www.lionbridge.com

Global Content & Engineering

solutions

Lionbridge is a global outsourcing company that combines its worldwide instructional design and content development expertise with proven program management to bring life to our clients’ technical publications and learning curriculum. Organizations rely on Lionbridge’s content development services to help increase the speed of product

adoption and gain market share in local and global markets.

Our business plan for Global Content Development (GCD) is based upon the following vision:

Deliver rich media-enabled learning and technical content to global users and customers in the aerospace, automotive, education, industrial, life sciences, software, and telco verticals, leveraging our multi-shore delivery platform for continuous, long-term efficiency and quality improvements.

Content Service Offering

ILT and eLearning: Lionbridge develops and localizes instructor-led training (ILT) and elearning courseware for publishers and corporations seeking to educate and train their employees and customers worldwide. Companies with deep ILT and technical documentation content also turn to Lionbridge for conversion of those materials to elearning courseware.

Rich-Media: Lionbridge develops and localizes instructorled training (ILT) and elearning courseware for publishers and corporations seeking to educate and train

Lionbridge Fast Facts + Established domain knowledge in Aerospace, Automotive, Education, Industrial, Life Sciences, Software, and Telco

+ Largest provider of combined learning content and localization in the world

+ 12 Years in the learning and content development space

+ Multiple full-service learning and content development centers in North America, Europe, and Asia

+ Multi-shore delivery model helps clients gain production cost efficiencies while ensuring quality

+ Named one of the Top 20 Companies in the Training Outsourcing Industry for six years running

All of the projects we have

delivered together have been

on time and on budget…the

quality from Lionbridge has

exceeded our expectations…

the team never missed any

milestones.

— Mark Besch & Bill Goulding,

Aegis Therapies

their employees and customers worldwide. Companies with deep ILT and technical documentation content also turn to Lionbridge for conversion of those materials to elearning courseware.

Mobile Learning: Our strong elearning development and programming capabilities apply directly to the mobile learning (mlearning) space. We design and develop mobile learning and augmented reality for all devices and operating systems.

Technical Documentation: Our highly-skilled technical publications professionals have expertise in both structured (XML, SGML) and unstructured (FrameMaker, Word) authoring tools and use a scalable staffing and collaboration model to fit our clients’ distinct authoring requirements.

Flexible Delivery Model

Lionbridge has established multiple content development production teams across several geographies, including North America, Europe, and Asia. A senior-level instructional designer (ID) guides the direction of each production team. We will position the ID to accommodate your needs, whether onshore or offshore, and we will implement the delivery model best suited for your needs. For example:

Offshore Execution + Project management and production in India, helping your company realize the cost efficiencies of an offshore model

Multi-shore Local Onshore Resources, Offshore Development + Onsite or onshore instructional designers, writers, and project manager where local, or regional, support is required + Offshore development and production team in India, as required

Onshore Deployment, Offshore Transition + Project is deployed onshore, ensuring project continuity + 9 to 24-month guidance program with onshore resources—typically the instructional designer—to direct the work of the offshore team, imparting tribal knowledge, which ensures continuity from start of the partnership, while reducing costs overall

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our proprietary cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, online marketing, content management and application testing solutions that ensure global consistency and local relevance across all touch points of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution centers in 26 countries. To learn more, visit http://info.lionbridge.com/training-development.

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About Lionbridge

“I am constantly awed and amazed by the team’s ability to take on more quantity and more complexity, while delivering a better, faster, and less expensive result.”

— Senior Product Manager, International Software Developer