneurs founded Acción

Comunitaria del Perú (ACP) an organization that became one of the world’s

pioneers in microcredit loans.

In May 1998, over 12 years ago, ACP founded Mibanco and transferred to it its

entire client portfolio. ACP became Mibanco’s majority shareholder and

operative manager in this new venture. This signaled the beginning of Peru’s

first for-profit, fully-regulated commercial bank dedicated to microenterprise.

Mibanco’s initial USD 16 million in capital came entirely from the private sector,

with 60% coming from ACP’s client base and loan portfolio.

By the end of December 2010, Mibanco served more than half a million clients,

both on the asset (loans) and the liability (deposits) sides, and operated 112

branches throughout Peru.

Structure

Mibanco’s largest shareholder is Grupo ACP, with a 60.07% share. Other

shareholders are Acción Investments in Microfinance SPC (9.36%), IFC (6.50%),

Acción International (6.33%), Hivos-Triodos Fund Foundation (5.45%), Triodos-

Doen Foundation (5.45%), La Positiva Vida Seguros y Reaseguros (2.62%), La

Positiva CÃ a. de Seguros y Reaseguros (2.58%), Triodos Fair Share Fund (0.92%)

and others (0.72%).

Board of Management

• Oscar Rivera (Chairman of the Board)

• Luis Felipe Derteano (Deputy Chairman of the Board)

• Rafael Llosa (General Manager)

Mibanco



Mibanco provides working capital, investment loans, and housing loans to small

businesses, but it also offers current accounts, savings accounts, and deposit

accounts to private individuals. With loans starting at USD 100, Mibanco has

enabled thousands of people to access financial services.

Groups of businesses can also turn to Mibanco. For example a group of market

stallholders wishing to collectively turn their open-stall market into a shopping

center. Continued successful growth has enabled Mibanco to launch new

products in the market, including the initial steps that were taken in 2007 for

the provision of loans to small businesses owners so they could bring water and

electricity into their homes.

Mibanco is also involved in the Transparency and Sustainability in Finance

project that aims to create awareness about the social and environmental

impact of business activities.

Key memberships and affiliations

Aside from being a member of the Global Alliance for Banking on Values,

Mibanco is also a member of the Microfinance Network, the Women’s World

Banking Global Network and the Acción Network, all of which aim at bringing

leading microfinance institutions together.

Highlights 2007 - 2010

Mibanco added two new products to its rural group lending: a risk management

system and credit scoring to help loan officers objectively rate prospective

borrowers and calculate the risk of extending credit to them.

Also, during 2008, Mibanco implemented an innovative distribution channel

called ‘Agencia Móvil’. This high-technology branch travels to remote locations

and cities of the country, especially to rural areas, allowing clients to carry out

the same transactions they would normally do in a regular branch.

Furthermore, Mibanco has implemented new channels to serve more clients,

such as Miamigo, aimed at increasing new client acquisition through the

retention of our best clients by rewarding their effort. Approved Credit Strategy

is a marketing strategy that allows us to offer micro and small business owners a

fast credit at adequate amounts to meet their needs.


In 2009, Mibanco was recognized as a leader in corporate governance and was

awarded Management & Excellence’s AAA+ rating, its highest Corporate Social

Responsibility score.

Additionally, Mibanco has received the Prize for Excellence in Microfinance for

Latin America and the Caribbean awarded by the Inter-American Development

Bank (IADB) in 2006 and 2009.

In 2010, in order to promote greater development opportunities for

microbusiness entrepreneurs, Mibanco secured an international syndicated loan

structured by the IADB, for USD 45 million equivalent in nuevos soles, in order

to develop a program to increase its lending capacity to women, through a

greater supply of credits.

In 2010, Mibanco was rated “4+” by Planet Rating organization, placing it at the

top of the “Committed” category which demonstrates Mibanco’s clear

commitment to accomplishing its social goals, minimum risk of diversion from

its social mission, reasonable management of social performance and adequate

financial inclusion efforts while fully recognizing the risks of social

responsibility. With this award, Mibanco becomes the first and only bank having

earned this top rating in Peru and the world.


Key Figures* 2009 2008 2007

Total Assets - Balance Sheet 1,279 959 600


Total Assets Under Management 1,279 959 600

Total Loans 1,041 781 500




Net Profit 34 27 20



BIS Ratio 12.7% 12.1% 11.9%




(* in USD million)


www.mibanco.com.pe


New Resource BankUSA

Mission

New Resource Bank’s mission is to advance

sustainability with everything we do - the loans we make, the way we operate,

and our commitment to putting deposits to work for good. To us, banking isn’t

just a service - it’s a way to create a better world.

We manage the financial, environmental, and social impacts of our activities to

promote the global well-being of future generations.

Short History

The founding organisers are technology entrepreneurs, green business pioneers

and banking executives who believe that green has evolved from a social

movement into a market opportunity and that sustainability will happen

through the economy in the growth of new market options that are healthier,

cleaner and more efficient.

The bank opened in September, 2006. Prior to opening, 200-plus founding

shareholders subscribed to USD 24.75 million of the bank’s stock offering. The

bank added to its capital base again in September 2008, completing an equity

capital raise of $14.75 million in the midst of a very tough banking market. As

of March 31, 2010, the bank had USD 179 million in assets.

Structure

New Resource Bank is a California state-chartered institution and its shares are

tradable on the Over-the-Counter Bulletin Board.

Executive Management

• Vince Siciliano (President & CEO)

• Charmaine Detweiler (Chief Financial Officer)

• Bill Peterson (Chief Credit Officer)

• Joe Anzalone (Head of Commercial Banking)



New Resource Bank offers a full range of financial services to:

Individuals: Such as checking, money market and savings accounts (including

Visa debit card), online banking, bill pay and the financing of residential solar

installations and energy efficiency upgrades.

Businesses: Such as corporate cash management, commercial credit lines, real

estate loans, construction loans as well project finance. The bank also serves as

advisor to its business clients, many are entrepreneurial clients focusing on

clean technology, energy efficiency and green consumer products.

Non-profit organisations: Such as banking services and other strategic services.

The bank offers a Community Rewards Programme from which mission-aligned

non-profit organisations can generate income from New Resource Bank

donations that are funded by its client’s exchange fee collected from debit-card

activities. Thousands of dollars are generated each year in Community Rewards.

In addition to operating as a full-service community bank, New Resource

provides innovative loans for green projects, including alternative energy, clean

tech, organic food production, and sustainable home and office construction.

The bank also offer services and provides knowledge to its community clients

that could encourage more sustainable operations. For example, the bank has

help facilitate an energy audit for a real estate lending client that will leads to

the savings of both money, energy and pollution.


Key Figures* 2009 2008 2007

Number Total Assets - Balance Sheet 159 170 126







Net Profit (5) (11) (3)

Number of Lending Clients 200 N/A N/A

Number of Deposit Clients 1,700 N/A N/A

BIS Ratio 17.7% 19.4% 24.5%

Return on Equity — — —



(* in USD million)


www.newresourcebank.com


OneCalifornia BankUSA

Mission

OneCalifornia Bank will improve economic

opportunity for low-to moderate-income

communities throughout California, starting in Oakland. We will partner with

respected community institutions to provide banking services to small to

medium-size businesses, non-profit organisations, community facilities,

affordable-housing developers, individuals and families.

Banking services will be integrated with financial literacy, technical assistance

and business education supported by OneCalifornia’s supporting non-profit

organisation, OneCalifornia Foundation.

The Bank maintains a triple bottom line focus of meeting its social mission while

operating in a safe, sound and sustainable manner.

Short History

A designated Community Development Financial Institution (CDFI), OCB was

founded on the premise that traditional banks have failed to adequately serve

businesses and individuals in many low- and moderate-income (LMI) markets

nationwide. OCB has devoted itself to serving this segment. More recently, OCB

has adopted an additional focus on environmental sustainability, resulting in a

three-part mission to:

• Provide affordable and accessible banking products and services among

individuals, small businesses, community service organisations, and nonprofit

organisations operating in its target market;

• Promote environmental sustainability; and

• Operate in a financially sustainable manner exceeding regulatory measures for

safety and soundness.

OCB focuses its lending on community development in urban LMI communities

in the San Francisco Bay Area and on sustainable business and housing,

including neighborhood stabilization lending, throughout the Bay Area.

A substantial portion of its deposits come from customers attracted to its

community development mission.

TM

B A N K


Management Board

• Thomas Steyer

• Kathryn Taylor

• Harry M. Haigood

• J. Hallam Dawson

• Brenda B. Spriggs

• John K. Delaney

• C. James Saavedra

• Andrew B. Fremder

• James P. Steyer

• Richard B. Fried

• Margaret C. Sullivan

• Daniel L. Skaff

• Robert S. Townsend


The Bank offers a wide range of loan and deposit products to serve the needs of

its customers. Deposit products include personal and business checking

accounts, online banking, business cash management and merchant services,

and deposit products specifically tailored to previously unbanked and

underbanked customers. The Bank also offers mission-based deposit products

that allow individuals, businesses, and nonprofits to support the Bank by

accepting below-market interest rates.

Lending products include residential and commercial real estate loans,

commercial and industrial loans, SBA small business loans, and, starting in 2011,

affordable small-dollar consumer loans. The Bank will focus especially on

lending that supports affordable housing and green industries.


Key Figures* 2009 2008 2007




Total Loans 46 24 3




Net Profit (2) -3 -3



BIS Ratio 13.1% 30.6% 65.5%

Return on Equity -15.4% -20.0% -15.8%



(* in USD million)


www.OneCalBank.com


Triodos BankThe Netherlands

Mission

Triodos Bank finances companies, institutions and projects that add cultural

value and benefit people and the environment, with the support of depositors

and investors who want to encourage corporate social responsibility and a

sustainable society.

Triodos Bank´s mission is to help create a society that promotes peoples´ quality

of life and that has human dignity at its core; to enable individuals, institutions,

and businesses to use money more consciously in ways that benefit people and

the environment, and promote sustainable development; to offer customers

sustainable financial products and high quality services.

Short History

The concept of positive direct investment was groundbreaking at the time it

emerged in 1968 as an idea from a small group of professionals with strong

social values. And it led to the launch of Triodos Bank in 1980 in The Netherlands

as a fully regulated bank.

From the start, Triodos Bank pioneered new ways to use money positively. It

financed the renewable energy industry in its infancy for example – widely

regarded as high risk in its day. The bank´s activity grew to include green,

ethical, social and culture oriented investment funds, dedicated venture capital

funds and private banking services. The branches in Belgium, United Kingdom,

Spain and Germany (agency) have been progressively established since 1993. At

the same time Triodos Bank´s international work expanded significantly with

investments in microfinance institutions across the developing world, with the

provision of cross-border financial services for clients´ international activities

and consultancy, investment management and fund management services.

Structure

Triodos Bank is an independent financial institution. Just over 12,000 individuals

hold an interest of 51% in the bank´s equity. Financial institutions and pension

funds hold 49%. No institutions or individuals can hold more than 10% of the

bank´s issued capital. Seven institutional investors with a stake of more than 5%

include ABP (General Pension Fund for Public Employees) and PGGM (Pension

TlB


Fund for Employees in Health, Welfare and Social Institutions), Rabobank,

Friesland Bank and insurer Delta Lloyd. Triodos Bank shares are held in trust by

the Foundation for the Administration of Triodos Bank Shares (SAAT). SAAT

issues depository receipts (without voting right) for Triodos Bank shares to the

public and institutions. The Board of SAAT is appointed by the depository

receipt holders, who each have a maximum number of votes of 1,000.

Board of Management

• Peter Blom (Chair & CEO)

• Pierre Aeby (CFO)

• Michael Jongeneel (COO)


Triodos Bank wants to achieve its mission as a sustainable bank in three ways:

by acting as

• a sustainable service provider,

• a product innovator and

• an opinion leader.

These three strategic goals are closely connected and are reflected in its

activities and products. Triodos Bank services a range from basic lending – from

USD 45,000 to USD 40 million per project – to sophisticated investment

products. Loans are made to businesses working in nature and the environment

sectors, such as organic agriculture, wholesale, health food stores and

renewable energy - social business, from housing associations to social

economy projects – culture and society, including the arts and education –

and North-South projects, such as fair trade and microfinance. Over 200,000

customers are supporting the mission by providing the necessary funding

through dedicated savings products and specific investment funds. They have

access to payment services, debit and credit cards, internet banking, investment

and private banking services as well as mortgages.


Key Figures* 2009 2008 2007


Total Assets - Off-balance Sheet 2,708 1,966 2,099


Total Loans 2,397 1,812 1,497

Total Deposits 3,731 2,964 2,376



Net Profit 18 20 18

Number of Lending Clients 245,000 194,000 n/a

Number of Deposit Clients 242,000 191,000 n/a

BIS Ratio 16.3% 13.0% 16.8%




(* in USD million)


www.triodos.com


VancityCanada

Mission

To be a democratic, ethical, and innovative provider of financial services to our

members. Through strong financial performance, we serve as a catalyst for the

self-reliance and economic well-being of our membership and community.

Short History

Since 1946, we’ve known that members make us who we are. We got our start

by providing banking services to those in our community that weren’t served by

the existing financial institutions. As a cooperative, our customers are members

and are our owners. Over the next several decades, we provided many firsts to

our members including the first to write mortgages east of Main Street in

Vancouver - at the time a working class community that wasn’t considered a

desirable place to lend, and the first financial institution in Canada to

underwrite mortgages to women without a male co-signer. This strong

community support has made the Vancity brand very attractive - one that has

attracted a lot of members, the majority of which would easily be bankable by

traditional financial institutions, but are attracted to Vancity because of our role

in the community and the quality of our service.

With this support over the last six-and-a-half decades, we’ve grown to become

Canada’s largest Credit Union, with almost 60 locations across British Columbia

serving over 400,000 members.

But at Vancity, these members aren’t just the people we serve. These members

are the people at the helm. They guide us, as a co-op, on our journey. And they

do this in any number of ways - specifically by electing members to sit on our

Board of Directors or by becoming Directors themselves.

Management Board

• Tamara Vrooman, President and Chief Executive Officer

• Patrice Pratt, Board Chair


Banking at Vancity means conducting your financial affairs in a welcoming

environment robust with a range of flexible accounts, deposit and lending


products designed to help achieve your goals. We believe that banking with a

conscience doesn’t mean giving up product quality or value. And as a

cooperative, we are driven by the needs of our members.

Our membership is comprised of approximately 80% retail membership and

their products, and 20% community investment members and their portfolios.

The latter is focusing on growing their portfolio of impact deals faster than

other deposit or lending products, as well as developing unique products to

meet the needs of members in this space.

Ultimately, we maintain our commitment to the triple bottom line so we base

our prosperity on a balance of economic, social, and environmental success.

Key Figures* 2009 2008 2007


Total Assets - Off-balance Sheet NIL NIL NIL


Total Loans 10,830 10,029 12,735

Total Deposits 11,771 9,744 11,343



Net Profit 52 38 33

Number of Lending Clients 0.414 0.407 0.388

Number of Deposit Clients 0.414 0.407 0.388




(* in USD million)


www.vancity.com


Mission

To contribute to sustainable development of Mongolia that can come only from

educated and skilled people and competitive and dynamic businesses

concerned equally about Planet, People, and Profit. The Bank will provide

equitable access to transparent, reliable and responsive banking products and

services to the Bank’s clients, including its traditional Micro-entrepreneurs as

well as Small and Medium businesses.

Short History

XacBank was created as a result of the merger of two largest non-bank financial

institutions (NBFI) in Mongolia, Goviin Ehlel (Gobi Start) LLC and XAC (Golden

Fund for Development) LLC, on 1st of October 2001. Goviin Ehlel LCC was

established by Mercy Corps in December 1999 with funding from USAID as a

NBFI serving rural businesses. XAC LLC began in 1998 as part of the MicroStart

Mongolia project under UNDP, shortly afterwards transformed into Mongolia’s

first NBFI by uniting the micro-financial service activities of six national NGOs.

These NBFIs originally operated in different geographic regions and were

serving different markets, Small and Medium enterprises loans vs. Micro

business. However, both organisations had the same strategic goal of becoming

nationwide banking institution, offering a wide range of financial services. All

these factors became the foundation of the merger of these two independent

institutions to form XacBank - the first commercial bank in Mongolia with a

social mission. By the end of its first year of operation in 2002, the Bank

established its presence in each of 21 aymags in the country. Since that time the

Bank has continued to expand with new branch and extensions, franchise

service Saving and Credit Cooperatives, branchless banking solutions, fulfilling

its mission and strategy of providing the most accessible and transparent

banking services aimed at the marginalized citizens in remote rural areas,

including the nomadic herders. XacBank is continuously growing and becoming

an innovative leader in offering a full range of innovative loan and deposit

products with personalized customer service targeted at various segments of

the market.

XacBank Mongolia


Structure

XacBank’s ownership comprises the EIT (Employee Investment Trust) Capital

Management (24.31%), International Finance Corporation (11.81%) and the

European Bank for Reconstruction and Development (11.15%) along with

various ethical/social investors including Mercy Corps (15.78%) and Triodos

(14.98%). Recently, the company’s shareholders have provided it with an

increasing amount of debt-funding, as have other specialist microfinance

investors, often with an ethical mandate. At 30 June 2009, borrowings stood at

50% of XacBank’s total funding (FY05: 29%) against deposits on 39% (FY05:

52%). These borrowings should be reasonably stable amidst the current

tightened global credit conditions, although the bank may well have to now

refocus more on deposit funding. A chart of the Bank’s organisational structure

as at 30 June 2009 is located on page 5.

At 30 September 2009 XacBank’s total assets were equal MNT234.0 billion, up

2,7 percent from 1st Quarter 2009. Loan portfolio totals MNT162.2 billion, with

63,355 borrowers, up by 7.1. percent and 6.5, respectively. Portfolio-at-Risk (PAR

over 1 day was maintained at 4.91 percent, over 30 days at 3.48 percent, and

over 90 days at 2.42 percent. Number of depositors increased to 117.1 thousand

with the public deposit balances, excluding current accounts, increased by 13.3

percent and reaching MNT80.2 billion.

Board of Management

• Bat-Ochir Dugersuren (CEO)

• Soronzonbold Lkhagvasuren (First Deputy CEO)

• Tur-Od Lkhagvajav (Deputy CEO)

• Gerelmaa Yunden (Chief Credit Officer)

• Tuul Baljir (Chief Financial Officer a.i.)


Key Figures* 2009 2008 2007








Net Profit 2 2 2



BIS Ratio 16.9% 15.4% 11.1%




(* in USD million)


www.xacbank.mn

Biographies


Member Institution Biographies

Alternative Bank Schweiz AG, Switzerland

Sven Thali

Sven Thali is a Swiss-certified banker, Executive Master of

Finance (Zürich University of Applied Sciences) and Ecologist

IBN. After ten years in various divisions of UBS, he was working

in the international treasury at a Swiss industry group. An eight

years experience in sales, consulting and management, partly

within his own consulting company, at Zürich Financial Services

and at a Swiss Private Bank (now Julias Barr) completes his

profile. Since 2007 he is the CEO of Alternative Bank of Switzerland, a savings

and loans bank with 80 employees, a balance sheet of euros 560 million and

22,000 clients.

Sven Thali sets his goal as ‘maximizing sense instead of maximizing profits’ and

in influencing the financial industry by creating evidence that ethical banking

makes sense – ecologically, economically and socially. Ethical banking, ethical

management and a real economy approach are the only true and responsible

innovations within the financial-industry that will prevent it from future

collapses.

Edy Walker

Edy Walker is a certified banking expert. After twenty years of

practical experience in several banks he started to work at the

ABS as an expert in credit management in 1998. He was

responsible for the setup of the credit administration and credit

risk management and thus contributed significantly to the

development of the ABS. Walker also represented the co-workers

in the ABS Advisory Board. Since 2005 he is a member of the

executive management. In this function he was responsible for the design of

ABS’ ethical investment branch.

Edy Walker is also the executive director of the Innovation Fund Association. The

Innovation Fund Association is mainly funded by subsidies from the ABS and its

shareholders. It finances sustainable pioneer projects.


BancoSol, Bolivia

Kurt Koenigsfest

Kurt Koenigsfest is the CEO, or General Manager of BancoSol, a

private commercial bank which provides loans to low-income

micro entrepreneurs in Bolivia. The Bank started as an NGO,

and incorporated as a fully-fledged bank in 1992 in order to

meet the growing demand for micro loans on a self-financing

basis.

He has held a variety of high responsibility positions in the credit, operations

and business development areas of the Bolivian banking industry since 1989.

Among others, he spent nine years with Banco Nacional de Bolivia, the second

largest Bolivian private Bank. He is an active member of a number of banking

and microfinance boards, including the boards of ASOBAN (the Bolivian Private

Banking Association), where he acts as Vice Chairman, AFIN (the Microfinance

Training Institute of Bolivia), and ATC (credit and debit card processor). Between

2004 and 2008 he was the Chairman of the Board of ASOFIN, the Association of

Regulated Microfinance Institutions of Bolivia.

Today he is the Chairman of the ACCION Network, representing 26 MFIs in 16

countries, with a combined portfolio of 3 million clients and a portfolio of U$ 3

billion. He is also Chairman of the Micro Finance Network, (MFN) a network with

member Institutions in Latin America, Europe, Asia and Africa. In 2006 he was

elected Young Global Leader by the World Economic Forum in Davos,

Switzerland. A native of La Paz he graduated in Business Administration from

the University of North Texas, USA.


BRAC Microfinance Programme & BRAC Bank, Bangladesh

Mr. Fazle Hasan Abed

Born in Bangladesh in 1936, Abed was educated in Dhaka and

Glasgow Universities and qualified as a Chartered Accountant

in London. The 1971 Liberation War of Bangladesh had a

profound effect on Abed, then in his thirties, a professional

accountant who was holding a senior Corporate Executive

position at Shell Oil. The war dramatically changed the

direction of his life: he left his job and went to London to

devote himself to Bangladesh’s War of Independence.

In 1972, Abed returned to the newly independent Bangladesh and set up BRAC

to rehabilitate returning refugees in a remote area in northeastern Bangladesh.

This work led him and BRAC to deal with the long-term task of improving the

living conditions of the rural poor. He directed his policy toward helping the

poor develop their capacity to manage and control their own destiny. Over the

course of its evolution, BRAC established itself as a pioneer in recognising and

tackling the different dimensions of poverty with its unique, holistic approach

to poverty alleviation and empowerment, encompassing a range of core

programmes in economic and social development, health, education, human

rights and legal services, disaster management and climate change.

Under Abed’s leadership, in the span of only three and a half decades, BRAC

became the largest development organisation in the world in terms of the scale

and diversity of its interventions. BRAC’s biggest programme, microfinance, is

one of the world’s largest, with an annual disbursement of USD 1 billion in

Bangladesh alone. BRAC is conducting microfinance activities in nine of the ten

countries it operates in across Asia, Africa and the Caribbean. These

programmes are also well on their way to becoming the biggest in each of their

respective countries.

To reach those at the very bottom of the poverty ladder for whom microcredit

was inaccessible, Abed created a unique grant-based asset transfer programme

that worked to build up the capacity of the target population to able to take

advantage of mainstream development interventions such as microfinance.

Abed also set up BRAC Bank in 2001 to focus on providing financial services to

Bangladesh’s undeserved SME sector and was chairman of the bank till 2007.

BRAC Bank is currently the fastest growing bank in Bangladesh and has played

an important role as trailblazer for SME lending in the country.


Nearly four decades of experience as a provider of innovative financing

solutions to underprivileged micro entrepreneurs and un-served markets has

greatly shaped Abed’s thinking on banking on values.

Muhammad A. (Rumee) Ali

Mr. Muhammad A. (Rumee) Ali, joined the Board of Brac Bank in

2007 and was elected the Chairman, in 2008 taking over from

the Founder Chairman Mr. Fazle Hasan Abed. He is the

Managing Director, Enterprises and Investments at Brac and

also a Director of Brac BD Mail Network Limited, Delta Brac

Housing Finance Corporation Limited. Mr. Ali is also the

Chairman of BRAC EPL Investments Limited, BRAC EPL

Stockbrokerage Ltd, b-Kash and Documenta Limited.

Rumee Ali has served at different levels in local and international banking sectors.

Prior to joining in BRAC in 2007, he served as the Deputy Governor of Bangladesh

Bank from 2002 to 2006 and was responsible for Supervision and driving

regulatory reforms, particularly in the area of Risk Management. He Chaired the

Anti Money Laundering Task Force and the National Committee for

Implementation of Basle II during his tenure with the central bank. He also served

as the Project Director of the Central Bank Strengthening Project during this time.

He was appointed Country Head and General Manager of ANZ Grindlays in

March 1997. In July 2000, following the takeover of ANZ Grindlays by Standard

Chartered Bank, Rumee Ali was appointed the CEO of the Standard Chartered

Group in Bangladesh, heading both Standard Chartered Bank and Standard

Chartered Grindlays Bank. His banking experience includes stints in India,

United Kingdom and Australia. Rumee Ali was elected a Fellow of the Institute

of Bankers, Bangladesh, in 2001. At present, he is the Vice Chairman of the

Bangladesh Association of Banks and the Bangladesh Employers Federation.

Rumee Ali is a member of the Global Steering Committee of the ‘Performance

Based Grants Initiative’ of the International Finance Corporation, Washington

DC. He served as a member of the Better Business Forum and the Governing

Body of PKSF (Govt. constituted body for lending to MFIs) and is, at present, a

member of the Technical Advisory Committee of the Bangladesh Investment

Climate Fund and the Strategic Review Committee of Small & Medium

Enterprise Foundation, Bangladesh.

Rumee Ali is Masters in Economics from Dhaka University and was born in

Dhaka, Bangladesh, in 1951.


Mr. Syed Mahbubur Rahman

Mr. Syed Mahbubur Rahman has been working with BRAC Bank

limited since November 2008, prior to joining BRAC Bank

Limited, he served with Prime Bank Limited as Deputy

Managing Director. He also worked with IDLC, Standard

Chartered. ANZ Grindlays Bank and Citibank, NA in different

capacities. He started his career in Saudi Bangladesh

Agricultural and Industrial Investment Co. (SABINCO).

He has 22 years of experience in Banking & Financial Institutions. During his

banking career, he attended numerous trainings, seminars and workshops on

different aspects of banking held in the country and abroad. Mr. Rahman

obtained MBA from the Institution of Business Administration, Dhaka University.

Cultura Bank, Norway

Lars Hektoen

Since 2003 Lars Hektoen (b.1949) has been CEO of Cultura Bank,

a chartered Norwegian savings bank and the only Norwegian

bank belonging to the value based and social banking

movement. He was a co-founder of the bank in 1996 and was

previously a member of the advisory board and the board of

directors as well as head of the bank’s control committee.

Lars started his career in banking and finance in 1975. From then he pursued a

banking career with various Norwegian and foreign banks. He headed the

capital markets operations of Chase Manhattan Bank (and predecessors of

Manufacturers Hannover Trust and Chemical Bank) in Norway. In 1995 he

became head of ABB Financial Services in Norway and later of ABB Treasury

Center US Inc.

Lars graduated with an MA degree in economics from the University of St. Gall

in Switzerland in 1975, and also attended the Naval Academy in Norway.


GLS Gemeinschaftsbank, Germany

Thomas Jorberg

Born in 1957 in Rothenburg o.T., Germany

After apprenticeship in banking with GLS Bank in 1977-1980

studies of economics at the Ruhr-Universitat in Bochum with

graduation ‘Graduate Economist’.

Since 1986 employed with GLS Bank, since 1993 member of the

Executive Board and since 2003 CEO of the GLS Bank with

responsibilities in the following domains: strategy development, proprietary

investments, public relations, marketing, lending sector, investment advice,

equity financing.

Furthermore responsible for affiliated companies within the GLS Group and

therefore member of the Executive Board of GLS Beteiligungs AG (since 1995)

and of GLS Energie AG (since 2003). Since 2005 member of the Supervisory

Board of Elektrizitätswerke Schönau GmbH, an ecological electricity supplier.

Since 2009 also member of the Supervisory Board of Hannoversche Alterskasse

and Hannvorsche Pensionskasse, an ethical-social oriented insurance company,

as well as member of the Supervisory Board of Fair-finance Holding AG Austria.

In 2009 he was awarded the future award of the businessmen´s association

future e.V. for responsible governance and consistent sustainable management.

In 2010 he received the B.A.U.M Umweltpreis (environmental award) for his

contribution to use money as a means for shaping society.

Thomas Jorberg is married, has two adult children and lives in Bochum.

Andreas Neukirch

Born in 1960 in Düsseldorf, Germany.

After apprenticeship in banking and studies of business

administration at the University of Cologne (Dipl. Kfm.) he had

executive functions in different enterprises of the cooperative

financial system. Since 2002 member of the Executive Board of

the GLS Bank with responsibilities in the following domains:

human resources, bank-wide control, IT-Orga, monetary

transactions, audit, accounting, reporting, loan department: back office

management, customer support in the area of deposit business.

Furthermore responsible for affiliated companies within the GLS group and

therefore member of the Executive Board of the GLS Beteiligungs AG and GLS


Energie AG. Priorities in projects for renewable energies.

Engagement in the international collaboration of ethic-ecological oriented

banks by the membership in the board of INAISE (International Association of

Investors in the Social Economy), in the Supervisory Board of the ISB

(Institute for Social Banking) and in the Audit Committee of Oikocredit.

Andreas Neukirch is honorary member of the Board of a charity-alliance

(Caritas) with its home care establishment (Caritas Alten- und Krankenhilfe).

Especially his engagement in projects dealing with different forms of cross-

generational living and communal living is reflected in assisting such initiatives.

In his free time he is a passionate long-distance-runner.

Andreas Neukirch is married, has three adult children and lives in Lippstadt.

Grupo ACP

Luis Felipe Derteano Marie

Luis Felipe Derteano Marie is currently Chairman of Grupo ACP.

Grupo ACP was founded in 1969 under the name Acción

Comunitaria del Perú, as a Peruvian non-profit organisation

focused on solving the needs of low-income households and

micro and small business entrepreneurs in Peru. Grupo ACP is

developing a range of complementary educational, business,

financing and insurance activities that provide entrepreneurs in

small and micro businesses and emerging segments with the tools and access

ways they need to successfully overcome their social and economic exclusions.

In the last few years, Grupo ACP has acquired a regional presence in the Latin

American financial market, through investments in microfinance institutions in

Bolivia, Mexico, Argentina, El Salvador, Paraguay, Uruguay and recently an

alliance in Brazil.

Mr. Derteano has a vast experience in the areas of social programs, education

and financial services for micro and small business entrepreneurs. In 1998, he

led the technical team responsible for organising Grupo ACP’s Peruvian

microfinance bank, Mibanco, and structuring its financial products, processes

and services. Mibanco has meanwhile become the leading microfinance

institution in Peru, with more than half a million clients. After holding the

position of member of the Board during Mibanco’s formative years, in 2000 Mr.

Derteano was appointed Vice Chairman of the Board.


He is also a member of the Board of other important microfinance institutions in

Latin America: Bancosol in Bolivia, SAC Integral in El Salvador, Financiera El

Comercio in Paraguay and several of the companies with a social mission that

constitute the Grupo ACP.

Mr. Derteano was chosen by América Economía, a Latin American magazine on

economic affairs, to receive the 2010 Entrepreneurial Excellence Award for his

role as one of the 19 figures changing the business field in Latin America.

In 2008 he was invited to participate, on his own behalf and as a representative

of Grupo ACP and Mibanco, as cofounder of the Global Alliance for Banking on

Values.

Luis Alberto Ovalle Gates

Luis Ovalle became CEO of Grupo ACP on May 15th, 2005.

Grupo ACP, founded 42 years ago, is a leading Latin American

corporation with a social mission that defines poverty as a set

of exclusions.

Grupo ACP has created several complementary companies that

enable business men and women to overcome exclusions to

credit (Mibanco – Peru), to insurance (Protecta and Secura –

Peru), to education (Aprenda – Peru), to housing and infrastructure (Vivencia -

Peru), and to information (SomosEmpresa – Peru).

Mr. Ovalle, as Corporate CEO, is responsible for overseeing day-to-day

operations and executing the Group’s strategies and goals. Under his

management, Grupo ACP has acquired a regional presence in the Latin

American financial market, through investments in microfinance institutions:

Forjadores in Mexico, Microfin in Uruguay, Emprenda in Argentina, Bancosol in

Bolivia, Sociedad de Ahorro y Crédito Apoyo Integral in El Salvador, Financiera El

Comercio in Paraguay. Mr. Ovalle is also Chairman of Forjadores de Negocios, a

microfinance institution focused on offering loans to micro business

entrepreneurs in Mexico. He is also member of the Board of several of Grupo

ACP’s companies such as Mibanco.

With more than 25 years experience in banking, Mr. Ovalle has held a variety of

executive management positions at Banco Wiese Ltdo. and Banco Wiese

Sudameris. He has also held the positions of Board member and consultant at

other financial institutions in Peru. He holds a degree in Accounting at

Universidad San Martin de Porres in Lima, Peru.


Merkur, Denmark

Lars Pehrson

From the middle of the 1970’s active in a consumer group,

which established a shop for organic foods in a small town in

Jutland, where organic agriculture was only known by few

people. The shop was later, in 1980, followed by a wholesale

bakery. The shop as well as the bakery still exists.

I was educated as a classical flutist on the Music Academy

(diploma in 1984) and played in various ensembles, orchestras and theatres. On

the same time I taught myself business practises by working on the shop.

The group behind the shop and the bakery got in contact with the German GLS

Bank, pioneering social bank at that time in Europe. The GLS Bank financed the

bakery, which gave me and the other members of the group the idea to set up a

saving and loan association in 1982. The aim was to take care of member’s

savings and lend the money to projects within the sustainable production and

social and cultural fields, as we saw it practised in the GLS Bank.

Due to lucky circumstances it was possible already in 1985 to transform the

association into a Cooperative Bank, and I became the manager of the bank, in

the beginning with only one more employee!

Merkur Cooperative Bank gradually grew into the Danish banking world,

strongly connected to the civil society from which it had its background. Today

we are a full service bank, with 60 employees, and well known as a socially and

environmentally oriented bank in Denmark.

From 2009 I am also managing director of Merkur Development Loans Ltd, a

separate company managed by the bank and working with lending to SME’s and

cooperatives in developing countries.

I serve as a board member and Vice President of the international network for

social finance institutions, INAISE, and am particularly in charge of the building

of a specific banking group within INAISE.

Born in 1958, married, three sons.


Asbjørn Andersen

Born 1959, married, 2 sons and a daughter.

Asbjørn Andersen has a General Cerficate of Education A-level

and was educated as a bank clerk in 1981. In 1987 he

completed a Bachelor degree in HD Accounting and Financial

Management.

For several years Asbjørn Andersen has been active in an

organisation for parents of children with hard of hearing problems. For some

years, he was involved in the organisation on national level. He was elected for

the executive committee as head cashier. For some years, he was also chairman

of a school governing body.

Since 1979 Asbjørn Andersen has been employed with different banks in

Denmark. He has had jobs as bank adviser and credit adviser.

In 2002 Asbjørn Andersen was employed with Merkur Cooperative Bank as

Branch Manger. He was promoted to CFO in 2009.

Mibanco, Banco de la Microempresa, Peru

Rafael Llosa

Rafael Llosa is Mibanco’s CEO since January 2004. Mibanco,

Banco de la Microempresa, began its operations in May 1998 as

the first private Peruvian bank focusing on providing financial

support to micro and small companies. Mibanco has more than

3,200 employees and operates 112 branches nationwide.

Mr. Llosa also chairs the CEO’s Committee at the Peruvian Bank

Association. Before becoming Mibanco’s General Manager, he managed the

Capital Markets Division and, previously, was Finance Manager at Banco

Wiese Sudameris, Peru (Gruppo Intesa). Also, he was Finance Manager at

Banco de Lima Sudameris and Treasury Manager at Banco Santander.

Mr. Llosa has 20 years of experience in financial institutions. He holds a degree

in Law and Political Sciences, a degree on Strategic Leadership for

Microfinance Programme from Harvard Business School and a degree from the

Leadership Programme at The Wharton School, University of Pennsylvania.


New Resource Bank, USA

Vincent Siciliano

“The meeting in Lima is a great opportunity to meet other

banks and other CEO’s and people involved in the same

mission, to learn from that, and to see what transfers across

borders. .. one area that we’re always looking for more input on

(is) how do you measure success? What are the multiple

measures of success for an institution like ours? “

Vince Siciliano is president and CEO of New Resource Bank, a mission-oriented

bank in San Francisco that works with businesses, nonprofits, and individuals

seeking environmental and social as well as financial returns. The bank is

dedicated to advancing sustainability with everything it does—lending,

operations, and putting deposits to work for good. Vince has previously been

the president or CEO of a number of San Diego financial institutions. He started

his banking career in Bank of America’s International Division.

Vince serves on the advisory board of the American Sustainable Business

Council and the board of directors of California Independent Bankers, a trade

association for community banks. He is also chairman of the board for the Ken

Blanchard Center for Faith Walk Leadership. Vince and the bank are founding

members of the Global Alliance for Banking on Values. He is a graduate of

Stanford University and earned a master’s degree in environmental planning

from the University of California at Berkeley.

Triodos Bank, The Netherlands

Peter Blom

Peter Blom has been CEO of Triodos Bank since 1997. Born in

Leiden in the Netherlands he studied economics at Vrije

Universiteit in Amsterdam and was jointly responsible for

establishing one of the first centres in the Netherlands for

organic food, including an organics shop, restaurant and

information center in Amsterdam. He then worked at Triodos

Bank as a Senior Business Banking Account Manager, before

becoming Joint Managing Director, until he took up his current

role as CEO and Chairman of the Executive Board in 1997.

Peter is also Chair of the Global Alliance for Banking on Values, Member of the


Club of Rome, Member of the Board of The Dutch Banking Association, Chair of

the Organic Food and Agri cultural Council of the Netherlands and Deputy

Chairman of the Multifunctional Agriculture Taskforce by order of the Dutch

Ministry for Agriculture.

Peter was awarded the Dutch Royal distinction of Knight of Oranje Nassau in

2008 for his contribution to social banking and sustainability.

Pierre Aeby

Pierre Aeby is CFO & Executive Board Member of Triodos Bank

NV. He joined the bank in 1998 and served as Managing

Director of the Belgium Branch. In 2003, he was appointed

Executive Board Member and moved to The Netherlands.

Besides his overall responsibilities at Executive Board level,

Pierre’s main responsibilities cover risk management, finance,

business banking and emerging markets. He serves as board

member of several investment funds managed or sponsored by Triodos Bank, in

the field of microfinance (Triodos Fair Share Fund, Stichting Hivos Triodos Fonds,

Stichting Triodos Doen), fair trade (Triodos Sustainable Trade Fund), renewable

energies (Triodos SICAV II), and socially responsible investments (Triodos SICAV

I). He started his career in banking at Generale Bank in Belgium and held several

positions in international trade finance, international banking with emerging

countries, corporate banking and credit risk management.

Marilou van Golstein Brouwers

Marilou van Golstein Brouwers is Managing Director of Triodos

Investment Management BV, a subsidiary of Triodos Bank. This

Investment Management company manages funds investing in

Emerging Markets, Energy & Climate, Sustainable Real Estate,

Arts &Culture, Food &Agriculture and SRI. Total assets under

management at year-end 2010 amounted to EUR 1.7 billion.

Marilou has served on the Board of Directors of Centenary Bank in Uganda (from

1998-2002), the Board of Directors of K-REP Bank in Kenya (from 1997-2005), the

Board of Directors of Akiba Commercial Bank in Tanzania (1997-2006), KMB Bank

in Russia (1999-2005), Brac Bank Afghanistan (2006-2010) and Kash

Microfinance Bank in Pakistan (2008-2010). She was a member of the Group of

Advisors for the United Nations Year of Microcredit in 2004/2005, a member of

the Executive Committee of CCAP (2003-2008) and treasurer of the International

Association of Microfinance Investors (2008-2009). Marilou is currently on the


Board of Trustees of Women’s World Banking (since 2003). She is Treasurer of the

Max Havelaar Foundation (since 2008) and a member of the Board of Directors

of Triodos Sicav II, Triodos Sustainable Trade Fund and Triodos Renewable

Energy for Development Fund. Since 2011 she has been Chair of SBI.

VanCity, Canada

Tamara Vrooman

As Chief Executive Officer of Canada’s largest credit union,

Tamara Vrooman harnesses the strength, breadth and diversity

across Vancity to encourage growth and prosperity for the

greater good. Tamara considers her role to be a continuation of

her career in public service, helping Vancity extend its financial

success to facilitate positive social and environmental change.

Under Tamara’s leadership in 2009, Vancity earned its second-

highest net income on record and sold non-core parts of the business, which

simplified Vancity’s structure and added $65 million to the credit union’s already

healthy capital base.

As Deputy Minister of Finance for British Columbia from 2004 through mid-

2007, Tamara also served as Secretary to the Treasury Board and CEO of the

Public Sector Employers’ Council. Among her achievements in that time, Tamara

led the strategy development and implementation to successfully renegotiate

100 per cent of expiring collective agreements in the public sector without

strike or mediation and led the Ministry to two AAA credit rating upgrades. Her

role included overseeing the government’s annual $100 billion borrowing and

cash requirements and developing the government’s $36 billion fiscal plan. Her

prior portfolio was as Deputy Minister and Executive Financial Officer for the

Ministry of Health where she balanced the budget and developed the Ministry’s

financial management plan.

Tamara pursued her post-secondary education at the University of Victoria,

earning a Master of Arts in History in 1994 and a Bachelor of Arts, with Honors

in 1991.

Raised in Kamloops, Tamara lived in Victoria for over 15 years before moving to

Vancouver for her position with Vancity in 2007. A member like everyone else,

Tamara, her husband and young son all belong to Vancity’s Kitsilano Branch

where the staff advise her on everything from financial planning to the West


Side’s best restaurants and most popular playgrounds.

Board Appointments, Awards & Recognition

• S.U.C.C.E.S.S. - Women’s Executive Network: Top 100 Most Powerful Women

(2008, 2009 & 2010)

• Central1 - Business in Vancouver: Influential Women in Business Award (2009)

• Great Northern Way Campus - University of Victoria Distinguished Alumni

Award (2009)

• Credential Financial Inc. - Association of Women in Finance: Knowledge and

Leadership PEAK Award (2007)

• Street to Home Foundation - Canada’s Top 40 Under 40™ (2005)

• Business Council of British Columbia - Queen’s Golden Jubilee Medal for

Outstanding Public Service (2003)

• GO Networking

• University of Victoria: School of Public Administration Advisory Board

• Chair, Citizens Bank of Canada

• President’s Council at UBC

• Pacific Institute for Climate Solutions Advisory Board


Speakers and Other Guests

Richard Webb Duarte, Keynote Speaker

Richard Webb holds a PhD in economics from Harvard

University and an Economics and Geography MA diploma from

St Andrews University, UK. He was chairman of the Central

Reserve Bank of Peru twice. He has been a World Bank

economist and consultant with various international

organisations. He founded the Cuanto Institute and is a partner

with Málaga Webb and Associates. He was a visiting lecturer at

the Woodrow Wilson School at Princeton University and at Toronto University.

Webb has done pioneering research in poverty analysis and the distribution of

income in Peru. His main publications include Government Policy and the

Distribution of Income in Peru, published by Harvard University; El Árbol de la

Mostaza [The Mustard Tree], a history of microfinance in Peru; The World Bank,

Its First Half Century, an official history of the World Bank co-authored with

Devesh Kapur and John Lewis), and several paper and essay compilations.

He founded and presently heads the Instituto Peru at San Martin University in

Lima where he does research in social policy, property rights and microfinance.

Mary Houghton

Mary Houghton is currently assisting affiliates and subsidiaries

of ShoreBank Corporation to reorganise as independent

entities. With 3 other Chicagoans, she was a founder of

ShoreBank Corporation, the first and largest US regulated

commercial bank holding company that specialized in

community development and environmental finance. It

operated in Chicago, Cleveland, Detroit, the Pacific Northwest,

and globally from 1973-2010 and went out of business in 2010 in the aftermath

of the real estate bubble in the U.S. and related recession.

The ten banking and non-banking subsidiaries and affiliates will continue to

operate sustainable financial services and advisory lines of business. She

continues as a director of the newly independent non-profit companies and

Equator Capital Partners (formerly ShoreCap Management Company).

In February and March of 2011 she will be a Visiting Scholar at the School of

Advanced International Studies of Johns Hopkins University in Washington, DC.


She is also currently a director of the BASIX holding company in Hyderabad,

India, a member of the Executive Committee of the Calvert Foundation, chair of

the Finance Committee of Women’s World Banking and a director of the

International Breast Cancer Research Foundation and Rapid Results Institute.

Financiera el Commercio, Paraguay

Carlos Alberto Heisecke Rivarola

Founder of El Comercio Finance Company, a regulated entity

with over 34 years in the market, being the most experienced

finance company in Paraguay. Mr Heisecke is a member of the

Bancard S.A. board, which is the biggest credit cards holder in

the country, and he is also a member of the Pronet S.A board,

the most important service provider in Paraguay. He was also

the founder and President of FIBAFIN( Iberian American

Federation of Financial Associations). He was also the President and Board

Member of ADEFI( Paraguayan Finance Companies Association). In addition, he

is a Businessman in other sectors such as the Hotel Industry, Printing and Cattle

Farming.

Furthermore, he has participated in almost all Micro Enterprises Forums as well

as several Seminars concerning the microfinance and remittances. What’s more,

he attended the Micro Finance Strategies Programme to Leaders of

Microfinance held at the Harvard University in a programme of action-University

of Harvard HBS- in the city of Boston. Last, but not least, Mr Heisecke also makes

part of the Microfinance Network, and the Global Pact in Paraguay.


Teresa Rivarola De Velilla

Teresa Rivarola de Velilla has been in the microfinance sector

for 21 years, focusing on trying out a technology which allows

to grant loans to small farmers in the Rural Sector in Paraguay.

At the start, this experience was empirical due to the fact that

in the incipient industry of Micro Finance had no knowledge of

a technology designed for small farming producers. Today the

story is different. Financiera El Comercio works with almost all small farmers and

their different products throughout all agricultural regions, waiting on over

105.000 clients with a technology tested with success in the region.

Teresa Rivarola de Velilla has a degree in Accountancy by the Catholic University

as well as a Master in Business Administration.

Furthermore, she has been nominated by IABD(Inter-American Bank of

Development) as one of the pioneers in the promotion of Finance services for

people of low income in the region.

FMO

Nanno Kleiterp

Nanno Kleiterp is CEO of FMO and Chairman of the

Management Board since October 2008. FMO is one of the

largest bilateral development banks and member of the

Association of European Development Finance Institutions

(EDFI). Since December 2010 Nanno Kleiterp is chairman of the

European Development Finance Institute.

Before he was appointed as CEO, he was responsible for FMO’s risk-bearing

profile as Chief Investment Officer from 2000. From 1987–2000, he held a

number of positions within FMO, including Chief Finance Office, Regional

Manager Latin America and Manager Small Enterprises Fund.

Prior to FMO Nanno Kleiterp worked almost 10 years in Latin America. From

1983 to 1987 he worked for the Nicaraguan Development Bank (Fondo

Nicaraguense de Inversiones, FNI) as special advisor for investment policies.

Earlier in his career he worked in rural development and credit programs for

small rural producers in Mexico and Peru.


Nanno Kleiterp studied sociological economics at the Faculty of Economics of

the University of Groningen and graduated in 1979. He is vice chairman of the

Supervisory Board of the Royal Dutch Tuberculoses Foundation and member of

the supervisory board of de Waal Foundation. Nanno Kleiterp is married and has

two children.

GIIN

Amit Bouri

Amit Bouri serves as Director of Strategy and Development at

the Global Impact Investing Network (GIIN), a nonprofit

organisation dedicated to increasing the scale and

effectiveness of impact investing around the world. The GIIN

was launched at the 2009 Clinton Global Initiative annual

meeting, and has been recognized by The Economist for its

work supporting for-profit social and environmental solutions.

At the GIIN, Amit focuses on strategic planning, programme development, and

external relations. His work in impact investing began when he was a strategy

consultant with the Monitor Institute. At Monitor, he was part of the team that

produced the Investing for Social & Environmental Impact report (2009) and

supported the business planning for the GIIN and several of its initiatives.

Amit’s other projects at the Monitor Institute included strategic planning and

organisational development work for nonprofit organisations and foundations.

Amit previously worked in the private sector as a strategy consultant with Bain

& Company. He left Bain to work in global health at the Elizabeth Glaser

Pediatric AIDS Foundation. He also worked in the corporate philanthropy units

of Gap Inc. and Johnson & Johnson.

Amit holds an MBA from Northwestern University’s Kellogg School of

Management, an MPA from Harvard University’s John F. Kennedy School of

Government, and a BA in Sociology and Anthropology from Swarthmore

College.


Institute for Social Banking

Katharina Beck

Katharina Beck is Managing Director at the Institute for Social

Banking (www.social-banking.org). She is responsible for,

amongst other things, communications, the international

Summer School, Experts Seminars and other trainings.

Katharina is specifically interested in the competencies needed

for social banking, in our personal relationship to money and in

the role of banking and finance in shaping society. In 2008, she

was president of oikos International, students for sustainable Economics and

Management in St. Gallen, Switzerland (www.oikos-international.org). Katharina

graduated in Regional Sciences of Latin America at the University of Cologne,

Germany.

Katharina is LEAD Fellow (www.lead-europe.org), writes in several German

media and at www.kathas-welt.de (own blog) about sustainable lifestyles and

our personal relationship to money, and, in 2010, co-founded “Schöne neue

Welt delüx!”, a company selling products that make a sustainable lifestyle more

attractive (www.snw-deluex.de).

Katharina is personally driven by the wish to enable every human being to live a

life in dignity. Seeing climate change and the dominance of financial markets as

two of the most urgent problems for humanity, she tries to find ways for shifting

how the economy is working nowadays. Therefore, Katharina focuses on

increasing awareness about banking and finance and also about how the

“western lifestyles” can be changed towards “sustainability” – understanding

this word as ability to live now and in the future.


Integral

Luis Antonio Castillo Rivas

Luis is an economist graduated of Universidad Centroamericana

of El Salvador. Luis was a founder and Director of Fundaciòn

Salvadoreña de Apoyo Integral and actually is a Board President

of the Sociedad de Ahorro y Crèdito Apoyo Integral, S. A. Also, is

a President of Holding Company Apoyo Integral Inversiones,

which has the mission of investing in entities of microfinance

industry in El Salvador and other countries. Luis was a cofounder

and member of Asociación Salvadoreña de Instituciones de Microfinanzas,

(ASOMI) de El Salvador, Red Centroamericana de Instituciones de Microfinanzas.

(REDCAMIF), Federación de Instituciones de Vivienda Popular (FIDAVIP) and Red

para al Desarrollo Local. He is a recognized expert in micro finance in America

and Europe. He has participated representing to El Salvador in many events and

seminars in El Salvador and outside and has developed many consultancies in

private and public organisations and financial institutions.

MIT

Zahir Dossa

Zahir Dossa is a third-year PhD candidate in the Department of

Urban Studies and Planning. Previously at MIT, he received

Bachelors degrees in Computer Science and Management along

with a Masters degree in Computer Science. He is the founder

and president of The Argan Tree, an e-commerce solution that

connects low-income producers of argan oil in Morocco to the

global market and enables consumers to meet the producers

and know exactly where their money goes. His research interests are focused on

enterprise-based solutions to alleviate poverty and sustainable development.

His current research focus is on how to measure sustainable impact. He is

working with Katrin Kaufer and GABV to apply his research to the value-based

banking sector.


Rockefeller Foundation

Justina Lai

Justina Lai joined the Rockefeller Foundation in 2009 and works

with the Foundation’s Programme Related Investments (PRI)

portfolio and on the Impact Investing initiative.

Prior to joining the Rockefeller Foundation, Ms. Lai was an

Associate in the New York and Paris offices of Vestar Capital

Partners, a leading private equity firm with six global offices

and over $7 billion in assets under management. She also worked in the

sponsor coverage group within Citigroup’s Investment Banking Division in New

York, where she assisted in financial advisory and capital raising services for

private equity clients. In addition, she has held positions with Legacy Venture in

Palo Alto, CA and Rwanda Works in Kigali, Rwanda.

Ms. Lai received a bachelor’s degree, summa cum laude, from New York

University and an MBA with certificates in public and global management from

Stanford University’s Graduate School of Business.

SBI

Ian Callaghan

Ian Callaghan brings nearly 20 years of expertise - as a business

owner, consultant and banker - to the areas of SME finance,

microfinance and finance for other “base of pyramid” products

and services. His particular specialism is in the provision of

such finance in remote areas and developing countries.

From 2005 to 2008 he led the investment bank Morgan

Stanley’s efforts in the field of microfinance, latterly as head of its Microfinance

Institutions Group. During this period he arranged some $250 million in loans

for some 35 microfinance institutions (MFIs) in 20 countries, including the two

largest transactions completed in the sector, those with BlueOrchard in 2006/07.

The second of these transactions won the FT’s Sustainable Finance “Deal of the

Year” award in 2008.

During this time he also worked with many other MFIs and microfinance

networks worldwide on strategic and corporate organisation issues, and was

involved in other areas of development finance for “base of pyramid” products


and services such as clean water and distributed energy. This was an area where

he worked further as Senior Director of Investments at the Omidyar Network in

2008/09.

From 2000 to 2006, Ian was a specialist consultant on SME finance and risk, first

with a City of London consultancy and latterly (2004/06) at Morgan Stanley.

During this time he advised many of the UK and Europe’s leading banks on SME

financing and risk transfer strategies.

From 1990 to 2000 Ian was a “green entrepreneur”, owning businesses operating

in the tourism, event management and consulting spheres in the Western Isles

of Scotland, one of Europe’s most remote and economically disadvantaged

communities. During this period he also set up a local development company

which has since become a model for public/private financing in many other

remote areas.

His earlier banking and corporate strategy career included the initial financing

of the Channel Tunnel transport link between Britain and continental Europe

and strategic planning for one of Europe’s largest retail groups.

Ian brings to this wide career experience the realistic perspectives of 25 years in

West Africa, where he was born and brought up.

Laurie J. Spengler

Laurie J. Spengler is President and CEO of SBI (ShoreBank

International Ltd.), a company dedicated to expanding access

to capital, information and services for small and growing

businesses, entrepreneurs and households, to create an

inclusive global financial system.

As of January 2011, SBI’s anchor investor is Triodos Ventures BV,

the innovative arm of Triodos Bank, one of the world’s leading sustainable banks

with a mission to make money work for positive social, environmental and

cultural change.

SBI focuses on moving beyond access to credit to expanding the range of

financial services and products for the un(der) banked, including designing and

delivering savings products for low to moderate income people; tapping new

technologies to extend access to financial services and products; exploring

financial services to promote renewable energy and energy efficiency;


expanding access to housing finance, including traditional mortgages and

housing microfinance; and building successful small business banking units in

Africa and South Asia, as well as in other parts of Asia, Eastern/Central Europe,

Latin America and the Caribbean.

Having founded and managed a business solutions and legal services firm in

Central Europe for 15 years, Ms. Spengler brings an entrepreneurial perspective

and an understanding of the challenges and opportunities of working in

transitional economies. Ms. Spengler has over 20 years of experience as a

strategy and transaction services professional, with significant experience in

capital raising, M&A, and private equity transactions. Over the past decade, she

has developed a particular focus on access to capital for double and triple-

bottom line organisations as well as individual entrepreneurs and small

businesses. Among these activities, she led the BRAC Africa Loan Fund

transaction team and continues to oversee SBI’s growing financial transactions

practice.

Previously, Ms. Spengler worked as an attorney with the New York, Brussels and

Prague offices of White & Case. Ms. Spengler has a JD from Harvard University

and an undergraduate degree from Stanford University. She is a member of the

Council on Foreign Relations.


Values Ambassador Biographies

Alternative Bank Schweiz AG, Switzerland

Barbara Rosslow

Barbara Rosslow is the Head of Communications and Marketing

at the Alternative Bank Switzerland. Previously she worked as a

Communications Consultant and as a Public Relations Officer

for Non-Profit Organisations. She studied Journalism and

Communications Science at the University of Fribourg and has a

Masters in Non-Profit Business Administration from the FHNW

in Basel.

Banca Populare Etica, Italy

Paola Zanet

Paola Zanet was born in Udine, Italy in 1978. She has a

university degree in Diplomatic and International Science, with

International Economy Specialisation. She has volunteered in

different associations, to promote cultural initiatives, citizen

responsibility, social cooperation, ethical finance, fair trade and

sustainable economy.

Since 2001, she has worked at the headquarters of Banca Popolare Etica (Padova,

Italy) in the following departments: Projects, Development and International

Relations Office, Marketing Department – Business Area, and Strategic

Development Office – Business Area. Her tasks include: setting up of banking

services and products (market analysis, product development, promotional

plan); finalizing commercial agreements with the main Italian organisations of

the so-called Third Sector (fair trade, welfare services, cultural activities);

working on the development of the relationship with social and ethic oriented

banks and organisations all over Europe; and finalizing agreements with the

Italian Foreign Affairs Ministry and providing support services to non-

governmental organisations, committed in developing and emerging countries

(humanitarian assistance and economic and social development projects).


BancoSol, Bolivia

Beatriz E. Garcia

Mrs. Garcia is currently a consultant in Bolivia for BancoSol, a

leading microfinance entity, and in Peru for AEI Services LLC

(AEI), a transnational that owns and operates energy

infrastructure in emerging markets. She provides high-level

strategic advice, and assists in relationship outreach,

communications activities, sustainable development services,

and implementation and monitoring of social initiatives. Prior

to joining BancoSol and AEI, Mrs. Garcia was Executive Director of the Business

Council for Sustainable Development in Bolivia (BCSDB). She designed,

managed and coordinated the efforts of the entity, which incorporates as its

members the 15 largest companies that have investments in the country. She

also worked 4 years developing community development programs that

became the foundations for the “corporate social responsibility programs” of the

largest cement producer and of an important mining company, both located in

Bolivia. In addition to her work in this area, Mrs. Garcia has worked in the

financial sector and investment banking for over 10 years. She has provided

financial advice for different clients with an emphasis in project development,

strategic planning and corporate finance.

Among Mrs. Garcia’s institutional activities she currently is a board member of

BancoSol, the Foundation for the Conservation of the Chiquitano Forest and the

Foundation for the Promotion of Inverted Trade Fairs. She is also assisting

Fundación Nuevo Norte in designing a new communications strategy as well as

a 5 year funding strategy. In the past she has been a board member of the

Bolivian Private University and the Foundation for Corporate Social

Responsibility; an associate of the Business Leadership Programme for

Sustainable Development; a founding member of the Association of Young

Professionals and Entrepreneurs of La Paz; and promoter of a non-profit

organisation dedicated to reforestation.

Mrs. Garcia’s educational background includes an MBA from Georgetown

University and a B.A. in Economics from the University of Notre Dame.

Additionally, she has obtained special training on capital markets in a

prestigious investment bank and on housing finance systems at the University

of Pennsylvania.


BRAC Microfinance Programme & BRAC Bank, Bangladesh

Mr. Firoz Ahmed Khan

Mr. Firoz Ahmed Khan has been Head of Retail Banking BRAC

Bank since June 2008. Prior to his joining BRAC Bank limited, he

worked with Standard Chartered Bank as Head of Consumer

Banking Finance. Before that, he worked in the same bank as

Manager, Consumer Banking Finance. He also served in ANZ

Grindlays Bank & Standard Chartered Bank from 2000 to 2003 in

different areas.

He started his career in Ekushey Television’s Programme Management

Department in 1999. Firoz A. Khan has 10 years of working experience in the

Banking & Commercial Sector. He attended the Indian Institute of Technology

(Madras) graduating with a Bachelor of Technology in Aerospace Engineering in

1996 and completed Masters of Business Administration from Institute of

Business Administration, Dhaka University.

GLS Gemeinschaftsbank, Germany

Janina Zajíc

Janina Zajic is personal assistant to CEO Thomas Jorberg and

joined GLS Bank in 2004 as a student trainee. She studied

economics and business administration in Witten/Herdecke,

Mexico city and Prague. In 2006 she co-organised the first

International Summer School for the Institute for Social Banking

(ISB). She gained intercultural experiences while working at the

German Embassy in Prague and the United Nations in New York.

Since May 2010 she coordinates the activities of GLS Bank within the Global

Alliance and supports Thomas Jorberg in the Human Capital Action Track.

Janina Zajic is married, has two children and lives in Herne.


Rolf-Ansgar Müller

After a succesful apprenticeship in banking and first working

experience in Deutsche Bank, studies of Business

Adminsitration at the University of Applied Sciences in

Bielefeld and working experience in the caricative sector with

disabled people, Rolf-Ansgar Müller joined GLS Bank in 2000.

He has ten years experience as head of the human resources

department and domains in compliance and organisation.

He took over the Customer Care Department in 2010.

Rolf-Ansgar Müller is married, has two children and lives in Bochum.

Klaus Berthold

After a successful apprenticeship in banking and first working

experience at the Dresdner Bank AG Klaus Berthold studied

Economics and Business Administration at the University of

Magdeburg. He joined the GLS Bank in March 2008 as a Trainee

in the area of corporate finance. Since September 2009 he is

working at the GLS Beteiligungs AG a 100% subsidiary of the

GLS Bank. As Project Manager he evaluates, coordinates and

controls various projects in the field of renewables.

Klaus Berthold lives in Bochum.

Merkur, Denmark

Mette Thyssen

Mette Thyssen has a Bachelor degree in social science and

geography. She was employed with Merkur Cooperative Bank in

2002, where she has completed her banking education.

Today her work primarily consists of providing loans and

financial advice for corporate clients.

Mette Thyssen also takes part in the continuous work regarding

Merkur’s values and the further development of Merkur as a social bank.

Born in 1976, Copenhagen, Denmark, she is married and has two children.


Mibanco, Banco de la Microempresa, Peru

Carolina Benavides

Carolina Benavides holds a BA in clinical psychology and a

Master’s degree in Theoretical Psychoanalytic Studies from

University College, London. She has worked extensively in the

design, implementation and management of social projects in

Peruvian and international settings.

In the office of one of the senior advisors to the President of

Peru (2002-2004), Ms. Benavides created a TV programme to promote human

development options for people living in poverty.

Between 2004 and 2006, she provided technical assistance at the Harvard

Programme in Refugee Trauma (Cambridge, USA), for the implementation of

mental health services in Peru’s regions most affected by violence.

Upon her return to Peru, she became executive director of Nexos Voluntarios

and expert consultant to Mibanco intopics related to the accomplishment of the

social aspect of Mibanco’s mission.

Currently, Ms. Benavides is Social Asset Manager in Mibanco and columnist

for El Comercio, Peru’s senior daily.

Luz Maria Boza

Luz Maria has been with Mibanco since December 2009 where

she is currently Manager of Risk Management and Follow Up.

Formerly she was Manager of Personal & Small Business

Banking at Interbank, Lima. In a previous position Luz Maria

was Corporate Product & Service Manager and Senior Executive

of Corporate Banking at Interbank, Lima.

Luz Maria holds a Bachelor’s Degree in Business Administration from

Universidad del Pacífico, Lima, and a Master’s Degree in Business Administration

from INCAE Business School, Costa Rica.


Triodos Bank, The Netherlands

Sonia Felipe Larios

Born in Pamplona (Spain) in 1979. Licentiate Degree in

Journalism at Navarra University and European Master in

Humanitarian Action, Cooperation for Development and Alien

and Immigration at Carlos III University. Sonia Felipe (Madrid,

Triodos Bank) is Head of Communication of Triodos Bank Spain.

She joined the bank in 2006 and she has actively contributed to

the development of the brand in Spain.

She has strong academic background in corporate communication and

journalism, and wide working experience in corporate communication

management, editing and press office in NGO and private company, just us

editorial office in newspapers and magazines in Spain and the Dominican

Republic. She has also published two travel guides.

Angèle Otjens

Angèle Otjens, born 1973 in Eindhoven in the Netherlands,

started her career after completing her bachelor in Business

Administration in Hotel Management in 1995, in Maastricht. For

two years she worked in the employment industry at Randstad

in Amsterdam. In 1997 she started as an executive management

trainee at ABN AMRO Bank. For 10 years she worked in various

functions at ABNAMRO bank, starting as an account manager

Business Banking. In 2003 she led a team in the implementation of performance

management in the Business Unit Netherlands and from 2004 until 2008 as Vice

President, Head of Product Strategy Consumer Finance. Since 2009 she joined

Triodos Bank in the Netherlands, convinced that sustainable banking can make

a difference. She launched a new department in the Dutch branch of Triodos;

small business loans. As a member of the management team Business Banking,

she is responsible for small business loans and mortgages. Triodos finances

organisations and businesses that clearly benefit society and the environment.

She is married, has two daughters (twins) and lives in Naarden.


James Vaccaro

James has worked for Triodos since 1998 and is a specialist in

environmental and social finance. He heads the Investment

Banking team, is Managing Director for Triodos Renewables plc,

investing equity in a range of renewable energy projects, and

manages a portfolio of venture capital investments. During his

tenure at Triodos, he has advised on public share issues for

companies including the Ethical Property Company and

Cafédirect; managed project finance facilities for renewable energy projects in

the UK; set up the UK’s first ethical business angels service, Triodos Match; and

managed investments into microfinance institutions in Asia and Africa.

VanCity, Canada

Rob Malli

As Vancity’s Vice-President of Finance, Rob Malli is responsible

for the ongoing economic sustainability of the credit union.

Under his leadership since 2007, the Finance division provides

the financial insight and discipline required for the organisation

to meet its goals and achieve its vision of redefining wealth.

Rob’s portfolio includes business performance, accounting,

accountability reporting, and risk and compliance reporting.

A key member of Vancity’s executive leadership team, Rob oversees the

organisation’s three-year operational plan. He recently led a number of large-

scale restructuring and transformation initiatives that have boosted the credit

union’s capital levels and positioned it to reinvest in the core parts of its

business. Rob has also introduced a number of advancements to the credit

union, including economic capital modelling, a performance-focused culture

and a three-year planning cycle.

With more than 15 years’ experience in the financial industry, Rob got his start

working as a financial services officer at Vancity’s Kitsilano Community Branch.

He then moved into mutual fund accounting and portfolio valuations, and

entered the certified management accountant programme. In 1999, Rob

became a senior analyst in Vancity’s Treasury department and progressed from

manager to director, Risk Management, where he was responsible for risk

quantification, integration and reporting. Most recently, Rob was Vice President,

Enterprise Performance, in which role he strengthened his ability to leverage


financial and non-financial performance information as a key factor in

successful, strategic decision-making.

Rob has a Bachelor of Arts degree in Economics from Simon Fraser University

and is a certified risk professional (CRP) through Chicago’s Bank Administration

Institute. His insights into corporate decision-making, risk management and

leveraging organisational knowledge have led Rob to become a frequent

speaker at many provincial and national conferences. Rob serves on numerous

executive committees and boards for Vancity including the enterprise risk

management committee, asset liability management committee and Citizens

Bank Board. Rob also serves on the Vancouver Economic Development Board.

A Vancity member since 1982, Rob lives in the Vancouver suburb of Surrey with

his wife and three children. Rob has relied on many Vancity services for his

personal financial needs, but the most memorable was the personal loan he

used to buy his wife’s engagement ring.

Rick Sielski

As Senior Vice President, Member Services, Rick Sielski has

executive responsibility for Vancity’s financial services, retail

sales, commercial banking and wealth management divisions.

His work focuses on the branch backbone of Vancity and its full

spectrum of products and services for members.

The first 12 years of Rick’s banking career were in commercial

banking, where the emphasis on personal relationships was paramount. He

went on to a series of progressively senior roles, including three years as TD

Canada Trust’s District Vice President for the Lower Mainland and the Fraser

Valley, before transferring to Toronto in 2000 as President and Chief Operating

Officer of TD Waterhouse Private Investment Counsel. In this position Rick was

responsible for the development and execution of the overall business and

growth strategy of the $10 billion firm and its 20 locations. Rick returned to

Vancouver in 2005 as Vice President, Regional Sales, British Columbia for Fidelity

Investments Canada Limited.

Joining Vancity in 2007, Rick’s well-honed discipline now extends beyond the

single dimension of building shareholder value and into a more holistic

approach to financial services.

Rick is a Certified Financial Planner and Personal Financial Planner. He serves on


the board of the Greater Vancouver Boys and Girls Club as well as Inhance

Investment Management.

Born and raised in Saskatoon, Rick has a Bachelor of Commerce degree from the

University of Saskatchewan with a double major in finance and marketing. His

first job after university was with the Saskatchewan Economic Development

Corporation. Helping local businesses begin or expand their manufacturing

operations, Rick realized that strong service relationships are integral to mutual

success.

Today Rick, his wife Leslie and their two teenage children make their home in

the West Vancouver neighborhood of Caulfeild. In joining Vancity’s Marine Drive

branch, one of the first things Rick appreciated was ease of access to a full

spectrum of services, including insurance—a unique benefit of the credit union

model. “My father was a credit union member all his life,” says Rick. “Everything

comes full circle.”


Conference Coordinators

Tom Cummings and Katrin Kaeufer will facilitate this year’s meeting. Tom will

focus primarily on the member meeting, while Katrin will lead the Values

Ambassadors group and provide input to the Human Capital and Thought

Leadership action tracks.

Mirtha Mendez of Grupo ACP has been lead organiser of the meetings in Lima

and Ica. Mirtha will provide logistical support throughout the meeting and is a

key point of contact for facilities and transportation information.

Additional support from the Secretariat will come from James Niven (thought

leadership and human capital), David Korslund (financial capital and impact

measurement), and Autumn Arnold (Values Ambassadors).

Participants should feel free to contact any of the meeting coordinators with

questions or concerns during the course of the meeting.


Conference Coordinator Biographies

Facilitators

Thomas Cummings

Tom Cummings is an Executive Board and senior management

adviser. He is also a creative partner, designer and process

facilitator for strategic visioning, business performance and

leadership development programs. He works both

independently and in collaboration with faculty from leading

business schools and consulting firms. Tom is known for his

ability to bring new insights, sharp contrasts and fresh

perspectives to his client engagements. His methods are client centered, and he

draws on 25 years of experience with leaders and teams across a range of

academic disciplines, industries and types of engagement. For many

assignments, he uses a framework: ‘leadership landscapes’ described in a book

authored with Dr. James Keen in 2008 (Palgrave Macmillan). Tom has had

various roles in academe, corporate and charitable trusts, for example,

Professional Services: co-founder of several successful companies, including

Cambridge Energy Research Associates (with James Rosenfield and Dr. Daniel

Yergen); Technology Resources Group (with John Austin and James Botkin);

Paras Ecos (with Paul Gilding); and Executive Learning Partnership

Managerial Roles: Business Planning and Learning and Organization, Shell

International (1992-1996) Executive Vice President, ABN AMRO Bank, (1999-

2001); Global head of Learning and Organisation; Unilever (2001-2003)

Academe: current visiting Professor at Cambridge Judge Business School

executive development program on ‘Futures Thinking’ and Corporate Board

program; part-time Professor at Nyenrode Business University, New Board

Program and International MBA Program. Previously, a 5 year assignment as

academic lecturer and research fellow at IMD in Lausanne, Switzerland, director

of the program on Business Alliances, wrote EFMD award winning case studies,

peer-reviewed articles and book chapters on strategy, and organisation

innovation through network collaboration.

He has degrees from the University of Puget Sound, Washington, USA and

University of London, and held a research fellowship at IMD. He is certified to


work with a number of diagnostics and methods.

Charities: Progressio Foundation, Board Member; Common Purpose, Board

Member; Forum for Active Philanthropy, Adviser; Tallburg Forum, Adviser and

faculty.

Tom is a North American living in the Netherlands with his Dutch partner Emilie

Cummings-Enneking.

Katrin Kaeufer

Dr. Katrin Kaeufer is research director at the Presencing Institute,

and Fellow at the Community Innovators Lab (CoLab) at MIT’s

Department of Urban Studies and Planning. Her current work

includes a research focuses on social transformation and

non-hierarchical coordination. Kaeufer earned her MBA and

Ph.D. from Witten/Herdecke University, Germany. Her

dissertation on Socially Responsible Banking was published as a

book in 1996. She has consulted with mid-sized companies as well as global

companies, non-profit organisations, the World Bank and with the United

Nations Development Programme in New York. She is also a founding member

of the Presencing Institute.

Selected Awards: 2003 (best paper in Sloan School of Management Review, 2002,

Scholarship from the Marshall Fund of the United States, 1994 and 1997, Winner

of the Initiative Award, Foundation for Industrial Research, for the development

of the global studies programme Peace Studies Around the World;

Senge, P., Kaeufer, K. et.al 2006 Knowledge, Relationships and Action for the

Public Concern: Collaborating to Meet the Sustainability Challenge, Sloan

Management Review; Kaeufer, K., C. O. Scharmer, and U. Versteegen. 2003.

Breathing Life into a Dying System. Reflections, Vol. 5, no. 3: 1–10; Senge, P., and

K. Kaeufer. 2001. Communities of Leaders or No Leadership at All. In S.

Chowdhury, ed., Management 21C . New York: Prentice Hall.; Kaeufer, K. 2000.

Learning from Civic Scenario Projects: A Tool for Facilitating Social Change?

United Nations Development Programme Work Report. New York.


Grupo ACP

Mirtha Méndez Mathews

Mirtha Méndez Mathews joined Grupo ACP in July 2003 as

Assistant to Chairmanship and General Management. At

present, she is Public Relations Coordinator for Grupo

ACP. Formerly, she worked for 25 years at Lima Caucho, The B.F.

Goodrich Co., tires manufacturer, as a Secretary to the General

Manager and Board of Directors.

She has organised and handled a variety of projects simultaneously by creating

liaison at various levels of the institution’s stakeholders. She is currently in

charge of the development and implementation of initiatives that strengthen

Grupo ACP`s image as a social mission-driven corporation.

She holds a diploma as an Executive Secretary from Duffus College, Vancouver,

Canada, and a diploma as Top Management Assistant from Instituto San Ignacio

de Loyola - ISIL, Lima, Peru.

Secretariat

Autumn Arnold

Autumn Arnold is assistant to Peter Blom, CEO of Triodos Bank.

She has ten years experience in the non-profit and

governmental sectors, with a particular focus on improving

access to health care and nutrition assistance in the United

States. Before moving to the Netherlands in 2009, she was an

associate at Deloitte Consulting. In this role, she worked to

develop an interactive website for the State of Wisconsin that

connects low-income consumers with public benefits. Prior to this project, she

lobbied for improvements to health and nutrition programs as Director of

Advocacy at California Food Policy Advocates. She has also served as Education

and Advocacy Coordinator for the San Francisco Food Bank, where she

developed and implemented public awareness campaigns on hunger and

poverty. She graduated in 1997 with a BA from Duke University.


David K. Korslund

David Korslund (Amsterdam, The Netherlands) has fi lled a number

of senior and strategic roles in banking and financial services

since 1976. He began his career at ShoreBank in Chicago while

completing his MBA at The University of Chicago. From 1983

until early 2009 he worked with ABN AMRO Bank in both the

United States and The Netherlands. He held a variety of senior

positions including responsibility for the business planning and

performance management for all ABN AMRO businesses throughout the world

while providing strategic decision support to ABN AMRO’s Managing Board.

Since leaving ABN AMRO in early 2009 he has been actively involved as a member

of the Board of Directors of ShoreBank Corporation and ShoreBank International.

He is also Senior Advisor to the Global Alliance for Banking on Values.

Email [email protected]

James Niven

James Niven (Utrecht, The Netherlands) is Programme Manager

for the Global Alliance for Banking on Values and Head of Public

Affairs at Triodos Bank. He has fifteen years experience

communicating the work of values-driven organisations, from

the British Council New Zealand to Voluntary Service Overseas

in the UK. He worked in the UK branch of Triodos Bank for eight

years with responsibility for external communications and

marketing, work which included co-creating a communications strategy for the

United Nations’ Capital Development Fund in 2005. He has worked for

Government, Non-Governmental Organisations and business, and is an arts

graduate from Edinburgh University.

Email [email protected]


Contact Details for GABV Member Banks

(For individual email addresses, please see the biographies.)

Alternative Bank Schweiz AG

Amthausquai 21

4601 Olten, Schweiz

Phone: +41 (62) 206 16 16

Fax: +41 (62) 206 16 17

www.abs.ch

Banca Popolare Etica

Via Niccolo Tommaseo 7

35131 Padova, Italy

Phone: +39 498771111

Fax: +39 497399799

www.bancaetica.com

BancoSol

Calle Nicolás Acosta No. 289

P.O. Box: 13176

La Paz, Bolivia

Phone: + 591 2 2484242

Fax: +591 2 2486533

www.bancosol.com

BRAC Bank

BRAC Bank Ltd.

Head Office

1 Gulshan Avenue, Gulshan

Dhaka – 1212, Bangladesh

Phone: +880 2 885 2233

Fax: +880 2 986 0395

www.bracbank.com

Cultura Sparebank

Postboks 6800

St. Olavs plass

N 0130 Oslo, Norway

Phone: +47 22 99 51 99

Fax: +47 22 36 17 95

www.cultura.no

GLS Gemeinschaftsbank eG

Christstrase 9

D-44789 Bochum

Germany

Phone: +49 234 57970

Fax: +49 234 5797 133

www.gls.de

Merkur Bank

Vesterbrogade 40

1620 Kobenhavn

Denmark

Phone: + 45 702 72706

Fax: +45 702 75706

www.merkurbank.dk

Grupo ACP / Mibanco

Av. Domingo Orue 165

Lima 34, Peru

Phone: +51 1 418 1931

Fax: +51 1 222 4166

www.grupoacp.com.pe

www.mibanco.com.pe


New Resource Bank

405 Howard Street, Suite 110

San Francisco, CA 94105

USA

Phone: +1 415 995 8100

Fax: +1 415 995 8171

www.newresourcebank.com

OneCalifornia Bank

1438 Webster Street, Suite 100

Oakland, CA 94612-3206

Phone: +1 510 550 8400

Fax +1 510 550 8440

www.onecalbank.com

Triodos Bank

Nieuweroordweg 1, Zeist

PO Box 55

3700 AB Zeist, The Netherlands

Phone: +31 (0)30 693 6500

Fax + 31 (0)30 693 6555

www.triodos.com

Vancouver City Savings Credit

Union (Vancity)

Vancity Centre

183 Terminal Avenue

PO Box 2120, Station Terminal

Vancouver, BC V6B 5R8, Canada

Phone: +1 604 877 7000

www.vancity.com

XacBank

Prime Minister Amar’s Street

Sukhbaatar district,

P.O. Box 46/721

Ulaanbaatar - 14200, Mongolia

Phone: +976 11 318185

Fax: +976 11 328701

www.xacbank.mn

GABV Secretariat

Nieuweroordweg 1

PO Box 55

3700 AB Zeist, The Netherlands

Autumn Arnold

Assistant to Peter Blom

Telephone +31 (0)30 694 2578

Mobile +31 (0)6 291 19045

E-mail: [email protected]

David Korslund

Senior Advisor

Mobile +31 (0)6 342 769 07


James Niven

Programme Manager

Telephone +31 (0)30 694 24 21

Mobile +31 (0)6 539 081 50


LIMA CONFERENCE

3 - 6 March, 2011www.gabv.org

global alliance for banking on values_lima 2011-pdf_.indd

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