global business environment mni 301-j

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GLOBAL BUSINESS ENVIRONMENT MNI 301-J Aregbeshola R Adewale [email protected] 012 429 8505 1

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Page 1: GLOBAL BUSINESS ENVIRONMENT MNI 301-J

GLOBAL BUSINESS

ENVIRONMENT

MNI 301-J

Aregbeshola R Adewale

[email protected]

012 429 8505 1

Page 2: GLOBAL BUSINESS ENVIRONMENT MNI 301-J

Introduction • Purpose of group discussions

• Your study material

- study guide

- text book

- relating the study guide to the text book

• Activities

- Format of the examination

multiple choice questions

essay questions

total mark

pass mark

duration of the examination

• Assignments

- Compulsory MCQ assignment 1

- compulsory MCQ assignment 2

2

Page 3: GLOBAL BUSINESS ENVIRONMENT MNI 301-J

LEARNING OUTCOMES

AT THE END OF THIS DISCUSSION CLASS, YOU SHOULD BE ABLE TO:

• Clearly define Global Business

• Identify and interrogate the dynamics of Global Business

• Discuss the relevance and challenges of Global Business

• Understand the practical approaches to internationalisation of business

• Define and understand the benefits and challenges of globalisation

• Differentiate between the types of globalisation and their relevance in

international business

• Exemplify the role of culture in international business context

• Integrate cultural dimensions with leadership styles

• Understand the global competitive strategies and the associated challenges

• Global corroborative and strategic a alliances

• Regional economic integration and their associated gains and challenges

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GLOBALISATION

• What is globalisation?

In summary:

globalisation can be described as the

modernity of global interdependency of

nations that permeates every human

endeavour with various magnitudes, in

causes and consequences

4

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Perspectives of globalisation culture and economic:

Cultural perspective - a process which

embodies transformation in the spatial

organisation of social relations and

transactions [...] generating

transcontinental or interregional flows and

networks of activity, interaction, and the

exercise of power” (Held, et al. 1999:16)

5

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Perspectives of globalisationEconomic:

Economic perspective - the growing

interdependence of countries worldwide

through the increasing volume and variety

of cross-border transactions in goods and

services and of international capital flows,

and also through the more rapid and

widespread diffusion of technology

(Johnson and Turner (2004)

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Factors influencing foreign investment• National economic performance

• Political stability

• Attitude of investors

• Government policy

• Availability of infrastructure

• Labour regulations

• Availability of a working banking and financing

institutions

• Government bureaucracy

• General business environment

• Quality of life and the cost of living in a country7

Page 8: GLOBAL BUSINESS ENVIRONMENT MNI 301-J

international trade theories• Mercantilism

• Absolute advantage

• Comparative advantage

• Heckscher-Ohlin theory of ‘factors of production’

• The Leontief paradox

• Product life-cycle theory

• New trade theory – questioning diminishing returns in favour of

increasing returns to specialisation

• Porter’s Model of national competitive advantage:

factor conditions

demand conditions

related and supporting industries

firm strategies, structures and rivalry8

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Porter ‘diamond model’ for national

competitive advantage

Change

Factor conditions

Firm strategies,

structures and rivalry

Related and

Support industries

Demand conditions

Government

9

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Forces driving globalisation

•Political forces

•Economic forces

•Social forces

•Technological forces

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Economic integration• Free Trade Zone

• Free Trade Area

• Customs Union

• Common Market

• Economic Union

• Political Union11

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Barriers to foreign market entriesTWO FOLD: TARIFFS AND NON-TARIFF BARRIERS:-

Tariff barriers- financial levies on imports – taxes or duties

customs duties

ad valorem tariffs

specific duties

Formula or related duties

surcharges

sin taxes

environmental levies

ordinary levies (fuel levies)

12

Page 13: GLOBAL BUSINESS ENVIRONMENT MNI 301-J

Barriers to foreign market entriesTWO FOLD: TARIFFS AND NON-TARIFF BARRIERS:-

Tariff barriers- financial levies on imports – taxes or duties

customs duties

ad valorem tariffs

specific duties

Formula or related duties

surcharges

sin taxes

environmental levies

ordinary levies (fuel levies)

13

Page 14: GLOBAL BUSINESS ENVIRONMENT MNI 301-J

Non-tariff barriers – quantitative trade restrictions on

imports (non-monetary trade restrictions)

import license

quotas

product standards

local contents

embargoes and sanctions

special import restrictions

prohibitive goods

import deliberate bureaucracy

Barriers to foreign market entries

14

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Cases for government

intervention in tradeEconomic

• To protect local jobs & firms

• To protect consumers

• To protect foreign reserves

• To nurture infant industries

• To promote local manufactures

• To engender local branding

• As a tool for trade remedy

• Economic retaliation

Political • To advance political agendas

• For national security

• Food security

• To gain political recognition

• To win electoral votes

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Trade remedies

Unfair trade remedies

• Anti-dumping

• Countervailing

- offsetting the

benefits of subsidy

Fair trade remedies

• Safeguards

- industrial safeguards

• Agricultural safeguards

• Special safeguards

- offsetting excessive

imports

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Economic Integration

Definition:

- grouping of countries by agreement or

treaty.

- ensuring free movement of persons,

goods, capital, and services; by following

a coordinated policy in the economic,

financial, and social fields; and by

pursuing a common policy with regard to

non-member countries.17

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The euro• The official currency of the

European Union.

• On January 2, 2002, the new

European currency, the euro,

became official in 12 countries.

• The original currencies were no

longer accepted in transactions

after Feb. 28, 2002.

• Currently has 17 members with

the ascension of Estonia on 1

Jan. 2011

The euro zone• The European countries that

adopted the euro as their official

national currencies are known as

the eurozone.

• Denmark, United Kingdom, and

Sweden are not part of the

eurozone, but remains part of the

E U.

• More E U members are joining the

eurozone.

• Currently has 27 members

The European Union

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Impacts of the euro

Advantages • Greater business opportunity

(enlargement of the market)

• Decrease in monetary

transaction costs (forex)

• Price stability and equity

amongst member nations

• Favourable variable revenue

for companies listed on the

EU stock markets

Disadvantages • Possible loss of market share

in national markets due to

international competition

• Instability in the eurozone will

affect their foreign trade

partners (TDCA) – risk

aversion

• Lower interest rates in the

eurozone may lead to trade

creation in the EU

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Achieving a working economic integration

• Same / close geographical location of member nations

• Easy access to one another – an effective and efficient

transport system

• Considerable natural resources and productive human

capital

• Formal treaty / agreement

• Technologically advanced telecommunication system

• Effective and efficient banking and financial institutions

• Cultural adaptability/ homogeneity

• Geopolitical equity and socio-economic stability in member

nations

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Culture in international business

Definition of culture:

Culture is the system of shared

beliefs, values, customs, behaviours,

and artifacts that the members of

society use to cope with their world

and with one another, and that are

transmitted from generation to

generation through learning

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22

Culture is more often a source of

conflict than of synergy. Cultural

differences are a nuisance at best

and often a disaster."

Prof. Geert Hofstede,

Emeritus Professor,

Maastricht University.

Culture!!!

Page 23: GLOBAL BUSINESS ENVIRONMENT MNI 301-J

Components of culture • Attitudes - a hypothetical construct that represents an

individual's degree of like, dislike, conflicted or

ambivalent for an item; they are the established ways

of responding to people and situations that we have

learned, based on the beliefs, values and assumptions

we hold. Attitude become manifest through our

behaviour.

• Beliefs - the assumptions we make about ourselves,

about others in the world and about how we expect

things to be; how we think things really are, what we

think is really true and expected likely consequences

of our behaviour. 23

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• Norms - the rules of behaviour that are part of the

ideology of the group. Norms tend to reflect the values

of the group and specify those actions that are proper

and those that are inappropriate, as well as rewards

for adherence and the punishment for dissidence.

• Values - beliefs of a person or social group in which

they have an emotional investment (either for or

against something). Values exert major influence on

the behaviour of an individual and serve as broad

guidelines in all situations

Components of culture

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Culture: C & E

Characteristics• Culture is learned

• Culture is shared

• Culture is relative

- no generally acceptable standard

- no superiority of any culture over the

other

• Culture is interrelated

• Culture is adaptive (it changes)

• Culture is symbolic

Elements • Religion

• Social structure

- individuals, families and groups

• Language

• Education

• Economic philosophy

- Economic systems and structures

• Political philosophy - political structures and ideologies

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Christianity (Protestantism)

• Predominantly Protestant

countries has had far greater

economic implications than

Catholicism (Max Weber,

1904)

• Better economically developed

• Ethics of hard work,

productivity, savings,

reinvestment of capital, wealth

creation.

• Firmly established capitalism

in Europe and North America

Islam • Just profiteering acceptable

• Business dealings should be

conducted justly, charitably and

humbly.

• Payment and receipt of interest

prohibited

• Reiterates the importance of

honesty and honouring of

contractual agreements/

obligations

• Strong political pressures to protect

religious traditions

Implications of religions on

economy/ business

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Culture in the workplace

High-context

• Values long-term

relationship

• Regards trust as very

crucial in business

negotiations

• Effective adverts must be

emotion-oriented

• A good emotional social

setting is essential for

decision-making

Low-context

• Values contextual business

relevance

• Places credence on specific

terms of agreements and

transactions

• More factual advert contents

arouses patronage

• Impersonal decision-making

process, while avoiding

conflicts of interests

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The cultural web of an

organisation

Control systems

Stories and myths Symbols

Power structures

Organisational structures

Rituals and routines

The paradigm

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Hofstede’s cultural dimensions• Power distance index

- equal distribution of power

- blind obedience of orders is a

characteristic of a high power

distance society

- concentration of power is rebuffed in

low power context societies

• Individualism/ collectivism

- ties among individuals are loose

- individual achievements are celebrated

• Masculinity/ femininity

- in masculinity, men are assertive

- differentiated gender roles and

responsibilities

• Uncertainty avoidance

- the extent to which a society accepts

and prepares for change

- high uncertainty avoidance society is

reticent to unstructured situations

and abhors abrupt change

- a low uncertainty avoidance society is

characterised by risk taking,

entrepreneurship, innovation and

lesser regulatory framework

• Long-term orientation

- time preference on work, life and

other perspectives

- value dedication, hard work,

tenacity; cherishes allegiance

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International political, legal and tech. environment

• Introduction:

Multinational enterprises (MNEs) operate in

countries that are characterised by different

political, legal, technological and economic

frameworks, diverse levels of economic

development, and economic conditions.

These MNEs bring a frame of reference

based on their domestic experience as well

as lessons from foreign settings

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Rivalry

Potential

competitors

Buyer power

Substitutes

Supplier

power

Political and

Legal environmentTechnological

environment

Demographic

environment Social environment

Macroeconomic

environment

The political economy

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The legal environment

The legal environment is derived partly from the

political climate in a country and has three

dimensions:

1. The domestic laws of the exporter’s country

2. The domestic laws of each of the exporting

country’s foreign markets, and

3. International law

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Different legal systemsThe legal systems of most of the non-

socialist countries can be grouped into common law and code law.

• Common law is generally based on precedents or past practices

• Code law is a comprehensive set of volumes having statutory force and covering the whole spectrum of the country’s law such as speed limit of 80 kph

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Legal environment and the

impact on investment strategies

• Companies deal with political and

legal issues at different levels as they

become more international

• If a company selects exporting as the

mode of entry, management is not as

concerned with the political process or

with the variety of legal issues as

would be the case with a FDI34

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Legal environment and the impact

on investment strategies• In countries where the legal framework for

protecting investors is weak, entrepreneurs and

managers cannot credibly convince investors

that their money will be efficiently used and

returned to them as high future returns

• The expectation of future conflicts of interest is

reflected in low prices for shares at the time of

offer and discourages entrepreneurs and

managers from fully diversifying

35

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Legal environment and the

impact on investment strategies

• Evidence shows a strong positive

relationship between the quality and

efficiency of a country’s legal system and

its level of economic development

• Concentration of managerial ownership

provides an important clue about the

source and causal direction of the

relationship36

Page 37: GLOBAL BUSINESS ENVIRONMENT MNI 301-J

Technological environment Definition

• Technology can be defined as the method

or technique for converting inputs to

outputs in accomplishing a specific task

• Technological innovation, then refers to the

increase in knowledge, the improvement in

skills or the discovery of a new or improved

means that extends people’s ability to

achieve a given task

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Impact of the technological environment

• Computer technology has had an enormous impact on education and health care

• The introduction of robots in many factories has reduced the need for labour

• The use of VCRs and micro-computers has become commonplace in many homes and business

• The introduction of nuclear weapons has made the destruction of the human race a frightening possibility

• Technology is a critical factor in economic development

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Political involvement and its impact• The greater the level of involvement in foreign

markets, the greater the need to monitor the political climate of the countries in which business is conducted

• Changes in government often result in changes in policy and attitudes towards foreign business

• Nearly all present-day governments are active in their countries’ economies

• The implications of government ownership to a company marketing abroad might be that certain sectors of the foreign market are the exclusive preserve of government enterprise

• Of primary concern to an exported should be the stability of the target country’s political environment

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Political riskA checklist for assessing the political risk of a particular country will include the following aspects:

• Form of government and length of leadership in power

• Extent of leadership changes and history of government stability

• Volatility of electorate and popular support for leadership

• Role of military in politics and religious, ethnic or ideological splits

40

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Political risk• Amount of political participation allowed or

tolerated through demonstrations, lobbies, professional associations and other informal interest groups

• Prospects for domestic political violence and internal security forces per 1 000 of the population

• History of coercion and regional political alliances

• Trade or labour disputes

• External threats to suppliers or markets

41

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The political environment

• The political environment in a company’s home country and the host countries are important external influences on management

• An attractive economy may prove to be financially disastrous if host governments inflict heavy financial penalties on a company or if unanticipated events in the political arena lead to the loss of income-generating assets

42

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The political system and its functions

• The political system is designed to

integrate the parts of a society into a

viable, functioning unit

• A country’s political system has an

enormous impact on how business is

conducted domestically and/or

internationally

43

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The economic environment

The political and legal systems influence the types of economic system of a country:

Countries characterised by :-

• High levels of economic development;

• Enhancing strengths / supporting economic policies and strategies; and

• Prospects for sustainable future economic growth -

present attractive opportunities for international business involvement

44

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Economic systemsDefinition:

A country’s economic system is

defined as the structure and

processes a country uses to

allocate resources to conduct

its commercial activities

45

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• Prevailing economic systems, and legal systems, determine the potential benefits, costs and risks of doing business in a country

• Existing economic systems include: a market economy, a command economy, a mixed economy, and a state-directed economy

• Economies tend to lie somewhere on a continuum between a market economy and a command economy

Economic philosophy

46

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Types of economic systems A market economy

• Private ownership of the majority of land, productive facilities and other resources

• Freedom of choice, free enterprise and price flexibility

A command economy

• State ownership of land, productive facilities and other resources

• State planning of economic activity

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Classification according to phases

of economic development

From a developmental perspective, countries are classified as:

• Developed (industrialised)

• Developing (newly industrialising countries (NICs) or emerging economies)

• Less developed (very poor countries)

48

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Further classificationDeveloped countries

• Political stability, high levels of education, high standards of living and actively involved in international business and foreign trade

Developing countries

• Relative political stability, improving educational systems, no longer extensively dependent on agriculture and mining and increasing international business involvement

Less- developed countries

• Political instability, government inefficiency, low levels of income, inadequate education and social services, and low level of international business involvement

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Macro-economic issues in

international businessPurchasing power parityTo accommodate differences in cost of living between countries, per capita

GNP and GDP data have to be adjusted for differences in purchasing power

between countries, by means of ‘purchasing power parity’ (PPP)

GNP (or GNI) and GDP These are measures of a country’s economic activity during a specific period, normally a year.

• GNP (or GNI) is the market value of final goods and services newly produced by domestic factors of production, whether domestically or abroad

• GDP is the market value of production that occurs within the national borders of a country without regard to whether production factors are domestic or foreign

50

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Measures of the level of

economic growth• Purchasing power – the value of goods and services, that can

be purchased with one unit of a country’s currency

• Purchasing power parity (PPP) is the relative ability of two

countries’ currencies to buy the same ‘basket’ of goods in these two

countries

• The Balance of Payment (BOP) is a systematic record of all

transactions between the residents of a country and the rest of the

world during a given period, usually a year

- The BOP is divided into the following accounts:

The current account

The financial account

51

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Relevance of BOP

BOP statistics can help to:

• identify emerging markets

• warn international firms of policy changes in a foreign

country that could affect its business climate and

overall attractiveness

• Identify increased risk of lending in specific countries

• indicate reductions in a country’s foreign exchange

reserves, which could be an indication that a country’s

currency will depreciate in the future

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Measuring inflationInflation is measured by the inflation rate,

which is the percentage increase in the change

in pries from one period to the next, (usually a year).

The inflation rate is measured by means of

indices such as:

• Consumer price index (CPI)

• Core inflation rate (CPIX)

• Price changes in selected food items (CPI

Food)

• Production price index (PPI)53

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Implications of inflation for

international business

High inflation rates lead to high interest rates

It can reduce domestic demand

It weakens the purchasing power of the local

currency

it relatively increases the pricing of imported

goods

It can adversely affect economic growth

54

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Risk in the international environmentEnvironmental risk

• The threat that events in the environment will adversely affect a company’s ability to implement its strategies and achieve its goal

Government intervention

• Taxes

• Import controls

• Payments

• Legal issues

• Industrial disputes

• Operational interference

• Unfair public sector competition55

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Strategic alliance defined:-

It is ‘a cooperative arrangement

between two or more local and/or

global firms that can affect the

competitive positioning of either

participant in the market segment in

which they set out to compete’

Global collaboration and strategic alliances

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Reasons for alliances with foreign partners

To seek out new markets as a way ofsustaining or increasing growth in sales andprofits

To achieve lower development, research andmarketing costs

To share naturally dispersed resources

To access natural resource deposits in othercountries

To do business in a politically more stableenvironment

To learn new skills from competitors

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Modes of entering foreign markets

The six most often used modes of entering foreign markets are:

1. Exporting

2. Licensing

3. Joint ventures

4. Franchising

5. Turnkey operations

6. Setting up of a wholly owned subsidiary in the foreign country(ies)

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Advantages and disadvantages

of entry modes

Entry mode Advantage Disadvantage

Exporting Ability to realise location

and experience curve

economies

High transport costs

Trade barriers

Problems with local

marketing agents

Turnkey

contracts

Ability to earn returns

from process technology

skills in countries where

FDI is restricted

Creating efficient

competitors

Lack of long-term market

presence

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Entry mode Advantage Disadvantage

Licensing Low development

costs and risks

Lack of control over technology

Inability to realise location and

experience curve economies

Inability to engage in global

strategic coordination

Franchising Low development

costs and risks

Lack of control over quality

Inability to engage in global

strategic coordination

Advantages and disadvantages…

60

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Advantages and disadvantages…

Entry mode Advantage Disadvantage

Joint ventures Access to partner’s knowledge

Sharing development costs and

risks

Politically acceptable

Lack of control over

technology

Inability to engage in

global strategic

coordination

Inability to realise location

and experience economies

Wholly owned

subsidiaries

Protection of technology

Ability to engage in global

strategic coordination

Ability to realise location and

experience curve economies

High costs and risks

61

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Global Money management

62

The process of budgeting,

saving, investing, spending or

otherwise in overseeing the cash

usage of an organisation

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Components of money management

63

Minimising cash balances

Reducing transaction costs

Centralising depositories

Judicious allotment of internal

funds

Optimal allocation of funds

Multilateral netting

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Foreign ExchangeThe foreign exchange market is a global market that

provides both physical and institutional financial

structure for foreign exchange transactions.

The foreign exchange market is a virtual form of

institutional arrangement – without a physical office

location, or physical structure.

The market determines and regulates exchange rates

movement and transactional procedures through the

agents of intermediation that are scattered across the

globe.

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Functions of the FOREX Market

1 Converting currencies• The payments firms receive from exports, foreign investments, foreign profits, or

licensing agreements may all be in a foreign currency. In order to use these funds in

its home country, an international firm has to convert funds from foreign to domestic

currencies.

• A firm may purchase supplies from firms in foreign countries, and pay these suppliers

in their domestic currency.

• A firm needs to convert its local currency into the host country’s currency in order to

carry out offshore investments.

• A firm may want to speculate on exchange rate movements, and earn profits on the

changes it expects. If it expects a foreign currency to appreciate relative to its

domestic currency, it will convert its domestic funds into the foreign currency -

currency speculation.

• Exchange rates change on a daily basis. The price at any given time is called the

spot rate, and is the rate for currency exchanges at that particular time. To effectively

manage international finances, it is important to continuously monitor the current

exchange rates.

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Functions of the FOREX Market…

2 Financial risk aversion

• The fact that exchange rates can change on a daily basis depending upon

the relative supply and demand for different currencies increases the risks

for firms entering into contracts where they must be paid or pay in a foreign

currency at some time in the future.

• Forward exchange rates allow a firm to lock in a future exchange rate for the

time when it needs to convert currencies. Forward exchange occurs when

two parties agree to exchange currency and execute a deal at some specific

date in the future.

• When a currency is worth less with the forward rate than it is with the spot

rate, it is selling at forward discount. Likewise, when a currency is worth

more in the future than it is on the spot market, it is said to be selling at a

forward premium, and is hence expected to appreciate.

• A currency swap is the simultaneous purchase and sale of a given amount

of currency at two different dates and values, in order to maximise

transactional gains.

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Activities of Int. Financial Mgt. • Capital budgeting/investment: critically analysing, planning,

managing, and mentoring of the organisation’s portfolios (both

in the short and long run).

• Maintaining an expedient capital structure: identifying and

securing the most optimal sources of long term funding, and

maintaining the most favourable combination of debt and equity

levels.

• Working capital management: managing the level and the

composition of the organisation’s liquidity.

• Manage the books of account of the organisation in conformity

with the globally acceptable standard and prescripts.

• Strive towards achieving a balance between the financial goals

of the organisation and other stakeholders’ interests in the

organisation.67

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Transfer pricing Transfer pricing refers to the setting, analysing, documentation, and

adjustment of charges made between related parties for goods, services,

and or use of property (including trade mark, goodwill and intellectual

property).

Transfer pricing is simply the act of pricing of goods and services or intangibles

when the same is given for use or consumption to a related party (e.g.

Subsidiary)

Transfer pricing is the rates or prices that are utilized when selling goods or

services between company divisions and departments, or between a parent

company and a subsidiary. The transfer pricing that is set for the exchange

may be the original purchase price of the goods in question, or a rate that is

reduced due to internal depreciation

These prices may be:

1 Market-based: as determined by the demand and supply in the general

market).

2 Artificially-determined: as determined by the supplier of the item itself based

on self-judgement.68

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Benefits of Transfer pricing• High Customs Duty – leading to under-invoicing of

goods.

• Restriction on Profit Repatriation – leading to over-

invoicing of raw materials transferred from parent

country, hence compensating for locked forex.

• Ownership Restrictions (e.g. Insurance and banking

sectors – since this leads to less than justified

returns on the technology or knowledge invested in

the JVs, MNEs circumvent it through over charging

on royalties for technology, etc.

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Problems with Transfer Pricing • Tax evasion: multinational entities may set transfer prices on cross-

border transactions to reduce taxable profits in their jurisdiction. In

this case, governments are always enervated by tax losses.

• Movement of fund: MNEs use transfer pricing to move funds to tax

havens or to circumvent profit repatriation restriction. Where this is

done, governments generally consider the act as fraudulent and

criminal.

• Performance bonus: if the performance bonus of managers are tied

to book records, then the larger they benefit from transfer pricing, the

better.

• Monopolist idea: transfer pricing does not encourage competition as

the supplier-firm is featherbedded. Supplies are internal, so the

supplier is not exposed to external competitive pressures – price and

quality.

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